Mackenzie Health Stroke Community Resources 1 DRAFT COMMUNITY RESOURCE GUIDE

Table of Contents

DISTRICT STROKE CENTRE ...... 3 STROKE PREVENTION CLINIC ...... 3 CARDIOVASCULAR REHABILITATION CENTRES ...... 5 GENERAL RESOURCES ...... 7 STROKE SURVIVOR GROUPS ...... 9 CENTRAL COMMUNITY CARE ACCESS CENTRE (CCAC) ...... 11 APHASIA (SPEECH AND LANGUAGE) RESOURCES ...... 13 MENTAL HEALTH SERVICES ...... 13 PATIENT SELF MANAGEMENT PROGRAMS ...... 15 IN-HOME NURSING CARE AND SUPPORT SERVICES ...... 16 HOMEMAKING SERVICES ...... 17 EQUIPMENT SALES AND RENTAL ...... 17 RESPITE CARE SERVICES/FRIENDLY VISITING PROGRAMS ...... 19 TRANSPORTATION ...... 19 VEHICLE MODIFICATION ...... 20 FINANCIAL ASSISTANCE FOR VEHICLE MODIFICATIONS ...... 21 FOOD SOURCES SERVICES ...... 21 EMPLOYMENT RESOURCES ...... 21 GOVERNMENT OF RESOURCES ...... 22 CONDITIONS ASSOCIATED WITH STROKE ...... 23 DIABETES ...... 23 HYPERTENSION ...... 25 SMOKING CESSATION ...... 26 HEART AND STROKE FOUNDATION ...... 27 APPENDIX A ...... 29

There may be fees associated with the services listed in this guide. Please contact the individual service providers for more information

Mackenzie Health Stroke Community Resources 2 DRAFT STROKE SERVICES

DISTRICT STROKE STROKE CENTRE PREVENTION CLINIC

The Stroke Prevention Clinic is an Mackenzie Health, formerly York outpatient clinic for people who have Central Hospital received designation experienced signs and symptoms of a as a District Stroke Centre in 2005. We recent stroke or transient ischemic attack participate in ongoing education and (TIA). The goals of the clinic are: training in stroke care, providing coordinated stroke services for York  To provide early assessments and Region. We work with providers across appropriate interventions the health care continuum. We receive leadership, support, and education from  To provide rapid access to our Regional Stroke Centre, Royal diagnostic tests Victoria Hospital in Barrie.  To provide education to patients For more information, please contact and family members about risk Judy Murray, District Stroke factor management and stroke Coordinator: prevention Telephone: (905) 883-1212 ext. 3882 Open to all patients in Richmond Hill 10 Trench St. Richmond Hill, ON Telephone: (905) 883-1212 ext. 7721 Fax: (905) 883-2065 Note: A referral from a Physician is required.

Mackenzie Health Stroke Community Resources 3 DRAFT STROKE SERVICES (cont.)

Cardiovascular Rehabilitation Heart and Stroke Foundation of Services– Mackenzie Health Ontario The Cardiovascular Rehabilitation Contact either office to request a brief Services promotes overall cardiovascular health presentation or to get a copy of wellness. An exercise program will be heart disease and stroke brochures and tailored for each individual. Individual support literature. For more information and group counseling sessions are also and e-tools to support personal risk available to provide nutrition and prevention and healthy lifestyle changes, medication counseling. Those interested please visit www.heartandstroke.ca must be referred by a family physician, cardiologist, internist, or neurologist. York South Office: Supporting Markham Richmond Upper Thornhill Centre Hill, Thornhill, Vaughan 955 Major Mackenzie Drive 9251 Yonge Street, Suite 204 Vaughan, ON, L6A 4P9 Richmond Hill, ON, L4C 9T3 Telephone: (905) 832-8070 ext. 2232 Telephone: (905) 709-4899 Fax: (905) 709-0883 Carefirst Community Cardiovascular Prevention and Office: Supporting Aurora, Newmarket, Rehabilitation Program King, Whitchurh-Stouffville, East Carefirst offers a six (6) month program Gwillimbury, Georgina, and to inspire, educate, monitor, and support Bradford the client to do appropriate endurance, 17665 Leslie Street, Unit 29 strength, and flexibility exercises. This Newmarket, ON, L3Y 3E3 will help clients meet the Canadian Telephone: (905) 853-6355 Guidelines for Healthy Eating by Fax: (905) 853-7961 undertaking behavioral modification and help establish a regular healthy Stroke Recovery Canada - behavioral habit. Classes are conducted in English and March of Dimes Chinese. 10 Overlea Boulevard , ON, M4H 1A4 Bayview Hill Community Centre Toll Free: 1-800-263-3463 114 Spadina Road Fax: (416) 425-1920 Richmond Hill, ON Email: [email protected] Telephone: (416) 502-2323 ext. 6308 www.strokerecoverycanada.com Warmline: 1-888-540-6666 (Confidential support line)

Mackenzie Health Stroke Community Resources 4 DRAFT STROKE SERVICES (cont.)

CARDIOVASCULAR REHABILITATION CENTRES

Cardiovascular Rehabilitation Community Cardiovascular and Chronic Disease Rehabilitation Program Management Toronto Track & Field Centre: York Mackenzie Health University Upper Thornhill Centre 4700 Keele St. 955 Major Mackenzie Dr. 231 Ian MacDonald Blvd. Thornhill, ON, L6A 4P9 Toronto, ON, M3J 1P3 Telephone: (905) 832-8070 ext. 2232 Telephone: (416) 597-3422 x5200 Fax (905) 832-0720 Fax: (416) 425-0131

Cardiovascular Chronic Disease Community Cardiovascular Prevention and Management Prevention and Rehabilitation Program Program Southlake Regional Health Centre Carefirst The Tannery Mall Bayview Hills Community Centre 465 Davis Dr. Suite 404 114 Spadina Rd. Newmarket, ON, L3R 2P1 Richmond Hill, L4B 2Y9 Telephone: (905) 895-4521 x2806 Telephone: (905) 695-1135 Fax: (905) 830-5980 Fax: (905) 695-0826

TIA- Specific Class Lifestyle, Education and MAGNA Centre Exercise Program (LEEP) 800 Mulock Dr. Markham Stouffville Hospital Newmarket, ON L3Y 9C1 381 Church Street Markham, ON, L3R 7P3 Cardiovascular Wellness and Telephone: (905) 472-7379 Prevention Program Fax: (905) 472-7135 Stevenson Memorial Hospital 200 Fletcher Crescent Rehabilitation Alliston, ON North York General – Branson Site Telephone: (705) 434-5117 555 Finch Avenue West Fax: (705) 434-5118 Toronto, ON, M2R 1N5 Telephone: (416) 756-6307 Fax: (416)756-6385

Mackenzie Health Stroke Community Resources 5 DRAFT STROKE SERVICES (cont.)

Cardiac Rehabilitation Cardiac Rehabilitation Program Headwaters Health Care Centre and Secondary Prevention 100 Rolling Hills Dr. Program Orangeville, L9W 4X9 Toronto Rehab Institute Telephone: (519) 941-2702 x2220 347 Rumsey Rd. Toronto, ON, M4G 1R7 Cardiac Prevention and Telephone: (416) 597-3422 x5200 Rehabilitation Services Fax: (416) 425-0130 Rouge Valley Health System 2867 Ellesmere Rd. Cardiac Wellness and Scarborough, ON Rehabilitation Centre Telephone: (416) 281-7400 x4 Trillium Health Centre – Fax: (416) 281-7280 Site 150 Sherway Dr. Cardiac Rehabilitation Toronto, ON, M9C 1A5 William Osler Health Centre – Telephone: (416) 259-7580 x5998 Civic Hospital Fax: (416) 521-4073 2100 Bovaird Dr. East Brampton, ON, L6R 3J7 Telephone: (905) 494-6479 Fax: (905) 494-6473

Mackenzie Health Stroke Community Resources 6 DRAFT STROKE SERVICES (cont.)

GENERAL RESOURCES Heart and Stroke Foundation 211Ontario Let’s Talk About Stroke This is a province-wide directory and http://www.heartandstroke.com/atf/cf/% referral service for community and 7B99452d8b-e7f1-4bd6-a57d- social services for community and social b136ce6c95bf%7D/LETSTALKABOUT services in Ontario. Their phone service STROKE_LR.PDF is open 24 hours a day, every day of the year, and is available in more than 150 Tips and Tools for Everyday languages. They can be reached by Living: telephone – just dial 2-1-1 A Guide for Stroke Caregivers is a www.211ontario.ca resource published by the Heart and Stroke Foundation that provides Central East Stroke Network practical knowledge and skills for family caregivers and health care providers. The Central East Stroke Network is one http://www.heartandstroke.on.ca/site/c.p (1) of the eleven (11) regional stroke vI3IeNWJwE/b.6194819/k.FEB1/Tips_a systems in Ontario. It is divided into nd_Tools__2010.htm five (5) Districts: Muskoka, Simcoe, York, Durham, Haliburton, Kawartha, and Pine Ridge. Mackenzie Health is Stroke Best Practices the District Stroke Centre for York Getting on With the Rest of Your Region. The website provides Life after Stroke information for professionals and links This booklet from the Canadian Stroke to useful information for people with Strategy contains activities to assist you stroke and their caregivers. in exploring the positive effects of www.cesnstroke.ca physical activity, leisure, and social interaction. Evidence Based Review of A Patient’s Guide to the Canadian Stroke Rehabilitation Best Practice Recommendations for www.ebrsr.com Stroke Care This website provides an up – to – date, These resources are available for readily accessible evidence-based review download or a copy can be requested. of the stroke rehabilitation literature; as http://www.strokebestpractices.ca/index. well as evaluates the effectiveness of php/resources/ stroke rehabilitation interventions. StrokeEngine This website provides information on stroke-related topics from quality articles, websites, and more. http://strokengine.ca/

Mackenzie Health Stroke Community Resources 7 DRAFT

STROKE SERVICES (cont.)

Ontario Stroke Network The Ontario Stroke Network (OSN) was created in 2008 – funded by the Ministry of Health and Long-Term Care – to provide provincial leadership and planning for the continuum of stroke care in Ontario. Its key function is to enable the advancement of the Ontario Stroke System – consisting of all Ontario Stroke Centres and Stroke Prevention Clinics – primarily through leading provincial initiatives, credible advisor, evaluating and driving system performance, as well as coordinate research and knowledge management programs. www.ontariostrokenetwork.ca

Mackenzie Health Stroke Community Resources 8 DRAFT STROKE SUPPORT GROUPS

STROKE SURVIVOR GROUPS Meetings are for stroke survivors and their caregivers. The groups generally meet once a month and often have guest speakers. All meetings are wheelchair accessible, and all programs are free to attend. For more information on Stroke Support Groups in your area, please visit the websites below. http://www.heartandstroke.on.ca/site/c.pvI3IeNWJwE/b.7936265/k.94AE/Living_with_S troke__Ontario_Locations.htm http://cesnstroke.ca/local-stroke-programs/stroke-support-group/

Carefirst Seniors & Community Services Association

Stroke Survivor and Caregiver Support Group The group meetings are provided in a linguistically and cultural manner for Chinese speaking stroke survivors and their caregivers. The group meets once (1) a month with health care professionals, such as dieticians, nurses, social workers, and exercise therapists.

3601 Victoria Park Ave., Suite 501 Toronto, ON M1W 3Y3 Telephone: (416) 502/2323 Fax: (416) 502-2382 Email: [email protected] http://carefirstseniors.com/

Newmarket Efforts are underway to establish a group in Newmarket Please contact Sarah Balsas for more information. Telephone: 1-800-263-3463 Email: [email protected]

Richmond Hill Please contact Albert Ganesh for more information. Email: [email protected]

Mackenzie Health Stroke Community Resources 9 DRAFT STROKE SUPPORT GROUPS (cont.)

Living with Stroke Program This program is offered the Vaughan Community Health Centre in partnership with March of Dimes and Mackenzie Health. For more information, please contact Marlene Lauer Telephone: (905) 303-8490 ext. 152

Vaughan Community Health Centre The Vaughan Community Health Centre currently offers a Stroke Survivor Support Group on the fourth (4th) Monday of each month in the morning. This is in collaboration with the March of Dimes.

For more information please contact Sarah. Telephone: (905) 303-8490

Warmline – Stroke Recovery Canada Phone support and information for stroke survivors and their family and caregivers Telephone: 1-888-540-6666 www.marchofdimes.ca/src

Mackenzie Health Stroke Community Resources 10 DRAFT Community Care Access Centre

CENTRAL COMMUNITY CARE ACCESS CENTRE (CCAC)

The Central Community Care Access Centre (CCAC) is part of a province-wide community care network that connects people of all ages to the care they need at home and in the community.

Central CCAC staffs are nurses, occupational therapists, social workers and other regulated health professionals with specialized clinical expertise, who are trained to assess people’s health and care needs, and connect them to a wide range of CCAC services and other community resources.

Services provided by CCAC include nursing, personal support and therapy services, as well as specialized services such as rapid response nursing, palliative care and child and family services. Central CCAC also helps many people explore other care options such as adult day programs, retirement homes, short and long-term care and supportive housing.

Through personal health assessments, in-home visits and regular check-ins, Central CCAC manages the care and community supports people need to return home from hospital faster, to heal at home, and to live at home longer, independently and with dignity.

How can the Central CCAC help me?

The Central CCAC can provide:  Support and information to help people make informed choices about their care needs

 Personalized assessment and care planning

 Easy access to a range of in-home health and community support services

Go online to find out more

Central CCAC’s website at www.central.ccac-ont.ca offers more information and resources to help people access care and services at home and in the community, including online tours of long-term care homes in the area.

Mackenzie Health Stroke Community Resources 11 DRAFT Community Care Access Centre (cont.)

Contact the Central CCAC

Central CCAC is open from 8:30 a.m. to 8:30 p.m., every day of the year. A physician’s referral is not required; you may call on behalf of a family member, friend or client. If you are in the hospital, ask to speak to the CCAC Care Coordinator.

Telephone: (905) 895-1240 Telephone: (416) 222-2241 Toll free: 1-888-470-2222 TTY: (416) 222-0876 www.central.ccac-ont.ca Email: [email protected] (Note: Please do not use this unsecured email to share personal health information.)

Central CCAC Branch Offices

Newmarket 1100 Gorham Street, Unit 1 Newmarket, Ontario L3Y 8Y8

Richmond Hill 9050 Yonge Street, Suite 400 Richmond Hill, Ontario L4C 9S6

Sheppard 45 Sheppard Avenue East, Suite 700 North York, Ontario M2N 5W9

The Central CCAC is funded by the Ministry of Health and Long-Term Care through the Central Local Health Integration Network (LHIN). Central CCAC is fully accredited by Accreditation Canada, and serves residents of York Region, South Simcoe and parts of the Toronto communities of and York.

Mackenzie Health Stroke Community Resources 12 DRAFT COMMUNITY SERVICE PROVIDERS

APHASIA (SPEECH AND LANGUAGE) RESOURCES

The Aphasia Institute The Aphasia Institute is a community-based centre of excellence, pioneering programs, and practices that help the 100,000 Canadians with aphasia learn how to communicate in new ways. Consequently, the clients can then re-join life’s conversations through direct service, research, and education and training. http://www.aphasia.ca/

York Durham Aphasia Centre The York-Durham Aphasia Centre offers services and programs for people affected by aphasia, apraxia, dysarthria, and other social communication disabilities due to stroke, traumatic brain injury, or neurological diseases. http://www.marchofdimes.ca/EN/programs/ydac/Pages/York- DurhamAphasiaCentre.aspx

MENTAL HEALTH SERVICES

Mackenzie Health – Richmond Hill Hospital Mental Health Programs

Aftercare Clinic Offers long term care to adults living with a chronic and persistent mental illness. Components of the clinic include: medication management, administration of depot neuroleptics, and monitoring compliance for Clozaril by a Nurse and Psychiatrist. A Social Worker and Occupational Therapist offer a weekly group program intended to promote community living skills.

Crisis Intervention Services Crisis Intervention Services provides assessments to the Emergency Department and consultations to the medical floors for individuals experiencing a mental health crisis. We no longer provide out-patient assessments or follow-up care (these services are provided through the Urgent Clinic and/or The Shaw Clinic). The focus is to resolve the immediate crisis to assist the individual to return to a pre-crisis level of functioning. Page (416)790-4300 Monday-Friday 0800-2300 hours Saturday, Sunday and Statutory Holidays 09:00-20:00 hours

Mackenzie Health Stroke Community Resources 13 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

Day Program Provides daily, short term, group treatment designed to stabilize mood and improve day- to-day functioning. Appropriate for clients requiring intensive treatment and for those safe to return home each day.

Outpatient Adult Services Adult Services provides treatment to adults 18 years and older who are experiencing acute or significant difficulties related to their emotional and psychological health. The Adult Outpatient Services has a broad range of assessment and treatment options for reducing symptom distress and dysfunction in most areas of mental health including depression, anxiety and relationship difficulties. Psychiatric consultation is available in conjunction with ongoing therapy as appropriate. Referrals can be made by calling

Psychogeriatric Clinic The Psychogeriatric Assessment and Outreach Service is comprehensive assessment and consultation service to physicians in York Region for those 65 years and older experiencing mental health difficulties and who are not requiring crisis or urgent intervention.

Urgent Clinic  Psychiatric assessment and /or brief treatment of adults, ages 19 and above whom require urgent psychiatric intervention in an outpatient setting. Patients under age 19 may be referred from the Emergency room only.  Urgent Clinic is located at Mackenzie Health on 3West, Room 3931. Operational hours are Monday to Friday from 0900-1700 hours.  Referrals are accepted for clients who: a) reside in the catchment area (north to Bloomington Sideroad, south to Steeles Ave. east to Hwy 404 and west to Hwy 400) b) Whose physicians’ practice is within Mackenzie Health catchment area.

c) have a physician who is affiliated with York Central Hospital  Appointments are booked on a priority basis.  The nurse consults with the psychiatrist when required.  Clients are seen within a 24-72 hour period.  Length of service is typically 1-6 sessions.  Phone number is (905)883-2136. Fax referrals to the URGENT CLINIC, (905)883-2109.

Mackenzie Health Stroke Community Resources 14 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

Bereaved Families of Ontario Telephone: (905) 898-6265

Catholic Children Services York Region Richmond Hill Thornhill Telephone: (905) 770-7040 Telephone: (905) 709-8181

Family Services of York Region Telephone: 1-888-223-3999

Jewish Family & Child Services Telephone: (905) 882-2331

PATIENT SELF MANAGEMENT PROGRAMS

Carefirst Seniors & Community Services Association Chronic Disease Self-Management Program 3601 Victoria Park Ave., Suite 501 Toronto, ON M1W 3Y3 Telephone: (416) 502/2323 Fax: (416) 502-2382 Email: [email protected] http://carefirstseniors.com/

Central LHIN

Central Self-Management Program Living a Healthy Life with Chronic Conditions The “Living a Healthy Life” workshop is a free 6-week workshop. The workshop helps people with chronic health conditions and their caregivers to better cope with symptoms and activities of daily life. All participants will receive the “Living a Healthy Life with Chronic Conditions” companion book. Contact below to find workshop running in your area. Toll Free: 1-866-971-5545 Email: [email protected] www.healthylifeworkshop.ca/

Mackenzie Health Stroke Community Resources 15 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

Living with Stroke The Heart& Stroke Living with Stroke™ Program is a community-based support and educational program designed for stroke survivors and their caregivers to gain confidence in managing the challenges of living with stroke.

The six (6) week program assists stroke survivors to develop new skills and gain confidence in your ability to control your life. This interactive program supports a self- management philosophy, focusing on building skills, sharing experiences, and support. For up – to – date listing of programs, please visit the website http://www.heartandstroke.on.ca/site/c.pv131enwjwe/b.7936265/k.94ae/living_with_stro ke_ontario_locations.htm

IN-HOME NURSING CARE AND SUPPORT SERVICES

Carefirst Seniors & Community Services Association Personal Support Services Carefirst provides personal care services and have an adequate supply of Chinese- speaking staff who understands the language and cultural needs of our clients.

Nurse Next Door Nurse Next Door provides different types of services – from light housekeeping to daily, live – in care. For more information visit their website. Telephone: (416) 561-9337 or 1-888-988-5880 Email: [email protected] www.nursenextdoor.com

Saint Elizabeth Saint Elizabeth is pleased to share with you the launch of a new website, the Caring for Caregivers Resource Centre, which provides links to people, information and innovations to enhance the important work of supporting caregivers. To access the Caring for Caregiver Resource Centre, please visit saintelizabeth.com/caringforcaregivers

This Resource Centre is designed to give providers of caregiver education and support programs access to evidence-based resources, tools, and knowledge-exchange opportunities to help them meet the needs of family caregivers.

Mackenzie Health Stroke Community Resources 16 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

Visit the Resource Centre to:

· Complete a self-audit tool to see which of the promising practice indicators your program meets

· Learn about caregiver support and education programs from across Canada

· Identify potential opportunities for collaboration

· Discover new ways to improve your program

· Review the reports from an Echo-funded study looking at Promising Practices for Caregiver Education and Support

· Share ideas with other providers of caregiver education and support

HOMEMAKING SERVICES Homemaking Services/Home Help Services Carefirst provides homemaking services, such as meal preparation, bed making, laundry and ironing, house cleaning, and light grocery shopping.

3601 Victoria Park Ave., Suite 501 Toronto, ON M1W 3Y3 Telephone: (416) 502/2323 Fax: (416) 502-2382 Email: [email protected] http://carefirstseniors.com/

EQUIPMENT SALES AND RENTAL

Aurora Aurora Compounding Pharmacy 15017 Yonge St. Telephone: (905) 727-1343

Barrie Motion Specialties 122 Commerce Park Dr. Unit L Telephone: (705) 727-1009 or (800) 216-3632

Brampton Shoppers Home Health Care Telephone: (905) 455-5939

Mackenzie Health Stroke Community Resources 17 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

Markham MED+ 6633 Hwy 7 West, Unit 105 Telephone: (905) 472-0866 Shoppers Home Health Care – Cachet Medichair Centre 5293 HWY East, Unit 5 9255 Woodbine Ave., Unit 5 Telephone: (905) 471-5224 Telephone: (905) 887-9055

Newmarket Home Medical Care Medigas 130 Davis Dr., Unit 20 17705 – B Leslie St. Telephone: (905) 853-2454 Telephone: (905) 853-8744

Medichair Chats Shoppers Home Health Care 1-105 Harry Walker Parkway North 17725 Yonge St., Unit 5 Telephone: (905) 715-7853 Telephone: (905) 953-9907

Richmond Hill MED+ Total Health Home Health Care 563 Edward Ave., Unit 16 250 Harding Blvd. West Telephone: (905) 770-3556 Telephone: (905) 737-8602

Medichair Chats Red Cross – Region of York Branch 10132 Yonge St. 13311 Yonge St., Unit 204 Telephone: (905) 508-0699 Telephone: (905) 830-9565 or (800) 361-9448 Scarborough Shoppers Home Health Care 685 McCowan Rd. Telephone: (416) 431-4621

Thornhill Active Lite Mobility Systems Inc. North – Med Pharmacy 2300 John St., Unit 3 7131 Bathurst St. Telephone: (905) 764-0706 Telephone: (905) 886-000

Baygreen Home Healthcare Shoppers Home Health Care 8 Green Lane 8000 Bathurst St. Telephone: (905) 771-0010 Telephone: (905) 763-9525

Mackenzie Health Stroke Community Resources 18 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

Toronto Agta Home Health Care 860 Wilson Ave. (Near Dufferin) Telephone: (416) 633-9333 Telephone: (416) 630-0737 Motion Specialties 82 Carnforth Rd. Home Medical Equipment (HME) Telephone: (416) 751-0400 or (800) 124 St. Regis Cres. South 267-2920

ReliAble Independent Living Services Shoppers Home Health Care ( – Services Richmond 104 Barley Dr. Hill, Thornhill, and Woodbridge) Telephone: (416) 752-8885 8 Lowbank Court Telephone: (800) 690-7145 or (647) 528 Lawrence Ave. West 206-6409 Telephone: (416) 789-3368

RESPITE CARE SERVICES/FRIENDLY VISITING PROGRAMS

Carefirst Seniors & Community Services Association

Friendly Visiting/Hospice Visiting Carefirst provides volunteer friendly visiting/Hospice visiting services with the support of the agency case workers.

3601 Victoria Park Ave., Suite 501 Toronto, ON M1W 3Y3 Telephone: (416) 502/2323 Fax: (416) 502-2382 Email: [email protected] http://carefirstseniors.com/

TRANSPORTATION

Ministry of Transportation

Accessible Parking Permits http://www.ontario.ca/en/services_for_residents/ONT05_039815.html

Mackenzie Health Stroke Community Resources 19 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

Driver Improvement Office - Medical Review Section Visit this website for information on the process to reinstate your license and for MTO approved driver assessment centers for driving evaluations. http://www.mto.gov.on.ca/english/dandv/driver/medical-review/eval- centres.shtml#medical

Carefirst Seniors & Community Services Association

Community Transportation Services Carefirst has access to 7 and 14 – passenger vans with wheelchair accessibility. This service is available for clients that reside in Scarborough, North York, Markham, and Richmond Hill areas.

3601 Victoria Park Ave., Suite 501 Toronto, ON M1W 3Y3 Telephone: (416) 502/2323 Fax: (416) 502-2382 Email: [email protected] http://carefirstseniors.com/

VEHICLE MODIFICATION

General Motors of Canada – Mobility Program Can adapt certain GM vehicles for easier access. http://www.gm.ca/gm/english/corporate/mobility/home Telephone: 1-800-GM-DRIVE

Savaria Vehicle Group A wheelchair van conversion company Telephone: 1-866-661-5112 http://www.savaria.com/products/vehicles-main/index.php

Shoppers Home Health Care- Automotive Division A dealer for wheelchair accessible vans http://www.sparrowhawk.ca/

Universal Motion Installs wheelchair lifts and van conversions www.universalmotion.com Telephone: 1-877-899-0699 Mackenzie Health Stroke Community Resources 20 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

FINANCIAL ASSISTANCE FOR VEHICLE MODIFICATIONS

Ontario March of Dimes

Home and Vehicle Modification Program The program may provide limited funding for vehicle modifications. http://www.marchofdimes.ca/EN/programs/hvmp/Pages/HomeandVehicle.aspx Toll-Free: 1-877-369-4867

FOOD SOURCES SERVICES

Carefirst Seniors & Community Services Association Meals – on – Wheels Nutritious hot/frozen Chinese meals are delivered to frail/homebound individuals residing in Scarborough, Markham, and Richmond Hill areas. Special menus, such as diabetic, salt – free, congee, etc. are also available upon request.

3601 Victoria Park Ave., Suite 501 Toronto, ON M1W 3Y3 Telephone: (416) 502/2323 Fax: (416) 502-2382 Email: [email protected] http://carefirstseniors.com/

EMPLOYMENT RESOURCES

Return to Work

Return to Work Toolkit This informative website, developed by the Southwest Ontario Stroke Network, will provide stroke survivors, family members and healthcare providers with the following:  Assistance to navigate the process of returning to work

 Local and provincial resources that provide guidance, support, and assistance

 An online self-assessment guide to focus individual recovery efforts and provide information about ability or readiness to return to work http://swostrok.ca/rtw-introduction/

Mackenzie Health Stroke Community Resources 21 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

Local vocational rehabilitation services

Search terms: vocational rehabilitation or occupational therapy using search engines such as the following: www.211.ca www.310ccac.ca

GOVERNMENT OF ONTARIO RESOURCES

Canadian Pension Plan (CPP)

Old Age Security (OAS) and Guaranteed Income Supplement This is available to those that are 65 years or older. There may also be an allowance available for your spouse. For more information, visit http://www.servicecanada.gc.ca/eng/isp/oas/oastoc.shtml Telephone: 1-800-277-9914

Retirement Pension and Disability Benefits These benefits may be available to you if you contribute to CPP while you were working. There may also be benefits available for your children. For more information, visit http://www.servicecanada.gc.ca/eng/isp/cpp/cpptoc.shtml Telephone: 1-800-277-9914

Vocational Rehabilitation This is a voluntary program designed to help people receiving CPP disability benefits return to work. http://www.servicecanada.gc.ca/eng/isp/pub/factsheets/vocrehab.shtml Telephone: 1-800-461-3422

Canadian Council on Rehabilitation and Work Promotes and supports meaningful and equitable employment of people with disabilities. www.ccrw.org Telephone: 1-800-664-0925

Employment Insurance – Sickness Benefits If you have had to stop work because of an illness/injury you may qualify for this benefit. You can visit your local Service Canada Office or apply online at: http://www.servicecanada.gc.ca/eng/sc/ei/benefits/sickness.shtml Telephone: 1-800-206-7218

Mackenzie Health Stroke Community Resources 22 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

March of Dimes Employment Services Provides job training and helps people with disabilities to find employment. http://www.marchofdimes.ca/EN/programs/employment/Pages/default.aspx Telephone: 1-800-263-3463

Ontario Disability Support Program (ODSP) ODSP provides long-term financial assistance to people who cannot work for medical reasons or because of disability. Check out their website for the office near you. www.ontario.ca/socialassistance

Ontario Works (OW) Provides temporary financial assistance to help cover the costs of your basic needs and employment assistance to help you prepare and find a job. Check on the website to find an office near you. www.ontario.ca/socialassistance

CONDITIONS ASSOCIATED WITH STROKE

DIABETES

Canadian Diabetes Association Our mission is to lead the fight against diabetes by helping people with diabetes live healthy lives while we work to find a cure. We deliver our mission by:

. providing people with diabetes and healthcare professionals with education and services . advocating on behalf of people with diabetes . supporting research . translating research into practical applications http://www.diabetes.ca/about-us/

Central Diabetes Regional Coordination Centre The Central Diabetes Regional Coordination Centre (Central DRCC) is one of 14 Regional Coordination Centres across Ontario. Our mission is to improve health outcomes and access to health services for individuals with pre-diabetes and diabetes, using preventative strategies, self-management education, and the promotion of best practice.

Mackenzie Health Stroke Community Resources 23 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

In alignment with the Ontario Diabetes Strategy, the Central DRCC works to support local resources and use existing expertise to ensure the coordination and improvement of diabetes services along the continuum of care.

The Central DRCC is committed to providing quality diabetes resources to individuals and their families and health care providers. Our focus is to support and empower individuals living with pre-diabetes and diabetes in maintaining a healthy lifestyle through education and self-management. http://centraldrcc.ca/CentralDRCC/welcome.html

Eat Right Ontario EatRight Ontario wants to help you improve your health and quality of life through healthy eating. This service provides easy-to-use nutrition information to help you make healthier food choices.

Registered Dietitians provide EatRight Ontario visitors with feature articles on food and nutrition, meal planning advice, healthy eating tips and recipes. We cover a wide range of interesting topics that are updated on a regular basis. Topics include Family Nutrition, Healthy Eating, Healthy Weights, Seniors Nutrition and Disease Prevention.

EatRight Ontario allows you to ask nutrition-related questions and receive feedback by phone or email from a Registered Dietitian. Nutrition tools and links offer many additional resources to support you in developing healthy eating habits for you and your family. http://www.eatrightontario.ca/en/default.aspx

Mackenzie Health – Diabetes Education Centre (DEC) The Diabetes Education Centre is for adults with diabetes or pre-diabetes. We are here to help you make the best decisions for managing your diabetes. Our Nurses and Dietitians are experts in diabetes and provide the following services:  individual assessments  diet education  follow-up appointments  medication adjustment  education and support to help  insulin pump therapy you monitor and manage your  group classes blood sugars

Classes are offered each month on many topics and languages. A six week series, Craving Change, is offered to help you feel more in control of your eating. Foot care is available in the clinic. It is provided by a Registered Nurse who is certified in foot care.

Mackenzie Health Stroke Community Resources 24 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

You can make your own appointment or your doctor can refer you. Telephone: (905)832-8070 ext. 2238 http://mackenziehealth.ca/patient_services_outpatient_page.php?id=430 www.dietitians.ca

Vaughan Community Health Centre The Vaughan Community Health Centre’s (VCHC) Diabetes Program provides free education for adults living with Type 2 Diabetes or pre-diabetes. The VCHC diabetes education program helps you learn how to improve your quality of life by providing practical suggestions to improve the management of your diabetes.

We offer both individual counseling and group sessions with Registered Dietitians, Registered Nurses, Chiropodist (foot care), and a Social Worker. VCHC offers you the opportunity to improve your knowledge and become empowered to self-manage your diabetes and to delay and reduce the risk of complications. http://www.vaughanhealthcarechc.com/diabetes-education/about-us

HYPERTENSION

Hypertension Canada This website provides information on high blood pressure prevention and control. http://www.hypertension.ca/hypertension-home

Mackenzie Health Stroke Community Resources 25 DRAFT COMMUNITY SERVICE PROVIDERS (cont.)

SMOKING CESSATION

Canadian Cancer Society

Canadian Cancer Society provides helpful information for both smokers and non-smokers to aid one quit. Visit the website for more information. http://www.cancer.ca/Ontario/Prevention/Smoking%20and%20tobacco.aspx?sc_lang=en

Smokers’ Helpline

Smokers’ Helpline is a free, confidential service operated by the Canadian Cancer Society. It offers support and information about quitting smoking and tobacco use. It provides telephone, online, as well as text messaging help and support for smokers and non-smokers. Please call or visit the website for more information. www.smokershelpline.ca Telephone: 1-877-513-5333

Quit Smoking Canada

This website provides facts and tips to help smokers quit. Please visit their website for more information. http://quit-smoking-canada.ca/en/help_me_quit_smoking/

Mackenzie Health Stroke Community Resources 26 DRAFT GIVING BACK TO THE COMMUNITY

HEART AND STROKE FOUNDATION

Fundraising Help support continued research and local stroke prevention activities by participating in a local fundraiser or coordinating a fundraising event. For more details about fundraising and donation opportunities, please contact either the York South or York North offices of Heart and Stroke Foundation

York North Office: Supporting Aurora, Newmarket, King, Whitchurh-Stouffville, East Gwillimbury, Georgina, and Bradford 17665 Leslie Street, Unit 29 Newmarket, Ontario L3Y 3E3 Telephone: (905) 853-6355 Fax: (905) 853-7961

York South Office: Supporting Markham Richmond Hill, Thornhill, Vaughan 9251 Yonge Street, Suite 204 Richmond Hill, Ontario L4C 9T3 Telephone: (905) 709-4899 Fax: (905) 709-0883

Volunteering Did you or a loved one survive a stroke? Connect with either the York South or York North office to find out more about how you can become a York Region Health Ambassador and use your story to educate others about the importance of stroke prevention, care, and rehabilitation. There are many ways that the Heart and Stroke Foundation is actively involved in local initiatives to educate communities and shape policies that will help prevent and minimize the devastating impact of heart disease and stroke. To get involved, please visit www.heartandstroke.ca/volunteer or call your local office.

Mackenzie Health Stroke Community Resources 27 DRAFT ACKNOWLEDGEMENT

This resource guide was compiled by Mackenzie Health District Stroke Centre and supported by many community partners with the intention of providing helpful information for stroke survivors, care providers, and their family’s living in the York Region.

Many thanks to our colleagues in HKPR District (Peterborough) whom inspired us with their version of this guide.

Please note that the information contained in this Community Resource Guide has been updated in December 2012, and is subject to change without notice. Furthermore, the sponsors of this resource cannot endorse any or all organizations listed within this guide. This resource list is intended as an overview and is not a complete list of all services in the York Region vicinity. Certain providers, services, programs, and name changes may not be listed. Corrections, additions, and/or deletions can be sent to Mackenzie Health District Stroke Coordinator (please refer to page 3).

There may be fees associated with the services listed in this guide; please contact the individual service providers for more information about the individual programs and program fees.

Mackenzie Health Stroke Community Resources 28 DRAFT APPENDIX

APPENDIX A TIME Offerings in Central LHIN

Mackenzie Health Stroke Community Resources 29 DRAFT