EN User Manual 1 Customer Care and Warranty 28 Troubleshooting & Faqs 33
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243V5 www.philips.com/welcome EN User manual 1 Customer care and warranty 28 Troubleshooting & FAQs 33 Table of Contents 1. Important ................................................1 1.1 Safety precautions and maintenance ...1 1.2 Notational Descriptions .............................2 1.3 Disposal of product and packing material ................................................................3 2. Setting up the monitor .........................4 2.1 Installation ...........................................................4 2.2 Operating the monitor ...............................6 2.3 Remove Base Stand and Base .................8 3. Image Optimization .............................10 3.1 SmartContrast ..............................................10 3.2 Philips SmartControl Lite .......................10 4. Technical Specifications ......................17 4.1 Resolution & Preset Modes...................20 5. Power Management ............................21 6. Regulatory Information ......................22 7. Customer care and warrant .............28 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..................................................28 7.2 Customer Care & Warranty .................30 8. Troubleshooting & FAQs ...................33 8.1 Troubleshooting ...........................................33 8.2 General FAQs ...............................................34 1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor. Take time Care Consumer Information Center) to read this user manual before you use your monitor. It contains important information and • Do not subject the monitor to severe notes regarding operating your monitor. vibration or high impact conditions during operation. The Philips guarantee applies provided the Do not knock or drop the monitor during product is handled properly for its intended use, • operation or transportation. in accordance with its operating instructions and upon presentation of the original invoice or cash Maintenance receipt, indicating the date of purchase, dealer’s • To protect your monitor from possible name and model and production number of the damage, do not put excessive pressure on product. the LCD panel. When moving your moni- tor, grasp the frame to lift; do not lift the 1.1 Safety precautions and mainte- monitor by placing your hand or fingers on the LCD panel. nance • Unplug the monitor if you are not going to Warnings use it for an extensive period of time. Use of controls, adjustments or procedures • Unplug the monitor if you need to clean it other than those specified in this documentation with a slightly damp cloth. The screen may may result in exposure to shock, electrical be wiped with a dry cloth when the power hazards and/or mechanical hazards. is off. However, never use organic solvent, Read and follow these instructions when such as, alcohol, or ammonia-based liquids connecting and using your computer monitor. to clean your monitor. • To avoid the risk of shock or permanent Operation damage to the set, do not expose the • Please Keep the monitor out of direct monitor to dust, rain, water, or excessive sunlight, very strong bright lights and moisture environment. away from any other heat source. Lengthy • If your monitor gets wet, wipe it with dry exposure to this type of environment may cloth as soon as possible. result in discoloration and damage to the • If foreign substance or water gets in your monitor. monitor, please turn the power off immedi- • Remove any object that could fall into ately and disconnect the power cord. Then, ventilation holes or prevent proper cooling remove the foreign substance or water, and of the monitor’s electronics. send it to the maintenance center. • Do not block the ventilation holes on the • Do not store or use the monitor in loca- cabinet. tions exposed to heat, direct sunlight or • When positioning the monitor, make sure extreme cold. the power plug and outlet are easily ac- • In order to maintain the best performance cessible. of your monitor and use it for a longer life- • If turning off the monitor by detaching the time, please use the monitor in a location power cable or DC power cord, wait for 6 that falls within the following temperature seconds before attaching the power cable and humidity ranges. or DC power cord for normal operation. 1 1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver program when you leave your monitor Throughout this guide, blocks of text may be unattended. Always activate a periodic accompanied by an icon and printed in bold or screen refresh application if your moni- italic type. These blocks contain notes, cautions tor will display unchanging static content. or warnings. They are used as follows: Uninterrupted display of still or static im- ages over an extended period may cause Note “burn in”, also known as “after-imaging” or This icon indicates important information and “ghost imaging”, on your screen. tips that help you make better use of your "Burn-in", "after-imaging", or "ghost imag- computer system. ing" is a well-known phenomenon in LCD Caution panel technology. In most cases, the This icon indicates information that tells you “burned in” or “after-imaging” or “ghost how to avoid either potential damage to imaging” will disappear gradually over a hardware or loss of data. period of time after the power has been switched off. Warning Warning This icon indicates the potential for bodily harm Failure to activate a screen saver, or a periodic and tells you how to avoid the problem. screen refresh application may result in severe” Some warnings may appear in alternate formats burn-in” or “after-image” or “ghost image” and may not be accompanied by an icon. In such symptoms will not disappear and cannot be cases, the specific presentation of the warning is repaired. The damage mentioned above is not mandated by the relevant regulatory authority. covered under your warranty. Service • The casing cover should be opened only by qualified service personnel. • If there is any need for any document for repair or integration, please contact with your local service center. (please refer to the chapter of "Consumer Information Center") • For transportation information, please refer to "Technical Specifications". • Do not leave your monitor in a car/trunk under direct sun light. Note Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed. 2 1. Important 1.3 Disposal of product and packing Taking back/Recycling Information for material Customers Philips establishes technically and economically Waste Electrical and Electronic Equipment- viable objectives to optimize the environmental WEEE performance of the organization's product, service and activities. Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated This marking on the product or on its biphenyls or polybrominated diphenyl ethers packaging illustrates that, under European in concentrations exceeding 0.1 weight % and Directive 2012/19/EU governing used electrical 0.01 weight % for cadmium, except for the and electronic appliances, this product may exemptions set in Schedule 2 of the Rule. not be disposed of with normal household waste. You are responsible for disposal of From the planning, design and production this equipment through a designated waste stages, Philips emphasizes the important of electrical and electronic equipment collection. making products that can easily be recycled. At To determine the locations for dropping off Philips, end-of-life management primarily entails such waste electrical and electronic, contact participation in national take-back initiatives your local government office, the waste disposal and recycling programs whenever possible, organization that serves your household or the preferably in cooperation with competitors, store at which you purchased the product. which recycle all materials (products and related packaging material) in accordance with all Your new monitor contains materials that can Environmental Laws and taking back program be recycled and reused. Specialized companies with the contractor company. can recycle your product to increase the amount of reusable materials and to minimize Your display is manufactured with high quality the amount to be disposed of. materials and components which can be recycled and reused. All redundant packing material has been omitted. We have done our utmost to make the To learn more about our recycling program packaging easily separable into mono materials. please visit Please find out about the local regulations on http://www.philips.com/sites/philipsglobal/ how to dispose of your old monitor and packing about/sustainability/ourenvironment/ from your sales representative. productrecyclingservices.page 3 2. Setting up the monitor 2. Setting up the monitor Install base stand 1. Place the monitor face down on soft and smooth surface taking care to