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Tourism Traveland Hospitality Fastest in India Tourism Travel and Hospitality Fastest Growing Segment In India OFFICIAL PUBLICATION OF HOTEL & RESTAURANT ASSOCIATION (WESTERN INDIA) FOR PRIVATE CIRCULATION ONLY SEPTEMBER 2016 2 | HRA | SEPTEMBER, 2016 Complete Hospitality Cloud The Integrated Cloud for Hotels & Casinos Property Management Point of Sale Distribution MICROS + Oracle Complete. Mobile. Secure. oracle.com/hospitality or call +91 120 489 2247 Copyright © 2015, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. VENDOR NOTE: Please use center marks to align page. Resize Job #: 217M_IND00071_CmpltHSP_HtlCas_MTL_20x28.5cm PRODUCTION NOTES RELEASED Ref #: M_316M_IND00203_CmpltHSP_HtlCas_MTL_8x10.5 READER LASER% Headline: Complete Hospitality Cloud Black Keyline 9/05 Live: NA Trim: 20cm x 28.5cm 01 2016 Bleed: NA Prints! 20 x 28.5 cm Please examine these publication materials carefully. Fonts: Univers LT Std. 75 Black, 65 Bold, 55 Roman, 45 Light, Any questions regarding the materials, please 67 Bold Condensed, 57 Condensed contact Darci Terlizzi (650) 506-9775 SEPTEMBER, 2016 | HRA | 3 September 2016 4 PRESIDENT'S NOTE President's Note Dear Members of the HRA (WI): s I pen my thoughts to you, I realise that this The discussion forums will provide an excellent Awill be the last President's Note from me. My opportunity for the participants to engage with key term ends on the 30th of September this year. As I policy makers, business people from allied industries reflect back on the last two years, I realise that for and inspirational entrepreneurs. me it has been a labour of love and commitment We hope all our members have done their bookings that has allowed us to come so far together. I want already. If you have not, please do so now as apart to thank each and every one of you from the bottom from the Business sessions, we have planned some of my heart for making my Term so special. I hope heart warming networking sessions with the best and that I was able to bring the best out of each one of brightest that our industry has to offer. our members and give my best to you; and that our HRA NOW this month has focused on Tourism Association benefitted from my presence. Travel and Hospitality fastest growing segment in FHRAI has announced BRAND INDIA as the India. The industry is flourishing because of both, theme of its 51st Annual Convention in Indore, it cause and consequence of economic development. will showcase one of the biggest ever hospitality It has the potential to stimulate other sectors in the extravaganza. economy owing to cross-synergistic benefits and its Shri Shivraj Singh Chauhan, Chief Minister, backward and forward linkages. It is also one of the Madhya Pradesh; Dr. Mahesh Sharma, Union largest employment generators in the world. Minister of State For Tourism & Culture; Smt. The destination covered in HRA NOW this month is Sumitra Mahajan, Hon’ble Speaker, Lok Sabha; Chhattisgarh an Interesting Blend of Tribal Tourism, Shri Amitabh Kant, Chairman, Niti Ayog; are History Nature and Wildlife. It is a beautiful tourist among others to address the inaugural Session of the destination and has an ample future for tourism in the Convention. coming years. The Convention will encompass several sessions We look forward to your continued support, and panel discussions on subjects ranging from feedback and participation.n Innovative ways of Financing Hotels & Restaurants, Trends in Interior Design, Maximizing Food & With Best Regards, Beverage Revenue using Technology and Deployment Bharat Malkani of Mobile Wallets & Digital Marketing. President HRAWI SEPTEMBER, 2016 | HRA | 5 September 2016 6 CONTENTS PUBLISHER & EDITOR IN CHIEF HRISHIKESH P. PATIL [email protected] [email protected] 9967429418 CONTENT CONTRIBUTOR MARTIN P.N [email protected] Contents PHOTOGRAPHER SANDEEP CHAVAN MARUTI SHINDE ADVERTISEMENTS SAMEER MONTEIRO DIRECTOR MARKETING-SALES [email protected] 9920182428 PRAVIN PATIL ASST.MANAGER SALES [email protected] 9820210581 08 14 SUBHASH PATIL EXECUTIVE GLIMPSES COVER STORY 9004424277 B. SATYAM ‘HRAWI Seminar on "Revenue Tourism Travel and Hospitality REPRESENTATIVE SOUTH INDIA Management in Hotels” at- fastest growing segment in 09441337783 The Sun-N-Sand Hotel- Pune’ India RUDHEER BARDESKAR ASST.MANAGER MARKETING(GOA) 0942097312, 09552345001 DISCLAIMER The publishers regret that they cannot 20 26 accept liability for omissions contained in this publication, however, caused.. FEATURE EXPERT SPEAK The opinions and views contained in this Hyatt Raipur: A five star Expertise Challenges and publication are not necessarily those of luxury hotel in Raipur Innovations of F&B Head the publishers. Readers are advised to seek specialist advice before acting on information contained in this publication, which is provided for general use and may not be appropriate for the reader's particular circumstances. The ownership of trademarks is acknowledged. No part of this publication or any part of the contents thereof may be reproduced, stored in a retrieval system or transmitted in any form without the permission of the publishers in writing. An exception is hereby granted for extracts used for the purpose of fair 28 review.HRA Now is published, edited and printed by MPEN Associates Hrishikesh DESTINATION WATCH Patil on behalf of HRAWI (Hotel and Chhattisgarh: An Interesting Blend Of Tribal Tourism, Restaurant Association of Western History Nature And Wildlife India),HRAWI is not responsible for the editorial. Published by MPEN Associates. Address C3/3 Mahindra Nagar, Haji Bapu Road,Malad East, Mumbai 400097 SEPTEMBER, 2016 | HRA | 7 September 2016 8 GLIMPSES ‘HRAWI Seminar on "REVENUE MANAGEMENT IN HOTELS” at- The Sun-N-Sand Hotel- Pune’ September 2016 GLIMPSES 9 September 2016 10 HRAWI NEWS FHRAI Announces BRAND INDIA As Theme Of Its 51st Annual Convention; Indore To Play Host; To Showcase One Of The Biggest Ever Hospitality Extravaganzas hri Shivraj Singh Chauhan, Chief various stakeholders including tourism S Minister, Madhya Pradesh; Dr. authorities, policy makers, investors and Mahesh Sharma, Union Minister of industry players the ways and means to State For Tourism & Culture; Smt. make their valuable contributions,” says Sumitra Mahajan, Hon’ble Speaker, Lok Mr. Kamlesh Barot, Past President, Hotel Sabha; Shri Amitabh Kant, Chairman, and Restaurant Association of Western Niti Ayog; Among Others To Address India (HRAWI). The Inaugural Session In One Of The World’s Largest Besides the inaugural session, business sessions, Congregation Of Hoteliers networking sessions and entertainment programmes, The Federation of Hotel and Restaurant Associations the 3-day convention will concurrently run an exhibition of India (FHRAI), the 3rd largest hotel and restaurant featuring the latest products and technologies in association in the world, will pivot its 51st Annual hospitality. The concluding day will also feature a Convention on ‘Brand India’. In a prelude held conferring of FHRAI Awards – the most prestigious in Mumbai, the association revealed its objectives hospitality awards in India. The award ceremony will and announced that the convention will be held be participated by Shri Surendra Patwa, State Minister, between 22nd September and 24th September, 2016 at Tourism and Culture, Government of Madhya Pradesh, Indore, MP. Shri Digvijay Singh, National General Secretary, “The Convention will encompass several sessions and Indian National Congress and Shri Vinod Zutshi, panel discussions on subjects ranging from Innovative Secretary, Ministry of Tourism, Government of India, ways of Financing Hotels & Restaurants, Trends in among others Interior Design, Maximizing Food & Beverage Revenue “I am delighted to know that Indore is hosting the using Technology and Deployment of Mobile Wallets 51st FHRAI convention,” said Shri Shivraj Singh & Digital Marketing. The discussion forums will Chauhan, Chief Minister of Madhya Pradesh in a provide an excellent opportunity for the participants to written message to FHRAI. The Governor of Madhya engage with key policy makers, business people from Pradesh, Shri Ram Naresh Yadav, also expressed his allied industries and inspirational entrepreneurs,” says pleasure and conveyed his welcome to the delegates Mr. Bharat Malkani, President, FHRAI. and wished success to the convention. “This event Inspired by the Hon’ Prime Minister’s vision based will serve as an opportune platform to bring together on the 5 Ts, ‘Talent, Tradition, Tourism, Trade and key stakeholders for insightful deliberations on Technology’ the 51st Convention will embody these as innovative strategies which can support the buoyant intrinsic part of the theme. One facet of the convention growth trajectory of India’s tourism sector,” wrote will draw emphasis on accommodating the increasing Dr. Mahesh Sharma, Union Minister of State, Tourism tourist arrivals in the country. The hospitality industry & Culture. plans to take up the challenge to set up the required “It’s a delightful moment for the Federation, our tourism infrastructure for this and complement the members and Indian hospitality industry. The annual Government’s efforts to make Brand India the beacon convention has evolved as the most important event for of growth in both products and services. an hotelier over the last 51 years. Our impetus this year The present projection expects 10 million tourists to will be ‘Brand India’ which will focus on the country’s visit India by the year 2020. This can only
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