Investor Presentation Spring 2009

www.barclays.com/investorrelations

23 February “Our strategy is to achieve good growth through time by diversifying our business base and increasing our presence in markets and segments that are growing rapidly.” John Varley Group Chief Executive

Strategic priorities 2008 milestones

Build the best bank in the UK 36% of net new mortgages in UK Acquisition of Goldfish UK credit card business

Accelerate growth of Strong income growth in interest rate products, currency products, emerging markets, prime services global businesses and commodities Acquisition of Lehman Brothers North American businesses

Develop retail and commercial banking Rapid organic growth: 809 new distribution points outside the UK activities in selected countries Acquisition of Expobank in Russia and Bank Akita in Indonesia outside the UK

Enhance operational excellence Conservative risk management and well controlled costs Strong capital position – maintaining strategic and operational independence

01 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Executing on this strategy is reshaping Barclays from a UK clearing bank into a diversified global universal bank

Profit diversification by geography (excluding Profit diversification by business unit significant items) GRCB UK IB&IM Non-UK Wealth 10% UKRB 20% BGI 9% 51%

61% 39% £8.5bn £8.1bn £6.1bn

49% BarCap BCB 18% 19%

GRCB Barclaycard International 14% 11% 07 08 08a

a Head Office functions and other operations segment has been excluded.

02 Investor Presentation Spring 2009 | www.barclays.com/investorrelations In a difficult environment, Barclays has been solidly profitable

FY07 FY08 % FY07 FY08 % £m £m change £m £m change

Income 23,000 23,115 1 UK Retail Banking 1,275 1,369 7

Impairment charges (2,795) (5,419) 94 Barclays Commercial Bank 1,357 1,266 (7)

Operating expenses (13,199) (14,366) 9 Barclaycard 603 789 31

Profit before tax 7,076 6,077 (14) GRCB – Western Europe 196 257 31

Earnings per share 69p 59p (14) GRCB – Emerging Markets 100 134 34

Return on equity 20.3% 16.5% GRCB – Absa 597 552 (8)

Barclays Capital 2,335 1,302 (44)

Barclays Global Investors 734 595 (19)

Barclays Wealth 307 671 119

03 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Results reflect solid operating profit and significant items

2008 2009 – Record income enabled solid profitability in 2008 – Strong capital ratios and earnings momentum provides – Material increase in capital loss absorption capability – We understand the risks in our portfolio – Competitive landscape has changed – Our marks are appropriate – Increased margin and covenant capability – Reduced adjusted gross leverage – Cash dividend payments recommence Significant items Focus on customers and clients 2007 2008 – Grew customer numbers significantly in GRCB – 48 £m £m million vs 34 million in 2006 Gains on aquisition – 2,406 Gains on own credit 658 1,663 – Expanded distribution points in Retail and Commercial Profit on disposals 28 617 Property gains 267 148 Banking business outside the UK Financial Services Compensation Scheme – (101) – Record performance in interest rate products, currency Goodwill impairment – (111) Settlements on overdraft fees (116) – products, emerging markets, prime services and Gross credit maket losses (2,999) (8,053) commodities – Lehman Brothers integration completed – source of revenue growth for Barclays Capital 04 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Strong funding position with self-funded retail and commercial balance sheet and a flexible wholesale balance sheet

As at 31 December 2008 Assets Liabilities – Adjusted tangible assets increased from £889bn £bn £bn at the end of 2007 to £1,027bn Retail & commercial balances – Loans and Advances increased from £386bn Customer loans & advances/deposits UK Retail Banking 94 90 to £510bn Barclays Commercial Bank 68 61 Barclaycard 27 – – Trading assets reduced by £8bn GRCB – International 96 42 Barclays Wealth 11 42 – Reverse repo balances reduced by £53bn Subordinated liabilities – 30 Shareholders’ equity – 47 – Risk weighted assets increased £79bn to £433bn with a Other 51 60 currency movements contributing an estimated £60bn Total retail & commercial balances 347 372 Wholesale balances BarCap L&A/Deposits 178 206 AFS Financial Instruments/Debt Securities in Issue 53 110 Trading Portfolio 186 59 Financial assets/liabilities held at fair value 40 77 Repurchase agreements 130 180 Net derivative positionsb 68 51 Othera 25 12 Adjusted Tangible Assets 1,027 1,067 b Derivative gross up 917 917 a Other assets include cash, goodwill, property, plant & equipment. AUM on balance sheetc 69 69 Other liabilities include insurance contract liabilities, tax & retirement benefit liabilities. Settlement balances 30 – b Derivatives assets and liabilities subject to counterparty netting agreements Goodwill & Intangible Assets 10 – amounted to £862bn (December 2007: £199bn). c Assets held in respect of linked liabilities under investment contracts. Total 2,053 2,053

05 Investor Presentation Spring 2009 | www.barclays.com/investorrelations We intend to reduce adjusted gross leverage further

31 Dec 07 31 Dec 08 – Reduction in 2008 reflects issuance of capital, £bn £bn increased retained earnings and reduced repo and Total assets 1,227 2,053 trading balances Derivative gross-up (215) (917) AUM on balance sheet (93) (69) – Expect ratio to reduce to 24x with conversion of MCNs Settlement balances (22) (30) Goodwill & Intangible assets (8) (10) – Over time we expect gross leverage to reduce further Adjusted tangible assets 889 1,027 Tier 1 capital 27 37 Adjusted gross leverage 33x 28x

06 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Capital ratios Shareholders’ equity

We expect to maintain our Equity Tier1ratio and Tier1 ratio at levels which significantly exceed the current £bn minimum requirements of the UK Financial Services 31 Dec 2007 23.3

Authority for the duration of the current period of Equity raisings 5.0 financial and economic stress. MCNs and Warrants 4.4

Attributable earnings 4.4

Dividends paid (2.3) % Equity Basel II Tier 1 Tier 1 Other movements 1.8

Dec 07 7.6 5.1 31 Dec 2008 36.6 +57%

Dec 08 8.6 5.8 Minority interests 10.8

Proforma Dec 08 9.7 6.7 Total shareholders’ equity 47.4

07 Investor Presentation Spring 2009 | www.barclays.com/investorrelations We have low volumes of debt capital maturing in 2009 and are well-placed to meet re-financing needs for 2010

Debt capital maturing or hitting first call Maturing Debt Capital date in 2009/2010 £ million 2009 c.1,730 – 22 March SAR3.1bn AB02 Notesa – 6 April Euro31m Lower Tier 2 Notes – 7 July FRF1bn Undated Sub Notes – 29 January GBP145m Primary Cap Notes – 15 December USD400m Lower Tier 2 Notes c. 280 2010 – 26 March SAR1.1bn AB03 Notesa – 26 March SAR400m AB04 Notesa

– 25 May USD1.5bn Lower Tier 2 Notes 2009 2010 – 15 July GBP25,356,653 Lower Tier 2 – 15 December Euro850m RCI If we treated all of the above debt capital as maturing on 31 December 2008, pro forma Tier 1 ratio would a AB Notes issued by ABSA Bank Limited. All other notes issued by BBPLC. be 9.6% and risk asset ratio would be 13.9%. ABSA Notes not included in chart as not qualifying capital for UKFSA.

08 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Costs have been carefully controlled

Investment

£ million Acquisition Net Growth in Liquidity Costs Variable Costs GRCB EM Support 285 (403) & GRCB WE Change in 180 14,366 Goodwill & 600 Property Credits FSCS & US Intangibles 120 Compliance 220 165 13,199

2007 2008

Reduced performance related pay has lead to reduced net variable costs – Headcount increased 16% – In Barclays Capital and BGI variable compensation is – Staff costs down 7% down over 50%

09 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Productivity benchmarking

% FY08 Peer Group Top Quartile CIR FY07 Barclays Business CIR FY08 Barclays Business CIR

134 134

76 72 68 68 71 65 63 62 64 57 56 50 52 49 45 43 44 39 36 39 34 39

UK Retail Barclays Barclaycard GRCB Western Absab Barclays Capitalc BGI Barclays Wealth Bankinga Commercial Europe Bank a Peers include related credit card businesses b Absa Group Ltd c Cost: net income

10 Investor Presentation Spring 2009 | www.barclays.com/investorrelations

Global Retail and Commercial Banking

Global Retail and Commercial Banking Investment Banking and Investment Management Frits Seegers Robert E Diamond Jr

UK Retail Banking Barclays Capital Deanna Oppenheimer Jerry del Missier PBT: £1,369m PBT: £1,302m Barclays Commercial Bank Barclays Global Investors (BGI) Eduardo Eguren Blake Grossman PBT: £1,266m PBT: £595m Barclaycard Barclays Wealth Antony Jenkins Tom Kalaris PBT: £789m PBT: £671m GRCB – Western Europe Leo Salom PBT: £257m GRCB – Emerging Markets Ahmed Khizer Khan PBT: £134m GRCB – Absa Maria Ramosa

PBT: £552m a with effect from 1 March 2009.

11 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Global Retail and Commercial Banking

GRCB increased profits in the face of challenging macro-economic conditions by growing income by 17%

£ million +17% +17% +18% +51% +6%

1,130 2,233

1,102 982 119

4,128 4,367

2007 Income Cost Operating Impairment JVa 2008 PBT Margin PBT

a includes gains on aquisitions.

12 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Global Retail and Commercial Banking

We have significantly increased UK consumer lending, whilst the portfolio risk profile remains healthy

Loans & Advances to Customers grew 16% Portfolio Risk Profile remains healthy and £ billion well positioned for 2009 % UK Loans Charge UK Cards Charge Off Rate Off Rate 7.0 9.9 UK Cards 6.5 7.9 5.5 5.4

94.4 UK Retail 82.0

2007 2008 2007 2008 2007 2008 +16% Mortgage LTVa – Average LTV on stock: 40% – Average LTV on new lending: 47% a Including Buy to Let. 13 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Global Retail and Commercial Banking

We are staying close to our UK commercial clients

Loans & Advances to Customers …while rebalancing the portfolio …and maintaining low exposure grew 14%… towards lower risk assets to high risk segments £ billion % RWAs as a % of Total Assets % of Barclays Commercial Bank limits

06 07 08

Commercial property 4 5 5 Leveraged finance 4 3 3 80.5 76 75

70.7

2007 2008 2007 2008

+14%

14 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Global Retail and Commercial Banking

We have attracted 14 million new customers through transforming our distribution franchise

Distribution points Number of customers million UK Non-UK 3,158 48 +809 +9 1,177 2,349 Absa +644 39 1,705 1,001 Emerging 34 +5 836 Markets 838 550 214 1,145 Western 653 798 Europe

UK 2,014 1,733 1,724 Retail Banking

2006 2007 2008 2006 2007 2008 Non-UK 46% 58% 65% UK 54% 42% 35%

15 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Global Retail and Commercial Banking

... and have progressively broadened the business base

v UK Non-UK Non-UK 2006 2008 Growth in 2008

46% v Distribution points 35% 65% 4,882 100% +20% 45% v Customers 46% 54% 48m 28% 72% +23% 29% v Income 62% 38% £15,091m 28% 72% +17% 28% v PBT 73% 27% £4,367m 37% 63% +6% 28% v Loans & Advances 63% 37% £285.7bn 37% 63% +21% 14% v Customer accounts 78% 22% £192.3bn 15% 85% +9%

16 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Global Retail and Commercial Banking

UK Retail Banking: achieving leading market share and controlling risk carefully

Share of net new mortgage lending % UK mortgage asset quality

36 LTV % of balance band 07 08

<75% 90 78

>75% & <80% 5 6 >80% & <85% 3 6 >85% & <90% 2 5 8 >90% & <95% 1 3

2 >95% 0 3

Balance (3) 07 08 05 06 07 08 Mortgages £69.8bn £82.3bn – Buy to Let 7% 7%

– Average LTV on stock: 40% – Average LTV on new lending: 47%

17 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Global Retail and Commercial Banking

Barclays Commercial Bank: diversified loan portfolio facilitating strong credit risk performance

Loan portfolio by sector £ billion a Wholesale and retail Customer assets distribution and Customer accounts leisure 14% Business and other services 21% Transport 3% 80.5

70.7 Energy and Government water 1% 7% 62.1 60.8 60.6 £80.5bn Financial institutions 57.5 57.4 and services 8% 50.9 Social Housing 11% Finance lease receivables 8% 05 06 07 08 Property (excl social housing) 9% Manufacturing Loan loss rate %b Construction Postal and 10% 0.33 0.45 0.45 0.60 5% communication 2%

a Includes fair value. b Impairment charges as a percentage of loans and advances.

18 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Global Retail and Commercial Banking

Barclaycard: profit increase driven by strong international income growth and reduced UK impairment charges

£ million Customers PBT million UK Non-UK 789 11.7 0.6 Europe UK 10.1 9.8 603 UK UK 522 0.7 7.5 US

0.6

5.2 3.6

3.5 Absa 1.8 1.8

06 07 08 06 07 08

+51%

Loan loss rate % 5.82 4.20 4.00

19 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Global Retail and Commercial Banking

GRCB – Western Europe: distribution led growth in customer assets and liabilities

Distribution Loans and Customer Income Distribution Points Customers (000s) outlets advances accounts £m 07 08 07 08 £bn £bn France 60 120 172 176 +43% +53% +63% +53%

1,145 53.5 15.3 1,430

Italy 75 224 502 601 798 35.0 937 9.4

Portugal 162 206 260 394

07 08 07 08 07 08 07 08 Spain 497 595 854 937

20 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Global Retail and Commercial Banking

GRCB – Emerging Markets: rapid expansion driving income growth

Distribution Loans and Customer Income outlets advances accounts £m 2007: Launch of full retail and £bn £bn commercial banking

Distribution Points Customers (000s) +52% +98% +55% +91% FY07 FY08 FY07 FY08

836 10.1 9.6 1,019 India 3 124 263 984

550 6.2

5.1 533 UAE 3 4 49 164

07 08 07 08 07 08 07 08 2008: New markets

Pakistan Russia Indonesia

21 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Global Retail and Commercial Banking

Absa Group Limited: sound financial performance in a year characterised by significant global financial market turbulence and challenging macro-economic conditions in South Africa

Rand million – The wholesale banking businesses produced robust PBT operating performances with a contributor of 48.8% Income Costs 15,209 to the Groups overall earnings for the year 14,077 – Deposit growth of 32% and 29% in retail and

11,417 commercial respectively – Absa retains its number one market share position for individual deposits

Strategic priorities – Strengthen market leadership in retail financial services – Accelerate growth in commercial business 06 07 08 – Build the leading investment bank

Income 29,906 35,646 42,910 – Grow Wealth Management capability Costs 16,089 18,442 21,193

22 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Global Retail and Commercial Banking Investment Banking and Investment Management Frits Seegers Robert E Diamond Jr

PBT: £552m a with effect from 1 March 2009.

23 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Barclays Capital: strong underlying performance despite market conditions

£ million CAGR (03 – 08) Income 13% PBT 7%

7,119

6,267

5,231 4,505

3,518 2,841 2,216 2,335

1,431 1,302 930 1,142

03 04 05 06 07 08

24 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Lehman acquisition accelerated strategy and created a top-tier global franchise

Barclays Capital (post-Lehman acquisition)

Top 3 Global Businesses Top 3 US Businesses Priority for Global Build Out

– Commodities – Equity Cash Trading – Equities – Foreign Exchange – Equity Derivatives Trading – M&A Advisory – Interest Rate Trading – Equity Origination – Investment Grade Debt – High Grade and High Yield – Fund-Linked Derivatives Corporate Trading – Mortgage-Backed and Asset- Backed Securities Trading

25 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Barclays Capital: gaining market share

Recent Awards Rankings 03 04 05 06 07 08 – Best Structured Products House – Euromoney 2008 Global All Bonds 832121 Awards for Excellence US Investment Grade 10 10 5 7 10 3

– Interest Rate Derivatives House of the Year – Risk US Government Awards 2009 Securities Survey 11 74811 – Commodity & Energy Derivatives FX Survey 975453

House of the Year – Risk Awards 2009 US M&A –––––4 – Best Bank for Etrading – FX Week Best Banks Award, November 2008 – No 1 Equity Research – Institutional Investor, October 2008

26 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Barclays Capital: diversified product mix has driven performance in challenging markets

Income £m 2006 2007 2008

2,500

2,000

1,500

1,000

500

(4,000)

Interest rate Emerging Currency Commodities Prime Private Credit Equity Advisory Mortgages products markets products services equity products products & ABS

27 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Barclays Capital: regional diversification

Income by geography (excluding net credit market losses)a

RoW 8% RoW 10% Africa 4% UK 24% Africa 4%

UK 36% Asia Pacific 14% Asia Pacific 12%

£7.9bn £8.4bn

EU (ex UK) EU (ex UK) 19% 16%

US 34%

US 19%

FY 07 FY 08 a Gross credit market losses of £8,053m (2007: £2,999m) were partially offset by related income and hedges of £1,433m (2007: £706m) and gains on own credit of £1,663m (2007: £658m). £1,763m (2007: £782m) are included in impairment charges.

28 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Barclays Capital: cost management

Operating costs Cost:income ratio £ million 3,973 72%

3,774 56%

2007 2008 2007 2008

–5% +16 points

29 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Barclays Capital: significant reduction in credit market exposures

$ billion Dec 2007 Dec 2008

76.5 24.8

62.8 18.0 18.1 15.2 12.3 9.4 10.1 9.8

6.3 4.5 5.0 2.7 1.6 1.4

Total ABS CDO Other Alt-A SIVs and Monoline Commercial Leverageda exposure Sub-Prime SIV-lites Insurers Mortgages Finance

–18% a The net exposure relating to leverage finance loans of $15.2bn (2007: $18.1bn) was reduced to $10.7bn following a repayment of $4.5bn at par in January 2009.

30 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Barclays Global Investors: delivered solid results in a challenging market

£ million CAGR (04 – 08) 04 05 06 07 08 Revenue 20% Operating margin (%) 38 41 43 38 32 PBT 15% Net new assets ($bn) 106 88 68 86 99 1,926 1,844 Total AUM ($bn) 1,362 1,513 1,814 2,079 1,495 1,665 iShares AUM ($bn) 130 193 287 408 325

1,318 Rank 893 World’s Largest Asset Manager 1st 714 734 Global ETF Manager 1st 540 595 Global Index Manager 1st 336 Top Manager of Enhanced Index Assets 1st Manager of Japanese Pension Funds 1st 04 05 06 07 08

31 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Barclays Global Investors: business diversification

Income by product AUMs by product

Index iShares 27% 22%

iShares 45% £1,844m £1,040bn Active 15% Index 63% Active 28%

32 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Barclays Global Investors: a global market leader

Active $231bn iShares $325bn Index $939bn Assets under management Total $1,495bn

Toronto Montreal $5bn $45bn London $347bn Boston Amsterdam Tokyo $21bn $44bn $168bn San Francisco $812bn Munich $23bn HK/Singapore $8bn

Sydney $22bn

33 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Barclays Global Investors: assets under management

AUM $ billion a Market index 2,079

1,814

1,513 1,495 1,362

1,070

784 802 769 746 619 500 410

96 97 98 99 00 01 02 03 04 05 06 07 08

Net new assets $bnb 24 20 40 75 49 73 97 106 88 68 86 99 a Composite weighted average (indexed 1996=100). b Excludes dividend and coupon payments.

34 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Barclays Wealth: growth continuing through the cycle…

£ million CAGR (04 – 08) Performance 04 05 06 07 08 Income 9% Operating PBT 39%a Cost:Income Ratio (%) 90 84 79 76 71 1,324 1,287 Loans & Advances (£bn) 4.4 5.0 6.2 9.0 11.4 1,160 Client Assets (£bn) 87.9 97.5 116.1 132.5 145.1 1,034 942 Client Facing Professionals 660 690 870 1,300 1,650

671 Recent Awards

326 b – Private Banker International award for Outstanding

307 Strategy in Wealth Management in 2008 245 164 345 – Named the UK’s leading Wealth Manager for the third 93 year running by PAM (Private Asset Managers) 04 05 06 07 08 – Society of Trusts and Estate Practitioners Institutional a Excluding gains on sale of closed life assurance business. Trust Company Team of the Year award for 2008 b Gains on sale of closed life assurance business. – Stockbrokers named Best Online Broker at the 2008 Shares Awards – Awarded the ‘Golden Asset for Innovation Award’ for the Barclays Wealth Alphastars Discovery Fund 35 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

...funding investment on a ‘pay as you go’ basis...

Cost:income ratio Investment – Key areas of focus: % – Client facing professionals 90 – Client service facilities 84 – Client reporting 79 76 – Consolidation and development of operating 71 platforms for efficiency and scalability – IT core infrastructure – World class product – Geographical spread

04 05 06 07 08

Client Facing Professionals 660 690 870 1 300 1 650

36 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Successfully executed the sale of Barclays Life, a non-core asset

Barclays Life Assurance Company The Transaction and Impact – Combined life assurance business of Barclays and – Announced the sale of Barclays Life Assurance Woolwich Company to Swiss Reinsurance Company – Closed life book, which, at time of sale, managed: on 5 August 2008 – c.£5bn of assets – Transaction agreed on cash consideration – c.760,000 policies of £762m – Generated £104m in PBT during 2008 – Effected pre-tax gain on sale of £326m – Sale fully completed on a timely basis by 31 October 2008 – Barclays will continue to sell life insurance products via third party providers

37 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investment Banking and Investment Management

Barclays Wealth: leveraging group relationships

– Delivery of leading edge product capability – Market leading structured product and derivative capability through Barclays Capital Competitive – Access to Barclays Private Equity advantage through – Collaboration with Barclays Capital on FX trading facility for HNW clients – BGI Elite developed to provide Wealth clients with superior product and institutional investment approach IBIM Collaboration – Low cost beta products and cash fund offering through BGI – Referral of large lending opportunities for both private clients and intermediaries to Barclays Capital – Aligned management approach to speed infrastructure transformation – Leverage Barclays Capital capital markets capabilities in the US

– Developing Wealth presence in geographies where Barclays has a retail network (Spain, Portugal, Italy, Africa, Middle East and India) Driving Synergies – Leveraging Barclays Capital to build client base in key emerging Wealth markets – e.g. Middle East, Asia across the Global – Working with GRCB to deliver the ‘one stop’ solution to professional services firms in the UK – More effectively leveraging the retail and business banking networks for Wealth Client referrals; referrals Barclays Footprint from the network into the Private Bank (UK and International) have tripled since 2005 – Delivering Group wide capabilities to offer cards propositions to Wealth clients – Leveraging Barclays Capital platforms in the US

38 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Appendices

39 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Listed in London (BARC) and New York (BCS) Barclays is a major global financial services provider engaged in retail and commercial banking, credit cards, investment banking, wealth management and investment management services with an extensive international presence in Europe, the United States, Africa and Middle East. With an AA- long term credit rating and over 300 years of history and expertise in banking, Barclays operates in over 50 countries and employs 156,000 people. Barclays moves, lends, invests and protects money for over 48 million customers and clients worldwide. 2008 Income £23,115m Profit before tax £6,077m Earnings per share 59.3p

Marcus Agius Chairman

John Varley Group Chief Executive

Frits Seegers Chris Lucas Robert E Diamond Jr Chief Executive, Global Retail Group Finance Director President, Barclays PLC and Commercial Banking Chief Executive, Investment Banking and Investment Management

Global Retail and Investment Banking and Commercial Banking Investment Management

40 Investor Presentation Spring 2009 | www.barclays.com/investorrelations FY 08 FY 07 Change UK Retail Banking £m £m % Total income net of insurance claims 4,482 4,297 4 Impairment charges (602) (559) 8

Net income 3,880 3,738 4 Operating expenses (2,519) (2,470) 2 Share of results of associates and JVs 8 714 1,724 12.0 m branches savings accounts Profit before tax 1,369 1,275 7

Dec-08 Dec-07 Loans and advances to customers £94.4bn £82.0bn 660,000 15.2 m Customer accounts £89.6bn £87.1bn local business customers personal customers Total assets £101.4bn £88.5bn Return on average economic capital 27% 28% cost:income ratio 56% 57% 3,455 11.7 m cost:net income ratio 65% 66% Risk tendency £520m £470m ATMs current accounts Economic profit £633m £617m Risk weighted assets £30.5bn £31.5bn Economic capital £3,950m £3,400m

Staff numbers (FTE) 30,400 30,700 Asset margin 1.25% 1.20% Liability margin 2.01% 2.15%

41 Investor Presentation Spring 2009 | www.barclays.com/investorrelations FY 08 FY 07 Change BarclaysCommercialBank £m £m % Total income net of insurance claims 2,745 2,564 7 Impairment charges (414) (292) 42

Net Income 2,331 2,272 3 Operating expenses (1,063) (929) 14 Share of results of associates and JVs (2) –– Profit on disposal of subsidiaries, 81,200 982 associates and JVs – 14 – UK customers Relationship Managers Profit before tax 1,266 1,357 (7) and Regional Directors

Dec-08 Dec-07

Loans and advances to customers £80.5bn £70.7bn No.1 Customer accounts £60.6bn £60.8bn for personalised Total assets £84.0bn £74.6bn customer service Return on average economic capital 26% 30% cost:income ratio 39% 36% – ‘UK’s Best Domestic Cash Management Bank 2008’ by cost:net income ratio 46% 41%

Euromoney magazine survey Risk tendency £400m £305m Economic profit £544m £635m – ‘Best Leasing & Asset Finance Provider’ for seventh year Risk weighted assets £63.1bn £57.0bn running by Business Moneyfacts Economic capital £3,500m £3,200m Staff numbers (FTE) 9,800 9,200 Asset margin 1.55% 1.80% Liability margin 1.47% 1.49%

42 Investor Presentation Spring 2009 | www.barclays.com/investorrelations FY 08 FY 07 Change Barclaycard £m £m % Total income net of insurance claims 3,219 2,530 27 Impairment charges (1,097) (827) (33)

Net Income 2,122 1,703 25 Operating expenses (1,422) (1,093) 30 Share of results of associates and JVs (3) (7) (57) Profit on disposal of subsidiaries, 23.3m 11.6 m associates and JVs 92 –– credit card customers Barclaycard International Profit before tax 789 603 31 globally customers

Dec-08 Dec-07 £8.0bn £5.2bn Loans and advances to customers £27.4bn £19.7bn UK average extended Barclaycard International Total assets £30.9bn £22.1bn credit card balances average extended Return on average economic capital 23% 20% credit balances cost:income ratio 44% 43% cost:net income ratio 67% 64% £29.2m Risk tendency £1,475m £955m Economic profit £335m £213m Credit cards in issue Risk weighted assets £27.3bn £20.2bn Economic capital £2,700m £2,050m

Staff numbers (FTE) 9,600 8,900 Asset margin 6.92% 6.51%

43 Investor Presentation Spring 2009 | www.barclays.com/investorrelations FY 08 FY 07 Change GRCB – Western Europe £m £m % Total income net of insurance claims 1,430 937 53 Impairment charges (296) (76) 289

Net Income 1,134 861 32 Operating expenses (929) (673) 38 Business operates in Share of results of associates and JVs – 8– Profit on disposal of subsidiaries, Spain, Portugal, Italy 10,900 associates and JVs 52 –– and France employees Profit before tax 257 196 31

1,145 4.2m Dec-08 Dec-07 distribution points, accounts Loans and advances to customers £53.5bn £35.0bn Customer accounts £15.3bn £9.4bn up from 798 in Dec 07 Total assets £64.7bn £43.7bn

Return on average economic capital 19% 11% cost:income ratio 65% 72% 2.1m 988 cost:net income ratio 82% 78% customers ATMs, up from 764 Risk tendency £270m £135m Economic profit £164m £16m Risk weighted assets £36.5bn £25.0bn Economic capital £1,900m £1,250m

Staff numbers (FTE) 10,900 8,800 Asset margin 1.16% 1.13% Liability margin 1.24% 1.64%

44 Investor Presentation Spring 2009 | www.barclays.com/investorrelations FY 08 FY 07 Change GRCB – Emerging Markets £m £m % Total income net of insurance claims 1,019 533 91 Impairment charges (166) (39) 326

Net Income 853 494 73 Operating expenses (719) (395) 82 2.2m 836 Share of results of associates and JVs – 1– new customers distribution points, Profit before tax 134 100 34 in 2008 up from 550 in 2007 Dec-08 Dec-07

Loans and advances to customers £10.1bn £5.1bn 1.2m 1,4 42 Customer accounts £9.6bn £6.2bn Total assets £14.7bn £9.2bn current and savings ATMs, up from 704 accounts added in 2007 Return on average economic capital 9% 15% cost:income ratio 71% 74% in 2008 cost:net income ratio 84% 80% 22,700 Risk tendency £350m £140m Economic profit (£11m) £26m staff Risk weighted assets £15.1bn £10.5bn Economic capital £1,100m £450m

Staff numbers (FTE) 22,700 13,900 Asset margin 4.95% 6.62% Liability margin 2.17% 0.75%

45 Investor Presentation Spring 2009 | www.barclays.com/investorrelations FY 08 FY 07 Change GRCB – Absa £m £m % Total income net of insurance claims 2,198 1,999 10 Impairment charges (347) (146) 138

Net Income 1,851 1,853 0 Operating expenses (1,305) (1,267) 3 Share of results of associates and JVs 5 6 (17) Profit on disposal of subsidiaries, 10.4 m 8,719 associates and JVs 1 5 (80) retail customers ATMs Profit before tax 552 597 (8)

Dec-08 Dec-07

Loans and advances to customers £32.7bn £29.9bn 107,000 No.1 Customer accounts £17.0bn £13.0bn corporate customers banking brand in SA Total assets £40.4bn £36.4bn for 3rd year in a row Return on average economic capital 20% 20% cost:income ratio 59% 63% cost:net income ratio 71% 68%

Risk tendency £255m £190m 1,177 No.1 Economic profit £70m £98m distribution points, in market share in total Risk weighted assets £18.8bn £17.8bn up 176 from loans and advances to Economic capital £1,100m £900m customers and total December 2007 Staff numbers (FTE) 36,800 35,800 deposits from customers Asset margin 2.79% 2.07% Liability margin 3.06% 3.21%

46 Investor Presentation Spring 2009 | www.barclays.com/investorrelations FY08 FY07 Change Barclays Capital £m £m % Total income 5,231 7,119 (27) Impairment charges (2,423) (846) 186

Net Income 2,808 6,273 55 Operating expenses (3,774) (3,973) (5) Share of results of associates and JVs 6 35 (83) 1,0 00 + 25% Gain on acquisition 2,262 – >£1m revenue clients YoY growth in >£1m Profit before tax 1,302 2,335 (44) revenue clients Dec-08 Dec-07

Corporate lending portfolio £76.6bn £52.3bn Total assets excluding derivatives £644.9bn £592.3bn No.1 No.1-2 Total assets £1,629.1bn £839.9bn All-America Equity Market share in 4 out of 6 categories of US Treasury Return on average economic capital 20% 33% Research Team cost:income ratio 72% 56% securities trading cost:net income ratio 134% 63% compensation:net income ratio 82% 47%

Risk tendency £415m £140m Economic profit £825m £1,172m No.3 >10,000 Risk weighted assets £227.4bn £178.2m In Euromoney FX Poll BARX clients enabled Economic capital £8,250m £5,200m across asset classes Staff numbers (FTE) 23,100 16,200

47 Investor Presentation Spring 2009 | www.barclays.com/investorrelations FY08 FY07 Change Barclays Global Investors £m £m % Total income 1,844 1,926 (4)

Net income 1,844 1,926 (4) Operating expenses (1,249) (1,192) 5

$1,495bn $325bn Profit before tax 595 734 (19) assets under ETF assets under management management Dec-08 Dec-07

Total assets £71.3bn £89.2bn

Return on average economic capital 88% 241% $99bn 360 cost: income ratio 68% 62% net new assets ETF funds Economic profit £289m £430m Risk weighted assets £3.9bn £4.4bn Economic capital £400m £200m

3,000 50 Staff numbers (FTE) 3,700 3,400 institutional clients countries with client representation

48 Investor Presentation Spring 2009 | www.barclays.com/investorrelations FY08 FY07 Change Barclays Wealth £m £m % Total income net of insurance claims 1,324 1,287 3 Impairment charges (44) (7) 529

Net Income 1,280 1,280 0 Operating expenses (935) (973) (4)

Profit on disposal of subsidiaries, Leading No.9 associates and JVs 326 –– UK wealth manager for in Private Asset Manager’s Profit before tax 671 307 119 the 3rd year running global rankings (up from (Private Asset Manager) no.16 in 2007) Dec-08 Dec-07

Loans and advances to customers £11.4bn £9.0bn Customer accounts £42.4bn £34.4bn 25 193 Total assets £13.3bn £18.2bn onshore locations countries in which Return on average economic capital 118% 51% clients are served cost: income ratio 71% 76% cost: net income ratio 73% 76% % Risk tendency £20m £10m … Economic profit £553m £233m 350,000 28 Risk weighted assets £10.3bn £8.2bn UK execution only market share and Economic capital £500m £500m brokerage clients £7bn in assets (UK’s largest), with… Staff numbers 7,900 6,900 Asset margin 1.04% 1.11% Liability margin 0.95% 1.03%

49 Investor Presentation Spring 2009 | www.barclays.com/investorrelations

Risk management Robert Le Blanc Risk Director 9 February 2009

50 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Credit Market Exposures Impairment Model

40% 2007 Loss Market Valuations X Illustration • Fair values 2006 Loss X 2004 Delinquencies Risk Governance 2005 Loss X 20% • Independent risk function 2004 Loss • Impairment X

• Board oversight

• Auditor review 0% 0 122436486072 Months since origination

51 Investor Presentation Spring 2009 | www.barclays.com/investorrelations ABS CDO Super Senior Other Sub-prime and Alt-A

2008 2008 Liquidations £2.3bn Losses £1.5bn Balance £3.1bn Disposals £1.8bn Losses £3.7bn Balance £7.7bn

Ratings 50% RMBS collateral rated AAA/AA Ratings £4.0bn securities - 48% AAA Marks range from 9% to 43% Asset Quality 72% 2005 or earlier, no mezzanine, no synthetic Asset Quality £2.3bn Whole Loans Marks 2nd lien marked at zero of which £1.6bn Sub-prime 45% of Sub-prime FHA eligible

52 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Commercial Mortgages Monolines

2008 Disposals £2.2bn Losses £1.1bn Balance £12.3bn Disposals nil Total Reserves £1.7bn Exposure £8.4bn

US Germany UK Other MTM Balances £6.3bn£2.5bn £0.8bn £2.0bn Notional Rating Exposure Reserve Asset Quality (LTV) 81% 79% 78% 85% CLO & other 76% 98% AAA/AA £5.8bn £0.8bn Mark (%) 8898 95 94 CMBS 14% 100% AAA/AA £2.2bn £0.4bn US RMBS 10% 19% IG £2.1bn £0.5bn

Ratings £735m securities - 80% AAA

53 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Sponsored Leveraged Finance 2008 Planning - Risk Appetite

2008 UK GDP Balance £10.4bn Net Loss nil Repayment £3.1bn Project Meta 4% Consensus view • UK, US, Spain, South Africa 3% Asset Quality Alltel repaid Jan 09 • 300+ Immediate actions 2% Remaining US book very small 1% • 100+ Strategic actions Alliance Boots & AA Saga – 47% of book Barclays 0% downside view • Q4 08 - Emerging Markets Portfolio performance satisfactory -1% 06 07 08

54 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Loans and Advances to Customers UK Mortgages - LTVs 165 80% Category Book LTV 96 Balances 69 Residential £76bn - 93% 39% 60% (£bn) 30 BTL £6bn - 7% 56%

UKRB B'card BCB BarCap 40% £82bn - 100% 40%

LLR 07 (bp) 67 397 45 84 20% LLR 08 (bp) 63 369 60 115 0% LLR 08 Trend <70 70-80 80-90 90-100 100+

55 Investor Presentation Spring 2009 | www.barclays.com/investorrelations UK Loans UK Cards 7.4% 7.0% 1.4% Annual 5.5% Charge Off Delinquency 0.8% after 3 months 0.6% >30 Day on book Delinquency 3.5% 3.0% 2.8%

667k 736k £8.2bn £7.6bn £7.8bn Approved 585k Balances Accounts

06 07 08 06 07 08

56 Investor Presentation Spring 2009 | www.barclays.com/investorrelations UK Cards US Cards Industry Industry 7.8% 7.1% 6.4% 5.6% 4.4% Annual 4.0% Charge Off 5.1% 6.9% 6.5% > 30 Day 5.4% Delinquency 3.9% Barclaycard US Barclaycard UK 2.7%

GoGolldfifshish

New Partnerships £8.7bn £8.7bn £10.6bn Balances Balances £7.8bn £2.0bn £3.3bn

06 07 08 06 07 08

57 Investor Presentation Spring 2009 | www.barclays.com/investorrelations UK Company Gearing and Insolvencies Barclays Commercial Bank Limits

Insolvencies Comm Property 4% 5% 5% • Single Name Risk Leveraged 4% 3% 3% • Sector Limits £98bn £80bn £82bn 10 • Commercial Property 1 Asset Finance 8 9 6 Medium Business 16 15 • Financial Sponsor Gearing Leverage 72 88 91 94 97 00 03 06 09 Larger Business 56 58 • Secured Lending

06 07 08

58 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Other Areas of Focus Credit Risk Loans and Coverage Ratio Western Emerging Absa CRL Europe Markets Coverage 39.1% 41.9% Customer Ratio 33 54 Balances £15.7bn (£bn) 12 £11.8bn 4.1 £9.6bn LLR 07 (bp) 48 22 58 3.9 4.1 ABS CDO 3.3 2.3 LLR 08 (bp) 104 54 143 Wholesale 1.8 4.7 3.6 Unsecured 3.0 1.9 2.8 LLR 08 Trend Mortgages 1.5 Dec 07 Jun 08 Dec 08

59 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Market Risk Consensus Economic Forecast – 2009

UK US Lehman bankruptcy Unemployment ~8% 8-9%

House Prices to fall 12-15% 10-12% VIX GDP to decline ~2% 1-2%

95% DVaR • Low inflation • Commodity prices • Low interest rates • Low consumer confidence 07 08 09

60 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Impairment Outlook Planning Assumptions

1.5% Retail

1.0% Loan Group Loss Rate 0.5% Wholesale 0.0% 06 07 08 09

61 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Forward-looking statements

This document contains certain forward-looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and Section 27A of the US Securities Act of 1933, as amended, with respect to certain of the Group's plans and its current goals and expectations relating to its future financial condition and performance. Barclays cautions readers that no forward-looking statement is a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking statements. These forward-looking statements can be identified by the fact that they do not relate only to historical or current facts. Forward-looking statements sometimes use words such as ‘may’, ‘will’, ‘seek’, ‘continue’, ‘aim’, ‘anticipate’, ‘target’, ‘expect’, ‘estimate’, ‘intend’, ‘plan’, ‘goal’, ‘believe’ or other words of similar meaning. Examples of forward-looking statements include, among others, statements regarding the Group's future financial position, income growth, assets, impairment charges, business strategy, capital ratios, leverage, payment of dividends, projected levels of growth in the banking and financial markets, projected costs, estimates of capital expenditures, and plans and objectives for future operations and other statements that are not historical fact. By their nature, forward-looking statements involve risk and uncertainty because they relate to future events and circumstances, including, but not limited to, UK domestic and global economic and business conditions, the effects of continued volatility in credit markets, market related risks such as changes in interest rates and exchange rates, effects of changes in valuation of credit market exposures, changes in valuation of issued notes, the policies and actions of governmental and regulatory authorities, changes in legislation, the further development of standards and interpretations under International Financial Reporting Standards (IFRS) applicable to past, current and future periods, evolving practices with regard to the interpretation and application of standards under IFRS, progress in the integration of the Lehman Brothers North American businesses into the Group's business and the quantification of the benefits resulting from such acquisition, the outcome of pending and future litigation, the success of future acquisitions and other strategic transactions and the impact of competition - a number of which factors are beyond the Group's control. As a result, the Group's actual future results may differ materially from the plans, goals, and expectations set forth in the Group's forward-looking statements.

Any forward-looking statements made herein speak only as of the date they are made. Except as required by the UK Financial Services Authority (FSA), the London Stock Exchange or applicable law, Barclays expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained in this announcement to reflect any change in Barclays expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. The reader should, however, consult any additional disclosures that Barclays has made or may make in documents it has filed or may file with the SEC.

62 Investor Presentation Spring 2009 | www.barclays.com/investorrelations Investor Relations

Stephen Jones +44 (0)20 7116 5752 [email protected]

Neil Temple +44 (0)20 7116 2928 [email protected]

Matt Sheppard +44 (0)20 7116 5724 [email protected]

Bojana Flint +44 (0)20 7116 8171 [email protected]

63 Investor Presentation Spring 2009 | www.barclays.com/investorrelations