SCOTT M. YOUNG Financial Aid & Scholarships Office University of Missouri – Kansas City 101 Administrative Center 5100 Rockhill Road, Kansas City, MO 64110-2499 Phone: 816-235-1242
[email protected] WORK EXPERIENCE University of Missouri-Kansas City Kansas City, Missouri Director, Financial Aid and Scholarships Office November 2013- Present • Provide University-wide leadership regarding the administration of financial aid and scholarships for a selective public research institution with over 16,000 students • Accountable for a 1.2 million office budget and the management of 20 professional staff, 8 student employees, and 2 campus locations • Provide leadership and direction to the Financial Aid and Scholarships Office, which is responsible for processing over 190 million in financial aid awards to undergraduate, graduate, and professional students • Utilize empirical data to analyze trends and make strategic and operational decisions for the Financial Aid and Scholarships Office and the University • Collaborate with University leaders and campus partners to define, develop, and implement strategic goals and leverage institutional funding in support of enrollment and retention goals. • Strong analytical skills utilized to create and determine effective strategies, best practices, policies, and procedures that will help increase enrollment, retention, and persistence to graduation • Work closely with database analysts and technical staff to utilize technologies to improve and streamline financial aid processes, compliance, and enhance services