in collaboration with SOA Helps Cadbury Schweppes Reduce Risk and Increase Flexibility Capgemini helped Cadbury Schweppes set up a global IT architecture function and establish the foundations for a Service-Oriented IT Architecture The Situation synonymous with SOA. Solutions can be Cadbury Schweppes, based in the UK, is designed and developed as components or the world’s largest confectionery company services. New systems can be deployed in and has a strong regional presence in a much more gradual way than they were beverages in North America and Australia. before. Cadbury Schweppes is committed By the late-1990s, Cadbury Schweppes to maximizing its use of packaged was maintaining 25 different SAP systems. application solutions from vendors like Maintenance was expensive and SAP and Oracle/Siebel deployed as integration was difficult. Around 2000, the components. This new approach to company established a program to move solution delivery was adopted by Cadbury to three regional SAP systems worldwide Schweppes through its own architecture and standardize processes around those office, which was set up with the help of systems. However, the rollout of this Capgemini. solution proved to be difficult and risky. By the summer of 2004, the company The Result needed an alternative that would be more By taking an SOA approach, Cadbury flexible and involve less risk. Schweppes reduced the degree of risk generally associated with large rollouts and The Solution established greater flexibility and the Cadbury Schweppes selected Capgemini ability to adapt more easily and quickly to to help it deploy an approach based on change. The system also makes it the latter’s Integrated Architecture possible for Cadbury Schweppes to Framework (IAF) and Service-Oriented track the number of services Architecture (SOA). As part of the developed and the program, the company defined and reusability of created its own Component Based Architecture (CBA), which it considers to be Cadbury Schweppes needs “a modern, standards-based IT architecture to enable agile, heterogeneous technology solutions that the business requires, on-time and at the right price.” Robert Peterson, Senior VP - Global IT Solutions, Cadbury Schweppes plc Manufacturing, Retail & Distribution the way we do it the services. In addition, the establishment Architecture (CBA), considered to be Australia, for example, Capgemini is of the architecture office enables the synonymous with SOA. helping with the delivery of one of these company to develop its own SOA programs. In general, the programs are capabilities as an ongoing process rather With this approach Cadbury Schweppes run by Cadbury Schweppes, using the than as a one-time project. can view the business in terms of a competencies and capabilities that collection of interrelated process steps or Capgemini helped them to develop How Cadbury Schweppes and “services,” such as check customer credit through the architecture office. In this Capgemini Worked Together or authenticate user. An SOA/CBA way, the company has adopted an SOA With origins stretching back over 200 approach will enable the company to approach within its IT department as part years, Cadbury Schweppes’ products— arrange and rearrange these discrete of its corporate culture and way of including brands such as 7Up, Cadbury, services to fulfill business requirements working, rather than as a one-time project. Schweppes, Halls, Trident, Dr Pepper, and respond to changing conditions. Snapple, Trebor, Dentyne, Bubblicious and Cadbury Schweppes knows that SOA/CBA After the architecture design phase, Bassett—are enjoyed in almost every will change the way the company looks at Capgemini worked with Cadbury country around the world. The Group the business and will transform the way Schweppes to deploy several business-led employs over 55,000 people. that IT is delivered inside the company. pilot projects to demonstrate the feasibility The approach will make it possible for the The IT department at Cadbury Schweppes of this approach. The aim of these pilots company to move from its large, tightly comprised about 1,400 people, who had was to show how the functionality could integrated, end-to-end processes to a previously been responsible for be developed and deployed using world in which they have business process maintaining the company’s 25 different SOA/CBA principles. Each pilot was divorced from the underlying data and SAP systems. When maintenance of those developed in a rapid fashion and was built applications as far as possible. SOA will systems became too expensive the out of a number of services. The company enable Cadbury Schweppes to break company opted instead for a wide-scale is currently tracking how many of the projects into smaller, more manageable program consisting of three regional SAP services are reusable. steps, which can be delivered systems worldwide. All processes would incrementally. This will, in turn, reduce The learnings from the pilots are being be standardized around these systems. business risk and allow IT to respond to used to develop further deployment business-led change in a more flexible and However, management of this large programs in the different regions. In timely way. deployment proved to be difficult and risky. For example, the first regional deployment had a major impact on top- About Capgemini and the line revenues in the first year of operation. Collaborative Business Experience The second and third deployments were less dramatic, but the company decided Capgemini, one of world-leading technology partners and that the approach was unacceptable. the world’s foremost collaboration-focused methods and tools. According to the CIO, Christine Connelly, providers of Consulting, Technology Through commitment to mutual success “The time had come for the IT function to and Outsourcing services, has a unique and the achievement of tangible value, stop playing an extreme sport at the way of working with its clients, called we help businesses implement growth expense of the business.” So although the the Collaborative Business Experience. strategies, leverage technology, and thrive company had 8,000 people already on the Backed by over three decades of industry through the power of collaboration. new platform, a decision was made to find and service experience, the Collaborative Capgemini employs approximately 61,000 a more manageable approach to future Business Experience is designed to people worldwide and reported 2005 systems deployment. help our clients achieve better, faster, global revenues of 6,954 million euros. more sustainable results through More information is available at Cadbury Schweppes needed more seamless access to our network of www.capgemini.com responsive, flexible and innovative IT solutions that could be deployed at greater pace with more control to support the Capgemini UK In collaboration with rapid growth and constant change Consulting & Technology Services demanded by the business. The company Manufacturing, Retail & Distribution also wanted to get better reuse from Service-Oriented Architecture existing technology investments. Integrated Architecture Framework Approved by: Cadbury Schweppes engaged Capgemini Robert Peterson, Senior VP - Global IT to help it develop a Service-Oriented Solutions, Cadbury Schweppes plc Architecture (SOA) approach using Capgemini’s Integrated Architecture Jonathan Ebsworth, VP, Capgemini Framework (IAF) as the base. As part of Austin Wildmore, Capgemini the program, the company defined and created its own Component Based Copyright ©2006 Capgemini. No part of this document may be modified, deleted or expanded by any process or means without prior written permission from Capgemini. MRD 2006/08/30 381.