NCMPR

MARCH 16-18, 2021

NCMPR.ORG IT’S ALL FOR YOU We see you, that never-miss-a-conference crew and those what’s-it-all-about first-timers. We see you, marketing newbies excited to learn and longtime pros who know how much a conference can inspire.

This year, NCMPR’s national conference is going virtual, and it’s all for you — all of you.

We know you’re sick of your computer. And Zoom. And not getting to hop on an airplane to see your friends and colleagues from other zip codes. But the benefits of going virtual can’t be ignored:

• Don’t you hate it when two perfect-for-you breakouts are at the exact same time? Now you can catch every presentation you want. Attend in real time, and log back on for extra sessions. • Get access to nearly 50 community college experts and exhibitors excited to help.

• And then, of course, there’s NCMPR’s very first National Conference in a Box. Is it the same as swapping stories around the coffee bar? Well, no. But the box will be full of goodies to add a little playtime to the conference — and it’s available only to early-bird registrants.

Your next steps are simple: Check out the brochure for the conference details, sign up by the early-bird deadline (that’s Feb. 26!), and block out March 16-18 on your calendars for NCMPR’s national conference. We can’t wait to see you there.

Times throughout are presented in Eastern Daylight Time.

2 OPENING KEYNOTE KEITH BOYKIN TUESDAY, MARCH 16 1-2 P.M. EDT

Keith Boykin is a CNN political Boykin was a co-host of the BET commentator, New York Times talk show “My Two Cents,” starred best-selling author and former White on the Showtime reality television House aide to President Bill Clinton. series “American Candidate,” worked His forthcoming book, “Race Against as an associate producer of the film Time: The Politics of a Darkening “Dirty Laundry” and has appeared on America,” will examine the raging numerous TV shows, including BET’s conflict between America’s emerging “Being Mary Jane.” Black and brown population and its dwindling white majority. Born in St. Louis, Boykin has lived in 12 cities, visited 48 of the 50 U.S. A graduate of states and traveled the world. and , Boykin has He lives in New York City. taught at the Institute for Research in African-American Studies at Columbia University in New York and at in Washington, D.C. He is a co-founder and first board president of the National Black Justice Coalition and a Lambda Literary Award-winning author of four books.

3 CLOSING KEYNOTE CRYSTAL KADAKIA THURSDAY, MARCH 18 1:30-2:30 P.M. EDT

What is the possibility of different? Kadakia began her professional That’s the question Crystal Kadakia career in chemical engineering before has been asking organizations around becoming an organizational change the world to consider through her leader who provides globally relevant keynotes, books and consulting work. workplace insight. Her uncommon perspective represents a melting pot The question encourages us to of eastern and western culture with abandon the traditional approach left- and right-brain thinking. of simply dealing with change in exchange for embracing the things In addition to her work as a that make changes different. professional speaker, Kadakia is an With a focus on reframing and award-winning consultant who has operationalizing culture, technology driven transformation in learning and and generational changes, Kadakia development, diversity and inclusion, steps beyond work conversations innovation, and leadership capability to inspire leaders. She helps them for organizations including General transform their businesses so Mills, Southern Company and Sierra companies can thrive in this newly Club. Her best-selling book, “The disrupted world. Millennial Myth: Transforming Misunderstanding into Workplace Kadakia has shared her message Breakthroughs,” offers audiences around the world and earned several a way to transform the five biggest accolades over the years: She is a stereotypes in the workplace. two-time TEDx speaker and has won awards including the Power 30 Under Rather than feeling demotivated 30, Chief Learning Officer’s Learning by change, Kadakia thrives on it. in Practice, and the Association for She inspires a re-imagination of Talent Development’s One to the workplace and discovers what’s Watch. possible within the inevitable changes in today’s environment.

4 NATIONAL WEDNESDAY, CONNECTIONS MARCH 17 ALL DAY, EVERY DAY CONCURRENT Engage with members, BREAKOUT SESSIONS sponsors and exhibitors (attend one of five) in our virtual break 11-11:55 A.M. EDT rooms and exhibit hall. Plus, join Peer FUELING Attendees will learn the and Simple podcast importance of social host Jeff Julian in our COMMUNICATIONS justice and social justice After-Hours Coffee AND CREATIVITY: statements, plus how Lounge for an extra- FRAMING YOUR to develop messaging special treat every day VISUAL STORY ON that is authentic, following the last A FULL TANK impactful and scheduled event. What happens when memorable. your creative tank is TUESDAY, on empty and your Linnie S. Carter, Ph.D., APR, MARCH 16 VP of College Advancement, ideas have run out? HACC, Central Pennsylvania’s Learn how to keep the Community College OPENING KEYNOTE inspiration tank full Sponsored by CLARUS Corporation so you never run on fumes. This fast-paced, 1-2 P.M. EDT A RESEARCH- interactive session will BASED REBRAND DIVERSITY help you identify ways With high school WITHOUT DIVISION to keep the creativity populations declining Keith Boykin, New York Times flowing, effectively in Kentucky, an best-selling author and TV work with your creative improving job market commentator on politics, counterparts and and research that race and sexual orientation motivate your team. showed students don’t (*viewable but not down- understand community loadable*) Angela Walters Eveillard, Director, Marketing and colleges, the Kentucky Strategic Communications, Community & Technical AWARDS OF and Stephanie Rivera, College System EXCELLENCE VIDEO Graphic and Web Manager, (KCTCS) knew it Hillsborough Community needed an urgent PRESENTATION College, FL Sponsored by 25th Hour brand refresh. Communications Presenters will show 2:05-2:35 P.M. EDT HOW TO DEVELOP how market research helped them develop Celebrate NCMPR’s AUTHENTIC national recipients KCTCS’s brand AND IMPACTFUL foundation, creative of the 2021 Pacesetter, SOCIAL JUSTICE Communicator, expression and creative STATEMENTS execution. Learn how Rising Star, Petrizzo In the wake of the and President’s awards. the college brought murder of George leadership on board, Floyd in May 2020 and gained input from a national increase in DISTRICT faculty and staff, racial terrorism, many worked with multiple MEETINGS community colleges agencies and turned 2:45-3:15 P.M. EDT issued social justice their insights into Meet with colleagues statements. Some of awareness-building from your district over the statements were creative. Attendees Zoom to get the latest remarkable, and will also learn how to news on regional some were epic fails. conduct their own activities.

5 competitive analysis Foundation’s executive CONCURRENT and research. director worked BREAKOUT SESSIONS with 25th Hour (attend one of five) Terri Giltner, Chief Marketing Communications to Officer, and Brittany Lippert, 1-1:55 P.M. EDT Associate Director, develop the college’s Marketing, Kentucky first internal campaign UNITING THE Community & Technical for unrestricted dollars. COMMUNITY College System Outcomes included THROUGH VIRTUAL the “President’s Circle,” which recognizes those TOWN HALLS When Rowan College THE SURVIVAL who donated over $1,000; at Burlington County PRIMER an update to foundation switched to remote Does your college have branding and brochures; operations at the onset all the right pieces in and faculty, staff and of the coronavirus place to survive the student testimonial pandemic, it knew it pandemic? And the videos. Session attendees had to preserve a sense next crisis, too? Is there will learn about this of community — even a backup plan for national award-winning though students and when budgets are cut, campaign that employees were no staff members are laid quadrupled the longer in the same off and enrollment is college’s fundraising building. Enter weekly down? Is your college goal and yielded an live town hall videos prepared for conver- 87% participation rate hosted by the college’s sations about racial among the college charismatic president. inequities? Or surviving community. changes that can come The town halls spot- from a national election? Dr. John Enamait, President, lighted stories of In other words, are and Jeania Martin, Executive exceptional students you ready to drive the Director, Foundation, Stanly and faculty, resources Community College, NC; available to help the bus instead of getting and Stephanie Pettis, Vice run over by it? Session President, Planning and community during attendees will receive Strategy, 25th Hour the pandemic and timely advice on how Communications interesting, relevant to keep swimming in interviewees. The situations like these. videos, which averaged EXHIBITOR HOUR more than 1,000 views, Katherine Schiffner, NOON-12:55 P.M. EDT spread a positive Director, Public Relations, message and kept the Everett Community College, Take advantage of this WA; and Pam Cox-Otto, time by collaborating president front and Ph.D., CEO, Interact with experts in our center during a crisis. Communications virtual exhibit hall. Greg Volpe, Executive Director, No other programming Strategic Marketing and will take place during Communications, and CREATING AN this time, so you’ll Mindi Cahall, Director of INTERNAL CULTURE have an uninterrupted Marketing, Rowan College OF GIVING WHERE opportunity to move at Burlington County, NJ NONE EXISTED about the room. In 2019, the Stanly Community College 6 matter expert and ENROLLMENT visionary; how to LESSONS LEARNED ensure they have a DURING COVID-19 voice in the process; THAT ARE STILL 10 tips to influence and YOUR EMPLOYEES impact their college’s USEFUL After the onset of the ARE YOUR BEST strategic planning COVID-19 pandemic, process; and how to BRAND ASSET: community colleges incorporate strategic HOW TO MAKE were forced to make thinking into their daily THEM RECRUITMENT major changes in routine. AND PR CHAMPIONS educational delivery, Creating and launching Kathy Darwin, Owner, communication and an effective employee Business Evolutions systems. In retrospect, brand ambassador many of these changes program requires goal- were long overdue setting, collaboration #INTHISTOGETHER: and should result in and a passion to share USING SOCIAL enrollment increases the college’s message. MEDIA TO BUILD for semesters to come. Cuyahoga Community COMMUNITY This session will show College’s integrated AND INCREASE how community colleges communications ENGAGEMENT can implement these department trained new and best practices, employees across DURING COVID-19 When Illinois imposed and it will provide key the college to help in pandemic lessons in these recruitment and a stay-at-home order at the onset of the communication, public relations efforts. digital advertising, COVID-19 pandemic, Session attendees will connectivity, online the Elgin Community learn how to create, access and advertising. launch and measure a College (ECC) commu- successful program that nications team turned Mike Barzacchini, Director, gets employees excited to social media to share Marketing Services, Harper to help. information and build a College, IL; and Kathi community outside the Swanson, Ph.D., President, CLARUS Corporation Kristin Broka, Director, college’s walls. ECC’s Marketing and Integration, social media channels Cuyahoga Community College, OH became a virtual hub PARAGON AWARDS for students, employees VIDEO PRESENTATION and the community. Sponsored by Interact STRATEGIC Session attendees will Communications PLANNING: receive information and 2-3 P.M. EDT TAKING A SEAT insights on battle-tested AT THE TABLE tactics that led to an How can community uptick in engagement THURSDAY, college marketers get and organic impressions: MARCH 18 started with strategic over 9 million and planning? What’s their counting. Learn how to EXHIBITOR HOUR role in the process? leverage social media 10-10:55 A.M. EDT How do they get a seat during a time of crisis Connect with more at the table to help while demonstrating sponsors and exhibitors develop or update their what it truly means to in the virtual exhibit hall, college’s plan? In this be “all in this together.” meeting one-on-one session, attendees with them via chat as will learn about the Toya Webb, Chief Marketing well as Zoom. and Communications marketer’s role as Officer, and Elissa Kojzarek, a strategy owner, Communications Specialist, communicator, subject Elgin Community College, IL

7 CONCURRENT KEEPING MARKETING AND BREAKOUT SESSIONS THE COLLEGE IT: A WINNING (attend one of five) TOGETHER DURING PARTNERSHIP 11-11:55 A.M. EDT A PANDEMIC Marketing is only Pandemics are not as effective as the EXTENDING YOUR easy (who knew?), and technologies it uses. SOCIAL REACH when enrollment is low Increasingly, it’s THROUGH EMPLOYEE and budgets are short, important for marketing ADVOCACY tensions can rise — just and IT teams to support Is your college’s social when everyone needs each other, share media content not to pull together. What expertise and commit getting the reach cure pulled together to a cross-departmental you hoped it would? the larger family at the relationship. Learn how Do you find yourself College of Western Moraine Valley Community asking (and sometimes Idaho (CWI)? It was a College formalized this begging) employees to vision of what the relationship with an share content on their college could be as ad-hoc team that was social profiles to no everyone dealt with adopted as a formal avail? If so, you could the difficulties of an subcommittee of the benefit from a social unprecedented college’s technology media advocacy pandemic reality. committee. In its first program, which Mark Browning, the year, the subcommittee leverages the social college’s vice president tackled web governance; networks of college of college relations, content creation and employees and turns shares the brand, plan management; a mobile employees into brand and message that app; an expanded advocates. Session helped CWI embrace college directory; and attendees will learn change. Browning a master calendar — why their organizations is joined by Dr. Pam all of which laid the should empower their Cox-Otto, CEO of necessary groundwork employees to amplify Interact Communications, to work remotely full- college social messaging, who worked side-by- time in 2020. a framework for launch- side with CWI over the Clare Briner, Director, ing an employee last three years to help Marketing and advocacy program, mold a major change Communications, and how to motivate in attitude and vision China Dostal, Web Services employees to become within the institution. Manager, Moraine Valley brand advocates and Community College, IL what programs exist to Mark Browning, VP, College Relations, and support these efforts. Dr. Bert Glandon, President, College of Western Idaho; Daniel Ramirez, Director, and Pam Cox-Otto, Ph.D., CEO, Public Relations and Interact Communications Marketing, South Texas College

8 EXPECT THE UNEXPECTED: COMMUNICATING EFFECTIVELY IN TIMES OF CRISIS In April 2019, a college doesn’t value campuswide emergency minority populations. unfolded in Langara Session attendees will College’s Science and learn best practices for VISITING Technology Building. using photography to STUDENTS: Over the course of the accurately represent all HOW TO TARGET, day and the following campus populations. ENGAGE AND weeks, the marketing Glenn Carpenter, CONVERT and communications Photographer, Moraine AN OFTEN department kept the Valley Community College, OVERLOOKED community updated IL; Susan McSpadden, on the campus’s safety. Marketing Publication STUDENT Discover the key Photographer, Johnson PROSPECT County Community College, lessons and tactics How to build smart KS; Amanda Pitts, Senior digital campaigns marketing used to Photographer, Grand Valley inform, reassure and State University, MI; Trevor to increase student support the community. Jones, Marketing Assistant, enrollment, United States Air Force, AK; specifically targeted Mark Dawson, Manager, and Matt Cashore, Senior at visiting stuents. Public Affairs, Langara University Photographer, We will analyze College, Canada University of Notre Dame, IN; Jennifer Booz, Chief the importance of Diversity Officer, University targeted calls to of Alaska Anchorage actions and discuss BEST PRACTICES how to implement FOR INCLUSIVE channels such as AND DIVERSE CONCURRENT social media, Gmail PHOTOGRAPHY IN SHORT TAKES ads and basic HIGHER EDUCATION (attend one of five) remarketing banners. Visually representing NOON-12:25 P.M. EDT This includes step- inclusion and diversity by-step practical is an essential part of SPEAK THE strategies that will telling your college’s LANGUAGE improve student story. Students, parents PR is one of the most recruitment cam- and employees look cost-effective ways of paigns and increase at websites, social marketing your institution. student attendance media and other Learn how to speak the to campus/virtual publications to learn language of TV reporters, events. about community pitch story ideas, colleges. Images that prepare for media Vincent Mazza, Managing are inauthentic, lack Partner; Candace Smith, inquiries and develop Digital Marketing Specialist, diversity or are used a sticky social media eDesign Interactive, NJ out of context can plan that personalizes broadcast that a your brand. Know your story. Tell your story. Be your story. Repeat.

Craig Ramey, Director, Marketing and Communi- cations, Craven Community College, NC

9 “WEBKILL”: impossible to reach and the Colorado HOW NATURAL them — especially with Community College WRITING COVID-era budgets. System destroyed The Community community college TENDENCIES Colleges of Spokane misconceptions CAN MURDER successfully filled its through marketing A PERFECTLY programs and engaged campaigns that INNOCENT prospective students challenged norms WEBSITE with limited services and tackled perception Writing for the web is and resources in rural obstacles head-on. not like writing for any communities. Session Session attendees other medium. Some attendees will learn will learn how an practices that work well how to use creative unorthodox creative in other situations can social media and concept can grab fall flat online or even cutting-edge retarget- attention and lead to turn readers away. This ing strategies to grow enrollment growth. session will help those areas of the attendees take a fun student body. Dana Cruikshank, Director, and thought-provoking Strategic Partnerships, Kim Hagerty, Director, and Tony Poilucci, VP and look at the most Creative Director, VisionPoint common tactics for Marketing and Communications, Marketing crafting successful web Community Colleges of copy, like “start at the Spokane, WA; and Makayla beginning” or “write for Morton, Digital Marketing CONCURRENT your mom.” Attendees and Social Media Manager, SHORT TAKES will come away with 25th Hour Communications (attend one of five) guidelines to ensure 12:30-12:55 P.M. EDT their web content HOW THE effectively clicks with VIDEO AD RIGHT CAMPAIGN readers. MESSAGING CREATIVE CONCEPT DURING COVID Sarah Ailes, Sales Director, CAN DESTROY and Lamar Goodenough, Video ads are the key Web Content and User MISCONCEPTIONS to reaching current Research Director, Digital AND BUILD and potential students Wave ENROLLMENT on various platforms, GROWTH spotlighting the blend Are myths and of older and newer EXAMINING misconceptions about approaches. Colleges SOCIAL MEDIA your institution a that have seen TACTICS TO TARGET recurring obstacle in positive results share SUPER NICHE recruitment, marketing their success stories, AUDIENCES and branding efforts? from comforting, Some of the hardest- VisionPoint Marketing reassuring presidential to-reach audiences can will share how schools videos that appeal to be the most important, including the College parents and community but it can seem nearly of DuPage in Illinois members to TikTok

10 THE PRESIDENT’S enrollment growth. 2020 should have been video ads that reach ROLE AS CHIEF MARKETING AND no different, but the traditional students. National Student SOCIAL MEDIA Clearinghouse Research Shelly Strautz-Springborn, OFFICER Director, Communications Center reported a 4 to 10% Colleges want to expand and Public Relations, decline in community their visibility in a Montcalm Community college enrollment College, MI; Crystal Hollman, cost-effective manner, for fall 2020. What Director, Marketing, and presidents are happened? Session Northeast Community central to the success College, NE; and Sarah attendees will learn of this vision. Social Pauley, Senior Digital how one higher ed media is a natural Marketing Manager, marketing agency helps CLARUS Corporation extension of a its college partners to president’s respon- recover and thrive in a sibilities, advocating post-pandemic world. DESIGNING and generating public COMPELLING support for community Joshua Bistromowitz, CAMPAIGNS colleges. In this session, Enrollment and Marketing FOR DRAMA a college president will Consultant, and Jessica discuss how his college Shasserre, VP, Higher PRODUCTIONS Education Marketing, Telling a compelling has used social media MediaCross story to draw attention to connect with key to college drama constituents: students, productions is often faculty, government ADVERTISING a graphic designer’s officials, media, alumni TO HIGH SCHOOL delight. Artwork, story and donors. STUDENTS themes, models, props, John Rainone, President, 2020 has been a crazy theatrical images Dabney S. Lancaster year, making it even and locations offer Community College, VA more difficult to reach excellent imagery and out to soon-to-be high creativity for producing school graduates. posters, social media THE COMMUNITY Glacier Communications and email campaigns. COLLEGE surveyed over 150 However, putting the LANDSCAPE IN A higher education pieces together to POST-PANDEMIC marketing and recruit- inspire students, staff WORLD ment professionals to and the community to Community colleges understand the best engage in a “night out” have been successfully practices for high at the theater, against a evolving for years. They school advertising in backdrop of communi- have responded to the 2020. Session attend- cation and advertising marketplace by adding ees will learn what we overload, can be a new programs, and learned from that challenge. This session they’ve met the needs information. Discover will focus on how to of nontraditional what paid media bring the elements students by introducing tactics work best, how of photography, virtual learning years advertisers are shifting typestyle and messaging before four-year to the digital world and together to create a institutions. In previous what we have identified successful campaign economic downturns, as the biggest missed for your college’s next community colleges opportunities. theatrical presentation. were a beacon of support Matt Diteljan, CEO, Marcus Badgley, Web Content as students returned Glacier Communications Specialist, Skagit Valley to school, and most Community College, WA schools reported record

11 CONCURRENT program selection is HOW TO SHORT TAKES one way to counter AUTHENTICALLY (attend one of five) decreased enrollment ENGAGE GEN Z and retention. The 1-1:25 P.M. EDT AND MILLENNIALS guided pathways movement is reforming ON SOCIAL MEDIA THE SECRETS AND MEASURE OF SUCCESSFUL the traditional approach THE RESULTS STORYTELLING of offering a confusing, cafeteria-style Millennial and Gen Z (FOR COMMUNITY presentation of courses students can spot COLLEGE MARKETERS) for students. Learn inauthenticity from a How does a great story how technology can mile away, and they’re make you want to turn impact your higher ed not buying it — literally. the page? The same way website to meet guided It’s no secret that great community college pathways guidelines the generations that marketing copy makes and capture data to spawned “influencer the reader want to click, measure success. culture” can’t be sold apply and/or persist. to in the same way as Learn what it takes to tell David Morton, Sales previous generations. emotionally and logically Engineer, OmniUpdate If today’s community compelling stories colleges don’t stop across multiple types stereotyping and of collateral that drive SIX TIPS TO start communicating engagement and boost ENHANCE YOUR effectively with younger enrollment. No, this short WEB PRESENCE students, they’re take will not change your It is more important doomed. This session life — but it might change than ever for community will examine strategies the life of a student who colleges to show their that resonate with reads your copy. technological abilities. Millennials and Gen Z, In this session, we will tactics to employ for Michael Mahin, Ph.D., review six quick tips Senior Copywriter, Interact authentic engagement Communications to implement right now and the use of data to on your college website measure success. to help reach the right DESIGNING students for your school. Melissa Tilley, Digital Strategist, Oakland DIGITAL GUIDED Katie Krafka, Director, Community College, MI PATHWAYS AND Client Engagement, PERSONALIZATION Sanger & Eby TECHNIQUES BE HEARD, With traditional student BE RECOGNIZED: enrollment decreasing, INTERNAL maybe it’s time to COMMUNICATION consider a new STRATEGIES approach to recruiting Internal communication and retaining students. is not just about Implementing a guided disseminating the pathways approach to administration’s messages.

12 It’s also about providing faculty and staff with effective channels to be heard and recognized. This need was highlighted especially at the onset of the COVID-19 pandemic: THANK YOU TO OUR VIRTUAL When employees work CONFERENCE PRESENTING SPONSORS remotely, they lack many A key part of this year’s conference program of the usual forms of is a virtual exhibit hall with features that let engagement and interaction attendees connect with sponsors and with their colleagues. exhibitors by video and chat. Session attendees will learn about two internal commu- This year’s event is possible because of the nication strategies at Lincoln amazing support from our friends at CLARUS Land Community College in Corporation, 25th Hour Communications, Illinois — a daily newsletter Interact Communications, and Lucidpress. and peer recognition system — that helped faculty and Take some time to meet with them and see how staff keep connected, stay their services and expertise can help you better informed and share their tell your college’s story. accomplishments and activities.

Kyla Kruse, Assistant Director, Public Relations, Lincoln Land Community College, IL

CLOSING KEYNOTE 1:30-2:30 P.M. EDT Sponsored by Lucidpress OPENING KEYNOTE (TUESDAY) THE MILLENNIAL MYTH: TRANSFORMING MISUNDERSTANDING INTO BREAKTHROUGHS Crystal Kadakia, multi- generational expert on effective and inclusive strategies for the modern workplace (*viewable but not downloadable*) AWARDS OF EXCELLENCE (TUESDAY) MORE THAN JUST A BUSINESS MEETING 2:30-3 P.M. EDT Join us for a brief review of some exciting new programming and things PARAGON AWARDS (WEDNESDAY) to come for NCMPR. Then we’ll wrap things up with the annual facts and figures.

FINAL AFTER-HOURS CLOSING KEYNOTE (THURSDAY) COFFEE LOUNGE 3:15 P.M. EDT MARCH 18 13 Note: Program is subject to change. REGISTRATION FEES EARLY-BIRD RATE = $245 Paid on or before Feb. 26, 2021

REGULAR RATE = $295 Paid after Feb. 26, 2021

You must be a member of NCMPR before registering.

WHAT’S INCLUDED Conference registration covers all program events, including the Paragon Awards, and access to all* content for 30 days after the conference adjourns. (*Please note: The keynote addresses are available only during their scheduled time and cannot be downloaded.)

REFUND POLICY Cancellation and refund requests must be made in writing on or before March 2, 2021. NCMPR will issue a refund of the conference fee, minus a $50 administrative fee. Email requests to [email protected].

No refunds will be granted for requests made after the deadline.

For special circumstances (family or medical emergencies) that arise after the deadline, NCMPR will issue a full refund upon receipt of proper documentation.

Substitutions are gladly accepted.

HOW TO REGISTER Visit www.ncmpr.org/events/ detail/2021-national-conference. Payment may be made by check or credit card.