Annual Review

2017/ 2018 ANNUAL RELEVANT ISSUES. AND DEBATE OF FOR THEDISCUSSION PROVIDING AFORUM IT DELIVERSTHISBY OF THEOFFICESECTOR. PRACTICE INALLASPECTS AND COMMUNICATE BEST IS TO RESEARCH, DEVELOP OFFICES’ (BCO)MISSION THE BRITISHCOUNCILFOR REVIEW CONTENTS NUMBERS THE YEARIN 6 Courtesy ofFletcherPriestArchitects 20 EastbourneTerrace, London. & POLICY RESEARCH 8 0-1

ANNUAL REVIEW 2 4 2017/18

HIGHLIGHTS CHIEF OF THE EXECUTIVE’S PRESIDENTIAL FOREWORD YEAR 14 18 28

REGIONAL NETWORKING BCO ANNUAL ROUNDUP & EVENTS CONFERENCE 32 36

BCO AWARDS NEXTGEN CHIEF EXECUTIVE’S FOREWORD of officespace. work –somusttheprovision social attitudesorpatterns be itenvironmentalconstraints, considered thenormshifts– what wouldoncehavebeen of whatisaroundthem.As recognise andtakeaccount of theBCO’s membership– effectively bytheexcellence who leadit–representedso sector willonlythriveifthose the broadercontext.Theoffice follow) isourdesiretolookat (and moreonBerlin2018to BCO’s AnnualConference One vitalcomponentofthe Competition. the prestigeofBCO’s Awards level, forworkingsohardtomaintain judges atanationalandregional of theNationalJudges,andall thanks toNigelClark,theChairman to riseeachyear.Irecordheremy and breadthoftheUKcontinues projects enteredacrossthelength Competition, wherethequalityof reflected throughtheBCO’s Awards one couldhopetosee.Allofthisis build someoftheverybestbuildings unanswered, butwewillcontinueto Brexit) Britainendsupwithremains type ofBrexit(ifindeedthereisa the fundamentalquestionofwhat at least,relativelyunscathed.Yes, UK economyhasescaped,sofar it’s perhapsremarkablethat the uncertainty ontheBrexitquestion, Against thebackdropofcontinuing On the theme of thanks, I am and planning is underway guise in early 2019) and an Media Manager, has raised 2-3 hugely grateful to Katrina for the 2019 Design extensive catalogue of ad hoc the BCO’s game significantly. Kostic Samen for chairing our Competition. For my own projects, the BCO’s research Camillia Huygens is a very Annual Conference in Berlin part, a particular pleasure programme rightly remains welcomed addition to the ANNUAL in May. The BCO’s first visit is to see NextGen members market-leading. team as our new Team REVIEW to that fine city was way back integrated into every aspect Assistant, and my PA, 2017/18 in 2001 and much, of course, of the BCO – from the The continued success of Tracy Goodwin, continues has changed since then. Board of Management, the BCO is a consequence to work tirelessly to keep “Inclusion and Diversity” through to the conference, of collective effort, and I am not just me but the BCO’s was the guiding theme for all Awards Competition and enormously grateful to the membership in order. elements of the conference, expert committees – and many members who do so which was enormously every encouragement from much. Supporting Katrina The last word must, successful not just in securing our more senior members as our new President will without question, go to a large increase in the to involve their younger be Paul Patenall as the new our President for 2017-18, number of female delegates, colleagues in our work would Senior Vice President, and Ken Shuttleworth. Ken is an but also in embracing the be much appreciated. Robin Brodie Cooper as the architect of very rare quality industry’s future leaders, our new Junior Vice President. and it has been a privilege Next Gen members (again, The BCO’s research Robin, of course, served the for us to have him as our a record number). Katrina programme remains at the BCO with distinction for President. Ken’s involvement becomes the BCO’s new heart of all that we do. June many years as the Honorary with the BCO goes back President for 2018-19, and 2018 saw the publication of Treasurer, now succeeded over twenty years and has I wish her every success for Wellness Matters, a year-long by James Clark, to whom been reflected in many BCO her presidential year. study looking at the question I am very grateful. I am activities, not least his time of health and wellbeing in also very grateful to my as a National Awards Judge The success of the NextGen offices and, to put it bluntly – own team who manage our and chairing our Annual Group – now led by Carl what to do about it. In a field ever-expanding range of Conference in London in Giles – is down to the where there is perhaps more activities in an exemplary 2017. Always willing to help, enthusiasm and energy of all heat than light, the market fashion. Kat Balassa leads always working for the best, concerned, and NextGen now has reacted very positively for us on Communications collective interests of the represent over one fifth of indeed to our efforts in and Events, supported by BCO, and always with a smile, the entire membership (itself identifying the fundamentals. Anneka Vasheast, Sam we have been very fortunate fast approaching 3,000). Add to this the ongoing Robinson and Bryony indeed that Ken has given the Reflecting this, the NextGen revision of the BCO Guide to George (promoted from BCO so much, and I record Awards Dinner moves to a Specification (which will be Team Assistant). Arezou here my sincere thanks. new, larger venue for 2018, published in its new online Said continues to drive our research programme, and RICHARD KAUNTZE Chané Scallan, our new Social BCO Chief Executive HIGHLIGHTS OF THE PRESIDENTIAL YEAR PART OFSINCE1994. ” ORGANISATION IHAVE BEEN QUITE PASSIONATE ABOUT THE SAY YES. IREALISEDTHAT IFELT CERTAINLY ANO-BRAINERTO BACK IN2015,BUTITWAS VICE PRESIDENT OF THEBCO TO BEASKEDTO BEJUNIOR AND RATHER SURPRISING– “ITWAS SUCHANHONOUR– This last year as president has been a whirlwind. Following the priority was to make it digital – in order for it to be a useful tool 4-5 2017 ‘London Refocused’ conference and that memory-making for everyone from architects to commercial agents on the ground. talk by Lord Foster, I felt inspired to try and make a difference To be in a design meeting and be able to pull up an app or to scroll to the way the BCO is perceived. It has suffered from a ‘stuffy’ through on a tablet will have a huge impact on making it a more ANNUAL reputation, but whilst I believe the work, particularly of the relevant tool. REVIEW ever-growing NextGen membership, is going a long way to change 2017/18 that, there is still some way to go. We have to remain relevant if Finally, I’d urge the BCO to look beyond its borders. In so many the BCO is continue. That was part of the reasoning behind the ways the world is virtually without boundaries and we have so President’s Survey I commissioned. The BCO has to represent all much to learn from the way offices are being designed in other its members if it is to be truly successful. The feedback – from BCO regions around the world. We have a hub of talent in the UK and members – was incredibly instructive, and I was so pleased that we the BCO has a duty to keep its community up to speed with best had such a strong response from the regional chapters. A number practice from around the world; we can’t just be UK-centric any of common themes surfaced, from which we formulated four more, especially with the uncertainties of the global economy key recommendations that we presented to the board: and a rapidly approaching Brexit.

1) Increase ethnic and gender diversity All that’s left is for me to say a huge thank you to Richard Kauntze, 2) Explore avenues of greater global engagement and all those who work tirelessly at the BCO, for their support, guidance and passion. Thank you, too, to Katrina Kostic Samen 3) Increase consultation with members for already inspiring us to try harder. I have no doubt she will 4) Increase use of technology, including digitisation be a wonderful president in continuing to take forward the of the BCO Guide to Specification recommendations of our survey and driving forward our industry.

I feel like we are already on track with a number of these points And to you, our members: you are the backbone of the BCO and I’m so glad that Katrina Kostic Samen has chosen to focus and are what makes our UK industry one of the most envied on diversity as a central point for her year as president. It’s so in the world. Keep striving to exceed standards, to make incredible important, and whilst the debate around gender equality has places to work, to develop buildings that give back. Thank you permeated virtually every part of society in some form or another, for your continued investment in the BCO. I’d call for our property sector to also think beyond purely male- to-female ratios and widen the diversity debate to include social KEN SHUTTLEWORTH mobility. I truly feel that if there is a way to effectively bridge the BCO President 2017/2018 education and cost barriers for those from socio-economically Founding Director, Make Architects disadvantaged backgrounds, a lot of the issues we have in property and architecture will begin to resolve themselves. There is still a long, long way to go.

Another highlight of this year’s Berlin conference was the launch of the Wellness Matters report. Of course industry research is the backbone of the BCO, and I am delighted that they have tackled wellness so thoroughly. The way we design offices has perceptibly – and rightly – shifted since I began in architecture. Now it is very much all about the employees, it’s about attracting and retaining the best talent, it’s about providing spaces and places where people want to be, not just a desk to work. I am excited to see how this research is used in our practice and beyond.

Another key role for me as president, which ticks a box from the survey, was to oversee the update of the Guide to Specification and make it relevant for today’s user. There is a danger that these things can be obsolete almost as soon as they are done, so a real 2,809industry professionals 1,103 163CPD certificates were are members of the BCO, issuedprojects in were2017-18. entered which signifies an increase in the 2017 awards in membership of 11% memberscompetition, are makingpart it within the last year. 3,423 ofthe the strongest BCO research year for committeesentries since and special industry professionals interestthe inception groups. attended the BCO of the regional and national BCO Awards. awards in 2016. 66 181articles about the BCO were 3,458 79tours,regional seminars events andwere 3,423industry professionals published by national and networkinghosted across events all regions, were industrycelebrated professionals the regional regional media outlets, covering hostedincluding across two all regional regions attendedand national the BCO winners regional at BCO research, the conference overhalf-day the last conferences. year. andthe nationalawards lunches awards andin in Berlin and projects that 510 2016.dinners in 2017. won a BCOof the Award. total membership are NextGen members, which is an impressive increase of 34% compared to the previous year. THE YEAR IN NUMBERS

648members and non-members attended the BCO Annual Conference in Berlin, setting a new record in attendance. 6-7

ANNUAL REVIEW 2017/18

1,103163 21%of the conference attendees 162projects were entered in Berlin were women, in the 2018 awards marking an impressive 600competition, making 60+increase in female it another very strong members and non- attendees, compared to yearmembers for entries. attended the only 4% in previous years. BCO Annual Conference in London, making it one of our most successful conferences to date.

7,300people are following us 2,993 participants attended the on twitter @BCO_UK, BCO’s events (including which represents an 600regional tours, seminars 6,500increase of 12% since membersand networking and non- events) July 2017. membersin the last attended 12 months. the BCO Annual Conference in London, making it one of our most successful conferences to date.

are following us on twitter @BCO_UK

615are NextGen members, which represents an increase of 21% compared 66 to the previous year. 12regionalnew pieces events of research were hostedwere published. across all regions, including two regional half-day conferences. RESEARCH Sky Central, GrantWay, Isleworth, Middlesex.Courtesy ofSky & POLICY AND HEALTH ANDWELLBEING. INNOVATION, PRODUCTIVITY DESIGN, TECHNOLOGY, FOCUS HASBEENONWORKPLACE AND INDUSTRY EXPERTS THE LEADING ORGANISATIONS MARKET. WORKING WITH IMPACTING ONTHEOFFICE TO ADDRESS KEYISSUES AT THEBCOHASCONTINUED THE RESEARCH PROGRAMME OVER THEPAST 12MONTHS 8-9

ANNUAL REVIEW 2017/18

PERMITTED DEVELOPMENT RIGHTS – ONE YEAR AFTER PERMANENCE September 2017 The research conducted by CBRE builds on the earlier study prepared in early 2015 and looks at the profound effects of Permitted Development Rights. While PDR may, arguably, keep vacancy rates in check and provide an attractive investment exit for landlords on an individual asset basis, there is also a real risk that parts of the market will not be able to provide sufficient office space in the right locations to enable businesses to thrive and contribute to economic growth. The report looks at the impact of PDR in London as well as highlighting regional differences.

MITIGATING OFFICE OBSOLESCENCE September 2017 The report undertaken by Northumbria University, Newcastle, delineates four vacant office building strategies – asset exploitation, demand repositioning, asset renewal and removal/ redevelopment. For each strategy it sets out an associated set of management techniques and a relative degree of intervention. The report suggests that investment and management strategies will need to be proactive, with an emphasis on tenant experience. The ability of buildings to adapt and change will be a key determinant of their success in the future.

OFFICE SERVICE STANDARDS AND CUSTOMER EXPERIENCE October 2017 Commissioned by the BCO Occupier Group and sponsored by British Land, Broadgate Estates, CBRE and Legal & General, the BCO research provides a best practice guide to services and management standards in multi-occupied office buildings. The report advocates a need for a revolution in the property industry’s approach to delivering service, based on customers’ requirements ‘from space as a commodity’ to ‘space as service’.

Sky Central, Grant Way, Isleworth, Middlesex. Courtesy of Sky WHOLE LIFE PERFORMANCE PLUS November 2017 The BCO is a partner in this project with Low Carbon Maintenance Limited (LCMB) and Oxford Brookes University. The project is funded by Innovate UK. The study seeks to empirically validate the link between indoor environmental conditions and staff productivity, using a real-world intervention in three commercial case study buildings. The interim findings were published in a short briefing note in November 2017, with full results due to be published in November 2018.

OFFICE OCCUPANCY: DENSITY AND UTILISATION February 2018 Undertaken by Ramidus and AECOM, the Office Occupancy report examines recent trends in workplace density and utilisation. Recognising the growing importance of agile working, the study has supplemented the density data with an analysis of space utilisation. The research shows average value for workplace density has declined further in 2018 to 9.6 sq m compared with 9.9 sq m in 2013.

ENABLING THE DIGITAL WORKSPACE February 2018 This report examines how the development of the digital workspace will create opportunities for both workers and building managers to use buildings more effectively, and how digital capability will contribute directly to creating a positive customer experience for all building users.

Many offices are still specified to provide an analogue rather than digital experience. Systems are not joined up and are DEFINING & MEASURING PRODUCTIVITY IN OFFICES difficult to integrate. The low level of adoption of smart systems November 2017 in offices affects the ability of office owners and office managers to optimise performance using data and analytics. The report In business, productivity is everything. It drives argues that through creating opportunities to improve space efficiencies, creates profits and promotes economic utilisation and reduce energy consumption, the adoption of growth. The human element is critical: if staff are digital workspace technologies can deliver immediate savings to give the very best of themselves they need to be to building owners, while providing wider long term benefits happy, healthy and motivated. The study undertaken to the workforce by creating high quality space that supports by Currie & Brown on behalf of the BCO, examines collaborative working. how the physical design and management of offices can influence both individual and organisational productivity. It provides a definition of a productive workplace, how productivity can be measured and the steps that can be taken to make the most of available opportunities to improve performance. EVALUATION OF GOVERNMENT HUBS ADAPTIVE RE-USE AND THE CONTEMPORARY OFFICE 10-11 PROGRAMME: YEAR 1 May 2018 February 2018 With a significant proportion of the UK office stock consisting ANNUAL Undertaken in collaboration with the Government of existing buildings, adaptive re-use seems an appropriate REVIEW 2017/18 Property Agency, this report is the first in a series of strategy for meeting the changing office demands of owners, four reports on the Government Hubs Programme. developers and occupiers. As a result, adaptive re-use is This programme represents a unique opportunity to increasingly becoming an integral strategy to improve the learn from the largest nationwide estate transformation financial, environmental and social performance of buildings. currently underway in the UK. The project conducted This report undertaken by Ryder Architecture on behalf of the by Currie & Brown will track the evolution and effects BCO considers the drivers, opportunities and challenges of of the programme over four years, providing an adaptive reuse. opportunity to capture evidence and practical lessons for the wider industry. This first report focuses on the background and rationale for the Government Hubs FAST & SLOW BUILDINGS: RESPONSIVENESS Programme, the benefits and other implications being THROUGH TECHNOLOGY sought and the approach to evaluation. June 2018 Undertaken by Max Fordham, the report examines how the FUTURE TRANSPORT: IMPLICATIONS use of digital technology might improve the responsiveness FOR OFFICE DEMAND AND DESIGN of buildings and the implications for building design and specification. The research focuses on how the application April 2018 of new technology in buildings has the potential to provide The research identifies emerging technologies and significant benefits in the form of improved space utilisation, transport trends up to 2030. It explores the potential greater flexibility to suit tenant requirements, increased staff impacts of three emerging transport trends: the adoption productivity, reduced running costs through reduction in energy of sustainable transport, the growth of Mobility as a use and improved sustainability through energy efficiency. Service, and the emergence of connected autonomous vehicles. In addition to examining impacts on office design and demand, the report also addresses regulatory WELLNESS MATTERS: HEALTH & WELLBEING IN OFFICES considerations. Undertaken by Atkins and Burges AND WHAT TO DO ABOUT IT Salmon the study provides recommendations for a June 2018 variety of stakeholders looking at future market changes Through its study, the BCO has taken a unique approach by or futureproofing decisions taken today. creating a strategic ‘Roadmap’ to health & wellbeing. The aim has been to help the industry to understand what matters, why it matters and when it matters and who is best placed to lead across the broad range of health & wellbeing issues irrespective of certification pressures.

Working with leading medical and academic experts the project has reviewed the existing evidence base of leading sustainability and health & wellbeing standards. The result is an outcome- focused framework against which these standards have been mapped. By doing so the study provides a point of reference for clients and their advisors as well as design and construction teams and sets out the best practice guidance for implementing and achieving health & wellbeing across the office life cycle. COMMITTEES THE RESEARCH COMMITTEE THERE ARE SEVEN RESEARCH Chaired by Elaine Rossall, Jones Lang LaSalle COMMITTEES AND SMALLER SUB-GROUPS WHICH FOCUS ON Elaine Rossall took over the chairmanship of the Committee SPECIFIC AREAS OF INTEREST. from Bill Page in April 2018. The research committee has had an exceptionally busy and productive year with 12 projects published in the 12 month period to July 2018. The Committee meets on a quarterly basis and takes a proactive approach to examining topics and themes of relevance and interest to the BCO membership as well as the wider industry. A key focus and priority has been the delivery of the year-long Wellness Matters project. Commissioned in May 2017, the study provides definitive guidance on how to enable Health and Wellbeing across an office building’s lifecycle. Other research published since last July include: • Permitted Development Rights – One Year After Permanence • Mitigating Office Obsolescence • Office Service Standards and Customer Experience • Defining & Measuring Productivity in Offices • Whole Life Performance – Interim Briefing Note • Office Occupancy – Density & Utilisation • Enabling Digital Workspace • Evaluation of Government Hubs Programme – Year 1 • Future Transport: Implications for Office Demand and Design • Adaptive Re-use and the Contemporary Office • Fast & Slow Buildings: Responsiveness through technology • Wellness Matters: Health and wellbeing in offices and what to do about it

THE TECHNICAL AFFAIRS COMMITTEE Chaired by Neil Pennell, Landsec

The main focus of the Committee over the past 12 months has been the upcoming BCO Guide to Specification, which will be published in March 2019. To this end, the Committee has been holding monthly meetings. As well as publishing the print version of the Guide, 2019 will see the launch of a new digital platform for the BCO Guide to Specification. The objective is to provide an interactive, flexible and scalable platform that will allow better functionality and interrogation. In 2017/18 the Committee commissioned the report Office Occupancy: Density and Utilisation which will inform the forthcoming Guide. The Committee has been a key contributor to the BCO Wellness Matters project. THE OCCUPIERS’ GROUP THE URBAN GROUP 12-13 Chaired by Melvin Rose, KPMG Chaired by Duncan Trench, The Onyx Partnership The Group’s objective is to facilitate debate and discussion on ANNUAL In January 2018, Melvin Rose took over from wider issues impacting on urban design in cities. Under the REVIEW Christopher Richmond as the chair of the 2017/18 chairmanship of Duncan Trench the Group met three times and Occupiers’ Group. held two seminars over the past year. The first seminar, Plotting The Group has held five meetings since July the Future, examined the future effect that technology may have of last year. on the way we plan the development of our cities. It discussed Over the past few years, two major studies have been the benefits and constraints of ‘Computerised London’ following commissioned by the Committee. The first Building presentations on new technology and 3D Models. Performance – Rethinking the relationship between The second seminar, People, Place and Time focused on how the owners, managers and occupiers was undertaken in built environment interacts with people and place. It highlighted 2015. This highlighted that good management and the importance of infrastructure and why as government’s occupier experience should go hand-in-hand. The investment in large scale infrastructure increases over the next second report, Best Practice Guide: Office Service few decades, the deign thinking that goes into these spaces will Standards and Customer Experience, was published be increasingly essential. in October 2017. The report underlines a move from ‘office space as a commodity’ to ‘office space as a service’ and how the expectation gap can be closed by helping owners and managers to better understand what a well-performing buildings looks like from an occupier’s perspective. Recognising the crucial role occupiers play in the industry as end-users and therefore drivers in the evolution of the workplace, the Group has embarked on a series of occupier-focused events with the aim of facilitating discussion and debate. The first event was held in June 2018, focusing on Customer Experience Culture. Further events as well as new research are planned for 2018 and 2019.

ESG COMMITTEE Chaired by Guy Battle, Social Value Portal THE INVESTOR GROUP The ESG Group has had another exceptionally busy and productive year. The Group met five times during Chaired by Warwick Hunter, the past 12 months and held three workshops. These Henley Investment Management were Design for Performance; Whole Life Carbon and the Circular Economy; and Climate Risk. The focus The Group met twice in the past 12 months. A key project of the Group over the past few months has been on commissioned by the Group was Mitigating Obsolescence updating the Sustainability section of the 2019 BCO in offices which was published in 2017. Guide to Specification. This is likely to remain a key focus over the coming months. The Committee has THE BANKING PEER REVIEW GROUP been a main contributor to the BCO Wellness Matters project. Chaired by Richard Beastall, tp benett The Group engages with some of the largest, global banks. The programme focuses mainly on holding seminar and tours. Recent engagements have included a joint event with the Occupiers’ Group on Customer Experience Culture. REGIONAL ROUNDUP SCOTLAND 14-15 The Chapter in Scotland has witnessed an amazing year of activity encompassing many fascinating talks, presentations and tours. ANNUAL With our membership in Scotland at an all-time high, we are REVIEW engaging more than ever in the fastest pace of change ever 2017/18 witnessed in the design of our workplaces. Defurbishment, health and wellbeing, wearable technology and a tectonic change in corporate culture and what we want from our buildings has created an unprecedented yearning for knowledge and understanding of future office trends. Never before have we been in such danger of creating space which is obsolescent before its time. Consequently we have enjoyed unparalleled attendances across a range of presentations including the “Changing Face of Corporate Culture”, “Office Service Standards”, and “The Future of Workplace”, to name a few. We toured a number of groundbreaking developments including a SOUTH WEST, THAMES VALLEY & SOUTH WALES privileged tour of Scottish Power’s new headquarters in Glasgow. Another highlight was our “Dundee Day” – a collaboration 2018 has continued to be a record year of growth in the region between the NextGen and main committees. This generated a with Bristol boasting the highest rental growth in the UK and with huge level of interest in a city which is enjoying a regenerated record rents being set in Cardiff and the Thames Valley. This is waterfront and a number of commercial developments of largely driven by an acute lack of supply and an increasing depth significance. With strong collaboration across all ages of of demand. Many schemes that have been ‘on the cards’ are now membership, we were able to engage with the Universities of coming to fruition along with the completion of a number of key Edinburgh, Dundee and Abertay through workshops focussing infrastructure programmes which will further help to unlock the on how students prefer to work, learn, collaborate and relax, region’s potential. Design standards are improving rapidly as and enjoy a full day of presentations and tours. occupiers begin to demand products of a similar quality to that of the London market and wellbeing becomes a key requirement The NextGen committee continues to flourish and we were for the educated occupier who is keen to retain their staff and delighted to welcome Michael Gallacher of Abstract Securities recruit the best in the market. who has succeeded the irrepressible Hazel Pearson as chair. Michael has done a great job of forming a largely new committee This year’s regional awards celebrations have again been a success, and organising some wonderful events including “The Success with a sell-out dinner and high quality entries. Our regional of Flexible Workspaces” at Lochrin Square, Edinburgh and events programme continues to expand as we work closely with “Developing the Commercial Office” at Pinsent Mason’s newly our enthusiastic NextGen committee to ensure we include topics refurbished Glasgow office. that are relevant to our members and which will challenge their thinking. I am a firm believer in the need for high quality research With Stephen Lewis promoted to act as a national judge this year, and the papers that the BCO produce are excellent. We try to I am delighted that David Dool now chairs the regional judging present these to our members as quickly as possible once they are panel. The judges yet again rose to the challenge of having to published in conjunction with a building tour, just as we did with select the winners from a long and strong line up of entries the report on cycling at One Cathedral Square in late 2017. culminating in a sell out awards ceremony where over £5,500 An event focusing on Biophilia and the presentation of the was raised for charity. Wellness Matters research are planned for later in 2018. As we look ahead, the next year is shaping up to be equally It has been a strong year and we look forward to the next exciting and dates have already been secured for no fewer than 12 months. five talks and tours including a day in Aberdeen where we aim to build on an outstanding twelve months. ANDY HEATH BILL RITCHIE Cushman & Wakefield South West, Thames Valley, South Wales Chapter Chair Atelier Ten Scottish Chapter Chair NORTH OF ENGLAND, NORTH WALES & NORTHERN IRELAND We live in interesting and exciting times - not only with respect to the commercial property world but with respect to the wider economic and political landscape. The Northern Region is flourishing and our great post-industrial cities are expanding with high quality commercial developments. Manchester can, with some confidence, call itself the engine room of the North and is officially the fastest growing city in the UK, as well as being the youngest in terms of its demographics, but there is also a great breadth to our region spanning, as it does, from Newcastle and Cumbria to the North to Sheffield, South Yorkshire in the South and from Hull across to North Wales and Northern Ireland. With this in mind, it is important that the whole of our region benefits from the great research, events and networking opportunities that the BCO offers. In order to reflect this, our committee has expanded and I am grateful for the great work everyone has put in, supported fantastically by the BCO team, to create memorable events and build technical tours across the whole region including Newcastle, Leeds, Sunderland and Manchester in the first few months of 2018 alone. Many of these events have been led solely by, or in conjunction with, BCO NextGen and so a special thank you to the NextGen committee chair, Thomas Bone of Hoare Lea, and his committee for their efforts towards increasing the appeal of the BCO for a younger and more diverse audience and membership. Whilst we have introduced new summer social events in Manchester and Leeds, the annual awards programme remains central to the BCO’s work in defining excellence in office design and is also the key event in the North West Property calendar. This year’s event, held at the end of May at the Principal Hotel in Manchester, did not disappoint with more than 400 guests in attendance and a high quality entry list for the judges to choose from. Ian Aldous (Chair of the Northern judges) and his team of judges once again clocked up many miles visiting the entries and there were some great winning buildings in closely contested categories. I am sure many of these buildings will do equally well in October and keep up the recent tradition of National Award winners coming from our great region. With the much anticipated launch of the Wellness Matters Research paper in the Autumn set within a further long list of planned BCO events and tours we eagerly look forward to the remainder of 2018.

PHIL DOYLE 5plus architects Northern Chapter Chair 16-17

ANNUAL REVIEW 2017/18

MIDLANDS & EAST ANGLIA With Birmingham hosting the Commonwealth Games in 2022, Town Hall in order to satisfy the increased demand for tables. Coventry winning the bid for City of Culture 2021, a new Mayor Next year’s Regional Awards lunch will be held at the ICC and we elected for West Midlands Combined Authority and fresh look forward to celebrating our regional winners at this new venue. momentum gained on the delivery of HS2, our region is not only Once more we were delighted to receive over 20 entries of high getting a lot of media attention, but also receiving a significant quality for the Awards in 2018 and Rob Van Zyl, our recently boost in investment. appointed Chair of Judges, had a challenging task with his This is reflected in the exceptional growth of our regional fellow judges travelling the Midlands which apparently now membership which has continued to expand and currently includes Watford! stands at over 350 members, including 70 NextGen members This year’s Regional Committee Chairman’s Award was presented (the NextGen committee is chaired by Gemma Wilkinson – GVA) to Birmingham New Street Station which, whilst not an office and 103 East Anglia members (the East Anglia sub-committee project, has made a major contribution to the office market. is chaired by Danny Parmar – Overbury). Having completely transformed the gateway and arrival experience This year saw two long term committee members step down: of our city, Birmingham New Street Station is a remarkable former Midlands & East Anglia Committee Chair, Carl Potter who redevelopment that has been crucial for attracting new was instrumental in bringing the BCO conference to Birmingham investment into our region. in 2014, and Simon Carter who brought his extensive knowledge So in summary, another successful year for the BCO Midlands as an occupier to the committee following his role at National & East Anglia region and we look forward to all the new office Grid. The committee would like to thank both Carl and Simon developments being delivered over the next few years. for the major roles they took in promoting the BCO and building the regional membership. ROB GROVES Our popular Awards Lunch again drew a record number of Argent requests for tables, resulting in a long waiting list and so after Midlands & East Anglia Chapter Chair 9 very successful years we are waving good-bye to the Birmingham NETWORKING & EVENTS NUMBER OFEVENTS THISYEAR. CPD ACCREDITATION ONASELECTED WERE PLEASEDTO CONTINUEOFFERING DEVELOPMENT INTHEINDUSTRY, WE OPPORTUNITIES FORPROFESSIONAL OF THEBCOCOMMITMENTTO SUPPORT DISCUSSION OFTOPICAL ISSUES. ASPART DISSEMINATION OFBEST PRACTICE AND INDUSTRY PROFESSIONALS, ENCOURAGING OPPORTUNITY TO NETWORK WITHOTHER PROGRAMME OFFERSBCOMEMBERSTHE AND AWARDS THEVARIED DINNER. THE FLAGSHIP ANNUALCONFERENCE SEMINARS ANDTECHNICAL TOURS TO BCO EVENTS RANGEFROMSMALL NATIONAL EVENTS Faye Barker. The 2017eventwashostedbynews presenter, younger memberslookforwardtoevery year. event fortheBCO,andaresomething our awards arebecominganestablished annual professionals under35inoursector.The the achievementsandsuccessesofyoung The BCONextGenAwards celebrate 15 November2017 U+I, 7AHowickPlace,London NEXTGEN AWARDS 2017 go topage32. details ofalltheBCOAward Winners2017 comedian DrPhilHammond.Formore broadcaster, writerandawardwinning competition, whichwashostedbydoctor, grand finaleofthe2017BCO Awards Over 1,350guestsattendedtheprestigious 3 October2017 London Grosvenor House,AJWMarriottHotel, NATIONAL AWARDS DINNER2017 as BCOPresident. Shuttleworth athisfirstofficialengagement their guests,thiseventwelcomedKen Open exclusivelytoBCOmembersand 20 September2017 The Dorchester,London PRESIDENT’S LUNCHEON on atechnicaltouroftheNovaBuilding. heard fromLandSecuritiesbeforebeingtaken Wakefield. FollowingtheAGM,BCOmembers succeeding John Forresterof Cushman& was appointedasthenewBCOPresident, Ken ShuttleworthofMakeArchitects 11 July17 Nova North,BressendenPlace,London BCO ANNUALGENERALMEETING2017 Kostic Samenisincludedonpage28. written bythisyear’s conferencechair Katrina German capital.Asummaryofthehighlights, commercial propertylocationsacross the well as26toursoficonicbuildingsand key behaviourists andpropertyprofessionals,as from neuroscientistsandtechnologists,to offered adiverseline-upof49speakers, that areinclusiveofall.Theconference and lookedathowwecandesignworkplaces ethnicity, religion, cultureandphysicality– expressions ofdiversity-suchasgender, in asunnyBerlinandsetouttoexploreall The 2018BCOAnnualConferencetookplace 23-25 May2018 The RitzCarltonHotel,Berlin CONFERENCE 2018 BERLIN: BEBOLD-BCOANNUAL glittering eveningatGrosvenorHouse. over 1,200membersandtheirguestsfora the BCOAnnualDinnerbroughttogether A firmfixtureinoureventscalendar, 16 January18 Park Lane,London Grosvenor House,AJWMarriottHotel, ANNUAL DINNER2018 2017/18 REVIEW ANNUAL 18-19 IN 2017/18 THE REGIONS CONTINUED TALKS, TOURS & SOCIAL BCO TALK & TOUR OF 2017 TO OFFER A PACKED PROGRAMME OF NETWORKING EVENTS NATIONAL AWARD WINNER: 20 EASTBOURNE TERRACE EVENTS, RANGING FROM TECHNICAL Our tour programme is generated by member TOURS OF AWARD WINNING OFFICES suggestions to visit particular projects of 20 Eastbourne Terrace, interest and is one of the most popular London

TO TOPICAL TALKS AND SOCIAL REGIONAL EVENTS benefits of membership. The tours provide 11 October 2017 NETWORKING EVENTS. THIS YEAR interesting glimpses behind the scenes and ALSO SAW THE LAUNCH OF THE offer insight into how projects were conceived TOUR OF THE OFFICERS’ HIGHLY ANTICIPATED BCO HEALTH and developed. Regional events are usually MESS BUSINESS CENTRE & & WELLNESS REPORT, AS WELL AS combined with a drinks reception which gives BCO AWARDS LAUNCH 2018 ANOTHER SUCCESSFUL YEAR FOR members the chance to network. Royston Road, THE REGIONAL AWARDS. Duxford, Cambridge BCO TALK & TOUR OF THAMES TOWER 18 October 2017 Thames Tower, Reading 13 July 2017 BCO TALK & TOUR: SILVERGATE MEDIA MIDLANDS & EAST ANGLIA SUMMER York House, SOCIAL & TOUR 23 Kingsway, London The Bradfield Centre, 19 October 2017 Cambridge Science Park, Cambridge 20 July 2017 TOUR OF THE TOMORROW BUILDING & BCO AWARDS BCO TALK & TOUR OF REPUBLIC LAUNCH 2018 AT EAST INDIA DOCK Tomorrow Building, Republic, East India Dock, MediaCityUK, Salford 2 Clove Crescent, London 19 October 2017 12 September 2017 BCO & BCO NEXTGEN NEW AGILE OFFICE ENVIRONMENT TECHNICAL TOUR OF WHITE FOR DELOITTE IN BIRMINGHAM COLLAR FACTORY White Collar Factory, 4 Brindley Place, Old Street Yard, London 2 Brunswick Street, Birmingham 07 November 2017 26 September 2017

BCO SCOTLAND - DUNDEE: BCO TOUR OF PINSENT TALKS & TOURS MASONS’ NEW OFFICES 55 Colmore Row, Dundee One, Birmingham 5 West Victoria Dock Road, Dundee 08 November 2017 27 September 2017

BCO MIDLANDS & EAST ANGLIA GOLF SOCIAL Collingtree Park Golf Club, 90 Windingbrook Lane, Northampton 29 September 2017 20-21

ANNUAL REVIEW 2017/18

BCO TOUR OF THE TRIANGLE: NEW BCO TALK & TOUR OF SCOTTISHPOWER’S 2018 MIDLANDS & HEADQUARTERS FOR CAMBRIDGE NEW HEADQUARTERS EAST ANGLIA AWARD ASSESSMENT ScottishPower, WINNERS EXHIBITION & Triangle Site, NEXTGEN COMPETITION 320 St Vincent Street, Glasgow WINNERS PRESENTATION - Shaftesbury Road, Cambridge 07 February 2018 BIRMINGHAM 16 November 2017 77 Paradise Circus BCO TALK & TOUR Queensway, Birmingham BCO BREAKFAST TOUR Marston’s House, 05 June 2018 Landsec, 80 Victoria Street, London Brewery Road, Wolverhampton 24 November 2017 15 February 2018 BCO BEST OF THE BEST WINNER 2016: TALK & TOUR OF THE ENTERPRISE BCO TOUR OF NATIONAL AWARD BCO SOUTH WEST TALK & TOUR WINNER 2017 CENTRE, NORWICH 2 Kingsway, Cardiff The Enterprise Centre, One Fitzroy, 6 Mortimer Street, London 27 March 2018 05 December 2017 University of East Anglia, Norwich BCO TALK & TOUR OF THE UK’S FIRST 13 June 2018 BCO TOUR OF ANOMALY OFFICE WELL OFFICE BUILDING DESIGNED BY BARR GAZETAS The Porter Building, 1 Brunel Way, Slough BCO NORTHERN SUMMER 25 Charterhouse Square, London 26 April 2018 SOCIAL - MAYFIELD, 07 December 2017 MANCHESTER BCO & BCO NEXTGEN: TALK & TOUR The Gatehouse, BCO MIDLANDS CHRISTMAS DRINKS 11 Baring Street Gatehouse, The Old Post Office, St Nicholas Street, Manchester The Chameleon Bar, Newcastle upon Tyne 21 June 2018 1 Victoria Square, Birmingham 26 April 2018 12 December 2017 2018 MIDLANDS & EAST ANGLIA AWARD BCO MIDLANDS & EAST BCO & BCO NEXTGEN TALK & TOUR WINNERS EXHIBITION & NEXTGEN ANGLIA: TOUR OF GAMING OF PLATFORM COMPANY’S NEW OFFICES COMPETITION WINNERS PRESENTATION ‘FRONTIER DEVELOPMENTS’ Platform, New Station Street, Leeds The Bradfield Centre, Cambridge Science 26 Science Park, 01 February 2018 Park, Cambridge CB4 0GA Milton Road, Cambridge 15 May 2018 26 June 2018 BCO TALK & TOUR City Hall, College Green, Bristol BCO TALK & TOUR 01 February 2018 3 Minster Court, London 17 May 2018 Tomorrow Building, MediaCityUK, Manchester. Courtesy of Chapman Taylor

Sea Containers, 18 Upper Ground, London. Courtesy of BDG architecture + design

Arcadia Group Headquarters - Colegrave House, 70 Berners Street, London. Courtesy of Sheppard Robson The Estée Lauder Companies - One Fitzroy, 6 Mortimer Street, London. Courtesy of MCM Architecture

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DEFINING EXCELLENCE IN OFFICE SPACE

KPMG Glasgow, 319 St Vincent Plaza, Glasgow. Courtesy of Michael Laird Architects

Alconbury Weald Club - The Club, Alconbury Enterprise Campus, Alconbury Weald, Huntingdon. Courtesy of Allford Hall Monaghan Morris

Sky Central, Grant Way, Isleworth, Middlesex. Courtesy of Sky REGIONAL AWARDS EVENTS 2018 SEMINARS AND RESEARCH EVENTS The BCO’s prime objective is to define Over the past year we have seen a excellence in office space. Each year our marked increase in seminars and research annual Awards Programme recognises presentations hosted by the Regional Chapters. this by honouring top quality design and Highlights included the launch of the Wellness REGIONAL REGIONAL EVENTS functionality at both a regional and national Matters report in London and a workshop level. In April and May this year, the regions series organised by the ESG group, with hosted their highly successful awards lunches two events covering Climate Risk and and dinners to celebrate the winners in Whole Life Carbon & Circular Economy. their region. For an overview of the 2017 BCO Awards Winners go to page 32. CONVERSION OF OFFICES TO RESIDENTIAL: 18 April PERMITTED DEVELOPMENT RIGHTS A YEAR ON LONDON AWARDS LUNCH 12 September 2017 London Hilton, Park Lane, London CBRE, Henrietta House, Henrietta Place, London 20 April SCOTTISH AWARDS LUNCH This seminar explored the impact of the PDR regime on the office market and the extent to The Grand Central Hotel, Glasgow which it is contributing to the conversion of

offices to residential use. 26 April MIDLANDS & CENTRAL ENGLAND AWARDS LUNCH BCO URBAN GROUP SEMINAR: PLOTTING THE FUTURE Birmingham Town Hall 21 September 2017 U+I, 7 Howick Place, London 3 May NORTHERN AWARDS DINNER Attendees had the opportunity to experience THE MARKET CYCLES a computerised London and to discuss the SEMINARS The Principal Manchester benefits and constraints of new technologies. Hosted in Bristol and London these seminars explored the 10 May JOINT BCO/IPF SEMINAR: AGILE WORKING drivers of demand for cycling, SOUTH OF ENGLAND & SOUTH WALES the role of cycling as part of TODAY – DIGITAL WORLD TOMORROW AWARDS DINNER the daily commute to work 21 September 2017 We The Curious, Bristol Harbourside and the importance of office Best Western Plus, 17-21 Wollaton Street, cycling facilities. Nottingham One Cathedral Square, Agile working is now a well-known terminology Bristol – but what does it really mean and how do 12 October 2017 we measure its success? Having previously helped a major organisation transition from Norton Rose Fulbright a traditional set up to an agile working model, 3 More London Riverside, Simon Carter shared his insights and gave London advice on how to monitor outputs. 02 November 2017 OFFICE SERVICE STANDARDS 24-25 AND CUSTOMER EXPERIENCE Presented at seminars in London, Edinburgh and Cambridge, the BCO’s report ‘Office ANNUAL REVIEW Service Standards and Customer Experience’ 2017/18 highlights the need for a revolution in the property industry’s approach to delivering services to the occupants of office buildings. At the London launch event a panel of experts discussed why the provision of space should no longer be viewed as a commodity but a service. Attendees of the event in Edinburgh also had the opportunity to tour 5 Advocate’s Close after a presentation by the report’s author. UBS, 5 Broadgate, London 17 October 2017

Morgan McDonnell Architecture 5 Advocate’s Close, Edinburgh 24 October 2017 RESEARCH LAUNCH & SEMINAR: THE PRODUCTIVE OFFICE Carter Jonas 29 November 2017 One Station Square, Cambridge CMS, Cannon Place, 27 February 2018 78 Cannon Street, London BCO CORPORATE CULTURE This seminar examined how the physical design RESEARCH PRESENTATIONS and management of offices can influence both Speakers at events in Birmingham and individual and organisational productivity. It Edinburgh explored the ways in which also looked at the impact of environmental organisations must embrace change in order factors on productivity. to survive day-to-day issues, challenges and crises. The Lewis Building, MEES - MANAGING THE RISKS Hosted in Cambridge and Birmingham, this 35 Bull Street, Birmingham seminar took a closer look at the Minimum 18 October 2017 Energy Efficiency Standards (MEES) which Pinsent Masons came into force in 2018. Third floor, Quay 2, With engaging presentations from legal 139 Fountainbridge, Edinburgh and energy experts, attendees learnt about 07 December 2017 the practical actions needed to understand these new requirements and manage the associated risks. Mills & Reeve Botanic House 98-100 Hills Rd, Cambridge 17 January 2018 WSP, One Queens Drive, Birmingham 18 January 2018 BCO ESG WORKSHOP: WHOLE LIFE CARBON & CIRCULAR ECONOMY 01 May 2018 Arup, 8 Fitzroy Street,

REGIONAL REGIONAL EVENTS London At the second workshop of our ESG series, speakers discussed the challenges around transitioning to a circular BCO URBAN GROUP SEMINAR: BCO ESG WORKSHOP: economy and the importance PEOPLE, PLACE AND TIME DESIGN FOR PERFORMANCE of Embodied and Whole Life 06 February 2018 14 March 2018 Carbon assessments within Burges Salmon, 6 New St Square, London CMS, Cannon Place, 78 Cannon St, the commercial development This seminar looked at how the built London industry. Attendee’s then joined a structured, interactive environment interacts with people and places. At this ESG workshop, speakers discussed workshop and shared thoughts It also examined why design considerations how better performing new buildings bring on how the new BCO Guide of spaces will become ever more essential ‘green alpha’ to developers and investors, might reflect these important as government investment in large scale and how this could enhance the UK’s aspects. infrastructure increases. competitiveness in a global market whilst directly supporting the Paris Agreement. BCO RESEARCH SEMINAR & TOUR: MITIGATING OFFICE THE GOVERNMENT HUBS PROGRAMME OBSOLESCENCE BCO RESEARCH LAUNCH: 02 May 2018 27 February 2018 FUTURE TRANSPORT Cornerblock, 2 Cornwall 1 Ruskin Square, Croydon Held at Burges Salmon’s offices in London and Street, Birmingham The Cabinet Office has commissioned an Bristol, this seminar looked at the impact of Taking the Cornerblock as independent four year study to assess the emerging transport trends on office design an example of a successful quantitative and qualitative benefits of and demand, as identified in the BCO’s redevelopment of a previously co-locating departments in hubs. The research paper ‘Future Transport’. obsolete office, this seminar BCO shared findings from the first year of 6 New St Square, London discussed the findings of the research and offered participants a tour 12 April 2018 BCO research “Mitigating of 1 Ruskin Square, the first new hub to be One Glass Wharf, Bristol Office Obsolescence: The Agile fully operational, and part of HMRC’s network 01 May 2018 Future”, which was published of regional centres. in 2017. BCO RESEARCH PRESENTATION BCO NORTH - TALL BUILDINGS & TOUR OF VIACOM HQ SEMINAR & TOUR OF PWC’S OFFICES 19 April 2018 08 March 2018 Viacom, 17-29 Hawley Cres, No 1 Spinningfields, Quay Street, Camden Town, London Manchester Speakers presented key findings from the A panel of speakers reflected on the future of BCO’s research, ‘Office Occupancy: Density tall buildings outside of London and debated and Utilisation’. Recognising the growing whether the regions would ever develop to a importance of agile working, the study scale of “national tall” let alone “global tall”. supplemented density data with an analysis of space utilisation by including data on 132 buildings, which accommodate organisations from a range of sectors. The event concluded with a tour of Viacom’s HQ, a building with impressive environmental credentials which has the wellbeing of its occupants at its heart. BCO OCCUPIER SEMINAR 26-27 AT WEWORK: CUSTOMER EXPERIENCE CULTURE 26 June 2018 ANNUAL WeWork, 1 Fore Street REVIEW 2017/18 Avenue, London In the first of a series of occupier-focused events, the BCO invited 50 occupiers to GREEN SKY THINKING WEEK: BCO LONDON RESEARCH LAUNCH - attend the seminar Customer PLANNING STRATEGIES TO BUILD WELLNESS MATTERS Experience Culture. This seminar provided the HUMAN AND SOCIAL CAPITAL 12 June 2018 opportunity to hear from 14 May 2018 Landsec, 80 Victoria Street, London Hoare Lea, Western Transit Shed, speakers on the importance of At this seminar, key findings from the highly superior customer experience 12-13 Stable Street, London anticipated BCO ‘Wellness Matters’ research in practice, as well as engage in This joint event explored the need for a greater report were presented by the authors. The debate and network with peers. focus on developing human and social capital project has adopted a unique approach by in urban development and considered how creating a strategic ‘roadmap’ to health and BCO RESEARCH the industry can put people at the centre of wellbeing in offices. PRESENTATION & sustainability strategies. A panel of experts TOUR OF BCO NATIONAL discussed the impact of a people-first approach BCO ESG WORKSHOP: CLIMATE RISK AWARD WINNER 2016: could have on development and regeneration. 14 June 2018 BERGHAUS HQ Cundall, One Carter Lane, London 27 June 2018 BCO RESEARCH LAUNCH: Berghaus HQ, Sunderland At this third ESG workshop, attendees learnt FAST AND SLOW BUILDINGS Enterprise Park, 12 Colima more about the potential effects of climate 05 June 2018 Ave, Sunderland change. The theme for discussion was ‘Climate CBRE, Henrietta House, Henrietta Place, Adaptation and Risk’. This is the focus of Key findings from the BCO London the new GRESB Resilience module, which research ‘Defining and Attendees joined us to learn about the BCO requires real estate companies and funds to Measuring Productivity in study, ‘Fast & Slow’ buildings. The report evaluate how they are preparing for potentially Offices’ were discussed by the examines how the use of digital technology disruptive events. report’s author who explained might improve the responsiveness of buildings. how the physical design and management of offices can BCO RESEARCH PRESENTATION & TOUR FUTURE OF WORK - DIGITAL RIGHT OF 180 WEST GEORGE STREET influence both individual and organisational productivity. TO THE WORKPLACE 20 June 2018 The research presentation was 07 June 2018 180, West George Street, Glasgow followed by a tour of Berghaus Gensler, 2 Thomas More Street, London The author of the BCO research ‘Enabling HQ, National Award winner in New technologies have the potential to upend the Digital Workspace’ presented key findings the BCO Fit Out Category 2016. much of what we know about the way people from the report. This research examines how work. But disruption is an opportunity as well the development of the digital workspace as a challenge. At this event, speakers and will create opportunities for both workers panellists elaborated on how we can utilise and building managers to use buildings these technologies to create a physical and more effectively; and how digital capability digital symbiosis to positively affect the will contribute directly to creating a positive future of work. customer experience for all building users. BCO CONFERENCE BERLIN: BE BOLD It was truly an honour to host the recent BCO 2018 Conference The theme of Diversity and Inclusion, my specific initiative 28-29 in Berlin. It was a superb city for our annual event, with more to the BCO membership committee, encompasses NextGen, tech entrepreneurs than any other city in Europe outside of females and the neuro-diverse workforce of tomorrow’s London, 40% of the population under 35, and a rich, urban fabric members. I was delighted to see an increase in the attendance ANNUAL to discover. The historic commercial and cultural communities of +12% NextGen and +21% female delegates. REVIEW of Berlin offered an outstanding setting to align with my theme 2017/18 The traditional sit-down dinner was reimagined as a street party of Diversity & Inclusion. to encourage networking and meeting new people. We were able My message is clear: I want to sustain the BCO’s relevance to explore the wonderful variety of pop-up food in the open air through times of significant global change. We must design at Westhafen Docks and following Berlin’s truly unique style, and deliver inclusive spaces that harness new opportunities we had a beer tent, graffiti artists and entertainment until the for fostering creativity, connectivity, community and human early hours. fulfilment through the built environment. My aim was to create a great deal of conversation at the The Conference sold out in record time with over 650 delegates Annual Conference around whether we have the commitment having the opportunity to hear three expert panels on Diversity, to build communities with an inclusive and diverse workforce. Politics and Technology and 12 comprehensive seminars – Ultimately we don’t have a choice. Businesses in the UK will a total of 49 speakers with balanced representation. We had need to explore all avenues to help solve the productivity 26 fascinating architectural and art tours; 8 networking events; conundrum – or continue the potential economic decline in and delegates were invited to interact with the digital world a loss of competitiveness in the UK as a place to do business. through a photography competition and live graffiti. We were It is more important than ever to recruit and retain a diverse pleased to offer sporting and wellbeing activities in golf and workforce which can cohabit and produce value in our new cycling, and, for the first time, Pilates and running – a total knowledge-based global economy. Designing and building of 234 places were booked for these events. inclusive environments will be central to succeeding in both of these challenges. I was delighted to have as our opening speaker Regine Leibinger, of Barkow Leibinger a German architectural practice based in The BCO strives to provide its membership with a forum for Berlin and New York. Regine started her presentation of Berlin debate and conversation, grow an individual’s career path and by quoting Karl Scheffler‘s famous sentence, where he describes provide unsurpassed research papers in thought-provoking Berlin as ‘forever becoming and never to be’. She explains her subject matters. I would urge all of you to take full advantage Berlin as a place rapidly transforming and in a constant state of of what the BCO membership has to offer and encourage your becoming, more than any other city. Berlin has been wrestling colleagues and clients to join the BCO to prolong the change with many of the same issues we have in London: should we evolution which began in Berlin. build tall buildings, a shortage of housing, a booming tech My focus has always been to design Buildings as Communities industry and an east/west divide. for Occupiers, taking an inside-out approach to people and Our closing keynote speaker, Vanessa Butz of District place. I look forward to meeting each of you at our Technologies, predicted that within the next two years every forthcoming events. premium building will have an app to manage all aspects of user experience and a building’s operation. Vanessa’s passion is shaping the future of cities to improve the work/life balance of KATRINA KOSTIC SAMEN their inhabitants. Delivering excellence in smart buildings should BCO Conference Chair be the role of the offices sector within the future cities debate - KKS Founding Partner using new technologies to deliver exceptional customer service, through creating a personalised experience. BUILDING COMMUNITIES FOR OCCUPIERS – CREATE DIVERSE AND INCLUSIVE PLACES FOR PEOPLE 30-31

ANNUAL REVIEW 2017/18 BCO AWARDS 2017 Courtesy ofAEWArchitectsandDesigners Moneypenny, Western Gateway, Wrexham. environments, which iswhatreallycounts. projects, butabove alltheyprovidedgreatworking coveted trophiesin 2017raisedthebarforfuture space andtheprojectswhichtookhome oneofour The BCOAwards celebrateexcellenceinoffice comfortable intheirworkplaces. and productivestaff,whowerehappy and toured theofficesofUK,theysaw motivated the benefitsonceupandrunning. As thejudges in thedesignprocessfromdayone,andaccrued demonstrated howtheyhadinvolvedtheirstaff designed forthepeoplewhoworkinthem.They All thewinningbuildingsshowedthattheywere restrict. not problem solving-theyusedtheguidestosimulate, to assisttheminexperimentation,formulationand Specification andtheBCOGuidetoFitOutastools 2017 winningprojectsusedtheBCOGuideto stand outrequiresflair,creativityandvision.The not exact.Sotomakeanalreadyexcellentbuilding engineering, structure,frameandconstructionare No buildingwillbeconsideredforaBCOAward ifits anything togobythechangeswereahugesuccess. 2017, andifthenumberofsubmissionsfor2017is some alterationstotheentryandjudgingprocessfor calculations. Inrecognitionofthis,theBCOmade But whatgoesoninsidedoesnotneedsuchprecise resistance, resilience,loadbearingcapabilities,etc. exact science:measurements,ratios,thresholds, Most aspectsofconstructingabuildingrequire

PRESIDENT’S AWARD FIT OUT OF WORKPLACE 32-33 Paul Finch OBE The Estée Lauder Companies, One Fitzroy Place, 6 Mortimer Street, London Paul Finch may not be an architect, but he has an architect’s ANNUAL eye; he is not an engineer but he knows how things work and REVIEW Estée Lauder compacted five London offices into this single 2017/18 whilst not a surveyor, he appreciates what makes commercial new central Headquarters building. This fit out was more

NATIONAL NATIONAL WINNERS 2017 sense. What the recipient of an OBE for services to architecture than cosmetic, it achieved the impressive feat of moulding ‘is’ is one of the property industry’s most influential and revered the 25 brands into one corporate workplace whilst retaining commentators and champion of best practice in the built their individual identity. environment. It is why in 2006 the BCO gave him honorary The modern technology utilised, which allows key areas to membership and why 11 years on the BCO was delighted to be rebranded at the touch of a button, is most impressive. award Paul Finch with the 2017 President’s Award. The office floors offer healthy levels of natural daylight and can be adapted to suit different working patterns as required. BEST OF THE BEST / CORPORATE WORKPLACE The agile workplaces encourage collaboration and have Sky Central, Grant Way, Isleworth, Middlesex improved levels of productivity. From the moment the judges entered this joyous place of work they were overcome by how perfectly the needs of the staff had been embodied in every aspect of the development. Any professional or personal requirement that may arise has been catered for. Shopping, exercise and entertainment facilities nestle within fun, flexible and functional workplaces, which gel to create an inspiring and productive environment. The 3,500 staff are housed in three 12,000m2 floors, with a choice of 5,000 places to work. Despite housing so many staff and visitors, the overarching sense of this building is of calm, productiveness and creativity that is entirely suited to the nature of Sky’s media-led business. The judges visited many magnificent buildings in 2017, but Sky Central was the one that, if given the choice, they would have most loved to work in. Sky Central, Grant Way, Isleworth, Middlesex. Courtesy of Sky COMMERCIAL WORKPLACE 8 Finsbury Circus, London This development has maximised the potential of a very REFURBISHED / RECYCLED WORKPLACE difficult site whilst respecting the surrounding heritage 20 Eastbourne Terrace, London context. Traditional materials have been used cleverly to create a contemporary piece of architecture that blends effortlessly This exemplar refurbishment shows what can be achieved into its historic surroundings. A dramatic and elegant entrance when design team and client work closely together and are hall links though the entire ground floor of the building prepared to embrace every opportunity and challenge. The to Eldon Street. extent and quality of this clever refurbishment of a previously tired 1960’s building, means 20 Eastbourne Terrace has evolved into a modern and relaxing workplace more akin to a new development. The imposing building near Paddington Station and directly opposite the new Crossrail entrance, now has an image that warrants the attention its height and location commands. PROJECTS UP TO 1,500M2 LONDON Concordia Works, 30 Sovereign Street, Leeds The refurbishment of this former yarn and cord warehouse COMMERCIAL WORKPLACE 8 Finsbury Circus, London is a fusion of original features and modern design, which gel to create a dynamic hi-spec loft style workspace. The interior CORPORATE WORKPLACE design respects the integrity of the warehouse’s industrial past REGIONAL WINNERS 2017 Sky Central, Grant Way, Isleworth, Middlesex with exposed brickwork, trusses, services and cast iron columns playing a major part in the building’s new look. The five floors of FIT OUT OF WORKPLACE adaptable open plan office space are well suited for the creative The Estée Lauder Companies, One Fitzroy, businesses looking for space in the area. 6 Mortimer Street, London REFURBISHED / RECYCLED WORKPLACE INNOVATION 20 Eastbourne Terrace, London Sea Containers, 18 Upper Ground, London PROJECTS UP TO 1,500M2 This once dilapidated and unloved building has been 67-71 Beak Street, London transformed into a dynamic and creative workspace. Innovative INNOVATION changes to the structure have created a series of double height Sea Containers, 18 Upper Ground, London spaces that connect the floors but also take maximum advantage of the dramatic external environment of the Thames that runs alongside. Flooded with daylight, these spaces define MIDLANDS & CENTRAL ENGLAND the building and have become natural hubs for staff interaction, allowing the creativity of the business to flourish. COMMERCIAL WORKPLACE Centre City, Hill Street, Birmingham TEST OF TIME Birmingham City Council, 10 Woodcock Street, CORPORATE WORKPLACE Birmingham Marston’s House, Brewery Road, Wolverhampton 10 Woodcock Street demonstrates ‘Test of Time’ in every respect; FIT OUT OF WORKPLACE building design, continued staff engagement, constant flexibility Energy Systems Catapult, 18 Priory and agile workplace, maintenance and durability. The building Queensway, Birmingham has been worked hard since completion, but has remained robust and will, no doubt, continue to provide an excellent workplace REFURBISHED / RECYCLED WORKPLACE for the future. When 10 Woodcock Street won the national BCO The Officers’ Mess Business Centre, Royston Corporate Award in 2013 it was in recognition of the successful Road, Duxford, Cambridgeshire culmination of Birmingham City Council’s five year journey to 2 rationalise and restructure its entire back office portfolio. That it PROJECTS UP TO 1,500M has won the BCO’s 2017 Test of Time Award is recognition of the Alconbury Weald Club success of the Council’s ‘Working for the Future’ programme, The Club, Alconbury Enterprise Campus, of which Woodcock Street was the jewel in the Crown. Alconbury Weald, Huntingdon INNOVATION The Colmore Building, Birmingham

National Grid: NRB, 35 Homer Road, Solihull. Courtesy of AECOM NORTH OF ENGLAND, NORTH WALES 34-35 & NORTHERN IRELAND ANNUAL COMMERCIAL WORKPLACE REVIEW Tomorrow Building 2017/18 MediaCityUK, Manchester CORPORATE WORKPLACE Moneypenny Western Gateway, Wrexham FIT OUT OF WORKPLACE KPMG Leeds 1 Sovereign Square, Sovereign Street, Leeds

REFURBISHED / RECYCLED WORKPLACE National Grid: NRB, 35 Homer Road, The Old Post Office Solihull. Courtesy of AECOM St Nicholas’ street, Newcastle upon Tyne PROJECTS UP TO 1,500M2 Concordia Works 30 Sovereign Street, Leeds SOUTH OF ENGLAND & SOUTH WALES INNOVATION Sky Digital Centre of Excellence COMMERCIAL WORKPLACE Sky 1, 2 and 3, Leeds Dock, Leeds One Central Square, Cardiff CORPORATE WORKPLACE SCOTLAND SJP II 2 Tetbury Road, Cirencester COMMERCIAL WORKPLACE The Creative Quarter, 8a Morgan The Capitol, 431 Union Street, Aberdeen FIT OUT OF WORKPLACE Arcade, Cardiff. Courtesy of Oscar Maersk, The Point, Maidenhead Clarke Design CORPORATE WORKPLACE The Point, Market Street, Maidenhead, Ineos Headquarters, Grangemouth, Berkshire 1 Inchyra Road, Grangemouth REFURBISHED / RECYCLED WORKPLACE FIT OUT OF WORKPLACE 9 Greyfriars Road, Reading KPMG Glasgow, 319 St Vincent Plaza PROJECTS UP TO 1,500 M2 REFURBISHED / RECYCLED WORKPLACE The Creative Quarter 100 Queen Street, Glasgow 8a Morgan Arcade, Cardiff PROJECTS UP TO 1,500 M2 INNOVATION 5 Advocate’s Close, Edinburgh The Creative Quarter 8a Morgan Arcade, Cardiff INNOVATION Network Rail, Edinburgh MDU, South Gyle Crescent, Edinburgh NEXTGEN as 88mphpresentedtoapackedroom. of theNextGenandwiderBCOmembership, was athemethatcapturedtheimagination and thefocusonconnectivityflexibility, energy company. Thefutureoftheworkplace in Londonastheheadquartersforamajor which reimaginesatypicalVictorianterrace Dynamo’, present theirconcept–‘The was invitedtoattendtheConference of itsmembers.Thewinningteam,88mph, as theforwardthinkingandinnovativeoutlook the growingreachofBCONextGenaswell from acrosstheworlddemonstratingboth we work?’Over40entrieswerereceived it looklikeandhowwillthissupporttheway officeof2035:Whatwill Competition -‘The focused onthe2017NextGenWorkplace The 2018Conferenceincludedasegment neurology totechnology. and itscontent,withtopicsrangingfrom 20% ofNextGenattendeeswerefemale– its demographic–forthefirsttimeover wholly deliveredonitsthemeintermsofboth available toNextGenmembers.TheConference 50 discountedconferenceticketsweremade accessibility oftickets–forthefirsttime, in attendancewaspartlyduetotheincreased members attendedtheconference–thissurge NextGen delegation.Over80 environment, includingarecord-breaking mix ofprofessionalsfromacrossthebuilt Bold broughttogetherarichanddiverse was DiversityandInclusion.Berlin:Be The themeofthisyear’s BCOConference MENTOR OF THE YEAR 36-37 John Forrester, Cushman & Wakefield ANNUAL RISING STAR LONDON AND SOUTH EAST REVIEW Christopher Christophi, Perkins+Will 2017/18 NEXTGEN NEXTGEN WINNERS 2017 RISING STAR MIDLANDS AND EAST ANGLIA Steve Townsend, Associated Architects

Looking back over the past year, the Conference was a personal RISING STAR NORTHERN ENGLAND highlight of mine as it represents what the NextGen stands AND NORTH WALES for – engaging in key topics, exploring the issues which Ian Walsh, Cartwright Pickard Architects are transforming our industry and challenging the norm, and doing all of this with like-minded individuals. On behalf of the NextGen I’d like to extend thanks to the RISING STAR SCOTLAND BCO Board and Management Executive, our colleagues on the Hazel Pearson, Michael Laird Architects National NextGen Committees, and each and every one of our Sponsors. We look forward to the debate and discussion that next year’s Conference in Copenhagen promises to deliver. RISING STAR SOUTH WEST ENGLAND AND SOUTH WALES This year has seen a packed programme of events and awards Kel Ross, Arup take place, which is a reflection of our growing membership – we’re delighted to have over 600 NextGen members. This year we’re looking forward to hosting the BCO NextGen Awards NEXTGEN CHOICE AWARD Dinner – the biggest yet, with over 350 members attending FOR INNOVATIVE FIT OUT and a record number of entries and nominations submitted. The Estee Lauder companies, London Personally, it has been a privilege to be a part of the judging panel and to see first-hand the calibre of individuals rising through the ranks. NEXTGEN CHOICE AWARD A feeling of connection and community transcends the FOR INNOVATIVE WORKPLACE BCO NextGen and we’ve been listening to member feedback. 8 Finsbury Circus, London In response, we’ve introduced a series of tours taking place on the same day as the NextGen awards, before the evening ceremony, visiting some of the most innovative and pioneering BCO NEXTGEN WORKPLACE examples of office space, to inspire and to inform. Redefining COMPETITION 2017 and reimagining how to design and build office space will continue 88mph to underpin our events programme into 2019 and beyond. Annabel Koeck, Grimshaw In a transforming industry, it is vital that we continue to Amelia Maxwell, Lend Lease Be Bold – bold in our thinking, bold in our research and Laura Hannigan, AKTII bold in our ambitions. Jennifer Barnes, Future City CARL GILES BCO NextGen Chair alinea, Partner

To find out more about BCO NextGen, visit www.bconextgen.co.uk BCO NEXTGEN WORKPLACE COMPETITION – REGIONAL HACKATHON & MENTORING EVENTS In preparation of the BCO NextGen Workplace Competition, the NextGen committees organised a series of regional Hackathon and mentoring events. Attendees had an opportunity to convene with their teams, get the creative juices flowing, think outside of the box, meet with mentors and begin work on their proposals for NEXTGEN EVENTS EVENTS NEXTGEN PROGRAMME 2017/18 the competition.

ROYAL BANK OF SCOTLAND 36 St Andrews Square, Edinburgh BCO NEXTGEN NORTH TALK & TOUR BCO NEXTGEN AWARDS 2017 12 July 2017 OF ALBERT WORKS, SHEFFIELD U+I, 7A Howick Place, GRAZE BRISTOL Albert Works, Sidney St, Sheffield London 63 Queen Square, Bristol 21 September 2017 15 November 2017 18 July 2017 Cartwright Pickard Architects and Jaywing’s, The BCO NextGen Awards are BAR OPUS Chief Creative Director, David Wood introduced an industry wide programme 1 Snow Hill Queensway, Birmingham the recent refurbishment works of the Albert highlighting the achievements 27 July 2017 Works and conduct a building tour.. of young professionals in the The event closed with drinks and canapés commercial property sector. TP BENNETT and the opportunity to network with fellow The 2017 awards were judged One America Street, London members. by BCO NextGen committee 12 September 2017 members and winners from across the country were CUSHMAN & WAKEFIELD BCO NEXTGEN SCOTLAND - UNIVERSITY OF announced at this event. Rivergate House, 70 Redcliff St, Bristol DUNDEE STUDENT & NEXTGEN HACKATHON 14 September 2017 Attendees were invited to join a morning of BCO NEXTGEN SOUTH WEST DALHOUSIE BUILDING talks and ideation exercises which will begin to & WOMEN IN PROPERTY: investigate what the ‘future of the workplace’ will 1 REDCLIFFE STREET VISIT Old Hawkhill, Dundee look like in 2035. Following this, a networking 27 September 2017 lunch was held at about Dundee One, where 1 Redcliffe Street, Bristol attendees could learn more about the Dundee 15 November 2017 Waterfront developments. BCO NextGen and Women in Property, in partnership with BCO NEXTGEN MIDLANDS & EAST ANGLIA - ISG, offered the opportunity TALK & TOUR OF BLYTHE VALLEY PARK to hold a site visit around 1 WITH PKF COOPER PARRY Redcliffe Street, alongside Blythe Valley Business Park, The Gate a talk and tour about the House, Blythe Gate, Shirley, Solihull refurbishment. 13 October 2017 The BCO NextGen Midlands & East Anglia committee organised an informative presentation and building tour of PKF Cooper Parry’s stunning new Midlands HQ, alongside an asset update from IM Properties on the Blythe Valley Masterplan and insight into running one of the UK’s Premier Business Parks. BCO NEXTGEN SCOTLAND: 100 WEST 38-39 GEORGE STREET TOUR AND WORKPLACE OF THE FUTURE EXHIBITION 100 West George Street, Glasgow ANNUAL REVIEW 30 November 2017 2017/18 BCO NextGen Scotland invited all to view an exhibition of their findings and celebrate the output of NextGen’s collaborations. There was BCO NEXTGEN LONDON - BCO NEXTGEN NORTH - also be a tour of 100 West George Street, the ‘FUTURE OF THE WORKPLACE’ TALK & TOUR OF NUMBER recently refurbished 1980’s post-modern style COMPETITION EXHIBITION LAUNCH ONE KIRKSTALL FORGE office building, given a bold new lease of life The Gallery at Foyles, Level 5, Number One Kirkstall Forge, as contemporary workspace by Whiteburn 107 Charing Cross Rd, London Great Exhibition Way, Projects and LSI, in collaboration with Kirkstall Forge, Leeds Bennetts Associates, Harley Haddow and ISG. 13 February 2018 21 March 2018 An exhibition organised by BCO NextGen BCO NEXTGEN MIDLANDS - London, providing BCO attendees with Attendees were invited to join CHRISTMAS SOCIAL an opportunity to see the diversity of BCO NextGen North for an submissions, learn the emerging trends, exclusive insight into the project, Loki Wine, 36 Great Western Arcade, hear from the winning team and contribute with building tours, short Birmingham their own ideas to the conversation. The presentations and refreshments exhibition was open to the public for 5 December 2017 provided in Butler’s on the 5 weeks following the launch event. ground floor of Number One. The BCO NextGen Committee invited attendees There were also opportunities to a wine tasting evening at Loki Wine, to network with industry peers Great Western Arcade. and BCO members. BCO NEXTGEN SCOTLAND - DEVELOPING BCO NEXTGEN LONDON - ‘THE FUTURE OF BCO NEXTGEN SCOTLAND - THE COMMERCIAL OFFICE TALK & TOUR OF WORK’ BREAKFAST DISCUSSION THE SUCCESS OF FLEXIBLE PINSENT MASONS Great Portland Estates, Oxford House, WORKSPACES Pinsent Masons, 141 Bothwell St, Glasgow 76 Oxford Street Spaces Lochrin Square, 92 Fountainbridge, 22 March 2018 24 April 2018 Edinburgh This event was a seminar detailing the BCO members were invited to join an inspiring 31 May 2018 development process of a new commercial office, and informative breakfast seminar about The with representatives from each professional Future of Work. The panel bought together A tour of the new Regus discipline explaining their typical role in the experts from the agency, design, landlord “Spaces” offer at 1 Lochrin process and the various interfaces which they have and tech disciplines of the industry to explore Square together with a with other professions, towards a common goal. how and why the way in which we work is NEXTGEN EVENTS EVENTS NEXTGEN PROGRAMME 2017/18 presentation on how the changing and how the office is being redefined office has been developed by technology in order to adapt to the evolving and how it functions. This BCO NEXTGEN MIDLANDS - needs of tenants. event included research BIOPHILIC DESIGN TALK presentations on the changing Cornerblock, Two Cornwall Street, workspace environment, Birmingham BCO NEXTGEN MIDLANDS & EAST ANGLIA - organisational change and TALK & TOUR OF ALPHA WORKS associated challenges by JLL 11 April 2018 Alpha Tower, Suffolk Street Queensway, and Apleona. This seminar explored the emerging science Birmingham and style of Biophilic design; discussing 17 May 2018 new research that demonstrates how by strengthening the human connection with The Alpha Works team gave a short introduction nature we can improve the many spaces we live to the scheme, providing an overview of the and work in. The breakfast seminar was hosted innovative design and facilities, as well as an by Oliver Heath, an Architectural and Interior insight into the vibrant community of companies Designer and a recognised global expert in that have made Alpha Works their home. Biophilic Design. BCO NEXTGEN SOUTH WEST: TALK BCO NEXTGEN MIDLANDS & EAST 40-41 & TOUR OF AURORA AT FINZELS REACH ANGLIA: DIGITAL DESIGN TOOLS Finzels Reach, Counterslip, Bristol Associated Architects, 1 Severn Street Place, The Mailbox ANNUAL 7 June 2018 REVIEW 14 June 2018 The BCO South West NextGen Committee 2017/18 organised a talk and tour of Cubex The BCO NextGen Midlands and East Developments’ “Aurora” Grade A office at Anglia invited attendees to an interactive their flagship Finzels Reach development evening exploring the use of digital which is fast approaching Practical design tools, to see how these are Completion. Gavin Bridge (Cubex), Jon transforming the way in which designers James (Bush Consultancy), Chris Bowie-Hill create and communicate workplace (Hydrock) and John Boughton (Willmott designs. There was a talk by Associated Dixon) talked through the instigators, Architects, Cundall and Kier, followed drivers, challenges and the ultimate success by an interactive session trying out this story of this sustainable class leading building. technology first hand. 78-79 Leadenhall Street London EC3A 3DH [email protected] 020 7283 0125 www.bco.org.uk

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