Register Now! Strengthening regional through investment in assets, maximising non- aeronautical revenue streams and leveraging alternative forms of finance Main Conference: 8-9 March, 2016 Pre-Conference Workshops: 7 March, 2016 • Venue: Royal On The Park, ,

TOP INDUSTRY SPEAKERS

Scott Waters Heather Mattes Malcolm Osborne CEO, General Manager, CEO, Whitsunday Regional Archerfield Town of Port Hedland Council

Dennis Martin Bob Palmer David Voss Airport Manager, Councillor, Manager Airport, Coffs Harbour Airport - Central Highlands Regional Council

Presenting The Following Case Studies: In 2016, the key themes Port Hedland Airport Airport we will discuss are: 475, 000 passengers a year 220, 000 passengers a year 50 flights a week 72 flights a week  Getting access to funding to maintain depreciating infrastructure, comply with regulatory standards and gain airlines

Mount Isa Airport Emerald Airport  Infrastructure - maintaining, optimising and building assets to increase operational capacity 210, 000 passengers a year 230, 000 passengers a year 45 flights a week 50 flights a week  Maximising non-aeronautical revenue streams to profit as a business

Longreach Airport Archerfield Airport 36, 000 passengers a year Non-RPT Enhance Your Learning Experience 38 flights a week 2, 793 flights a week By Attending Interactive Workshops Lead By Industry Experts:

Whitsunday Coast Airport Coffs Harbour Consulting on Proposals - 360,000 passengers a year 420, 000 passengers a year A How to Develop and Demonstrate 61 flights a week 50 flights a week Value to Gain Approval

Spotlight Partners: Brought to you by: Airlines and Airports - B How Can We Live Together?

BOOK NOW!  T: +61 2 9229 1000  F: +61 2 9223 2622  E: [email protected]  W: www.regionalairports.com.au WELCOME

EXPERT SPEAKER PANEL Dear Aviation and Council Communities,

The interface between increasing demands for CHAIR DAY 1: CHAIR DAY 2: more frequent, cheaper and improved airline Bill Burke, CEO, Todd Chapman, services against aging infrastructure and limited Head of Airports, funding mean a high proportion of regional airports Qantaslink operate at a loss each year.

We recognise given the state of tourism, Bill Cuthbertson Malcolm Osborne Director of Engineering competing priorities for local government, the CEO, Town Of Port and Infrastructure Hedland economy and commercialisation; regional airports Services, Torres Shire may even need to start working more closely Council Paul Bredereck together in a formal structure where they may Managing Dir- share management, resources or even ownership. Bob Palmer ector Airlines, Furthermore, though we all have different business Councillor, Coffs JETGO Australia models, we are capable of working together to Harbour City Council build domestic routes and scheduling. Peter Friel Carl Grodach AirportManager, With all this in mind, in 2016 we will delve deeper Senior Lecturer - Local Tasmanian Ports into a variety of commercial opportunities from Economic Development, Corporation Pty Ltd around the globe, look at different realities and University of Technology challenges surrounding regional airports and Peter Robertson Director City offer you the opportunity to hear more on the David Sheldon Infrastructure, latest projects and strategies that are driving the Chair, Australian Warrnambool City commercial success of Australia’s leading regional Regional Tourism Council airports. Network Rico Merkert Regards, David Voss PhD Leeds MSC TU Berlin/ Bill Burke Manager Airport, Emerald Airport - NHH Bergen, Associate CEO, Mildura Airport Central Highlands Professor in Aviation Man- Regional Council agement, University of TO REGISTER: Dennis Martin Airport Manager, Scott Waters Simply call 02 9229 1000, email Coffs Harbour Airport CEO, Whitsunday [email protected] or Regional Council Doug Baker book online at Professor, Urban Chittayong (Jao) www.regionalairports.com.au and Regional Planning, Surakitbanharn QUT Endeavour Post Doc- toral Fellow, QUT Greg Harrison Technical Director - Victor Craig Design & Planning,, Chairman, Leading SPECIFICALLY DESIGNED AECOM Edge Aviation Planning Professionals TO BENEFIT: Hans Mitterlechner Director, Regional Airport CEOs , GMs, MDs, Airport Managers, Three Consulting Kevin Ward Commercial Managers, Operations Managers CEO, NZ Airports Heather Mattes Association Local Council Mayors, CEOs, Councillors, Economic General Manager, Development Managers, Town Planners

Airlines CEOs, MDs, Operations Manager, Commercial Janet Molloy Manager, Head of Regional Airports Airport Commercial Manager, Mining & LNG Companies Project Manager, Project Development Manager, Aerodrome Manager

Government/Tourism/Associations Departments and Professionals relating to regional airport/aviation development or regional development

BOOK NOW!  T: +61 2 9229 1000  F: +61 2 9223 2622  E: [email protected]  W: www.regionalairports.com.au CONFERENCE DAY 1 – TUESDAY, 8TH MARCH 2016

08:00 Registration and Morning Coffee 10:30 Spotlight Partner Presentation

09:00 Welcome Address from Victor Craig, Chairman, Leading Edge Aviation Bill Burke, CEO, Mildura Airport Planning Professionals [LEAPP]

09:10 Privatisation of Port Hedland to Remove Operational 11:00 Speed Networking Responsibility from the Town and Set up a Wealth An effective, structured interactive session designed to Fund for Future Community Benefit help expand your network through one-on-one focused Port Hedland International Airport is the gateway conversations to Western Australia’s North West and the strongly growing Pilbara region. Port Hedland is a dynamic town 11:20 Morning Tea Break of over 20,000 people and has a large number of fly in fly out workers servicing iron ore exports, salt production, 11:50 COUNCIL PANEL tourism, pastoral and light industry activities. Steer this interactive panel discussion with your questions to • The Town had plans for investment of $90 million the experts over ten years to create a modern and well-serviced airport that provided a welcoming gateway to the Q&A: Discussion of Regional Airport Challenges with North West. Given the size and timing of these Council to Facilitate Economic Development and investments the Town undertook a review of the Expansion airport’s governance structure to determine the most appropriate operating model Questions may include: • The outcome recommendation from this review was • Avenues for maintaining the bottom line and that a long term lease of the airport was the most profitability; especially in the face of smaller regional appropriated model to meet all of the Town’s key airports with non-viable retail opportunities and not objectives many/ no RPT flights • The Town subsequently undertook a public EOI and • How are different councils running their operations? tender process which culminated in the successful • How are different councils establishing different costs leasing of Port Hedland International Airport to a and costing mechanisms? consortium partner headed up by AMP and ICG • Accessing local government capabilities • The above process took the Town two years to execute • Realising opportunities for expansion – putting them and the Town’s CEO Mal Osborne will be delivering all on the table a case study presentation on the Town’s journey • How are you planning emergency procedures and risk toward the privatisation of its Airport assessments? • How do you remove businesses operating on airport Malcolm Osborne, CEO, Town of Port Hedland grounds without a license? E.g. Off-airport car parks dropping passengers off and pick up 09:50 Study: ‘Value of Time and Willingness to Pay for Regional ’ Scott Waters, CEO, Queensland Council This session will discuss key findings of a recent joint study at ITLS, The University of Sydney Business School Malcolm Osborne, CEO, Town Of Port Hedland on value of time savings in the regional aviation context of Australia which include: Bob Palmer, Councillor, Coffs Harbour City Council • First empirical evidence on the value of travel time savings and willingness to pay for regional air services David Voss, Manager Airport, Central Highlands (in Australia but also globally) Regional Council • The identified dollar values per hour for plane journeys provide guidance to airlines on setting competitive air fare premiums (to get people out of their cars) and also justification for public support and price setting of regional airports • Evidence that regional aviation is not only invaluable 12:30 Lunch Break to the regions but also of high value to residents and businesses residing in metropolitan areas (i.e. Sydney). Australians are willing to pay for regional aviation as it connects them to the regions and delivers significant economic impact (GDP, jobs etc.) • Discussion of effects of public support, regulation and privatisation of metropolitan airports on regional airports/networks and vice versa

Dr. Rico Merkert, PhD Leeds MSC TU Berlin/ NHH Bergen, Associate Professor in Aviation Management, University Of Sydney

BOOK NOW! £ T: +61 2 9229 1000 £ F: +61 2 9223 2622 £ E: [email protected] £ W: www.regionalairports.com.au CONFERENCE DAY 1 – TUESDAY, 8TH MARCH 2016

13:30 Emerald Airport Redevelopment Project: Keeping Up •The policy issues for local and central government With Growth arising from the recent developments The Central Highlands Regional Council owns and operates •Funding regional airport infrastructure, given the the Emerald Airport, which is located 6 km south of the statutory requirement under NZ legislation for Emerald town centre. In this session, David will cover: airports to “be operated or managed as a commercial • Insight into the processes and experiences of the undertaking” Emerald Airport Redevelopment Project – car park 3 project, managing competing land users, budgeting Kevin Ward, CEO, NZ Airports Association for airfield lighting upgrade project ($1 million, 16 week timeframe), airport intersection road upgrade 15:50 Master Plan and ($1.9 million, 20 week timeframe), overlay ($3 Strategies for Expansion million, 15 week timeframe). In this session, Scott will present his experience on the • Commercial viability testing and pricing strategies development and process of the recent expression of for maximising non-aeronautical revenue streams interest joint venture and partnership. to support growth (e.g. car parking, hangar leasing, • How to lobby through different agencies to gain building space, offices and billboard advertising) expression of interest joint venture, partnership or • Accessing landside infrastructure and development funding for airport development of aeronautical business by managing airport’s • Topical overview of the council and state government relationships with relevant internal and external of QLD’s 20 year feasibility study stakeholders to ensure safe and secure aeronautical • How to demonstrate type of growth and value when operations taking on debt • How they managed 77% growth over the last 5 David Voss, Manager Airport, Central Highlands financial years Regional Council • Explore strategies for successful conversations with investors 14:10 A New Era of Regional Route Development • Running a specialised good transaction team • Recent regional route development activities • Understanding the council view, and working on • A look at active airlines community consultation • A look at active airports • Dealing with relevant acts and the detailed • What does it take to get a slice of the action proposal process

Hans Mitterlechner, Director, Three Consulting Scott Waters, CEO, Whitsunday Regional Council

14:50 Afternoon Tea Break 16:30 Drinks Roundtable Discussion

15:10 The Changing Nature of Air Services to New I nnovation and Technology in Airport Management Zealand’s Regional Airports, and Lessons from Recent and Operations Developments In this interactive session, Peter will facilitate round New Zealand’s regional aviation industry is in a period table discussions on innovation in operational of rapid change. Air NZ has withdrawn from a number of management and new technology aiding airport regular routes, providing smaller airlines an opportunity management. to introduce new services. New regional airlines have appeared. Local councils, as the owners of many of Assisted by free flowing drinks, bounce ideas off your the regional airports, are under increasing pressure to peers and debate or discuss different technological maintain air connections and at the same time minimise solutions. burdens on their rate-payers. In this session, Kevin will cover: Peter Friel, Airport Manager, Tasmanian Ports • The implications of Air NZ’s withdrawal of regional Corporation Pty Ltd airline services •The challenges for airports and councils associated 17:10 Conference Closing- Remarks from with maintaining air links and selecting alternative Bill Burke, CEO, Mildura Airport regional airlines •The main factors driving future changes to regional 17:20 Networking Drinks air links

Good representation Well organized and worth of the current Regional Airport the effort to attend.

Development environment. - Ballina Shire Council

- Queensland Airports

BOOK NOW!  T: +61 2 9229 1000  F: +61 2 9223 2622  E: [email protected]  W: www.regionalairports.com.au CONFERENCE DAY 2 – WEDNESDAY, 9TH MARCH 2016

08:00 Registration and Morning Coffee • A DMP is not just about marketing! • Considering the process and resources to undertake 08:30 Welcome Address from a DMP TODD CHAPMAN, HEAD OF AIRPORTS, QANTASLINK • Discussion of visitor demographics

08:40 How to Manage Significant Growth through Strategy David Sheldon, Chair, Australian Regional and Optimal Maintenance Tourism Network This session will provide you with insight into Bill’s airport – how they are successfully managing the natural growth 11:10 Redeveloping our Master Plan to Explore from 160, 000 to 220, 000 passengers. opportunities to develop the • Accessing preparation for Federal funding/ strong Horn Island Airport is the Small Regional Airport of regions fund to finance upgrades the Year 2015 for its airport chapel project. Although • Insights into property development and strategic only a small part of the airport’s success, this project land use reflected the wishes of the community and ensured the • Understand how to map out airport history and cultural aspects of the airport facilities were managed growth projections both short and long term and maintained in a sensitive manner. Though having • Access the planning of infrastructure both landside reduced from 17 flights to 14 flights a week (2 flights and airside networks and facilities daily) and managing operational staff (up to 7) on a • How to maintain different forms of non- aeronautical daily basis in the security screening area as well as revenue such as the café route, paid parking, security airport reporting officers, the airport is able to generate at Mildura a positive cash flow, despite the added challenge of operating in a remote area. In this session, Bill will Bill Burke, CEO, Mildura Airport discuss how the airport is able to generate revenue through their master plan: 09:20 Airport Development Strategy for Metropolitan Secondary Airports to Manage Growth • Articulating how they lease hangar space Australia’s Metropolitan (Metro) airports are the • Assessing the operation and maintenance of secondary airports in Australia’s capital cities and are not helicopter operations only significant centres of aviation activity, but they play • Navigating through the implications of government a key role in the congestion and efficiency of the primary aircraft and vessels airports and have vital roles in the economic and social • Overcoming the challenges of operating under the factors of their region. “low fare scheme” trial • Maximising improvements in the parking of aircraft, This session will cover: expansion of helicopter areas • The role of Metro airports in supporting primary • Increase numbers of flights incoming by creating airports to improve operations a dedicated hangar/terminal for RPT to reduce • Upgrading historical hangars and terminal buildings congestion and backlogs • Emergency and aeromedical services partnerships •  Strategically reviewing potentialairport accommodation and conference facilities Heather Mattes, General Manager, Archerfield Airport Bill Cuthbertson, Director of Engineering 10:00 Morning Tea Break and Infrastructure Services, Torres Shire Council

10:30 Integration of Destination Management into Local 11:50 Lunch Break Government A Destination Management Plan (DMP) is the ongoing process in which tourism, industry, government and community leaders plan for the future. It is used to manage a destination. In this session, David, will cover: • The Australian Regional Tourism Network I was impressed by the quality of the recommendations (within the tourism 2020 plan) that DMP’s are integrated in Local Government’s strategic speakers and the appropriate topics plans • How an integrated Destination Management Platform - Coffs Harbour Regional Airport will ensure Council take a holistic approach rather than just a tourism focus • How many Councils or their employees understand and are aligned to the benefits of the DMP - town planners, environmental services, community development teams, economic development officers, Councillors • Accessing a key element - communications internal/ external consultative planning

BOOK NOW! £ T: +61 2 9229 1000 £ F: +61 2 9223 2622 £ E: [email protected] £ W: www.regionalairports.com.au CONFERENCE DAY 2 – WEDNESDAY, 9TH MARCH 2016

12:50 DISCUSSION PANEL • Planning for non-aeronautical activity and a Steer this interactive panel discussion with your questions diversification of revenue streams to a few of the airlines • Optimising regional airport management practices based on the principles of efficiency, equity and nexus Building Stronger Commercial Relationships - • Environmental stewardship and the operational Airport Infrastructure importance of environmental management Understand things from the airline’s perspective. In this • Developing and enacting a transparent session airline managers will cover: implementation plan for key capital projects and • Airline position on infrastructure investment initiatives – the trigger points for investment • Framework for airline engagement on infrastructure investment Greg Harrison, Technical Director, Design and • Building and maintaining stronger relationships Planning, AECOM • Negotiating commercial outcomes – current challenges and expectations 14:50 Afternoon Tea Break

Todd Chapman, Head Of Airports, Qantaslink 15:20 Novel Subsidy Structures from Remote, Rural and Regional Airports outside Australia Paul Bredereck, Managing Director Airlines, There are many different subsidy structures currently in JETGO Australia place in different remote, rural and regional airports outside Australia. In this session, Chittayong (Jao) will cover: Janet Molloy, Airport Commercial Manager, • A discussion of the effectiveness of different subsidy Virgin Australia structures in different communities globally • The potential impacts on remote, rural, and regional 13:30 Maximising Commercial Opportunities at a Locally airports and local communities in applying novel Owned Airport subsidy structures to Australia In this session, Dennis will over the operational and • Discussion on the required policy changes in different commercial aspects of Coffs Harbour Regional Airport; levels of government to implement novel subsidy • Accessing land development planning structures in Australia • Car parking facilities • Route development Chittayong (Jao) Surakitbanharn, Endeavour Post • Diversifying income streams Doctoral Fellow, Queensland University Of Technology

While Bob will be giving the local government issues 16:00 Australia’s Regional Outlook – Key Insights to from a council’s perspective of a council owned airport; Improve Social and Economic Development Support • Governance challenges Airports are one of the most critical and complex • Tendering process – how issues are best weighed elements of Australia’s regional infrastructure. They and weighted make a significant contribution to regional economic • Procurement policy growth and are essential for the continued development • Community relations of key Australian economic sectors like tourism and resources. According to Infrastructure Australia, Bob Palmer, Councillor, Coffs Harbour City Council airports are projected to grow faster than GDP and demand for airport infrastructure is set to double in the Dennis Martin, Airport Manager, Coffs Harbour next 15 years. In this session, Doug and Carl will cover Airport how knowledge of current research will help: • the economic impact of airports 14:10 Regional Airports – Managing and Balancing Airside • to more precisely target airport subsidies toward and Landside Environments specific regional conditions How do we give our regional airports in Australia, as • make regional airports more resilient key gateways, the best chance of long term, sustained • regional airports become less dependent on public success? Financial limits, capacity constraints and subsidy ageing infrastructure are providing unprecedented challenges to regional airports. Often downplayed Carl Grodach, Senior Lecturer – Local Economic or even ignored, particularly at smaller and mid-size Development, Queensland University Of Technology airports, the role of strategic planning in the long term management and safeguarding of airside and landside Doug Baker, Professor, Science And Engineering environments is critical. If you fail to plan for the long Faculty, Civil Engineering And The Built Environment, term, you are planning to fail. Property And Planning Urban And Regional Planning, Queensland University Of Technology Greg will explore contemporary regional airport planning issues including case studies at Phillip Island 16:40 Closing Remarks from Airport and Mildura Regional Airports. In this session, Todd Chapman, Head Of Airports, Qantaslink Greg will discuss: 16:50 Close of Conference

BOOK NOW! £ T: +61 2 9229 1000 £ F: +61 2 9223 2622 £ E: [email protected] £ W: www.regionalairports.com.au PRE-CONFERENCE WORKSHOPS – MONDAY, 7TH MARCH 2016

A 08:00 - 11:00 B 11:30 - 14:30 Consulting on Proposals – Airlines and Airports: How to Develop and Demonstrate How Can We Live Together?

Value to Gain Approval This workshop will take you through both the airline and airport views. • Demonstrating different types of growth in region demographics, property development etc. Todd and Hans will facilitate discussion on how different • Investing in development that will provide certainty regional airports in Australia have prepared for of ROI negotiations. • Access the viability of private sector partners • Develop strategies to work with different stakeholders • Analysing what airlines are planning and lobby through different agencies • Discussing what airlines want from airports • How to be successful in talking with different • Assessing needs of both parties stakeholders • Building capacity to serve different stakeholders • Understanding the limitations of the local government and markets • How to build a specialised, good transaction team that • Review of different degrees of airline and airport works on community consultation support • Views from council – incorporating expressions of • Establishing strong communication processes interest into the master plan Todd Chapman, Head of Airports, Bob Palmer, Councillor, QantasLink Coffs Harbour City Council Hans Mitterlechner, Director, Three Consulting

BOOK NOW! £ T: +61 2 9229 1000 £ F: +61 2 9223 2622 £ E: [email protected] £ W: www.regionalairports.com.au ABOUT OUR SPONSORS

LEAPP is a specialist aviation consulting fi rm that provides airport planning and engineering, aviation management consulting, and national and strategic aviation services locally and internationally to airports, civil aviation departments and authorities, airport authorities, private sector airport developers and operators, and to multi-lateral and commercial fi nancial institutions. The company presently operates from offi ces in Australia (Queensland), Dubai, and . Having completed projects in some 56 different countries, LEAPP has a great wealth of experience to bring to our clients.

three consulting pty ltd is a specialist aviation consultancy focused on delivering high quality and effective results for our clients. At three consulting, we understand the aviation value chain and have developed a range of services that can deliver seamless results across a number of specialisations. From the initial allocation of airline capacity through to commencing operations of newly constructed infrastructure, we have the ability to guide clients from high-level strategic planning through to day of operations and beyond.

WHY SPONSOR OR EXHIBIT AT REGIONAL AIRPORT DEVELOPMENT 2016?

Gain preferential access to the senior executives Establish strong relationships in your target market and demonstrate your newest and make proposals to potential customers products

Meet decision makers face-to-face to leverage your Demonstrate your expertise product and brand building and product excellence

For specifi c details of sponsorship and exhibition packages, please call us on (02) 9229 1050 or email [email protected]

BOOK NOW!  T: +61 2 9229 1000  F: +61 2 9223 2622  E: [email protected]  W: www.regionalairports.com.au QUICK and EASY WAYS to REGISTER

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STANDARD PACKAGES STANDARD PRICE

Conference + 2 Workshops $4,799 + GST = $5,278.90

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Conference Only $3,699 + GST = $4,068.90 o REGISTER ME for Regional Airport Development Conference 2016 PLUS: DELEGATE 1 [FIRST NAME] [SURNAME] o Workshops: oA oB POSITION Please note: Workshops = 1 Module each; Focus Day = 2 Modules * Payment not made at the time of registration will be subject to a $99 service charge. * All 'Early Bird' discounts require payment at time of registration and before the cut-off date in order to receive any discount. 2 WAYS TO SAVE! EMAIL * Discounts do not apply to vendors/solution providers. IQPC reserves the right to determine who is a vendor. * Any discounts offered (including early bird and team discounts) are subject to availability and require payment at the time of registration. Book early for HUGE * All discount offers cannot be combined with any other offer. EARLY BIRD savings. DELEGATE 2 [FIRST NAME] [SURNAME] ¨ Please send me ______set(s) of AUDIO COMPACT DISCS and PRESENTATIONS CD at $878.90 ($799 plus GST) or $603.90 ($549 plus GST) Presentations CD only Book as a TEAM, save & benefit as a team. POSITION ¨ Please keep me informed via email about this and other related events

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IQPC recognises the value of learning in teams. Take advantage of WHERE Royal on the Park is the the DELEGATE 3 [FIRST NAME] [SURNAME] one of these special rates: official venue of Regional Royal on the Park, Œ Register a team of 2 to the conference at the same time from Airport Development 2016, POSITION the same company and receive a 5% discount Brisbane QLD and we have negotiated  Register a team of 3 to the conference at the same time from Cnr Alice & Albert special rates for attendees of the same company and receive a 10% discount Streets, Brisbane 4000 this event. EMAIL Ž Register a team of 4 or more to the conference at the same 07 3221 3411 time from the same company and receive a 15% discount To take advantage of these ORGANISATION  Register a team of 6 or more to the conference at the same www.royalonthepark. rates, contact the hotel and time from the same company and receive a 20% discount com.au quote: IQPC or go to www.  Register a team of 10 or more to the conference at the same regionalairports.com.au ADDRESS time from the same company and receive a 25% discount and click on the Venue and ‘ Ask about multi-event discounts. Call +61 2 9229 1000 for WHEN? Accommodation page for a more details ADDRESS POSTCODE 8-9 March 2016 direct link to rates. Please note: Only one discount applies

TELEPHONE FAX BOARDROOM TEAM PACKAGE* ( ) ( ) • Convert team learning into You receive: APPROVING MANAGER [FIRST NAME] [SURNAME] practical business strategy • Exclusive full-day use of a private room within the conference • An exclusive private meeting & venue networking space • Networking support & facilitated introductions from the IQPC POSITION • VIP registration, conference team throughout the event

seating and networking support. • Morning and afternoon refreshments catered (PHOTOCOPY THIS FORM FOR ADDITIONAL DELEGATES) EMAIL • VIP registration & conference room seating To qualify: Register a team of 7 or more delegates to the conference at Availability – 2 only per event the standard conference rate** * (Not available for service providers) **(No discounts can be applied) o CHEQUE ENCLOSED FOR $ ______(Please make cheques payable to: IQPC) NOTE: PAYMENT IS DUE WITHIN 7 DAYS FROM REGISTRATION TO SECURE YOUR PLACE. Registrations received without payment or a Government PO will incur a processing fee of $99+GST = $108.90 per registration. Payment prior to the conference is mandatory for attendance. Payment includes lunches, refreshments, a copy of conference presentations via FTP website or workbook and all PLEASE CHARGE o American Express o Visa o MasterCard o Diners Club meeting materials. If payment has not been received two weeks before the conference, a credit card hold will be taken and processed. This card will be refunded once alternate payment has been received. CREDIT CARD NUMBER

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