Beach-Topia Welcome Binder: Quick References AS OF: 05-07-2021 Welcome Binder Tabs
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http://beachtopia.us Welcome Binder This Adobe (.pdf) version of the “Welcome Binder” is a full copy from the Beach-Topia website. The actual binder is locate on the left bookcase countertop in the Living Room (top floor), along with the Guest Book. Please see the date stamp in the footer for any content updates. We welcome any feedback and hope you enjoy your stay! Beach-Topia’s Quick References Below are quick references (the Top 10); see the rest of this Welcome Binder, including “TAB B: Welcome Guide”, for additional information and details. 1) The house has Wi-Fi throughout. a. Look for the Wi-Fi picture frame on each floor of the house. 2) Trash Service: a. Trash service is done every Wednesday and Saturday mornings during peak-season, and on Wednesdays off-season. b. Please roll-out trash cans to curb of driveway the night before, and roll back to carport after pick-up. 3) A variety of beach gear is provided for guests during their stay. a. Please rinse and store after each use. 4) During the peak-season, Caribbean Pools and Spas will: a. Vacuum the pool mid-week. b. Clean and adjust chemicals for the pool and hot tub during change over on Saturdays. 5) You can find information and a map about the community amenities under “Tab H: Community Amenities & Map”. 6) Please review the Arrival/Departure instructions provided by Twiddy and under “Tab F: Arrival/Departure Checklists”. 7) We want everyone to have an awesome experience, including the next guests. a. Please be courteous to the neighbors and respectful of the property. b. Return all games, beach gear, books, DVDs, etc., before departure. 8) For updates about the property, providing us feedback, and what’s in the works, please go to our website at http://beachtopia.us. 9) For ANY issue with the property or your stay, please contact Twiddy directly. a. See “Tab A: Contacts” for contact information. 10) Now enjoy yourself! Beach-Topia Welcome Binder: Quick References AS OF: 05-07-2021 Welcome Binder Tabs Please see the list of tabs and their descriptions below. Check the Beach-Topia website at http://beachtopia.us for any updates. TAB: DESCRIPTION: A Contacts B Welcome Guide C Internet, Wi-Fi, Telephone, Smart TV Apps & Channels D Rooms (Floorplans & Features) E Sample Twiddy Rental Agreement F Arrival/Departure Checklists G Circuit Breaker Panel Layout H Community Amenities & Map I List of DVDs J Games & Toys K Baby/Children Gear L Library of Books M Thermostat (Ecobee) Instructions N Whirlpool Bathtub Instructions O Light Pollution Brochure Beach-Topia Welcome Binder AS OF: 05-07-2021 Welcome Binder TAB A: Contacts * Check the Beach-Topia website at http://beachtopia.us/ for any updates. Below is a list of contact information. For emergencies, call 9-1-1. Beach-Topia’s physical address is 1271 Windance Ln, Corolla, NC 27927, within “The Villages at Ocean Hill”. The house phone number is (252) 597-1037. Twiddy Guest Services: (252) 457-1504, or you can send a text to (252) 888-2598 • Except for emergencies, please direct all rental questions to Twiddy. Twiddy has after-hours coverage and can assist with practically anything. For emergencies, call 9-1-1. EMERGENCIES: Dominion Energy (Electric Utility): Emergencies: (866) 366-4357, https://www.dominionenergy.com/north-carolina- electric Fire Department: Corolla Fire Station 6 (Whalehead Station), https://corollafireandrescue.com/, 827 Whalehead Dr, Corolla, NC 27927, Main: (252) 453-3242; approximately 4 miles/9 minutes away Outer Banks Hospital: (252) 449-4500, https://www.theouterbankshospital.com/, 4800 S. Croatan Highway, Nags Head, NC 27959; approximately 34 miles/50 minutes away Outer Banks Hospital Urgent Care – Kitty Hawk: (252) 449-747, https://locations.theouterbankshospital.com/kittyhawk/outer-banks-family-medicine-kitty-hawk.html, 5112 N. Croatan Highway, Kitty Hawk, NC 27949; approximately 34 minutes/22 miles away Police/Sherriff: Currituck Country Sherriff, https://co.currituck.nc.us/sheriffs-office/, Corolla Location: 1123 Ocean Trail, Corolla, NC 27927, Main: (252) 453-2121; approximately 1 mile/3 minutes away Poison Control: Call (800) 222-1222, https://www.poison.org Currituck County Emergency Management: (252) 232-2115, Public Information: (252) 232-0719 Water and Sewer Department (via Currituck County): Emergencies: (252) 232-3732, https://co.currituck.nc.us/departments/water/ OTHER SERVICE PROVIDERS: Spectrum (Internet, Wi-Fi, Telephone, and Cable): Support: (833) 267-6094 MISCELLANEOUS: • The Villages at Ocean Hill (Home Owner’s Association): (252) 453-0162 (Ken, on-site manager, or Bryan, Property Manager) • Shut-Off Valves: For the shut-off valves throughout the property, look at the floorplans under “Tab D: Rooms (Floorplans & Features)”. • Circuit Breaker Panel: Located on the North wall of the Southern Shores Bedroom (middle floor, behind the bedroom door), see the layout under “Tab G: Circuit Breaker Panel Layout”. • Fire Extinguishers Locations: Under Kitchen Sink, in Hallway (middle floor), in Laundry Room (ground floor), and in outside breakaway case near Charcoal Grill. • NOTE: FedEx and UPS will deliver to this property, but the U.S. Postal Service will not! Beach-Topia Welcome Binder: Tab A Page 1 of 1 AS OF: 05-07-2021 TAB B: Welcome Guide http://beachtopia.us Welcome Guide Beach-Topia Welcome Binder: Tab B Page 1 of 18 AS OF: 05-07-2021 Table of Contents NOTE: The most current version of this Guide can be found on our website at http://beachtopia.us. Please refer to the AS OF date referenced in the footer. Quick References (see our Top 10 references in the front of the Welcome Binder). ▪ Introduction o Our Story o What’s New o What’s Ahead ▪ Activities & Attractions ▪ Alcohol & Liquor ▪ Arrival/Departure Checklists ▪ Baby/Children Gear ▪ Beach Access, Conditions, & Locations ▪ Beach Gear ▪ Beach-Topia Brochures ▪ Bedrooms ▪ Binoculars ▪ Cable TV ▪ Calendars ▪ Ceiling Fans ▪ Circuit Breaker Panel ▪ Cleaning Supplies & Equipment ▪ Community Amenities ▪ Eco-Friendly ▪ Emergencies & Points of Contact ▪ Fire Extinguishers ▪ Fireplace ▪ Fitness Center ▪ Flyswatters ▪ Games & Toys ▪ Garbage Disposal ▪ Grill ▪ Groceries Beach-Topia Welcome Binder: Tab B Page 2 of 18 AS OF: 05-07-2021 ▪ Guest Book ▪ HVAC ▪ Housekeeping Footlocker ▪ Ice ▪ Internet (Wi-Fi) ▪ Keyless Entry ▪ Kitchen ▪ Laundry ▪ Library of Books ▪ Light Pollution ▪ Linens ▪ Lost & Found ▪ Owner’s Closets & Storage ▪ Playground ▪ Pool & Hot Tub ▪ Recycling (see “Trash & Recycling Service”) ▪ Rooms ▪ Smoking Policy ▪ Sports Courts ▪ Swimming Pools (Community) ▪ Telephone Service ▪ Televisions ▪ Thermometers ▪ Tide Charts ▪ Trash & Recycling Service ▪ Troubleshooting ▪ Twiddy Property Manager ▪ User Manuals ▪ Water (Hot Water Heater, Drinking Water) ▪ Weddings & Special Events ▪ Where Are You From? ▪ Whirlpool Bathtub Instructions ▪ Wi-Fi Beach-Topia Welcome Binder: Tab B Page 3 of 18 AS OF: 05-07-2021 ▪ Conclusion TABS: A. Contacts B. Welcome Guide C. Internet, Wi-Fi, Telephone, Smart TV Apps & Channels D. Rooms (Floorplans & Features) E. Sample Twiddy Rental Agreement F. Arrival/Departure Checklists G. Circuit Breaker Panel Layout H. Community Amenities & Map I. List of DVDs J. Games & Toys K. Baby/Children Gear L. Library of Books M. Thermostat (Ecobee) Instructions N. Whirlpool Bathtub Instructions O. Light Pollution Brochure Beach-Topia Welcome Binder: Tab B Page 4 of 18 AS OF: 05-07-2021 Introduction Welcome to Beach-Topia! We hope you have a fun, relaxing, and memorable experience! Beach- Topia has all the comforts of home. We take pride in offering the standard amenities, furnishings, and equipment you would expect for a vacation home. If there’s anything missing, broken, or you want to suggest something, please use the “Contact Us” feature on our website at http://beachtopia.us for consideration. TIP: If you’re looking for something in particular, you may want to download this Welcome Guide from our website and conduct a search (e.g., use “Control-F” to find (search) based on a keyword). Our Story: We live in Washington, DC, and wanted to expand our investments to the OBX (the Outer Banks). We have often thought of investing in the Miami area, but decided to focus on the Eastern shoreline. So instead of staying in DC for the 2021 Presidential Inauguration, we packed our bags and headed to the OBX. Since it was off-season, we rented a beach house, contacted a realtor, and looked at twenty properties. We narrowed our selection to Beach-Topia. We immediately made an offer and after some back-and-forth, the seller accepted. After all of the inspections and due diligence, there are no termites, no issue with the survey, but the property needed work. As in any real estate purchase, the inspections resulted in immediate, short-term, and long-term needs. It was a scramble to solicit quotes, schedule repairs, contend with COVID-19, and devise a plan, all before the 2021 peak season for beach house rentals. What’s New: From the time we returned home, after ratifying the contract for purchasing Beach- Topia, we immediately started preparations. We already knew what items the house desperately needed, nice to haves, and before you knew it, a 16’ rental truck was needed. Below is a sampling of what’s new for 2021: • Samsung Smart TVs in each Bedroom and Living Room o This enables guests to use various streaming apps to access their preferred networks, like Netflix, Hulu, Amazon Prime, and Pandora. o The house internet, Wi-Fi, telephone, and basic cable are provided by Spectrum. Guests should use the “Spectrum App” on their TVs to access the cable service. • Blu Ray DVD Players o One is installed in the Living Room on the top floor and the other in the Nags Head/ Media/Bedroom on the middle floor. o A collection of DVDs can be found in the left bookcase cabinet in the Living Room for you to enjoy during your stay.