U.S. Bank Pension Plan Summary Plan Description January 2020

Total Page:16

File Type:pdf, Size:1020Kb

U.S. Bank Pension Plan Summary Plan Description January 2020 U.S. Bank Pension Plan Summary Plan Description January 2020 Table of contents About this summary ......................................................................................................................................1 Overview .....................................................................................................................................................2 Benefits at a glance ......................................................................................................................................2 Using U.S. Bank Employee Services or the Your Total Rewards website to access your benefit information................4 Participation and eligibility ..............................................................................................................................5 Vesting........................................................................................................................................................6 Benefit service .............................................................................................................................................7 Calculating your pension benefit .....................................................................................................................7 When your benefits commence ..................................................................................................................... 12 Choosing your payment option ..................................................................................................................... 13 Applying for and receiving your benefit........................................................................................................... 15 Prior plans ................................................................................................................................................. 15 Annuity purchases ...................................................................................................................................... 16 Tax es........................................................................................................................................................ 16 Survivor benefit .......................................................................................................................................... 17 Beneficiary designation................................................................................................................................ 18 Reemployment after retirement ..................................................................................................................... 19 Payment and benefit accrual restrictions based on plan funding......................................................................... 19 Important plan information............................................................................................................................ 19 Attac hment 1 – Special rules for U.S. Bank Cash Balance participants ............................................................... 27 Attac hment 2 – Special rules for Firstar participants ......................................................................................... 31 Attac hment 3 – Special rules for Mercantile participants ................................................................................... 37 About this summary The benefits described in this U.S. Bank Pension Plan Summary Plan Description (“Summary ”) apply to individuals who (i) were hired before July 3, 2008; (ii) did not terminate employment and get rehired after Nov. 15, 2009; and (iii) were employed on and therefore earning a benefit under U.S. Bank Pension Plan (the “Plan”) as of Jan. 1, 2020. If (i) you were hired on or after July 3, 2008, or (ii) you were hired before that date but terminated employment and were rehired on or after Nov. 15, 2009 (regardless of whether your termination occurred before or after Nov. 15, 2009), or (iii) you elected to start earning a benefit under the portion of the Plan known as the U.S. Bank 2010 Cash Balance Plan (the “2010 Cash Balance Portion”) or did not make an election and defaulted into the 2010 Cash Balance Portion of the Plan, then you are a participant in the 2010 Cash Balance Portion of the Plan, and this Summary does not apply to you. Please see the summary that applies to the 2010 Cash Balance Portion of the Plan. In addition, regardless of the portion of the Plan you might have earned a benefit under, if you terminated employment and were not employed as of Jan. 1, 2020, the benefit you previously accrued was transferred to the “U.S. Bank Legacy Pension Plan,” and this Summary does not apply to you. Please see the summary that applies to the U.S. Bank Legacy Pension Plan or the U.S. Bank Legacy 2010 Cash Balance Plan, depending on your particular situation. If you have any questions about which summary applies to you or you would like to request a copy of the summary that applies to you, contact U.S. Bank Employee Services at 800.806.7009 and say “Savings and retirement.” This Summary provides only an overview that is intended to give Plan participants and beneficiaries a general idea of their benefits under the Plan. Substantial limitations or restrictions may apply to the benefits described in this Summary. If questions arise, or if a provision in this Summary is inconsistent with the relevant Plan document, all decisions will be January 2020 based on the relevant Plan document, which will control in all instances. Receipt of this Summary is not an indication that a person is eligible for benefits under the Plan. Only general eligibility rules for the Plan are described in this Summary. Thus, additional limitations and restrictions on eligibility may apply. U.S. Bancorp reserves the right to amend or terminate the Plan at any time. If you have questions about your pension benefits, contact U.S. Bank Employee Services at 800.806.7009 and say “Savings and retirement.” Overview Relationship to prior plans The Plan is the result of the merger of the Firstar Employees’ Pension Plan and the U.S. Bancorp Cash Balance Pension Plan on Jan. 1, 2002. If you earned a benefit under either of those plans, your total retirement benefit will be the sum of your benefit earned prior to Jan. 1, 2002, (sometimes referred to as the “A” portion of your benefit) and your benefit earned after Jan. 1, 2002, (sometimes referred to as the “B” portion of your benefit). If you first began earning pension benefits on or after Jan. 1, 2002, you will only have the “B” benefit. For Mercantile employees, the “B” portion began Jan. 1, 2003. Information about prior plan benefits Special rules that apply to Plan participants who have “A” benefits are summarized in three Attachments at the end of this Summary. If you have an “A” benefit, refer to the Attachment that describes your “A” benefit: If you earned a benefit under this plan: This Summary refers And the summary of your to you as a: “A” benefit can be found in: U.S. Bancorp Cash Balance Pension Plan Cash Balance Participant Attachment 1 (“Cash Balance Plan”) Firstar Employees’ Pension Plan Firstar Participant Attachment 2 (“Firstar Plan”)* Mercantile Bancorporation Inc. Retirement Plan Mercantile Participant Attachment 3 (“Mercantile Plan”)* * Although the Mercantile Plan was part of the Firstar Employees’ Pension Plan prior to 2002, references to the Firstar Plan in this Summary and the Attachments refer only to the non-Mercantile part of that plan. Except for the Attachments, the provisions of this Summary generally apply whether you have an “A+B” benefit or only “B” benefit. Benefits at a glance Participation On July 3, 2008, participation in this Plan was frozen to new hires; after this date, no new participants are entitled to benefits under the Plan. On Nov. 15, 2009, participation in this Plan was frozen to rehires; no rehired participants are entitled to benefits in this Plan after Nov. 15, 2009. Prior to the freeze, U.S. Bank employees automatically became participants in the U.S. Bank Pension Plan (the “Plan”) on the first Jan. 1 or July 1 after reaching age 21 and completing one year of service in which they were credited with at least 1,000 hours of service in an eligible position. If you were a participant in the Firstar Plan, the Cash Balance Plan or the Mercantile Plan on Dec. 31, 2001, you automatically became a Participant in the Plan on Jan. 1, 2002, if you were a U.S. Bank employee. Firstar Participants and Cash Balance Participants began earning benefits under the Plan’s benefit formula on Jan. 1, 2002. Mercantile Participants, however, continued to earn benefits under the Mercantile Plan’s benefit formula through Dec. 31, 2002. Mercantile Participants began earning benefits under the Plan’s benefit formula effective Jan. 1, 2003. January 2020 | 2 If you were a Participant in this Plan before Jan. 1, 2020, but were not a U.S. Bank employee on Jan. 1, 2020, then your accrued benefit was transferred to the U.S. Bank Legacy Pension Plan. For more information, see the “Participation and eligibility” section. Benefits based on pay and service The Plan uses two formulas to calculate your benefit for service after Jan. 1, 2002 (or Jan. 1, 2003 for Mercantile Participants). Both formulas are based on your pay and service, but one uses base pay and the other uses total pay. Your benefit is the larger of the two benefit amounts. If you earned a benefit under the Firstar Plan, the Mercantile Plan or the Cash Balance Plan
Recommended publications
  • (EFT)/Automated Teller Machines (Atms)/Other Electronic Termi
    Page 1 of 1 Effective as of 11/23/18 Information About Your Ulster Savings Bank Money Market Account Balance to Open Your Money Market Account must be opened with a minimum deposit of $2,500.00 Balance to Earn Interest If your daily balance is less than $2,500.00, you will earn the Interest Rate and Annual Percentage Yield in effect, as disclosed to you under separate cover, on the entire balance in your account. If your daily balance is $2,500.00 or more you will earn the higher Interest Rate and Annual Percentage Yield in effect, as disclosed to you under separate cover, on the entire balance in your account. Balance to Avoid Fees Your daily balance for every day of the statement cycle period must be at least $2,500.00 to avoid the imposition of a maintenance fee for that period. Variable Rate Features This is a variable rate account. Your Interest Rate and Annual Percentage Yield may change. The Interest Rate is set based on the Bank's discretion and may change at any time at the Bank's discretion. Interest Computation We use the daily balance method to calculate interest on your account. This method applies a periodic rate to the balance in the account each day. Compounding Period Interest compounds on your account daily, using a 365/360 interest factor. Interest Accrual Interest begins to accrue on the business day you deposit non-cash items, such as checks. Although your account may earn interest each day, you may not withdraw the earnings until the end of the interest crediting period (see Payment of Interest).
    [Show full text]
  • U.S. Bancorp 2009 Annual Report U.S. B Anco Rp 20 09 a Nn Ua L Re
    (1,1) -1- 090314 USB_09AR_cover.indd 2/25/10 3:34:19 PM Quality Strength Leadership U.S. Bancorp U. S. B anco rp 2009 20 09 Annual Report Annual A nn ua l Re po rt 090314 USB_09AR_cover.indd 1 22/25/10/25/10 33:34:18:34:18 PPMM (1,1) -2- 090314 USB_09AR_cover.indd 2/25/10 3:34:47 PM U.S. Bancorp At A Glance Corporate I Ranking U.S. Bank is 5th largest U.S. commercial bank Asset size $281 billion Executive Offi ces U.S. Bancorp Deposits $183 billion 800 Nicollet Mall Loans $195 billion Minneapolis, MN 55 Customers 17.2 million Payment services and merchant processing International Common Stock T and Registrar Wholesale banking and trust services National BNY Mellon Shareow Consumer and business banking our transfer agent a and wealth management Regional paying agent and di Bank branches 3,002 plan administrator, a shareholder records ATMs 5,148 Inquiries related to s NYSE symbol USB stock transfers, cha At year-end December 31, 2009 lost stock certificate and dividend payme to the transfer agent Sustainability Corporate Profi le BNY Mellon Shareow P.O. Box 358015 This annual report was printed at U.S. Bancorp is a diversified financial services Pittsburgh, PA 1525 Hennegan, a company committed Phone: 888-778-13 to sustaining a healthy and safe holding company and the parent company of 201-680-6578 (inter environment by exceeding regulatory Internet: bnymellon. and environmental requirements as U.S. Bank National Association, the fi fth-largest defi ned by local, state and federal commercial bank in the United States.
    [Show full text]
  • World Bank: Roadmap for a Sustainable Financial System
    A UN ENVIRONMENT – WORLD BANK GROUP INITIATIVE Public Disclosure Authorized ROADMAP FOR A SUSTAINABLE FINANCIAL SYSTEM Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized NOVEMBER 2017 UN Environment The United Nations Environment Programme is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. In January 2014, UN Environment launched the Inquiry into the Design of a Sustainable Financial System to advance policy options to deliver a step change in the financial system’s effectiveness in mobilizing capital towards a green and inclusive economy – in other words, sustainable development. This report is the third annual global report by the UN Environment Inquiry. The first two editions of ‘The Financial System We Need’ are available at: www.unep.org/inquiry and www.unepinquiry.org. For more information, please contact Mahenau Agha, Director of Outreach ([email protected]), Nick Robins, Co-director ([email protected]) and Simon Zadek, Co-director ([email protected]). The World Bank Group The World Bank Group is one of the world’s largest sources of funding and knowledge for developing countries. Its five institutions share a commitment to reducing poverty, increasing shared prosperity, and promoting sustainable development. Established in 1944, the World Bank Group is headquartered in Washington, D.C. More information is available from Samuel Munzele Maimbo, Practice Manager, Finance & Markets Global Practice ([email protected]) and Peer Stein, Global Head of Climate Finance, Financial Institutions Group ([email protected]).
    [Show full text]
  • Pension-System Typology
    ISBN 92-64-01871-9 Pensions at a Glance Public Policies across OECD Countries © OECD 2005 PART I Chapter 1 Pension-system Typology PENSIONS AT A GLANCE – ISBN 92-64-01871-9 – © OECD 2005 21 I.1. PENSION-SYSTEM TYPOLOGY There have been numerous typologies of retirement-income systems. The terminology used in these categorisations has become very confusing. Perhaps the most commonly- used typology is the World Bank’s “three-pillar” classification (World Bank, 1994), between “a publicly managed system with mandatory participation and the limited goal of reducing poverty among the old [first pillar]; a privately managed mandatory savings system [second pillar]; and voluntary savings [third pillar]”. But this is a prescriptive rather than a descriptive typology. Subsequent analysts have allocated all public pension programmes to the first pillar. This has included earnings-related public schemes, which certainly do not meet the original definition of the first pillar. The most recent addition is the concept of a “zero pillar”, comprising non-contributory schemes aimed at alleviating poverty among older people. But this is rather closer to the original description of a first pillar. The OECD has developed a taxonomy that avoids the concept of pillars altogether. It aims, instead, for a global classification for pension plans, pension funds and pension entities that is descriptive and consistent over a range of countries with different retirement-income systems (OECD, 2004). The approach adopted here follows this line. It is based on the role and objective of each part of the pension system. The framework has two mandatory tiers: a redistributive part and an insurance part.
    [Show full text]
  • AUTOMATED TELLER MACHINE (Athl) NETWORK EVOLUTION in AMERICAN RETAIL BANKING: WHAT DRIVES IT?
    AUTOMATED TELLER MACHINE (AThl) NETWORK EVOLUTION IN AMERICAN RETAIL BANKING: WHAT DRIVES IT? Robert J. Kauffiiian Leollard N.Stern School of Busivless New 'r'osk Universit,y Re\\. %sk, Net.\' York 10003 Mary Beth Tlieisen J,eorr;~rd n'. Stcr~iSchool of B~~sincss New \'orl; University New York, NY 10006 C'e~~terfor Rcseai.clt 011 Irlfor~i~ntion Systclns lnfoornlation Systen~sI)epar%ment 1,eojrarcl K.Stelm Sclrool of' Busir~ess New York ITuiversity Working Paper Series STERN IS-91-2 Center for Digital Economy Research Stem School of Business Working Paper IS-91-02 Center for Digital Economy Research Stem School of Business IVorking Paper IS-91-02 AUTOMATED TELLER MACHINE (ATM) NETWORK EVOLUTION IN AMERICAN RETAIL BANKING: WHAT DRIVES IT? ABSTRACT The organization of automated teller machine (ATM) and electronic banking services in the United States has undergone significant structural changes in the past two or three years that raise questions about the long term prospects for the retail banking industry, the nature of network competition, ATM service pricing, and what role ATMs will play in the development of an interstate banking system. In this paper we investigate ways that banks use ATM services and membership in ATM networks as strategic marketing tools. We also examine how the changes in the size, number, and ownership of ATM networks (from banks or groups of banks to independent operators) have impacted the structure of ATM deployment in the retail banking industry. Finally, we consider how movement toward market saturation is changing how the public values electronic banking services, and what this means for bankers.
    [Show full text]
  • Federal Register/Vol. 63, No. 164/Tuesday, August 25, 1998/Notices
    Federal Register / Vol. 63, No. 164 / Tuesday, August 25, 1998 / Notices 45247 indicated. The application also will be and thereby engage in making and or the offices of the Board of Governors available for inspection at the offices of servicing loans, pursuant to § not later than September 8, 1998. the Board of Governors. Interested 225.28(b)(1) of Regulation Y; Money A. Federal Reserve Bank of Chicago persons may express their views in Station, Inc., Columbus, Ohio, and (Philip Jackson, Applications Officer) writing on the standards enumerated in thereby engage in data processing, 230 South LaSalle Street, Chicago, the BHC Act (12 U.S.C. 1842(c)). If the pursuant to § 225.28(b)(14)(i) of Illinois 60690-1413: proposal also involves the acquisition of Regulation Y; and DJJ Leasing Limited, a nonbanking company, the review also Cincinnati, Ohio, and thereby engage in 1. Advance Bancorp, Inc., includes whether the acquisition of the leasing personal or real property, Homewood, Illinois to engage de novo nonbanking company complies with the pursuant to § 225.28(b)(4) of Regulation through its subsidiary, Advance standards in section 4 of the BHC Act. Y. Applicant also applied to acquire an Bancorp, Inc., Homewood, Illinois, in Unless otherwise noted, nonbanking option to acquire 19.9 percent of Star extending credit and servicing loans, activities will be conducted throughout Banc Corporation. pursuant to § 225.28(b)(1) of Regulation the United States. Star Banc Corporation, Cincinnati, Y. Unless otherwise noted, comments Ohio, also has applied to acquire 19.9 Board of Governors of the Federal Reserve regarding each of these applications percent of the voting shares of Firstar System, August 19, 1998.
    [Show full text]
  • Cheque Collection Policy
    CHEQUE COLLECTION POLICY 1. Introduction 1.1. Collection of cheques, deposited by its customers, is a basic service undertaken by the banks. While most of the cheques would be drawn on local bank branches, some could also be drawn on non-local bank branches. 1.2. With the objective of achieving efficiencies in collection of proceeds of cheques and providing funds to customers in time and also to disclose to the customers the Bank's obligations and the customers' rights, Reserve Bank of India has advised Banks to formulate a comprehensive and transparent Cheque Collection Policy (CCP) taking into account their technological capabilities, systems and processes adopted for clearing arrangements and other internal arrangements. Banks have been advised to include compensation payable for the delay in the collection of cheques in their Cheque Collection Policy. 1.3. This collection policy of the Bank is a reflection of the Bank’s on-going efforts to provide better service to their customers and set higher standards for performance. The policy is based on principles of transparency and fairness in the treatment of customers. The bank is committed to increased use of technology to provide quick collection services to its customers. 1.4. This policy document covers the following aspects: 1.5. Collection of cheques and other instruments payable locally, at centers within India and abroad. 1.6. Bank’s commitment regarding time norms for collection of instruments. 1.7. Policy on payment of interest in cases where the bank fails to meet time norms for realization of proceeds of instruments. 1.8.
    [Show full text]
  • U.S. Bancorp (USB)
    Strategic Report for U.S. Bancorp Ah Sung Yang Karen Bonner Andrew Dialynas April 14, 2010 US Bancorp Table of Contents Executive Summary ....................................................................................................... 3 Company Overview ........................................................................................................ 5 Company History ................................................................................................... 5 Business Model ..................................................................................................... 8 Competitive analysis .................................................................................................... 10 Industry Overview ................................................................................................ 10 Porter’s Five Forces Analysis .............................................................................. 11 Competitive Rivalry......................................................................................... 11 Entry and Exit ................................................................................................. 12 Supplier Power ............................................................................................... 13 Buyer power ................................................................................................... 14 Substitutes and Complements ........................................................................ 15 Financial Analysis .......................................................................................................
    [Show full text]
  • Impact of Automated Teller Machine on Customer Satisfaction
    Impact Of Automated Teller Machine On Customer Satisfaction Shabbiest Dickey antiquing his garden nickelising yieldingly. Diesel-hydraulic Gustave trokes indigently, he publicizes his Joleen very sensuously. Neglected Ambrose equipoising: he unfeudalized his legionnaire capriciously and justly. For the recent years it is concluded that most customers who requested for a cheque book and most of the time bank managers told them to use the facility of ATM card. However, ATM fees have achievable to discourage utilization of ATMs among customers who identify such fees charged per transaction as widespread over a period of commonplace ATM usage. ATM Services: Dilijones et. All these potential correlation matrix analysis aids in every nigerian banks likewise opened their impacts on information can download to mitigate this problem in. The research study shows the city of customer satisfaction. If meaningful goals, satisfaction impact of on automated customer loyalty redemption, the higher than only? The impact on a positive and customer expectations for further stated that attracted to identify and on impact automated teller machine fell significantly contributes to. ATM service quality that positively and significantly contributes toward customer satisfaction. The form was guided the globe have influences on impact automated customer of satisfaction is under the consumers, dissonance theory explains how can enhance bank account automatically closed. These are cheque drawn by the drawer would not yet presented for radio by the bearer. In other words, ATM cards cannot be used at merchants that time accept credit cards. What surprise the challenges faced in flight use of ATM in Stanbic bank Mbarara branch? Myanmar is largely a cashbased economy.
    [Show full text]
  • Designing a Sustainable Digital Bank Learning from the Digital Pioneers
    IBM Sales and Distribution Banking White Paper Executive Summary Designing a sustainable digital bank Learning from the digital pioneers In an era of unprecedented change, technology offers banking clients greater access to information than ever before. Out of this revolutionary advance, a new class of smarter and more demanding customers has emerged. In tandem, new financial players are moving quickly to offer new compelling digital services. As with every major change triggered by technological advancement, there are clear winners and those who are unable to adapt. Banks that embrace digitization have an opportunity to generate new business value and better engage with their customers. The surge of new entrants riding the digital wave Banking has traditionally been a conservative industry that enjoys rela- tively high barriers to entry due to regulations that restrain access for non-bank competitors. New digital technologies—driven by cloud, mobile, social and analytics—have drastically lower entry barriers. Regulators in many countries have also relaxed regulations to encourage innovations in the banking industry. As a result, many new all-digital financial services firms, unencumbered by older less agile systems are aggressively pursuing customers by addressing their needs in new and dis- tinct ways. For instance, Chinese internet giant Tencent created WeBank hoping to capitalize on its vast user base of microblogging and peer-to- peer chatting services. E-commerce leaders such as Tesco in Europe, Rakuten in Asia-Pacific and Walmart in the US have also entered the IBM Sales and Distribution Banking White Paper Executive Summary banking sector. Globally, entrepreneurs and even traditional ●● Model C, a digital bank subsidiary: Many banking innovators banks are creating digital-only banks or neobanks.
    [Show full text]
  • Corporate Finance and Monetary Policy!
    Corporate Finance and Monetary Policy Guillaume Rocheteau University of California, Irvine Randall Wright University of Wisconsin, Madison; FRB Chicago and FRB Minneapolis Cathy Zhang Purdue University This version: January 2016 Abstract This paper provides a theory of external and internal …nance where entrepreneurs …nance random investment opportunities with …at money, bank liabilities, or trade credit. Loans are distributed in an over-the-counter credit market where the terms of the loan contract, including size, rate, and down payment, are negotiated in a de- centralized fashion subject to pledgeability constraints. The model has implications for the cross-sectional distribution of corporate loan rates and loan sizes, interest rate pass-through, and the transmission of monetary policy (described either as money growth or open market operations) with or without liquidity requirements. JEL Classi…cation Numbers: D83, E32, E51 Keywords: Money, Credit, Interest rates, Corporate Finance, Pledgeability. We thank Sebastien Lotz for his input and comments on a preliminary version of the paper, and many people for input on this and related work. We also thank conference participants at the 2015 WAMS-LAEF Workshop in Sydney for useful feedback and comments. Wright acknowledges support from the Ray Zemon Chair in Liquid Assets at the Wisconsin School of Business. The usual disclaimers apply. 1 Introduction It is commonly thought (and taught) that monetary policy in‡uences the real economy by setting short-term nominal interest rates that a¤ect the real rate at which households and …rms borrow. While perhaps appealing heuristically, it is not easy to model this rigor- ously. One reason is that it arguably requires, among other things, an environment where money, credit, and government bonds coexist.
    [Show full text]
  • Automated Teller Machine Usage and Customers' Satisfactionin Nigeria
    Global Journal of Management and Business Research: C Finance Volume 14 Issue 4 Version 1.0 Year 2014 Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Inc. (USA) Online ISSN: 2249-4588 & Print ISSN: 0975-5853 Automated Teller Machine usage and Customers’ Satisfaction in Nigeria By Odusina, Ayokunle Olumide Abraham Adesanya Polytechnic, Nigeria. Abstract- This paper endeavors to investigate ATM Usage and Customers’ Satisfaction in Nigeria. It was discovered that despite the increasing number of ATM installations in Nigeria. Customers’ needs are not satisfactorily met as customers are always seen on queue in large numbers at various ATM designated centers as well as poor service delivery of some of these machine. The research engages comparative analysis of three banks in Ogun State, Metropolis of Nigeria viz-a- viz First Bank, Guaranty Trust Bank and Skye Bank. However, questionnaires were distributed to the respondents. A total of 200 respondents answered the questionnaire cutting across the three banks, the chi-square statistical tool was used to analyze the data and the results showed a positive and significant relationship between ATM Usage and Customers’ Satisfaction. Keywords: ATM, bank, customers’ satisfaction, nigeria. GJMBR-C Classification : JEL Code: G19 AutomatedTellerMachineusageandCustomersSatisfactioninNigeria Strictly as per the compliance and regulations of: © 2014. Odusina, Ayokunle Olumide. This is a research/review paper, distributed under the terms of the Creative Commons Attribution-Noncommercial 3.0 Unported License http://creativecommons.org/licenses/by-nc/3.0/), permitting all non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited. Automated Teller Machine usage and Customers’ Satisfaction in Nigeria Odusina, Ayokunle Olumide Abstract - This paper endeavors to investigate ATM Usage and the available staff on the other hand.
    [Show full text]