Mergers keep small hospitals in and near open 3 January 7, 2020 | Vol. 7 • No. 1 | $2.00 | DelawareBusinessTimes.com 2020 ECONOMIC

Tourism industry looking to build FORECAST on 2019 successes 4

Delaware poised for fintech prominence 6

Sussex's housing growth leads to Dawn of a New Decade new challenge

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ECONOMIC FORECAST: RURAL HEALTH CARE

Founded 2014 Mergers help save smaller A biweekly newspaper serving Delaware’s business community.

Vol. 7, No. 1 dated January 7, 2020 Copyright © 2020 by Today Media, all rights reserved. This newspaper or its trademarks may not be reproduced hospitals in and near Delaware in whole or in part in any form or by any means electronic or mechanical, including photocopying or recording, or by any information storage and retrieval system now known or hereafter invent without written permission from BY JACOB OWENS $6 million in add-on payments annually. the Publisher. For licensing, reprints, e-prints, plaques, DBT Associate Editor Nanticoke Health Services President and CEO Steve e-mail [email protected]. Rose, who will retire later this month, previously told With the start of the new year, two of Delaware’s Delaware Business Times that Nanticoke had been health-care systems merged with peers and avoided looking at potential mergers since 2014. adding to a growing number of hospital closures in “We saw the handwriting on the wall as the health- CEO/President Robert F. Martinelli America. care landscape has changed,” he said in October, noting Publisher ChristianaCare, the state’s largest private employer, that his organization had also explored a merger with an Associate Publisher Fay Steiger signed a Jan. 1 agreement that merges Union Hospital unnamed Delaware-based health system that ultimately in neighboring Cecil County, Maryland, into the wasn’t chosen. Editor Peter Osborne New Castle County-based health-care system. Steve Leonard, president and CEO of Peninsula Associate Editor Jacob Owens e merger increases the operational footprint of Regional Health System, previously told DBT that his Research, Digital, and Mike Rocheleau ChristianaCare, which currently has two hospital organization already gets more than 24% of its revenue Engagement Editor campuses, Wilmington and Christiana, boasting more and 21% of its patients from Delaware, and he believed Copy Editor Al Kemp than 1,200 beds, as well as a freestanding emergency that “health care in the future depends on servicing department in Middletown. It also notably expands a region and taking care of a larger population.” Vice President of Charlie Tomlinson Leonard is probably right in that belief, as the number Business Development ChristianaCare across state lines in terms of hospital services for the ƒrst time – ChristianaCare does operate of rural hospital closures and mergers have risen in the Digital Sales & Karen Martinelli two primary care o ces in southern New Jersey – taking last decade. Marketing Manager on Union’s 72 beds and assorted specialty care programs. Studies by the University of North Carolina’s Cecil G. Multi Media Account Executive Carol Houseal Meanwhile in Sussex County, Nanticoke Health Sheps Center for Health Services Research identiƒed Programs & Event Coordinator Meaghan Daly Services is now a part of the Salisbury, Maryland-based 326 rural hospital mergers between 2005 and 2016, and Peninsula Regional Health System, which will grow 162 rural hospital closures from 2005 to present. Last Production Manager Donna Hill again later this year when the merger of McCready year saw the highest number of closures yet recorded at Art Director Chris Johnson Health based in Crisƒeld, Maryland, is completed. 19, and those statistics only count hospitals not located Graphic Designers Eric Bolis at move adds Nanticoke Memorial Hospital’s 99 in metropolitan areas, meaning high-proƒle closures Rosalinda Rocco beds, outpatient services, Level III trauma center, and like Hahnemann University Hospital in Philadelphia Director of Digital Strategy Greg Mathias specialty programs in stroke, interventional cardiology are not included. and cancer care to Peninsula Regional Medical Center’s Among the reasons that researchers cited the rising Founding Publisher Sam Waltz 266 beds, outpatient services, a Level III trauma center, number of mergers were capital resources, risk-bearing Today Media, A Martinelli Holdings LLC and specialty programs in neurosurgery, cardiothoracic capabilities, care continuum, diversiƒed operations, President Robert F. Martinelli surgery, cancer care and more. and brand presence. Secretary-Treasurer Richard Martinelli In both cases, the smaller hospital systems had tried In the case of Union Hospital, reimbursement rates In Memoriam to navigate the choppy waters of independence in the played a part in its di culties to endure independently Chairman Angelo R. Martinelli (1927-2018) health-care marketplace, only to end up choosing to as it had for more than a century. Vice President Ralph A. Martinelli (1962-2019) merge with a larger partner for greater ƒnancial security. Former Union Hospital President and CEO Dr. Advertising Information ChristianaCare, which breaks its organization into Richard Szumel, who now serves as president of [email protected] several tax-exempt organizations, produced a net revenue ChristianaCare, Cecil County, told the Cecil Whig 302.504.1276 of more than $210 million in ƒscal 2017, according to newspaper last year that its 2018 merger attempt Subscription Information publicly available audits. e organization as a whole with Baltimore-based LifeBridge Health was scuttled DelawareBusinessTimes.com/Subscribe held more than $2.3 billion in net assets. after the Maryland Health Services Cost Review 800.849.8751 On the other hand, Union Hospital has endured a Commission began a review of Union’s total cost of care. To submit press releases or story ideas rough stretch over the last few years, and produced a net Maryland has long operated the nation’s only all-payer [email protected] revenue loss of $5.8 million in ƒscal 2019 – although hospital rate regulation system, overseen by the HSCRC, Daily Newsletter that was down considerably from the previous ƒscal year which is allowed under a decades-old Medicare waiver Sign up for our daily newsletter, delivered to your e-mail inbox at DelawareBusinessTimes.com/Newsletter when it had a net operating loss of about $12 million, from the federal system. Under that waiver, all third- according to Maryland state audit records. It holds party payers — Medicare, Medicaid or private insurance Events The Delaware Business Times hosts a number of events about $82 million in net assets as of June 30. — pay the same rate. each year. View the schedule and register for events e situation was similar to the south, where While the state’s current regulation model notably at DelawareBusinessTimes.com/Events Peninsula Regional produced a net operating revenue seeks to dissuade hospitals from running up services of more than $38 million and held total assets of more for fees by placing an annual cap on revenues, in Union than $1 billion across three tax-exempt organizations in Hospital’s case it is having a di¥erent e¥ect. As a low- ƒscal 2018, according to federal ƒlings. In comparison, volume, high-cost provider, HSCRC regulators were Delaware Business Times (USPS 21760, ISSN 2639-8087), Nanticoke produced a net operating revenue of $8 reportedly reviewing whether to reduce the hospital’s Vol. 7, No. 1 dated January 7, 2020 is printed 26 times per year by Today million and held more than $95 million in net assets reimbursement rate. Media, 3301 Lancaster Pike Suite 5C, Wilmington DE 19805 and is available by subscription for $39 per year. Periodicals postage paid in FY 2018. It too had endured, following a more than Following news of that review and the failed at Wilmington, DE and additional mailing offices. Single copy/back 50% drop in annual net revenue from its largest revenue LifeBridge merger, Union o cials worked to increase issues are available at the cover price of $2 plus $2 shipping and creator, Nanticoke Memorial Hospital, from just three patient volume, and add more surgeons and physicians. handling. Attention Postmaster: Send address changes to Delaware Business Times, PO Box 460516, Escondido, CA 92046-9808. years ago. Ultimately, they also continued shopping the hospital Delaware Business Times cannot be responsible for the return of at drop came due to a decision by the federal system and found a partner in ChristianaCare. unsolicited material with or without the inclusion of a stamped, self- Centers for Medicare and Medicaid that deƒned all “All health-care systems have to adapt to the address return envelope. Information in this publication is gathered from sources considered to be reliable, but the accuracy ad completeness of three Delaware counties as urban, which meant that new environment and small community hospitals the information cannot be guaranteed. No information expressed herein the hospital would no longer be reimbursed at a special are sometimes slower to change, but we have the constitutes a solicitation for the purchase or sale of any securities. higher rate because about 65% of Nanticoke’s patients opportunity now … to make sure that we can depend on Medicare. e change cost Nanticoke about meet our mission,” Szumel told the Whig. 4 January 7, 2020 DELAWARE BUSINESS TIMES DelawareBusinessTimes.com

ECONOMIC FORECAST: HOSPITALITY & TOURISM Tourism groups optimistic while hotels eye growing supply, lower demand

BY PETER OSBORNE between hotels across the state and the CURRENT MONTH – NOV. 2019 VS. NOV. 2018 DBT Editor Fire“y concert in Dover. ƒe mission of the Delaware Tourism Occ% ADR RevPAR For Bill Sullivan, the math is simple: Oce is to attract out-of-state visitors More supply makes it more dicult to to Delaware. Tourism is a vital part of 2019 2018 2019 2018 2019 2018 gain market share and higher guest Delaware’s economy, accounting for room rates. $3.4 billion in gross domestic product. Delaware 53.9% 54.9% $106.14 $109.10 $57.20 $59.90 Sullivan, the managing director of ƒe industry employs more than 43,000 people, making it the state’s fourth the Courtyard by Marriott Newark at Kent 47.7% 52.8% $96.59 $91.99 $46.11 $48.59 the University of Delaware and a past largest private employment sector. chairman of the Delaware Hotel & Without tourism, the oce says, Lodging Association, has some pretty each Delaware household would New Castle 59.8% 61.3% $112.41 $119.96 $67.17 $73.49 simple metrics that de€ne how he – and pay an additional $1,468 in taxes many of his fellow hoteliers – are doing. annually. Sussex 47.1% 44.9% $97.80 $95.95 $46.07 $43.07 ƒe basic goal is to either sell more Keller said the state tourism oce rooms (raise your occupancy rate) or get has only touched “the tip of the iceberg” South 64.6% 64.4% $120.55 $118.34 $77.94 $76.23 more per room. He looks for a growth in terms of attracting visitors. While Atlantic rate for his average daily rate (ADR) it’s dicult to quantify the economic and increases in revenue per available impact in a timely manner, the oce’s room (RevPAR). Endless Discoveries campaign continues YEAR TO DATE – NOV 2019 VS. NOV 2018 “In terms of occupancy rates, 65% to grow. ƒe digital, print and television Occ% ADR RevPAR normally means break even and 50% campaign, which included a new TV means you’re in trouble,” Sullivan said. commercial, generated more than 2019 2018 2019 2018 2019 2018 ƒere are a few key indicators for hotel 16 million impressions in 2018. owners and managers throughout the “We plan to continue to drive Endless state. Sullivan said there’s been a greater Discoveries,” she said. “Between that Delaware 61.8% 60.3% $126.07 $124.47 $77.88 $75.02 push toward analytics, particularly since campaign and our Delaware on Tap there are new properties are hitting mobile application, we hope to reach Kent 57.6% 55.6% $113.47 $113.76 $65.40 $63.27 the street at a time when demand new markets of younger travelers is “at or down. beyond the Fire“y audience.” New Castle 64.8% 64.1% $120.07 $117.60 $77.78 $75.40 “Youth sports is the steadiest market DE on Tap continued to grow from we have, and you’re seeing hotels and its original 10 breweries and other craft shopping go up across the street from beverage makers to the current 36. DE Sussex 59.3% 56.8% $144.27 $143.57 $85.57 $81.56 some of those facilities and there was also on Tap sponsored the 50th anniversary South a great deal of excitement downstate races at Dover International Speedway 68.6% 68.8% $128.60 $126.65 $88.18 $87.17 in December with the return of Slam and Keller’s team increased the number Atlantic Dunk to the Beach in Sussex County,” of out-of-state events it attended to Sullivan said. promote DE on Tap, including the Source: Delaware Hotel & Lodging Association In recent months, the industry has Philly All-Star Craft Beer, Wine ADR: Average Daily Rate and Cocktail Festival and the been talking a lot about regulation and RevPAR: Revenue Per Available Room legislation keeping up with the shared Philly Craft Beer Festival. economy. Expect more discussion in Keller’s team also worked with other the General Assembly about taxes, with state agencies and the Fire“y Music a renewed focus on including Airbnb Festival to provide safe transportation guests among accommodations where for festival attendees from hotels in County Tourism (Delaware’s Quaint that Kent County is a great place to visit visitors are lodging. northern and southern Delaware. ƒey Villages) in Dover, the biggest success [and do that with a] chip on our shoulder But the specter of how new also partnered with Carvertise to wrap of 2019 was winning the bid to host so we can compete for that Mid-Atlantic construction will impact local hotels Uber and Lyft vehicles with Delaware the 2020 Mid-Atlantic Tourism Public customer.” Relations Alliance (MATPRA) remains top of mind for Sullivan. tourism imagery for visitors to the The View from Sussex County Developers are looking for the next hot New York Times Travel Show. Media Marketplace conference. place to build, but he said there’s one ƒat campaign received 1.1 million “ƒe MATPRA organization is For Scott ƒomas, executive director place that gets a lot of buzz may not impressions. comprised of Destination Marketing of Southern Delaware Tourism, two be that next hot spot. Keller said her team is data-driven, Organizations (DMOs) in the Mid- metrics for 2019 jumped out to him for “I’ve seen reports and talked to people focusing on conducting surveys of Atlantic region at Dover Downs in initiatives created by the Sussex County who say there’s no justi€cation for more current and prospective visitors about September,” Bradley said, noting it was organization – 20,891 hotel searches properties at the STAR campus,” he said. what makes them decide to travel. ƒe last held in Delaware over nine years ago. in Sussex County and $2.4 million “Most of their trac is local and the results help drive the content they create “ƒe great thing about this is that we in publicity value for travel to Sussex demand for travel is down there.” to raise the state’s visibility. As in 2019, will host more than 50 well-vetted travel County. But when it comes down to it, local when the tourism oce sponsored writers along with representatives from “ƒe biggest challenge we faced in tourism groups are the primary drivers – workshops with representatives from all the Mid-Atlantic DMOs to showcase 2019 was a limited budget compared along with business travel – or success Trip Advisor and Google, she expects what Kent County and the entire state of to our regional competition,” ƒomas for the Delaware hotel industry. to do more of that in 2020. Delaware has to oªer. We will oªer nine said. “We are focused on measuring In particular, the Google visit paid familiarization tours to showcase Kent The statewide perspective our advertising in regional markets oª. Designed to help small businesses County oªerings during the conference.” and how it provokes consumer to and nonpro€ts such as museums update Bradley said the Delaware industry’s For Liz Keller, director of the travel to southern Delaware.” their Google listings with enhanced biggest challenge is for the tourism Delaware Tourism Oce, 2019 ƒomas says success for Southern photos that have been viewed more dollar. was marked with an “amazing and Delaware Tourism in 2020 will focus than 525,000 times since last January. “ƒe customer has so many choices,” empowering” partnership with the on steadily increasing year-round hotel he said, adding that success in 2020 Delaware Restaurant Association on occupancy in Sussex County and helping Kent County gets a big win involves continuing a positive trend in the Women in Hospitality conference southern Delaware be known as ƒe overall hotel occupancy and room-night and the €rst-ever Visit Delaware shuttle For Pete Bradley, president of Kent Culinary Coast. ƒat, he said, requires growth. “We need to continue to market greater investment in tourism promotion. DelawareBusinessTimes.com DELAWARE BUSINESS TIMES January 7, 2020 5

ECONOMIC FORECAST: LEGISLATIVE Wage, beer, pot among 2020 legislative issues

Associations see pushed at statehouses around the country. support participants until they received the House Bill 158 would remove that Both Maryland and New Jersey necessary skills to earn a higher wage job. limitation entirely, but its co-sponsors alternatives to have an $11 an hour minimum wage Quaranta said there is a need in Rep. Bryan Shupe and Sen. Ernie as of Jan. 1, with enacted plans in both building trades, such as plumbing, Lopez said it faces opposition from minimum-wage hikes states to push to $15 an hour as early as electrical, carpentry, and HVAC – a beer distributors, delivery driver unions 2024. While Pennsylvania has a $7.25 byproduct of pushing a generation of and large liquor store owners. In an minimum wage – the federally imposed students toward college rather than October op-ed column published in minimum – its legislature is currently trades. Other sectors like health care BY JACOB OWENS state newspapers, Shupe and Lopez considering a hike to $9.50 an hour. and information technology also DBT Associate Editor said they would make a concerted Senate Bill 105 would push Delaware’s have a growing number of openings. minimum wage to $15 an hour by 2024. “As we often hear though, those who public push for the bill in 2020. DOVER – An increase in the –e bill has the backing of labor unions could most use that retraining aren’t able Finally, many will be eying Delaware’s state’s minimum wage, the limit on and progressives who believe a hike is to do so because they can’t take time debate over the legalization of microbrewery expansions and the necessary to increase the standard of away from a job that provides for recreational marijuana in 2020. House legalization of recreational marijuana will living for impoverished families. their families,” he said. Bill 110 would add the First State to be among the most high-prole business But it also has its critics, including –e chamber is proposing the creation a list of 11 states that have legalized issues to be considered by the Delaware the Delaware Restaurant Association of a stipend program that would support marijuana for adult use, creating a General Assembly starting this month. and Delaware State Chamber of job retraining applicants for up to six taxed, government-run industry. State lawmakers will return to Commerce, who argue the hike will months, allowing them the time to While supported by marijuana advocates Legislative Hall starting on Jan. 14, with disproportionately hurt small business complete the ground-level training and those seeking criminal justice reform, a docket of bills left over from last year’s owners, and concurrently cause programs available through universities the business community has not embraced session that either didn’t receive a vote those who need a wage increase and nonprots in the state. the measure, Quaranta said. or failed to pass either the House of to potentially lose their jobs. Another issue being pursued this “While we don’t necessarily care what Representatives or State Senate. Michael Quaranta, president and session will be a change in law that has people do in their free time, there is no Perhaps the most-watched issue CEO of the state chamber, told Delaware limited the growth of craft brewing in for the business community before Business Times that the wage hike would the state, which is currently restricted spot test for marijuana. It is a safety, the legislature this year is the push to also accelerate the time in which business to three brewpubs for one owner. –at reliability and performance issue for increase Delaware’s minimum wage owners turn to articial intelligence and regulation recently caused Iron Hill businesses,” he said, noting the chamber to $15 an hour. Delaware’s current technology to address workforce challenges. Brewery to move its next location and would be “steadfastly opposed” until minimum wage of $8.75 an hour lags As an alternative, Quaranta said his roughly 100 jobs over the Pennsylvania details on how prohibition of use behind several of its neighboring states organization would be pushing for a line rather than settle into a desired spot could be enforced in the workplace amidst a time when wages are being workforce retraining program that would near the Christiana Mall. were established.

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ECONOMIC FORECAST: FINTECH Public-private investment poises Delaware for fintech prominence

BY JACOB OWENS investment,” he said. “It’s going to bring DBT Associate Editor together a lot of folks under one roof.” Among the partners on the project WILMINGTON – Build it and they is Discover Bank, which is providing will come. the loan that underpins the $38 at’s the idea behind the $38 million million project. In addition to funding, FinTech Center announced by the Discover will reportedly explore ways University of Delaware in November to partner with UD on research related in partnership with Discover Bank to its ‡ntech needs, including cyber- and Delaware Technology Park. e related technologies, and consumer data project aims to prepare hundreds of new analytics, applications and behaviors. technologically skilled ‡nancial services Assanis called the addition of Discover workers beginning in 2021, but the “invaluable,” saying it allowed the question remains: Will those workers partners to do more faster. stay in the state for their careers? e presence of Discover in the Delaware has been a banking center venture, the result of connections through of the United States for nearly 40 years, DPP, will also further announce to the ever since Gov. Pierre duPont IV signed public that the state is serious about In a visit to Ntirety in Glasgow, Gov. voiced his support of pursuing fintech growth. the Financial Center Development the industry, DPP President and Photo by Jacob Owens Act in 1981 that axed restrictions on CEO Kurt Foreman told DBT. interest rates and gave tax breaks to the “ere are a lot of communities nascent credit card sector. Today, names around the country who say they are like Chase, Barclay, M&T and WSFS focused on industry X, but you have to dominate the Wilmington skyline, but in prove it to the market that you really an increasingly modern and competitive are committed,” he said. “Having our marketplace, Delaware is once again ¢agship university’s program working competing for C-suite attention. with an international partner will While major ‡nancial hubs like help diªerentiate us.” New York City, San Francisco, Boston e presence of big-name partners in and Chicago will continue to outpace the FinTech Center will also help UD the First State, other small cities like attract top talent to the program’s faculty, Cheyenne, Wyoming, are now clamoring adding yet another reason for students to for jobs that may once have considered consider the university when applying, Delaware as well. Assanis said. at search for leaders at’s one reason state o›cials will be aided by the opening of the new are stressing how serious Delaware Newark rail station, which could allow is in supporting ‡ntech, or ‡nancial professors to live in a larger hub like technology, services. Philadelphia and still commute in, The University of Delaware expects its future FinTech Center to create a pipeline for fintech workforce. Earlier this year, Delaware Prosperity he noted. Rendering courtesy of University of Delaware Partnership, the state’s nonpro‡t “We want to be the place for ‡ntech,” economic development agency, published he said. while they do oªer bene‡ts, “they are that the industry will be a driver of a report on the state of the ‡ntech complex to set up and costly to run.” Delaware’s future. industry in Delaware, and the challenges Play in the sandbox? at report is more favorable toward “When I was meeting with a regional it faces to grow it. Among the issues Delaware earned a reputation for being “Innovation O›ces,” or single points of leader of one of our big banks here, one recognized in the report was a need for agile in its regulatory framework for contact established by governments to of the ‡rst things he said was that they're a ready workforce, a modern regulatory credit cards, but it’s not leading the facilitate and support ‡ntech innovation. really a tech company disguised as a structure and a stronger connection pack in ‡ntech. Collins, of First State Fintech Lab, bank,” Carney said. “at really stuck to venture capital. While Congress and the executive who has supported the use of sandboxes with me, because it underscored the to promote innovation, said that they are Addressing workforce branch assess options at the federal importance of tech talent, not just for level, states are taking the lead in just one possible tool for governments. strictly tech-play companies but for University of Delaware President introducing innovative regulatory “e most important thing is to have our ‡nancial institutions as well.” Dennis Assanis had been working on approaches. In 2018, Arizona became high-level political attention on the "ose [‡ntech] employees aren't just addressing the ‡rst issue: workforce. the ‡rst state to propose and pass into issue,” he said. “We need to continue to credit analysts, they're programmers, Recognizing that many of UD’s business law a so-called “regulatory sandbox” for be dynamic and nimble, because it’s only cybersecurity experts, data analysts, and computer science grads were being ‡ntech innovation, followed in 2019 by going to become more competitive and etc.," he added. employed at banks in the state, he said Wyoming and Utah. A “sandbox” is a global with the internet’s advancements. With nearly 50,000 banking employees the university had explored for about regulatory framework that allows the We certainly don’t want to get involved in the state, many of whom are working a year the opportunity to start a new testing of new products in a live market, in a race to the bottom.” tech-related positions, Carney said program that would target ‡ntech. but with government safeguards. Foreman, of DPP, agreed, and added there was a concurrent opportunity “It’s absolutely incumbent on us as Sandboxes have found success in the that public o›cials needed to examine for the state to convince them to live the ¢agship state university to try to United Kingdom, where a preliminary how Delaware could keep pace with its in Delaware as well. innovate in ‡nancial services,” he said. report on the ‡rst round of participants competitors when it came to regulation. "Young people in particular are looking “We’ve been looking for the next big found that 75% of companies completed “If one place makes it easier to test more for a way of life than just a job," play [at STAR Campus] and ‡ntech testing and 90% obtained investment an idea than it may make it more he said, noting his administration is was the obvious space.” during or after their sandbox test. appealing for prospects,” he said. invested in trying to add amenities that John Collins, co-founder of First State Sandboxes do have critics, however, Convince them to stay would appeal to young professionals FinTech Labs, a state nonpro‡t that as a report from the FinTech Working and families. "ere's a real premium advocates for ‡ntech growth, called the Group of the United Nations and the Gov. John Carney recently told on tech workers and the workers of UD center an “amazing development.” University of Cambridge called them Delaware Business Times that the future. We'll be successful as a “ere are very few institutions that “neither necessary nor su›cient for he’s increasingly hearing about the state if we're able to take advantage has this degree of literal infrastructure promoting ‡nancial inclusion,” and importance of ‡ntech, convincing him of those opportunities." DelawareBusinessTimes.com DELAWARE BUSINESS TIMES January 7, 2020 7

ECONOMIC FORECAST: RESTAURANTS In restaurant industry, old and new challenges on the plate

BY PETER OSBORNE “I think we’ll see more out-of-the-box Stiglitz says “the lack of quali’ ed DBT Editor thinking in terms of employee bene’ ts employees as we grow” is what and quality of life.” keeps him awake at night. After four years of what SoDel But Leishman says she believes “If you can’t do the job with a phone in I think we’ll see Concepts President Scott Kammerer that government mandates such as your hand, no one wants to,” he said. “It’s calls “unparalleled growth,” he expects increased minimum wage are the “wrong very frustrating as the new youth move more out-of-the-box to focus on “all aspects of quality and way to approach employee retention. into ‘silent’ socializing and less face-to- services in our [11] restaurants to make ‰ ere’s a battle for good employees and face interaction. ‰ is alone lessens the thinking in terms of sure our standards remain high, and we’re seeing more creative ways that need for “lunch spots” and “happy our customers are having the best restaurants are engaging their current hour” get-togethers.” employee benefits experience possible.” workforce – higher wages, better bene’ ts, Stiglitz said success for Two Stones As restaurateurs look ahead at 2020, and a positive company culture – but includes online ordering and increased and quality of life.” there is general agreement that beyond looking at new places to ’ nd employees.” web visibility/awareness and marketing, CARRIE LEISHMAN focusing on the customer experience, the Delaware is a state where you often with a major focus on training and industry will grapple with these challenges: hear the hospitality industry talk about employee retention. ‰ e biggest barrier: President and CEO, • Retaining and attracting employees the diˆ culty ’ nding people. Robbie Forced in£ ating of wages and the Delaware Restaurant Assocaition Wein the face of potentialhave legislative theJester of Highright 5 Hospitality told mix DBT availability to of lesssolve skilled employees. action to raise the state minimum that he “deplores” the idea that it’s tough. Grain Craft Bar + Kitchen is focused Lewes and internal growth. We need wage and competition among “You get caught in the busy trap,” on increasing 2020 revenue from its to have a team that knows the Grain restaurants for the best people. he said prior to a food competition existing footprint of three restaurants brand at this new location. ” • A millennial-driven yourincrease in the bankingwith inmates at the James T. Vaughn needs (with a new location in Lewes coming in Leishman also believes Delaware will see use of delivery services rather Correctional Center, one of the places 2020) through online ordering, o¦ -site new restaurants opening outside downtown than Yvisitingou don’t actual have restaurants. to be a big companywhere he to is spendingget the much perfect of his mix time of first-clcatering,ass financial and adding products new day parts as Wilmington and Rehoboth Beach. • Strugglesand for newservices. restaurants Artisans’ (and Banklooking specializes in places in others meeting might the not needsbe of partlocal of businesses,its e¦ ort to leverage and its existing “We’re seeing restaurants as catalysts ones that want to expand) with looking. “People with a justice-involved infrastructure and team, said co-owner for economic development in non- we can provide a total financial service solution for you. When you become our client, we get ineˆ cient permitting processes. background have dedication, gratitude, Lee Mikles. traditional areas like Milford and ‰ e perennialto know challenge you, your of retaining business andand your a sense goals. of humility,” And you Jester get said. to know whatMikles an advantage added that “opening it is to Grain Middletown,” she said, mentioning and attractinghave good a relationshipemployees is not with a local“‰ e bankregimentation that cares of prison as much plays about youron the success Rocks willas yoube a criticaldo. focus for Crooked Hammock and Two Stones going away any time soon,” said Carrie a large part, as does an ability to us,” and his sleepless nights are focused in Middletown. “Successful restaurant Leishman, president and CEO of theVisit our websitehave a solid to conversation.” see what we can do for you.on leadership staˆ ng. “We are trying to groups will seize on opportunities Delaware Restaurant Association. www.artisansTwo Stones Pub Ownerbank.com Michael grow leaders to support our growth to in these non-traditional towns.”

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ECONOMIC FORECAST: HOUSING Exploding Sussex housing growth leads to new challenge

BY JACOB OWENS DBT Associate Editor

GEORGETOWN – Sussex County has long been home to Delaware’s beaches and poultry industry, but it is also now home to a booming housing industry. In just the past few months, the county has received proposals from developers for communities of 610 and 675 homes, and another seeking 224 apartments. ‰ose proposals are just part of a continuing trend in the southernmost county, as new developments are sprouting up from the coast to the Maryland state line. ‰e county grew nearly 16% between 2010 and 2018, adding more than 30,000 new residents, according to the U.S. Census Bureau. In comparison, New Castle County grew about 4%, or roughly 20,000 people, in the same period, while Kent County added about 12,000 residents for nearly 10% growth. Alyssa Titus, director of marketing A contractor works at a home site under construction at the Governors community in Lewes. | Photo by Jacob Owens for Schell Brothers, a Rehoboth Beach- based developer and homebuilder that who will serve the newly arriving is working on 14 communities in Sussex residents. County, has seen that growth up close. “Currently, there are nearly 10,700 She oversees the company’s publicity households in Sussex County that are e–orts in markets like New Jersey and severely cost burdened, spending more New York, often attending trade shows than half of their income on housing where she meets prospective buyers. each month,” the report issued in “Clearly there’s a ton of growth in the October concluded. “To help mitigate county and we’ve really capitalized on current and future housing challenges, the transitional buyer, or those who are support economic growth and promote a looking to sell their home and relocate in high quality of life for county residents, retirement,” she told Delaware Business Sussex County should encourage the Times. “We’ve been lucky enough to production of rental and for-sale homes œnd those pockets of people who are a–ordable to households in di–erent looking for that beach life and want to income ranges.” take advantage of Delaware’s favorable ‰e consultants o–ered three tax structure.” strategies to help Sussex County increase Titus said that the company often sells its housing a–ordability, including the “life in Delaware” story and before modifying the zoning code to incentivize selling a Schell Brothers home. While it in growth areas, establishing a Local “‰e rubber band really got tight in residents, is playing the short ball and we proximity to the beaches is important Housing Trust Fund to help drive the the last 10 years,” Burton told Delaware need to play the long ball,” Burton said. to some buyers, others are searching building of below-market-rate homes, Business Times. “Everyone followed the “‰e housing available isn’t enough to for amenities, she explained. and preserving the existing a–ordable Comp Plan, but it just really got tight.” sustain the services that all of these “What we’ve found is that Millsboro housing stock through o–ering Rising home prices are good for the new residents will rely upon.” is still the beach for them coming from incentives. ‰e council is expected to building industry and property tax It’s not just a commerce question when New Jersey or New York; a 20-minute weigh those recommendations in 2020 co–ers but bring a new set of challenges. it comes to housing, but also one of ride to the beach is better than the hour as it addresses its housing challenges. With the average food service and retail public safety. Burton said that he’s heard or more they were used to,” she said. County Council Vice President I.G. worker make less than $30,000 a year at from the Rehoboth Beach Fire Co. ‰e inŸux of new homes and residents Burton, who also served on the county’s the businesses that serve tourists at the about its housing struggles because has led to a new set of challenges for planning and zoning commission for Delaware beaches, most either live in young œreœghters cannot a–ord to Sussex County though, including 11 years, has seen the concerns over substandard housing or are forced live in the city. availability of a–ordable housing, density the housing boom from a front-row to commute from further away, “It doesn’t do a homeowner much good planning and tra¡c congestion. In seat for years. exacerbating tra¡c congestion, if their house is on œre and they have to 2019, the Sussex County Council even He said the county’s Comprehensive consultants concluded. wait for the œreœghter to commute into commissioned a report on the housing Plan, a document that lays out the Nearly half of the Sussex County town to reach the œre engine,” he noted. market and opportunities for lower- county’s land use and planning for the workforce earn incomes that allow Burton said that the consultant’s income residents to purchase a home. subsequent decade, was not prepared them to comfortably buy a home up to recommendations “challenge us,” but ‰e report’s consultants concluded that for that boom when it was completed in $250,000, but only 25% of the homes having housing in the right place for the county needed to add about 1,500 2007. ‰e council approved an updated on the market are listed under $250,000, the right people will be essential homes a year for the next decade to meet plan in 2019 that aimed to better prepare consultants found. ‰at drives residents to the county’s future. demand – a pace it is already exceeding for the next decade by tightening further to the west, or out of the county “Without the service providers, the by 33%. ‰ey added that Sussex County restrictions on housing density and completely. health care workers, etc., you’re not going home prices are often prohibitive for reviewing bu–ering, among other “To not have the workforce housing, to have the people still coming here,” many of those in the county workforce measures. and with it the ability to serve these new he said. DelawareBusinessTimes.com DELAWARE BUSINESS TIMES January 7, 2020 9

ECONOMIC FORECAST: RETAIL Retail apocalypse? Much the opposite, experts say

BY JACOB OWENS mortar stores that are embracing the in 2018, with trips to convenience, quick DBT Associate Editor internet, rather than seeing it as their service restaurants, and fuel stations archnemesis, are thriving rather than jumping 16% and brick-and-mortar WILMINGTON – It’s no secret shrinking. It’s not a category killer if you retail increasing 2%. that the prevalence of e-commerce has know how to use [the internet] to your — e biggest gains were seen in grocery- disrupted the retail industry, helping to advantage. For instance, Target is o ering related trips, which grew 7.7% in 2018, kill o longtime brands like Borders, a more modern take on retailing.” with a notable decrease in visits to Construction of new retail, like this plaza in Dover, Toys “R” Us, Payless and A.C. Moore With Target recently announcing traditional retail locations such as apparel is continuing. | Photo by Jacob Owens in recent years. that it will move into a space vacated by stores (1.7%) and department stores But that narrative of the so-called Kmart at the Prices Corner Shopping (10.3%). and local breweries ¡ t the bill,” he said. “retail apocalypse” – a term found in Center, Latina said that the nearly two In Delaware, Latina said that specialty “— e local brands have to put out quality, more than 45,000 Google News stories dozen other storefronts there will be stores are still doing well along with otherwise they’ll fail. National brands online – does not paint the whole picture, overjoyed. many “big box” stores, such as Walmart, have the ability to withstand and sustain.” according to commercial real estate “Every tenant in there currently is Target, Costco, Home Depot, Lowe’s, National restaurant brands continue brokers and analysts. licking their chops,” he said. “— at’s and more. to be a strong player, especially in areas In fact, Delaware has seen a growth where you want to be: where the people “— e old concept of a grocery store, that are dependent on tourism like the in commercial space construction and in are. And Target will bring them in restaurant and dry cleaner in the Delaware beaches, because they have rental rates in every county in the past droves.” shopping center is still strong too,” strong marketing presence that make year, indicators that the demand is strong While e-commerce has played a big Latina said. “You can’t get your dry them recognizable to a wide swath enough to support the increases. part in changing the retail market – just cleaning done online, right?” of consumers, Latina explained. Joe Latina, a broker at Patterson- look at Amazon, which reported $232 One of the recognizable trends in “If you’re in a tourist area, you’ll see Woods Commercial Properties who has billion in net sales in 2018 – it hasn’t been Delaware’s retail market is the growth the national brands carry a lot of power worked in the retail space for decades, told a death knell for all brick-and-mortar of locally owned restaurants and stores because while you may not know what Delaware Business Times that most of stores. — e height of store closings actually becoming anchors for shopping centers. you would like at the local steakhouse, the closures he is seeing are coming from passed in 2017, and net store openings Brewpubs like Iron Hill Brewery, Two you do know what you like at Sullivan’s,” underperforming national chain brands. have outpaced closings since Stones Pub and Crooked Hammock he said. “But that may be changing “I’m seeing a lot of the outdated According to a study by Deloitte, Brewery are expanding and drawing because in today’s world, because with brands that were long-stable in the a global consulting ¡ rm, American foot tra« c with them, Latina said. Yelp and other services people have industry that haven’t been able to adjust consumer trips to hospitality, travel, and “Millennials and Gen Z’ers are very the ability to read a menu or reviews to modern ideas,” he said. “Brick-and- entertainment destinations rose by 8% interested in trying something unique, right at their ¡ ngertips.”

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BY MIKE ROCHELEAU corporate and commercial litigation in had left the ‘rm by then to serve as Digital Editor a variety of business matters, including an assistant public defender in Sussex mergers and acquisitions, ‘duciary duty County, but previously spent 25 years Gov. John Carney announced Friday, obligations, corporate governance, books at the ‘rm. Jan. 3., his nomination of Delaware and records demands, oŠcer and director ‰e opening on the Court of Chancery attorney Paul Fioravanti Jr. to the Vice advancement and indemni‘cation, was a byproduct of the retirement of Chancellor of the Court of Chancery special committee investigations, and former Chief Justice Leo Strine Jr., who seat left open by the promotion of LLC litigation. Previously, Fioravanti stepped down from the Supreme Court’s former Vice Chancellor Tamika held positions as a reporter and editor top role at the end of October. Carney Montgomery-Reeves to the state for KYW Newsradio and as a then appointed Justice Collins J. Seitz Supreme Court. Washington, D.C., correspondent, Jr. to ‘ll Strine’s seat, and Montgomery- Carney’s announcement for his and would later go on to be a co-author Reeves to ‘ll Seitz’s seat. Chancery pick came just hours before of the annual Review of Developments Since Seitz and Montgomery- Montgomery-Reeves formally joined in Delaware Corporation Law from Reeves were con‘rmed by the Senate in the in her 2002 through 2010, and was the former November, little has been said publicly investiture ceremony held at Howard editor-in-chief of the Maryland about the search for a replacement on High School in Wilmington. Law Review. Chancery, one of the most important “I am pleased to nominate Paul, Born in Wilmington and a graduate courts in the nation due to its status whose litigation experience and judgment of Salesianum High School, Fioravanti as being the ‘rst stop in many would serve our state well on the Court earned a bachelor’s degree in political corporate litigation cases. of Chancery – our country’s premier science from the University of Delaware. When there is a vacancy on one of venue for corporate litigation,” Carney Fioravanti earned his law degree from Delaware’s courts, the Delaware Judicial said. “I look forward to the Senate the University of Maryland School Nominating Commission screens considering his nomination.” of Law. candidates and submits at least three ‰e is expected to Like Montgomery-Reeves, Fioravanti names to the governor. ‰e governor consider the governor’s nomination of is a registered Democrat, ful‘lling selects a nominee, which must be Fioravanti later this month, Carney’s Delaware’s requirement to have con‘rmed by a majority vote in the Paul Fioravanti Jr. oŠce reported. ‰e legislature returns politically balanced courts. Delaware Senate. Once approved, to Dover on Jan. 14. Fioravanti is the second judicial judges serve 12-year terms. Since February 1999, Fioravanti nomination of someone with long ties Seitz took his oath of oŠce in a small Reeves, the state’s ‘rst black Supreme has practiced with the Delaware law to Prickett, Jones & Elliott, P.A. by ceremony on Nov. 8 at the Historic Court judge, privately took her ‘rm Prickett, Jones & Elliott, P.A. Carney after he nominated Gary Traynor Courthouse in Old New Castle, forgoing oath of oŠce Dec. 5, but did plan a As a partner of the ‘rm, he focuses on to the Supreme Court in 2017. Traynor a public investiture. Montgomery- public investiture ceremony for Jan. 3.

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ECONOMIC FORECAST: RENEWABLE ENERGY Proposed federal offshore wind program needs overhaul

BY DAVID T. STEVENSON Guest Columnist

Fundamental problems with a federal o shore wind leasing program have led to heated debates. e Delaware beach community is now caught up in an argument pitching progressives focused on climate change against a wide coalition concerned about a potential $5 billion hit to the beach economy and misuse of state park property. A better designed leasing program could create a win-win solution. e Energy Act of 2005 encouraged onshore and o shore renewable energy. e Interior Department created the Bureau of Ocean Energy Management (BOEM) by Executive Order to implement the Acts intent. Unfortunately, 15 o shore wind leasing areas appear to have been given precedence over long established coastal uses that have led to con‡icts, and legal challenges when developers have attempted to build projects. One project, o Cape Cod, has already been halted. East Coast beach economies have built a vibrant tourist industry estimated to generate direct income of $2 billion a year in Delaware, and $3 billion a year in Maryland, and very high property values. Multiple studies found 15%-54% of tourists would potentially avoid beaches Cables for the U.S. Wind project were Homeowners that would be directly visible from shore. e Maryland PSC with visible wind turbines, especially at to go through the Indian River Inlet impacted by the park changes, and determined the o shore wind projects night when ‡ashing red airplane and to the Indian River Power Plant. Fenwick Island town oœcials began were displacing onshore wind projects ship warning lights Žll the horizon. Ocean City oœcials have refused asking questions of Orsted and the at one-fourth the cost with similar Developers propose building 853-foot- to allow the cables onshore unless the Park division. e questions were not savings of carbon dioxide emissions. tall turbines, the largest proposed turbines are moved over the horizon answered. Objections spread, and Senator It appears the Secretary of the U. S. anywhere in the world, that would be over fears about lost tourism. e Hocker, and Representative Gray set up Department of the Interior has similar easily visible from the beach. e turbines U. S. Army Corp of Engineers rejected a public comment session at Indian River concerns about the overall impact of the will be 10 to 17 miles o the coast bringing cables through the Indian High School where a standing room current lease locations and has ordered from north of Rehoboth Beach to River Inlet over navigation concerns. e crowd of perhaps 600 passionately stated a major review. e Caesar Rodney the southern end of Ocean City. Danish developer of the Skipjack project, their positions with about 95% opposed. Institute has submitted a summary of e U. S. Fisheries Service has Orsted, approached the Delaware State e comment period has been extended the concerns for our local leases and notiŽed BOEM of concerns about Parks Division to bring the cables and twice to Jan. 15. the BeneŽt Cost Analysis. We have the impact on commercial Žshing. e electric substations through Fenwick CRI has provided information in made this speciŽc recommendation: Coast Guard has raised concerns about Island State Park in exchange for $18 discussions with coastal town oœcials “No o shore wind turbine permit leaving fairways for search-and-rescue million in park improvements. e and interested parties, provided shall be issued in established, or known operations, the need for ship anchoring negotiations went on for months leading information to local media outlets, and exclusion zones including shipping locations, and radar ghosts. e Delaware to the signing of a tentative conŽdential did an informational mailing and survey channels and fairways, radar safety and and Maryland leases sit atop the winter Memorandum of Understanding in July of 35,000 property owners within three security zones, migratory avian and hibernation reserve for horseshoe crabs. 2019, outlining park improvements to miles of the beach. We are still receiving marine pathways, marine life hibernation Environmental, geologic, and economic be made in exchange for two cables, replies, but so far over 80% of responses zones, and commercial Žshing grounds. studies have never been completed. and two substations for two di erent have opposed both visible turbines, Turbine aircraft, and shipping warning e onshore landing sites for phases of wind turbine construction. and using protected state parkland for lights shall not be visible from shore. electric transmission cables, electricity e second developer could ask electric transmission infrastructure. All lease o erings shall include a pre- substations, and overland transmission for the same consideration. e Maryland PSC asked for approved landing site for electricity lines were left to the developers to State legislators were informed about comments about reopening its approval transmission cables, power substations, Žgure out. at has become the source the agreement in September and asked to docket and CRI has provided a BeneŽt and land-based power transmission of debates in Delaware. Wind projects keep the agreement secret until a public Cost Analysis showing costs are four lines.” costing $2.1 billion covering parts rollout in October. By law, a 30-day times higher than beneŽts, and the With all this going on it is clear the of both leases were approved by the public comment period is required before approved electric customer subsidy is state parks division should not sign a Maryland Public Service Commission signing a Žnal agreement. e comment between 30%-50% higher than recent Žnal agreement with Orsted. is is a through $3.9 billion in state and federal link led to a survey asking which park Orsted projects in other lease areas. e Maryland project in federal waters. Let subsidies in 2017. Maryland electric improvements were desired, with a small projects should be reconsidered and Maryland solve the electric transmission customers would cover most of the cost, box to make additional comments at the denied if they are not moved further o cable landing site problem. including the 30% of customers living end. It is obvious to me the entire roll the coast and the price is not reduced. in energy poverty. Electric cables for out was designed to avoid a major It should be noted European projects Dave Stevenson is policy director for the “Skipjack” project o the Delaware debate on the projects typical of approved over the last four years have the Center for Energy & Environmental coast were to come ashore in Ocean City. what has happened elsewhere. been placed far enough out they are not Policy at the Caesar Rodney Institute. DelawareBusinessTimes.com DELAWARE BUSINESS TIMES January 7, 2020 13

VIEWPOINT For many reasons, DSU no longer the state’s ‘best-kept secret’

"Tony Allen activity across Delaware. In total, that’s ­e world is rapidly discovering what Every dollar invested ocially became more than $265 million impact each used to be “Delaware’s best-kept secret.” the 12th year. Our funded research portfolio has In September the university enrolled in Delaware State president of increased as well, growing 21% to $23 over 5,000 students for the rst time Delaware State million this past year. Much of that in history, and in October we were University returns University Jan. research is directly focused on subjects spotlighted to 6 million passengers by 1, and agreed that benet our economy, like the American Airlines. With the addition 6 dollars in economic to share his introduction of new crops for the state’s of the fourth year of the Inspire TONY ALLEN vision with farmers, while other eŽorts have led us Scholarship, over half of our in-state activity across Guest Columnist the Delaware to becoming a leader in HBCUs students now arrive with that award business attaining new patents. In cooperation providing a foundation of nancial Delaware.” community." with NCALL and the city of Dover, security underlying their education; Happy New Year! we are building a major business the 52% of early college high school TONY ALLEN On my rst day on the job as incubator in downtown Dover. graduates who join us as full-time President, Delaware State University president of one of the most important By far, however, it is Delaware undergraduates bring an average of 50- educational institutions in the nation, State University’s unique investment plus college credits with them, saving I wanted to make sure to greet the in people that makes this institution their families an average of $47,000 becomes the new strength of an business community of Delaware. Few so consequential. Our DEEP Day in college costs. expanding Delaware economy in institutions specialize in providing access experience represents an unparalleled Delaware State University’s rapidly an increasing smaller, more to a four-year, comprehensive education opportunity for our students to interact expanding Aviation program is already interconnected world. to students from every background you with, and learn from, corporate leaders the country’s leading provider of I have been no stranger to Delaware’s can imagine, who despite sometimes across the region. ­e University is the professional pilots of color, and within business community, but I am not the enormous odds, are unrelentingly only HBCU in America that partner the state we are the leading provider one you need to know. Our students, committed to doing better for themselves with the International Economic of teachers, nurses, social workers, and staŽ, faculty and alumni are the core of and their families. Even fewer can Development Council (IEDC), and one accountants of color. We look forward what our grand university is all about say they are doing so while having a of the lead institutions in the Executive condently to expanding these categories, and we are all looking forward to signicant impact on the economy Leadership Council’s new initiative to and continue to emphasize the great engaging with you in ways that grow of the state. recruit, mentor, and graduate young men opportunities our out-of-state graduates this wonderful community of ours. ­at impact, in both quantitative of color into business careers. Delaware will nd by staying in Delaware. It all matters. and qualitative terms, is substantive. State University senior Caitlyn Ward We are your source of the next Every dollar invested in Delaware State was a 2019 winner of ELC’s prestigious generation of professionals, innovators, Tony Allen is president of Delaware University returns 6 dollars in economic Ann Fudge Scholarship. and entrepreneurs! Our diversity State University.

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TOP 25 Chambers of Commerce Ranked by Membership

Rank Company Phone Membership Key Person Year Founded REHOBOTH - DEWEY CHAMBER OF COMMERCE 306 Rehoboth Ave (302) 227-6446 1,300 Carol A. Everhart (President, CEO) 1940 1 Rehoboth Beach, DE 19971 www.beach-fun.com NEW CASTLE COUNTY CHAMBER OF COMMERCE 920 Justison St (302) 737-4343 1,000 Robert Chadwick (President) 1922 2 Wilmington, DE 19801 www.ncccc.com DELAWARE STATE CHAMBER OF COMMERCE 1201 N Orange St, Ste 200 (302) 655-7221 900 Michael J. Quaranta (President) 1837 3 Wilmington, DE 19801 www.dscc.com CENTRAL DELAWARE CHAMBER OF COMMERCE 435 N. DuPont Highway (302) 734-7513 843 Judy Diogo (President) 1919 4 Dover, DE 19901 www.cdcc.net BETHANY-FENWICK AREA CHAMBER OF COMMERCE 36913 Coastal Hwy (302) 539-2100 682 Lauren Weaver (Executive Director) 1976 5 Fenwick Island, DE 19944 www.thequietresorts.com MIDDLETOWN AREA CHAMBER OF COMMERCE 1050 Industrial Drive, Suite 110 (302) 378-7545 600 Roxane Ferguson (Executive Director) 1972 6 Middletown, DE 19709 Lisa Henson (Office Manager) www.maccde.com LEWES CHAMBER OF COMMERCE 120 Kings Hwy (302) 645-8073 470 Betsy Reamer (Executive Director) 1975 7 Lewes, DE 19958 www.leweschamber.com WESTERN SUSSEX CHAMBER OF COMMERCE 26673 Sussex Highway, PO Box 26 8 Seaford, DE 19973 (302) 629-9690 350 Lynn Harmon (Executive Director) 1954 www.westernsussexcoc.com CHAMBER OF COMMERCE FOR GREATER MILFORD 24 N.W. Front St. Suite 101 9 Milford, DE 19963 (302) 422-3344 330 Jo Schmeiser (Executive Director) 1989 www.milfordchamber.com GREATER GEORGETOWN CHAMBER OF COMMERCE 827 East Market Street 10 Georgetown, DE 19947 (302) 856-1544 300 Kevin Thompson (Executive Director) 1979 www.georgetowncoc.com DELAWARE SMALL BUSINESS CHAMBER 11 F Liberty Plaza/Possum Park Mall 11 Newark, DE 19711 (302) 482-2120 280 Bob Older (President/Founder) 2011 www.dsbchamber. com GREATER MILLSBORO CHAMBER OF COMMERCE 102 Washington St., Unit 6 12 Millsboro, DE 19966 (302) 934-6777 180 Kevin Turner (President of the Board) 1948 www.millsborochamber.com MILTON CHAMBER OF COMMERCE 115 Federal St 13 Milton, DE 19968 (302) 684-1101 150 Terri Fox (Director) www.historicmilton.com GREATER DELMAR CHAMBER OF COMMERCE P.O. Box 416 14 Delmar, DE 19940 (302) 846-3336 80 Lisa Ellis (President) www.delmar-chamberofcommerce.com

AFRICAN-AMERICAN CHAMBER OF COMMERCE1 NR 1617 JFK Blvd., Suite 889 (215) 751-9501 DND Michael Banks (President) 1993 Philadelphia, PA 19103 aachamber.org

1 Serves DE, NJ & PA Source: Individual company survey responses. Researched by: Delaware Business Times. Information for DBT's lists are either generated through public sources or supplied by individual organizations through questionnaires. We make every effort to confirm that the lists are comprehensive through industry sources. We assume that information provided by company representatives is accurate and truthful. Organizations that do not respond to our requests for information may be excluded from the list or listed at the bottom as Not Ranked (NR). DelawareBusinessTimes.com DELAWARE BUSINESS TIMES January 7, 2020 15 TOPEconomic 25 Development Organizations EconomicAlphabetically Ranked Development Organizations Alphabetically Ranked Phone AlphabeticallyCompany Ranked Website Key Person Year Founded DELAWARE COMMUNITY DEVELOPMENT CORPORATION Phone Company100 W 10th St., Suite 214 (302)WebsitePhone 571-9088 David A DanielsKey (ExecutivePerson Director) Year Founded Company wedco.orgWebsite Key Person Year Founded Wilmington,DELAWARE DE COMMUNITY 19801 DEVELOPMENT CORPORATION DELAWARE100 W 10th St., HISPANIC Suite 214 COMMISSION (302) 571-9088 David A Daniels (Executive Director) DELAWARE COMMUNITY DEVELOPMENT CORPORATION (302)wedco.org 571-9088632-8409 100N/AWilmington, W 10th St.,DE 19801Suite 214 delawarehispanic.org DavidJavier A Daniels Torrijos (Executive (Chairman) Director) 2011 Wilmington,NA, NA NA DE 19801 wedco.org DELAWARE HISPANIC COMMISSION (302) 632-8409 DELAWAREN/A PROSPERITYHISPANIC COMMISSION PARTNERSHIP (302) 477-7497 Javier Torrijos (Chairman) 2011 1201NA, NA N. NAOrange Street delawarehispanic.org(302) 632-8409 Kurt Foreman (President & CEO) 2017 N/A choosedelaware.comdelawarehispanic.org Javier Torrijos (Chairman) 2011 Wilmington,NA,DELAWARE NA NA DE PROSPERITY 19801 PARTNERSHIP DOVER1201 N. OrangeOFFICE Street OF ECONOMIC DEVELOPMENT (302) 477-7497 Kurt Foreman (President & CEO) 2017 DELAWARE PROSPERITY PARTNERSHIP choosedelaware.com(302) 477-7497736-7005 120115Wilmington, Loockerman N. Orange DE 19801PlazaStreet cityofdover.com/economic-development Kurt ForemanDave Hugg (President (Director) & CEO) 2017 Wilmington,Dover, DE 19901 DE 19801 choosedelaware.com DOVER OFFICE OF ECONOMIC DEVELOPMENT (302) 736-7005 DOVER15DOWNTOWN Loockerman OFFICE DOVER Plaza OF ECONOMIC PARNTERSHIP DEVELOPMENT (302) 678-2940 Dave Hugg (Director) Dover,101 W LoockermanDE 19901 Street, Suite 1A cityofdover.com/economic-development(302) 736-7005 Mitchell May (Chairperson) 15 Loockerman Plaza cityofdover.com/economic-developmentdowntowndoverpartnership.com Dave Hugg (Director) Dover,DOWNTOWN DE 1990119904 DOVER PARNTERSHIP DOWNTOWN101 W Loockerman MILFORD Street, INC. Suite 1A (302) 678-2940 Mitchell May (Chairperson) DOWNTOWN DOVER PARNTERSHIP downtowndoverpartnership.com(302) 678-2940839-1180 101207Dover, WS. LoockermanWalnutDE 19904 Street Street, Suite 1A downtownmilford.org MurrieMitchell Zlotziver May (Executive (Chairperson) Director) 1993 Dover,Milford, DE DE 19904 19963 downtowndoverpartnership.com DOWNTOWN MILFORD INC. (302) 839-1180 DOWNTOWNEASTERN207 S. Walnut MINORITY MILFORDStreet SUPPLIER INC. DEVELOPMENT COUNCIL (215) 569-1005 Murrie Zlotziver (Executive Director) 1993 2000Milford, Hamilton DE 19963 St., Suite 308 downtownmilford.org(302) 839-1180 Valarie Cofield (President & CEO) 2014 207 S. Walnut Street downtownmilford.orgemsdc.org Murrie Zlotziver (Executive Director) 1993 Milford,Philadelphia,EASTERN DE MINORITY19963 PA 19130 SUPPLIER DEVELOPMENT COUNCIL KENT2000 Hamilton ECONOMIC St., SuitePARTNERSHIP 308 (215) 569-1005 Valarie Cofield (President & CEO) 2014 EASTERN MINORITY SUPPLIER DEVELOPMENT COUNCIL (302)(215)emsdc.org 678-3057569-1005 5552000Philadelphia, Bay Hamilton Road PA St., 19130 Suite 308 choosecentraldelaware.com ValarieLinda Cofield Parkowski (President (Director) & CEO) 2014 Dover,Philadelphia, DE 19901 PA 19130 emsdc.org KENT ECONOMIC PARTNERSHIP (302) 678-3057 NEWKENT555 Bay CASTLE ECONOMIC Road COUNTY PARTNERSHIP OFFICE OF ECONOMIC DEVELOPMENT (302) 395-5959 Linda Parkowski (Director) 87Dover, Reads DE Way 19901 choosecentraldelaware.com(302) 678-3057 Tamarra Morris (Director) 555 Bay Road choosecentraldelaware.comnccde.ecdev.org Linda Parkowski (Director) NewDover,NEW Castle, CASTLE DE 19901 DE COUNTY 19720 OFFICE OF ECONOMIC DEVELOPMENT SUSSEX87 Reads COUNTYWay ECONOMIC DEVELOPMENT (302) 395-5959 Tamarra Morris (Director) NEW CASTLE COUNTY OFFICE OF ECONOMIC DEVELOPMENT nccde.ecdev.org(302) 395-5959855-7770 872New The Reads Castle, Circle Way DE 19720 excitesussex.com TamarraWilliam MorrisPfaff (Director) (Director) NewGeorgetown, Castle, DE DE 19720 19947 nccde.ecdev.org SUSSEX COUNTY ECONOMIC DEVELOPMENT (302) 855-7770 SUSSEXUNIVERSITY2 The Circle COUNTY CENTER ECONOMIC FOR ECONOMIC DEVELOPMENT DEVELOPMENT AND TRADE AT William Pfaff (Director) DELAWAREGeorgetown, DESTATE 19947 UNIVERSITY excitesussex.com(302) 857-6911855-7770 2 The Circle excitesussex.com Dr. MichaelWilliam Casson Pfaff (Director) Jr. (Director) Georgetown,1200UNIVERSITY N Dupont DECENTER Hwy, 19947 Bank FOR of ECONOMICAmerica Building DEVELOPMENT AND TRADE AT ucedit.com Dover,DELAWARE DE 19901 STATE UNIVERSITY UNIVERSITY CENTER FOR ECONOMIC DEVELOPMENT AND TRADE AT (302) 857-6911 Dr. Michael Casson Jr. (Director) DELAWAREWILMINGTON1200 N Dupont STATE OFFICEHwy, BankUNIVERSITY OF of ECONOMIC America Building DEVELOPMENT (302)ucedit.com 857-6911576-2120 1200800Dover, N N FrnechDE Dupont 19901 St., Hwy, 3rd Bank Floor of America Building https://www.wilmingtonde.gov/government/city-departments/office-ucedit.com Dr. MichaelJeffery CassonFlynn (Director) Jr. (Director) Dover,Wilmington,WILMINGTON DE 19901 DE OFFICE 19801 OF ECONOMIC DEVELOPMENT of-economic-development(302) 576-2120 WILMINGTON800 N Frnech St., OFFICE 3rd Floor OF ECONOMIC DEVELOPMENT https://www.wilmingtonde.gov/government/city-departments/office-(302) 576-2120 Jeffery Flynn (Director) 800Wilmington, N Frnech DE St., 19801 3rd Floor https://www.wilmingtonde.gov/government/city-departments/office-of-economic-development Jeffery Flynn (Director) Wilmington, DE 19801 of-economic-development Source: Individual company survey responses. Researched by: Delaware Business Times. Information for DBT's lists are either generated through public sources or supplied by individual organizations through questionnaires. We make every effort to confirm that the lists are comprehensive through industry sources. We assume that information provided by company representatives is accurate and truthful. Organizations that do not respond to our requests for information may be excludedSource: Individual from the companylist or listed survey at the responses. bottom as ResearchedNot Ranked (NR).by: Delaware Business Times. Information for DBT's lists are either generated through public sources or supplied by individual organizations through questionnaires. We make every Source:effort to confirmIndividual that company the lists survey are comprehensive responses. Researched through industry by: Delaware sources. Business We assume Times. that Information information for provided DBT's listsby companyare either representatives generated through is accurate public sourcesand truthful. or supplied Organizations by individual that doorganizations not respond throughto our requests questionnaires. for information We make may every be effortexcluded to confirm from the that list the or listedlists areat thecomprehensive bottom as Not through Ranked industry (NR). sources. We assume that information provided by company representatives is accurate and truthful. Organizations that do not respond to our requests for information may be excluded from the list or listed at the bottom as Not Ranked (NR). Join NDC’s 50th Celebration to honor Discover Bank and its President, James J. Roszkowski for their partnership with NDC in Delaware to improve the entrepreneurial and small business ecosystem

Kings Theatre Brooklyn, NY January 30, 2020

For ticket information call (212) 682-1106 16 January 7, 2020 DELAWARE BUSINESS TIMES DelawareBusinessTimes.com

VIEWPOINT Economic development in Delaware ‘like kissing your sister’

Economic to the apparent triumph of the teachers’ public hearings, almost for sport, like land ll at Minquadale. And they appear development in union over charter schools, eŒ ectively watching MLB’s Sunday evening to have succeeded. Delaware entering insulating parents in communities with baseball game of the week. Running amok is a NIMBY (Not in 2020 seems a lower-performing schools from the In the last year or so, I’ve gone out to My Back Yard) mindset, occasionally lot like that old change they need. As a laboratory for the Brandywine Fire Company to watch aggravated by GOMBY (Get Out Of phrase – around improving public education is the reason Fairfax-area neighbors oppose Ernie My Back Yard) extremists and even the since 1892 – “like charter schools were brought to Delaware DelleDonne in his eŒ orts to bring back occasional BANANA (Build Absolutely kissing your in the  rst place 25-30 years ago. the old ICI / AstraZeneca campus into Nothing Anywhere Near Anybody) sister.” Many dynamic business leaders an economic contributor, and to A.I. du wackos. And they have the ear, or ears, SAM WALTZ I won’t try to looking for sites and communities Pont High School to watch neighbors of government, even its obeisance. de ne the phrase – have school-age children alongside hang tra­ c congestion around Greg As a county executive in northern just Google it – but su­ ce it to say that a commitment to public education, Pettinaro’s neck as an issue to stop the Delaware, Tom Gordon did a lot it describes the results of a category of and they seem not to  nd what they’re redevelopment of Barley Mill Plaza, of good in running New Castle endeavor that exists, perfunctory, and not seeking in Delaware’s public schools. as though poor tra­ c planning was County government. very robust, like a tie game in sports! However, in my mind, an issue just his fault. In the law of unintended consequences, Even after nearly a half-century as big is the “what about me?” narcissism Ÿ ank goodness, both projects County Executive Gordon so empowered in Delaware, it’s hard for me to put of the creeping populist left in Delaware, appear to have persevered through civic associations and their members that my  nger on the issue. where a generation of Blue State the neighborly punishment. they’ve become eŒ ectively “a shadow Delaware has so many great things governance has created entitlements Land lls are “a necessary evil” – former government” in Delaware where only a going for it, among them: for all, handing each of us a veto over Delaware Solid Waste Authority CEO few cliques of neighbors – albeit diverse • Great human capital. development that leaves us feeling N.C. Vasuki believed each community groups – wield enormous in• uence • Great proximate access via highway, empowered to • ex our muscles had a moral responsibility to take care to stymie the engines of economic rail and water, plus air. in antipathy and resentment to the of its own trash and not ship it to some growth that bene t many, many • A comfortably small public policy detested money classes and their gully in West Virginia – and Delaware more of their fellow Delawareans. environment. leverage of capital for business has done a reasonable job in managing Boldness in public and political • A high-performing and even amiable growth and personal gain. its solid waste, including land lls! vision and leadership is required to rein business and professional community. Why exacerbate inequality by Yet neighbors – openly expressing in this unchecked NIMBYism and, It also has capital. letting developers make more resentment that Greenville and unfortunately for Delaware, that So what’s the issue, or issues? money? Critics storm! Hockessin housed no land lls, only too often seems in short supply. Decline in the quality of public Call me unusual, but my roots in blue-collar working-class neighborhoods education looms large, many critics say, public aŒ airs and journalism make it – sought to end the usable life of a C&D Sam Waltz was the founding publisher and it seems to be getting worse, thanks enjoyable for me to frequently attend (construction and demolition) debris of the Delaware Business Times.

ShinShinee a Ligh Lightt on

Feb. 29, 2020 at THE QUEEN, Wilmington, DE Doors open at 7pm Concert starts at 8pm

For tickets, visit: lightupthequeen.org/shinealight

SALon1980_DBT-Half-pg ad FNL.indd 1 12/20/19 2:05 PM DelawareBusinessTimes.com DELAWARE BUSINESS TIMES January 7, 2020 17

ECONOMIC FORECAST: ECONOMIC DEVELOPMENT/HEALTH AND HOUSING Growth initiatives require communities to be ready when opportunity knocks

Many the number of success stories already 250,000 properties. ‚at cost today could cost again! factors must in place. Creating a growth fund from be $10 million and, if you consider all Our present method of funding be considered revenues tied to existing growth is three counties, that cost would approach, education sets the state up as the when creating one idea worthy of exploration if not exceed, $50 million. Who pays? majority source of funding. Over the an environment before dismissing it. Second, Sussex County had 6,000 years the state, because of the ups and that enables the High taxes are never conducive to appeals back in the ’70s. Using the same downs in the economy, raided the economic health economic development. Sussex County percentage for the present, that could revenue originally used for the schools. of an area like Council, since 1973, has maintained a be 42,500 appeals. Equalization funding needs immediate Sussex County low tax rate while continuing to fund ‚ird, we were told by the YOH JOE CONAWAY review and correction so that the word to ourish. all services required by the law. Back people, the company who did the Guest Columnist Almost a in 1973, property taxes in the county reassessment, that, after you adjust your "equalization" truly means "equalization." year ago, the were responsible for funding 79% of the tax rate, one-third of the property owners Teaching units must be used as they Sussex Economic Development Action county's budget; by the early 1980s, that would pay more, one third would pay were intended, not to create additional Committee made a couple of suggestions number had dropped to 29% and that less and one-third would pay the same. administrative positions. A countywide that went to the heart of our eorts to was without a transfer tax. ‚e county WHAT A CROCK!!! Everybody will school district should be given a more create opportunities for Sussex County continues to this day to avoid the use pay more. And guess who will see the equitable evaluation. Finally, the state can to grow properly. One of those ideas was of property taxes as the main source greatest increase? It was and will be the no longer continue to give a blanket $400 a method for growth that would allow of its revenue. But there are clouds on older properties. ‚e newer properties senior citizen school tax exemption to all it to pay for itself, a so-called growth the horizon. A court challenge to the are being assessed at a higher level now. who reach the proper age and have been fund to pay for infrastructure. I know the county's assessment methods has been ‚eir taxes will still be more than they here so many years as to be eligible for idea had merit as I was asked to speak „led and all indications are that the are paying now, but they will not increase this reduction. It must be "means tested" to both Democratic and Republican court will move to require that all three at the percentage that older properties so that it only helps people who need organizations. Time marches on, yet counties do a reassessment. Assessments will. Why, you ask? Under the law, Sussex it, not people like me. nothing has happened with this positive for tax purposes are supposed to be fair County will be able to adjust its existing ‚ere are other steps that municipals, idea. ‚e success in both Middletown for every property owner. ‚e court tax stream by 15%, while the school the counties and the state need to take, and Bridgeville can be attributed appears to think that they are not. districts can adjust their collections to communities that understood We do not agree. Let us suggest some by 10%. but raising taxes without considering that one must be ready when points that are not being made. Why Fourth, the traditional method of adjustments to existing programs is not opportunity knocks. am I comfortable doing this? I did assessing properties is out of sync with going to get us the businesses that will Infrastructure was built and put in the last county reassessment. reality. Rep. Pete Schwartzkopf made this provide the jobs and salaries that will place to answer the call when it came. First, who is going to pay for a point at a recent constituents meeting. keep our young people here. If you are ready, that call will come. reassessment? Back in the 1970s, Sussex If reassessment does occur, a reordering Millsboro has taken steps to be ready paid $3 million to reassess 100,000 of the assessment program of all three Joe Conaway is chairman of the Sussex when its time comes, as testi„ed by properties. Today, Sussex has more than counties is essential. Here we go with Economic Development Action Committee. Working together, state’s health and housing goals are within reach

BY DR. KARA ODOM WALKER practitioner and than 1,270 willing to embrace diverse residents AND ANAS BEN ADDI leader in the people who and living arrangements. We all bene„t Guest Columnists „eld, need supportive from sharing our gifts and talents with I know that services have each other – no matter where we live, As members of the governor’s cabinet, the solution to received special work, play, and pray. Supportive housing we work together with the common our housing rental vouchers models can reduce loneliness, give a goal of providing all Delawareans an challenges through sense of purpose, and promote social equal opportunity to succeed. With 2020 will not be the SRAP cohesion and understanding. As a way approaching, we have plans in the New DR. KARA ODOM WALKER found simply ANAS BEN ADDI program to to invest in more supportive housing Year to continue working together to by creating help them live and other social determinants of health, housing units independently address our state’s health and housing we are working on ways to fund these but by increasing collaboration between and safely. challenges, because more and more, models through such public-private the various organizations working We’ve addressed some of our state’s we recognize the connection between partnerships as Healthy Communities together, including our two agencies – housing and health care challenges Delaware. housing and health and how important the Delaware Department of Health through the SRAP program, but ‚e evidence shows us that a stable, housing can be, especially in situations and Social Services (DHSS) and the we know there is more that can healthy and aordable home helps where the person is vulnerable and Delaware State Housing Authority be done. families organize themselves to be needs support. (DSHA). For better health outcomes, the successful and to eectively confront As a family doctor and public health Too often, we see instances where evidence is clear that safe and aordable life’s inevitable challenges, whether leader, I have seen too many children housing is available for individuals or housing must be a priority not just for educational, health-related or „nancial. hospitalized for asthma attacks triggered families, but a lack of supportive services public sector agencies like ours but Individuals and families who lack that by cockroach dander or rodent droppings. keeps them from being successful. ‚at’s for nonpro„t organizations, health stable foundation are far more likely to I have seen patients with diabetes why DHSS and DSHA continue to care providers, and private sector fall between the cracks. We need to work struggle to keep their insulin cold work together to invest in supportive employers. We have resources in together to ensure all Delawareans have because they did not have a refrigerator housing – housing with built-in case Delaware to develop more supportive a roof over their heads and are given or a consistent place to sleep at night. management, mental health services, job housing, from planning grants for every opportunity to succeed. And I have seen some of my elderly training, or even day care. ‚rough the nonpro„ts, to technical assistance for patients fall ill as extreme temperatures Statewide Rental Assistance Program billing, to construction, rehab, and new Dr. Kara Odom Walker is the Cabinet caused by lack of heating or cooling (SRAP), our agencies have been able to construction loans. Health care can Secretary for the Delaware Department put added stress on their already help vulnerable populations in our state even use supportive housing as an of Health and Social Services. Anas Ben vulnerable bodies. „nd aordable housing with supportive oered service. Addi is the Director of the Delaware As an aordable housing „nance services. Over the last „ve years, more We also need more communities State Housing Authority. 18 January 7, 2020 DELAWARE BUSINESS TIMES DelawareBusinessTimes.com

IN CASE YOU MISSED IT Biopharm research funding Lidl to build store on U.S. 40 in Bear BEAR – Lidl, a discount grocery diverse, non-food oerings, Lidl is still store making its push into the American trying to gain a foothold in America. It limit lifted by Congress market from its German home, will build follows in the footsteps of its main German its next Delaware store o U.S. 40 near competitor Aldi, which came to the U.S. Salem Church Road. more than 40 years ago and now counts NEWARK – €e National Institute medicines of the future," Coons said in a €e roughly 4.5-acre, triangular- nearly 1,900 stores – its parent company for Innovation in Manufacturing statement announcing the bill’s approval. shaped parcel will also feature a separate, also owns the popular Trader Joe’s brand. Biopharmaceuticals, or NIIMBL, which "With this bill, and the vital federal 7,200-square-foot retail store, according to Lidl arrived stateside in 2015 with brings together federal, university and funding opportunity it creates, Delaware's the plans. A commercial rezoning by the plans to open 100 stores by the end of industry partners to advance research innovators will continue to not only save county council in August paved the way for 2017 served by several distribution centers into the medicines made of cells, had its lives, but also create jobs for generations the project. “We are in the early entitlement focused on the East Coast. €ose plans federal funding limit eliminated through of high-skilled Delawareans who will phases of this particular location, and it’s too stalled, however, after some early stumbles. legislation approved by Congress in manufacture these lifesaving drugs." early to oer speciŽc details or timelines for It learned that its stores were too big December. €e highly technical work deals with the the store at this point,” Chandler Ebeier, and too far œung from population centers, U.S. Sen. announced that development of vaccines, gene therapies a Lidl spokesman, told DBT. according to analysts, and began planning the National Defense Authorization Act and cancer treatment drugs – and could Lidl opened its Žrst Delaware store in smaller stores closer to population centers. (NDAA) report approved by the Senate lead to new high-wage jobs being created Middletown in August 2017. Another €e private company with 10,500 stores included his bipartisan bill to eliminate in Delaware due to the university’s proposed site o Del. 4 near Newark fell worldwide also shook up its American a federal funding limit for NIIMBL. involvement, Coons’ o¤ce reported. through after some concerns were voiced leadership in 2018, bringing in Johannes "Passage of this act continues our Instead of a strict funding window, the by neighbors and the company scaled Fieber as president and CEO. country's investment in U.S. advanced legislation now requires that entities back its expansion plan. In May, Lidl announced 25 locations in manufacturing competitiveness, supports such as NIIMBL undergo a performance Since that time, Lidl has broken Maryland, New Jersey, New York, North our long-term leadership in innovation, review every Žve years before additional ground on a Dover location o U.S. 13. Carolina, Pennsylvania, South Carolina, and also helps drive key activities in funding is allocated. Currently slated to It bought that roughly 7.5-acre parcel for and Virginia that will push it over its Delaware related to the bioeconomy," exhaust a stream of $70 million federal $3.4 million in 2018. €at location will initial goal of 100 stores by early 2020. said UD President Dennis Assanis in dollars after 2021, NIIMBL would be also see the building of a secondary retail “We are committed to long-term a statement. "€is act will promote our able to receive future federal funding space after original plans called for a growth in the United States and always nation's economic growth and lead under the approved bill. store about 10,000 square feet larger strive to locate in the most convenient to a more skilled biomanufacturing "It brings me great pride that than the one to be built now. locations for our shoppers,” Fieber workforce." Delawareans are leading the world in the While well-known in Europe for its said in announcing the list. development, testing, and production of By Jacob Owens competitive prices, no-frills approach and By Jacob Owens Wawa: 2019 security breach Baltimore developer to build lasted for 10 months 150-unit Riverfront complex

WAWA, Pa. – A months-long data points in time after March 4, according WILMINGTON – €e Riverfront our list,” he said, noting the company security breach of potentially every to o¤cials. €e company “believes it no building boom is continuing as a looked at about a dozen sites around the location of Wawa, the popular gas station longer poses a risk to customers.” Baltimore-based development company city. “We really felt like the city had and convenience store chain, has aected “At Wawa, the people who come announced plans to build a 150-unit a pretty strong sense of itself.” credit card information for customers, through our doors are not just customers, apartment complex near the Walnut €e location of the new project sits o¤cials announced Dec. 19. they are our friends and neighbors, and Street Bridge. amid renewed development in South Wawa has more than 40 locations nothing is more important than honoring Washington Place Equities (WPE), Wilmington, including the 76ers in Delaware and potentially all of the and protecting their trust,” said Wawa a development, ownership and Fieldhouse opened last year, and across the company’s 850 locations could have CEO Chris Gheysens in a prepared management Žrm, acquired several street from the o¤ces of the marketing been aected, o¤cials said. statement. “I want to reassure anyone parcels running from 301 to 401 A and analytics Žrm OneMagnify. €e information includes debit and impacted they will not be responsible St. in South Wilmington. Founded in €e city continues to see increased credit card numbers, expiration dates and for fraudulent charges related to this 2013, WPE is focused on multi-family interest in residential development, with cardholder names, but does not include incident. To all our friends and neighbors, residential projects and has mainly much of the concentration coming in a PIN numbers or CVV2 numbers, on cards I apologize deeply for this incident.” developed apartment complexes in roughly 1-mile radius of the train station, used in store payments – store registers Wawa is oering free identity its home city of Baltimore. especially along areas like Market Street. and fuel pumps – from March 4 to Dec. protection and credit monitoring WPE will Žrst develop a roughly 2-acre “We’re an extension of some of the 12, 2019. ATM cash machines were not services to customers. Information vacant lot at 401 A St. to build a 150-unit, work that has been going on around the reportedly aected by the breach. about how to enroll can be found at: mid-rise apartment complex overlooking Riverfront,” Wiker told DBT, explaining “At this time, Wawa is not aware of www.wawa.com/alerts/data-security. the Christina River named River House. that they’ve done their homework on the any unauthorized use of any payment It has also established resources to €e project is anticipated to cost upward revitalization eorts underway in the city. of $35 million, according to o¤cials. €e card information as a result of this answer customers’ questions, including a “We met with senior folks at Buccini/ incident,” o¤cials cautioned. land sits just down the road from the dedicated call center that can be Pollin Group and they couldn’t be Wawa’s information-security team Christina Landing community, owned reached at (844) 386-9559. more welcoming.” discovered malware on company by Buccini/Pollin Group, that features As a privately-owned company, Wawa €e WPE project sits within payment processing servers on Dec. hundreds of apartments and townhomes. will not suer the same consequences Wilmington's Opportunity Zone, a 10 and contained it after two days, Dominic Wiker, vice president and in stock valuation as other victims federal program enacted by the Trump o¤cials reported. Upon discovery, director of development at WPE, told of recent data breaches. According administration that substantially lowers Wawa immediately engaged an the Delaware Business Times that to Forbes, Wawa is the 25th largest taxes on capital gains in exchange for external forensics Žrm and notiŽed the River House project was part of private American company, valued investment in qualiŽed projects for law enforcement. a decision to expand the company’s Forensic investigators determined that at an estimated $12.1 billion. geographic footprint. up to a decade, if retained. the malware began running at dierent By Jacob Owens “Wilmington was right at the top of By Jacob Owens DelawareBusinessTimes.com DELAWARE BUSINESS TIMES January 7, 2020 19

FOR THE RECORD

Liquor Licenses Ave., Delmar 19940, License Type: SPR-On, Ridgeview Dr., Westridge, Hockessin 19808, Bayberry Parkway, Middletown 19709, OA-BP Marina Bay-Lakeside, LLC to Sunday, Contact— James Daley 302-846- $640,000 $469,000 Gregory & Diane Poletti; 27057 Suntei 2970 Source: Delaware Offi ce of Alcoholic Court, The Peninsula, Millsboro 19966, Calatlantic Group, Inc to Man Lian Huang; JS Construction LLC and JS Developers Beverage Control Commissioner $557,800 Tap 26, LLC T/A Tap 26 to Tap 26 326 Appleford Cir., The Colony at Summit LLC to Andrew B. Crawford; 405 Blackburn NEW APPROVALS Delaware, LLC T/A Tap 26 Delaware; 2201 Bridge-East, Bear 19701, $489,400 Court, Odessa National Golf Club & Schell Brothers LLC to Paul and Laura Ogletown Road, Suite A, Newark 19711, Residential Community, Townsend 19734, Albrecht; 26304 Crosswinds Landing, Trio Enterprises, LLC T/A Little Italy License: Wine Wholesaler, Contact— Leonard & Allison Hertzler to Andrew $410,030 Americana Bayside Village, Selbyville S. & Kara D. Edmonds; 3203 Cardriff Dr., Pizzeria Townsend; 325 Main Street, Jon Lintvet 804-240-5630 19975, $847,000 Townsend 19734, License Type: Beer/Wine Cardiff, Wilmington 19810, $442,900 Anne Lally to Barbie Zankpah & Joseph Restaurant, Sunday, Owner – Sue Elentrio, Awo; 315 Starboard Dr., Mariners Watch, Cedarcap, LLC to Aswini K. Jagadeesh; Residential Real Estate Transactions Jennifer Schmitz to Mandy Mitchell; Bear 19701, $403,000 Anthony Elentrio and Michael Elentrio 36809 Grove Estate Road, Cedar Grove, 712 West St. Wilmington 19801, $487,500 Lewes 19958, $622,200 Giriraj, Inc. T/A Driftwood Spirits; 153 Source: Local Recorders of Deeds SUSSEX CO. South Bradford Street, Dover, DE 19904, NVR, INC to Carl & Glenda Wilkerson; KENT CO. NVR, INC to Daniel Lawrence & Judy Joseph W. Brinton to Robert Best, License Type: Package Store and Sunday, 226 Parker Dr., Crossland, Middletown Eileen Vance; 5 Old Forge Drive, Silver Jr.; 18237 Brinton Blvd., Lewes 19958, Contact – Rushi Patel Jane C. Hall to Singh 3 LLC; 426 N Dupont 19709, $476,400 $900,000 Hwy, Dover 19901, $705,000 Woods, Ocean View 19970, $401,500 MRT Companies USA, LLC T/A Aroma George & Joan Cyhan to Ibrahim Salla EVG – FT Ventures, LLC to Mark & Geraldine H. Fitzgerald to Keith & Stacy Mediterranean Cuisine; 208 Second Regal Contractors LLC to Robert and & Oumalhere Salah; 23 Willow Creek Lane, Katherine Degliobizzi; 10 Larchmont Forman; 115 Ceadarwood Street, Sea Villa, Street, Rehoboth Beach 19971, License Laura Engasser; 328 Nobles Pond Chestnut Valley, Newark 19711, $400,000 Court, Tidalwalk, Ocean View 19970, Type: Restaurant-On and Sunday, Contact Crossing, Villages of Nobles Pond. Dover Bethany Beach 19930, $1,200,000 Toll DE LP to Dennis Shevlin & Mamny $582,410 – Mustafa Tan 19904, $408,000 Palmer-Shevlin; 704 Jake Way, Highpointe Lucille Lawrence to Nancy and William Ocean View Specialists, LLC to Ocean Legends Comedy Club & Lounge; 1005 Khaled and Hiam El-Jazzar to Gautamy at St. Georges, New Castle 19720, $565,000 Krajci, Jr.; 38677 Oyster Catcher Drive, Bay View Partners, LLC; 88 Atlantic Ave., Norman Eskridge Highway, Seaford 19973, Dhadham and Prasanth Pullareddygari; Forest Club, Ocean View 19970, $425,000 Lawrence M Peltier to Gerald A Ciriaco; Ocean View 19970, $465,000 License Type: Taproom and Sunday, 1704 Windswept Court, Windswept, Dover 102 Beacon Court, Breckenridge, Contact Phone – Brandon Taylor 19901, $633,000 OA-BP Marina Bay-Lakeside, LLC to Lou Wilmington 19808, $440,000 Stephen R. & Joanne C. Dickinson to Ann and Charles Carroll; 27676 Sterling Madeline & Timothy Lennon; 33391 Old Tidbury Properties, LP to Adam T. & Blvd., The Peninsula, Millsboro 19966, NEW APPLICANT REQUESTS Toll DE LP to Kulsoom & Syed Qadri; 906 Pier Lane, The Estuary, Frankford 19945, Anna C. Hibbitt; 494 Fawn Haven Walk, $1,100,000 CRG Dover, LLC T/A Red Robin; 40 North Townsend Fields, Dover 19901, $577,200 Mellissa Court, Highpointe at St. Georges, $430,000 New Castle 19720, $642,000 DuPont Highway, Dover 19901, License Schell Brothers LLC to Duane and Donna Capstone Homes LLC to David & Michele Type: Restaurant-On, Sunday & Patio Noble Builders, LLC to Paula and Greg Purvis; 33549 Union Circle, Tidewater NVR, INC to Earl & Damita Lynne Bolton; 25016 Tannin Circle, The Vines Maguire; 39 Lexie Court, Villages of Noble Landing, Lewes 19958, $794,000 De La Coeur 3, LLC T/A De La Coeur Café Ponds, Dover 19904, $641,000 MacFarlane; 618 Spring Hollow Drive, of Sandhill, Milton 19968, $457,800 ParkSide, Middletown 19709, $629,170 et Boulangerie; 1601 Concord Pike, Suite NVR Inc to Kevin & Debra Rock; 32820 77-79, Wilmington 19803, License Type: John N. Alexander to Andrea L. Boffa; NEW CASTLE CO. Watchtower Dr. Unit 148, The Overlook Restaurant-On, Sunday Stone Financing LLC to William & Cheri 14 Oyster Bay Drive, Fenwick Island 19944, NVR, INC. to Timothy James Slate; 1248 Briggs; 2 Lynam Lookout Dr., The Preserve $550,000 Condominiums, Selbyville 19975, $631,911 TRANSFER REQUESTS Hook Dr., High Hook Farms, Middletown at Lafayette Hill, Newark 19702, $435,000 19709, $414,600 John Stoner & Elizabeth Riep to Cathy Hawthorne Development LLC & Insight Daley James F. T/A Sports Nut Blenheim at Bayberry North LLC & Farm & Earnet Carter III and Leah & Matthew Building Co. LLC to Kathleen & Charles Restaurant & Pub to F & R Beverage, Richard D. & Gayle A. Haberkost to Land Holdings LLC to Lauren Leibman Watkins; 150 New Castle Drive, Bethany Carlson Jr.; 18301 Emerson Way, LLC T/A The Sports Nut; 8 Pennsylvania Andrew Ward & Lisa Ann Pesce; 525 and James & Theresa Boyer; 141 North Beach 19930, $785,000 Hawthorne, Georgetown 19947, $531,000

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NEWS BRIEFS PHILANTHROPY Students collected items through “Giving Trees” placed in the school’s Commons Saint Francis Healthcare held its “Longest area, including new and gently used warm Night” event on the winter solstice (Dec. winter clothing such as hats, gloves, coats 21) to recognize and raise awareness for and scarves. Items were made available to the struggles of the homeless community students and then donated to Code Purple in Wilmington. Attendees of the event shelters, halfway houses, clinics, and local joined to light luminaries and place them religious institutions which help those around the perimeter of Saint Francis in need in Sussex County. Hospital to commemorate those impacted by homelessness. Clothing items, such as Delaware Nature Society (DelNature) hats, gloves and mittens, were collected earned the coveted 4-star rating for the for donations to the Emmanuel Dining fourth consecutive year from Charity Hall and Sunday Breakfast Mission, both Navigator for demonstrating strong financial headquartered in Wilmington, for those in health and commitment to accountability need. The candle lighting was followed and transparency. This is Charity Navigator’s by a brief interfaith prayer held outside highest possible rating and an indication near the statue of Saint Francis. that DelNature adheres to sector best practices and executes its mission in a Junior Achievement of Delaware has financially efficient way. Only 20% of the partnered with the Citi Foundation’s charities evaluated have received at least Pathways to Progress Youth Workforce four consecutive 4-star evaluations. Fund to provide work-based learning opportunities for underserved local A team from Invista in Seaford presented students. The JA Employability Project a large donation of non-perishable food focuses on three distinct populations of items to the Healing Harvest Inpatient Food vulnerable youth by involving them in Junior Closet at Nanticoke Memorial Hospital. The Achievement’s 21st Century Skill building staff and contractors at Invista collected experiences to prepare them for success in donations through a team competition. More than 650 people, including Mispillion River Brewery’s Lauren Bigelow and Eric Williams, joined U.S. Senator Chris Coons (D-Del.) and the workplace. Students with developmental the Delaware State Chamber for the 9th Annual Taste of Delaware at the Russell Senate Office Building on December 11. The event, which Belfint, Lyons & Shuman, CPAs (BLS) disabilities, incarcerated students, and was free and open to the public, featured food and drinks from the First State. The Taste of Delaware, which celebrates Delaware ratifying is the only Delaware-based firm named students from low-income family situations the Constitution in 1787, showcased some of the First State’s best flavors from destinations such as Brick Works (Millsboro), Capriotti’s are participating in a series of Junior on Forbes’ inaugural America's Top (Wilmington), Dogfish Head (Milton), Double Spiral Chocolate (Ardentown), Home Grown Café (Newark), Kee’s Cookies Achievement volunteer-led interventions Recommended Tax and Accounting Firms & Cupcakes (Clayton), SoDel Concepts (Rehoboth Beach), The Starboard (Dewey Beach), and Sea Watch (Milford). ranging from career fairs, to job shadows, List. Of the more than 100,000 CPA firms, to running their own small businesses. only 227 firms made the list and BLS was The $100,000 grant includes funding for one of 90 firms to make both the Tax and culminating paid internships and P/T Accounting lists. To create the list, Forbes shopping center began in early November. The annual event Dewey Goes Pink consists employment at Junior Achievement for 42 partnered with Statista, a global market The new center on 1128 Forrest Ave. in of a 5k run, walk, and pink party with live young people, ages 16-21. These positions research firm, to survey CPAs, tax Dover will add thousands of square feet of entertainment, and draws in thousands of will be awarded on a competitive basis. attorneys, accountants, and CFOs. retail space and up to 50,000 square feet participants from all over the tri-state area. of office space. The first confirmed tenant TechGirlz, the Philly-based national Steve “Monty” Montgomery of The Starboard The Division of Public Health (DPH) and of the shopping center is Dunkin’ Donuts, nonprofit that offers free tech workshops and Adam Howard of the Body Shop the Delaware Healthy Mother and Infant which will be moving from its current to middle school girls, will soon have an launched the fundraising event nine years Consortium (DHMIC) awarded $327,925 in location up the road on 1230 Forrest Ave. expanded presence in Delaware, thanks to ago and the event and support has continued mini-grants to six community organizations. Nick Nistazos is the owner of the Dunkin’ a partnership with the First State Fintech to grow ever since. In December 2019, DBCC The state’s first mini-grants to reduce infant Donuts franchise and the developer of Lab. The program, designed to get girls staff met Monty and Adam for the traditional and maternal mortality aim to narrow the the new shopping center. wide variance in birth outcomes between interested in careers in tech and, in this check presentation at The Starboard. The support of the community helped the 2019 event black women and white women by building case, in Delaware’s growing fintech industry, The Delaware Community Foundation become the largest fundraising year yet, totaling $166,000. Each year Dewey Goes Pink is The organizations identified geographic will feature a fintech-focused curriculum FUND FOR WOMEN (FFW) grant the largest fundraising event for the Delaware Breast Cancer Coalition and the organization areas in Delaware with high infant mortality and series of workshops. applications for 2020 continue through is amazed at how they continue to grow the number each year. rates and are focusing our attention to the month of January. Nonprofits helping Solenis has been selected as the Gold offering needed services in these defined women and girls in Delaware are invited to award winner for this year's prestigious Catholic Cemeteries, Inc. of the Diocese Georgetown. The donation of $1,085.25 ZIP codes to address this unconscionable apply for grants from the fund. The FFW’s ATIP Innovation Award for its OPTIX of Wilmington will be upgrading its grave to DBCC was from their annual Trunk or disparity.” Available funds were equitably grants offer organizations an opportunity Applied Intelligence. The award was given locating mobile app. Users can search for Treat event which was held on Oct. 26. First distributed, based on the estimated number to obtain seed money for innovative, by the French Paper Industry Technical their loved ones and post to an interactive State Chevrolet’s annual event is a day full of women of reproductive age (ages 15-44) creative programming or to continue or Association (ATIP). Solenis’ OPTIX Applied memorial page to capture the personal of fun games, treats, and safe Halloween living in each Healthy Women Healthy expand programs in which the program’s Intelligence is a novel adaptive paper mill histories of those laid to rest in their activities for children and their families. Babies Zone, which were identified as effectiveness has been demonstrated, analytics platform that uses the latest Delaware cemeteries. The new free app Safe Halloween fun included face painting, “high need” based on several data however the funded project must be artificial intelligence (AI) and machine is available for download at www.cdow. raffles, games, and activities which brought points/indicators The Delaware-based completed in one year. The FFW accepts learning capabilities available today. The org/cemeteries. In addition to GPS grave joy to all who were involved. All proceeds awardees are: applications from nonprofit, tax-exempt, secure, cloud-based tool utilizes process navigation, each deceased has their own from the event were donated to the • Delaware Adolescent Program Inc. 501(c)(3) organizations for initiatives related memorial page where visitors can share Delaware Breast Cancer Coalition. data, lab measurements and papermaking to health, wellness and life skills that lead • Reach Riverside Development Corp. process knowledge to turn complex, memories, stories, photos and videos that to future economic self-sufficiency for girls Thompson Island Brewing Company in (REACH) multi-generational maternal multidimensional relationships into will build an interactive timeline of their and women in Delaware. No grants are Rehoboth Beach announced the recent and child health program a real-time, adaptive “soft sensor.” loved one’s life. awarded for individuals. Organizations that release of Little Friday Helles Lager, which • Rose Hill Community Center’s Women’s Carl M. Freeman Companies won three have received FFW grants for all of the last The Delaware on Tap mobile app has was inspired by the new restaurant’s Wellness Program Great American Living Awards (GALA) for three consecutive years (2017, 2018 and added four new craft breweries to their list. German-made brewhouse system. Before 2019) are not eligible. Apply online at delcf. • Delaware Coalition Against Domestic its signature community, Bayside, and one Each location offers a unique atmosphere the brewpub opened, brewmaster Jimmy org/grants. Only online applications will Violence’s Community Health Worker for its new community, Tidewater Landing. and special take on the brewmaster’s art. Valm and director of operations Matt Patton, be accepted and must be submitted by Collaborative Project The innovative Bayside beach community They bring the number of craft breweries, took a trip to Germany to visit BrauKon, won Best Innovative Land Plan, an award Jan. 31, 2020. wineries, cideries and meaderies included which made the gleaming equipment that’s • The Delaware Multicultural and in the app to 36. And now, planning an visible from the restaurant’s nearly floor- of merit for Video, and the most prominent To celebrate their 25th Anniversary Dogfish Civic Organization (DEMCO, Inc.) adventure using DE on Tap is even easier to-ceiling windows. Little Friday is a clean, award of the night for Community of the Head Craft Brewery is launching an online with the addition of geonotifications that crisp Bavarian-style pale lager made with • Hispanic American Association of Year. Tidewater Landing won for Best run club with both runners and beer lovers let you know about nearby restaurants, a touch of German Munich and Caramel Delaware’s Mamas felices hijos felices Clubhouse under 9,000 square feet. in mind. The Dogfish Head Run Club is attractions and other craft beverage spots. malts, Valm said. The base is a German (Happy Mothers, Happy Children) This is the second time in three years a virtual community for people from all The new breweries are: Autumn Arch Beer Pilsner malt, which adds a slight biscuit for the Bayside community to win over the world, that will be accessible via Bayhealth held its annual Go Pink! Project (Newark), Brick Works Long Neck note. The crisp malt character provides the the Community of the Year award. www.dogfish.com. It is free to join, and campaign for the 14th consecutive year (Millsboro), Crooked Hammock Brewery beer’s backbone. What’s with the name? members will have access to a myriad of to raise money and awareness for breast Kent County Tourism Corporation (dba (Middletown), Thompson Island Brewing In Germany, “Little Friday” is the nickname monthly training tips, workout regimens cancer. Most of the funds are generated Delaware’s Quaint Villages), the destination Company (Rehoboth Beach) In addition to for Thursday, much like Wednesday is and nutritionally-balanced recipes (even through the sale of specially designed Go marketing organization for Kent County helping you plan your visit, the DE on Tap “Hump Day” in the United States. “On beer pairings), curated by the program’s Pink! T-shirts. Proceeds are split between and its incorporated cities and towns, will app also provides tips on events, tours and Little Friday, Germans are looking forward ambassador and four-time Olympian long- Bayhealth and the Delaware Breast host the 17th Annual Mid-Atlantic Tourism transportation options, and even lets you to the weekend,” the brewmaster said. distance runner, Shalane Flanagan. For Cancer Coalition (DBBC) to provide breast Public Relations Alliance (MATPRA) Media keep track of the number of places you’ve “Our beer is so light and refreshing that it those local to coastal Delaware, the brewery screenings and education programs to the Marketplace September 21-23, 2020, at visited through a virtual pint glass that fills makes every day a ‘Little Friday.’” “It’s the will host monthly group runs. “It’s hard local community. This year’s campaign Dover Downs Hotel & Casino, bringing as you check in at each location. Visit 10 perfect marriage,” said Scott Kammerer, to believe Dogfish Head is now a quarter raised more than $28,000. together more than 50 invited and vetted stops, and you’ll get a free, commemorative president of SoDel Concepts, which owns century old. It’s harder still to believe I am journalists and more than 50 destination pint glass. Thompson Island Brewing Company. “We half a century old, so staying in shape is Sussex Technical High School’s chapter marketing organization members from are really excited about the beer that Jimmy becoming more and more important to of Multiplying Good recently wrapped up the Mid-Atlantic region. First State Chevrolet held a check is producing, and we look forward to every me,” said Sam Calagione, founder of a clothing drive that netted more than 250 presentation to the Delaware Breast Cancer new batch.” items for Sussex County residents in need. Construction has started on Dover’s newest Dogfish Head. Coalition (DBCC) in their showroom in DelawareBusinessTimes.com DELAWARE BUSINESS TIMES January 7, 2020 21

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PEOPLE ON THE MOVE IN MEMORIAM Lisa R. Hatfield from The George Washington University Elizabeth Pearce other parts of the country. received her bachelor’s degree in sociology has joined Connolly School of Law. Van Leeuwen of from George Mason University and her Gallagher as Of Nyemade Boiwu Hockessin passed Richard A. Rowe of Greenville passed master’s degree in human resource Counsel in its has been named away Dec. 25 away Dec. 18 at age 91. He was a fifth- management from American University. Government Law, at age 93. She generation DuPont employee, and his Her professional career spanned more Arbitration and executive director was a member academic research contributed to the than 35 years, during which she was a Mediation, and of Every Man of the National synthesis of high temperature polysiloxane life and career coach, executive search General Litigation Counts, which Society of Colonial lubricants and the dimethyl hydrazine fuel consultant, business owner, and human groups. Her was founded by Dames of America used in launching America's first satellite. resource leader. Mary served as trustee, practice will include alternative dispute Ajawavi Ajavon to in Delaware and the Junior League In the Pigments department of duPont in board vice president, and committee resolution, litigation and bankruptcy. Prior support single and of Wilmington, where she was a past Newport, he contributed to the production chair for the Children’s Beach House in to joining the firm, Lisa was the managing re-entry fathers in president; a former board member of the of Titanium and Columbium metal. He later Lewes since 2004 and was also a Stephen attorney for Stern & Eisenberg’s Delaware the community. Nyemade has also joined Wilmington Flower Market; as well as the transferred to the Legal department, where Minister and lay leader for Epworth United office, served as a state’s attorney the 2020 board for Empower & Educate Children's Bureau, and a longtime member he served as a patent agent for duPont Methodist Church in Rehoboth Beach, representing the State of Maryland, as its new program director. Empower of Lower Brandywine Presbyterian Church, then Atlas Chemical / ICI America until where she was instrumental in the and acted as an adjunct professor at and Educate is a non-profit run by founder where she once served as a deacon. She his retirement. funding and construction of the Wilmington University. Lisa is an American Chelsey Henderson that provides activities was a former member of Wilmington current house of worship. Arbitration Association trained mediator and programs for youth in Delaware. Bettina Lindsay Country Club and Greenville Country Club. and, for the past twelve years, Lisa has Jenney, a retired Brian Bentivoglio She ran a wedding consulting and party Clay Ludlum served as the Alderman for the City of breeder of has passed the planning business from her home until passed away Newark Alderman’s Court. Lisa earned thoroughbred Dec. 23 at age Uniform Certified the age of 82 when she retired. her J.D. (1997) from The University of racehorses, passed 51 after a long Public Accountant Tennessee College of Law; and B.A. Pauline Chenery away Dec. 22 at and courageous (CPA) Examination from the University of Delaware (1991). McPheeters of age 86, at her battle with cancer and is the newest Wilmington passed home in Greenville. attributed to 9/11. Stephanie Certified Public Bettina moved to Smiertka Riley away Dec. 25 at Clay moved to Accountant at age 92. Polly was New York City working for Time Inc. before Delaware in 2004 has joined Wheeler Wolfenden marrying Josiah Marvel Scott (Jay) and Connolly Gallagher a member of the following a successful financial advisory and Dwares, CPAs in Pike Creek. Junior League moving to Wilmington where they raised career in New York City. Service to the as an associate Bentivoglio joined the staff of WW&D their two daughters. After Jay died, Bettina in its commercial of Wilmington. United States and others was always a in 2019. He is a graduate of Widener She served as married Marshall Jenney and moved top priority for Clay. He served in the New and intellectual University with a bachelor’s degree in to Derry Meeting Farm in Cochranville, property litigation president of the American Field Service York Army National Guard and volunteered business administration specializing in Pennsylvania. Derry Meeting Farm bred practice. (AFS) chapter at Mount Pleasant High at various homeless shelters and soup accounting. Bentivoglio focuses his the influential sire Danzig, English and Her complex School, then as a regional director of the kitchens. On Sept. 11, 2001, Clay was living work in auditing and tax services. Irish champion Mrs. Penny, and millionaire commercial litigation experience extends same and was then the founding president and working in Stamford, Connecticut. of the chapter at Archmere Academy. Polly winner Yankee Affair. After Marshall died, When the towers fell, he immediately found to both plaintiffs and defendants in Mani Rodriguez, CPA has been promoted Bettina managed the farm, and bred the business disputes, consumer protection to Senior Accountant at Wheeler provided housing for many AFS students, a way to Manhattan via boat and went seminary interns, family and friends. Her talented racehorse Mrs. Lindsay (named straight to ground zero to help with triage. claims, and pharmaceutical and medical Wolfenden and Dwares CPAs in Pike Creek. children never knew who they might find after her mother), winner of top races device multi-district litigations. Riley Rodriguez joined the WW&D staff in 2017. living with them when they returned home. in France and Canada. is a member of the Delaware State Bar He is a graduate of Rowan University She also enjoyed taking AFS students on Association, American Bar Association with a Bachelor of Science in Accounting. Mary Pitts Helms of Rehoboth Beach family vacations so they could experience and Rodney Inn of Court. She graduated Rodriguez received his CPA in May 2019. passed away Dec. 23 at age 81. Mary

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JAN. 8 | 11:30 AM – 1:30 PM JAN. 22 | 11 AM – 2 PM Subscribe Today! Bioscience / Life Sciences = Growing e3 Emerging Employee Expo Need for R&D Space Finding good employees is getting more difficult, and Subscribe to Delaware Business Times in Print & Digital This event will cover information that came from an we need to find a way to keep the young talent we have Innovation Market Assessment that the Delaware in our colleges here in Delaware. What we have found for business news, data and upcoming events. Prosperity Partnership recently conducted to evaluate the is that the student population is not aware of who our projected needs and opportunities in the biologics, life local companies are, let alone what opportunities these sciences, and advance chemicals community. The panel businesses have to offer them. 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Learn more at circdelaware.org information sessions will also be held in conjunction • Premium Content on DelawareBusinessTimes.com with these Expos. Wilmington University Jan. 22, DuPont Country Club, Wilmington Wesley College Jan. 29, Delaware State University Feb. 5. More information can be found at cdcc.net JAN. 8 | 8 – 10 AM Wilmington University, Dover The publication is now a “must read” Coffee Coaching with the CDCC Join the Central Delaware Chamber for a small business JAN. 23 | 11:30 AM – 1:30 PM when in the past it was an “I’ll get to it.” event. You’ll connect with procurement offices and learn Build it Better. Build it Faster. Seminar: Lunch & Learn with Big Fish has how to navigate the bidding process, effectively build new restaurants Jim Donahue on the menu May 14, 2019 | Vol. 6 SMART Tax-Free Retirement • No. 10 | (not sell) for 90 seconds, make a new contract continue DelawareBusinessTimes.com | $2.00 3 Managing Partner, NuPOINT Marketing with your organization. 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Middletown Area Chamber of Commerce, At Big Box Buildings our mission iscost-effective, to provide customizablecost-effective, building solutionscustomizable for building solutions for Middletown most recognizable economists, in part because of cost-effective, customizable building» Pre-Fabricated solutionscustomers for throughout Framing customersthe Mid-Atlantic Systemsthroughout region. the Mid-Atlantic region. his consulting work on behalf of numerous clients, » Pre-Fabricated Framing Systems including prominent developers, bankers, brokerage customers throughout the Mid-Atlantic region. » Pre-Fabricated Framing Systems » Pre-Fabricated Framing» RoofAs an Systems Panel Authorized Systems BuilderAs andan Authorized Distributor» PRoofre-FabricatedAt Panel BuilderBig for BoxNucor Systems andBuildings Framing Distributor our Systems mission for Nucor is to provideJAN. 15 | 11:30 AM – 1 PM houses, energy suppliers and law firms. 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Systems throughout and building the Mid-Atlantic types. region.Seminar: Small Business Tax Reform economics of education and economic development. » Roof Panel Systems » WallBuilding Panel Components Systems and Rebar between several industries and building types. » WallBuilding Panel Components Systems and Rebar Lunch & Learn Chase Center on the Riverfront, Wilmington » Building Components and» BuildingAs anRebar Authorized Components Builder and and Rebar Distributor for Nucor » BuildingBuilding Components Systems, we andprovide Rebar affordable solutionsBlock Advisors, the event’s instructors, will explain » Wall Panel Systems between several industries and building types.recent tax law changes that impact business entities such as corporations, S-corporations, partnerships FEB. 4 | 2:30 – 3:30 PM and sole proprietors. » Building Components and Rebar DSBC 60 Second Networking DSBC Office, Newark in Georgetown Big Box Buildings | 405 E. Marsh Lane, Suite 1 Newport, DE 19804 At Big Box Buildings our mission is to provide Attendees will be split into two groups on separate sides of cost-effective,Big Box302-323-9300 Buildings customizable | 405BigExt. E.Box 13 Marsh Buildings| bigboxbuildings.com Lane, building Suite | 405 1 Newport, solutionsE. Marsh DELane, 19804for Suite 1 Newport, DE 19804JAN. 16 | 7:30 – 9:30 AM tables that are spaces apart for easier conversation. Each side will have 60 seconds to do their "elevator speech," Big Box Buildings | 405 E. Marsh Lane, Suite 1302-323-9300 Newport, DE Ext. 19804 13 | 302-323-9300bigboxbuildings.com Ext. 13 | bigboxbuildings.com customers throughout the Mid-Atlantic region. 2020 Economic Forecast Breakfast then the other side will do the same. After both sides have 302-323-9300 Ext. 13 | bigboxbuildings.com gone, one side will move down a spot and do the process Linda Parkowski, Executive Director of the Kent Economic As an Authorized Builder andBig Distributor Box Buildings for | 405 Nucor E. Marsh Lane, Suite 1 Newport, DE 19804 again until they have talked to 13 other people. We then Partnership; Jason Castellucio, of Nuveen; Edward C. 302-323-9300 Ext. 13 | bigboxbuildings.com break the groups up again two more times so that at the Building Systems, we provide affordable solutions Ratledge, Director, Center for Applied Demography & end of the event each person will have talked to 19 other At Big Box Buildings our missionBuild is itto Better provide. Build it Faster. Survey Research at UD; will provide insight into the business people. You won’t want to miss Delaware's between several industries and building types. economic forecast at the national, state and county levels premier business speed networking style event. cost-effective, customizable building »solutions Pre-Fabricated Framing Systemsfor to help members prepare and position their businesses » Roof Panel Systems for success in the coming year. More info at cdcc.net » Wall Panel Systems Georgetown Arena’s, Georgetown customers throughout the Mid-Atlantic» Building Components region. and Rebar Maple Dale Country Club, Dover interested in FEB. 6 | 1:30 – 5 PM As an Authorized Builder and DistributorAt Big Box Buildings for our Nucor mission is to provide JAN. 16 | 7:30 – 9:30 AM cost-effective, customizable digitalbuilding solutions for marketing Today & Tomorrow: Gene Editing customers throughout the Mid-Atlantic region. January 2020 BioBreakfast Symposium Building Systems, we provide affordableAs an Authorized solutions Builder and Distributor forsolutions? Nucor Building Systems, we provide affordable solutions BioBreakfast is DelawareBio’s bi-monthly morning Hear from leading experts on the science behind genome between several industries and buildingbetween several industriestypes. and building types.Contact Greg Beran opportunity to connect with the life-science industry and editing; challenges in the IP landscape; learn about what at [email protected] learn about hot topics. The event provides the opportunity is happening at NIST to set industry standards; hear about Big Box Buildings | 405 E. Marsh Lane, Suite 1 Newport, DE 19804 to network with more than 100 professionals from anticipated challenges from a public policy perspective, the region over breakfast and coffee and learn about and gain a high-level overview on product development 302-323-9300 Ext. 13 | bigboxbuildings.com groundbreaking research and news from key members strategies to ensure plans are scientifically sound and of the life sciences community. January’s meeting meet regulatory expectations and clinical objectives. Big Box Buildings | 405 E. Marsh Lane, Suite 1 Newport, DE 19804 will feature the CEO of DeNovix Inc., Fred Kielhorn. Maiken Scott, host of WHYY’s The Pulse, will be the 302-323-9300 Ext. 13 | bigboxbuildings.com More info at delawarebio.org. guest moderator. More info at delawarebio.org W. L. Gore & Associates, Newark Ammon Center at ChristianaCare, Newark

Big Box Buildings | 405 E. Marsh Lane, Suite 1 Newport, DE 19804 302-323-9300 Ext. 13 | bigboxbuildings.com DelawareBusinessTimes.com DELAWARE BUSINESS TIMES January 7, 2020 23

CALENDAR

FEB. 6 | 5:30 – 7:30 PM Join the Delaware Small Business Chamber for the third year of the Women's Networking Series of the DSBC, YOUR CHOICE: Conversations with Women Making RISE - Radiating Inspiring Supporting Educating! It is only Now, Pickup and Delivery for service a Difference $10 for members and a $35 fee to nonmembers with sponsorship and tabletop availabilities for members only. Blue Blaze Associates presents this inspirational event This event series is for Business Women only. Light hors d'oeuvres and cash bar will always be available. Speaker features a panel discussion with three influential women 16 2020 LINCOLN CORSAIR offering career highlights, life stories, and hard-earned and invited guests to be named shortly. available at similar wisdom. All proceeds are donated to local nonprofits. savings $ Panel participants include Claudia Peña Porretti, CEO, Location TBD in North Wilmington 365/mo Girl Scouts of the Chesapeake Bay; , STK # 7217 VIN # 99LUL01074 MSRP $37,635 Attorney General of Delaware; Lossie Freeman, Director Lease for $365/mth for 36 months / 10,500 miles per year with $4,995 down due at signing of Corporate Partnerships, Zip Code Wilmington. FEB. 19 | 9 – 10:30 AM Tax and tags not included. First month’s payment included. See dealer for details. Tickets at delart.org Seminar: Estate Planning for Young Families Delaware Art Museum, Wilmington If you think creating an Estate Plan is for the “top one percent” – think again. Everyone who owns a house, has 2019 LINCOLN NAUTILUS retirement savings, household goods and loved ones 15 FEB. 11 | 10 AM – 4 PM needs to have a plan to keep the business running if available at similar $ they are injured or sick and pass along the family wealth savings /mo 10th Annual DRA Fast Forward Conference quickly and cheaply when they die. You’ve worked hard 399 STK # 7015 VIN # 96KBL56879 MSRP $43,330 to make a good life for your family, learn how an estate The Delaware Restaurant Association invites you to Lease for $399/mth for 36 months / 10,500 miles per year with $4,335 down due at signing plan can protect you and those you love. You will get join them for a day full of valuable takeaways, industry Tax and tags not included. First month’s payment included. See dealer for details. takeaways from both personal and business aspects trends, and real-world creative workforce solutions of estate planning...we all need a plan. that only the DRA can provide. Sessions compiled with member-exclusive information, featuring innovative DSBC Office, Newark industry changes and forecasting including; Restaurant Industry HR Think Tank with Saul Ewing, 2020 Legislative 15 2020 LINCOLN AVIATOR Forecast, regulatory Training & Updates for the New available STARTING AT FEB. 19 – 20 at similar Decade, “A New Kitchen Culture” Addressing Mental savings Health in Hospitality, Employee Engagement: Retaining ChemTech Conference 2020 $ Talents & Driving Profits through Artificial Intelligence DESCA’s first annual conference that aims to bring 56,990 & the Latest Industry Technology Hacks and Criminal STK # 7049 VIN # XC8LGL01518 together the science and tech industries to discuss Justice: Training & Apprenticeship Programs. Tax and tags not included. See dealer for details. challenges, innovation, and opportunities for growth Christiana Hilton, Newark in the dynamic chemistry landscape. Learn about new OFFERS EXPIRE 1/20/20 tech and applications being used and developed today to achieve operational excellence, and join roundtable discussions hosted by experts. Register before Jan 1. FEB. 14 | 8 – 9 AM to save. desustainablechem.org State of the Guard Chase Center on the Riverfront, Wilmington Join the Delaware State Chamber of Commerce and the New Castle County Chamber of Commerce for a State of the Guard address. Hear information on the current MARCH 27 -28 missions, activities and operations from your Hometown Force of soldiers and airmen, whose mission is to protect 9th Annual Making a Difference Conference the lives and property of Delawareans and support the for Early Childhood Professionals nation during war. Breakfast included, more information Early childhood professionals throughout Delaware at dscc.com. and neighboring states will come together to expand Delaware National Guard Joint Force HQ, their knowledge base, learn about the latest practices and research, discover new resources, and make new New Castle connections. The conference also provides valuable networking opportunities and resource links to businesses like yours. You do make a difference FEB. 13 | 4 – 6 PM in the quality of our conference. Women on the R.I.S.E. Networking Series Del Tech Terry Campus, Dover CHAMBER LEADERSHIP BREAKFAST

Thursday, February 6, 2020 OFF THE CLOCK 7:30 am - 9:00 am

JAN. 9 | 6 – 8 PM Join the Middletown Area Chamber for a night that is University & Whist Club sure to make history sparkle. Get ready to break out your 805 N. Broom St. After Hours Networking at DuPont CC dancing shoes as they celebrate the MOT community and Wilmington, DE 19806 & DSBC 8th Birthday Party recognize their outstanding businesses. Black Tie optional. Join the Delaware Small Business Chamber for their Middletown Memorial Hall, Middletown John Riley is author of the recently released book, Delaware January Mixer and 8th Birthday Party. Great location with Eyewitness: Behind the Scenes in the First State. Part memoir plenty of free parking, awesome food, cash bar and the and part Delaware contemporary history, Riley features a best networking around! Bring lots of business cards FEB. 8 | 9:30 AM – NOON behind the scenes look at more than six decades of the for all your New Year connections. Free for members, people, places and events, in and around the First State. $25 for nonmembers. Chocolate 5K Run/Walk Brantwyn, Wilmington Del Tech hosts this event to raise funds for study abroad In 2016, John Riley retired after leading government relations for scholarships and other international education initiatives. By two global corporations. He played a key role in launching the engaging in the study abroad program and other international Delaware Prosperity Partnership, including serving as interim CEO. JAN. 14 | 5 – 7 PM education initiatives, students are given the opportunity to learn cross-cultural concepts that will enhance their success DSCC Members: $35 2020 Annual NCC Chamber Meeting in today’s global workplace. Post-race food and beverage Register at www.DSCC.com & Mixer (everything chocolate) will be provided. Future Members: $45 For more info: (302) 576-6576 or [email protected] Be one of the first businesses to say Happy New Year, Del Tech Terry Campus, Dover Breakfast will be served review 2019 and hear what exciting plans the Chamber has in store for 2020. You will not want to miss the beginning of what promises to be our best year yet! FEB. 12 | 6 – 8 PM Sponsors: Register today as this popular event fills up quickly. They look forward to starting the New Year with you. Art Fitness – Business Workout Event is for NCC Chamber members only. Lower your stress level for tax season with these basic NCC Chamber, Wilmington exercises to stay on track of the business side of art. This workout session will help you stretch your math muscles and cover routine practices for art accounting and tax JAN. 17 | 6:30 – 10:30 PM preparation in a fun, relaxed atmosphere. 48th Annual Gala – An Enchanted Evening The Delaware Contemporary, Wilmington 24 January 7, 2020 DELAWARE BUSINESS TIMES DelawareBusinessTimes.com YOUR VIEW Delaware Business Times reader commentary policies Letters to the Editor We welcome your comments and opinions on topics related to Delaware business and economic trends. Letters must be signed and include contact information for verification. Op Ed Columns We also welcome guest columns on topics of interest to our readers. Columns should be no longer than 500 words, and concern topics of interest to our readers. How to Reach Us [email protected] Delaware Business Times 3301 Lancaster Pike, Suite 5C Wilmington, Delaware 19805 Corrections Policy If you believe that we have made an error in a story we publish, please email us at [email protected]

EDITOR'S NOTEBOOK 5 predictions for the New Year... and one about us

It’s that time of least one print edition per week. Look University. Losing Wesley would leave and 20% of the names will be diˆerent. a lot of victims in its wake, including year. Publications for the paper to eliminate one day of 6. Delawareans will pay for good are re ecting on coverage – most likely Saturdays – as downtown Dover itself, and the school content. We moved to a paywall in the top stories of it tries to reduce expenses and push has some attractive programs that would August that asks readers to subscribe. ‚e both 2019 and more people toward its digital product. complement what prospective suitors argument against paywalls is that people the past decade, Between decreases in circulation and the already oˆer. won’t pay for news because they can get looking ahead, need to oˆer up expense cuts following 4. We see some real progress on and making the Gannett merger with GateHouse, it for free elsewhere. I’m not sure that’s the Ready in 6 initiative by June the case in Delaware. ‚e Delaware State predictions about something besides more senior staˆ 30. Everyone claims to embrace the PETER OSBORNE News recently introduced a paywall, what’s to come. reductions and a greater reliance on recommendations in KPMG’s report Editor and of course the News Journal has one. In our last issue, wire-service news will have to take place. and the governor says he’s going to Others rail against it and they’re probably we introduced Saturday publications are the weakest lead the charge on implementation to you to some People to Watch in 2020 and paper of the week ad-wise and content- ensure progress is nally made. ‚ere’s right if all people feel they need is a honestly felt that we could have (maybe wise and the ones many papers have no question there needs to be a trickle- quick summary of press releases. should have) proled a lot more. Here a cut rst, but it wouldn’t surprise me to down eˆect with local government. ‚e But we’ve seen a nice increase in paid few things I expect to see over the course see the News Journal go even deeper or governor needs to clearly communicate subscriptions over the last ve months of the year – and in a few cases before cars cut back on some of their community this is a major priority to his cabinet without the often-predicted substantive start lining up on their way to the beach. publications, which already share a and, more important, they need to lot of stories with each other. decreases in pageviews, sessions, and 1. More local nonprots consolidate in communicate clearly – with measurable pages per session. It’s all about telling 2020. ‚e creation of the Wilmington But while I’m not going to predict this, goals and timelines – that their stories about people our readers know Alliance from the Wilmington I do believe one or more local brands or subordinates need to step up and support and providing context that helps them Renaissance Corp. and the Wilmington foundations will decide they want to take change. But business also needs to stop grow their business or be more eˆective. Leaders Alliance has created a blueprint the paper away from vulture funds and complaining about the challenges and We need to continue earning the trust for other organizations with similar buy it as a community trust – much like bring their project management skills of our readers. We still have way too purposes (or slightly diˆerent purposes Paul Huntsman did with the Salt Lake to the table. A rst-quarter summit that could be aligned) to come together. City Tribune – and move it away from a with top leaders would be a good start, many people who visit us once or twice By all accounts, this new Wilmington news-gathering strategy built on clickbait. as would identifying low-hanging fruit every 30 days, but we are committed Alliance has had an immediate impact As a former business reporter there, I’d love and xing them to get the momentum to generating stories that engage and with a strong leader and a clear set of to see someone restore a sense of aˆection started. encourage you to share with your friends and coworkers. We are committed to goals. I’ve talked to a number of people for the community and a commitment to 5. Delaware adds ve companies to its being pro-business, pro-transparency and over the past few months who agree holding institutions accountable without list of 25 Largest Employers. We had a pro-accountability, sort of the Delaware- that foundations would like to see defaulting to the nasty tone many of brainstorming session this week for our more consolidations like this, and many its articles seem to have. annual Innovation Delaware supplement only equivalent of Inc. magazine or Fast organizations agree that state funding is 3. Wesley College nds a dance partner and it was clear that the leaders in the Company. You’re not going to pay for not keeping pace with costs; it’s getting from inside the First State. But I room are excited about the growth content unless it’s worthwhile, and we more di‹cult to attract and retain don’t think it will be the University potential of many of the companies we hope you understand that it costs money committed staˆ members; and a dip in of Delaware. I won’t be surprised cover. As we work on the Book of Lists, to produce good journalism and support the economy could make it even more if the buyer/partner comes from it looks like the cutoˆ will be somewhere our eˆorts for what is really a minimal di‹cult to attract individual donations. Delaware State University, Goldey- around 1,300 Delaware employees. I’ll bet cost. So my prediction is we’re going to 2. e News Journal eliminates at Beacom College, or even Wilmington we’ll see a much higher cutoˆ next year double our paid circulation in 2020. DelawareBusinessTimes.com DELAWARE BUSINESS TIMES January 7, 2020 25

VIEWPOINTS What's keeping Delaware business leaders awake heading into 2020?

Over the holidays, we asked a number construction, and tons of new restaurants. all of us have witnessed the tremendous markets, along with signi cant growth of Delaware business leaders, inuencers, What does success look like for you growth of the U.S. economy. ‡ere’s an in our existing markets. and our e-newsletter subscribers to tell in 2020? Sel shly, business success for old adage that “what goes up at some What will be the biggest barrier for us what’s keeping them awake at night; me in 2020 is leasing our listing at the point comes down or corrects itself.” you in 2020? Finding excellent business what business success looks like for them Wilmington Plaza (302 W. 11th St.). 2020 may be the year we see this. development people for new markets. in 2020; and what will be the biggest ‡ere are currently 955 cubicles ready barrier to success for them in 2020. to be used. Wouldn’t it be great to have ERIC KMIEC BRIDGET PAVERD Here are a few of their answers (others 955 new people in the city? Founder and Director, Gene Editing Senior Partner, GillespieHall are included in the industry overview What will be the biggest barrier for Institute at ChristianaCare Hockessin pieces elsewhere in the publication). you in 2020? Time management. Need Middletown What keeps you awake at night? to focus on big hairy audacious goals Pipeline – bringing in new clients ED CAPODANNO rather than getting mired in petty issues. What keeps you awake at night? President, Associated Builders Competition in gene editing from and growing current accounts. and Contractors Delaware SHARON KELLY HAKE UPENN and PENN Health. What does success look like for you in New Castle President and CEO, Great Dames Inc. What does success look like for you in 2020? A four-day week, using current Wilmington 2020? Growth to 30 people. We started headcount and increasing revenue by 15%. What keeps you awake at night? with four and we’re currently at 22. What will be the biggest barrier for Over-regulation of businesses in What keeps you awake at night? What will be the biggest barrier for you in 2020? Improving productivity Delaware that disincentivizes businesses Keeping it fresh, relevant, di€erentiated you in 2020? Adequate lab space and balancing the lifestyle needs and entrepreneurs from ourishing. and valued by our customers. Finding for expansion. of our employees. Rising health costs associated with the creative ways to increase our capacity to A€ordable Care Act and no e€ort to deliver better programs to more people. BRANDI GREGGE HUGH TAMASSIA amend or change this to help business What does success look like for you Founder and Medical Director, Chief Technology Officer, Acorns has been discouraging and frustrating. in 2020? We’re successful if we engage Mint & Needle Wilmington more women in meaningful, high-impact Middletown What does success look like for you in What keeps you awake at night? 2020? Increased opportunities for our experiences, in more communities throughout the region, while keeping What keeps you awake at night? Coming up with new ways for customers members to grow their business without Learning the market and what my to save money and better protect the undue regulations or interference from our current customers happy. What will be the biggest barrier for you customer needs are. Being in the rst savings they already have. Nothing has government. year of business, I am learning my changed with what we spend most of What will be the biggest barrier for in 2020? Creating the capacity to deliver more with stretched resources so we customers’ needs. our time thinking about. you in 2020? No movement toward What does success look like for you What does success look like for you in xing the land-use issues that slow can keep our programs accessible to the women who need them. in 2020? Increased brand awareness 2020? We’ll deliver several interesting down development in the county and and word-of-mouth referrals. I want and di€erentiated products in 2020. state that hinders the ability to attract KENNETH S. BOCK my business to be a place where my What will be the biggest barrier for you in new businesses to our state that would CEO, CHEER Inc. customers feel the need to tell their 2020? Keeping our customers focused on increase construction opportunities Georgetown friends and family about their experience. the long term despite any challenges they for our members. What will be the biggest barrier for encounter in the short term is a barrier What keeps you awake at night? you in 2020? Competing against larger we will focus even more on in 2020. SHEILA BRAVO Increasing regulatory requirements President and CEO, Delaware businesses who have more funding coupled with pressures to reduce unit for marketing e€orts. SCOTT KAMMERER Association for Nonprofit cost for services [to senior citizens]. President, SoDel Concepts Advancement (DANA) What does success look like for you HELEN STIMSON Rehoboth Beach Wilmington in 2020? Continuing to expand and President and CEO, Delaware diversify service o€erings in response to BioScience Association What keeps you awake at night? Sleep What keeps you awake at night? ‡e a growing and aging service population. Wilmington is important, so if there is anything that DANA team is strong and yet small, so What will be the biggest barrier for you keeps you awake at night, you just have one open position can put a lot of pressure in 2020? Being able to have adequate What keeps you awake at night? Not to be disciplined enough to let it go. on the remaining team members to carry direct service provider sta€ resources. keeping me up at night, but my biggest In order to be an e€ective leader, you through. We experienced that in 2019 Limited service pay rates results in pet peeve is that we have too many need to be well rested. and hope to keep a fully sta€ed team. recruitment and retention challenges. groups working on the same problems. What does success look like for you in What does success look like for you in My wish for 2020 would be for greater 2020? 2020 will be a year of reection 2020? Meeting our targeted outcomes BILL TOPKIS collaboration in the community. and planning, using our recent growth and securing the identi ed resources President and Board Chair, Delaware What does success look like for you in and success to propel us forward. to achieve those targets. Founders Initiative (DFI) 2020? Business success for us is all about Ensuring our current standards and What will be the biggest barrier for Wilmington the success of members. We would love procedures are in place and working you in 2020? Not securing the resource to see some more startups get funding, e€ectively so we can start looking What keeps you awake at night? requirements needed. ‡is includes member business growth, and we are at growth opportunities. ‡e opportunity to nd funding for nancial support, but also partnerships working hard to make sure a European the entrepreneurs who successfully in service delivery and advocacy. consortium of startup businesses WILLIAM A. SULLIVAN complete our process. It is also diœcult makes their home in Delaware. Adjunct Faculty, Courtyard Newark UD WILLS ELLIMAN in Delaware to nd funding for DFI What will be the biggest barrier for Newark operations. Senior Managing Director, you in 2020? Time and sta€ resources. Newmark Knight Frank What does success look like for you What keeps you awake at night? More Wilmington in 2020? DFI was founded in 2016 … ERNEST J. DIANASTASIS hotels, same or less demand. and in 2020 we feel the Initiative will CEO, The Precisionists Inc. What does success look like for you What keeps you awake at night? nally start to see “blue sky” due to the Wilmington in 2020? Hold our own on guest-room Perception versus reality in Wilmington. networking that has been done and the occupancy as supply increases and drive Some feel that isolated crimes a€ect the successful entrepreneurs who spread the What keeps you awake at night? How share and guest-room rates to o€set whole city. ‡e reality is those crimes word how DFI has made a di€erence to scale a fast-growing business without operating cost increases. are in bad areas and not in the Central helping them to achieve their goals. compromising quality of service. What will be the biggest barrier for you Business District where we see a vibrant What will be the biggest barrier for you What does success look like for you in 2020? More supply makes it harder to business community, new residential in 2020? As a retired nancial adviser, in 2020? Entering two to three new gain share and higher guest room rates. 26 January 7, 2020 DELAWARE BUSINESS TIMES DelawareBusinessTimes.com

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BOOK REVIEW Bobby Byrd, John Riley peel back the curtain Two memoirs give unflinching look at state government and public policy

BY ROGER MORRIS Contributing Writer

e irony was not lost on Robert Lee Byrd. e second-term Democratic legislator from blue-collar, labor-union-strong Elsmere, who also served as party whip in the Delaware General Assembly, was still smarting after he lost his seat in the 1978 primary when he was approached by DuPont general counsel Chuck Welch to be a lobbyist for the staunchly conservative Delaware State Chamber of Commerce. Which surprised the youthful Byrd, because he had just adroitly managed to sidetrack a right- to-work bill in Dover that business had been salivating to get passed. But Welch how to tell them. resulted in progress.” agree with one evaluation by Republican knew there had Byrd’s book Byrd has a somewhat di erent Riley. Riley writes, “Many leaders I have been a decision is one of two perspective of his career as lobbyist, observed fall prey to the sound of their made to revamp Delaware one that recognizes the warts as well own voice and fail to listen. ey also the Chamber memoirs recently as the beauty marks of the profession. too quickly reward those who and name as new published. e After unwillingly leaving the General agree with them and isolate or even head Bill Wyer, other is by John Assembly and after a stint in the eliminate those who disagree.” who had been Riley, a lifelong Chamber, he became an independent Another major di erence between chief of sta Robert Lee Byrd Republican, but lobbyist both as a partner (most notably the two books – and the two men – is for Republican John Riley one who rose with ex-DuPonter Bill Wood) and that although they often occupied the Rep. Tom Evans. from the same as an independent agent. Along the same turf, Byrd was usually behind the “ ey made the decision earlier in the hardscrabble existence as Byrd did. In way, he represented such high-pro™ le headlines while Riley was often in the fall, but they had some concerns, because his book, “Delaware Eyewitness” (John clients as the Smokeless Tobacco headlines, whether it was for his gol™ ng Wyer was a conservative Republican,” Riley), Riley tells in detail about how he Council, Anheuser-Busch, PSEG accomplishments or his very high-pro™ le Byrd writes in his new memoir, “Byrd got to where he did by going through Nuclear, Norfolk Southern, John libel suit against e News Journal’s of Legislative Hall” (Regent Press). the same forest where Byrd dwelled Rollins’ enterprises, 3M (but not “And he and Joe Biden were not on Ralph Moyed. but by taking a di erent path through Riley’s Xerox) and casino gambling. rough the years between the 1960s good terms, In fact, they hated each it – competitive golfer from high school, Part of the charm of Byrd’s stories is and today, Riley and Byrd managed to other. ey decided they needed a a brief stateside Army stint during the that he paints a ˜ aws-and-all picture, stay true to their respective party roots, Democrat to balance it out” – and Vietnam war, salesman for Xerox, brie˜ y but one that might make the reader but yet were able to succeed by being someone who had Legislative Hall-way a county politician, a headhunter, state nostalgic for the days when politicians able to work with the opposition, even creds with the more-liberal lawmakers. economic development ™ gure, occasional and their interests traded favors with being friends with them. After reading Even though it may have made sense, lobbyist, ™ ght manager for Henry their opponents so that both got Riley’s memoir, you would want to play some Chamber board members reacted Milligan and PR and government a airs something out of the deal. a round of golf with him, assuming you to hiring Byrd as would the family dog head for Hercules-cum-Ashland during “I have been going to conferences since in being told to play nice with the cuddly the sturm und drang that played out 1975 or 1976,” Byrd writes (with the were allowed into the club in the ™ rst new housecat – it went against their during and after the 2008 takeover. assistance of journalist Celia Cohen), place and if Riley would give you enough nature to accept someone liberal and who Riley has a much more buttoned-up, “so I know what I am talking about strokes. After reading Byrdie’s bio, you a few weeks earlier had been the enemy. pro-business, anti-regulation evaluation when I say what they really are, and the would want to go with him to the nearest But one of Byrd’s defenders closed the of lobbying than does Byrd. “Besieged legislators are going to be mad when bar, assuming that the bar was pouring argument for hiring him. “You all know with hundreds of requests regarding I say it. e conferences are summer the really good stu and that you would Dover,” he told his business colleagues. complex issues, congressional and senate vacations for legislators. Sure, they learn be willing to pick up the tab. “We don’t need a Boy Scout down oŸ ces are sta ed by young aides with things, but come on. So why do I go ere is one surprising note in each there to represent us.” limited knowledge of the issues they to them as a lobbyist? It is part of the volume. Although both Byrd and Riley We all know that lobbying exists, and work on and little real-world experience. whole thing of being a lobbyist. You surely crossed paths and know a lot of the most concede it is a necessary, if often ey simply would not be able to do help the legislators have a good time.” same people, and although many of their deplored, part of governing. Yet the world their jobs without the help of lobbyists And: “I lobbied for alcohol. I lobbied stories overlap, the two books illustrate in which lobbyists and their handlers and the organizations behind them,” for tobacco. I don’t think anybody would that there are still di erent worlds operate is one that most citizens know Riley writes. On the other hand, meeting be surprised that I lobbied for gambling, within the same world, even within little about, a world that has its juicy with regulators, who had experienced too. Vice has been very, very good for a state as small as Delaware. stories, and Byrd – “Byrdie” to his specialists and lawyers, left Riley with the my career.” Neither man bothers to mention the friends and enemies alike – knows opinion that those get-togethers “rarely But perhaps Democrat Byrd would other in their tell-all biographies. 28 January 7, 2020 DELAWARE BUSINESS TIMES DelawareBusinessTimes.com

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