2011 ANNUAL REVIEW Whaia te iti kahurangi Pursue excellence Ki te tüohu koe me he maunga teitei Should you stumble let it be to a lofty mountain 2011 ANNUAL REVIEW

INTRODUCTION

We are delighted to present this review of 2011. In this summarised Annual Report we provide an overview of our performance operationally, educationally and financially.

Highlights for 2011 include:

u Adoption of new strategic direction and working on actions to implement

u Achieving budget in a year of decreased Government funding through management of costs

u Opening of Te Wänanga O Aotearoa campus on main site at Raumanga

u Improvement in Academic Performance Indicators including: - Increasing overall study completion rates from 77% in 2010 to 79% and qualification completion rate from 56% to 63%

u Completion of Phases 2 and 3 of our new Arts Precinct which enabled Digital Media, Fashion Design, Hairdressing and Beauty Therapy students to operate from the site alongside the Arts programmes this year

u Met Crown Loan requirement and had $1.8m of loan converted to equity

u Alliance with Taratahi Agricultural Training centre enabling NorthTec to offer full National Certificate training in a number of farming skills

u Agreement with Unitec Institute of Technology enabling the final year of Unitec Bachelor of Applied Science (Biodiversity Management) to be delivered by NorthTec

u Students and staff awards this year include: • Fifteen medals won by Hospitality students at the National Culinary Fare with two gold medals won in the premier student culinary competition Toque d’ Or. • Three Applied Arts students were selected as finalists in Australasia’s prestigious Ranamok Glass Art Prize. • Three of our Diploma in Fashion and Design students had top placings at the Bernina Fashion Awards. • Two Industry Awards for an Applied Information Systems graduate. • Having one of our Carpentry students compete in the National ITaB Apprentice Challenge at the Certified Builders Conference. • Diana Menefy, winning the Esther Glen medal, ’s oldest Children’s book prize, at the Lianza Children’s Book Awards.

1 Töu iwi, töu wänanga • Your people, your place 2011 ANNUAL REVIEW

OUR STRATEGY

In early 2011 we formalised our strategy with the Vision of contributing to raising Northland’s expectations and aspirations, and being instrumental in enabling life change through education. Our Strategy, first presented in last year’s report, is shown below.

He täwhiti ke tö koutou haerenga, ki te kore haere tönu. He tino nui rawa ö koutou mahi, kia kore mahi tönu. You have come too far, not to go further. You have done too much, not to do more. Sir James Henare

OUR PURPOSE A quality provider of relevant, accessible, innovative tertiary education. OUR VISION We contribute to raising the region’s expectations and aspirations, opening minds to how quality education can change lives.

Students We will be in the upper quartile of national benchmarking for qualification completion and our students will consider that they have received a satisfactory return on their investment. Mäori NorthTec will be a place where Mäori can succeed Our Communities educationally as Mäori, We will be valued by with course and our communities, qualification completion with those surveyed AIM rates being equal to considering that We will have achieved those of NorthTec as a NorthTec makes a our Vision if we are whole. positive contribution providing “Return on to the region. Investment” Learning for: The Crown NorthTec is in the upper quartile of national benchmarking The Region’s Employers for educational performance and is We will be the preferred financially responsible, being provider of education for the efficient in the use of resources region’s employers, with those and capable of meeting future sampled preferring to employ needs for capital investment NorthTec graduates over whilst maintaining other tertiary providers. adequate reserves.

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Through identifying our stakeholders we set our four key strategic priorities as:

u Through engagement, understand and anticipate what the To deliver best practice region expects from our graduates. and innovative vocational u Through quality delivery and support structures, be flexible and responsive enough to meet these requirements. 1 education

u Build a culture of individual and team responsibility for To deliver inspirational professionalism and performance excellence supported by quality leadership, improved decision making, targeted training performance 2 and development, performance management and improved internal systems.

u Understand and anticipate the needs of Mäori for vocational To become a sought after tertiary education and ensure that our programmes and tertiary educator for Iwi/ kaupapa enhance the ability of Mäori to succeed. 3 Mäori of Te Tai Tokerau

u Improve our financial results by: • Increasing revenue; To secure financial • Reducing costs through improved efficiency sustainability 4 and effectiveness.

u NorthTec, as the largest provider of tertiary training based To ensure the region’s in Northland, will act as an educational broker with the vocational tertiary education objective of having the region’s vocational tertiary education needs are met 5 needs met by the most appropriate providers.

How Our Strategy fits with our Investment Plan Our primary funding source is the Government, with funding controlled by the Tertiary Education Commission. Through this body we are required to set “Investment Plan” targets for mainly educational outputs. The measures set in our “Investment Plan” will augment and build on our strategies. In 2012 we will be establishing new Investment Plan targets for the years 2013–2015, which will more easily link to our new Strategy presented here. Our progress in 2011 We are still in action with these strategic priorities and are currently reassessing the timelines, whilst also reviewing the output and outcomes we are seeking. In early 2012 we have added a fifth strategic priority, that of acting as an Educational Broker with the objective of having the Regions vocational tertiary education needs met by the most appropriate providers. In summary, actions in progress to deliver on our strategic priorities in 2011 are highlighted on the following pages. We also report on our key performance indicators, benchmarked against other New Zealand Polytechnics.

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ACTION PLAN

1

To deliver best practice and innovative vocational education

Through: The Strategies Our Actions

u Developing a Stakeholder Engagement u We are reviewing and improving our Framework. This includes reviewing Local Advisory Committee interactions and our relationships and agreements with have sought local stakeholder feedback at Business, Youth, Iwi, Hapu, Community and regional sessions in Kaitaia, Kerikeri and Government, and establishing clear interaction Kaikohe. Information from these sessions, which will enable us to better understand together with ongoing knowledge from informal programme needs for the present and future. meetings from other Stakeholders are brought together in planning sessions for 2012–2020 programme delivery. We are now formalising the appointment of a Stakeholder Engagement Coordinator.

u Developing educational excellence u Our Self Assessment processes are now through implementation and staff adoption of integrated over the majority of our departments Self Assessment and standardising learning and a review by the TEC will take place in June resources to ensure consistent quality across 2012. We need to do more on standardising

all programmes. This will include improving our learning materials but have increased our electronic storage capability and access. Server capacity in the year.

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ACTION PLAN

2

To deliver inspirational performance

Through:

The Strategies Our Actions u Embeding performance management u Our Performance Management system processes and ensuring training and learning has been rolled out this year and performance support is focussed on development needs. rewards matched to assessment. We have This will enable staff development to be developed the “Learning and Development supported by performance review with training Toolkit” on our staff portal. We do need to and learning delivery matched to needs. increase our take up of learning opportunities and will be assessing our performance management system for improvements.

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ACTION PLAN

3

To become a sought after tertiary educator for Iwi/Mäori of Te Tai Tokerau

Through:

The Strategies Our Actions

u Developing and publicising working u We have compiled a register of all known relationships with key Mäori organisations and organisations and are now finalising our Iwi and developing a Responsiveness Plan Responsiveness Plan. to include a demographic review of Mäori educational attainment amongst other social and economic data

u Making NorthTec more attractive to Mäori u Our Investment Plan APIs indicate that and improving Mäori educational success we are being successful in raising Mäori rates. This involves “stocktaking” our present success rates but we need to progress our programme practices, the environment we understanding of student needs and teaching/ teach in and ways in which staff and students administrative practices that will further the interact. “learning” experience and results.

u Fostering collaborative relationships with u Both these Wänanga now operate from Te Wänanga o Aotearoa and Te Wänanga o our Raumanga campus and regular interaction

Awanuiarangi occurs. Future course delivery will see a more collaborative approach to course offerings and progression opportunities.

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ACTION PLAN

4

To secure financial sustainability

To improve our financial results and become efficient and effective

Through:

The Strategies Our Actions u Improving our engagement with students u Our Performance Management system by improving the productivity of our staff and improvements discussed above have assisted introducing more flexible course delivery us; more work is needed however. Discussions with the TEU seeking more flexible working arrangements are ongoing. u Improving our internal reporting u A Finance team restructure in the year processes to aid better decision making and has been completed but not all positions filled. benchmarking our processes against other Improvements have been made to the Purchasing, Polytechnic’s to raise performance standards. Budgeting and Performance Indicator reporting systems. Annual benchmarking against other Polytechnics is carried out for a number of processes and measures. u Introducing new costing models to more u Work on the costing model has not progressed accurately measure programme returns. but is set for 2012. u Increasing the intake from our u Our International team has been restructured International Students. and a doubling of International EFTS set for 2012 as compared to 2011.

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ACTION PLAN

5

To ensure the region’s vocational tertiary education needs are met

Through:

The Strategies Our Actions

u We will work with other tertiary education u We are already working with both Te providers in Northland to establish and broker Wänanga o Aoteroa and Te Whare Wänanga o the most appropriate provider to meeting Awanuiärangi on our main campus. need. We will do this by way of a reinvigorated Our 2013-2015 Investment Plan will be stakeholder engagement process and robust completed in August 2012 and will utilise analysis of future educational demands. infometric and other information to shape our programme delivery and establish our collaboration partners going forward.

u We also collaborate with University of Technology (AUT), Unitec and Taratahi Agricultural Training Centre in delivering their programmes to Northland students as determined by demand. More details are set out on page 28 of this document.

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TERTIARY EDUCATION COMMISSION BENCHMARKING

u Our strategy aims to place NorthTec in the upper quartile of national benchmarking for qualification completion and educational performance. Such benchmarking is carried out by an international firm TRIBAL under contract from the Tertiary Education Commission (TEC). It is therefore appropriate for us to report on our progress in this national benchmarking.

u Background

The Tertiary Education Commission (TEC) in New Zealand manages the Government’s $3 billion annual investment in the tertiary education system. It also oversees the contribution to tertiary education and training that is offered by universities, institutes of technology and polytechnics (ITPs) and other training providers.

The TEC needed robust and transparent quality assurance and monitoring information to inform investment, as well as a system to enable providers to “Benchmarking has started a change process for New Zealand Institutes of focus on improving their own performance, responding to strategic change Technology and Polytechnics (ITP). as well as building their capacity for self-improvement. They are now using benchmarking to u Meeting the Requirement define performance issues, develop action plans and monitor progress Working closely the client and providers, Tribal developed a bespoke towards improvement. Some have web-based benchmarking tool to allow ITPs to identify achievable used the tool to test the efficiency cost savings and investment opportunities and to highlight areas for of future plans and budgets. improvement. Benchmarking is enabling institutes to identify significant potential The performance benchmarking tool covers a range of areas linked to savings” identifying opportunities for improvement including financial, resources,

New Zealand Tertiary Education and students outcomes. Commission u Results

On the following pages we report on some of our TEC Key Measures. This shows a movement from 2010 to 2011. Whilst the final 2011 TEC measures will not be available until July, the draft results record a steady improvement in both the overall study completion and qualification completion rates. This is a pleasing result and in line with our strategic intent.

Our student progression and retention rates show marginal movement and require our attention. A full analysis of these measures will be made when the final TEC results are known and action built into our 2012 Strategic Priorities. We have also included our 2010, and draft 2011, standings for all the Polytechnics in our sector (final 2011 standings available July 2012).

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OUR KEY MEASURES MAIN HEADINGComparison HERE of 2011 with 2010

2011 Draft (finalised by July 2012) 2010 Final

Successful Completion of This measure shows the proportion Successful Completion of This measure shows the proportion of courses in a given year that are of courses in a given year that are Courses successfully completed. Courses successfully completed.

Level 1 – 2 78% All Levels of Study Level 1 – 2 73% All Levels of Study Level 3 – 4 76% Level 3 – 4 76% Level 5 – 6 74% Level 5 – 6 72% Level 7 – 8 93% 79% Level 7 – 8 89% 77%

Completion of This measure shows the proportion of Completion of This measure shows the proportion of students in a given year who complete students in a given year who complete Qualifications a qualification. Qualifications a qualification.

Level 1 – 2 67% Level 1 – 2 63% All Levels of Study All Levels of Study Level 3 – 4 57% Level 3 – 4 53% Level 5 – 6 65% Level 5 – 6 56% Level 7 – 8 75% 63% Level 7 – 8 61% 56%

This measure shows the proportion of This measure shows the proportion of Student Progression to students in a given year who progress to Student Progression to students in a given year who progress to study at a higher level after completing study at a higher level after completing Higher Level Study a qualification at levels 2 – 4. Higher Level Study a qualification at levels 2 – 4.

Level 2 36% Levels 2 – 4 Study Level 3 – 4 37% Levels 2 – 4 Study Level 3 22% Level 5 – 6 25% Level 4 25% 27% Level 7 – 8 15% 27%

Students This measure shows the proportion of Students This measure shows the proportion of students in a given year who complete students in a given year who complete a qualification or re-enrol at the same a qualification or re-enrol at the same Retained in Study tertiary education organisation in the Retained in Study tertiary education organisation in the following year. following year. Level 1 – 2 65% Level 1 – 2 54% All Levels of Study All Levels of Study Level 3 – 4 45% Level 3 – 4 48% Level 5 – 6 60% Level 5 – 6 58% Level 7 – 8 79% 53% Level 7 – 8 79% 52%

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OUR KEY MEASURES ComparisonMAIN of 2011 HEADINGwith 2010 HERE

2011 Draft (finalised by July 2012) 2010 Final Student Ethnicity* Student Ethnicity*

European 63% European 64% Maori 46% Maori 43% Pacific 3% Pacific 3% Asian 3% Asian 4% Other 2% Other 3% * Total may exceed 100% as some students identify * Total may exceed 100% as some students identify with more than one ethnicity. with more than one ethnicity.

Level of Study Level of Study

L1 – 2 Certificates 21% L1 – 2 Certificates 19% L3 – 4 Certificates 49% L3 – 4 Certificates 54% L5 – 6 Diplomas & Grad Certs 13% L5 – 6 Diplomas & Grad Certs 13% L7 – 8 Degrees & Postgrad 16% L7 – 8 Degrees & Postgrad 14%

Student Age Student Age

17 Years and Under 6% 17 Years and Under 6% 18 – 19 14% 18 – 19 13% 20 – 24 17% 20 – 24 17% 25 – 39 28% 25 – 39 27% 40 Years and Over 35% 40 Years and Over 37%

Subject Area Subject Area

Agriculture and Environment 23% Agriculture and Environment 22% Engineering 15% Engineering 15% Health 11% Health 14% Society & Culture 11% Society & Culture 13% Other 39% Other 36%

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OUR KEY MEASURES Comparison of 2010 with other NZ Polytechnics

2010 (Final) and 2011 (Draft)

Successful Completion of Completion of Courses Qualifications This measure shows the proportion of courses in a given year This measure shows the proportion of students in a given that are successfully completed. year who complete a qualification.

Median: 76% Median: 57%

1 84% 1 Whitireia Community Polytechnic 65%

2 CPIT 81% 2 Weltec 64%

3 MIT 80% 3 CPIT 63%

4 79% 4 Polytechnic 62%

5 NMIT 78% 5 WINTEC 61%

6 78% 6 NMIT 60% 7 NorthTec 77% 2011 7 WITT 60% 8 WINTEC 77% 8 NorthTec 79% 8 Bay of Plenty Polytechnic 59%

9 UNITEC 77% 9 MIT 58% Note: The median for 10 Whitireia Community Polytechnic 76% 2011 has increased 10 Aoraki Polytechnic 57% 2011 to 78% resulting 11 EIT 76% 11 NorthTec 56% 11 NorthTec 63% in our movement to eigth place despite 12 WITT 76% 12 EIT 55% Note: Again, an improvement in 13 Weltec 75% 13 UNITEC 52% the median has this measure. increased to 64%. 14 Bay of Plenty Polytechnic 74% 14 UCOL 51% Our significant 15 Telford Rural Polytechnic 73% 15 Tai Poutini Polytechnic 47% improvement in this measure does not 16 69% 16 Telford Rural Polytechnic 45% therefore record an 17 Waiariki Institute of Technology 65% 17 Tairawhiti Polytechnic 44% increase in placing.

18 SIT 65% 18 Waiariki Institute of Technology 44%

19 Open Polytechnic 64% 19 SIT 43%

20 UCOL 62% 20 Open Polytechnic 33%

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OUR KEY MEASURES Comparison of 2010 with other NZ Polytechnics

2010 (Final) and 2011 (Draft)

Student Progression to Students Higher Level Study Retained in Study This measure shows the proportion of students in a given This measure shows the proportion of students in a given year year who progress to study at a higher level after completing who complete a qualification or re-enrol at the same tertiary a qualification at Levels 2–- 4. education organisation in the following year.

Median: 29% Median: 51%

1 MIT 47% 1 UNITEC 64%

2 EIT 45% 2 Weltec 61%

3 SIT 45% 3 WINTEC 59%

4 Weltec 39% 4 Telford Rural Polytechnic 59%

5 Waiariki Institute of Technology 39% 5 WITT 59%

6 UNITEC 35% 6 MIT 58%

7 Whitireia Community Polytechnic 34% 7 Aoraki Polytechnic 54%

8 Otago Polytechnic 33% 8 NorthTec 52%

9 WINTEC 33% 9 EIT 52%

10 CPIT 31% 10 UCOL 51% 11 UCOL 28% 2011 11 NMIT 50% 2011 12 NorthTec 27% 12 NorthTec 27% 12 Bay of Plenty Polytechnic 50% 12 NorthTec 53%

13 Bay of Plenty Polytechnic 25% 13 Otago Polytechnic 48% Note: The median Note: The median 14 Tairawhiti Polytechnic 24% has increased to 14 Whitireia Community Polytechnic 46% has increased to 32%. 55% resulting in 15 WITT 23% 15 CPIT 44% our movement to 16 NMIT 23% 16 Tairawhiti Polytechnic 40% 12th place despite a small improvement 17 Telford Rural Polytechnic 22% 17 Waiariki Institute of Technology 39% in this measure. 18 Tai Poutini Polytechnic 21% 18 SIT 39%

19 Open Polytechnic 20% 19 Tai Poutini Polytechnic 32%

20 Aoraki Polytechnic 17% 20 Open Polytechnic 30%

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CHAIRPERSON’S REPORT

NorthTec made considerable progress in by strengthening the offering of the various 2011 under the Government’s reduced institutions. Funding will remain constrained, funding regime with the restructuring of so NorthTec will need to continue to focus the management team and a much better on its cost of training, as well as continue to understanding of the cost effectiveness of improve the quality. Government appears keen areas of the business which contributed to an to see price as a driver. This will necessitate acceptable financial outcome for the year of a NorthTec achieving further flexibility to meet surplus of $1.1 million. the needs of all stakeholders.

Equally important and pleasing, the Institution’s A major focus for the year has been educational performance improved despite completion of NorthTec’s Strategic Plan. The the uncertainties of the restructuring exercise. aspirational targets were drafted in 2010. This NorthTec scored above the ITP sector average, year strategies and action plans have been particularly in the completion of courses and developed and put in place, with measurable qualifications. Retention of students also performance targets and time frames. This, improved. The aim is to move this educational coupled with the Capital Asset Management performance into the upper quartile of the Plan currently in preparation will provide the sector as rapidly as possible. basis for NorthTec’s operation for the next few years. As part of the establishment of the NorthTec trade centre in 2008, a loan agreement was NorthTec has recognised the need to form entered into with the Crown which each year partnerships to better meet the educational enabled a part of the loan to be converted to needs of Maori in our region. As a result, Te equity, providing a raft of performance criteria Wänanga o Aotearoa has moved into the upper were met. It is pleasing to note that, for the part of the Raumanga campus to provide third year running, NorthTec has met the onsite tuition in partnership with NorthTec. necessary performance criteria that, to date, A Memorandum of Understanding is also in $4.7 million of the $8.5 million loan has been place with Te Whare Wänanga o Awanuiäranga converted. which allows students to staircase into postgraduate study upon completion of their

Government has made it clear that it is looking undergraduate activities. By working together for further improvement in the ITP sector these three entities should provide all students

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with seamless staircasing options to meet their At year’s end, Gwen Edge’s term as a Council aspirations. Member expired. Gwen has been involved with MAIN HEADINGNorthTec HERE both as a member of staff and later During the year, NorthTec established an as a member of Council for a considerable alliance with Taratahi Agricultural Training period during which time she has made a Centre to enable NorthTec to offer full major contribution. John Mote, previously a National Certificate training in a number of Crown advisor to NorthTec, will be joining farming skills, vital for a rural community Council in 2012 and will bring a wealth of such as Northland. Major work has also been knowledge and experience in the tertiary sector undertaken on the Raumanga Campus to to NorthTec’s Council. During 2012 two further provide an Art Centre with facilities for all Arts Council members’ terms expire. It is intended programmes. These top learning facilities will to seek interest in these positions from the enable students to fully explore their creative wider community once the terms of reference talents and develop key work skills. for the positions have been established.

As part of its strategic planning process I wish to thank all those who contributed to NorthTec visited its outlying campuses to the progress made at NorthTec over the past meet with local business, school and other year. I thank particularly all staff who have representatives. Whilst a number of specific worked through the structural changes made, issues were raised which could make NorthTec and my fellow Council members for their help better meet the needs of these communities, and support during the year. Finally I want to the overriding consensus was the requirement thank Paul Binney and his management team to provide “work ready” students, with for their dedicated efforts in ensuring progress particular emphasis on cleanliness, timeliness, continues to be made. NorthTec is performing a willingness to work and be free from drugs. well, but will need to continue to make gains to Whilst somewhat outside the compass of meet the goal of inspiring the region to greater NorthTec’s current capabilities, NorthTec will things through quality education. The journey be taking a lead in 2012 with the regional is far from over. agencies to achieve progress in this area as it sees this as fundamental to raising the aspirations of the region.

The smaller Council of eight members, Vern Dark established mid 2010, has resulted in positive Council Chairperson gains around the Council table with a good balance of skills and experience resulting in robust debate with all members participating.

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CHIEF EXECUTIVE’S REPORT

I concluded my 2010 Annual Report by • For students our performance in terms of the referring to the future challenges that faced national educational benchmarks is already NorthTec, in particular the need to be encouraging, particularly given the issues that financially responsible whilst at the same time many of our students have when they enrol ensuring that the quality of our educational at NorthTec. In 2011 we developed further delivery continued to improve. Now that 2011 the MyStart Youth Guarantee programme and has concluded it is pleasing to report that we provided second chance opportunities for one have faced the challenges and performed well hundred and fifty 16 and 17 year olds who had both financially and educationally. Despite struggled to succeed in the school system. We the financial surplus of $1.1 million being also moved to embed literacy and numeracy $0.7 million lower than the 2010 result, this training into all our lower level programmes, is a solid result given that in 2011 we had a with over 80% of our students on Level 1 reduction in government funding of $4 million, to 3 programmes being impacted by these and the surplus still exceeds the TEC minimum improvements. This was a huge task taken on guidelines of 3% of revenue. In terms of by our staff, given that 65% of our students in educational performance we have improved 2011 studied at Levels 1 to 3. our scores for the key educational performance indicators of course and qualification • For Mäori we are seeking ways to make completion, progression and retention. In NorthTec a more supportive place to study addition we delivered tertiary training that fell and we have a longer term goal of getting the within the TEC’s target range of 97% to 100% course and qualification completion rates for of the funding allocated whilst also reducing Mäori to levels equal with those of NorthTec as our reliance on sub-contracted delivery. a whole. In 2011 close to 50% of our students identified themselves as Mäori, which indicates As the Chairman has explained, the Council that we are already seen as an attractive place adopted a strategic plan in the early part of to study. Work commenced in 2011 on a 2011. This plan identified a number of key comprehensive plan to realise the goals we stakeholder groups that we need to deliver have with respect to Mäori students and this value to. In 2011 many steps were taken to plan will be completed in 2012. improve the value that NorthTec provides, with

the following being worthy of note: • With respect to the region’s employers we continued in 2011 to develop our relationships

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with key organisations in order to ensure that (Biodiversity Management) to be delivered by we understand what they require from our NorthTec staff in Whangarei from 2012. graduates. I believe that we haveMAIN good working HEADING HERE relationships with most sectors of the regional In terms of looking forward to 2012 we are economy and the focus in 2012 is to improve still clearly in a challenging situation, with the significantly those relationships which aren’t very real prospect of having to “do more with as good as they should be. Good examples less”. This will require NorthTec to be flexible, in 2011 of NorthTec responding to concerns adaptable and innovative in everything we from industry groups are the review and re- do. We will have to work more closely with focus with respect to our forestry programmes employers to ensure that our graduates are and the collaboration with the Taratahi able to add value from their first day at work Agricultural Training Centre to improve training and, where our students are already in work, opportunities in the agricultural sector. ensure that we fit our training around the employers’ workload patterns. We will need • As the largest provider of tertiary training to respond to a measurement and funding that is based in Northland, NorthTec has an regime that is likely to be based more on important “brokering” role to play in ensuring outcomes instead of inputs and outputs, and that tertiary study opportunities for the regional we are going to have to respond to increasing community are improved. The opening competition from the private training sector. during 2011 of the Te Wänanga O Aotearoa As well as coping with all of these issues, we’re (TWOA) Whangarei campus on the NorthTec also going to have to find ways to improve our Raumanga campus was a significant step financial performance so we can generate the forward in terms of making tertiary study more funds to meet the costs of the infrastructure accessible. The Tai Tokerau operations of Te improvements that are long overdue. None Whare Wänanga o Awanuiärangi (TWWOA) of this will be easy, but I am optimistic are also based at the Raumanga campus because we have a great management team, and the three organisations now have a great a supportive Council, and staff, who despite all opportunity to work together for the benefit of the disruption and uncertainty they have faced the regional community. The steps required over the last few years, are still focussed on the to ensure this occurs will form part of the students and want NorthTec to succeed. planning to take place in the first half of 2012. Other examples of NorthTec fulfilling in 2011 the role of an “educational broker” include the relationship with Taratahi referred to earlier and the agreement entered into with Unitec Paul Binney

Institute of Technology to enable the final year Chief Executive of the Unitec Bachelor of Applied Science Te Ahurei

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Taina Savage

To deliver best practice and innovative vocational education

Taina Savage is one of It was his work two innovative tutors colleague and fellow delivering an important tutor, Shane Walden, carpentry programme who piloted an initial at the Northland 18-week Elementary Regional Corrections Construction course Facility at Ngawha, in 2005. Taina which is helping to turn helped to develop around students’ lives. the programme into the successful The NorthTec/ model rolled out at Department of correctional facilities Corrections BCATS around New Zealand. programme, offered at the Ngawha Corrections Facility since 2009, introduces The first polytechnic-led course of its kind selected prisoners to the Building/Carpentry to provide successful vocational training in Trades, with those successfully completing carpentry at New Zealand prisons, the BCATS the programme, gaining a Level 2 National programme was recognised with excellence Certificate. When released from prison, this awards in both 2008 and 2009. can be used by the men to gain employment. The programme has received support from

Taina said the training programme has also Habitat for Humanity Northland, which has proven to be quite effective in helping the seen the students build roof trusses and wall men steer clear from re-offending with results frames for the affordable homes. recorded since 2005 showing that promising “I personally am very pleased that NorthTec numbers of ex-prisoners have not returned to has been able to facilitate the Habitat for committing crime. Humanity framing projects for the Department

“I love giving men the opportunity to develop of Corrections. It has been gratifying to see that their skills and knowledge in a trade that is three sets of frames have been successfully

both attractive and the basis for a possible erected and that families have benefited from career path for many of them,” Taina said with the efforts and skills of the men,” Taina said. passion.

18 2011 ANNUAL REVIEW

John Hill

To deliver inspirational performance

Kaitaia tutor, John Hill, grounds at the learning has secured new ways centre, the students for his apprentices and the grounds have to apply their new- come on in leaps and found knowledge and bounds. “Staff have skills after convincing been congratulating NorthTec to become students on their work the first known tertiary and commenting learning institution to on how nice the hand over maintenance grounds are looking. of the grounds to its Even members of the students. community have been writing letters to the community newspapers A former Garden Centre owner for 27 years, congratulating them,” he said. John said he initiated the business proposal with NorthTec to have his horticulture students “I have trust that John and his students will undertake grounds maintenance at Kaitaia, deliver an excellent service. They are going as he wanted them to gain valuable work to get hands-on experience and will receive experience while putting into practice the direct feedback, NorthTec Asset and Facilities different horticultural techniques learnt on the Manager, Rob MacLean, said at the time the courses. “For many of them this is the first proposal was agreed to. time they have had to work as part of a team to John has been tutoring a range of Horticulture achieve an outcome.” and Sustainable Rural Development (SRD)

He noted that at the same time, it enabled the courses in the Kaitaia region for six years, students to “take pride in the campus.” covering everything from basic gardening, through to plant production, soil science and John believes that since taking over the plant health. responsibilities for the appearance of the

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SUMMARY OF NON-FINANCIAL PERFORMANCE FIGURES

2011 2010 2009 2008 2007 EFTS 3,221 3,369 3,549 3,480 3,199 Tutors (FTE) 182 195 203 208 213 EFTS/Tutor 18 17 17 17 15 Total Staff (FTE) 326 330 351 347 354 % Mäori EFTS 48% 43% 39% 40% 43% % Female EFTS 52% 47% 48% 49% 50%

EFTS Trends

3750 EFTS (Fees-free) EFTS (Fees-paying)

3000 During 2011, the polytechnic provided education to 2250 7,835 students representing 3,221 Equivalent Full Time

1500 Students (EFTS). This is a 5% decrease from 2010 EFTS

750 33.4% of EFTS in 2011 accessed fees-free programmes 2011 2010 2009 2008 2007 0

Tutor Trends

250

200

150 Tutor FTEs reduced during 2011, with a 7% decrease overall. 100

50 2011 2010 2009 2008 2007 0

EFTS per Tutor 30

25

20 EFTS per tutor increased marginally from 17.28 to

15 17.69 in 2011.

10

5 2011 2010 2009 2008 2007 0

Disclaimer: The specific disclosures on pages 20 - 22 have been extracted from the full Annual Report for 2011. This summary cannot be expected to provide as complete an understanding as provided by the full Financial Statements as contained and audited in the Annual Report. 20 Töu iwi, töu wänanga • Your people, your place 2011 ANNUAL REVIEW

SUMMARY OF FINANCIAL INFORMATION

2011 2010 2009 2008 2007 $'000 $’000 $’000 $’000 $’000 Total Revenue 36,001 39,757 38,937 33,804 31,195

Operating Result 1,080 1,771 1,909 (1,131) (1,521)

Total Staff Cost 20,209 21,212 20,850 20,328 18,912

Salaries and Wages per EFTS 6.3 6.3 5.9 5.8 5.9

Working Capital 5,870 5,856 2,781 311 (4,415)

Capital Expenditure (net of sale proceeds) 3,375 1,911 5,675 2,519 2,250

Total Assets 38,977 38,010 36,568 32,881 32,443

Total Equity 44,848 43,768 39,098 33,070 27,812

Total Costs per EFTS 10.8 11.3 10.4 10.0 10.23

Capital expenditure includes Leased Asset expenditure.

Operating Result $’000

2000 The Operating Result for the 2011 year was less than 2010 by $0.691m. This is a pleasing result given that Revenue was down 1500 10% on 2010 due mainly to a reduction in Government funding 1000 of $4m. Savings in costs of $3m have been achieved to record a surplus in excess of budget. 500 2011 2010 2009

(500) 2008 2007 (1500)

Return on Revenue

6.00%

4.00% Return on revenue of 3.1% is less than 2010 due to the effect of reduced funding. 2.00% 2011 2010 2009 0%

-2.00% 2008 2007 -4.00%

-6.00%

21 Töu iwi, töu wänanga • Your people, your place 2011 ANNUAL REVIEW

SUMMARY OF FINANCIAL INFORMATION

Total Revenue

45,000

40,000

35,000

30,000 Total revenue of $36m is a decrease over the previous year due 25,000 mainly to a decrease in Government funding of $4m.

20,000

15,000

10,000

5,000 2011 2010 2009 2008 2007 0

Total Revenue per EFTS $’000

12

10

8 Total revenue per EFTS showed a decrease in 2011 from 11.8 to 11.2. 6

4

2

0 2011 2010 2009 2008 2007

Total Costs per EFTS $’000 13

12

10

8 Total costs per EFTS showed a decrease from 11.3 to 10.8 as a result of some efficiency gains, with savings in personnel costs of 6 $1m and $1.76m in other goods and services. 4

2 2011 2010 2009 2008 2007 0

22 Töu iwi, töu wänanga • Your people, your place 2011 ANNUAL REVIEW

Korotangi Kapa-Kingi

Become a sought after tertiary educator for Iwi/Mäori of Te Tai Tokerau

Nothing gives Carving is deeply Whangarei-based ingrained in Korotangi’s Whakairo tutor, own whakapapa. “I grew Korotangi Kapa-Kingi up watching Dad carve, more satisfaction than stoked the fire for him, when his students’ and sharpened his tools, grasp who they are, until I was allowed to and how they can use begin carving myself.” their whakapapa to Korotangi sees learning as explore their creativity a foundation of life. “I’ve in Mäori Art. had 32 years of habitual

An inspiration to all learning delivered in a those students Korotangi comes into contact Mäori context, so that’s how I tutor.” with; they feed off his enthusiasm and some Recently Korotangi and close friend, Amorangi aspire to be like him. Hikuroa, were invited back to take part in the

Korotangi has a unique tutoring style that second Whangarei Sculpture Symposium. For enables his students to discover who they are as this event, Korotangi created a traditional Mäori people and Mäori, as he guides them through war canoe bailer from stone. At the shaping materials like wood and stone into Symposium, Korotangi said they learnt so much beautiful and intricate Mäori art forms that have and were delighted to be invited to be in the special cultural meaning. company of a group of such truly magnificent sculptors. “The satisfaction of teaching Mäori Arts is a big deal to me! It is me. I see people come in shy, Since moving north from the Waikato in 2002 and I watch them find their whakapapa. They with his family, Korotangi said he has had to are introduced to themselves through the Mäori build relationships in Te Tai Tokerau, but as he world view, and I introduce them to whakairo.” was immersed in Te Reo, this had helped him build new relationships in the region.

23 Töu iwi, töu wänanga • Your people, your place 2011 ANNUAL REVIEW

THE COUNCIL OF NORTHTEC

The Council of NorthTec for the period ended 31 December 2011

Vern Dark M.Sc., B.Sc. (Hons) Appointed by the Minister of Education Chair of Council

Erima Henare Appointed by the Minister of Education Deputy Chair of Council

Warren Moyes BA (Geography Major), Appointed by the Minister of Education B.Cert Teaching, Certificate in Teaching, Diploma in Teaching

Clare Davies-Colley BCA, CA, ACIS Appointed by the Minister of Education

Ken Rivers MA, CEng, FIChemE Co-opted Member

Susan Cullen BSc, Co-opted Member Certificate in Adult Teaching, MEDAdmin, Adjunct Professor

Gwen Edge Co-opted Member (to December 2011)

Brian Roberts Dip Bus Mngt (Marketing) Co-opted Member

John Mote MArts Co-opted Member (from January 2012) Diploma in Teaching

24 Töu iwi, töu wänanga • Your people, your place 2011 ANNUAL REVIEW

SENIOR STAFF AND MANAGEMENT OF NORTHTEC

Senior staff and management for the period ended 31 December 2011

Chief Executive BSc Economics (Hons) Paul Binney Chartered Accountant NZICA and ICAEW

Kaumätua Certificate in Te Arataki Manu Korero Hohepa Rudolph Certificate in Tikanga Mäori Level 3

Director Education Services Degree in Education Lynda Mathey Higher Teaching Diploma (to 7 August 2011) Postgraduate Certificate in Professional Studies Postgraduate Diploma (ESL Linguistics) MA (Education)

Director Corporate Services BSc (Hons) Environmental Science Andy Britton (acting) Diploma in Air Pollution Control (Royal Society of Health) FCA - ICAEW CA NZICA IOD, member MSRM, Member of Society for Risk Management

Director Mäori MA (Applied Social Work) Adrianne Taungapeau BA Sociology and Social Policy (to 16 January 2012) Diploma Licentiate in Theology

Business Director Health & Environment Diploma in Secondary Teaching Phil Giles

Business Director Commerce Diploma in Teaching Dr. Mark Ewen BEd Post Graduate Cert TESOL Master of Environmental Education - (Hons) MA (Learning and Teaching in Higher Education) PhD (Sustainable Development)

Business Director Creative Industries & Humanities BSc (Hons) in Psychology Khalid Bakhshov MSc (Organisational and Occupational Psychology) MA (TESOL) Diploma in Management Studies PGCE (Post Graduate Certificate in Education for the Post Compulsory Education Sector)

Business Director Trade & Technology Innovation Diploma in Education Technology Ian Swindells (to 14 August 2011) NZCE (Telecoms)

Director Organisational Development BTEC Diploma in Management David Harrop (from 30 August 2011) Financial Planning Certificate MHRINZ (Professional Member of Human Resources Institute of New Zealand)

25 Töu iwi, töu wänanga • Your people, your place 2011 ANNUAL REVIEW

NORTHTEC VALUES

In late 2011 we undertook a major consultative review of our organisational values. This culminated in workshops as part of our 2012 Staff Conference and the finalisation of the new NorthTec values. We are proud to present these values to you.

A logo design competition was held for all staff members. This logo, designed by Computing tutor Brett Hutchinson, represents the four values, interwoven creating a greater, stronger whole.

Whänau • Value diversity and uniqueness • Mana enhancing • A sense of belonging • Whanaungatanga • Respect

Excellence • View change as an opportunity • Organisational development is planned and sustainable • Striving to be the best we can • Ability to reflect and continually improve • Taking ownership and being responsible

Inspiration • Celebrate success and achievement • Support creativity • Empowering and inspiring our staff and students • Leadership • Passion in what we do

Sharing • Communication • Team Spirit • Collaboration • Manaakitanga • Customer focus

26 Töu iwi, töu wänanga • Your people, your place 2011 ANNUAL REVIEW

Renata Himiona

To secure financial sustainability

Having the New Working in the Finance Zealand Institute of team in 2011, Renata Chartered Accountants completed an audit of designate its Associate all computer equipment Chartered Accountant physically held against qualification to the NorthTec’s register accounting major on for those assets. This NorthTec’s Bachelor of enabled management Applied Management to not only report more degree, has been a accurately on assets significant step forward held but also evaluate for the sustainability of computer asset life for the industry in Northland. accounting purposes, resulting in a change to depreciation reporting. The end result was a The course content was developed by NorthTec lower depreciation charge and more accurate in consultation with NZICA. Not only does it financial reporting. signal that students will have the opportunity to remain in Northland to obtain the ACA As for Renata, she found a job at accountancy qualification, but it also provides local businesses firm Sudburys Limited Chartered Accountants in with a pool of qualified graduates that NZICA Whangarei, even though she still has to sit a few says will see an end to a shortage of skilled papers to complete her degree. This is testimony accountants in the region. to the appeal NZICA’s accreditation has with employers, who are seeking students aspiring In developing NorthTec’s Strategic action in to go on and become qualified Chartered pursuit of financial sustainability, Director of Accountants, like Renata. Corporate Services, Andy Britton, put in place a system of providing work opportunities for “I am really glad I took a leap of faith to follow NorthTec business students. through on wanting to become an accountant by opting to study business at NorthTec, with One woman to have already benefitted from the all of the excellent opportunities that the tertiary NZICA accreditation and the NorthTec scheme is institution provides,” commented Renata. Whangarei’s Renata Himiona.

27 Töu iwi, töu wänanga • Your people, your place 2011 ANNUAL REVIEW

PARTNERSHIPS

NorthTec has established vital partnerships with institutions to enhance educational achievement in the . The following are NorthTec’s key strategic partners:

Te Whare Wänanga o Awanuiärangi Given wänanga status in 1997, Te Whare Wänanga o Awanuiärangi formed a partnership with NorthTec in 2009 and began delivering graduate and undergraduate programmes at NorthTec’s Whangarei campus in 2010. The two institutions continue to develop graduate and post graduate study pathways in Whangarei and at other NorthTec sites. www.wananga.ac.nz

Te Wänanga o Aotearoa Guided by Mäori principles and values, Te Wänanga o Aotearoa prides itself on having an inclusive, interactive and nurturing learning environment. It has eleven main campuses across the country, including the one in Whangarei at the Raumanga campus, where it began delivering its programmes in August 2011. Te Wänanga o Aotearoa will be working alongside NorthTec to provide staircasing opportunities from each other’s programmes. www.twoa.ac.nz

Auckland University of Technology (AUT) The students who successfully complete the Diploma in Sport and Recreation at NorthTec gain automatic right of entry into the Bachelor of Sport and Recreation (AUT) programme through a partnership NorthTec has with New Zealand’s newest university. www.aut.ac.nz

Unitec Since the beginning of the 2012 academic year, students who have successfully completed the Diploma in Conservation and Environmental Management at NorthTec can apply to gain direct entry into the one year Bachelor of Applied Science degree programme with Unitec. www.unitec.ac.nz

Taratahi Agricultural Training Centre With the support of a number of different farms and venues throughout Northland, Taratahi, in partnership with NorthTec, are delivering Level 3 Farming Skills (Work Ready) and General Farm Skills certificates. www.taratahi.ac.nz

Northland Rugby League Rugby League Northland and NorthTec have shared visions and goals that include transforming young people’s lives through education, which could prove to be a key to unlocking their full potential.

Campus Chamber A partnership between NorthTec and the New Zealand Chambers of Commerce Northland which ensures that Northlanders engaged in tertiary education can maintain contact and networks within the business community and see the sectors as relevant and accessible.

Old Library NorthTec and the Old Library have enjoyed a strong relationship and recognise that collectively they can better serve their customers, the creative sector and the wider community, by formalising a partnership that provides each with an opportunity to utilise and build on their distinctive strengths.

28 Töu iwi, töu wänanga • Your people, your place Whangarei Campus Räwene Learning Centre 57 Raumanga Valley Road, Whangarei, 0110 Nimmo Street East, Räwene, 0443 Private Bag 9019, Whangarei Mail Centre, 0148, New Zealand PO Box 171, Räwene, 0443, New Zealand Telephone +64 9 470 3555 Telephone +64 9 405 7659 Facsimile +64 9 470 3556 Facsimile +64 9 405 7683 Freephone 0800 162 100 Kaikohe Learning Centre Future Trades Campus 4 Park Road, Kaikohe, 0405 19 Dyer Street, Whangarei, 0110 PO Box 675, Kaikohe, 0440, New Zealand Private Bag 9019, Whangarei Mail Centre, 0148, New Zealand Telephone +64 9 405 3494 Telephone +64 9 470 3980 Facsimile +64 9 405 3493 Facsimile +64 9 470 3556 Kaitaia Learning Centre Bay of Islands Campus 21 South Road, Kaitaia, 0410 Cnr Kerikeri and Hone Heke Roads, Kerikeri, 0230 P O Box 622, Kaitaia, 0441, New Zealand PO Box 332, Kerikeri, 0245, New Zealand Telephone +64 9 408 6117 Telephone +64 9 407 5855 Facsimile +64 9 408 6118 Facsimile +64 9 407 5669

KAITAIA BAY OF ISLANDS

RÄWENE KAIKOHE WHANGAREI

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