Chamber Chatter Is Published Every Thursday

Chamber

CHATTER 5.7.20 6 West Strawberry Avenue, Mechanicsburg, PA 17055 (717) 796-0811 www.mechanicsburgchamber.org

In This Issue: CHAMBER EVENTS

Patient First Launches Telehealth Visits + New COVID-19 Testing Site in Harrisburg...... 2 All in-person Chamber events are on-hold until further notice. PCN Adapts to Continue Bringing Stay tuned for upcoming virtual offerings! Pennsylvanians Vital Information and Entertainment...... 15

News, Events & more! Wednesday, May 13 - Business Women’s Luncheon - Virtual Edition Join us to catch up and see some familiar faces, and perhaps some new ones, too! (Lunch not provided.) Upon registering, Zoom login credentials will be provided. 11:30am-12:30pm. NEW RESOURCE PAGE!

We have a COVID-19 Resource Guide page Business Women’s Forum has been postponed. on our Chamber website. New date TBD.

All new information and updates

will be posted on this page For a full calendar of chamber and member events, as we receive it. visit www.mechanicsburgchamber.org/events

Thank You For Renewing Your Membership!

AIA Alera Group Law Office of Debra R. Mehaffie, LLC Business Men’s League Little Theatre of Mechanicsburg Hampden Greene Mechanicsburg Area School District Keystone Smokehouse & BBQ Co. u Financial Group – Deb Pajak Patient First Launches Telehealth Visits + New COVID-19 Testing Site in Harrisburg

Patient First has launched its new Telehealth service, making it even more convenient to visit a Patient First physician. Patients in Pennsylvania can now access a Patient First physician through their smart phone, tablet, or computer.

Patient First’s Telehealth service is available Monday through Friday, from 8 am to 5 pm. Patient First Medical Centers remain open from 8 am to 10 pm, 365 days a year, for walk-in care of illness and injury.

To be eligible for a Telehealth visit, you must be in Pennsylvania and have been treated at any Patient First in Pennsylvania within the last 5 years. Currently, Telehealth is available only to patients who are 18 years old or older. Patient First plans to expand access to younger patients, in the near future.

Common conditions that are appropriate for Telehealth include:

* Headache * Nasal Congestion * Stuffy Nose * SoreThroat * Cough * Chest Congestion * Fever * Ear Pain * Body Aches * Urinary Issues * Rashes * Itching * Skin Infection * Back Pain * Neck Pain * Other Body Pain * Achy Joints * Vomiting * Diarrhea * Stomach Cramps * Food Poisoning * Prescription Refills, when appropriate and originally prescribed at Patient First. (Opioids may not be prescribed during Telehealth visits.)

To begin a Telehealth visit, patients call (866) 990-2533 where they will speak with a Patient Service Representative. Once the patient’s eligibility for Telehealth is determined, the patient is registered and connected with a Patient First physician. The physician will review the patient’s medical history, including allergies and medications being taken. He or she will conduct a virtual exam, and provide diagnosis and treatment recommendations.

If drugs are prescribed, the prescription will be electronically transmitted to the patient’s pharmacy.

For insured patients, Patient First will file the Telehealth visit to insurance for payment. For those without insurance, or with insurance with which Patient First does not participate, the cost of a routine visit is $75. Follow-up visits are $35.

Telehealth is not available for work injury visits, or other employer services at this time. These services are available at Patient First centers on a walk-in basis.

Additional information is available on Patient First’s website.

Also, Patient First is offering drive-up COVID-19 testing at its locations along Jonestown Road in Harrisburg, Papermill Road in Wyomissing, on East Germantown Pike in East Norriton, and on Schoenersville Road in Bethlehem. Testing is by appointment only. Appointments are made by calling a designated testing center. For more information, visit www.patientfirst.com/covid-19-testing. “Shop Mechanicsburg” promotion with &

A message from Brock Kerchner of iHeartMedia Harrisburg:

I am born, raised, and active in the Mechanicsburg community and want to help the Mechanicsburg business community get back on its feet when the “Stay At Home” orders end.

I want to promote shopping at local Mechanicsburg businesses and have created a low cost, high frequency program to do that on News Radio WHP 580, Country Bob 94.9 and WRVV The River 97.3.

We will broadcast :15 commercials on all 3 stations promoting shopping at local Mechanicsburg businesses. In the commercial, we will rotate the names of 3 different businesses to make sure everyone who gets involved gets direct mentions on the air, as well as the general promotion of shopping local Mechanicsburg. We will be using M-Su 5am-10pm inventory on WHP, WRBT, and WRVV stations. iHeart Media will also be running this in open inventory as a FREE bonus to be a true community partner. This will run for 4 weeks after the “Stay At Home” order has been lifted and businesses are open again.

Here is a :15 example using 3 random businesses: Your hometown of Mechanicsburg says…..Welcome back. The shops and places you know and love are open for business like: Civil War and More, Clay’s Service Center, and Diener’s Restaurant. Support your hometown, shop Mechanicsburg! Sponsored by the Mechanicsburg Chamber of Commerce.

Investment: $250 per business that would want directly mentioned

Optional extra direct promotion if you invest: Give us 5 -$25 giftcards for your business. We will give them away on a morning show providing a $2,000 value in free air time.

Any questions, concerns, or other ideas contact: Brock Kerchner 717-538-2872 Email is best: [email protected] Restaurants Offering Takeout / Delivery

During these trying times, many restaurants are still offering takeout and/or delivery. We encourage you to support these local businesses, either with a food order or a gift certificate. Do you have insurance questions pertaining to your business and COVID-19? Chamber Members: Please help usGunn keep Mowerythis list up has to date!created Email an us informational with any additions page orto changeshelp! at [email protected] If you have questions or want to discuss further, contact 1794 The Whiskey Rebellion: TakeoutMark . Open Yost: Mon (717)-Sat 761-46004pm-9pm. x3114 10 S. Hanover [email protected] St., Carlisle; (717) 960-1000.

Ann’s Cupcakery: Curbside. Offering assorted cupcake boxes for pick up on Wednesdays and Fridays. All information is on Facebook page with links to pay. 43 W Main St., Mechanicsburg; (717) 756-0842. Resource Guide compiled by Chamber Member Keith Long (Varano Spong Financial Group) Carrabba’s Italian Grill: Takeout / Delivery / Catering. Open Sunday - Thursday 11am-8pm; Friday - SaturdayGuide 11am contains - 9:30pm. general 5250 Carlisleresources, Pike, resourcesMechanicsburg; for kids,(717) 795food-9200. services and more.

Dickeys BBQ: Takeout / Curbside / Delivery / 3rd Party. Open daily 11am-9pm. Special: pulled pork sandwich, side and small drink $6.99 plus tax. 6520 Carlisle Pike, Mechanicsburg. (717) 795-4357.

DuckPaycheck Donuts: Takeout Protection / Curbside Program / Delivery (via(PPP) app FAQ’sor website). from Open the daily U.S. 7:30am Department-3pm. 6230 Carlisle of Treasury Pike, Mechanicsburg; (717) 691-1005. The U.S. Department of Treasury released an FAQ document to address common inquiries and Flinchy’s: Takeout requests/ Curbside. for Openinformation Monday pertaining—Friday to11am the —Paycheck7pm; Saturday Protection—Sunday Program 12pm (PPP).—7pm. Daily specials plus 25% off entire food order. 1833 Hummel Ave., Camp Hill; (717) 761-9000. In addition to the FAQ document, please review the following resources provided by the U.S. Department of Treasury Giuseppe’s Pizza Cantina: Takeoutbelow and/ Curbside. visit their Open webpage Tuesday for -additionalSunday 10am information.-9pm. (Open occasionally on Mon- days for lunch—call ahead.) 600 E Simpson St, Mechanicsburg; (717) 795-4958. A top-line overview of the program can be found here. HomeSlice at Walden: CurbsideIf you’re/ Delivery. a lender, Open more daily information 11am-9pm. can Order be foundand pay here online. at homeslicepa.com. 111 Walden Way, Mechanicsburg.If you’re (717) a borrower,795-4098. more information can be found here. The application for borrowers can be found here. Isaac’s: Carryout / Delivery. Open 11am-7pm daily. Includes $6.99 quarts of soup. Food can be ordered online through the website lowtouchtakeout.com.Click Here to 4940 Learn Ritter More Rd., Mechanicsburg; (717) 766-1111.

JoJo’s Pizza & Pasta: Takeout / Delivery from both locations (Upper Allen & Main Street). Menus available online. Also, JoJo’s Homemade Pizza Kits are available, which come with a pizza pan and instructions, as well as demo available on Jo-Jo’s FaceBook page. Upper Allen has beer and growlers to go. 107 West Main St., Mechanicsburg;SBA (717) opens 766- 8292.Economic 2210 Aspen Injury Dr., Disaster Mechanicsburg; Loan (EIDL) (717)766 to Agricultural-4126. Businesses

Jubilee Cake Studio: Curbside. Take home cake decorating kits are available everyday. Place your order before NOON and pick-up same day. Pick-up times are 2:00-3:00pm. Remain in your car, give us a call and we will run out to you! 6 West Allen St., Mechanicsburg. (717) 550-7575

Kanagawa: Takeout / Delivery (<5 mi / Orders $25+ / $5 charge). Open Mon 4-7:30pm, Tues-Sat 11:30am-7:30pm. 41 W. Main St., Mechanicsburg; (717) 697-5555. Chamber Chatter is published every Thursday. We encourage member businesses to send us information on sales,Mechanicsburg promotions, Beverage news and Distributor: events. It Drivethru. is a great Open way toMon promote-Thurs 9am your-7pm; business Fri-Sat or 9am organization.-8pm; Sun 12-5pm. 101 N. York St., Mechanicsburg; (717) 766-5671. Chamber Chatter advertisements will remain for up to 4 weeks, or as space permits. Metro Diner: Takeout / Delivery. Open daily 8am—8pm. We offer meal packs as well as a If10% you discount have something to all members to share, of the please Chamber. submit 5600 it byCarlisle Wednesday Pike, Mechanicsburg. at noon to [email protected]. (717) 388-4823.

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BELCO COMMUNITY CREDIT UNION SUPPORTS GLOBAL #GIVINGTUESDAYNOW Belco donates $1,500 to Central PA Food Bank

Harrisburg, PA (05/05/20) – Belco is supporting #GivingTuesdayNow, a global day of giving and unity that takes place today, May 5. It is an emergency response to the unprecedented need caused by COVID-19. Belco donated $1,500 to Central PA Food Bank in Harrisburg and is also holding a virtual food drive where $700 in donations have been raised thus far. All funds will go to help Central PA Food Bank fill Crisis Relief boxes, at a cost of about $16 each to feed three people. Central PA Food Bank is currently using the Harrisburg Farm Show building to pack more than 3,500 boxes a day to give to local food banks for distribution.

“#GivingTuesdayNow is a new day organized by GivingTuesday and is being held in addition to the annual scheduled GivingTuesday event that will still take place on December 1, 2020. People can show their generosity in a variety of ways, whether it’s helping a neighbor, advocating for an issue, sharing a skill, or giving to causes. Every act of generosity counts. #GivingTuesdayNow is an opportunity for people around the world to stand together in unity to use their individual power of generosity to remain connected and heal.

If you are interested in participating in #GivingTuesdayNow and want to donate to the Central PA Food Bank, join us by making a donation at our virtual food drive for the Central PA Food Bank: https://www.fooddriveonline.org/centralpafoodbank/index.php?s=BELCO ORRSTOWN BANK OFFICIAL PARTICIPATES IN WHITE HOUSE EVENT

SHIPPENSBURG, PA (April 30, 2020) – Orrstown Bank today announced that Luke Bernstein, Executive Vice President and Chief Retail and Communications Officer of the bank, recently participated in a special White House event at the invitation of President Donald Trump and delivered remarks to the nation.

“It was an incredible honor to represent Orrstown at the White House, and share our story with the President and the nation,” said Luke Bernstein, Executive Vice President. “Our story is about people working together, around the clock, to assist one another during these extraordinarily difficult times. The Paycheck Protection Program is not about Orrstown; it’s not about banks; it’s about people. Our story goes beyond our talented team and extends to the communities we serve, and includes every single small business and employee that we have been able to support. Since the initial launch of the Paycheck Protection Program, community banks like Orrstown have been leading the way in helping communities navigate through these uncharted waters and access the funds they need to support their operations. Our team has been working under challenging circumstances in an effort to support every person we possibly can, and we are incredibly proud of our efforts to help when and where help is needed most. The entire Orrstown team is forever grateful for the opportunity to share this story with the President. We want to thank President Trump, Secretary Mnuchin, Administrator Carranza, and Congress for empowering community banks like Orrstown, and for supporting our communities through the Paycheck Protection Program.”

President Trump hosted small business owners from across the country on Tuesday to discuss the significant impact that the U.S. Small Business Administration’s (SBA) Paycheck Protection Program (PPP) is having on their businesses and their ability to continue operations during this extraordinary and difficult time in our nation’s history.

Bernstein of Orrstown Bank was invited to speak at this event about the role that community banks are playing in delivering these much-needed funds to this important segment of our economy. Bernstein, along with other small business leaders, met with President Trump in the Oval Office.

As an approved SBA lender, through the first round of the PPP, Orrstown Bank has already assisted nearly 1,500 businesses throughout the region in obtaining more than $370 million in funding approvals through the Paycheck Protection Program. According to S&P Global Market Intelligence, Orrstown Bank ranked ninth in the nation among all banks in PPP loans approved in the first round of funding as a percentage of their total loans. Orrstown continues to assist businesses in applying for the second round of funding recently approved by Congress.

Administration officials joining President Trump at the event included Treasury Secretary Steven Mnuchin, SBA Administrator Jovita Carranza, and Advisor to the President, Ivanka Trump.

A link to the entire event (Bernstein remarks at 22:43): https://www.youtube.com/watch?v=id3s95FB7CI&fbclid=IwA R25crhmpo1AtRzG7duenCSVo6BYboEi_VspyMI-Rq75sb7Y-yOX4SOQvvQ

Luke Bernstein of Orrstown Bank in the Oval Office with PresidentTrump. Luke Bernstein of Orrstown Bank speaking at the White House. Great News!! Deadline extended for NAP credits! One of our dedicated volunteers, Gene, is filling food boxes for families in need. You can see how he’s taking precautions because of Coronavirus, but he knows that without his help, families in our community could be going hungry.

The State of Pennsylvania has made available, $2.5 million of unused business tax credits available to help with Coronavirus response through the Neighborhood Assistance Program (NAP). NAP tax credits are available to qualifying Pennsylvania businesses and offer credits worth 55% of business donations for approved projects. New Hope has been a long time beneficiary of the NAP program for our Charitable Food Program. Generous gifts from businesses like yours could help us raise the remaining $25,000 we are able to honor with tax credits, which will help us put food on the table for families impacted by Coronavirus. We don’t need your contribution immediately, just as long as it’s received by June 30, 2020, but we do need a simple letter of commitment and can help with all the necessary paperwork.

If you can help us meet our goal, please call today!! Our staff are available to answer your questions:

Eric Saunders, Executive Director, 717-432-2087, ext. 202, [email protected]

Molly Helmstetter, Director of Development, 717-432-2087, ext. 203, [email protected]

Joel Giovannetti, Gift Officer, 717-432-2087, ext. 204, [email protected]

Visit our website for all details: www.nhm-pa.org/nap Thank you for your support! PA CareerLink® Here to Help! PHYSICAL OFFICES CLOSED; SERVICES STILL AVAILABLE!

In these uncertain times, we understand the workforce challenges that are facing our region. SCPa Works wants to ensure our communities that while the doors my be closed at the moment, our PA CareerLink® services are still available to assist employers and job seekers with all of their workforce needs!

Do you have vacancies to fill immediately? Looking for a job?

PA CareerLink® is here for you! We encourage you PA CareerLink® has thousands of job postings! With a to use our PA CareerLink® site to post jobs, perform few clicks of a mouse, you can create an account, candidate searches, applicant screening, research job search for jobs, and apply online! market data, and much, much more! If you don’t already have an individual account, you If you would like step-by-step instructions on setting can easily create one HERE. up an employer account on the PA CareerLink® network, please click HERE. For all other questions, For questions or assistance, please contact: please contact: [email protected] [email protected]

STILL HAVE QUESTIONS? We have a dedicated workforce resource line for residents of CUMBERLAND COUNTY Please DO NOT visit any of our PA CareerLink® locations, as they are temporarily closed by orders of the Governor. Instead, please call:

UNEMPLOYMENT COMPENSATION Please do NOT call the Cumberland County Resource Line for UC questions. There is a direct line for all Unemployment questions:

Dear friends,

In an effort to help local businesses, nonprofits, and residents, 98.9 WQLV personalities are talking about local business that are open. This service is free of charge.

I would love to pass your information along to be featured on air.

Please send me the hours, services, and special incentives you are providing customers. Along with instructions as to how they can do business with you at this time.

Serving our communities, Ric Cooper 98.9 WQLV-FM 717-350-8637 mobile WILDCAT

Grab ‘N Go Food

Mondays, Wednesdays, and Fridays

SCHOOL-PREPARED FOOD WILDCAT PACKS

(Monday and Wednesday) (Friday)

Provides food for Monday  Friday (Breakfast & Lunch) Donated Food – Provided for Weekends

MECH MIDDLE SCHOOL DRIVE THRU

9:30-11:30

1750 South Market Street. Enter at traffic light. Pick up at cafeteria.

Please use the Middle School site if possible

SATELLITE LOCATION DELIVERY for families who cannot get to MMS 9:30-10 am 10:15-10:45 am 1 - Next to St. John's Church, 1 - Cumberland Pointe/Office Shiremanstown 2 - Cumberland Pointe/Rear 2 - Geneva & Nanroc 3 - Community Center/201 E Green 3 - Rolo Court Mailboxes Street, Mechanicsburg

Our thanks to Mechanicsburg residents and businesses for your generous support of this effort.

Beginning May 4, please note location change for grab ‘n go food bags.

Our clubs are not open at this time but Planet Fitness corporate is offering for everyone Free "Work Ins" LIVE on Facebook. Folks can tune in daily for short "work ins" with trainers, employees, and special guests. Thanks to the efforts of Mechanicsburg Chamber Member Melissa Miller (Fields Family Dentistry), #CovidCareCard Packages are in motion to thank our front line heroes AND supports local small businesses.

WE NEED YOUR HELP!!! • Donations from the public - every $10 helps! https://www.gofundme.com/f/covidcare- cardpackage $100 to each business will help pay bills and put dinner on the table. • Businesses - want to be a sponsor of a box? With a donation of $100, we will put your logo on the outside, any business marketing inside and social media posts with photos! • Google Doc is ready: https://tinyurl.com/ ycm2pckw Continue to add your fitting PRODUCTS for care packages $10 or less! Update any info missing. • Please help support the businesses listed as well if you can! Mother's Day and Father's Day are coming soon, they have some great gift ideas.

*please note: the goal is to help local Central PA small businesses owners and as many as we can - if you're not a part of the Central PA supports Small Business, you should be... Gifts for the upcoming holidays are in the works too! We are open and helping people!

If you are displaced and not sure what your healthcare options are, I can help with a free consult.

If you are currently without coverage, there are affordable options you can get now that will cover you for Coronavirus testing and care.

Kathryn A. Trapp Licensed Insurance Agent PA License # 759273

Cell 717-608-7161

www.healthinsurancetrapp.com

A MESSAGE FROM COOK’S JANITORIAL SERVICES REGARDING COVID-19

As we face the impact of COVID-19, it’s important to remember we’re in this together. We understand that business is uncertain at this time and want you to know that we are here for you now and when things get back to business as usual. Cook’s Janitorial is considered essential personnel therefore, if you would like your office disinfected during this shutdown, know that we are authorized to provide this service.

Terry served in the military and on special teams within the PA Department of Corrections and is well versed in the decontamination process. Cook’s Janitorial has acquired chemicals approved by the CDC to combat this virus. For those businesses that are still functioning, we are using this chemical routinely until this crisis is over. (NOTE: during cold and flu season, we will use said chemical regularly) For those businesses that are currently closed, should you so desire, we will schedule your office for decontamination prior to reopening.

We want to thank each one of you for being with Cook’s Janitorial Services and hope that you are all safe and healthy. Please let us know if there is anything we can do for you.

Cook’s Janitorial Services, Inc. PO Box 733 New Kingstown PA 17072 (717) 512-5562 The Occupational Safety and Health Administration (OSHA) published an alert listing safety tips employers can follow to help protect retail workers from exposure to coronavirus.

Safety measures employers can implement to protect employees working in pharmacies, supermarkets, big box stores and other retail establishments include:

• Routinely cleaning and disinfecting surfaces and equipment with Environmental Protection Agency-approved cleaning chemicals from List N or that have label claims against the coronavirus;

• Using a drive-through window or offering curbside pick-up;

• Recommending that workers wear masks over their nose and mouth to prevent them from spreading the virus;

• Practicing sensible social distancing, which could include opening only every other cash register, temporarily moving workstations to create more distance and installing plexiglass partitions between workstations.

The new alert is available for download at https://www.osha.gov/Publications/OSHA3996.pdf.

In addition, OSHA issued a reminder to employers that it is illegal to retaliate against workers because they report unsafe or unhealthful working conditions during COVID-19. OSHA’s Whistleblower Protection Program webpage provides valuable resources on worker rights, including fact sheets on whistleblower protections for employees in various industries and frequently asked questions.

For more information about COVID-19, please visit: https://www.cdc.gov/coronavirus/2019-ncov/index.html. For department resources on COVID-19, please visit: https://www.dol.gov/coronavirus.

COVID-19 COMMUNITY RESPONSE FUND You can make a tax deductible gift The COVID-19 Community Response Fund has been formed to by texting to 56512 with “TFEC”, the support our region and communities with basic needs during amount you'd like to donate, and your this uncertain and unprecedented time. name.

Hosted by The Foundation for Enhancing Communities in An example would be: partnership with the United Way of the Capital Region, the COVID-19 Community Response Fund will provide emergency TFEC 50 Jennifer Doyle funds for basic needs to long-standing nonprofit texted to: 56512 organizations in Cumberland, Dauphin, Franklin, Lebanon, Perry and Northern York Counties that are responding to the You will receive a text response with spread of COVID-19 and experiencing financial challenges by a link to donate on TFEC's website, doing so. directly into the Fund. 100% of the donations will go toward supporting our long-standing and trusted non-profit community partners on We will also be launching a Peer to the frontlines. Peer fundraising challenge via social media so please check out that cam- COVID-19 is certainly a test of our collective strength as a paign as well. community. We know we can - and will - overcome this by working together. https://www.tfec.org/funds/covid19/

www.tfec.org 717.236.5040 [email protected] MECHANICSBURG HOTELS OPEN

High Hotels Ltd. sends our best wishes to all Mechanicsburg Chamber of Commerce partners during this unprecedented time. Additionally, we wanted to share our three award-winning Hilton and Marriott properties in the Rossmoyne Business Park are still operating to support all essential businesses required to travel in our region. We are offering preferred rates over the next several weeks to distressed chamber members unable to return to their homes or still required to travel. Our Homewood Suites, Hampton Inn and TownePlace Suites Har- risburg West properties will continue to offer complimentary breakfast & WIFI with our preferred rates below:

Homewood Suites by Hilton: $65 5001 Ritter Rd | https://bit.ly/2x0fIWf

Hampton Inn by Hilton: $60 4950 Ritter Rd | https://bit.ly/2w9lnct

TownePlace Suites by Hilton: $50 4915 Ritter Rd | https://bit.ly/2Qtdg1e

Mechanicsburg, PA 17055

Please let us know how we can support your organization and our chamber by calling 717.796.8606. Best Wishes and stay safe. CBD American Shaman of PA has reopened for curbside pickup services only

Large demand by customers has inspired CBD American Shaman of PA to open for curbside pickup only, with modified hours.

CBD American Shaman of PA has been approved by Governor Wolf to open for business. Following approval to open for business, and many requests from customers sking for the service, CBD Ameri- can Shaman of PA is now open for curbside pickup only. The modified hours of operation are Monday through Friday from 10am to 2pm; and closed on Saturday and Sunday. Phone numbers and locations of the five stores, and how to order can be found at HempIsHealth.com. Customers will receive a free 4 oz. Shaman Cleansing Gel with each purchase to encourage continued safe practices.

To ensure the safety of employees and customers, all employees have been provided with gloves, face masks, sanitizer and non-contact infrared thermometers. Additonally, employees have been provided with expectations from ownership and health experts on how to properly operate while offering the curbside service.

About CBD American Shaman of PA CBD American Shaman of PA is dedicated to bringing wellness to the world through ultra-concentrated terpene rich CBD oil derived from all natural, high quality industrial hemp. With five stores in the Central Pennsylvania area - Carlisle, Mechanicsburg, Camp HIll, Harrisburg and Lancaster - Ameri- can Shaman is focused on the wellness of the local communities. For more information, visit HempIsHealth.com Serious safety precautions are in effect to protect both employees and customers. Customers will receive a free Shaman Cleansing Gel with each purchase. PCN Adapts to Continue Bringing Pennsylvanians Vital Information and Entertainment

March 16 began as a typical Monday for employees at PCN, the Pennsylvania Cable Network. Staff at the statewide television network began to arrive around 7 a.m. to prepare for the first show of the day, This Week: PA, which focuses on upcoming activity in the state House and Senate. In a last-minute development, Producers learned that a scheduled guest was quarantined due to possible COVID-19 exposure and would need to appear remotely. Technical accommodations were made via Skype. Still, it appeared to be an average morning.

Later that day, Gov. Tom Wolf announced the enactment of statewide efforts to contain the spread of COVID-19.

From that moment on, our direction was clear: PCN’s mission to provide vital information to the citizens of Pennsylvania has never been more important. As the pandemic developed, our strategy has been to keep the staff safe, and continue providing critical information to viewers.

PCN’s Programming department immediately began re-working the on-air schedule, to determine what content is most important to the viewers. Within 24 hours of the Governor’s announcement, we developed and began airing Coronavirus Impact, an interview program highlighting various sectors of Pennsylvania affected by the pandemic.

A primary concern was how to operate the network with minimal on-site crew. PCN’s Engineering Department began the process of winding down building-based operations and pivoting toward a remote, work-from-home scenario. Solutions were developed to provide for remote access to the systems that keep us on the air, including editing, master control, and program playback.

With Pennsylvanians being asked to stay home, PCN’s schedule is aimed at striking a balance between our primary mission of keeping the public informed and providing diversion programming to help viewers forget about the doom and gloom that dominates the news. In contrast to the new Coronavirus Impact show that airs on weekdays, and the daily live briefings from the Governor and the state Health Department, PCN’s schedule also includes marathons of viewer favorites, such as the Pennsylvania Farm Show, Gettysburg Battlewalks, and PCN Tours.

Our Marketing staff was the first to start working remotely. Efforts centered on using social media to inform viewers of the new programs and event coverage. Initial struggles involved adapting their normal heavy workload to home WIFI networks. As the staff developed routines for their “new normal,” teleconferencing became an essential means to communicate.

Hosts and interview guests were the next to make the transition from conducting shows in PCN’s studios to meeting on a virtual platform. Typically, this is accomplished with a team of PCN staff on-site:

Operations and Engineering handle technical aspects, Producers research and coordinate interviews, and Marketing promotes the programs. When this all started in March, PCN’s on-air hosts found themselves dealing with new technology, along with the challenge of hosting programs at home -- often with pets and family sharing their workspace.

Since early April, PCN has been operating with only one person in the building at a time, that being the Operations technician. This was done to ensure that we could still provide viewers with live updates from the Governor and Secretary of Health, and debates in the House and Senate, while keeping our staff safe.

Operations staff, working from home, is assigned four-hour virtual Master Control shifts, where they maintain the on-air signal. When not running the station from home, they are responsible for editing projects, program preparation, and training assignments.

The Engineers began working from home, with one engineer available at all times to enter the building if necessary. The department maintains the ability to monitor the various methods of transmission, including PCN Select streaming, fiber, satellite, and the network signal to cable systems throughout Pennsylvania.

PCN’s team of videographers, during normal times, spends most of their days covering events across the commonwealth. As stay-at-home policies were put in place, sports, businesses for PCN Tours, numerous conferences, Congressional debates, and other public policy events were cancelled. Some events that would have typically been covered by PCN cameras have been converted into webinars that PCN remotely logs and complements with graphics.

Videographers, and the staff at our Philadelphia and Pittsburgh bureaus, now work out of their homes, using laptops and hard drives. From these home offices, they continue communications with various agencies and institutions about press conferences, streaming events, and other COVID-19 related news. Some are also using this time to study for the FAA Part 107 Drone test. Systems are in place to allow videographers and Bureau Chiefs to remotely access footage and editing computers based in PCN’s Camp Hill headquarters. Staff has been able to catch up on editing previously-recorded projects that add color to our programming, such as Keystone Tombstones and State Park Postcards. Several museums shared content with PCN for viewers who are unable to see their exhibits in person.

Social distancing has also led to a change in the way PCN produces proprietary, feature programming. The perennial favorite, PCN Tours has been adapted so PCN’s field producers can coach factory employees to record the video themselves, using cell phones. This has allowed for new episodes that show how Pennsylvania distilleries are making hand sanitizers, and small sewing shops are creating face masks. Field producers edit these videos, allowing the manufacturers’ employees to become their own videographers.

One particular initiative that Marketing has emphasized is PCN’s Civics 101 website. During a time when schools are closed, the free Civics 101 educational resources have become a valuable asset to teachers and students alike. The website includes tutorials such as How a Bill Becomes a Law, downloadable tools, and an interactive video game.

Throughout the pandemic, PCN’s two-fold mission of protecting staff and informing viewers has remained constant. The network continues to keep viewers informed about the state government’s response and varying viewpoints on how to best address the effects of COVID-19.

When the Coronavirus eventually fades, many of issues will remain: healthcare facility preparedness, the state’s economy, and access to rural broadband, among others. Whatever happens, PCN will continue to keep viewers informed as we as a Commonwealth recover.

For more information on PCN, please visit pcntv.com