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Management Principles v. 1.0 This is the book Management Principles (v. 1.0). This book is licensed under a Creative Commons by-nc-sa 3.0 (http://creativecommons.org/licenses/by-nc-sa/ 3.0/) license. See the license for more details, but that basically means you can share this book as long as you credit the author (but see below), don't make money from it, and do make it available to everyone else under the same terms. This book was accessible as of December 29, 2012, and it was downloaded then by Andy Schmitz (http://lardbucket.org) in an effort to preserve the availability of this book. Normally, the author and publisher would be credited here. However, the publisher has asked for the customary Creative Commons attribution to the original publisher, authors, title, and book URI to be removed. Additionally, per the publisher's request, their name has been removed in some passages. 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You can browse or download additional books there. ii Table of Contents About the Authors................................................................................................................. 1 Acknowledgments................................................................................................................. 3 Dedications............................................................................................................................. 6 Preface..................................................................................................................................... 7 Chapter 1: Introduction to Principles of Management............................................... 10 Who Are Managers?..................................................................................................................................... 13 Leadership, Entrepreneurship, and Strategy............................................................................................ 19 Planning, Organizing, Leading, and Controlling ...................................................................................... 27 Economic, Social, and Environmental Performance ................................................................................ 33 Performance of Individuals and Groups.................................................................................................... 39 Your Principles of Management Survivor’s Guide ................................................................................... 45 Chapter 2: Personality, Attitudes, and Work Behaviors ............................................ 59 Personality and Values................................................................................................................................ 62 Perception..................................................................................................................................................... 80 Work Attitudes ............................................................................................................................................. 88 The Interactionist Perspective: The Role of Fit ........................................................................................ 94 Work Behaviors............................................................................................................................................ 97 Developing Your Positive Attitude Skills ................................................................................................ 111 Chapter 3: History, Globalization, and Values-Based Leadership.......................... 113 Ancient History: Management Through the 1990s................................................................................. 115 Contemporary Principles of Management .............................................................................................. 123 Global Trends.............................................................................................................................................. 129 Globalization and Principles of Management ......................................................................................... 137 Developing Your Values-Based Leadership Skills .................................................................................. 143 Chapter 4: Developing Mission, Vision, and Values .................................................. 149 The Roles of Mission, Vision, and Values ................................................................................................ 152 Mission and Vision in the P-O-L-C Framework....................................................................................... 157 Creativity and Passion ............................................................................................................................... 165 Stakeholders............................................................................................................................................... 176 Crafting Mission and Vision Statements ................................................................................................. 183 Developing Your Personal Mission and Vision ....................................................................................... 191 iii Chapter 5: Strategizing.................................................................................................... 201 Strategic Management in the P-O-L-C Framework ................................................................................ 204 How Do Strategies Emerge? ...................................................................................................................... 213 Strategy as Trade-Offs, Discipline, and Focus ......................................................................................... 217 Developing Strategy Through Internal Analysis .................................................................................... 228 Developing Strategy Through External Analysis.................................................................................... 240 Formulating Organizational and Personal Strategy With the Strategy Diamond ..............................252 Chapter 6: Goals and Objectives..................................................................................... 261 The Nature of Goals and Objectives ......................................................................................................... 263 From Management by Objectives to the Balanced Scorecard ...............................................................268 Characteristics of Effective Goals and Objectives................................................................................... 277 Using Goals and Objectives in Employee Performance Evaluation ......................................................284 Integrating Goals and Objectives with Corporate Social Responsibility..............................................291 Your Personal Balanced Scorecard .......................................................................................................... 299 Chapter 7: Organizational Structure and Change...................................................... 306 Organizational Structure .......................................................................................................................... 308 Contemporary Forms of Organizational Structures............................................................................... 317 Organizational Change .............................................................................................................................. 322 Planning and Executing Change Effectively............................................................................................ 334 Building Your Change Management Skills .............................................................................................. 341 Chapter 8: Organizational Culture ................................................................................ 343 Understanding Organizational Culture ................................................................................................... 345 Measuring Organizational Culture........................................................................................................... 349 Creating and Maintaining Organizational Culture................................................................................. 358 Creating Culture Change ........................................................................................................................... 374 Developing Your Personal Skills: Learning to Fit In............................................................................... 379 Chapter 9: Social Networks............................................................................................. 382 An Introduction to the Lexicon of Social Networks ............................................................................... 385 How Managers Can Use Social Networks to Create Value .....................................................................391 Ethical Considerations with Social Network Analysis............................................................................ 403 Personal, Operational, and Strategic Networks.....................................................................................