About BCE Global, a Bell Canada company Canada’s largest communications company
BCE Global is a division of Bell Canada, Canada’s largest communications company Bell Canada overview: • Customer connections: 22.37 million • Revenues: $23.9 billion • Employees nationwide: 52,000 • Our business lines include: • Bell Aliant Leading the way in • Bell Media broadband and media • Bell MTS innovation • Lucky Mobile • NorthwesTel • The Source • Virgin Mobile • Funding commitment to mental health of $150 million through 2025 • 140-years of telecom experience
2 Source: BCE INC. 2019 ANNUAL REPORT Canada’s largest communications company
BCE Inc.
Bell Bell Bell Other Wireless Wireline Media Leading the way for our customers
Canada’s largest Triversity from coast-to- Canada’s #1 Internet Telco highest voice and data network. coast service provider brand value
Award-winning Invested $4 billion in Largest national data Expert support team employer network, service and center footprint. across Canada. media innovation
Businesses that demand service, performance, availability choose Bell. Introduction to BCE Global BCE Global – an introduction
• BCE Global provides industry-leading wholesale solutions, including: – Connectivity (Data and Voice) – Professional and managed services – Hardware
• Our clients represent a cross-section of service providers, including: – Cloud providers – Local and Inter-exchange carriers – Internet service providers – Over the top (OTT) providers – Resellers – Systems Integrators – Cablecos – Wireless service providers
6 Meet our team
Ivan Mihaljevic President of BCE Global, a Bell Canada company, and Head of Bell Canada, Wholesale
Robin Constantin Mike Sutherland Guy Mercier Senior Vice President, Vice President, Product and Vice President, International and Sales Marketing Domestic, Carrier Relations
7 All the solutions your business needs
Data and Internet
Voice
Hosting and managed services
Solution based services
Backed by the service, performance and availability your business needs.
8 Service, performance and availability
Service Performance Availability
Extensive team of Speed, Broadest reach from professional services performance, and coast-to-coast-to experts and 24/7 reliability coast in Canada support and interconnection points in the U.S. and Europe
9 Our solutions Ethernet
Reliable, secure, coast-to-coast Ethernet service.
High performance POP to POP connectivity Fully-redundant core enables Internet and mission-critical applications simultaneously through different paths on the same access – without compromising speed and quality.
Scale and manage the bandwidth you deliver Easily manage your customers changing requirements with Switched - Ethernet Virtual Private Line, a point-to-multi-point service. Bell, BCE Global’s Control over IP routing parent company, is Prioritize your customers’ traffic and allocate the desired end-user Canada’s only MEF bandwidth requirements within a metropolitan area with our point-to- 3.0 certified service point Switched - Ethernet Private Line solution. provider Redundant, secure and reliable Secure, high bandwidth connectivity for even the most demanding and MEF 9 & MEF 14 delay-sensitive business applications. Built-in core redundancy reduces Certifications single points of failure.
Innovative features Multiple classes of service for better traffic prioritization and performance metrics and service level agreements.
Speed, performance and reliability delivered to your end users
Send and receive data faster, in more places Engineered for performance, our network has the most extensive coverage in Ontario and Québec and offers speeds up to 100 Mbps download and 10 Mbps upload.
Support for you and your end users 140 years of industry experience in providing best-in-class service by the largest team of professionals in Canada.
Reliable and secure services Benefit from protection on our own core network to mitigate outside attacks and provide uninterrupted service.
Real-time network monitoring and performance Easy access to performance metrics and bandwidth usage.
12 Our Internet access services
Gateway Access Service (GAS) • Provides a low-cost solution for Internet access over Point-to-Point Protocol over Ethernet (PPPoE) • Service delivered over shared permanent-virtual-circuit (PVC) • Features include: • Several asymmetric speed options*: • Residential – up to 100 Mbps downstream and 10 Mbps upstream • Business – up to 50 Mbps downstream and 10 Mbps upstream • Dynamic IP addressing • Remote LAN connectivity • Simple and secure login • Password authentication with access to multiple destination networks
High Speed Access (HSA) • Delivers an end-to-end Ethernet LAN-based solution and is designed for business customers with demanding network needs. • LAN/WAN service to customers via existing primary exchange service (PES) lines • A dedicated loop to ensure quality performance with high traffic usage • Features include: • Speed options*: • Residential – up to 6 Mbps downstream and 800 Kbps upstream • Business – up to 16 Mbps downstream and 1 Mbps upstream • Static IP addressing
*Subject to availability Wavelength
Ultra-fast, low-latency connections
Ultra-high performance bandwidth capabilities Speeds from 1 Gbps to 100 Gbps provide high capacity, high performance connectivity and enable you to meet evolving network requirements.
Transparency and multi-service connectivity Extensive suite of common protocols providing full support of Ethernet, SAN and OTN standards. You have the flexibility to easily change protocols and have multiple services over a single wavelength.
Managed service capabilities Minimize downtime with guaranteed service levels and, gain capital and operational savings through the reduced need for facility and network management.
Seamless reach Extensive national and cross-border reach – fiber network spans across 240,000 km with coverage in most major North American cities – including exclusive, ultra-low latency routes into and across Canada
14 IP VPN
Voice, data and multimedia applications on a single, high-performance private network Extensive national reach Multiple interconnection points in Canada and the U.S. allow you to connect seamlessly to multiple sites throughout your network, even in very remote locations with over 93% national coverage.
Fully flexible network configurations Any-to-any connectivity enables fully flexible network configurations, lowering the cost and complexity of connecting multiple sites.
Multiple classes of service (CoS) allows prioritization of traffic based on customer’s needs.
Redundancy and availability Multiple gateways and paths between your end-users sites and the MPLS network ensures network reliability and up-time.
Network performance and management Full suite of management and reporting options including enhanced service level guarantees and web- based portal provides access to service level scorecards and extensive performance statistics.
15 Private Line
Designed to meet your dedicated networking needs Flexibility Secure and dedicated connectivity solution that scales from DS0 to OC48 to support full range of applications including data, voice and video.
Dedicated access Dedicated bandwidth guarantees the throughput to support mission-critical applications.
Network performance and management Private Line provides dedicated and proven network transport across Canada and at key border crossings.
Reliability Protected Synchronous Optical Network (SONET), or self- healing, ring topology that keeps information flowing and ensures data integrity across switched facilities.
16 Voice services
Bell is a leader in providing traditional and next-generation voice solutions across many technologies.
VoIP Traditional
• SIP Trunking • Business lines • Hosted PBX • Centrex services • Megalink/ PRI Wholesale SIP Trunking
Origination Gateway Resale
• One-way ingress-only • Two-way service • Fully managed two-way • Ideal for conferencing, • PSTN partnership for VoIP service calling card, inbound call providers, Virtual Carriers • Optimal for non-facilities center based resellers
Coverage across Tier 1 and 2 User-friendly ordering and support rate centers in western and portal central Canada
Flexible billing options 24x7 customer support Wholesale Hosted PBX
Best-in-class voice solution Adaptable, feature-rich service Bell packages Total Connect Minimal upfront capital Fully managed, scalable solution investments User-friendly ordering and support Crystal-clear, high quality voice portal Hosting and Connectivity
Access the largest data center provider in Canada
Expand your footprint Bell’s unparalleled reach and capacity – with extensive data centers and network co-location facilities throughout North America - enable you to extend your reach into Canada
Secure and reliable Certifications, dual fiber and power feeds and 24x7 monitoring and support ensure the protection of your mission-critical data and applications.
Dedicated professionals Highly experienced consultants and project managers to implement your projects end-to-end.
Scalable, flexible service options Wide variety of options for space, power and connectivity to meet your business requirements.
20 Infrastructure Services and Advanced Technical Services
Simple and cost-effective
Leverage BCE Global’s buying power Get the highest quality equipment at Tier 1 level service provider rates to create solutions to drive complementary new revenue.
Single point of access Harness our network expertise to enjoy a single-point-of-access and accountability for your network and hardware needs, allowing you to optimize your resources and improve efficiencies.
Industry expertise The right technology and resources provides solutions to meet your installation, maintenance, cabling and hardware needs.
21
Our network True carrier grade network • BCE Global leverages the Bell network: • One of the most advanced and robust IP-broadband networks in the world • Canada’s largest all-optical and most extensive MPLS network • Fiber network spanning across 240,000 kilometers • Triversity for additional resiliency - three routes from coast-to-coast, two of which remain 100% within Canada to help meet data residency/sovereignty requirements • Fully redundant transatlantic route connecting North America and Europe Extensive reach • Broadband fiber network, consisting of fiber-to-the-node (FTTN) and fiber-to-the-premise (FTTP) locations, covering 9.7 million homes and businesses in Ontario, Québec, the Atlantic provinces and Manitoba. • Our FTTP direct fiber footprint encompassed more than 5.1 million homes and commercial locations at the end of 2019, representing the largest FTTP footprint in Canada.
23 Our network
24 A day on Canada’s largest network...
Mobility Internet 35M+ tweets 357+ TB 14k+ TB total data 31M Total data usage carried 213M+ visits usage carried 13.1M+ 13k+ 88M+ 81K hours Hours viewed/ movies ordered watched recorded on Fibe TV on Fibe TV
Satellite TV 285M+ MB 28% Internet 72M+ visits traffic driven 55M Voice pumped out from 2 satellites by business 20M+ 7M+ visits during peak 1.4M+ hours conversations 1M 44M visits period watched 1M 2M+ streams per day 790k voice messages received 5M+ videos across 2.1M 120k+ hours watched mailboxes watched 4M+ hours watched 10.9M+ hours 3.8M+ messages Business 57k + watched 649+ Gbps at peak rate 111+ hours IP VPN circuits & 79M+ Emails TV news ~55M consumer 1,323 customers business 95% spam produced 638k+ 151M+ FTTH 19k+ hours of movies 1.2M Messages households or shows watched on Commands from satellite FibeTV App 22k+ to set-top-box calls Why BCE Global
• Continuous investment and dedication to the Wholesale market • In-depth market knowledge resulting in services designed specifically for wholesale customers • Broadest portfolio of wholesale products and services • Experienced, dedicated professionals from the largest team in Canada • Network reach, reliability and quality
26 Thank you