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Digital Dining Firefly Technologies POSPOS SOFTWARESOFTWARE Future POS pcAmerica Posera Maitre’d SHOWCASESHOWCASE‘‘0808 Radiant Systems Leading Point of Service Solutions SpeedLine Solutions, Inc. for the Industry Wand Corporation

SUPPLEMENT TO HOSPITALITY TECHNOLOGY ADVERTORIAL SUPPLEMENT TO HOSPITALITY TECHNOLOGY CONTENTS

PUBLISHER Lenore O’Meara Showcase Users’ Guide [email protected] The 2008 POS Software Showcase compiles the features and functions of leading EDITORIAL POS software solutions to help operators narrow down their search for the perfect EDITOR Abigail A. Lorden [email protected] POS products. Organized by company name, each product showcased in this guide ASSOCIATE EDITOR Christina Volpe includes a brief description of the solution’s features and functions. In addition, [email protected] the “Quick Guide” included in each showcase includes a checklist with new top SALES ACCOUNT EXECUTIVE Leah Segarra features and functions that each product has to offer, as well as target markets [email protected] (i.e., QSR, casual, pizza, etc.), marquis customers and the number of installations ASSISTANT TO PUBLISHER Jen Johnson [email protected] to date. Use this fast and easy reference before making your purchasing decisions. ART/PRODUCTION CREATIVE DIRECTOR Colette Magliaro [email protected] ART DIRECTOR Melissa Mazza Digital Dining [email protected] Is Identity Theft on Your Menu? ...... pg 3 PRODUCTION MANAGER Maggie Hall [email protected] ONLINE MEDIA Firefly Technologies/ Phoenix Point-of-Sale VP, ONLINE MEDIA Rob Keenan First Choice in POS for Growing Restaurant ...... pg 4 [email protected] WEB DEVELOPMENT MANAGER Scott Ernst [email protected] Future POS ON-LINE EVENT PRODUCER Stephanie Gannon [email protected] The POS System with the Best Feature of All: Value!...... pg 5 SUBCRIPTIONS 978.671.0449 REPRINTS: PARS Int’l, 212.221.9595 x319 pcAmerica/Restaurant Pro Express CORPORATE CEO/CHAIRMAN Gabriele A. Edgell Excellent POS, Superior Service...... pg 6 [email protected] PRESIDENT Gerald C. Ryerson Maitre’d by Posera [email protected] VICE PRESIDENT John Chiego New Release Provides Greater Enterprise ROI ...... pg 7 [email protected] CHIEF OPERATING OFFICER Dan Ligorner [email protected] Radiant Systems/Aloha Point-of-Sale CORPORATE OFFICE Global Provider of Innovative POS Technology ...... pg 8 4 Middlebury Blvd Randolph NJ 07869 973.607.1300 FAX: 973.607.1395

SpeedLine Solutions, Inc./Speedline POS FOUNDER DOUGLAS C. EDGELL 1951-1998 Intelligent Prep Planning Cuts Costs and Streamlines Production ...... pg 9

Wand Corporation/Wand QSR Pro Suite The Future of QRS Technology...... pg 10 TECHNOLOGY GROUP

Copyright © 2008 Hospitality Technology. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording or information storage and retrieval systems, without permission in writing from the publishers.

2 ■ POS SOFTWARE SHOWCASE 2008 www.edgellcommunications.com ADVERTORIAL SUPPLEMENT TO HOSPITALITY TECHNOLOGY POS SOFTWARE SHOWCASE ‘08 QUICK GUIDE [DIGITAL DINING] Target Industries: IS IDENTITY THEFT ON ■✔ Pizza ■✔ QSR ■✔ Fast Casual YOUR MENU? ■✔ Family / Casual ■✔ Fine-dining Credit card industry experts estimate that 67% of all credit card fraud takes Features & Functions: place in , ranking identity ■ Accounting / Financials theft as the most insidious threat to ■✔ Inventory Tracking consumers. Anyone who has had their ■ Kiosk Integration identity stolen knows first hand the ■✔ Labor Scheduling personal nightmare they suffer to cor- ■✔ Loyalty Program rect this problem. Some even hire iden- ■ Nutritional Analysis tity theft consultants to walk them through the legal maze to regain their ■ Online Ordering good name and credit history. ■✔ Pay-at-table Restaurants are one of the few busi- ■✔ PCI Compliant nesses that expect customers to hand ■✔ Table Management over their credit card to a complete ■✔ Take-out / Delivery stranger and wait for the server to ■✔ Other Special Features return. Once the card is out of sight it Ord er-at-the-table, takes only seconds for their identity to Custom er Loyalty “Digital Dining be compromised. This old way of Handheld technology doing business is not only dangerous, it is an unacceptable risk when a conven- can increase gross Marquis Customer(s): ient alternative is available. revenue by 30% and Houlihans, Bill Miller BBQ, With Digital Dining Handheld the cut labor by 10%, Blendz, Green Mill, Wings, customer’s credit card never leaves offering order and etc. Primo’s their sight! The server simply swipes the customer’s credit card tableside and pay technology in the Number of Installs: 35,000+ instantly hands them their voucher to palm of your hand!” sign, offering the customer security and protection from identity theft. “Pay at the table” is just one of the be informed later after the order is Digital Dining Handheld advantages. placed, “sorry, we are out of that”. “Order at the table” allows the server to Digital Dining Handheld instantly noti- personalize the ordering process. fies the server when a dish has been Digital Dining / Menusoft Systems 7370 Steel Mill Drive orders can be instantly sent and deliv- sold out and suggests an alternate item. Springfield, VA 22150 ered while the server is taking the Food preferences and allergy problems entree orders. No longer will a cus- are solved by displaying the (703) 912-3000 Fax: (703) 912-4305 tomer be disappointed when a server recipe to ensure no undesirable ingre- Email: [email protected] describes a savory daily special only to dients are ordered. ■ Web: www.digitaldining.com

POS SOFTWARE SHOWCASE 2008 ■ 3 ADVERTORIAL SUPPLEMENT TO HOSPITALITY TECHNOLOGY POS SOFTWARE SHOWCASE ‘08 QUICK GUIDE [FIREFLY TECHNOLOGIES, PHOENIXTM POINT-OF-SALE] Target Industries: FIRST CHOICE IN POS FOR ■✔ Pizza ■✔ QSR ■✔ Fast Casual GROWING RESTAURANTS ■✔ Family / Casual ■✔ Fine-dining Growing your business—and managing that growth—takes the right tools. From Features & Functions: fine dining to pizza delivery, Phoenix™ ■✔ Accounting / Financials Point-of-Sale offers browser-based POS ■✔ Inventory Tracking technology to keep your business on the ■✔ Kiosk Integration move. Cash control, easy order taking, ■✔ Labor Scheduling integrated delivery features, full table- ■✔ Loyalty Program service capabilities, complete driver and ■ Nutritional Analysis server management, inventory, market- ing, labor management, and more make ■✔ Online Ordering Phoenix POS the right choice for your ■ Pay-at-table growing business. ■✔ PCI Compliant ■✔ From fine dining to Table Management Reliable, Web-based Technology ■✔ pizza delivery, Phoenix Take-out / Delivery Based on the reliable Linux operating ■✔ Other Special Feature system and accessed through a Web Point-of-Sale is the all- In tegrated remote access browser interface, the Phoenix server in-one system you need to complete system processes thousands of transactions to keep your business functionality and reports every day without slowing down. on the move. Marquis Customer(s): Remote Access for Remote Control Mr. Pita, zpizza, Extreme Web-based technology lets Phoenix gration protocols let you take advantage Pizza, Jet’s Pizza, Point-of-Sale users get more done in of these important new technologies. Pizza Fusion, Steak-Out less time with easy anytime, anywhere access to their stores, without tying up High-tech, Super-friendly Support Number of Installs: 2,800 an order terminal, without waiting for Phoenix users love FireFly technical data updates, and without notifying support. Remote connectivity lets tech- onsite staff. Live, remote access lets you nicians access your system for system update prices, run payroll, review configurations, coupon setups, software reports, even take an order. updates, and other changes without tak- ing your time or tying up a workstation. Multi-store Management Proactive hardware alerts prevent poten- FireFly Technologies Our Web-based tools and open database tial problems. Plus, user-driven develop- 20827 NW Cornell Rd #400 architecture have revolutionized multi- ment means we value customer input. Hillsboro, OR 97124 (866) 678-6781 store menu management and reporting. Call 866-678-6781 or please visit Fax: (503) 614-8856 Integrated call-center features, text mes- www.fireflypos.com to arrange a per- Email: [email protected] saging, and simple online-ordering inte- sonalized, online demo! ■ Web: www.fireflypos.com

4 ■ POS SOFTWARE SHOWCASE 2008 ADVERTORIAL SUPPLEMENT TO HOSPITALITY TECHNOLOGY POS SOFTWARE SHOWCASE ‘08 QUICK GUIDE [FUTURE POS] Target Industries: THE POS SYSTEM WITH ■✔ Pizza ■✔ QSR ■✔ Fast Casual THE BEST FEATURE OF ■✔ Family / Casual ■✔ Fine-dining ALL: VALUE! Features & Functions: Future POS is a powerful point of sale ■✔ Accounting / Financials software solution designed for the hospi- ■✔ Inventory Tracking tality industry. Completely customizable ■✔ Kiosk Integration screens, online ordering, multi-column ■✔ Labor Scheduling modifiers, and built-in surveillance inte- ■✔ Loyalty Program gration are just some of the ways that ■ Nutritional Analysis Future POS stands out from the rest of the point-of sale software crowd. Our ■✔ Online Ordering commitment to provide an all inclusive ■✔ Pay-at-table point-of-sale solution that is easy to use, ■✔ PCI Compliant fast, and reliable is our motivation to ■✔ Table Management constantly improve and expand every ■✔ Take-out / Delivery aspect of Future POS. ■✔ Other Special Feature With the ability to handle virtually F ingerprint ID, Built in ANY size installation and the adapt- surve illance module, ability to manage all segments of the “Every feature Dining room management hospitality market, (from bar and fine dining to delivery and take out), available in Future Marquis Customer(s): Future POS is the system for everyone! POS is included in our Billy Bob's Texas; We offer all the features that you have software without extra University of Dayton; seen on more costly systems, plus charges or system Famous Famiglia more, but at a fraction of the cost. Every feature available in Future POS modifications.” Number of Installs: 5,000+ is included in our software without extra charges or system modifications. In addition to all of the Back of House Future POS delivers the best value of any functionality you would expect, Future Point of Sale software on the market. POS offers the fastest, most powerful Some of our highlights include:

R Front of House in the business. With Drivers license verification, Online Future POS, you can configure as Ordering, Fingerprint identification, Future POS 205 South Eberhart Road many or as few buttons per screen as is Built in surveillance module, Gift card Butler,PA 16001 required which means no wasted issuing and tracking, Customer reser- screen space like you will find in less vations, Frequent program, (724) 285-3636 Fax: (724)285-3162 sophisticated software packages. With Ingredient tracking, Dining room Email: [email protected] over 14 years of industry experience, management, and Recipe lookup. ■ Web: www.futurepos.com

POS SOFTWARE SHOWCASE 2008 ■ 5 ADVERTORIAL SUPPLEMENT TO HOSPITALITY TECHNOLOGY POS SOFTWARE SHOWCASE ‘08 QUICK GUIDE [PCAMERICA, RESTAURANT PRO EXPRESS] Target Industries: EXCELLENT POS, ■✔ Pizza ■✔ QSR ■✔ Fast Casual SUPERIOR SERVICE ■✔ Family / Casual ■✔ Fine-dining Restaurant Pro Express is a fast and easy restaurant point of sale solution ideal for Features & Functions: all including table ■✔ Accounting / Financials service, , delivery, drive-thru, ■✔ Inventory Tracking pizza restaurants and . The ■ Kiosk Integration easy to use, feature-rich interface will ■✔ Labor Scheduling help you streamline operations and cut ■✔ Loyalty Program costs. A comprehensive built-in report- ■ Nutritional Analysis ing system will generate the key figures and performance statistics to help you ■ Online Ordering make smarter business decisions. ■✔ Pay-at-table Independent restaurants will find the “pcAmerica provides ■✔ PCI Compliant functionality they need in an easy to flexible, scalable POS ■✔ Table Management use, affordable system. Chains of ■✔ solutions for your Take-out / Delivery restaurants can monitor and control ■✔ restaurant with year- Other Special Feature their business remotely with Ingredi ent tracking, web pcAmerica’s online portal, an online round service. Use based reporting and menu reporting and menu management sys- Restaurant Pro Express m odification for chains tem accessible through a web page from to streamline operations any computer with internet access. and make smarter Marquis Customer(s): Restaurants are open weekdays, Baskin-Robbins, Tasti weekends, holidays, early in the morn- business decisions. D-Lite, Melt Gelato ing and late at night. The pcAmerica technical support team is there to and accurate order taking, table seating, Number of Installs: Over 30,000 answer your questions on system usage check splitting, integrated and tableside terminals installed and any technical issues you may credit and debit card processing, inte- encounter 365 days a year. If you have grated gift cards, employee time clock a high speed internet connection, tech- with breaks, happy hour pricing, mul- nical support can connect to your com- tiple menus for different meals and hol- puter as if they were sitting in front of idays, inventory and ingredient tracking, your terminal. pcAmerica’s support customer loyalty, comps, buybacks, team provides the answers to your voids, tip tracking, unlimited menu pcAmerica 1 Blue Hill Plaza, Floor 2 questions in a fast and friendly fashion items and modifiers, kitchen printers, PO Box 1546 with a goal of 100 percent satisfaction. kitchen video system, delivery and driver Pearl River NY 10965 RPE includes hundreds of the fea- tracking, driving directions, caller ID, (800) 722-6374 tures most desired by restaurateurs. weight scales, accounts receivable, and a Fax: (845) 920-0880 The substantial feature list includes fast comprehensive reporting system. ■ Email: [email protected] Web: www.pcAmerica.com

6 ■ POS SOFTWARE SHOWCASE 2008 ADVERTORIAL SUPPLEMENT TO HOSPITALITY TECHNOLOGY POS SOFTWARE SHOWCASE ‘08 QUICK GUIDE [MAITRE’D BY POSERA] Target Industries: NEW RELEASE PROVIDES ■✔ Pizza ■✔ QSR ■✔ Fast Casual GREATER ENTERPRISE ROI ■✔ Family / Casual ■✔ Fine-dining Maitre’D is introducing its Fall 08 release, built on Microsoft’s SQL 2008 Features & Functions: database platform and presenting ■ Accounting / Financials many benefits to customers. Bruce ■✔ Inventory Tracking Kowallis, I.T. director at HDOS ■✔ Kiosk Integration Enterprises, affirms: “We are now 110 ■✔ Labor Scheduling locations strong and looking forward ■✔ Loyalty Program to the next version of Maitre’D, which ■✔ Nutritional Analysis is SQL based.” Some of SQL’s benefits are transpar- ■✔ Online Ordering ent, such as built-in redundancy, ■ Pay-at-table security, data archiving and database ■✔ PCI Compliant validation. Other benefits help “We are now 110 ■✔ Table Management improve system performance, and locations strong and ■✔ Take-out / Delivery users’ experience with Maitre’D, looking forward to the ■✔ Other Special Features including speed of reporting with next version of Maitre’D, Ca sh management, SQL drill-down capabilities, speed and Database, screen designer reliability of POS, and scalability. which is SQL based. ” application for POS, Order In addition, SQL allows Maitre’D to BRUCE KOWALLIS, I.T. DIRECTOR, Confirmation System extend the features and value of its cor- HDOS ENTERPRISES, INC. porate solution, which facilitates data Marquis Customer(s): transfers and menu changes in real- Prime Restaurants, Arby’s, time, and makes managing multiple of new features and benefits. A cash Baskin Robbins, concepts easy. Jeffrey Hall, director of management module is included with information technologies for Hooters the core solution, allowing users to Number of Installs: 20,000+ Management Corporation, says: “We manage detailed deposits, from the are very excited about what Maitre’D cash register to the bank. Maitre’D also holds for us in the future. SQL allows offers an enhanced perpetual inventory us to have more historical data avail- module, with customizable inventory able for forecasting, which is a major periods, an e-commerce interface (ex.: part of controlling costs and being Sysco), and dynamic worksheets. more profitable. Also, ease of integra- Maitre’D’s fully redesigned user inter- Maitre’D by Posera 11057 NE 8th Ave. tion with our business applications and face offers intuitive navigation and Seattle, WA 98125 real-time data will enable our manage- shortcuts, dashboards, and powerful fil- ment team to make better and faster ters to sort through long lists in a cinch, (888) 404-2662 Fax: (514) 499-9951 business decisions.” which helps increase productivity, and Email: [email protected] Maitre’D’s new release presents a host contributes to customer satisfaction. ■ Web: www.maitredpos.com

POS SOFTWARE SHOWCASE 2008 ■ 7 ADVERTORIAL SUPPLEMENT TO HOSPITALITY TECHNOLOGY POS SOFTWARE SHOWCASE ‘08 QUICK GUIDE [RADIANT SYSTEMS, ALOHA POINT-OF-SALE] Target Industries: GLOBAL PROVIDER ■✔ Pizza ■✔ QSR ■✔ Fast Casual OF INNOVATIVE POS ■✔ Family / Casual ■✔ Fine-dining TECHNOLOGY Features & Functions: ■ Accounting / Financials Radiant Systems is a leading global ■✔ Inventory Tracking technology company committed to ■✔ Kiosk Integration developing, deploying and servicing ■✔ Labor Scheduling the most complete portfolio of restau- ■✔ Loyalty Program rant technology solutions worldwide. ■ Nutritional Analysis Radiant’s team of trusted advisors and engineers deliver the most durable, ■✔ Online Ordering easy-to-use systems to all areas of the ■✔ Pay-at-table hospitality industry, including single- ■✔ PCI Compliant site to multi-site operators and fran- ■✔ Table Management chisors/ franchisees of both quick serv- ■✔ Take-out / Delivery ice and table service brands. ■✔ Other Special Feature The key is having Radiant Systems’ agile and strategic hospitality POS Ord er Confirmation, Drive leaders are able to ensure the company Thru Support, Gift Cards, keeps pace with the ever-changing software technology Loss Prevention, global restaurant industry. For over that is fast, reliable, Data Warehousing more than two decades, Radiant flexible and easily- Systems’ (Radiant) Aloha QuickService managed. Marquis Customer(s): Chipotle, and TableService solutions have pro- , , Red vided the hospitality industry with the Robin, Checkers, PF Changs most advanced and innovative point- of-house reporting. Year after year, of-sale technology. As a global leader in innovation continues to be a driving Number of Installs: 100,000+ restaurant POS technology, Radiant force behind Radiant’s point-of-sale POS solutions enable operators to solutions. Whether you run a quick drive top line growth by providing a service or table service restaurant, your modular and flexible solution that customers expect the best possible grows with the operator. service in a convenient and consistent Radiant’s POS solutions redefine the manner. The key to delivering on these customer experience while providing expectations is having hospitality POS Radiant Systems, Inc 3925 Brookside Parkway benefits to operators such as ease-of- software technology that is fast, reli- Alpharetta, GA 30022 use, built-in redundancy, integrated able, flexible and easily-managed. As electronic payment processing, auto- with all of Radiant’s products, expect (877) 794-RADS mated order routing, centralized POS reliable, easy to use applications that Fax: (770) 754-7790 management and comprehensive front- are Always Easy and Always On. ■ Email: [email protected] Web: www.radiantsystems.com

8 ■ POS SOFTWARE SHOWCASE 2008 ADVERTORIAL SUPPLEMENT TO HOSPITALITY TECHNOLOGY POS SOFTWARE SHOWCASE ‘08 QUICK GUIDE [SPEEDLINE SOLUTIONS, INC., SPEEDLINE POS] Target Industries: INTELLIGENT PREP ■✔ Pizza ■✔ QSR ■✔ Fast Casual PLANNING CUTS COSTS ■✔ Family / Casual ■✔ Fine-dining AND STREAMLINES Features & Functions: PRODUCTION ■ Accounting / Financials ■✔ Inventory Tracking Efficient food prep is critical in any ■✔ Kiosk Integration restaurant: Prepare too much, and food ■✔ Labor Scheduling goes to waste. Prepare too little, and ■✔ Loyalty Program service suffers. ■ Nutritional Analysis But POS technology can now help improve the accuracy of your prep ■✔ Online Ordering planning. With SpeedLine’s advanced ■ Pay-at-table prep planning tool, it’s easy to generate ■✔ PCI Compliant an optimal food preparation plan, so ■✔ Table Management that even your newest prep staff know ■✔ Take-out / Delivery how many tomatoes to chop or what ■✔ Other Special Features meat to thaw for the dinner rush. Pr ep Planning, Forecasting, The SpeedLine Prep Plan is driven Database Marketing, by a detailed forecast that projects email marketing hourly sales by order type and day part. Based on forecasted sales, the Marquis Customer(s): system recommends reliable produc- Yum! Brands franchise tion pars to minimize waste, ensure “Based on forecasted companies, Godfather’s adequate supply, and keep wait times sales, the system Pizza, Pizza Inn low. All you have to do is print a recommends reliable report of your item-by-item food production pars to Number of Installs: 1,800 preparation requirements and post it for your prep staff. minimize waste, ensure With an optimal food preparation adequate supply, and plan from your SpeedLine POS, you can: keep wait times low.” • Decrease overproduction and food waste • Manage your on-hand inventory At the end of the day, intelligent prep SpeedLine Solutions, Inc. 1897B Front Street more effectively planning translates into less waste and Lynden, WA 98264 • Streamline food production and more profit. In a struggling economy boost kitchen productivity and competitive marketplace, cutting (888) 400-9185 Fax: (866) 850-9688 • Improve ordering accuracy for costs and streamlining operations are Email: [email protected] daily deliveries of perishables smart strategies to boost margins. ■ Web: www.speedlinedemo.com

POS SOFTWARE SHOWCASE 2008 ■ 9 ADVERTORIAL SUPPLEMENT TO HOSPITALITY TECHNOLOGY POS SOFTWARE SHOWCASE ‘08 QUICK GUIDE [WAND CORPORATION, WAND QSR PRO SUITE] Target Industries: THE FUTURE OF QSR ■ Pizza ■✔ QSR ■ Fast Casual TECHNOLOGY ■ Family / Casual ■ Fine-dining WAND QSR Pro combines manage- ment, monitoring, and profitability Features & Functions: into one integrated system. Our ■✔ Accounting / Financials innovative applications power every- ■✔ Inventory Tracking thing from the register to the board- ■✔ Kiosk Integration room. After 20 years, WAND contin- ■✔ Labor Scheduling ues to focus on the QSR Industry, ■✔ Loyalty Program allowing us to break new ground in ■ Nutritional Analysis restaurant technology. WAND QSR Pro Essentials Suite is ■✔ Online Ordering designed with single store operators in ■ Pay-at-table mind. It’s intuitive, easy to learn, flexi- ■✔ PCI Compliant ble and designed to take the day-to-day ■ Table Management hassle out of managing employees, ■✔ Take-out / Delivery production, and food costs. ■✔ Other Special Features WAND QSR Pro Enterprise Suite is “The WAND inventory Food cost tracking, loss designed for multi-store operators. In reduction, real time addition to store level functionality, it software has increased alerts, open architecture, provides enterprise-wide control over my bottom line and custom reports, gift cards prices, recipes, and more. Additionally, paid for my entire it allows real-time consolidated report- WAND system within Marquis Customer(s): ing and actionable information in a Wendy’s, KFC, , variety of customizable formats. the first year.” Church’s By perfecting new technologies like TIM DAVIS, JDB INC. conversational ordering, WAND cus- Number of Installs: 3,500 tomers enjoy significant increases in speed of service and hourly sales vol- WAND QSR Pro simplifies your life by umes. One satisfied customer said, “The seamlessly integrating your existing WAND inventory software has increased accounting and payroll packages, periph- my bottom line and paid for my entire erals such as food cost tracking, waste WAND system within the first year.” and theft reduction, real time alerts, Another said, “Ever since we switched dynamic digital menu boards, PCI com- WAND Corporation 7593 Corporate Way over to the WAND Solution, produc- pliance, secure polling, drive through Eden Prairie, MN 55344 tivity and sales have increased. The timers, executive dashboard, open archi- employees are also happier with this sys- tecture, custom reports, gift cards, (952) 361-6200 tem because it is so user-friendly and kitchen video systems, kiosks, 24/7/365 Fax: (952) 361-6211 helps reduce errors.” trained tech support, and more! ■ Email: [email protected] Web: www.wandcorp.com

10 ■ POS SOFTWARE SHOWCASE 2008 HOSPITALITY TECHNOLOGY THANKS THE SPONSORS OF

POS SOFTWARE SHOWCASE ‘08

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