State of the Site Report 2010 I

StateoftheSiteReport2010

Gulf of Georgia Cannery National Historic Site of Canada Gulf of Georgia Cannery National Historic Site of Canada is part of a larger family of national historic sites. Each site has had a nationally significant impact on Canadian history or illustrates a nationally important aspect of the history of Canada. Together with national parks and national marine conservation areas, national historic sites are part of a larger system of national protected heritage areas.

Parks Canada Agency Mandate: “On behalf of the people of Canada, we protect and present nationally significant examples of Canada’s natural and cultural heritage, and foster public understanding, appreciation and enjoyment in ways that ensure their ecological and commemorative integrity for present and future generations.”

Library and Archives Canada Cataloguing in Publication

Parks Canada Gulf of Georgia Cannery National Historic Site of Canada : state of the site report.

Issued also in French under title: Lieu historique national du Canada Gulf of Georgia Cannery, rapport sur l’état du lieu. ISBN 978-1-100-15913-3 Cat. no.: R64-387/2010E

1. Gulf of Georgia Cannery National Historic Site (Richmond, B.C.)--Management. 2. Historic sites--British Columbia--Management. 3. Historic sites--Canada--Management. I. Title.

FC3814 G8 P37 2010 971.1’33 C2010-980162-8

Cover image: Gulf of Georgia Cannery, Parks Canada/John Gordon :;(;,6-;/,:0;,9,769;

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Submitted by:

April 2010 Steve Langdon Date Superintendent, Coastal BC Field Unit

Approved by:

April 2010 Alan Latourelle Date CEO, Parks Canada

State of the Site Report 2010 I . The CanneryThe was built in 1894 and at . Canada’s West Coast Fishing Industry the time was the largest cannery the time was the largest It in the 1930s but remained canning salmon in British Columbia. stopped reductionactive as a net loft,ceased in 1979. as a herring plant. Operations fish depot and later site. as a national historic operate in 1984 to Canada Parks to Cannery Gulf of Georgia was transferred The A portion use began in the mid-1980s. the public opened to its current of the site to site of the Conversion and exhibits until on the buildings continued Work of the Cannery. the centennial celebrate in 1994 to day-to-day under contract Gulf the is operated for operations by site The fully opened. 2000, when the site that was instrumental in the conservation an organization Cannery of this site. of Georgia Society, for rating The performance in some areas. of the Cannery the state with exceptional Overall, is good, conservation the site’s 9/10, indicating only a minor impairment to remains heritage resource integrity. commemorative defined. Over national indicators have to which has yet is a new performanceExternal relations category, performance education and stakeholder and will be assessed in public outreach years, the next five partner to engagement so it can be reported in the next national measures SoSR. no formal Despite program outreach is an exceptional There in this area. the Cannerydescribe external does excel relations, In addition, the ties with the community. visitation and stronger in increased which has resulted at the site, Cannery the Gulf of Georgia between Society on a unique relationship operation of the NHSC is founded community engagement at the site. increased which has greatly Canada, and Parks the Cannery expectations. Some indicators, is performing experience above visitor to well In regards and data was not new national measures as they are without a rating, are experience visitor for measures heritage to as related of the site a synopsis of the state 1 provides Table years. in the preceding gathered conservation, experience. and visitor externalresource relations The State of the Site Report (SoSR) is a description of the current state of the Gulf of Georgia Cannery Report of the Site State of the Gulf of Georgia The state (SoSR) is a description of the current Agency’s Canada (NHSC). of Canada National Historic is meeting Parks Site the site It well assesses how is the first SoSR This measuring performance and indicators. by established targets in achieving mandate decision-making and will serve with heritage the site for issues associated with respect a tool as to for conservation, experience. and visitor externalresource relations Cannery the Gulf of Georgia NHSC River in the village of Steveston, on the South Fraser Arm of the Located the historycommemorates of ,?,*<;0=,:<44(9@ II State of the Site Report 2010 :[H[LVM[OL:P[L6]LY]PL^ TABLE 1 Engagement Stakeholder andPartner Visitor Experience External Relations External Heritage Resources -Commemorative 9/10 Rating Conservation Integrity Services and Activities inlearning 80%ofvisitors participate Interpretation Promotion and Marketing Connection Personal Appreciation and Public Outreach Education andweather Humidity conditions poseaconstant Practices Management Selected Communications Effectiveness of Resource Condition (PERFORMANCE) INDICATOR OU INDICATOR HIGHLIGHTS FOCUS INDICATOR (CONDITION) odFi orNtrtdIpoigSal elnn Notrated Declining Stable Improving Notrated Poor Fair Good 5 fvstr noe hi ii / These indicators were notmeasured inthe2007 N/R N/R N/R 85% ofvisitors are satisfiedwith services The the baselinereflects average numberofvisitors 85% ofvisitors are satisfiedwith activities 85% ofvisitors enjoyed theirvisit 22,216 integrity something aboutthesite’s commemorative 75% ofvisitors consider theyhave learned experiences 99% 83% thenumberofvisits Maintain withtheir strong visitors satisfaction report Cannery 50% ofvisitors satisfiedwiththeirvisit are very 85% ofvisitors are satisfiedwiththeirvisit N/R Visitors consider thesite ismeaningfulto them ODTO TREND CONDITION RATINGS 2003 AGTBASELINE TARGET Understanding Support The Gulf of Georgia Cannery Society managestheoperationof The Society GulfofGeorgia Cannery Support RATINGS 2009 strong to community. connection relationships anda members; allofwhichleadto innovation, partnering Society’s ofthe principally through theefforts staff, Board and has resulted inanextensive network ofstakeholdersandsupporters, Cannery, withParks undercontract Canada. This relationship iskeyand blog; andthrough publications, suchasthechildren’s book andeducatorscommunity events; anon-linepresence, whichincludesa A strong outreach program attourism, isin-place, includingparticipation Cannery, RN HIGHLIGHTS TREND 98% Almost all visitors participate inatleastonelearning Almostallvisitors participate N/R 98% distributed to schoolandpubliclibrariesintheregion. adaptive management. responsiveness to deficiencies resulting ingood The site usescontinual evaluation,followed by views of thefishingindustry. reasons for designation andthediffering contemporary some messagesto increase visitor understandingof Improvements canbemadeinthecommunication of excelsThe Cannery initsinterpretation program. environmental monitoring isinplace.and humidity; inand experience temperature significant fluctuations concerns. storage Collections areas lackclimate control were replaced in2008mitigatingsomewater infiltration challenge. The complex roof andgutters oftheCannery self-guided tours,self-guided tour. and/orherringreduction experience, includingthecanninglinetour, film, information. butwouldactivities, like to seebetter pre-trip satisfiedwiththe ofinterpretationavailability very visitor survey. Respondentsindicated theywere over thelast5years. to friendsandrelatives.the Cannery visit. indicateThe theywould majority recommend HIGHLIGHTS My Monster Monster My State of the Site Report 2010 III messages which relate to Aboriginal history; Aboriginal to which relate messages the as such, Commemorative Integrity Statement (CIS) does not include recognition of Aboriginal involvement in in involvement of Aboriginal does not include recognition Integrity (CIS) Statement Commemorative the fishing industry. Enhancing visitor experience and communication of messages. and communication experience Enhancing visitor Further incorporating social science to better understand visitor needs and expectations. understand visitor better to social science incorporating Further Regular treatment of wood-boring beetles which pose a high immediacy beetles the buildings. to of wood-boring threat Regular treatment Structural concerns for the stairs and second floor of the Ice House. floor of the Ice the stairs and second Structural for concerns Maintaining the condition of built resources in a harsh maritime climate. Maintaining of built resources the condition Inadequate environmental controls for cultural resources. for controls Inadequate environmental Revalidating the commitment to the Gulf of Georgia Cannery the Gulf of Georgia site. Society to the historic Revalidating the commitment operate to The Cannery The 2002. has nurtured since in the community significantly and expanded its relationships and Artisans Market and the Music Nights. Farmers Steveston Examples include sponsorship of the Developing and publishing a book in 2008 and 2009, to reflect the research and messages for the for the and messages research reflect the and 2009, to and publishing a book in 2008 Developing throughout public and school libraries to distributed publications are The annual temporary exhibit. the region. Working with federal and municipal partners to ensure the site’s heritage values were respected when when respected heritage values were partners and municipal the site’s with federal ensure to Working Shed propertyTin was developed. the adjacent The re-shingling and gutter replacement of the Cannery complex in 2008 reduced the threat of water water of the threat of the Cannery re-shinglingThe in 2008 reduced replacement complex and gutter infiltration. Re-capitalization of the audio-visual equipment in the theatre and the West Coast Canning Line Line Canning Coast Re-capitalizationWest of the audio-visual and the the theatre equipment in offer. visitor of the site’s components exhibit, both major t t t t t t t Improvements can always be made to enhance visitor experience, partnerships and cultural resource partnerships experience, visitor and cultural resource enhance be made to can always Improvements include: be addressed to management. Key issues which need t t t t There are currently no commemorative integrity no commemorative currently are There t Cannery does not have a formal relationship with Aboriginal groups in regards to management planning. management planning. to in regards groups Aboriginal with relationship a formal Cannery does not have example is One projects special Cannery. at the for groups Aboriginal being made with Connections are of a temporary development the fishing. Aboriginal exhibit on being built for the relationships projects special Management and on-going actions maintenance. actions, such as regular include large, Highlights include: site. of the the state improved management actions have years, Overthe past several t *65;,5;:

1.0 Introduction...... 1 1.1 Site Description ...... 1 2.0 Resource Protection...... 3 2.1 Resource Protection Context...... 3 2.2 State of Resource Condition...... 6 2.3 Effectiveness of Communications in Relation to Heritage Resources...... 8 2.4 State of Selected Management Practices...... 8 3.0 Public Outreach Education ...... 9 3.1 Public Outreach Education Context...... 9 3.2 State of Public Outreach Education ...... 10 4.0 Stakeholder and Partner Engagement...... 11 4.1 Stakeholder and Partner Engagement...... 11 4.2 State of Stakeholder and Partner Engagement...... 13 5.0 Visitor Experience...... 15 5.1 Visitor Experience Context...... 17 5.2 State of Visitor Experience...... 17 5.2.1 Visitor Experience – Personal Connection ...... 17 5.2.2 Marketing and Promotion...... 18 5.2.3 Interpretation...... 18 5.2.4 Activities and Services...... 19 6.0 Aboriginal Perspectives ...... 21 7.0 Results of Management Actions ...... 23 8.0 Key Issues...... 25 9.0 Appendix ...... 27 Authors and Contributors ...... 27 References...... 27 Glossary...... 28 State of the Site Report of the Site State 2010

IV State of the Site Report 2010 1 ways that leave them unimpaired for present and future generations. marine conservation areas and these protected places are enjoyed in experiences, to their national parks, national historic sites and national 7HYRZ*HUHKH(NLUJ`»Z:[YH[LNPJ6\[JVTL! Canadians have a strong sense of connection, through meaningful Fig.1: Location of Gulf of Georgia Cannery of Gulf of Georgia National Historic Site Location Fig.1: of Canada. Canada’s West Coast (SoSR) provides an (SoSR) provides . The CanneryThe in 1894 and was was built .

State of the Site Report Fishing Industry integrated and comprehensive summary and comprehensive of the current integrated Cannery of Gulf of Georgia National Historicstate Site (NHSC).of Canada is the site It well assesses how and mandate Agency’s Canada meeting Parks outcome. strategic performance in SoSR reportsThe on the site’s in relation and indicators achieving established targets conservation, and visitor external resource relations to In addition, the SoSR highlights experience. maintaining and made towards achievements goal of the ultimate The of the site. the state improving report which will inform of a document is the creation for the Gulf of is the first SoSR This decision making. CanneryGeorgia and will serve as an important in tool management plan. the upcoming of the development the largest cannery Itthe largest time. at the in British Columbia canning salmon in the 1930s but remained stopped active as a net loft, as a herring fish depot and later CanneryThe operations in 1979. ceased reduction plant. conserve to local community lobbied government The Inthe Cannery 1984 the Cannery as a heritage site. as a operate to Canada Parks to was transferred its to the site of Conversion site. national historic To function day began in the mid-1980s. present a portion of the Cannery, of the the centennial celebrate until continued Work the public in 1994. opened to site is operated site The fully opened. 2000, when the site an organization Cannery the Gulf of Georgia Society, by that was instrumental in the conservation of this site. :0;,+,:*907;065 River in on the South Arm of the Fraser Located Cannery Gulf of Georgia the NHSC Village, Steveston the historycommemorates of

The The

Introduction 1 2 State of the Site Report 2010 herring reduction plant,the herring reduction groups. Programs include:tours ofthecanninglineand special events for thegeneralpublic, schoolsandother offers ofinterpretiveThe avariety Cannery programs and salmon products. local interest books, salmoncanlabelsouvenirs and ofthemedmerchandisecarries awidevariety including exhibit space. shopwhich alsohousesagift The Cannery canning industry, plantandaflexible aherringreduction presents ofthe boththesocialandtechnological history salmoncanninglinethat exhibits includeafunctioning resources theindustry’s whichreflect development. Key on the West buildingsandextant Coast; andtheCannery Steveston, fishingvillage historically themostimportant Fishing the West Coast West the Fishing because ofitsassociationwiththe The isnationallysignificant GulfofGeorgia Cannery and exhibition), participate intheseprograms.participate in2009to 3,100studentsvisitedOver theCannery K-12 andfor Languageprograms. EnglishasaSecond studies andscience curriculafor studentsingrades programsSchool are designed to complement thesocial people visited thesite. increased over thepastseveral years. 2009,26,690 In visit from SantaatChristmas. Visitors have to theCannery and dance), aHaunted Cannery Tour atHalloween anda the boilerhousetheatre, children’s drop-in activities, Industry Steveston at the Cannery the at , from the1870sto themodernera;itslocationin (a walking tour ofthevillageSteveston), (awalking (anoutdoor music series), Salmon Stomp Salmon (anannualphotography contest Journey Through Time Through Journey (acelebration offolk music West Coast Fishing Fishing Coast West Strolling through through Strolling filmin Music Music State of the Site Report 2010 3 Anobiid Beetles, Anobiid Beetles, known locally as post powder wood- are beetles, boring insects that can cause extensive structural damage if left wood to of Levels untreated. are infestation monitored carefully at every years three the Cannery and showing areas in beetle increases activity or areas that are exposed or precipitation to leakage are treated with a borate surface (Tim-borspray or This Penatreat). prevents treatment newly hatched larvae entering from the wood. >VVK)VYPUN )LL[SLZ and 2 . 2

a mezzanine level of 1,790 m a mezzanine level The complex was constructed was 1894 and 1964, between complex The industrial dictated changing changes by its physical the main Buildings include of the industry. requirements (Feeding Oil Shed Vitamin House, Cannery Ice building, Lead Shed, Watchman’s Oil Plant), Oil Drum Shed, Deck, and three Oil Drum Cradles, Farm Tank Foundry, and of the South adjacent Dock immediately metres the Cannery. parallel to Federal by the be Classified to NHSC is considered The Heritage Building Review Office the highest (FHBRO), in the Minister of Environment from heritage designation infiltration, water High humidity, the FHBRO program. wood- of fluctuations and the presence temperature protection ongoing resource boring beetles create challenges. Cannery The built to building (1894) was originally process to required the industrial processes contain export. a canned commodity suitable for salmon into the building in made to were adaptations Over the years, industrial requirements. with changing accordance structure include the herring the original to Modifications reduction addition (1942) and the construction of a dryer shed (1948). In 1956, further an permitted alterations final large The in production capacity. increase The designated place, that is, the area encompassed by by encompassed the area that is, place, designated The of a consists commemoration, site the national historic with fish processing of buildings associated complex The outbuildings. including adjacent and canning, wharfa large on the river Cannery is built over complex the into on heavy timber piles driven which rests superstructure is utilitarian, The and bank.riverbed scale is The timber. of and constructed entirely well-built footprint of 3,580m floor with a ground very large, 9,:6<9*,796;,*;065*65;,?;

Resource Protection Resource 2 4 State of the Site Report 2010 .GrindingShed and K. Lead Foundry H. Watchman’s Shed G. Dock South F. Tank Farm Deck E. Vitamin OilShed D. OilDrumCradles C. OilDrumShed B. Building Cannery Main A. +L[HPSLK:P[L4HWVM.\SMVM.LVYNPH*HUULY` the exhibitspace. of theCannery. of This area isopento thepublicaspart Following thewar, focus becametheprimary reduction led to thecanningofherringandreduction. for cheapprotein generated by theSecond World War requirements inthiscase, offishproducts; thedemand isassociated withthechanging It function. reduction blending offishoils, primarilyfrom ofthe herring, aspart in1940toconstructed housethestorage, refining, and The Vitamin OilShed(Feeding OilPlant)was plantandotherexhibits.reduction the boilerhousetheatre, thecanningline, herring shoparea,houses theadmissionsandgift washrooms, use ofthebuilding. buildingcurrently The Cannery ofthewalls, testifying to theprior be seenalongportions (1964).Fish facility and sacking scaledepositscanstill ofa shed grinding modification wasthe construction FIGURE 2 J. Dryer Shed Dryer J. .Ice House I. Sacking FacilitySacking F I J K E A including rebuilding. isnow usedprimarilyfor It specialevents as aculturalresource of becauseoftheextent andcanning.of herringreduction The deckisnotlisted as aplatform to provide storage for theoilby-products The Tank Farm addedintheearly1940s, served Deck, to theOilDrumShed. forwere large fishoiltanksadjacent builtasthesupports the public. The OilDrumCradles, alsoaddedin1941, houses themaintenance workshop andisnotopento from plant. theherringreduction This buildingcurrently storage area for fishoildrumswhich theoil contained The asa OilDrumShedwaserected in1941to serve boat storage area, andasabluestone tankholdingarea. loading andunloadingarea supplies, for asa Cannery asafresh fish in 1942,served receiving wharf, asa in1906and reconstructed constructed The Dock, South D Music at the Cannery the at Music G H B C and Salmon Stomp Salmon .

State of the Site Report 2010 5

Parks Canada/John Gordon Canada/John Parks Parks Canada/John Gordon Canada/John Parks 9LK\JPUN:TLSS ^P[OH:[PURLYVV Herring reduction is a smelly business. and the Peabody Stinkeroo The reduce installed to Incinerator were odour and airborne particles the from dryers inside the herring reduction plant. West exteriorof Cannery wall West Stinkeroo and Vitamin Oil Shed Vitamin and Stinkeroo

In addition to the complex of buildings and the dock of buildings and the In the complex addition to Cannery the structure, I and houses a collection of level These artifacts. and archaeological II historical the documentation and to integral which are resources, include: the canning line and of the site interpretation stinkeroo, herring reduction plant equipment, boilers, and equipment, mechanical tools building furnishings, transportation trapping, communications and fishing, documents and personal and equipment, archival tools distinct two are collections on the site; There objects.

Parks Canada/John Gordon Canada/John Parks Parks Canada/John Gordon Canada/John Parks Ice House Ice South Dock The bluestone (copper sulphate) was used in treating was used in treating sulphate) (copper bluestone The again in the mid- was reconstructed dock The nets. 1980s as part project. stabilization of the Cannery’s the reconstructed per se, a cultural resource While not earlier of the materials and the form dock emulates important the sense of place to docks and is therefore as a cultural dock is not listed The at the Cannery. South The of the extent because of rebuilding. resource from the public but is visible to Dock is not accessible for inside the main Cannery the backdrop and provides the start of the canning line tour. served Shed built in 1944, as the post Watchman’s The The security of the complex. ensure to a watchman for was used as a foundry added in 1940, Foundry, Lead used in fish nets until 1960. the lead weights It was for Both of these buildings are shed. also used as a storage not been behind the main Cannery and have complex not accessible and are as exhibition spaces developed the public. to the for ice provide House was built in 1943 to Ice The was crushed and fleet. Ice Company Fishing Canadian salmon the fresh as used for as well boats, loaded onto building was This and shipping function. receiving activity and now area as a children’s redeveloped it controlled; facilities and is climate washroom contains programs. school deliver is primarily used to 6 State of the Site Report 2010 *VTTLTVYH[P]L0U[LNYP[`9H[PUN inSteveston. industry contributes to therichculturallandscapeoffishing been maintainedover theyears andtheCannery good state. has ofthestructures The heritagecharacter Overall, thedesignated place isconsidered to beina commemorative (Figure integrity 1). onlyaminorimpairment 2009, reflecting to impairment’ or9/10. The ratingremained thesamein (CIE) rated thecondition ofculturalresources as ‘minor The baseline2003Commemorative Evaluation Integrity :;(;,6-9,:6<9*,*65+0;065 contribute to theoverall senseofplace. Steveston; help neighbouringbuildingsandactivities the community. isastrong focalThe Cannery pointin and physical integrity,of thefishingheritage whichreflect place. complex hasahighdegreeThe Cannery ofvisual isthedesignated for theCannery important is extremely designation for NHSC. theGulfofGeorgia Cannery What additional elementsare applicableto thereasons for features andarchaeological sites. Noneofthese also includeelementssuchaslandscapes, landscape are broader they thanbuildings, andobjects; structures Heritage resource andresource conservation protection (comprised primarilyoflevelcollection IIartifacts). Society’s andtheGulfofGeorgia Cannery artifacts) Parks Canada’s (comprised mostlyoflevel collection I FIGURE 1 Practices Management Selected Communications Effectiveness of Resource Condition (CONDITION) INDICATOR RATING 2003 ODFI POOR FAIR GOOD RATING GUIDE RATING 2009 TREND possible. The otherarea pipe ofconcern istheaging dry deterioration andneedsto beassessedassoon buildings. Cannery The tileisshowing signs of eastwingoftheMain asbestos tileontheexterior An additionalarea thatmay beofconcern isthe and windows. concerns regarding water infiltrationthrough thewalls Foundry andIce Housemustremain fairdueto serious the ratingfor Cannery, theMain Watchman’s Shed, Lead determined thatdespite thissignificant improvement, concerns regarding water infiltration. The CIE complex wereCannery replaced, whichmitigated some 2008,thecedar shingleroofIn andgutters ofthe amount ofremedial work thathastakenplace (Table 1). designation are largely stabledueto thesignificant associatedbuildings andstructures withthereasons for The 2009CIEdetermined thatthecondition ofthe consultation andbebrought before Council. theCity Cannery. This proposal stillneedsto undergo public thismay includetheGulfofGeorgiaa heritagedistrict; ofSteveston to designate ofRichmond as aportion City of theoverall senseofplace, there isaproposal by the West Coast fishingindustry. Assisting intheprotection historic related buildings, andactivities structures to the Village ofSteveston. The hasmany community other ofthe toRichmond, maintaintheheritagecharacter of NHSC to suchastheCity work withpartners, for objective thedesignated placeAn important isfor the 10 1 2 3 4 5 6 7 8 9 SCORE 6]LYHSS9H[PUN Significant Impairment COMMEMORATIVE Severe Impairment Minor Impairment Major Impairment No Impairment INTEGRITY STATE OF

State of the Site Report 2010 7 Parks Canada Parks TREND 059,3(;065;6/,90;(.,9,:6<9*,: ONDITION ONDITION RATING The mouldy insulation on this pipe was removed from from on this pipe was removed mouldy insulation The Cannery office Store ,--,*;0=,5,::6-*644<50*(;065: communications is assessed in of effectiveness The heritage to of note detail in section 5.0, however, conservation in is that while the Canneryresource excels Off-site and de-accessioning or purpose built storage are the As being considered. solutions which are potential Canada, Parks Cannery by one owned collections, has two effortrequired is collaborative a the Society, the other by issue. the storage resolve to in order 2009 C ONDITION ONDITION RATING 2003 C BUILT HERITAGE RESOURCE HERITAGE BUILT Overall Rating Fair Fair Tank Farm Deck Farm Tank South Dock ShedWatchman’s FoundryLead HouseIce Good Not Rated Fair Poor Good Rated Not Poor Fair Fair N/A Fair Cannery BuildingOil Drum ShedOil Drum Cradles Oil ShedVitamin Fair Good Good Good Fair Good Good Good TABLE 1 1 TABLE 6]LY]PL^VM*VUKP[PVUVM)\PS[/LYP[HNL9LZV\YJLZ sprinkler system that has developed several leaks on the leaks on the several sprinkler that has developed system is the system While of years. past couple the joints over been repaired, leaks have closely and the monitored further to the near future will be a need in evaluate there is also showing securityThe alarm system the system. conditions. environmental due to of corrosion signs A collections of in the spring and summer inventory of artifacts the condition that overall, and 2009 found with some overall stable, objectshistorical is relatively high humidity control. decline due to and lack of climate identify project,During the inventory it was possible to 95% of the 4,870 artifactsand locate in the accessioned artifact Canada ArtifactParks collection at the Cannery. removal their some objects, due to from missing tags are in 2001, and the use beetle treatment powder-post for of artifacts Line of the Canning in the development Some 1990s and subsequent exhibits. exhibit in the late identified in the 2009 inventory; were of these items of list. In on the un-located addition, many others remain the old artifact tags in the collections be need to labelling damage or improper due to replaced techniques. and collections space storage regarding Concerns (main areas high. Collections storage remain conditions and east mezzanines in the main cannery building) lack fluctuations significant experience in control, climate full. currently and humidity and are temperature is on-going. conditions Monitoring of environmental 8 State of the Site Report 2010 include: poorstorage conditions, thelarge numberof lack ofclimate control. Keyissuesthatbecame apparent and dueto highhumidity the condition oftheartifacts to berelatively stable, butwithsomeoverall declinein identified andlocated.Overall, was the found collection wereinventory 95%ofthe4,870Parks Canada artifacts assessment wascompleted inJuly2009.Duringthe the inventory wasnever completed. Aninventory and staffing challenges, includingchangesand shortages, in2006,butdueto wasstarted Canada collection inventory was from 2000.Aninventory oftheParks At thetimeofCIE,mostrecent collection integrated into thesite’s operations. and professional are andtechnical effectively activities effectively, are on-site interventions doneappropriately Cultural resource managementprinciples are applied Parks Canada’s Asset System. Information Management and results are recorded onaregular basisthrough to beeffective. The building resources are monitored The outlinedintheCIEwere objectives generallyrated :;(;,6-:,3,*;,+4(5(.,4,5; evolution ofthefishingindustry. the changing andthe physical oftheCannery structure clearly. between Only46%ofvisitors makeaconnection designation needsto becommunicated muchmore the West Coast Fishing Industry. This reason for illustrates thedevelopment of oftheCannery structure years willbebetter communication ofhow thephysical One ofthekeychallengesfor thesite inthe upcoming correctly. survey, withmore respondents answering thequestions results indicatesurvey improvements from the2001 just missingthecut-off. Onapositive note, the2007 hasa rating is75%,meaningtheCannery ‘fair’ rating, questions correctly in2007. The standard for a ‘good’ designation), 74%ofrespondents answered the site messages(understandingreasons forimportant dramatic changes. regards In to visitors remembering effectiveness of communications, itwasnotdue to hadadecrease intheCIEratingforWhile theCannery minus’ ratingin2003to a ‘fair plus’ ratingin2009. Communications CIEratingto decrease from a ‘good resultedThese intheEffectiveness two shortfalls of viewsdiffering ofthefishingindustry. contemporary understanding ofreasons for designation andthe communication ofsomemessagesto increase visitor interpretation, improvements could bemadeinthe 79(*;0*,: of wood. made ongoing wood-boring beetletreatment ofartifacts containingitems leadandtheneedfor inthecollection the gift shop the gift Young readers enjoying thechildren’s in booksection

Parks Canada/John Gordon State of the Site Report 2010 9 My Monster Trademarks and Salmon Art: (an illustrated study on British (an illustrated (a children’s book about a boy’s first day of work work of first day book about a boy’s (a children’s Cannery A Brand New Perspective Columbia salmon can labels, published 2002), published salmon can labels, Columbia at the Gulf of Georgia Cannery, published 2008) and published 2008) and Cannery, at the Gulf of Georgia What’s Afloat: been widely books have These (published 2009). A Boatspotter’s at school at the Cannery available Store, and are circulated Guide Greater throughout and bookstores and public libraries, to the Fraser included in educational outreach also are They Vancouver. River kits. Cannery publications include Nat McHaffie Steveston, British Columbia What’s Afloat The Gulf of Georgia Cannery Society A Boat Spotter’s Guide to the South Arm of the Fraser River South Arm of the Fraser

*65;,?;

The Gulf of Georgia Cannery Gulf of Georgia connects The with audiences primary in three participationoff-site ways: in special Cannery on-line and through publications. events, Cannery participatevolunteers staff and in a variety of including Britannia Heritage special events off-site Salmon the Steveston Maritime Festival, Shipyards and Fair Trip Field Teachers Mainland the Lower Festival, maintains an online site The the local Heritage Fair. and the website Canada the Parks through presence Society has an active blog launched in 2008 (gulfofgeorgiacannery.com/blog). 7<)30*6<;9,(*/,+<*(;065

Public Outreach Education Outreach Public 3 10 State of the Site Report 2010 t events hasremained fairlyconsistent from year-to-year. fair andteachers associationconferences. The numberof Showcase (at Tourism Vancouver) aswell asthefieldtrip Tradeshow, HeritageFair, theRichmond the Tourism Festival,Britannia Maritime Steveston SalmonFestival staffand annually byvolunteers, Society including: 10-12 school, tourism events andcommunity attended t its off-site programming in ofquantitativeterms figures: The doesmonitor GulfofGeorgia elementsof Cannery for Parks Canada. assess thesetwo indicators, astheyare newmeasures the lastfive years datawasnot specifically to collected education include:appreciation andunderstanding. Over National indicators usedto assessthestate ofoutreach :;(;,6-7<)30*6<;9,(*/ audiences. considered to beeffective in regards to thetarget Overall, theoff-site programming isquite diverse and pagesontheParksthe Cannery Canada website. currently notavailable isthenumberofwebsite hitsto Additional information whichwould beuseful, butis Number ofbooksdistributed (1,000copies of launched inMay 2008. 11,451 bloghits, blogwas since theSociety Monster Cannery Monster ,+<*(;065 , 2,000copies of What’s Afloat) What’s My My . State of the Site Report 2010 11 stakeholders to manage Steveston Museum manage Steveston stakeholders to Heritage. preserve Steveston’s and to including the Steveston Museum and Britannia including the Steveston CanneryThe currently is Heritage Shipyards. a walkingtour of the village of Steveston offering Museum. with the Steveston as a joint program exhibits, events and programs regularly in its regularly and programs events exhibits, annual the Cannery’s circulating newsletter, and operating the Steveston calendar of events, and Artisans Market in Fisherman’s Farmers Park. of the area surrounding the Cannery surrounding including of the area south dock and the the Park, Fisherman’s net loft. Canfisco the Cannerysurrounding including Fisherman’s net loft. the south Dock and the Canfisco Park, o Manages the local harbour which includes much o Owns the local harbour and much of the area o with the City of Richmond and other Works Steveston Harbour Authority Steveston Small Craft and Oceans, Department of Fisheries Harbours Branch City of Richmond (including Richmond Heritage Services) o Manages in Steveston other heritage sites Steveston Community Society Community Steveston o Supports the Cannery’s promoting by the site Steveston Historical Society Steveston Steveston. Stakeholder engagement and involvement is Stakeholder engagement and involvement Steveston. the broader into the site integrate also a key means to Stakeholders include: community. t t t t t

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The Gulf of Georgia Cannery Gulf of Georgia is one of a few NHSC The a non-profit managed by are that sites Canada Parks SocietyThe is society services. under a contract for all day-to-day aspects for responsible of the site’s services,operations including visitor interpretation, collections and management, marketing, programming, retains Canada Parks ongoing maintenance. and renovations, repairs major for responsibility and developing permanent exhibit redevelopment, conservationimplementing guidelines for and fabric and setting user fees. of historic maintenance Society 235 individual and 30 has The currently year-round full-time, five are There members. corporate and contract employees as several as well employees, including interpreters, seasonal staff, 12 approximately Incollections assistants and gift shop attendants. who 60 volunteers addition, the Society manages over There 1,650 hours of service over in 2009. contributed primarily residents members, 16 board currently are in heritage the local community with an interest from board The preservation and community stewardship. Canada Parks also includes 2 ex-officio members; a Liaison and a City of Richmond Liaison. City Council as Society activeThe permanent committees has seven In the addition to ad hoc committees. as several well services,contract the Society for revenue retains grants, gift shops sales, user fees, through generated sponsorships and fundraising. fishing village is key location in a historic Cannery’s The of a understanding and enjoyment both the visitor’s to Canada such, it is vital that Parks As the site. visit to and the Society and closely with their neighbours work preserve the heritage characterother stakeholders to of :;(2,/63+,9(5+7(9;5,9

Stakeholder & Partner Engagement & Partner Stakeholder 4 12 State of the Site Report 2010 t t t t t o The Cannery issurrounded by The aresidential Cannery o Local residents ChamberofCommerceRichmond to thewest netloft theactive ofthe Manages o Canfisco for school Distributes outreach partners kits, o Board School Richmond memberofthis isanactive The Cannery o Tourism Richmond o The Cannery is an active memberofthis isanactive The Cannery o may create concerns. trafficorparking events whichtheymay liketo attend and, which to keepthelocalresidents informed ofspecial maintain goodrelationships. works The Cannery are made andefforts community to buildand forconsistently thesite. shown theirsupport acquisition by thefederal government andhas priortothe GulfofGeorgia its Cannery Cannery. Canfisco wasalsothelastoperator of publications. program anddistributes pilotprojects Cannery Steveston Committees. andMarketing organization, andisrepresented onboththe organization. t o Supports the Cannery though corporate theCannery Supports o sponsors) corporate Local (particularly businesscommunity years. tours willbeaddedinfuture not-so-scary soldout,andadditionalThe pilottour quickly Haunted Cannery Tour”Scary thatOctober. revamp thetour andlaunchedthe “Not-So- worked withSteveston inconjunction to Kids younger programming children. staff Cannery adapted to meettheneedsoffamilieswith successful Haunted Cannery Tours could be andaskediftheapproached theCannery promote inSteveston, familyactivities local non-profit organization that works to thesummerof2008,StevestonIn Kids, a *VTT\UP[`5LLKZ 9LZWVUKPUN[V and seasonalexhibitsby promoting thesite. memberships, sponsorshipofspecialevents Farmers Market andArtisans Shoppers attheSteveston

State of the Site Report 2010 13

Karen Lee Karen Rob Hart Rob The SocietyThe and sustaining takes the lead in building Staff actively in the community. relationships stakeholder connect to ongoing stakeholders on an with other work and / or developed are at the site programs Many basis. with other community in collaboration implemented examples include the Steveston Recent stakeholders. Legacy Artisans and Market and Steveston’s Farmers “Not-so-Scary Society), Community Statue (Steveston Kids), Salmon Return (Steveston Tour” CanneryHaunted (art installation, Earth Show Arts), Photography Digital Education) and (Richmond Continuing School Board Tourism Doors Open Richmond of Richmond, (City Richmond and other Richmond attractions and associations). helps of Directors community-minded Board An active, build and sustain importantto in the relationships have of Directors Members the Board of community. extraordinary helped to and have personal networks several example, For relationships. strategic build many a City instrumental in bringing Council were directors This, as an ex-officio the Board member. liaison onto the improved among other efforts, has significantly the Cannery between relationship and the City of a create it has helped to Richmond. Most importantly, understanding at the Citybetter Richmond, of and City One it operates. and how of the site specifically, Council relationship understanding and benefit of this improved

9th Annual Steveston Seafood and Wine Festival Festival Wine and Seafood 9th Annual Steveston the Rotary by hosted Club of Steveston

Salmon Fest Parade on Canada Day, 2008 Day, on Canada Parade Salmon Fest

* Aussi disponible en français en disponible Aussi *

Saturday, October 31 October Saturday,

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1:00 pm - not so spooky kid’s tour kid’s spooky so not - pm 1:00

12138 Fourth Ave, Richmond | www.gulfofgeorgiacannery.com | Richmond Ave, Fourth 12138

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2:30 pm, 4:00 pm - Traditional haunted tours haunted Traditional - pm 4:00 pm, 2:30

for a spooky history tour. history spooky a for

Saturday, October 24 and Sunday, October 25 October Sunday, and 24 October Saturday,

5:30 pm - Extra spooky tour not recommended for children for recommended not tour spooky Extra - pm 5:30

1:00 pm, 2:30 pm, 4:00 pm - Traditional haunted tours haunted Traditional - pm 4:00 pm, 2:30 pm, 1:00

5:30 pm - Extra spooky tour not recommended for children for recommended not tour spooky Extra - pm 5:30

NATIONAL HISTORIC SITE OF CANADA OF SITE HISTORIC NATIONAL

Join the ghosts in the Gulf of Georgia Cannery Cannery Georgia of Gulf the in ghosts the Join

The cannery is haunted! is cannery The

GULF OF GEORGIA CANNERY CANNERY GEORGIA OF GULF LIEU HISTORIQUE NATIONAL DU CANADA DU CANADA DU NATIONAL HISTORIQUE LIEU ,5.(.,4,5; The CanneryThe leader in partnering is a and stakeholder a model for be considered engagement and should structure and of innovation, in terms Canada Parks of partner state The engagement is critical to success. conservation at experience and visitor heritage resource Cannery as the Gulf of Georgia Societythis site is operations. day aspects all to for of the day responsible be improved but could is good, key relationship This year three other than the existing an agreement through a well-established enjoys Canada contract. Parks with the Societyworking relationship and ongoing in are reporting and regular procedures communication a Society it by management of the site allows The place. and quickly rapidly implement new ideas to to respond circumstances. changing :;(;,6-:;(2,/63+,9(5+7(9;5,9 Several of the above groups are also members of an also are groups above of the Several of Group the Steveston of local non-profits; association issues. range of local on a wide works group This Seven. CanneryMembers of Georgia include the Gulf Society, the Steveston Society, Community the Steveston Historical Society, Steveston the Harbour Authority, and the Shipyards Britannia Heritage Farm, London Rotary Club of Steveston. 14 State of the Site Report 2010 provincial levels. awareness oftheNHSCatbothmunicipaland significantly, stillneeds improveto butthe Cannery hasimprovedThe relationship ofRichmond withtheCity thiscommunity.techniques thatwillhelpto re-engage forproject anexhibitontraditionalFirst Nationsfishing However, iscurrently onaresearch working theSociety the past,butcurrently therelationship isminimal. have special events beenengagedthrough in Cannery with otherhistoric sites inthearea. First Nationsgroups struggled withfindinganeffective wayto create synergy stakeholder relationships attheCannery. The site has and challengesremainSome interms ofpartners includedinthisdistrict. Cannery Parks Canada representatives, are lobbying to have the inStevestonDistrict andBoard members, inadditionto iscurrentlyRichmond planningto create aHistoric grants, for whichitwaspreviously ineligible. of The City isnow eligible foris thattheSociety ofRichmond City State of the Site Report 2010 15

at the

songs from his

g John Baldry

USIC CANNERY

dian music, some

Aussi disponible en français

Sibel Thrasher M Gabriel Mark Hasselbach

Ranj & the Discriminators

uly 9

th J Smooth jazz musician Gabriel performs latest CD. uly 16

rd J A smooth, unforgettable voice, Sibel brings her own brand of classy jazz to Steveston. As Lon said of her, “Thrasher is a Smasher.” uly 23

J CDs, DVDs, Records “Indo-Folk” combines a vast ramge of In rock ‘n roll, and great guitar melodie

.ca

swing band!

Lieu historique national du Gulf of Georgia Cannery

Friday Nights at 6:30 pm

ADMISSION BY DONATION

Dancetime Big Band Mojo Zydeco

Gulf of Georgia Cannery National Historic Siteparkscanada.gc.ca parcscanada

Carolyn Mark

www.gulfofgeorgiacannery.com | 12138 FourthAve Richmond | 604-664-9009 une 18

th J Get your feet tappin’ with this 10 piece They’ll be playing your favorite classic hits all night long! une 25

J nd Hot Louisiana dance music. The driving sound will get you up on your feet and smiling. uly 2

J JunoAward nominee brings her own brand of alternate country back to the Cannery. According to the 2007 visitor survey, the majority of survey, the 2007 visitor to According the first for 46, visiting the site Cannery over are visitors visitors of the Canadian Half Canada. from time and are majority with the from coming British Columbia from are Of 30% of area. surveyed, visitors Vancouver the greater friends and family, from about the site first heard visitors 14% reported they walking15% by or driving by, about the Cannery while 10% learned knew” “always Of surveyed guide. the visitors a travel about it through the Cannery. to visitors return in 2007, 15% were a variety attractedIndependent of through are visitors including the materials marketing and communications 40,000 site annual distribution of approximately annual insert 300 locations, and paid at over brochures advertising (including a Chinese in local newspapers language paper), active membership and inclusion in Tourism Richmond, Tourism with materials promotional radio advertising BC, targeted Tourism and Vancouver as well website, Canada during the open season, Parks marketing materials. Canada as other Parks (shown twice an hour); (shown

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Canning Line and Herring Reduction on Canning Plant tours the hour; and panels, Self-guided interpretation by visits facilitated video kiosksaudio stations, and interactive islands. interpretation Journey Through Time film t t Upon arrival at the Gulf of Georgia Cannery, visitors are are visitors Cannery, Upon arrival at the Gulf of Georgia in the climate-counter the reception at greeted This east wing of the main Cannery controlled building. In facilities. a gift also contains shop and washroom area 2009 the Cannery the the public from was open to – , Monday weekend Thanksgiving to of May beginning 11am – 5pm and 10am – 5pm and Sundays Saturday round. year upon request groups to distinct the Cannery: four types to of visitors are There school program groups, organized independent visitors, participants participants. and special event a variety of offered are the site Independent to visitors options, personal and non-personal interpretation including: t =0:0;69,?7,90,5*,*65;,?;

Visitor Experience Visitor 5 16 State of the Site Report 2010 @LHYS`([[LUKHUJL Work at Machines Journey Salmon’s curricula for studentsingrades K-7. Programs include; designed to complement thesocialstudiesandscience total visitors andare ofprograms offered awide-range programSchool participants and /orseniorsgroups. centresschools andcommunity thathave day camps visitor, mailingsto withtheadditionofsomedirect ESL through many ofthesamemethodsasindependent parties. camps andbirthday These groups are reached Second Language(ESL)classes, seniors’ tours, day needs. Groups includetour groups, Englishasa possible staffcustomize tours accommodateto diverse private tour andscreening ofthefilm,andwhen of visitors to theCannery. Groups have theoptionofa Organized groups and 40%hadanotherteacher recommend theprogram. school program brochure, 20%hadbeenpreviously, of teachers learnedabouttheprogram through the According to the2009schoolprogram evaluation,30% FIGURE 2 t t t Change TOTAL In 2008,thesignificant increaseIn invisitors wasprimarilydue to theadditionofnewspecialevents including reasons). due to budgetary operating season(shortened 2006,there wasasharpdeclineinvisitationduetoIn ashorter wasopenfrom thefirstSaturday 2005,theCannery 31. In inApril–October Rivermania (Grade 3-5), Cannery Stories (Grade (Grade 4-6)and 3-5),Cannery event Day. onBCRivers (Grade 5). (Grade K-2), account for 5%ofthetotal number account for 10%of Fishy Business: A Century of of Century A Business: Fishy YEAR types isillustrated inFiguretypes 3. presented inFigure 2,andthebreak-down ofvisitor by Julyand May. Total visitationover thelast13years is The peakmonth for visitationisAugust, followed closely websites andtargeted radioadvertising. through event listingsincommunity columns and throughout thecommunity. Events are alsopromoted distribution ofanannualCalendar ofEvents andposters are reachedSpecial event through participants the Tours andChristmasattheCannery. Cannery, SalmonStomp, Haunted Rivermania, Cannery Richmond, Canada Day OpenHouse, Musicatthe Vancouver). Specialevents includeDoorsOpen andMetro (includingRichmond the localcommunity visitors in2009. These visitors tend to beresidents of Special event participants conferences. Lower Field Mainland Trip Fair teachers’ andatselect are alsoreached through thewebsite, attheannual throughout Greater Vancouver annually. groups School 2,400schoolprogramOver brochures are distributed Salmon Stomp Salmon accounted for 32%oftotal , Music at the Cannery the at Music andthe

State of the Site Report 2010 17 Parks Canada/John Gordon Canada/John Parks 772 220 299 498 607 846 1,728 2,611 8,473 1,450 4,396 1,133 3,657 visit. The 2007 visitor survey found 99% of visitors were were survey 99% of visitors 2007 visitor The found visit. very were satisfied, satisfied with their visit and 83% satisfaction the visitor target. exceeds meaning the site the 2009 VIP survey, of the 2007 Based on results results card evaluations and comment school program of visitor the state update, and the 2009 CI Evaluation Overall, Cannery at the experience is excellent. satisfied highly the Cannery to independent visitors were that they majority indicated The of visitors with their visit. MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL *VUULJ[PVU TOTALS 229 164 5,478 2,433 6,620 7,713 1,572 1,334 230 917 26,690 Music Series 608 525 Promo AdmissionPromo Rental AdmissionSponsored 32 15 2,858 455 3,433 441 341 600 227 54 4,396 617 290 260 300 Seniors Group ParticipantsSeniors Group ParticipantsESL Program Other Participants Group 80 29 35 15 131 35 27 39 195 28 166 88 106 128 16 16 63 86 108 13 Fort Langley DiscountFort ParticipantsSchool Program 84 104 1,003 997 39 4 29 85 36 73 185 163 22 7 StudentSenior MembersFamily 1 2 103 34 244 96 38 239 229 289 468 199 313 354 73 324 86 146 96 12 Adult 3 8 486 517 779 908 552 404 FIGURE 3 3 FIGURE =PZP[VY)YLHRKV^U The visitor experience is the sum total of a visitor’s of a visitor’s total is the sum experience visitor The to planning the trip, from interaction site, with the The the visit. remembering to experiencing the site, a sense of will develop visitors is that expected result which will be measured personal connection the site, to the place consider 1) visitors indicators: two by their visit. satisfied with are and 2) visitors meaningful, to be yet has a baseline target the first indicator For of 85% of has a target indicator second The developed. very satisfied and 50% are satisfied with their are visitors =PZP[VY,_WLYPLUJL¶7LYZVUHS :;(;,6-=0:0;69,?7,90,5*, experience of visitor of the state evaluation following The the 2007 primary two is based on sources, information (VIP) Program Information surveyVisitor and the 2009 four are There (VEA). Assessment Experience Visitor each of which has one experience, visitor for indicators against these indicators, Performance targets. or more below. is discussed targets, and the accompanying 18 State of the Site Report 2010 and the Icehouse kids discovery area discovery (8%). and theIcehouse kids tours tour (63%),theherringreduction (50%) self-guided include thecanninglinetour (84%),thefilm(79%), activities inatleastoneactivity; respondents participated Cannery, asmeasured inthe2007 VIP, 98%of inalearningactivity.of visitors At to takepart the national historic sites. Oneofthesecallsfor atleast80% The indicator of “interpretation” hastwo targets for 0U[LYWYL[H[PVU promotional materials. target marketsandmonitor theeffectiveness of information inprintandonline, identifyandreach specific including theneedto provide better tripplanning There were several marketinggapsidentifiedinthe VEA baseline. last five years, 22,216visitors, be considered the years. isproposed thattheaverage It visitationover the of visitsto asite to beincreased over three thenext The marketingandpromotion target callsfor thenumber 4HYRL[PUNHUK7YVTV[PVU to friendsandfamily. likelytowould recommend bevery avisitto theCannery Patching table

Parks Canada/Ken Mayer Weighing machine -Respondent 2007 VIP guide... articulate informed, well very a had We -Respondent 2007 VIP how learning and displays the all Seeing -Respondent 2007 VIP and interactive Very fabulous. was tour The /PNOSPNO[ZVMT`]PZP[ She was enthusiastic about the topic and and topic the about enthusiastic was She my wanted I workers. the for was life difficult visual. Loved the iron cut-outs of people; people; of cut-outs iron the Loved visual. adapted her presentation to the language language the to presentation her adapted that Canada of slice a is This know. to grandson showed where employees would have been. been. have would employees where showed needs of ESL students ESL of needs to Canadians future all for preserved be must Loved the layout and the realism: fish guts and and guts fish realism: the and layout the Loved see and understand. and see blood.

Parks Canada/John Gordon State of the Site Report 2010 19 The Cannery is built on pilings over the Cannery the The is built on pilings over be River and was constructed to Fraser when in operation during ventilated well warned in are Visitors the summer months. inside conditions about the cool advance but often find themselves the Cannery, inside the the temperature for unprepared to on-site available Jackets are building. comfortable. make their visit more ¸*VVSHZILPUNIV[O PU[LYLZ[PUNHUKJVSK¹ =PZP[VY*VTTLU[ Kids loved it. Overall, respondents were very satisfied with were respondents Overall, activities. interpretation activities to that relate needing attention Areas pre-trip better and the need for enjoy would children information. Simple Signs. Good, interesting facts. Good displays. Thank you. Much improved from the 90’s. More interactive. Well worth the visit. t t Thank you all. Well presented, informative displays, film & tours. So Interesting — Loved the Social History. A wonderful and interesting tour. Thank you.

Staff were outstanding. Parks Canada/John Gordon Canada/John Parks >OH[=PZP[VYZ(YL:H`PUN *VTTLU[*HYKZ Respondents were veryavailability with the satisfied Respondents were activities of interpretation Overall, independent visitors were highly satisfied were independent visitors Overall, by the majority is reflected result This with their visit. indicating they would (83%) of respondents the Cannery friends and family. recommend to t (J[P]P[PLZHUK:LY]PJLZ “activities to the indicator related targets five are There 2) satisfaction enjoyment; and services”: 1) visitor with of activities;availability 3) satisfaction with quality of activities; of services; 4) availability and 5) quality of not assessed in were services. of these targets Many VIP such, the highlights of the As VIP survey. the 2007 rather than separately. together, presented are VIP survey that: found 2007 The t The second target involves visitors considering they they considering visitors involves target second The integrity of commemorative about the learned something survey 2007 visitor The included six true/false the site. questions These history. the site’s concerning questions and do not specifically memory questions, are retention they have considering of visitors the indicator to relate of survey 74% percent However, learned something. of the six statements or more four answered respondents which is very the performance close to correctly, expectation of 75%. 20 State of the Site Report 2010 recommend theprogram to otherteachers. submitted evaluationsindicated thattheywould to theCannery. 2009,100%ofteachers who In withtheirvisits groups satisfaction School alsoreport “We had a great time! The visit went very smooth, smooth, very went visit Grade 4/5teacher, 2009EducationalProgram The time! great a had “We Evaluation. again” come Grade 5teacher, 2009EducationalProgram Will it! “Loved Evaluation. be Grade 3teacher,could 2009EducationalProgram Business Fishy if great be would “It The Evaluation. interpreter. by Grade 5teacher, 2009EducationalProgram presentation “Excellent even with 75 students. Thanks!” students. 75 with even diminishing or fishing how include to extended helpful” and clear very are displays and graphics stocks changed the community” community” the changed stocks Cannery withstudents Cannery An interpreter ofthe discussestheinnerworkings

Parks Canada/Ken Mayer State of the Site Report 2010 21 , introduces visitors to the First the First to visitors , introduces

Journey Through Time

Nations fishing industry pre-contact,tours and the in workers of Aboriginal the experiences relate programs salmon preservation Nations the industry and First also presented. are techniques In 2011, the Cannery will install a temporary exhibit that The Society has entered Nations fishing. First explores and with the Sto:lo agreement a research into this project. In Nations for addition, Musqueam First Xá:ytem consulting with been Society staff have (a NHSC) this project. for Centre Interpretive Longhouse in the the Cannery this time, groups and Aboriginal At to in regards an active relationship do not have region management planning.

There are no reserves or Aboriginal communities communities reserves no or Aboriginal are There Katzie, the Sto:lo, the closest are neighbouring the site; Sto:lo, Nations. First Tsawwassen Musqueam and Musqueam and Katzie have negotiations could treaty implications for change the relationship to the potential the site. First Nations While the CIS does not specifically include in the people worked Aboriginal many history, fishing industryreflectedcommercial in and this is has been There Cannery and programs. tours exhibits, Nations with First some discussion and consultations The development. program exhibit and regarding groups film,

Aboriginal Perspectives Aboriginal 6 22 State of the Site Report 2010 State of the Site Report 2010 23 The table on the following page presents actions page presents and results table on the following The The they address. and the objectives and indicators the from considerations amalgamations of key objectives are protect to designed 2002 management plan, which were visitor direction for strategic provide cultural resources, The and build on relationships. and outreach, experience are specifies which national indicator(s) column indicator The objective. achieving the by maintained or improved the management plan. actions from stem outlined In 2008, the Steveston Community Society Community the In approached 2008, the Steveston CanneryGulf of Georgia Society to about working together give market would The market. a weekly farmers’ create bakers and artistslocal farmers, the opportunity bring to market was The their products local consumers. directly to seasons. two for born and has been running successfully not only local handmade products and produce, It features activities, cooking entertainment, live children’s but free Park activityThe in Fisherman’s demonstrations and more. the Cannery surrounding has helped to and other areas community in the and profile raise the Cannery’s the the Cannery, between the relationship strengthened Society Community and local residents. Steveston .YV^PUN9LSH[PVUZOPWZ! ;OL:[L]LZ[VU-HYTLYZ HUK(Y[PZHUZ4HYRL[

In 2008 the Society make engaging decided to the local community a priority; school and running were and programs tours group plenty of were and there successfully engage one-timeto offerings town only out of attract What would locals and drive visitors. local music offered visitation? Live, repeat this question. Music to answer one potential at the Cannery were and Salmon Stomp engaged events sponsored These launched. of whom many thousands of local residents, but the Cannery times, had passed by many the site. visited had never

Management actions that have been implemented over over Management been implemented actions that have the goal of maintaining and/or years with the last five included in this are of the site the state improving to is not intended section; provided the information assessment of the implementation a thorough provide highlight of key of the management plan, but rather a on-going long-term actions, of which are actions, many of the site. the state which improve

Results of ManagementResults Actions 7 24 State of the Site Report 2010 resource condition relate to maintainingorimproving which projects site service-related To continue on-going, multi-year or Cannery administration andoperationofthe Field UnitBusinessPlanto the accountabilities of theCoastal BC To applythefundamental responsible for Site operations asthegroup Society Cannery designating theGulfofGeorgia To applytheoperatingagreement a high quality experience a highquality interests andabilitiesto havevarying thatenablevisitors with and services facilities and tourism opportunities, To provide arangeofrecreational NHSC commemorative ofthis integrity commensurate withthe experiences attheCannery authentic, leisure andtravel the publicto enjoy highquality, To for provide opportunities public be effectively communicated the to will and itsrole inCanadian history national significance ofthe Cannery To ensure thatthereasons for the adjacent landuses historical settingandcompatible thatwillprotect theSite’sactions To suggestmeasures andtake placed underthreat are notimpairedimportance or resources thatsymbolize theSite’s To ensure moveable cultural impaired orplaced underthreat willnotbe historic importance that symbolize orrepresent national To ensure builtheritageresources OBJECTIVES INDICATOR ACTIONS AND ACTIONS RESULTS INDICATOR OBJECTIVES Selected Management Practices Management Selected Resource Condition andServices Activities Interpretation Personal Connection Support Resource Condition Practices Management Selected Interpretation andPromotionMarketing Personal Connection andPromotionMarketing Support Interpretation Appreciation andUnderstanding Effectiveness of Communications Support Practices Management Selected Resource Condition Selected Management Practices Management Selected Resource Condition t t t t t t t t t t t t t will berequired. andtreatment. Remedialannualtreatmentsinspection thesite overdue isfrom 2005, making last report for three yearsevery andtreat asrequired. thefacility The Consultants monitor thepowder postbeetleactivity lotpaving,landscaping, parking andtheatre upgrade. completed to improve thevisitor experience: exhibits, Several capitaldevelopment have projects been atParkstechnical experts Canada. to. hasaccess of to addition,theSociety avariety In ensure proper policiesandprocedures are adhered Parks Canada staff to Society work closelywiththe reached. theseeventsMarket; greatly theaudiences extend oftheStevestonis aco-sponsor Farmers andArtisans including offers ofspecialevents,The awidevariety Cannery continuously improving thevisitor offer. and schoolprogram evaluationforms, resulting ina feedback from visitors through comments cards The site continuously solicitsandresponds to region’s tourism products. works withalloftheseagenciesto promote the Richmond, Tourism Vancouver and Tourism BCand memberof isanactive The Cannery Tourism ensuring keymessagesare communicated. inatleastoneinterpretativeparticipating program, on andoff-site, ofsite visitors withthemajority both offersThe awiderangeofactivities Cannery Richmond’s Steveston District. Historical lobbying to have of thesite includedintheCity andParksBoth theSociety Canada are currently region wasmaintained. Park ofthe in2004,ensuringtheheritagecharacter development ofthe Tin Shedsite into Fisherman’s inthe participant wasanactive The Cannery addressing anoutstandingdeficiency. inventory wascompletedA collections inJuly2009, loggers in2008. installedenvironmentalconditions, theCannery data order toIn gainabetter understandingofstorage and gutters in2008reduced threat ofwater infiltration. Special projects, suchasthereplacement oftheroof deficiencies ona regular basis. An improved maintenance program addresses Music at the Cannery the at Music , Salmon Stomp Salmon , and State of the Site Report 2010 25 mistakenly installed by a contractor. The pilings are pilings are The a contractor. mistakenly installed by the accessed boats previously where located building. *VUZLY]PUN[OL0JL/V\ZL unique House has several Of the Ice all the buildings, Conservation of this building was not concerns. activity function and its current as a children’s completed of the It area is not working. is an underutilized area Cannery surveyed indicating – with only 8% of visitors House include: the Ice Issues for the area. they explored 1. floor and stairs. Stabilizing the upper 2. which were the pilings in the water Assessing >VVK)VYPUN)LL[SL0UMLZ[H[PVU is post, beetle infestation or powder wood-boring, The medium impact. of high immediacy, a threat considered with the beetle, cycle monitoring for is a 3-year There a series of due to However, as needed. treatment passed without assessment years three circumstances, annual assessment and a result, As and treatment. 4HPU[HPUPUN[OL*VUKP[PVUVM:[Y\J[\YHS 9LZV\YJLZPUH/HYZO4HYP[PTL*SPTH[L structure of the buildings and their location near/ The is a maintenance mean continual river, the over of the maritime climate nature corrosive The necessity. but also not only affectsthe paint on the buildings, structural fixtures. elements and interior Often projects Cannery the entire meaning they complex, can involve undertakings. significant are

The threat to cultural resources (objects, artifacts) cultural resources to was threat The high impact in the 2009 as medium immediacy, rated the river location over/near the Cannery’s CIE. Due to environmental of the buildings, and the open nature on the 2008 work The cannot be put in place. controls on some of the in debris being deposited resulted roof (main and east collections area The storage collection. mezzanines in the main cannery building) lacks climate fluctuations significant and experiences in control Monitoring of environmental and humidity. temperature the 2009 updated Following is on-going. conditions artifact Canada and assessment of the Parks inventory to collection, should be given consideration and unsuitable duplicate de-accessioning unsafe, artifacts. 0UHKLX\H[L,U]PYVUTLU[HS*VU[YVSZMVY *\S[\YHS9LZV\YJLZ It would be advantageous to the Gulf of Georgia It the Gulf of Georgia be advantageous to would Cannery if opportunities Historic National Site were the between relationship build on the current to explored Cannery Canada. Gulf of Georgia Society and Parks 9L]HSPKH[L[OL*VTTP[TLU[[V[OL6WLYH[PVU VM[OL5H[PVUHS/PZ[VYPJ:P[LI`[OL.\SMVM .LVYNPH*HUULY`:VJPL[`

The Cannery is doing exceedingly well in many aspects in many well CanneryThe is doing exceedingly conservation, public heritage resource to related experience. and visitor and enjoyment, appreciation including: Some key issues remain,

Key Issues 8 26 State of the Site Report 2010 t continue to beimproved. NHSC. Despite the highnumbers, visitor experience can inatleastonelearningexperience atthe participate ofindependentvisitors (99% satisfied)andamajority rates highvisitor hasextremely satisfaction The Cannery *VTT\UPJH[PVUVM4LZZHNLZ ,UOHUJPUN=PZP[VY,_WLYPLUJLHUK promotional materials. interpretation program andmonitor theeffectiveness of current andpotential audiences, improve the enable theNHSCto better understandtheneedsof relations. addition,theuseofsocialscience will In partner indicators for visitor experience, andstakeholder There are currently datagapsinregards to newnational The useofsocialscience research needsto beexpanded. 5LLK[V3LHYUMYVT:VJPHS:JPLUJL 2010. Treatment for powder postbeetlesresumed inMarch areasimpacted willrequire wood to bereplaced. address alltheareas whichneedattention; somehighly treatment to berequired isexpected for several years to fishing industry needs to beimprovedfishing industry inorder to designation views anddiffering ofthe contemporary day. addition,communication ofreasons In for to present history and modernfishingfleet–linking address meansfor visitors to access thewaterfront theCannery,Inside theinterpretation planneedsto

Parks Canada/Ken Mayer industry. asitrelatesinclude Aboriginal to history thefishing revised,the CISisnext itwillneedto beamendedto involvement inthe West Coast fishingindustry. When The CIScurrently doesnotrecognize Aboriginal :JVWLVM[OL*0:PZ;VV5HYYV^ t t t The Commemorative Evaluation. Integrity address deficienciesnoted inthe2009 and otheraccess pointsto theCannery. signage lot,diketrail, for adjacent park theparking which would includelandscapinganddirectional adjacent planisproposed to theNHSC.Anexterior the Cannery, butalsointhearea immediately Wayfinding canbeimproved from thehighway to inadequate washroom facilities. andfood service Community useiscurrently hampered by improved. near future. Theatre lightingalsoneedsto be Theatre isdated andwillneedto bereplaced inthe Journey Through Time Time Through Journey film intheBoilerHouse State of the Site Report 2010 27 9,-,9,5*,: Cannery Gulf of Georgia of Historic National Site Management Plan, 2002 Canada Cannery Gulf of Georgia National Historic Site Integrity 1997 Statement, Commemorative 2003 Integrity Evaluation, Commemorative 2009 Integrity Update, Evaluation Commemorative 2009 Assessment, Experience Visitor 2007 Survey, Program Information Visitor CanneryGulf of Georgia Society Annual Report, 2008 CanneryGulf of Georgia Society Annual Report, 2009 CanneryGulf of Georgia Society Business Plan, 2009 CanneryGulf of Georgia Society Business Plan, 2010 Maggie Killian, Lead Specialist, Visitor Experience Experience Visitor Specialist, Maggie Killian, Lead Canada Parks Learning, of Gulf Programs Manager, Public Natalie McHaffie, CanneryGeorgia Society Field Banff Manager Malins, Heritage Programs, Steve Canada Unit, Parks of Georgia Gulf Una MacPherson, Head Interpreter, Cannery Society Cannery Georgia Gulf of Volunteer, Turner, Edith Society Cannery Gulf of Georgia Society Chair, Turner, Ralph Canada WNSC, Parks Laani Uunila, Planner, Gulf of Collections Manager, Wanamaker, Jennifer CanneryGeorgia Society Laani Uunila, Planner, Western and and Western Laani Uunila, Planner, Marie Fenwick, Executive Director, Director, Executive Marie Fenwick,

Northern Service (WNSC), Centre Canada Parks acknowledges the gratefully Canada Parks who participated people of the following contributions of the Site the State in the assessments leading up to Report: Canada Parks Manager, Historic Sites John Aldag, Gulf of Georgia Kim Officer, Anderson, Maintenance Cannery Society Senior Reporting and Jason Boire, Strategy Analyst, Canada Parks Plans, WNSC Historian, Coast West Dick, Lyle Cannery of Georgia Gulf Society Treasurer, Jim Kojima, Georgia Gulf of Manager, Programs Public Karen Lee, Cannery Society Gulf of Georgia Volunteer, / Director Maria Lynch, Cannery Society of Georgia Director,Gulf Executive Marie Fenwick, Cannery Society Canada Parks Liaison Officer, Fraser, Margaret Gulf of Georgia Gift Green, Shop Manager, Lynn Cannery Society Gulf of Georgia Rob Hart, Marketing Coordinator, Cannery Society Social Social Science Analyst, Science Cheryl Hooper, Canada Unit, Parks Gulf of Georgia CanneryGulf of Georgia Society Principal author: Secondary author: (<;/69:(5+*65;90)<;69:

Appendix 9 28 State of the Site Report 2010 Property. with the Treasury Board Policy ofReal onManagement protection oftheirheritagebuildings, inaccordance Assists federal inthe government departments -/)96 -LKLYHS/LYP[HNL)\PSKPUNZ9L]PL^6MÄJL work beingdone. advice to besoughtfrom FHBROinadvance ofany changes orimprovements to classified buildings require (FHBRO) Buildings ReviewOffice program. Any ofEnvironmentMinister intheFederal Heritage been assigned thehighestheritagedesignation by the A federal owned building, over 40years old, whichhas *SHZZPÄLK)\PSKPUN .36::(9@ Visitor Information Program Survey Visitor Experience AssessmentVIP VEA State oftheSite Report SoSR Site NationalHistoric ofCanada NHSC Federal HeritageBuildingReviewOffice Commemorative Statement Integrity FHBRO Commemorative Evaluation Integrity CIS CIE (*965@4: considered aculturalresource. but may have historic valueandthusshouldbe A resource thatisnotofnationalhistoric significance, 3L]LS9LZV\YJL significance. deemed to have thehighestlevel ofnationalhistoric A resource inthe custody ofParks Canada whichis 3L]LS9LZV\YJL change since thelastmeasurement. clear messageaboutcurrent conditions andthe measures andcriticalsuccess thatprovide factors a mandate. isbasedonacombination ofdata, It synopsis ofeachelementtheParks Canada Agency statement thatprovidesreporting acomprehensive A nationallyorbio-regionally consistent summary 0UKPJH[VY within aspecifiedtimeframe. setbyAim orobjective managersandto beachieved ;HYNL[