Keeping in Touch Pipeline Safety and Emergency Information for Landowners Enbridge Pipelines (Athabasca) Inc

KEEPING IN TOUCH PIPELINE SAFETY AND EMERGENCY INFORMATION FOR LANDOWNERS ENBRIDGE PIPELINES (ATHABASCA) INC. TOTAL-JOSELYN

FORT MacKAY Waupisoo Pipeline MCKAY STATION Wood Buffalo Pipeline 63 TAR ISLAND ATHABASCA TERMINAL Woodland Pipeline NORTH Woodland Extension Athabasca Pipeline

Athabasca Twinning Pipeline FT. McMURRAY Norealis Pipeline Long Lake Lateral Pipeline 69 Gordon Lake Christina Lake Lateral Pipeline McKay River Lateral Pipeline Deer Creek Lateral Pipeline LONG LAKE STATION Enbridge Pipelines Inc. 63

Solid lines indicate pipelines in service Christina River Dotted lines indicate proposed pipelines CHEECHAM PUMP STATION Broken lines indicate pipelines under construction QUIGLEY

MARIANA LAKE JANVIER

Bohn Lake SANDY LAKE Christina River CHARD

Athabasca River

Christina Lake

63 CONKLIN CHRISTINA LAKE STATION

881

Winefred Lake KIRBY LAKE TERMINAL Grist Lake

CALLING LAKE WANDERING RIVER Calling Lake

Logan Lake Heart Lake 63 Caribou Lake

Sand River PLAMONDON Touchwood Lake Loseman Lake GRASSLAND Lac La Biche Wolf River 55 Spencer Lake LAC LA BICHE 2 55 SMALL BENN PUMP STATION Beaver Lake ATHABASCA 63

KEHEW BOYLE Pinehurts Lake 2 STATION

Amisk River LA COREY 63 55 55 ROCHESTER 36

NEWBROOK 41 BONNYVILLE 28

Moose Lake

18 WASKATENEAU 28 28 28 SMOKY LAKE Muriel Lake Reita Lake North Saskatchewan River REDWATER 28 ELK POINT STATION

45 STONEFELL 36 ST. PAUL ELK POINT GIBBONS TERMINAL

STURGEON PUMP STATION BRUDERHEIM FORT SASKATCHEWAN 45 41 15 LAMONT TWO HILLS 45 15 45 MUNDARE 36

16 16 EDMONTON TERMINALS VEGREVILLE Vermilion River

14 EDMONTON Beaverhill Lake 21 TOFIELD VERMILLION

LEDUC 36

2 14 Battle River CAMROSE 41 26

WAINWRIGHT Battle River 13 SEDGEWICK

21 36 53 HARDISTY PONOKA Red Deer Lake HARDISTY TERMINAL 53 ALWAYS ON THE LINE

Enbridge Pipelines (Athabasca) Inc. and its afﬁ liate, Enbridge Pipelines (Woodland) Inc. own and operate Enbridge’s regional pipeline system in the Athabasca region of Northern Alberta. These pipelines are regulated by the Energy Resources Conservation Board (ERCB).

Products on the Athabasca system include: crude oil, diluents, diluted bitumen and synthetic crude. They are transported through pipelines ranging in diameter from 8-inches (219 millimetres) to 36-inches (millimetres) and multiple pipelines often exist within the same right-of-way (ROW).

OPEN LINES OF COMMUNICATION

We always appreciate hearing from you. This brochure contains phone numbers you can use to call us, as well as important information about incident prevention and safety procedures. Please take a few minutes to review the brochure with your family and then store it in a convenient place.

NEIGHBOURS DOWN THE LINE

Enbridge’s pipeline systems don’t just run through communities — they connect them. Enbridge employees live and work near you every day, and millions of people depend on the liquid hydrocarbons we transport.

Enbridge takes its responsibility for safe pipeline operation very seriously. Being responsible for pipeline safety, however, does not mean we’re in it alone. We work year-round to ensure safe, reliable operations, and we regularly communicate important information to local governments, emergency services, utilities, contractors, landowners, tenants, regulators and neighbours. ENBRIDGE IS COMMITTED TO DEALING FAIRLY AND CONSISTENTLY WITH EVERYONE WHO LIVES AND WORKS ALONG THE PIPELINE ROUTE. EXISTING SYSTEM

Enbridge is the largest operator of regional crude oil pipelines serving the oil sands region of Northern Alberta. Enbridge currently owns and operates the 36-inch (914 millimetre) diameter Athabasca pipeline which travels 541 kilometres from our Athabasca Terminal north of Fort McMurray to our terminal in Hardisty, Alberta. Enbridge also owns and operates a 12-inch (324 millimetre) lateral from the Mackay River facility to the Athabasca Terminal and two 8-inch (219 millimetre) pipelines from Christina Lake to our Kirby Lake Terminal.

The Waupisoo Pipeline is 30-inches (762 millimetres) in diameter and approximately 380 kilometres long. The pipeline system transports oil sands crude bitumen from our Cheecham Terminal to Edmonton via our Stonefell Terminal near Bruderheim, Alberta.

Enbridge also operates the Deer Creek Lateral Pipeline, which is owned by Total, from the Total-Joselyn station to our Athabasca Terminal. There is an 8-inch (219 millimetre) and 12-inch (324 millimetre) pipe that runs approximately 63 kilometres in length. PROPOSED EXPANSION

Enbridge has a number of other proposed and existing expansion projects including:

• Athabasca Twinning Project

• Norealis Pipeline Project

• Wood Buffalo Pipeline Project (Line 18 extension)

• Woodland Pipeline Project

• Woodland Pipeline Extension Project

• Waupisoo Horsepower Expansion

• Athabasca Capacity Expansion

For more information about these expansion projects visit www.enbridge.com. WE CONSTANTLY MONITOR ALL OF OUR ACTIVITIES AND TAKE EVERY STEP TO MAKE SURE WE PROTECT THE ENVIRONMENT. PIPELINE SAFETY

Enbridge takes its responsibility for safe pipeline operation very seriously. Being responsible for pipeline integrity means working with you. We work year-round to ensure safe, reliable operations, and we regularly communicate important information to local governments, your community ﬁ re and police services, utilities, contractors, landowners, tenants and neighbours.

Preparedness means developing integrated response plans based on open communication and teamwork. Enbridge ensures that local ﬁ re and police services have the information they require. We hold regular training exercises in select locations throughout the year to keep employees’ skills fresh, and to ensure our coordination with local emergency responders is strong and effective.

As a landowner or neighbour, you also make an important contribution to the team. By observing ROW safety precautions, and keeping in touch, you can help prevent incidents, and minimize their impacts.

FROM THE GROUND UP

While our pipeline is buried out of sight beneath the ground along the ROW, we never lose sight of the bigger picture – the potential impact on the air, water and land around us, and our responsibility to preserve all elements of our environment.

In fact, our activities – everything from pipeline design, construction, testing, maintenance, operation and safety practices – are subject to government regulations which we ensure we meet or exceed.

Every effort is made to restore the land as close as possible to its original condition and to protect the quality of the air and water that sustain us. We constantly monitor all of our activities and take every step to make sure we protect the environment. EMERGENCY RESPONSE TRAINING EXERCISES ARE A KEY PART OF OUR EMERGENCY RESPONSE PREPAREDNESS. PROTECTING YOUR COMMUNITY

Enbridge has a wide range of programs to ensure the safety and integrity of the pipeline system that runs through your land or near your community. In fact, from day one, we’ve invested heavily in the tools, technologies, people and strategies we need to make sure the pipeline networks have the strength and ﬁ tness needed to do the job safely and reliably.

SAFETY IN PROCESSES AND TECHNOLOGIES

From the purchase of high quality, steel pipe manufactured to meet stringent criteria, to the cathodic protection system, Enbridge works to ensure the safety of the system before and during its operation. The processes and technologies we use to prevent and detect leaks include:

• The careful selection and testing of pipe prior to and during the manufacturing process.

• X-ray or ultrasonic testing of all welds made to a pipeline section during its construction.

• Hydrostatic tests (pressure tests using water) to conﬁ rm pipeline integrity on new pipelines.

• Sophisticated monitoring and control systems that operate around the clock, 365 days a year.

• Research and development on technologies designed to prevent corrosion and cracking.

• The use of durable coating systems and cathodic protection (use of low voltage electric current) to protect pipe from external corrosion.

• The use of increasingly sophisticated in-line inspection technologies to measure the size and location of even minuscule changes in the Emergency Response integrity of every line in our system. SAFETY IN PEOPLE AND PRACTICES

In addition to developing and putting the right processes and technologies into place, the right people and practices also drive our efforts to keep the pipeline safe. Our initiatives include:

• Regular pipeline ROW patrols by aircraft and in some areas by land.

• Investigative dig programs to ensure pipeline integrity.

• Meeting or often exceeding industry standards and regulations.

• Public awareness education.

• Research and development.

• The stationing of emergency response staff and equipment at strategic locations along the pipeline route.

RESPECTING THE ENVIRONMENT

Whether it’s plant life, wildlife, soil, fresh water or historical artifacts, in every aspect of our business we work hard to preserve the natural balance of your land. To do that, we plan very carefully from start to ﬁ nish on any project, making sure our people know what’s expected, talking to you, and implementing programs in place that will ensure the protection and responsible management of the environment. FPO

THE WAY WE DO BUSINESS

It’s a big part of who we are, so respecting the environment is a philosophy built directly into the way Enbridge does business. Our Environmental Management System (EMS) is made up of a variety of programs designed to identify, monitor, and proactively address environmental issues. It guides us in acting responsibly in everything we do, every day.

We know your land is important to your way of life and we understand the importance of treating your land with respect. That’s why we take so much care planning it out, talking to you, assessing the condition of the land before the work is done and monitoring the impact afterward so that we can restore it as close as possible to its original condition. IN AN EMERGENCY

The liquid hydrocarbons in Enbridge’s pipeline system are ﬂ ammable, and are potentially hazardous and explosive under certain conditions.

Pipelines have been proven as the safest transportation mode for energy commodities. Pipeline leaks are rare but can happen for a number of different reasons. Statistics show that third party damage is one of the most common reasons for pipeline leaks or ruptures, which underscores the importance of Call Before You Dig programs. Pipelines can also leak as a result of a defect or some other type of pipewall damage. Internal inspection tools are used to detect potential pipe problems in advance, which enables companies to perform investigative digs and repair the damage. Since some commodities are more fl ammable than others, a pipeline leak or rupture will have different consequences depending on the commodity being transported. Most hydrocarbon products such as natural gas liquids or petroleum products are fl ammable, and may ignite from a small spark or other source. Crude oil is also fl ammable under certain conditions and can pose an environmental threat if large volumes escape. It’s important to know what to do if you suspect pipeline operations have been disrupted in any way.

KNOW THE WARNING SIGNS

The Enbridge system carries many kinds of liquid hydrocarbons, and each product has individual characteristics. This means that the warning signs can vary, depending on the product involved.

IF YOU SMELL ... IF YOU SEE ...

• An odour similar to gasoline • A moist patch or pool of black or diesel fuel… it may liquid… it may be crude oil. be a reﬁ ned oil product. • A moist patch or pool of light • An odour similar to gasoline, brown or yellow liquid… but much stronger and it may be synthetic crude less pleasant… it may or condensate. be a natural gas liquid. • A steam-like cloud, or a frost-like appearance IF YOU HEAR … on the ground… it may • A hissing or roaring noise... be a natural gas liquid. it may be a pipeline leak. IN AN EMERGENCY Don’t smoke Don’t or light a match. Don’t touch or go near any touch or Don’t may have liquid that you think a pipeline leak. come from start your car or any Don’t be equipment that could a potential ignition source. turn lights Don’t on or off or appliances powered batteries by electricity, or natural gas.

. WHAT YOU YOU WHAT DO SHOULDN’T 1. 2. 3. 4 Leave the area quickly. Leave the area upwind Move to a safe position of the potential leak site. out As soon as you’re phone us toll free of the area, at 1-888-813-6844. If you do not have our number with you, call 911 or your local emergency number. Put out cigarettes or other or other Put out cigarettes lit material and turn your off car or any gas or diesel equipment. powered

. . . 1-888-813-6844 EMERGENCY NUMBER at: 24 hours a day, toll free, can call Enbridge emergency personnel You 911 is the emergency telephone number that almost everyone knows 911 is the emergency telephone number it is not the only in the event of a pipeline emergency, to call, however, and the other members of your household emergency number to call. You country is part of the 911 of the that not every area should be aware our 24-hour emergency system and the 911 operators may not have because the 911 system is for public sector number available. That’s private sector companies. and not for reaching emergency responders If you suspect one of our pipelines has been damaged, call the Enbridge and our best possible response emergency number below to help ensure call 911 (if available). IMPORTANT INFORMATION: IMPORTANT EMERGENCY TELEPHONE NUMBERS 3 4 If you see, smell or hear any If you see, of the warning signs, please immediately do the following: 1. 2 WHAT YOU YOU WHAT DO SHOULD PROTECTING THE AIR, WATER AND LAND IN YOUR COMMUNITY IS AN IMPORTANT PART OF OUR JOB. IF AN EMERGENCY OCCURS

IMMEDIATE RESPONSE

In the event of an incident, our emergency plan will immediately go into effect. Enbridge will work as a team with your local emergency response units to identify and solve the problem. Personnel from our control centre have the ability to immediately shut down and isolate sections of a pipeline.

Local emergency response teams will be notiﬁ ed. They may secure the area, and move residents to a safe location depending on the situation. Our trained emergency response crews will arrive to deal with leaked material and repair the damaged pipe.

RESTORING SPILL SITES

Protecting the air, water and land in our communities is an important part of our job. Enbridge personnel are trained to contain and clean up leaks using a variety of leading edge technologies. Personnel with safety and environmental equipment are located at strategic intervals along the pipeline, to be close to your community.

Containing product, repairing any damage, cleaning the site and returning the area as near as possible to its previous state is part of our commitment to you and your neighbours. TO PROTECT PUBLIC SAFETY AND REDUCE THE RISK OF PIPELINE DAMAGE, YOU MUST CONTACT ALBERTA ONE CALL AT LEAST THREE WORKING DAYS BEFORE BEGINNING A GROUND DISTURBANCE. PREVENTION UNDERSTANDING THE RIGHT-OF-WAY (ROW)

A strip of land usually 25 to 30 metres (100 feet) wide containing the pipelines is known as the ROW. The ROW:

• Allows our workers access for inspection, maintenance, testing or emergencies.

• Identiﬁ es an area that restricts certain activities to protect public safety.

While permanent pipeline markers are located at roads, railways and other intervals along the ROW, these show only the approximate location of the buried pipelines. The depth and location of the pipelines vary within the ROW. The ROW exists in many kinds of ecosystems from river crossings and cultivated ﬁ elds to forest and urban areas. Because of this, there is no distinct look to the ROW.

EXCAVATION OR CONSTRUCTION NEAR THE ROW

Pipelines in Enbridge’s Athabasca system are provincially regulated by the Energy Resources Conservation Board (ERCB). The ERCB has established a 30 metre (100 feet) controlled area on either side of the pipeline to protect the environment, the pipeline and you.

DEPTH OF COVER OVER PIPELINE MAY VARY

RIGHT-OF-WAY

30 metre 30 metre (100 feet) (100 feet) controlled area controlled area CALL BEFORE YOU DIG

To protect public safety and reduce the risk of pipeline damage, you must contact Alberta One Call, a free pipeline locating service, at 1-800-242-3447 at least three working days in advance of any ground disturbance on or within 30 metres (100 feet) of the pipeline, or when using explosives near the ROW. This will help to:

• Locate and mark our pipelines.

• Acquaint you with the 30 metre (100 feet) controlled area on either side of the pipeline.

• Provide guidelines for excavation and blasting.

• Ensure an Enbridge ﬁ eld representative is on site.

For installations across the ROW, prior written premission is required. Depending on the installation, it may take up to 21 days to obtain this approval. ACTIVITIES ON THE ROW

If you plan to carry out certain activities on the ROW, you must consult with Enbridge before moving ahead. Approvals for some facilities may take longer, so plan ahead. This includes calling us prior to work being started when you want to:

• Improve or alter drainage.

• Install fence posts.

• Install tiles.

• Excavate or use explosives.

• Construct roads, paving, parking, driveways, ditches, railways, overhead or underground utilities or other facilities.

• Conduct deep tillage exceeding 18-inches (45 centimetres) in depth.

• Encroach on the ROW with services or other facilities.

• Build a berm.

• Stockpile materials.

• Conduct a ground disturbance.

KEEP IN TOUCH

If you notice any unusual activity on or near the Enbridge ROW, please contact us immediately. Your call is always appreciated. Please call our emergency number at 1-888-813-6844. THE ENBRIDGE SYSTEM DOESN’T JUST RUN THROUGH COMMUNITIES – IT CONNECTS THEM. EASEMENT AGREEMENTS

Good working relationships between pipeline companies and the property owners and tenants along the ROW are essential to the safety and reliability of the pipeline system. For decades, we’ve been developing and maintaining constructive relationships with thousands of landowners like you. Recognizing your important contribution, Enbridge is committed to dealing fairly and consistently with everyone who lives and works along the pipeline route.

This relationship began when we negotiated the original easement agreement with the landowner. The year the original easement agreement was negotiated varies across the pipeline system and is dependent on the year of initial pipeline construction.

As growth continued, additional pipelines were installed and in some situations the original ROW became full, requiring an additional easement to be negotiated with the landowner.

In return for compensation, the landowner granted Enbridge the right to use the ROW for constructing, operating and maintaining its pipelines. Landowners, in turn, help ensure the safety of the pipeline by abiding by the agreement and all government regulations with respect to excavation, construction or other activities over or near our pipelines. OPERATING VEHICLES OR MOBILE EQUIPMENT ACROSS THE PIPELINE ROW

Enbridge permits the operation of vehicles or mobile equipment across the ROW for the purpose of normal farming operations. This includes ploughing, cultivation, planting, harvesting and similar activities routine to most farms, but excludes chisel ploughing, sub-soiling or ripping to more than 18-inches (45 centimetres) in depth. For farmers with an Enbridge pipeline on their property, crossing a pipeline ROW with agricultural vehicles and machinery usually presents little difﬁ culty.

Enbridge doesn’t want to interfere with landowners’ use of their land or restrict routine agricultural activities. However, to ensure your safety please consult Enbridge if you are unsure about crossing the pipeline.

We understand that today’s farming operations often use non-agricultural equipment like semi-tractor trailers or tracked vehicles. If these vehicles are loaded in accordance with provincial highway standards (no special permit loads) the vehicles can safely cross the pipeline with no further approval from Enbridge. If you exceed your manufacturer’s speciﬁ ed load limits, please contact Enbridge at 1-877-449-2689. FPO

HOW TO REACH US

We appreciate your calls, any time of the year, any time of day. This page contains important phone numbers you can use to contact an Enbridge representative. If you have any comments or questions, please contact us. Here’s how:

Emergency Number: 1-888-813-6844

For general information about Enbridge 1-780-420-5210 [email protected]

ENBRIDGE LANDOWNER REPRESENTATIVES:

For questions regarding Enbridge easement agreements, general operations or need to plan construction, fencing, digging or explosives use, please call: TOLL FREE: 1-877-449-2689

More information can also be found online at: www.enbridge.com

CALL BEFORE YOU DIG

Before any ground disturbance on or within 30 metres (100 feet) of any pipeline, call toll free to Alberta One Call at 1-800-242-3447.

LINKS TO MORE INFORMATION

Alberta Energy Resources Conservation Board (ERCB) www.ercb.ca email: [email protected] www.enbridge.com ENBRIDGE PIPELINES (ATHABASCA) INC. EMERGENCY NUMBER 1-888-813-6844

ENBRIDGE.COM