Your questions answered your Mac is a miscreant, your iPod unruly and your accessories plain out of order, If allow our resident Apple Mac drill sergeant Rob Buckley to whip them back into shape

Not so super any more Still having problems? Try setting up I've bought myself a 20GB ipod, another user account in the Accounts and notice that there are some Preference pane. Now log into it and see if you new menu items available. I'm can use any discs. If you can, something's trying to get my head around the obviously screwy with your existing account 'On-The-Go' playlist option. As instructed by and you might have to do same sleuthing to the iPod, I hold down the centre button when find out exactly what's gone wrong. But at playing a song in an attempt to add it to the least you'll be able to use your discs a bit. On-The-Go playlist, but nothing seems to If that doesn't work (and we will get this happen. What am I doing wrong? working), resetting your N VRAM might do the Kevin Margoyles job. Restart your Mac, but hold down the Email Command, option, 0 and F keys simultaneously during startup. At the prompt, it's always tempting to blame software type the following commands one by one, when a problem craps up, particularly if pressing the Return key after each (your update in the address book in Mac. It only you've just done an update, but often it system will automatically restart after seems to have space for 'home', 'work', - can be something unrelated that's secretly at pressing Return the last time): 'reset-n vram'; 'mobile' no others. Is there something I fault. It might well be coincidence that 'set-defaults 'reset-all'. could do so I have all the phone numbers you've had this problem occur at the some Still not working? Well, we're not out of in my Apple address book in my Mac time as you upgraded 05 X. So before ideas just yet. Go to 'System 'Library' and address book? running you through possible software issues, delete 'Extensions. kextcache' and Timothy John Kaye we'd recommend getting a DVD cleaner disc 'Extensions. mkext Now restart. out and giving your SuperDrive a thorough Keep your fingers crossed, because if none Afraid not, Timothy. If you wont your clean. Yes, it may be something that simple of that works, we'd advise contacting fields to sync with Mac, they have to and silly that's at fault. Odds on it's not Applecare. A number of drives, both combo have the same names as .Mac fields. though, but you'll thank us if it is. and super, have been manifesting the same Remember, the .Mac address book isn't First on the list after a drive polishing: problems and have had to be replaced. We intended to be identical and have the exact check that you have the latest firmware for hope you're not that unlucky. same capabilities or fields as the OS X your SuperDrive. it's available from address book, any more than you'd expect a www. apple. com/support/downloads/super Attaching labels mobile phone's directory to be identical to drivefirm wareupdate.htrnI. if that doesn't in Address Book, you have the Address Book. help, go into your Preferences folder in your ability to customise phone Of course, it would be nice, given Apple Library folder and trash the following files (if numbers (eg 'Kerry's mobile 2' came up with both, but it's only something -- they're there): 'cam. apple. finder.plists etc), but these don't seem to that Apple con make came true. 'cam. apple. cdhub.plists 'cam. apple. digihub.plists 'com.apple. sidebarlists.plists A tale of two routers 'com.apple. dvd.plist Now log out and then I have an Airport Express and a 0- log back in again. Link DSL 300T modem, but can't get a wireless connection. I've got the modem to connect, but the Airport Express just says 'Connecting to PPPoE'. Neil McKie

PPPoE is a way of obtaining an Internet Joining the highway connection, so don't you definitely Open Lip Airport Admin Utility from wont your AirPort Express trying that. ou UtilitieA folder, authenticate to Let the modem do the work; let AirPort the Aeoort Express and switch to the create the network. 'IrUecnc;' tab

mode to it Dock-tastic to think that these two problems are notice of changes you might have will revert to its 5.3.1 Since the latest Tiger update, I've somehow related. These are such niggly and backup. WebObjects This installer updates the noticed a of anomalies. little troubles, but me crazy! How to fix it? Well, first we'd recommend couple they're driving Application Server Disk Permissions' and When I put in a DVD, DVD Player Please help! running Utility's 'Repair components in Mac OS X there's Server 10.4 to WebObjects doesn't launch. It's the same with Terry Smelker 'Verify Disk' commands to check 5.3.1. Probably of interest - odd with disk: to - music CDs iTunes won't come nothing happening your get to roughly five people up - file is on accident to that's how widely it is immediately. I looked at the System Prefs, it does sound like a related problem: one corrupt preference is used now, under CDs and DVDs, and noticed that all the corrupt preferences. if your Mac can't get two might suggest something bad At the least, make sure Airport Extreme Driver are set to 'Ignore'. I changed them read your CD and DVD preferences happening. very you settings 2005-001 behaviour, also have a of files. Then you Update back to their normal settings ('Start up correctly, it will go to its default backup your Resolves Airport Preferences folder in ijurtes' etc) and closed down the System which is to do nothing. if you try to change con go into your your compatibility issues with certain third-party wireless Prefs but if I back to the CDs and while they're corrupt, library folder and trash the following files: pane, go your preferences cards and access points for so DVDs pane, they're all set to 'Ignore' again. they'll still be corrupt after the rewrite, 'com.apple. dock.plist OS X 10.3.3 through 10.3.9. and Not oven half a meg, but What your Mac will revert back to the default 'cam. apple. dock.plist. backup' gives? some issues reported. I've also noticed that if I delete an again. Ditto with your Dock preferences. If 'cam. apple. digihub.plist can download a of 2005-001 icon from the Dock then restart they get corrupted but not so badly that they Alternatively, you copy Airport update application much the same as I can't be read, the Dock won't take Preferential Treatment (free, homepage. Pretty my Mac, the deleted icon comes back. tend any the Airport Extreme Driver which mac.com/jonn8/us/html/pf.html), Update, except this is for 05 issues can scan all your preference files for X 10.4.3 only. Again, reported so hold off if and other corruption identify potential you're not experiencing problem-causers. any difficulties. trashed the files, once you've offending Mac OS X Server 10.4.3 for you'll have to log out and back in again Much the some as regular - of their 05 0 10.4.3 same bugs, your Mac to become fully aware - same improvements but disappearance. You'll also have to reset your with some server-specific Includes the preferences and change the icons in your changes. ability to add podcasts to Dock because Mac will now be using your flog server entries. completely clean new preference files. But that should dispel your niggling problems.

Images on When I use Safari to open a PayPal home I can't see the link ' page, images. All I get are question marks. When I first used Safari, I could see everything. Then one day, they were gone! Ryan Style

iChat AV has no prejudices, and should Xsan 1.2 to chat to allow you quite happily your Bug fines and reliability to PC-owning pals. However, you need improvements for Apple's area network make sure that have the latest version storage you technology. You won't of iChot AV downloaded (version 2.1) if you have one of these unless you're rich or need to store stupendous amounts of data.

G5 System Firmware Update 'Improves the reliability' (ie steps the crashing) of G5s, especially after they have been inactive for two hours. Only for the 1.8GHz, single- processor Power Mac G5 (Late 2004) computer.

Java 2 SE 5.0 Release 3 For those on theJava cutting edge, this supplements but doesn't replace thelava 1.4 installation in Tiger. Big and beta, so only install if you need it,

02 be using Safari (www.getfirefox, corn), Can you tell me if there is a to see if you have better luck problem with using Safari the 02 with that. site? I can enter my passwords However, we think your "- and username in the appropriate problem might be solved by boxes but nothing happens. I can find no updating to OS X 10.4.3. This mention of this anywhere else. The helpline includes an update to Safari at 02 says it might be a Mac problem and that improves a whale lot of nothing to do with them. Does Safari have things and makes it the first problems accessing secure sites? browser to pass the 'Acid2' - Andy Volans compatibility test a real- world test designed to see Browser incompatibilities ore thorns in how well a browser displays the sides of both Web and browser various site designs, including developers. Getting everything to work those that have been for all people is almost impossible at times. incorrectly put together. Safari has been known to have problems Certainly, when we tried with all kinds of sites (as have most other the 02 website we were able browsers), and certainly it had problems to enter user IDs and with the 02 site in the post. The usual passwords and then try to log in. True, that's a whole lot better than not getting workaround is to try another browser, such not having on 02 account, we got anywhere at all. as (tinyurl.com/n50x), messages along the lines of 'You're just So our advice is to try upgrading to 10.4.3, (www.cominobrowser.org,) or making stuff up now, aren't you?', but and if that doesn't work try another browser.

want to chat to other people using AOL preferences, and you con also make sure Go Tiger team Instant Messenger. that your microphone is enabled. To chat to I own a Samsung VP-D70 digital You'll also need to make sure that your o PC mate, click on the camcorder icon next ,.L camcorder and a PowerMac G4. I motes have downloaded the latest version to their name in the 'Buddy List' window have iLife '04 installed and was of AIM (which is version 5.5) for their PCs. and they should receive an invitation to looking forward to capturing and Some older versions of AOL Instant join you in a video chat. As soon as your editing the many hours of home video I have Messenger will refuse to work. Your friends friends get their video set-ups working, But my Mac refuses to see my camera! will also need to be running Windows XP on point your own camera at your monitor to It's not the FireWire interface on the G4, as their machines and have the latest drivers show them the attractively designed my wife's iPod works fine. Neither is it the for their web cams installed. resizable iChat interface. It should make camera, because I've used it successfully on The odds are that your communication them green with envy. both my father-in-law's early PowerBook G4 problems con be made to disappear just by addressing one of these issues. There's some stuff you need to do at your end as well. Check that your own camera is set up correctly by pressing on the camera icon next to your name in the iChat window. This will enable you to check that nothing has gone awry in your video

Video killed the browser I would prefer to be able to run video in We would not recommend selecting however, for two reasons: I'm having a problem viewing Safari itself. this option the video content on the BBC's jinn Ormiston Firstly, not all of the content on the in WMP format - news website. When I try to Beeb's site is available look neither the standard WMP at a news report video, a What this error message actually and secondly, alternative drop-down menu appears with the means is that you have chosen browser plug-in nor the is warning 'MIME application/x-mplayer2 the Windows Media Player option Flip4Mac's (www.flip4moc.com) really WMP content plug-in is missing'. on the BBC website but don't hove very good at showing advise to I know I could download Real Player, Windows Media Player, installed (go to in Safari. Instead, we'd you get which is available from the BBC's site, but http://tinyurl.com/ipsy for a copy). hold of Real Player for the BBC Website.

and his Power Mac G4. It doesn't appear to With a bit of application 8, and a be iMovie-related either, as my father-in- I've installed FileMaker Pro law has iMovie 3 installed. The only new Applications folder has been in user account, where significant difference between our machines created my the FileMaker software resides. is that I'm still using Panther while my Why it been installed with all other father-in-law has upgraded to Tiger. Do you hasn't my apps? have any suggestions? Gary J. Hargraves Richard Lees For most things, OS X has a user folder, and a folder. Since people use iPhoto and iMovie to on all-users folder system access the content an their camcorders So there's ~/Library, /Library and /System and and digital cameras, it's easy to think /Library; ~/Library/Fonts, /Library/Fonts A user can those applications have that capability built /System/Library/Fonts, etc. change and it'll affect in. But like printing, the ability to access a anything in their directory only peripheral comes from whatever drivers have them; an administrator can change anything been installed into OS X itself. not in the /System folder and it'll apply to all itself. That's one of the reasons why OS X is so on IT users; Apple can change the system Banking in an much more stable than OS 9: programs can I can't find Internet Explorer. HSBC Non-admin users con install apps folder in their home no longer access hardware directly, as they tech support insists it's preinstalled, Applications directory, did with 05 9, which caused all sorts of but a search of both the hard drive and it will acquire the Applications folder To make FileMaker available to all, failures and instability. Instead, they have to and Apple Help showed nothing. logo. log ask OS X to access the hardware for them. Peter Mann in as on admin user and install it again. iMovie and iPhoto don't install drivers of their own, but rely on OS X's own drivers, which is HSBC is a little behind the times. Far one Safari works fine with the HSBC why the Image Capture program in your thing, Applications folder, for example, can access site (we've just tried it). Secondly, while exactly the same cameras as iPhoto con. IE used to be installed by default on all Macs, So, in fact, you've answered your own once Apple developed Safari, IE was given a question. The drivers necessary to use the firm shove out the door. If you have a new Samsung VP-D70 come with Tiger but Mac, you won't find /F on it. aren't available in Panther. You'll have to But don't worry. If you don't like Safari or upgrade to use your camcorder with iMovie, find it doesn't work with some sites, you can - but Tiger's pretty great so it will be worth still download IE from the site, of the investment. course. Check out http://tinyurl.com/n5Ox.