Full citation: Licorish, S.A., & MacDonell, S.G. (2015) Communication and personality profiles of global software developers, Information and Software Technology 64, pp.113-131. doi: 10.1016/j.infsof.2015.02.004 Communication and Personality Profiles of Global Software Developers Sherlock A. Licorish and Stephen G. MacDonell Department of Information Science University of Otago PO Box 56, Dunedin 9054 New Zealand
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[email protected] ABSTRACT dynamics may be revealed by studying members’ communication1 [1, 2], and that good communication is essential for building Context: Prior research has established that a small proportion of positive interpersonal relations in teams [3]. Among the specific individuals dominate team communication during global software assertions considered previously, research has revealed linkages development. It is not known, however, how these members’ between informal hierarchical communication structures and team contributions affect their teams’ knowledge diffusion process, or performance for geographically distributed teams [4]. Team whether their personality profiles are responsible for their communication has also been linked to coordination efficiency [5] dominant presence. Objective: We set out to address this gap and to the quality of resultant software artifacts [6]. Thus, studying through the study of repository artifacts. Method: Artifacts from the details in and of team communication can provide valuable ten teams were mined from the IBM Rational Jazz repository. We insights into the human processes involved during software employed social network analysis (SNA) to group practitioners development, including the importance of team members in into two clusters, Top Members and Others, based on the numbers communication structures, along with the reasons for, and of messages they communicated and their engagement in task consequences of, communication and coordination actions.