Mobile Phone Service Guide English
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E nglish MOBILE PHONE INDEX PRICE PLAN INTERNATIONAL SERVICE Global Roaming Service, Ultra GIGA MONSTER+ ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ E-1 International Voice Calls and International SMS ・・・・・・・・・・・・ E-9 Mini Monster ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ E-2 iPad/Tablet Price Plan ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ E-3 INFORMATION Mobile Handset Price Plan・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ E-4 Notes on Usage ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ E-10 Important Notes ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ E-11 CAMPAIGN How to Apply・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ E-12 Half Price Support and Monthly Discounts ・・・・・・・・・・・・・・・・・・ E-5 Home Bundle Discount Hikari Set・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ E-6 Supported Models iPhone iPhone 5s, iPhone 5c and later OPTIONAL SERVICES iPad iPad mini 2 and later 4G mobile handsets, 3G mobile handsets, E-7 Mobile handset Warranty Service ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ and Simple Phone 9 Security Service ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ E-8 Mobile data communications 4G mobile handsets and Simple Phone 9 Tablet Tablets PRICE PLAN English [Application] Required iPhone [New SoftBank members] Starts from the rst month Ultra GIGA MONSTER Plus 4G smartphones [Existing SoftBank members] Starts from the next billing month No matter how much you use these 8 eligible services, GIGA No Count! GIGA No Count for all services during the available period! Limited time offer! GIGA unlimited use campaign on now (until April 7, 2019) PRICE PLAN 50GB Monthly usage For 1 user For 2 users For 3 users For 4 users charge (1 year) (1 year) (1 year) (1 year) (from second year) When Home Bundle From 5,480 yen From 4,980 yen From 3,980 yen From 3,480 yen Discount Hikari Set, (from 6,480 yen) (from 5,980 yen) (from 4,980 yen) (from 4,480 yen) One-Year Value Not eligible for All in the Discount, and All in the Family Discount+ Family Discount+ apply Separate xed line service The more in your family, the better the value! Mini Monsters are also counted in the number of people for All in the Family Discount+! charges will be incurred ■ Breakdown of monthly charges Basic Voice Unlimited voice calls up to Unlimited voice calls in Call Plan 5 minutes in Japan Japan all the time yen/month (2 year contract) Basic charge (with 2 year 1,500 Semi-at-rate option: 500 yen/month Flat-rate option: 1,500 yen/month contract) + Internet usage charge (300 yen/month) ▪Different discounts apply with and (Call charges calculated from 1,800 yen/month (two-year contract (free plan)) 4,200 yen/month (without two-year contract) without a two-year contract. usage at 20 yen/30 seconds) Data Flat-rate 50 GB Plus 5,980 yen/month Home Bundle Discount Hikari Set Separate xed line service -1,000 yen/month charges will be incurred One-Year Value Discount Not available without -1,000 yen/month two-year contract All in the Family Discount+ -500 yen/month -1,500 yen/month -2,000 yen/month Basic Voice Call Plan (two-year contract/free plan) is not eligible for Monthly Payment Discount. • You can also choose the price without a two-year contract. Choosing the price without a two-year contract allows you to purchase a smartphone with the New Super Bonus (Monthly Payment Discount). ■ Yahoo! Premium Members with Basic Voice Call Plan can use Yahoo! Premium provided by Yahoo Japan Corporation without any extra fees on the basic charge. • Set Smart Login and follow the Yahoo! Premium User Guide to use it. 【GIGA No Count】 • Certain services are eligible for GIGA No Count. See https://u.softbank.jp/2MhiOMn for details. Further, the use of some parts of the services eligible for GIGA No Count (such as LINE calls) may be ineligible for GIGA No Count. See https://www.softbank.- jp/mobile/price_plan/data/ultragiga-monster-plus/caution/ for details. • Using paid services will require separate payment to other companies. • Data communications advertised as eligible for GIGA No Count may be ineligible for GIGA No Count due to technical factors, such as data communications through a VPN (Virtual Private Network). • The communication speed may be reduced if you continuously communicate signicantly large volumes of data within a certain period and we determine that the communication is automated. • The services eligible for GIGA No Count may be changed or added in the future. Changes or additions will also apply to members already signed up for Data Flat-rate 50 GB Plus.【Basic Voice Call Plan】 • The Basic Voice Call Plan (two-year contract) is renewed in two-year intervals (automatic renewal). A penalty payment (9,500 yen) is required if terminating the contract anytime other than the renewal months (two billing months immediately after contract maturity). Further, if you terminate a two-year contract during the renewal month, the discount is applied up to the previous month and not to the given month. Calls within Japan other than to family members are charged at 20 yen/30 seconds. The plan costs 4,200 yen/month (including Internet usage charge) without a two-year contract, and 1,800 yen/month (including Internet usage charge) with a two-year contract (free plan). With a two-year contract (free plan), no cancellation fee is incurred once you have entered the third year (25th month) of the contract. There is no need to worry about a renewal month. You can also choose the price without a two-year contract. Choosing the price without a two-year contract allows you to purchase a smartphone with the New Super Bonus (Monthly Payment Discount).【Semi-flat-rate and Flat-rate options】 • Some calls are chargeable. International roaming call charges, international phone call charges, SoftBank satellite phone service, calls to Oshirabe Dial, 0180, 0570, and other numbers that are charged at rates set by other companies, directory assistance (104), etc. are chargeable. In addition, other numbers designated by SoftBank (calls to specic telephone numbers connected when using telephone services provided by other companies) are designated as chargeable because they fall outside the purpose of providing this service. See here for details. (https://www.softbank.jp/mobile/set/data/le- gal/spguide/pdf/sp_sumahodai_numberlist_kiyaku.pdf)【Ultra GIGA MONSTER+】 • The maximum communication speed will be reduced to 128 Kbps until the end of the billing month if your data use has exceeded 50 GB. • If your data use has exceeded 50 GB, you can continue to use data without a speed reduction by purchasing additional data. • We will warn you before and notify you when the communication speed reduction begins via an SMS message. If you do not need these notices, you can turn the setting off in My SoftBank. • If you are using Data Flat-rate 50 GB Plus or Data Flat-rate Mini Monster, the monthly charge for the tethering option is 500 yen/month. • This service cannot be used with family or corporate Communication Capacity Sharing. • If you are using Safety Filter, age-based restrictions may prevent you from browsing some services. See the service page for Safety Filter (https://www.softbank.jp/mobile/service/ltering/anshin-lter/) for details.【GIGA unlimited use campaign】 • This campaign is for users that Data Flat-rate 50 GB Plus applies to by April 7, 2019, and will stop applying on the dates below. Using services not eligible for GIGA No Count after this campaign ends will use your data allowance. ◯If your billing month closes on the 10th: Until April 10, 2019 ◯If your billing month closes on the 20th: Until April 20, 2019 ◯If your billing month closes at the end of the month: Until April 30, 2019 • This service is limited to data communications in Japan. • Sending and receiving SMS is not eligible. • The communication speed may be reduced if you continuously communicate signicantly large volumes of data within a certain period and we determine that the communication is automated.【One-Year Value Discount】 • USIM-only contracts are also eligible. 〇Conditions • An applicable charged service must be in effect or under application to enter into effect when you purchase the model. • You must not have received the One-Year Value Discount before. • While the discount is in effect, Monthly Payment Discount and USIM-only exclusive discounts will not apply. • If the discount exceeds the charges being discounted, the excess will not carry over to the next billing month. The discount applies for 12 billing months, beginning on the rst billing month that starts after you meet the conditions. The discount will end if any of the following apply to the line receiving the discount: • The applicable charged service is terminated, changed, or ends for any other reason. • The line is subscribed to the Telephone Number and E-mail Address Custody Service. • The contract for the line is terminated.【All in the Family Discount+】 • We will discount the at-rate charges for Data Flat-rate 50 GB and Data Flat-rate 50 GB Plus according to the total number of Data Flat-rate 50 GB, Data Flat-rate 50 GB Plus and Data Flat-rate Mini Monster lines in the same family discount group. No discount from the at-rate charges for Data Flat-rate Mini Monster is offered. 〇Conditions • There must be at least two lines subscribed to or under application for Data Flat-rate 50 GB, Data Flat-rate 50 GB Plus, or Data Flat-rate Mini Monster in the same family discount group. • The discount will apply from the billing month when the conditions are met. (We will discount 2,000 yen in the billing month when you sign up only if you subscribe to an eligible data at-rate service and family discount when you enter into a new contract. The discount is calculated on a pro-rata basis if you subscribe in the middle of a billing month.) • If your application does not meet the conditions, the discount will cease at the end of the billing month when you made the application.