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He Student Handbook HE STUDENT HANDBOOK Section 1 – 1 City College Norwich Higher Education CONTENTS SECTION 1 INTRODUCTION TO HIGHER EDUCATION AT CITY COLLEGE NORWICH • Principal’s Welcome • Statement of Equality and Diversity • Welcome from the Head of School of Higher Education • Student Engagement and Partnership Charter • College Calendar for all Higher Education Courses 2018/19 • Important HE Committees and Boards Calendar 2018/19 • Who’s who in HE at City College Norwich • HE Courses on offer at City College Norwich 2018/19 and Awards • City College Norwich – An Associate College of the UEA • Summary of Entitlement to the use of UEA Resources and Facilities • City College Norwich Students’ Union • NUS/Totum Card and Citizen Card • Map of Norwich • Campus Plan City College Norwich • Campus Plan University of East Anglia SECTION 2 HANDY HINTS • Foreword • Withdrawal • Transfer • Intercalation • Personal Tutorial System • Communicating with you – emails • International students • Guidance on College Procedures for the Submission of Assignments and Coursework • Files and file size • HE Student Forum • HE Student Survey and the National Student Survey • Careers information • The Information Store • Handy Hints for HE Study – study time, reading, note taking, essays, dissertation, reports, seminars, referencing • Handy Hints for HE Study and Support for Students with Learning Difficulties Section 1 – 2 City College Norwich Higher Education CONTENTS continued... SECTION 3 QUALITY ASSURANCE • Quality Assurance of Higher Education at City College Norwich • Level Descriptors • Guidelines on marking standards SECTION 4 GLOSSARY AND INDEX • Glossary • Index SECTION 5 RULES, REGULATIONS AND PROCEDURES • City College Norwich Rules, Regulations and Procedures • The Norfolk Regulatory Framework for Students 2018/19 • Keeping in Touch Disclaimer: While every effort has been made to ensure the accuracy of the information in the HE Student Handbook we can accept no responsibility for any errors and omissions. We reserve the right to update any or all of the content as the need arises. Section 1 – 3 City College Norwich Higher Education HE STUDENT HANDBOOK SECTION 1 INTRODUCTION Section 1– 4 City College Norwich Higher Education fantastic facilities, to contributing to the development of Higher Education through our HE Student Forum and the Students’ Union. We set high expectations for ourselves and for our students. Take full advantage of this during your time with us. Take up the challenge to do your very best and commit the time, talent and passion you bring with you towards achieving your goals. Adjusting to the demands of Higher Education study – particularly when you are fitting this alongside other Principal’s Welcome commitments in your life such as work and family – can seem daunting at first. Our teaching staff are here to help you Welcome to our HE make this transition successfully and to support you throughout your course. Do Community make full use of this support. We pride ourselves on the friendly, approachable Whether you have studied with us before, and accessible support we can offer you or this is your first course with our as an HE student. College, I’d like to welcome you to the Higher Education community at City Your time with us will be full of challenging, College Norwich. stimulating and rewarding learning experiences. You will have to work hard You will find everything you need to succeed but it will also offer you great opportunities right here. Our expert, friendly, supportive – make the very best of them. and professional staff, backed up by great links with employers and our university Once again, I wish you every success. partner (UEA), teaching and study spaces exclusively for HE students, as well as industry-standard training facilities, are all geared towards supporting you to achieve. Corrienne Peasgood You are joining an academic and professional Principal community of like-minded people and I hope you will take full advantage of the exciting opportunities this will provide for your academic, professional and personal development. Students are at the heart of our HE community. We encourage you to be an active participant in shaping your learning, to get involved and to tell us about your experiences so that we can continue to respond to your priorities and views. I encourage you to immerse yourself in all that you can and take up the many opportunities to get involved – from the variety of social events available and the Section 1– 5 City College Norwich Higher Education Equality and Diversity at City College Norwich The College aims to be: on account of age, disability, ethnic origin, gender, gender identity, race, religious belief • A College where everyone benefits from the or wide diversity of staff and students. sexual orientation. All students, potential students, staff and visitors are expected to • A College we can all access with equal ease support and dignity, enjoy a sense of belonging, and the College’s procedure statement where learning and working have been enthusiastically. Discrimination or harassment designed with all of us in mind. will be dealt with firmly in accordance with disciplinary procedures. To this end the College is committed to equality of regard and of opportunity for all, If you have a complaint about harassment or irrespective of age, disability, ethnic origin, discrimination please act promptly, do not gender, marital/partnership status, medical delay. condition, religious belief or sexual • Take your complaint to the College. orientation. The College will seek to enhance • All complaints will be treated as confidential the self-esteem and details will only be shared with the of all those it serves and provide a learning people who need to know in order to environment in which each individual is implement this complaints procedure. encouraged to fulfil their potential. • You may speak to a member of the academic staff or a counsellor in the Advice The commitment to equality of regard and Shop. opportunity is fundamental to the College’s Strategic Framework which pervades all Some complaints can be resolved quickly and college activities and is endorsed by the informally, however serious harassment or Governing discrimination may lead to disciplinary Body. The College values the diversity of its procedures being used. students, staff and the communities it is part of Such offences are specifically recognised and and all members of the College community could lead to suspension or even exclusion are expected to ensure that their actions from the College. If you wish to discuss any embody aspect of college procedures, please contact this commitment. your Tutor in the first instance. The College’s commitment to Equal Opportunities is summarised in the College’s The College’s Equality and Diversity Equality Statement can be found on Blackboard and Diversity Statement, with details the and on the College’s website steps taken by the College to ensure that www.ccn.ac.uk. equality and diversity are embedded within the fabric of the organisation at all levels (not just within the classroom). The College will take active steps to prevent discrimination against anyone, staff or student, Section 1– 6 City College Norwich Higher Education Welcome from the Director of Higher Education best of all, let us know through your HE Dear Student Student Representative. Welcome to the School of Higher Education Student representation is hugely important to at City College Norwich! Whichever us at City College Norwich and there are a programme you are about to embark upon range of ways for you to let us know what this is undoubtedly an exciting time for you works well – as well as what doesn’t. We’ve and one that has the potential to be life- been really focusing on this in recent years changing. and the newly constituted Office for Students reflects the importance of listening to student City College Norwich is not the typical Higher needs. Education experience. We have an incredibly diverse student body with a high proportion of Each year we need students to stand for mature students, a high proportion of nomination as Student Representative on employed students and one of the largest Course, School or College committees populations of Higher and Degree including: Apprentices in the region. • Course Committees • HE Student Forum This diversity is indicative of our role as a • HE Student Governor community college, one which reflects the local population and their needs as well as This last one is the opportunity to be elected providing for the needs of our local economy to serve as a Student Governor on the and employers. Corporation Board – the most senior committee in the College. Our provision is ever-changing, with the Higher Education Student Handbook being a These are very real ways in which our good example. This is the first year we’ve students talk directly to Leaders and issued this solely as an electronic version. Managers across the College to inform The Handbook will still provide you with change. Improvements to the structure and plenty of useful information and reference management of courses, marking feedback points, but will also be more dynamic and and trips are all examples of changes in the provide links to the information you need. past year as a result of student feedback. This handbook is designed to be helpful to We’ll ask you to complete some you throughout the two or three years that questionnaires and surveys as you progress you will be with us. During that time, you will – not too many – please give your honest and receive updates to keep you up-to-date with balanced views. These take different forms the important information you will need to from the discursive Mid help you on your academic journey. Module evaluations through to the online end of Module survey. Higher Education is well-served with acronyms, jargon and structure (we do like a In the last year of your programme you will committee) so we have included a glossary of complete the National Student Survey (NSS).
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