2007-08 Annual Report
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ANNUAL REPORT 2007/08 Contents Chief Executive’s Year in Review..........................................................................................5 Highlights ..............................................................................................................................8 Health Service Profile..........................................................................................................11 Organisation Chart ..............................................................................................................13 Purpose and Goals..............................................................................................................14 Corporate Governance Statement ......................................................................................15 Clinical Governance ............................................................................................................17 Performance Indicators .......................................................................................................19 Selected Activity Levels.......................................................................................................63 Health Service Locations.....................................................................................................66 Overview of Major Facilities ................................................................................................73 Allied Health Services .........................................................................................................88 Drug Health Services ..........................................................................................................89 Mental Health Services .......................................................................................................90 Nursing and Midwifery Services ..........................................................................................92 Oral Health Services ...........................................................................................................93 Population Health................................................................................................................94 Quality Clinical Indicators ....................................................................................................95 Asset Management Services...............................................................................................99 Corporate Services............................................................................................................100 Financial Services .............................................................................................................101 Information Management and Technology Division ..........................................................102 Internal Audit Department .................................................................................................103 Public Affairs and Marketing..............................................................................................104 Workforce Profile...............................................................................................................105 Executive Reports .............................................................................................................106 Staff Profile........................................................................................................................108 Equal Employment Opportunity.........................................................................................109 Occupational Health and Safety........................................................................................114 Teaching and Training Initiatives.......................................................................................116 Research...........................................................................................................................117 Official Overseas Travel ....................................................................................................123 Area Health Advisory Council............................................................................................138 Community Participation ...................................................................................................139 Fundraising and Sponsorship............................................................................................140 Donations and Bequests ...................................................................................................142 Ethnic Affairs Priority Statement........................................................................................143 Non-government Organisations ........................................................................................144 Volunteers .........................................................................................................................149 Freedom of Information.....................................................................................................151 FINANCIAL OVERVIEW ...................................................................................................162 Glossary of Abbreviations .................................................................................................214 Index .................................................................................................................................215 Sydney South West Area Health Service Annual Report 2007-08 Page 1 Sydney South West Area Health Service Head Office Liverpool Hospital (Eastern Campus) Elizabeth Street Liverpool NSW 2170 Mailing Address Locked Bag 7017 Liverpool BC 1871 Telephone: 61 2 9828 5700 Fax: 61 2 9828 5769 Email: [email protected] Website: www.sswhealth.nsw.gov.au Hours of operation: 8.30am – 5.00pm Monday - Friday Royal Prince Alfred Hospital King George V Building Level 11 Missenden Road Camperdown NSW 2050 Telephone: 61 2 9515 9600 Fax: 61 2 9515 9611 Sydney South West Area Health Service Annual Report 2007-08 Page 2 SSWAHS Locations Sydney South West Area Health Service Annual Report 2007-08 Page 3 The Hon J Della Bosca, MLC NSW Minister for Health Governor Macquarie Tower 1 Farrer Place SYDNEY NSW 2000 Dear Minister I have pleasure in submitting the Sydney South West Area Health Service (SSWAHS) 2007/08 Annual Report. The Report complies with the requirements for annual reporting under the Accounts and Audit Determination for public health organisations and the 2007/08 Directions for Health Service Annual Reporting. Yours sincerely Mike Wallace Chief Executive Sydney South West Area Health Service Annual Report 2007-08 Page 4 Chief Executive Year in Review 2007-08 marked a number of significant 2007-08 saw the Area’s Clinical Redesign program developments for Sydney South West Area Health further develop educational and organisational capacity Service (SSWAHS). by building strategies to support organisational change, performance management and improvement. In this The Area Health Service is continuing to work to third year of the Program four additional major projects improve the networking of services across the Area were undertaken. Implementation progressed on and to address the significant population growth in solutions and initiatives identified from the redesign Sydney’s south west. projects including the Area Performance Framework and Culture Project and the Older Persons and Aged In 2007 senior clinicians, together with hospital Care Health Services Project . general managers and the Area executive, reviewed the current clinical stream structure across the two New projects undertaken in the year included the zones of the Area Health Service. This included the Macarthur Patient Flow Project (Campbelltown and allocation of departments within the clinical streams, Camden Hospitals); Fairfield Hospital Patient Flow the interaction between departments within and Project ; Patient, Carer and Staff Experience Co-Design across streams, and the relationship between clinical Project in Bankstown Hospital ED; Respiratory Chronic streams and facilities. and Complex Care Project (RCCC) at RPA and Balmain Hospitals. The Area Health Service has now developed and implemented a model for a single clinical stream Patient Flow Projects undertaken at Fairfield Hospital structure. The new structure creates a single, multi- and Macarthur (Campbelltown and Camden Hospitals) campus health service delivery system across aimed at improving the efficiency, effectiveness and the SSWAHS. quality of the patient journey through the Hospitals. The projects also aim to ensure patients receive high quality This new structure will allow the development of better inpatient care which flows smoothly from one step in networked services and assist in meeting the the journey to the next. challenges of workforce, quality and safety. The RCCC Project aimed to develop and implement The implementation of the Emergency Department improved models of care for the management of (ED) data management system - FirstNet - in a respiratory chronic and complex patients. The Project number of facility EDs has seen difficulties in intends to identify and undertake service improvement accurately reporting performance data. We are to improve the patient journey and patients’ experience continuing to work on resolving this issue. of the service. SSWAHS again experienced an increase in ED The Bankstown Co-Design Project aimed to better activity with