i Pizza the Manweb's monthly newspaper action for staff and their families. Page 4 Vol. 42 No.4 April 1990 Market research reveals your views on the company PROUD TO WORK First aid FOR MANWEB! competition THE vast majority of Manweb staff - 70 per cent - are proud to work for the company, according to a recent survey conducted by independent market researchers MORI. .. MORI staff~ poll Last October employees were given the opportunity to express their views about Man­ web in a confidential staff opinion survey. The objective was to find out what you REALLY think about the company - the good and the bad. special report A total of 1,660 question­ rated Manweb as "one of the tion ranks third. Enjoying your tomer service? But you raised cntlclsms naires were returned out of a best" or as "an above average work is obviously an important The vast majority of staff - 74 about telephone answering, out­ total 5,500 given out. But employer". Only 13 per cent factor. per cent - agree that the satisfac­ of-hours enquiries and, most although not everyone decided thought it one of the worst or The thing you most dislike tion of serving customers is one especially, about the shops. to participate, the level of below average. about working for Manweb is of the most important aspects of Although shop staff themselves Head over response and its spread across "We carry out many similar that internal communications working for Manweb. This com­ are positive about the help and the organisation was enough to opinion polls, and Manweb came are not always good, neither is ment came up frequently advice they give, the rest of the heels! ensure the findings were pretty out slightly higher than the co-ordination between different throughout the survey. staff are more critical - in some accurate. average company's score of 51 parts of the organisation and Strong praise was given to the cases even more so than some Stewart Lewis, a director of per cent," said Stewart with Head Office. Concern quality of workmanship and the of the customers who took part MORI, has summarised your You said the most satisfying about promotion prospects and a maintenance of emergency sup­ in a survey MORI carried out Page 12 views: thing about working for Manweb "them and us" feeling in the ply. You are also positive about for Manweb last year! What do you think of Manweb is good pay. A good working organisation came second and the present standard of keeping Most staff believe there could as an employer? atmosphere and colleagues third in your list of dislikes. to appointments and making be improvements in the overall More than 56 per cent of staff comes second, and job satisfac- What do you think of cus- prompt deliveries. standard of customer service, but you feel problems such as pressure of work, understaffing and a lack of resources are hampering your ability to make real improvements. Many of Minister you also believe that fewer esti­ mated bills should be sent out It was generally recognised that a great deal is done to help New look unveils people with genuine payment problems, but many feel that the Customer Charter should be for shop promoted more strongly, possi­ bly with higher target standards plaque than at present Many staff recognise the Page 5 IT'S official! Energy Minister Peter Mor­ important role which Manweb rison (right) unveils a slate plaque to mark plays in the community and feel MANWEB pIc, Editorial the Vesting of Manweb as a public limited that Manweb should have an Office: Room 5El, Head company. even higher profile, for exam­ Office, Seal and Road, After the unveiling at Head Office, Mr Morri­ ple by undertaking more local sponsorship. Chester, CHI 4LR. Tel: son, pictured with Manweb pIc Chairman Bryan Chester (0244) 377111, Weston, said Vesting Day - March 31 - had What do you think of Man­ web's internal communications? Internal 2090. Fax no: brought "sweeping changes to the electricity 0244377269. industry". Without doubt, the survey Launched showed that internal communi­ Advertising Manager: Two new generating companies and 12 new dis­ cations are in need of improve­ Denys King, D & P King, tribution companies - including Manweb - were ment This is of special concern Stoneleigh Hall, Cranston launched as public limited companies, he said. at this time of great change, as Road, East Grinstead, Sus­ The plc plaque, hand-carved from Welsh slate, Manweb moves into the private sex, RH19 3HN. Tel: has been installed in the reception area at Sealand sector. 0342 324963. Fax no: Road. Continued of Page 12 0342410060. CONTACT Page 2

A strategic move for Tony TONY Smith (pictured right) has been appointed Manweb's Golfing engineer 'tees off' his Head of Strategic Studies within the Corporate Strategy Unit. Based at Head Office, Tony, 33 . LONG-serving Dee Valley 1st Engineer Ieuan Evans is responsible for developing the has retired after 47 .years with the industry. Starting company's overall business strat­ with North Wales Power Co. in 1943, Ieuan (62) came egy. retirement In his new post he will be work­ to Manweb on its creation in 1948. ing closely with both the Corpo­ Based in the District Office at Rhostyllen, he progressed from Junior A keen golfer, Ieuan is retiring captain of Manweb's Head Office rate Stratcgy team and other Engineer to become Assistant Section Engineer then Section Engineer. Golfing Society and his other hobbies include DIY and gardening. He is departments. and has responsibil­ also a past President of the North Wales Society of Engineers. I ity for analysing the many internal He was st Engineer, Mains Section Wrexham/Corwen in 1987 and Colleagues presented Ieuan with retirement gifts of a cam age clock and external factors which will after two years as I st Engineer Production became I st Engineer, Mains. playa part in Manweb's develop­ and silver tray and there was also a bouquet for wife Gwyneth. mcnt. leuan and wife Gwyneth live in Wrexham and have a daughter Ieuan (5th from left) is pictured with wife Gwyneth (6th from left) and He said: "1 will be helping to was Strategic Planning and Market Bethan, who also works for Manweb in Dee Valley Customer daughter Bethan (3rd from left) receiving his retirement gifts from Dee dcrine objectives and plan strate­ Research Manager. Previously he Accounts. Valley District Manager, Dr Jim McLennan while colleagues look on. gi es. working with people worked for Lucas Industries and ~~.:t:~':"~7"~3"""'~ throughout Manwcb. It is impor­ before that was a private consultant tant that we understand the envi­ in the oil industry. ronment in which wc will be opcr- Originally from Birmingham, Hllllg. Tony. who holds a first class degree Tony has experience in both in International Relations and a consumer and industrial markets, Master of Business Administration, joining Manweb from Avon Cos­ has also worked as a consultant in metics in Northampton, where he industrial engineering.

Lister Drive trio clock up 120 A TRIO from Lister Drive Metering who between them have clocked up nearly 120 years' service in the electricity supply industry have retired. years' service Austin Kennedy (62) joined the industry in 1942 as a temporary junior with Birkenhead Corporation Electricity Supply, where he recalls his returning to Manweb as a Contracting Electrician. In 1959 he became an wages were just 17 shillings and 3d a week (about 87 pence). Insulation Inspector, and moved to Meter Test as a Craftsman, Metering, Ode to Sid Following National Service, when Austin served with the Army Ser­ in 1980.Geoff's wife is also retired, and his hobbies include gardening vice Corps on the Berlin Air Lift, he returned to the ESI with Manweb, and fishing. OSWESTRY Office Manager Sid Warburton had a poetic working on Meter Test in Birkenhead and as a Fitter. Craft Attendant Robert Wycherley (62) joined Manweb in 1962 as an send-otT when he took early retirement recently. For the past 18 years. he has been a Craftsman. Metering, at Lister Assistant on van deliveries. He became a Meter Tester's Assistant in Drive Meter Test. 1965 and a Charge hand in 1969. The "Bard of Oswestry", for­ He became a Clerical Assis­ Austin, whose wife is also retired, lists his hobbies as photography, Robert, whose wife is also retired, is a keen gardener and DIY enthusi­ mer Manweb Engineering Fore­ tant in Consumer Accounts in winemaking, dancing and listening to music. ast.Colleagues clubbed together to buy the trio gifts of Argos vouchers man Henry Blackwell, turned up 1970 and in 1973 became Dis­ Geoff Butter (59) also joined the ESI before nationalisation, at Liver­ and chocolates for their wives. disguised as an "old codger" to trict Administrative Assistant in pool Corporation Electricity Supply Department 's Clarence D Power Sta­ Pictured receiving their long service awards from Metering Engineer, recite a verse or two at Sid's General Services, later becom­ tion and served his time at the then Lister Drive Power Station. Production, John Ebbs, are (L-R) Geoff Butter, Austin Kennedy and presentation evening. ing Office Manager. From 1950 to 1952 he did National Service with the RAF, before Robert Wycherley. Sid, who received a cheque with which he plans to buy elec­ A former local football ref­ trical 0-1-Y equipment, joined eree, Sid, 62, is married with Goodbye gift has really clicked with Manweb in 1949 as a Stores one son. He and wife Mollie are Clerk at Welshpool and the fol­ pictured with (left) Henry lowing year was appointed Blackwell in disguise and (right) RETIRING after 40 years with Manweb is 1st Engineer, Power System Storekeeper/Clerk until 1964. District Manager Lyn Price. George. Technical Section, George Evans. George (56) joined Manweb as George and wife Beryl live in a Student Apprentice in 1950. In Wrexham and have two daughters 1956 he was appointed to the post and twin sons, with daughter Jane of Junior Engineer at Legacy sharing George's love of golf. His Technical Department, and in other interests include photogra­ 1962 became 4th Assistant Engi­ phy and colleagues bought George neer, Technical. a zoom lens as a retirement gift. In 1968 he moved to Planning, As well as golf and photogra­ by this time having risen to 3rd phy, George plans to keep his Engineer. He became 2nd Engi­ hand in teaching and lecturing on neer in 1972, and was upgraded to electrical protection. 1st in 1975. George is pictured (right) with Most recently he has worked on colleagues receiving his farewell protection, measurement and spe­ gift from Plant Development cial investigations. Manager, Stan Roberts. CONTACT Page 3 Top class send off for Barbara

Clerical Supervisor Barbara Jones celebrated her retirement in style when Above: Rolling into retirement ... Barbara with the luxury car. Below: Customer Accounts Manager Andy Pooley presents Bar­ her colleagues at Dee Valley District clubbed together to hire a Rolls-Royce bara with a bouquet and other gifts, watched by Dee Valley col­ for the occasion. leagues. Standing next to her is husband Tom. Barbara and husband Tom, who don't own a car, were chauffeur­ driven home to Minera, Wrexham, in the luxury vehicle after a retire­ ment presentation at the District Office. Popular Barbara, who worked in Customer Accounts, had clocked Treasury's up 43 years' unbroken service in the electricity supply industry, hav­ ing started her career in the Financial Department of North Wales Power. new man Customer Accounts Manager Andy Pooley said: "When Barbara MANWEB has expanded its Trea­ started work, those huge old counting machines were still being used. sury team with the appointment of Over the years she has had to adapt to many changes, including when David Lawson as Assistant Trea­ computers were introduced. . sury Manager. "She is an extremely generous and caring person, and her friends Based at Head Office, David, at the District will really miss her." 27, (pictured above) is working Barbara demonstrated her generosity by taking the day off on the with Treasury Manager Dennis eve of her presentation party to cook and prepare a delicious buffet Hughes and Treasury Analyst for her colleagues. Elaine Lewis, aiming to ensure Manweb manages its treasury operations efficiently and prof­ itably. "I'm pleased to be joining Man­ End of the line for web at such an interesting and exciting time," he said. "Together with the rest of the Treasury team ex-railway driver' I'll be looking at Manweb's fund­ NEW Crane Street cable jointer George Edge has retired after ing packages and possible borrow­ 34 years with Manweb. George (65) came to Manweb as a ing requirements or investment opportunities." jointer in 1956, after having worked as a railway engine David holds a BSc honours driver. degree in Economics from Brad­ A keen walker, footballer and George plans to spend the cash ford University, and prior to join­ cyclist, he regularly used to cycle on a greenhouse - not a flutter on ing Manweb worked with Bar­ from his home in Holt to New the horses! clays Global Treasury Service in Crane Street. George is pictured (right) London, where he had Among George's other inter­ being wished farewell by 1st responsibility for corporate deal­ ests is horse racing and col­ Engineer, Chester Section, Mike ing with major national and inter­ leagues collected a 100 guinea Jones and colleagues at New national customers. Before that "purse" as a farewell gift. But Crane Street. he worked for the Vauxhall/Gen­ eral Motors group, which included a spell at General Motors' Regional Treasury Centre in Brus­ sels. Long-server steps down Originally from Hull, he is mar­ ried with a daughter, and lives in SYSTEM Development Support Manager John Young has retired after an impressive 45 Macclesfield. years in the electricity industry. John (62) started as an apprentice with in 1973. He was Principal Engineer from Wrexham Corporation Electricity Depart­ 1975 to 1989, when he became System ment in 1944, joining Manweb at Wrex­ Development Support Manager. ham Area 4 on nationalisation. John is married with three children, In Manweb's early years John worked two of whom, Alan and Barry, also work on the rural development programme and for Manweb. He was for many years a became Assisting Section Engineer in keen cricketer, playing for his local 1949. Marchwie1 team in Wrexham. Even fo1 - He held various engineering positions lowing his retirement from the first 11, including Temporary Assistant Section John was often called to the creases as a Engineer at Whitchurch and a second­ reserve. ment to the Construction Section as Field His other interests include golf, DIY Derek decides Engineer, and was promoted to Second and renovating cars. Assistant Engineer (Planning) in 1963. Colleagues bought John a television set In 1971 he moved from Wrexham to as a present and he is pictured being to call it a day wished a happy retirement by Director, Head Office as Second Assistant Engi­ CONTRACTING and Services Manager Derek Holman neer, becoming Senior Assistant Engineer Network Services, Denis Farquhar. has retired after 17 years with Manweb. Originally from Essex, Derek Contracting and Servicing Manager (57) entered the electricity industry Allan Littler. with the United Kingdom Atomic Derek holds an Honours Degree Energy Authority in 1957, working in Economics and History from at Harwell, London and Risley. Keele University and is also a quali­ He came to Manweb in 1973 as fied Russian Translator. Assistant Chief Commercial Offi­ He lives near Warrington and is cer. He was Acting Deputy and married with two sons. His interests then Deputy Chief Commercial include cricket, tennis and DIY. Officer before becoming Contract­ Colleagues presented Derek with ing and Services Manager. gifts including a computer and a * Shop Operations Manager Bill trict Sales Supervisor at Llan­ Bill and wife Joan live in Wrex­ Colleagues presented Bill with As well as hi s regular duties. "workmate" bench. Wakelin has retired after 41 dudno Junction Shop in 1969, and ham and have two daughters, Car­ retirement gifts of a video recorder Derek was also particularly Derek (plus special personalised years with Manweb. took over responsibility for oline and Jane. He is a fum fan of and cash, which he plans to spend involved in graduate training. retirement card') is pictured (2nd "Derek spent a lot of time ensur­ from left) with (I-r) Head of Energy Bill joined as a service electri­ Wrexham Football Club and was on patio furniture. Gwynedd in 1970. ing graduates were given every Marketing Bryan Ogden, Contract­ cian at Llandudno Commercial in In 1975 he became Regional in the past a keen footballer, play­ He is pictured (centre right) opportunity. He was always on hand ing and Servicing Manager Allan 1949. Sales Controller at Head Office ing for Manweb 's Llandudno being wished a happy retirement to give advice and support, and he Littler, Director. Trading Peter Hop­ He held service and sales posi­ and the post was later redesignated team. His other interests include by Director, Trading Peter Hop­ was known and liked for the hel p he kins and Oswestry District Manager tions in Manweb becoming Dis- as Shop Operations Manager. DIY. kins and other colleagues. wa s always ready to give," said Lyn Price. CONTACT Parte 4 i Pensions transfer Italians get a pizza IF you've noticed a distinct Italian flavour to the Head Office restaurant this month, FOLLOWING the reorganisa­ it 's hardly surprising. tion of the electricity industry, Manweb has been playing host to two young cater­ the action! with effect from the Transfer ing students from southern Ital y. on an exchange visit Date the operations of the to Chester as part of their studies. a group of Italian students spending a month in and Merseyside and North Wales During their four weeks at Sealand Road, 20-year­ around the Chester area. The purpose of the exchange Electricity Board have been old Mariana Zammarelli and her friend Mariano is to give th em some experience of our hotel and transferred to Manweb pic. Voiro. 21 . have been trying their hand at restaurant, catering industry. which is quite different from their From March 31, 1990, you kitchen and trolley work. while at the same time pol­ own. are employed by Manweb pic. ishing up their English. "Catering here is on a much larger scale than where As a result you will no longer The exchange visit. arranged through the European th ey come from . Their home town is un commer­ Social Fund, was organised by the North East Wales be contracted-out of the state cialised as yel. and things tend to be much more In stitute. Deeside. who last year sent a group of stu­ lei surely. But they have coped quite we ll at Manweb scheme under the contracting­ dents to Ital y. and it has been valuable experience for them." out certificate held by the Elec­ Robert Walford. NEWI's Co-ordinator for Transna­ Pictured preparing an English dish - Cornish pasties tricity Council, but you will tional Courses. sa id: "Mariano and Mariana are part of - are Italian visitors Mariano (left) and Mariana. remain a member of the Elec­ tricity Supply Pension Scheme and Manweb pic will apply for ,:"""",'",,:,:,: """ "" :""""""",:"",",,,: """":"':"""",::,:,:,:':':':':':':':':':':':' .:.:.:. a contracting-out certificate in :::,:,:"":: •. :,: .... { ··.·1 Long service its own right. There will be no :::" "'::::::>:<: I:~i .~~ change in your benefit rights. .•.•..'.' •• CONGRATULATIONS to the fol ­ ... :. ... : Because the circumstances lowing Manweb staff who have clocked up 20, 30 or 40 years' ser­ of the change involve no alter­ I Obituary i . • vice in the electricity supply indus­ ation to your right to benefits, }: ;. ...:" try. ,.:.:.,.,.,. :::, the election is being made 40 YEARS: Mid Mersey - James IT is with sadness that Contact reports the deaths of two under regulation 11 of the Tart, Shift Electrician. Manweb employees. Occupational Pension Schemes 30 YEARS: Liverpool - Leslie Wedding bells Eric Robinson, a popular Wirral until his retirement in (Contracting-out) Regulations Bell, Craft Attendant; Dee Valley - Tony Patrick, 1st Engineer. Energy Engineer in the Supply Section at 1974. 198.:1 and the normal require­ WEDDING bells were ringing Marketing; Mid Cheshire - Ray­ Bridle Road. Bootie, died very Leslie Har tley, 75 . was a ments for a period of notice, in Mid Cheshire District when mond England, Linesman; Clwyd - suddenly at the age of 59, leaving Stockchecker at Head Office until consultation and related time Michael Almond, an Electri­ Gladys Teresa Evans, Office a widow Eve and daughter Gill. he retired in 1978. He died on limits do not apply. cian in the Debt Control Sec­ Cleaner; Aberystwyth - John Reed, He had worked for Manweb for March 9. tion, tied the knot with Craftsman Overhead Lines, and more than 40 years. John Bertram Pearson died Nantwich Shop Manageress Richard Bryan, Driver; Head A spokesman for North at the age of 81 on March 9. He Linda Hill on February 14 - Office - John Leslie Old, Meter Mersey District said: '"Eric will worked as a Fitter's Mate at Valentine's Day. Mechanician. Going 20 YEARS: North Wirral - Jack be sadly missed by all who knew Clwyd until retiring in 1973. The couple, who have both • Williams, Motor Mechanic; Head him. He had a wonderful sense Henry George Nulty, 78, was worked for Manweb for 10 Office - Doug Gregg, Environmen­ of humour and continually played a Mate at North Wirral until he years, were married at tal Services Manager, Merelyn Grif­ up an " practical jokes on all and sundry. retired in 1976. He died on Antrobus Methodist Chapel fiths, Clerical Assistant, and Elaine Hi s sudden passing shocked us all March 12. near Northwich Aston Slatcher, Admin Assistant. and our sincere sympathies are Francis Billam died on March the sent to his family." 14 aged 75. He was a Foreman at Tommy McLaughlin, a Meter Pumpfields unti l retiring in 1979. Lucky draw winners Operative at Liverpool District, Hugh Lauder Paterson, 90, world died in hospital on April 15 after was a Clerical Assistant in the old THE lucky number 2272 landed retired employee J. Fisher the top prize of £300 in the EEIBA's lanuary draw. The a long illness. Tommy. who was Area I until retiring in 1965. He THE lifts at Head Office a re other winners were as follows : 59. leaves a widow. Eileen. who died on March 12. going up in the world. with the £200 - 1.S. Ellis. retired ( 117): £150 - G.R. Jones. retired (2184): £100 - A. Hughes. C1wyd (273 5): £75 - 1.M . Parry, also worked for Manweb - in the Frederick George Waugh start of a major refurbishment Aberystwyth (2493) and E. Humphreys, retired (259); £50 - J.A. Etere, Oswestry (2624) and Calcott. Head Office w.v. Customer Accounts Department died at the age of 88 on March programme this month. (54 1): £30 - G.P. Walley, Oswestry (1062). D. Crangle. retired (827). M. Giblin. Liverpool (1193) and 1. Smith. retired at Liverpool - many years ago. Lift number one and the 16 . He retired in 1966 as an (2030): £25 - G.A. Birtwistle, Head Office (346). K. Shone. Head Office (954). E.P. Hough. retired (1789). M.G. Tommy joined M a n web in Chairman's lift are first in line Beard. Oswestry (665). ].Jones. Mid Cheshire (8 14), D.M. Quinn. North Wirral (199). B. Barton. retired(222) and G. Installation Inspector at Area I . 1979 after working as a Security for a facelift, followed by - in Eccles. retired (2 144). Stanley Herbert Kempton, Officer. Hi s funeral was held on sequence - numbers two to four. The winners of the February EEIBA draw were as follows; 83, was a Shift Switchboard April 23 at Anfield Crematorium. By working on one lift at a time. £300 - K.A. Walker. Head Office (879): £200 - M. Mouncey. retired (1461): £ 150 - A.J . Moore. Head Office (2640): Attendant at North Wirral until We are also sad to report the inconvenience to staff should be £ 100 - M. Quinn. refired (2084): £75 . B. Pea ling, retired (2315) and 1.M. Ph illips. Aberystwyth (440): £5 0 - D. his retirement in 1970.He died on deaths of the following retired kept to a minimum. Brodie. retired ( 1693) and S. Richardson. retired (1856): £30 - B. Robinson. Head Office (535). D.C. Tail. retired (223) March 21. staff. and A. Carroll. Liverpool (2665): £25 -D.A. lones, retired ( 1437). M.E. Gerrard, retired (186 1). R. Morris. retired Fred Owen, 71, died on (2028). M. Henderson. retired (74). J.M. Duffus.M id Cheshire (8 13). E. Pound. retired (2325). D. Roberts. retired Humphrey Edward Davies, March 24. He was an Adminis­ ( 1398). C. Maxon. retired ( 1581) and A.M. Funnell. Head Office. 67. a former Clwyd Shift Switch­ trative Assistant at Head Office board Attendant who retired in until retiring in 1976. 1984, died on February 10. Frank Lester Astbury, a 2nd Crossword No. 20 John Leonard Fagan, 81. Engineer at Head Office until his who was an electrician at Liver­ retirement in 1984. died on ACROSS pool until his retirement in 1973. March 25 aged 70. died on February 12 . Robert Owen Jones, 77. was 3. He sends abroad goods he's had to carry (8). 7. SHiElD LIFE & Walter Gerard Loose, who Airnlan puzzled as to where to keep a boat (6). 8. a Linesman at Clwyd until retir­ INVESTMENTS retired at Dee Va ll ey. where he ing in 1972. He died on March Mortgages Available now Entertainment at the Piccadilly end (6). 10. Get hold of a few eggs (6). 13. Iss ue a return for the period was a Chargehand Linesman, in 14. Competitive Rates * (4). 14. Wander into a bank (5). 15. Fire in the street 1975. died on February 22 aged William Charles Sadler died * Re-Mortgages for sometimes (7). 17. Persuade Lew to go out and cap­ 80. on March 23 aged 65. He was a capital raising for any ture atte ntion (7). 19. Poss ible snag when you hold a Samuel Leslie Knight, 77. a Craftsman Jointer at Aberystwyth purpose ball (5). 20. See the ship as a total wreck (4). 22. former Section Engineer at Mid until his retirement in 1984. * 100% Mortgages Had th e centre half included in hostility (6). 25 . Cheshire, retired in 1973. He George Frederick Lamonby, * Low Start options Undert ake to give employment (6). 26. Intimidated died on February 2 1. 80, was a Storekeeper at by a loud attack (6).27. Regret trouble with the old' Frank Nuttall, 70. was a Fore­ * Low cost Conveyancing Gwynedd until retiring in 1972. man becoming an ornamental plasterer (8). man at Mid Mersey until his He died on April 3. * Valuation Fees refund- retirement in 1982. He died on Harry Crewe, 77, died on able on Completion DOWN February 28. April 7. He was a Driver at To obtain your personal I. Complain at a security hold-up (4). 2. One of L-...... _oL- ...... _ ...... ____ ...... _ Ernest James Neary, 77. died Oswestry until his retirement in Illustration phone the chosen people, would you say? (4). 3. Every bill on February 16. He was a Fore­ 1975. th e eastern Mediterranean. 21. Bar weapons being Nigel Williams Now included in a demand for a fresh statement (4) . 4. man at Liverpool until hi s retire­ Irene May Bate was a Clerk at brought up here (4). 22 . Approve of what's said? You on Tight-lipped member of the ship's company? (6). 5. ment in 1977. Head Office until retiring in can say that again' (4). 23. Depression ri ses when the Defeat right 'away (4). 6. Had another look for the Albert Sidney Powell, 81. 1989. She died on April 12 aged (0244) 671711 King is a foreigner (4). 24. The way to become an out­ necessary fac ts ( 10). 9. Threatening bad behaviour sider (4). was a Chargehand Labourer at 63. wi th strange rites (8). 10. Hit by a fish - rubbish! Li verpool unti l he retired in 1970. * Due to shortage of space in (10). II. Ju st one piece of poetry in creation? (8). He died on February I. last month's Contact Vesting 12. Quoted an edict in error (5). 16. Bill takes a car Hugh Struthers Dunning, 78. Special we were unable to out in Ghana (5). 18. Transport permitted around Solution on page 12 died on March 2. He was a Com­ include some regular features, mercial Supply Engineer at North including the obituary column. CONTACT Page 5 Shops get smart • It has been a bu sy 12 months for Manweb 's Archi­ new Image tectural and Building Section. Under the direction of Archi­ THE most ambitious project has involved the rebuild­ tectural Manager Ben Foster, the section , part of the ing of Chester shop. This building is the oldest owned recently created Property Ser­ by Manweb. Although the main structure dates back to vices Department. has under­ 1450, the basement was constructed in Medieval times. taken the refurbishment of 10 Manweb shops. Civil Engi­ These historic premises in Northgate Street have been neer Phil Woodward, who substantially strengthened and the layout altered to dra­ has been closely involved in matic effect. The ground floor sales a,rea has been opened the revamping of Manweb's up with the relocation of the lift shaft, and a feature shops, writes: 'octagon' opening in the ceiling gives a light and airy atmo­ sphere. A new staircase leads to an Above: Staff at the new-look Huyton shop, I-r, Sharon Byrne, Philomena Boardman, enlarged first floor, and both Pat Ellison, Manager Harry Huxley, Jonathan Lampkin, Lisa Drew and Olive Irving. sales floors are enhanced by Below: Huyton shop, which remained open for business, during the refurbishment. recessed light fittings and Tonduluce tubular display for the Regional Shop Man­ lighting. ager, plus training facilities The latest in heat pump on the upper sales floor. technology provides a pleas­ ant air conditioned atmo­ The Huyton shop contract sphere to shop and work in. was carried out by Tarmac The project was carried out Construction Limited follow­ by Fairclough Building Lim­ ing their successful comple­ ited and completed ahead of tion of St John's, Bootie and schedule and within budget. SI Helens shops. The final project of the All the shops recently current financial year was the refurbished by the Architec­ awkward refurbishment of tural and Building Section Huyton shop. This involved project a s mart, uniform carrying out the work whilst image. This h as been the shop remained open for achieved by the use of light Above: Chester shop before ... business. and dark grey formica Below: ... and after. The octagonal opening in the ceil­ H uyton shop now has all ing reveals part of the upstairs showroom. cladding complimented by the usual features of a mod­ the use of Ash timber and ern Manweb showroom, trim. including Tonduluce tubular lighting, a heat pump system This, combined with the and an attractive display cab­ careful use of mirrors, pro­ inet. jects a modern, open and spa­ The project also involved cious environment to display the construction of an office goods.

Director Trading Peter Hopkins (centre) during a visit to the completed Chester shop, with, lor, saleswomen Marion Davies and Margaret Dunne, Manager Ian Traynor, Saleswoman Laura Holmes, Shop Operations Manager Paul Sharkey and Regional Shops Manager Keith Leonard. Back to-the future WREXHAM shop has gone "back to the future" with a total refurbishment which draws on classic design influences. Combining "futurist" style Manweb Advertising and Pro­ with the latest in easily accessi- motions Manager Bill Gay­ ble open display shelving, the wood. shop also features Manweb's in- "We 've got a new layout , new store computer system, aiming colours and new materials, but to give customers the most up- the test will be what our .cus­ to-date high street electrical tamers think. I' m sure the new retailing. design will prove popular with Manweb drew up plans for them and could be the model for the new-look store with Lon- other Manweb shops in the don-based consultants John future. " Michael Design. The shop, which remained "We 've disregarded our usual open throughout the refurbish- rules fo r shop design and given ment, was officially relaunched staff. John Michael a free hand," said on April 6. CONTACT Page 6 Wirral women win a place in national first aid finals THE blood flowed freely at Capenhurst but fortunately none of it was real, when Manweb teams attended the 41st Electricity Supply Dis­ trict First Aid Competitions. Liverpool and North Wirral Districts as well as Hoylake Training Centre pitted their medical wits against sides from Fiddler's Ferry, Heysham and Ince B Power Stations, and Capenhurst and Nor­ web. The competition was the accident victims were organised by the Mersey­ played by "professionals" side and North Wales and from the Casualties Union. North Western Districts of "Move a broken arm the the Electricity Supply St wrong way and they scream John's Ambulance Associa­ like its the real thing!" said tion. Manweb's Welfare Services Strong Manager Jim Wilcock. Teams were presented Manweb fielded strong with a variety of accident teams in all categories with scenarios designed to test North Wirral Ladies win­ their diagnostic skills and ning their section to go on first aid abilities. to the national finals at An expert panel of doc­ Llandudno (results in next tors and a nursing officer month's Contact). Cooper Cup winner Steve Holmes treats a hand injury. acted as adjudicators, while Also a winner was North Wirral Electrical Fitter Steve Holmes, who received the Cooper Cup for y the best individual perfor­ mance by anyone not placed tt elsewhere in the top three. II An impressive perfor- tl mance was turned in by 1 Hoylake apprentices Heath II Ralphson and Jason Bennett a (both Mid Cheshire) - the d first apprentice team to n compete for a number of a CONTACT Page 7 Apprentices on top form FIRST year apprentices ijeath Ralphson and Jason Bennett won their place in the 41st District First Aid Competitions by coming first in a special Manweb apprentices competition at Hoylake. The duo, both from Mid the teams for the competition. Cheshire, beat three other In appreciation of Alf's dedi­ apprentice teams, winning the cation to the apprentices' first Alf Adamson First Aid trophy. aid training Hoylake Training The cup was purchased and Centre Manager Alec Smitton presented by Alf Adamson. The presented him with an engraved SI. John 's Society Officer and tankard. retired British Rail employee has Winning apprentices Heath for many years held First Aid Ralphson (left) and Jason Ben­ courses for Manweb apprentices nett are pictured proudly dis­ and put in many hours coaching playing the Alf Adamson Cup.

Young Chef David Thompson (centre) receives his prize. Also pictured are (l-r) Rob Sutton, of Cater Clothes, Sally Trevett, of South Wales Electricity, Chris Liddicoat, Manweb Commercial Sales Development Manager, runner-up Nick Story by Graeme Cooper Davies, third-placed Oliver Pinchon, and Paul Loveluck, of the Wales Tourist Board. Pictures by Mike Hall Young chef turns the heat on h is rivals CHAMPION chef David Thompson gave his rivals a roasting when he won a prestigious all-electric by Jackie Unsworth cookery contest. David, 20, who works at The contest, held at the ents costing no more than white chocolate mousse Bodysgallen Hall, Llan­ National Sports Centre, £28. served with strawberry dudno, took the Young Cardiff, was organised by David Thompson, who sauce. Welsh Chef of the Year title Manweb and South Wales trained at Llandrillo College He beat Nick Davies, 21, after serving up a mouthwa­ Electricity, in conjunction - where 1988 Welsh Chef of from the Pavilion Restau­ tering menu to the judges. with the Taste of Wales and the Year Stuart Langfield is rant, Aberystwyth, and Sadly, North Wales fared the Cookery and Food Asso­ a lecturer - impressed the Oliver Pinchon, 19, of the less well in the senior sec­ ciation. judges with his delicious Bryn Howel Hotel, Llan­ tion of the annual competi­ Cooking on electric appli­ dishes of rolled salmon and gollen, and took the first tion, when for the second­ ances, competitors were turbot in chive sauce, fol­ prize of £250 and a set of year running a chef from the challenged to create a three lowed by roast Welsh lamb chefs' knives. same South Wales Hotel course meal for four from with sweetbreads and traditionally Welsh ingredi- The winner of the senior competition was Andrew Jones, of the Celtic Manor, Newport, Gwent, who beat Mid Wales contender, restaur.ant-owner Gwen Davies - the first ever female finalist - of Ty Bwyta'r Hen Efail, Machyn­ lleth, and Jeremy Davies, also from the Bryn Howel Hotel, representing North Wales. • Andrew, who picked up a • • £ 1,000 prize, served up a • timbale of salmon and tur­ bot with a mariniere of mus­ • • • • sels, roast best end of lamb • with a peppercorn and tar­ ragon crust, followed by • • • ginger sable with poached • pear.

Pictures Above: Heath Ralphson phones for help while Jason Ben­ courtesy of nett makes a burns victim comfortable. South Wales Left: North Wirral First Aider Steve Morgan applies a tri­ A trio of top chefs . .. from left to right Jeremy Davies, winner Andrew Jones, and first­ Electricity angular sling to a casualty who also has head injuries. ever female finalist Gwen Davies. CONTACT Page 6 Wirral women win a place in national first aid finals THE blood flowed freely at Capenhurst but fortunately none of it was real, when Manweb teams attended the 41st Electricity Supply Dis­ trict First Aid Competitions. Liverpool and North Wirral Districts as well as Hoylake Training Centre pitted their medical wits 41st Electricity Supply District against sides from Fiddler's Ferry, Heysham and Inee B Power Stations, and Capenhurst and Nor­ First Aid Competition web. The competition was the accident victims were RESULTS organised by the Mersey­ played by "professionals" side and North Wales and from the Casualties Union. North Western Districts of "Move a broken arm the The overall placings were: the Electricity Supply St wrong way and they scream Points John's Ambulance Associa­ like its the real thing! " said Mens Pairs 1 Research Centre, Capenhurst 221.5 tion. Manweb's Welfare Services 176.5 Manager Jim Wilcock. 2 Manweb Liverpool District Strong 3 Manweb North Wirral District 166.0 Teams were presented Manweb fielded strong with a variety of accident teams in all categories with scenarios designed to test North Wirral Ladies win­ Ladies Pairs 1 Manweb North Wirral District 131.5 their diagnostic skills and ning their section to go on to the national finals at first aid abilities. Open Pairs 1 Research Centre, Capenhurst 194.5 An expert panel of doc­ Llandudno (results in next tors and a nursing officer month's Contact). 2 Manweb North Wirral District 177.0 Cooper Cup winner Steve Holmes treats a hand injury. acted as adjudicators, while Also a winner was North 3 Ince B Power Station 161.5 Wirral Electrical Fitter Steve Holmes, who received the Cooper Cup for years (see story above). to test their skills and diag the best individual perfor­ Jim Wilcock said: "The noses of the incidents. mance by anyone not placed teams don ' t have any idea "It calls for them to us elsewhere in the top three. in advance of the situations the minimum of equipmen An impressive perfor­ they will be faced with. and the maximum 0 mance was turned in by They are given certain improvisation." Hoylake apprentices Heath information, such as 'there's Ralphson and Jason Bennett a phone box half a mile As well as winning th (both Mid Cheshire) - the down the road, or that a Ladies Pairs, Manweb pu first apprentice team to neighbour will telephone an strong showings in both th compete for a number of ambulance,' but the idea is Men's and Open Pairs.

Manweb First Aid teams with Capenhurst Centre Director Dr. Lopez-Cacicedo (centre) and Mrs. Lopez-Cacicedo (5th from left). Receiving his trophy from Dr. Lopez-Cacicedo is Steve Holmes while the North Wirral Ladies team are (I-r) Lynn Jones, Rachel O'Connell and Sandra Holmes. CONTACT Page 8 People in profile Finance MANWEB'S Finance Department ("Finance") took on its present form as part of the pre-privatisation restructuring in 1989. Under the leadership of Finance such as taxation and Finance Director John Roberts it is Projects. Graeme Cooper Finance's job to ensure Manweb's In attempting to identify needs financial interests are protected. and require!TIents the Finance While the three main business Department works closely with the completes his special series on the divisions each have financial div isional accountants examining responsibility for their areas it is areas which could be developed the job of Finance to appraise and profitably and implementing Structure of Manweb with a look at the consolidate their activ ities, aiming systems to improve accounting to ensure the divisions operate as procedures. . Finance Department efficiently as possible and by As well as coordinating and Finance Director - John providing support in key areas. supporting financial operations the Roberts. Expert back up is given in areas Finance Director and his staff wi ll

Corporate Finance Manager - Financial Manager - Chief Internal Auditor - Treasury Manager - David Light Bob Evans Kevin Healy Dennis Hughes

RESPONSIBLE for analysing Manweb's business FINANCIAL Manager Bob Evans is THE internal Audit Department is a service TREASURY Manager Dennis Hughes and performance at the divisional and corporate level, currently working on special privatisation department within Manweb responsible for Treasury Analyst Elaine Lewis aim to manage David Light heads a five strong team which projects prior to his forthcoming retirement helping management at all levels to control as Manweb's money as efficiently and profitably as includes Corporate Management Accountant in July. effectively as possible those areas for which they possible. are responsible. The aim is to provide feedback The Treasury function. is relatively new to Graham Morris and Corporate Accountant Peter The areas of Audit and Accounting for Nowlan. about the management and control of the Manweb, as prior to April 1989 these which he was previously responsible now fall " Within Manweb Corporate Finance has business, to report deficiencies and to make arrangements were handled by the Electricity responsibility for reporting to the Directors on within the remit of Financial Controller John recommendations for improvement. Council for the industry as a whole. business performance at divisional and corporate Couch and his management team. Chief Internal Auditor is Kevin Healy. Manweb obtains money from different sources, level," says David Light. One of Bob Evans' ongoing projects is "Although we are within the Finance Director's mainly from the sale of electricity, and electrical His team coordinate and analyse information identifying and updating information for department we stand outside of any executive appliances and contracting services. provided by financial accounting and divisional Manweb's Long Form Report, and liaising function, so that we can provide an independent "When we have cash surpluses on a day-to-day accountants, combining it with corporate with the Board's Reporting Accountants, appraisal service," he says. "We are effectively a basis, our aim is to invest it as profitably as information to achieve a picture of Manweb's Spicer & Oppenheim. control which works by evaluating the adequacy possible and with a view to having it available to cover for the days when we forecast that we will overall financial performance to present to the "The Long Form Report contains a great and effectiveness of other controls, and part of Directors. our job is to review systems and highlight any be short of money," says Dennis. "It's expensive deal of information on all Manweb's to have to borrow money and that's why cash flow In order to do this, new Management activities and we have a rolling update problems we find to the appropriate manager." Information Systems are being introduced which Internal Audit is concerned with improving forecasts are important." programme in preparation for flotation," in particular will compare achievements with business performance, it provides professional Each of the divisions, as well as the corporate says Bob Evans. budgets and highlight Key Performance areas. opinion on the reliability and relevance of functions, contribute to producing Manweb's This will assist the Directors in making business With his detailed knowledge of Manweb's management information used for decision cashflow forecasts, and Treasury uses these to decisions. operations he is considered ideally placed to making, it assesses controls over the protection of help eliminate borrowing and maximise surplus The current budgeting system has been gather and coordinate the Long Form Manweb's assets and interests, it reviews systems cash to fund Manweb's development projects or developed over the past months by Peter Nowlan. Report data, and he has also been assisting in to help reduce the risk of fraud and irregularities, for investment elsewhere. It is considered that accurate budgeting will be a the preparation of Manweb's Prospectus. particularly computer-related fraud and provides Treasury is responsible not only for funding day-to-day operations but also for raising funds key success factor post-privatisation. It is vital that every piece of information a source of advice on management control issues .. One of the main areas of Corporate Finance's Internal Audit has three main operational for further investments in the business, and contained in the Prospectus is true, accurate, works closely on these with Corporate Finance. current work is with the Capital Structure and verifiable. groups, all geared to appraising and promoting negotiations, which will be important for control at reasonable cost, they are based at head As part of its financial strategy, Treasury will Manweb's future prospects post-privatisation. The same criteria apply to all information office in Chester and operate throughout be analysing the financial 'risks' and This has involved Graham Morris' full time released prior to Manweb's flotation, and Manweb. 'opportunities' of Manweb's activities in terms of commitment in assisting John Roberts, the Finance another of Bob Evans' responsibilities is The Computer Audit Team, led by Computer interest rates and foreign exchange rates. Having identified 'risks', Treasury will take appropriate Director, in discussions with the Department of representing the Finance Department on the Audit Manager, Osian ab Ifan, assess the action to try either to minimise or eliminate Energy. Vetting Committee, which deals with all effectiveness and security of computer based possible adverse effects on Manweb's finances relevant pre-flotation material. systems of all types throughout Manweb's Part of the team's work involves analysing the and, having identified 'opportunities', will seek viability and profitability of possible major Again drawing on his knowledge of activities. to take advantage where appropriate. investment projects proposed to the Directors. In Bill Harrison heads the Special Investigations Manweb's systems and structure, Bob Evans Any purchases of services or equipment from addition, they will monitor possible returns on team which examines possible fraud or theft and is actively involved with the Board's Capital overseas will be influenced by exchange rates, any other suspicious circumstances, while the capital expenditure. Expenditure programmes, working closely and these will represent opportunities to exploit Corporate Finance has developed a corporate with both Finance Depar-tment managers Project Team - divided into two groups - is led by favourable conditions and to minimise risks from ' cross charging policy within Manweb. This aims and management throughout Manweb. Paul Dewar and Stuart Carr and takes care of the unfavourable trends. to allocate Corporate costs to the users on an' mainstream audit work, reviewing all the Treasury is now developing long-term The information for all of these projects business systems. ongoing equitable basis .. strategies, examining the best ways to provide Ultimately David Light and his team are must be produced to a strict timetable, to " We ' re here as a service to all levels of meet numerous pre-privatisation deadlines, finance for Manweb's current activities and responsible for ensuring that the financial management," says Kevin Healy. "If the controls future development and how to maximise activities of the,divisions and corporate services and with his coordination and liaison role aren' t working properly it becomes impossible Manweb's income. With this in mind, the are viewed as a whole. In this Corporate Finance Bob Evans aims to obtain up to date for managers to manage effectively - it's our job Treasury team has recently been strengthened work closely with Arthur Ellinson 's Corporate information from the right people at the to review those systems and report when they are with the appointment of David Lawson as Strategy team. right time. not working." Assistant Treasury Manager. CONTACT Page 9 Department Pair with a

be responsible for Manweb' s situation. "After privatisation The Finance Department covers relations with the City and there'll be no more help from the many diverse areas of the Board's taxing role financial institutions. Government. If we need money it operation. Some of these have will have to come from elsewhere undergone restructuring, and other These will become increasingly ALSO reporting to John Couch are important after Manweb enters the - from the City, from banks, from totally new functions including private sector, and it is vital that overseas and to get that money it Taxation and Corporate Finance Manweb's Taxation Accountants - John Manweb operates and is seen to won't just be good enough to show have been taken on with a view to Gorman and Helen Connolly. operate as a well-managed, that we will be improving our assisting Manweb pic to operate in Taxation is an ever changing environment, with profitable organisation. service to the public, we must also its new environment. numerous disciplines such as corporation tax, show that Manweb is profitable capital gains tax, VAT and income tax to be John Gorman and Helen Connolly - Manweb pIc will have However, Manweb considers and commercially viable." considered, though the Taxation Accountants do Taxation Accountants. responsibility for all its financial central to all its activities will be not deal with staff's personal tax matters. affairs after privatisation including But while Manweb will be the need to operate efficiently and the raising of capital for any major responsible for its own borrowing profitably. This is essential both There is a great deal of crossover between the increasingly important role in advising the projects, such as shop or system it y;ill also have the freedom to for the success of the business and various areas of taxation, and it is vital that company. As John Gorman.explains, it is vital to refurbishments. invest any surplus capital to gain to ensure investors see Manweb information is produced on an accurate and timely keep up with developments in taxatiori. Alterations John Roberts sums up the extra profit. pic to be a worthwhile investment. basis - to satisfy both Manweb's own internal can represent millions of pounds to Manweb. accounting requirements and those of Customs and "Tax law can be altered by legislation and court Excise and the Inland Revenue, who are rulings. These happen continually - it isn't just a responsible for collecting taxes. case of things being changed once a year in the Some areas will be new to Manweb as it enters Budget," he says. the private sector, but Manweb considers one of the A major change affecting Manweb has been the most notable changes brought about by the introduction of VAT on the sale and purchase of Electricity Act is that Manweb pic will have electricity, and the effects of this need to be allowed complete responsibility for ensuring it fully for in Manweb's tax and accounting systems. understands and complies with tax laws. Should it "We take both a proactive and reactive approach fail to do this the fmancial penalties are severe. to changes in taxation," says Helen Connolly. "We Previously the Electricity Council produced are constantly looking at the implications of guidelines for all the Area Boards, and also changes. Any alterations can be relevant, and a provided a back up support service on taxation. small change in one area of taxation can have big Now Manweb's own tax specialists are playing an effects on Manweb."

Corporate Strategy Adviser - Financial Controller - Arthur Ellinson John Couch

ASSISTING the Executive with the development of FINANCIAL Controller John Couch has overall Business Strategy is the responsibility of Corporate responsibility for three main areas of Manweb's Strategy Adviser, Arthur Ellinson. Financial operation: Financial Accounting, the "The Section has three main areas of activity - Project Group and Corporate Taxation. corporate strategy itself, the corporate planning Each of these sections functions process and administration of the privatisation independently, and it is John's job to co-ordinate project," he says. them and ensure Manweb's financial Working with Arthur Ellinson on the Corporate information systems are up to date and able to Strategy itself are Head of Strategic Studies Tony provide the right information quickly and in a Accountancy Manager - Smith and Business Analyst Gillian Ellsmore. The readily accessible format. Eifion Jenkins strategy team will be analysing factors such as "While existing systems were appropriate for emerging businesses competition, opportunities for the Board as a state-owned industry, after BOB McMahon heads the Financial Project Team which REPORTING to John Couch, Accountancy Manager growth, new relationships amongst companies in privatisation Manweb pIc will need access to was formed just over two years ago to assist in the Eifion Jenkins is responsible for ensuring Manweb's the privatised electricity supply industry, information in many different ways. We will implementation of improved financial systems. central accounting function works efficiently - a job organisational structures and market and economic have to produce accounts monthly, quarterly In addition to Bob, the Project Team comprises four covering several key areas. trends. Taking this analysis, the team will evaluate and yearly to meet not only our own needs but full-time members of staff, Carol Westley, Rob Jones, One of these is control of the general led~er, from which Manweb's external published accounts and strategic options in order to offer advice to the arso those of the Companies Act, the Stock Mike Artell and Karen Martin. However, depending upon the particular project, the team can incorporate personnel internal financial accounts - including those for the Executive. Exchange and the Director General of from other departments, outside consultancies and Director. General of Electricity Supply . are prepared. "I believe success in any competitive situation Electricity Supply," says John Couch. Information Systems to add to their own specific skills. "We have to make sure all the information is can only be secured if a well founded strategy is "The new accounting system we are This combination of technical expertise, combined with incorporated into the general ledger as speedily and as translated into plans, designed to secure the developing is scheduled to replace Manweb's the in-depth knowledge of Manweb which the team has accurately as possible," says Eifion Jenkins. required improvements in performance, effective existing Financial Management Accounting brought to the "project group," is a solid base on which to Responsible for the actual maintenance of the ledger and production of the accounts are Financial Accountant control and good communications," says Arthur. (FMAC) and Financial Management develop the systems Manweb considers necessary for the future. Geoff Stand ring, Assistant Accountant (Nominal Ledger) " Dr. Jeff Morgan, Business Planning Adviser is Information system (FMIS) from April and we The team is currently engaged on the implementatiol) Mike Mole and Assistant Accountant (Financial seeking to develop Manweb's planning framework are arranging a series of training sessions for of new General Ledger and Fixed Asset Register systems. Reporting) Chris Shepherd. to enable Divisional Directors and Heads of users to familiarise themselves with the new The two systems are computer software packages Also reporting to Eifion Jenkins is 'Cost Accountant Corporate Services to develop their business plans system." purchased from Quality Software Products (QSP). The Dave Lucas, who ensures cost controls are adhered to and in accordance with Manweb's overall strategy." "I believe the close co-operation of the Project QSP packages were selected after a detailed investigation are functioning correctly. of various alternatives available, including in-house Capital Accountant Ian West reports on new capital The Privatisation Office, staffed by Alan Group, Divisional Accountants and the solutions. Selection was made by a joint team from expenditure and maintains what will become Manweb's Chapman and Ian Linford, deals with Information Services support team are Finance and Information Services using three main criteria register of capital assets, which includes all network documentation and issues associated with important in developing a system to help - performance, cost and implementation timetable, with equipment as well as vehicles and buildings. privatisation. The team monitors Manweb's managers analyse and control costs through on­ the latter being particularly relevant in the light of the tight The Creditors Payments section deals with Manweb's progress against an overall timetable, trying to line enquiries and access to financial information deadlines imposed by privatisation. accounts payable - everyone to whom MjlRweb owes money. Managed by Glyn Walley, this section checks that ensure that vital deadlines are met in the run up to giving an instant breakdown of expenditure." "We hope the packages will be capable of giving Manweb the financial information it needs for statutory ordering and delivery of goods and services follow correct flotation. The introduction of a company-wide Fixed accounts and regulated accounts as well as providing procedures before payment of invoices can be authorised. "Along with Amanda Johnson our Secretarial Assets register and the development of a managers with the most timely and accurate system Cash Income is for the most part- taken care of within Assistant, we are a small team and as with so many Corporate Tax team capable of handling our pIc available to assist them in managing the business," says the Power Marketing Division's Income and Accounting people in Manweb, we are busy seeking to taxation requirements are two of the other major Bob. section. Within the Finance Department Cashier Bev understand the new commercial environment into changes taking place. Corporate Finance are currently defining the sort of Johns deals mainly with cash going out from Manweb, either by cheque or by transferring amounts via After privatisation Manweb pIc will need to information and reports that will be required and the which we are moving. A clearer picture of this project team are then adapting the system to meet those electronic banking methods. new world will emerge during 1990 and the future operate within extremely tight time frames, and requirements. "The packages are in our view extremely Also reporting to Eifion Jenkins is Special Projects and looks to be very challenging," says Arthur. Manweb sees this ability to react quickly is user friendly and although one of their main selling points Development Accountant Keith Williamson who looks at "So basically our task is to take the corporate crucial if it is to function efficiently. is their flexibility, it is hoped that most of the requirements ' various areas where the Accountancy Department may be view, identifying and analysing strategic "We must have systems which are capable of can be identified in advance." able to improve its accounting systems 'troubleshooting' information in an attempt to ensure the Board adapting to change," says John. "It's no use Once these systems are operational it is hoped that the in any problem areas. team will be able to respond quickly to additional or As well as seeking to ensure that Manweb's receives the right advice at the right time. In this taking six months to change things, and we are changed requirements by fine tuning the systems. Based accountancy function runs smoothly and efficiently, way we will endeavour to make our contribution to now setting up on-line systems which will be able on both Corporate and Divisional requirements, on-line Eifion Jenkins is involved in liaising with Manweb's what we believe will be the success of Manweb to adapt in a matter of weeks or days to new and hard copy reports will be available as required to meet external auditors for the preparation of the annual pic." requirements." the variety of user needs which privatisation will demand. accounts. CONTACT Page 10

A healthy ingredient PEANUT butter is more than just a filling for a sandwich - it is a versatile cooking ingredient which can be used in numerous that costs ways. The USA is the world's largest exporter of peanuts. Originally they were grown in South America, and it is believed the Incas peanuts! ground them up and mixed them with honey • • • or cocoa to produce a primitive form of GRILLED PEANUT AND HAM NUGGETS peanut butter. (serves 3 to 4) Peanut butter is a highly nutritious food, providing an 2 tbsp (30ml) smooth peanut butter; I egg, size 2, beaten; excellent source of protein, high levels of fibre and valu­ 120z (350g) lean cooked ham, cubed; 30z (75g) fresh able vitamins and minerals, and the fat content is largely wholemeal breadcrumbs. Double your score unsaturated. Unsaturated fat, as opposed to saturated fat, is Beat the smooth peanut butter and egg together until thor­ oughly mixed. Dip cubes of ham into the egg mixture, then HOW nifty are you with numbers? To solve this tricky puzzle all believed by medical professionals to help reduce blood you have to do is figure out where the numbers below fit into the coat in breadcrumbs. Cook under a moderate grill for about cholesterol levels in the body, therefore reducing the risk of grid above so that each vertical and horizontal line totals 20. You heart disease. eight minutes, turning occasionally. need to work out where the single digits go - and what they are! Hints and tips: PEANUT SALAD OPEN SANDWICHES ACROSS I. When measuring peanut butter by spoon from the jar, (serves 4) 33337 41741 3173 5217 7343 172 247 22 24 31 put a little flour on the spoon or heat it first. You will find 32 33 44 73. the peanut butter comes off more readily. J spring onion, very finely chopped; 1 carrot, grated; 3 tbsp (45ml) smooth peanut butter; 4 slices malted wheat 2. Use equal quantities of peanut butter, mayonnaise and DOWN bread; crisp lettuce; cress; cucumber, peeled and sliced. natural set yoghurt to make a creamy dressing for chicken Mix the spring onion, carrot and smooth peanut butter 31373 2371 3312 3752 122 137 173 234 32 32 41 or salads. 43 73 74 74. together. Spread on bread and arrange salad on top. Cut 3. Add peanut butter to cooked vegetables such as corn each slice in half diagonally. on the cob or jacket potatoes. This is especially good for vegetarians as it adds protein to the meal. Down and across PEANUT BUTTER BISCUITS 4. Crush garlic into peanut butter, add lemon juice and IF you use all the letters beneath each diagram you can forVl a complete (makes 20) word, part of it reading across and the rest reading downwa:rds. The first then use to make nutty garlic bread. 202 (50g) crunchy peanut butter; 20z (50g) butte!; soft­ part of the word can be in either direction. An example has been worked out for you . .. see if you can solve the remainder. 5. Spread peanut butter and honey on toast for a teatime ened; 30: (75g) light, sojf brown sugar: half a teaspoon treat. Send your answers to BOTH the "Double Your Score" and "Down and (2.5ml) vanilla essence; 50: (150g) self-raising f70ur; 2 tbsp Across" puzzles to: Fred's Puzzle Corner, Contact, Room sEI, Manweb (30ml) natural yoghurt. pic, Sealand Road, Chester CHI 4LR. The sender of the first correct SPICY CHICKEN TIKKA Cream together the crunchy peanut butter, softened butter. entry drawn will receive a £5 prize. (serves 6) sugar and vanilla essence. Mix in the flour with a fork. 12 honed chicken thighs. Marinade: 30;: (75g) smooth­ Bind the mixture with yoghurt and form into 20 even-sized peanut butter; 50:: (l50g) carton natural yoghurt; I clove balls. Arrange on a lightly greased baking tin and flatten garlic, crushed; half a cucumber, peeled alld shredded; half lightly with the prongs of a fork. Cook in the oven at 350F, I a teaspoon (2.5ml) cayenne pepper; I tsp (5ml) chopped 180C, mark 4 for 12 to 14 minutes. Cool in the tin, then I fresh mint. transfer to a wire rack. U Mix together the marinade ingredients in a large bowl. SUTBEE Cut the chicken into pieces and add to the marinade. Stir PEANUT AND BANANA TEABREAD well. Refrigerate for one hour. Transfer chicken to an (makes 14 slices) 1 2 3 ovenproof dish and cook in the oven at 375F, 190C, mark 5 30z (75g) wholenut peanut butter; 207: (50g)butter, sojf­ for 15 minutes. Baste with marinade during cooking. Serve ened; 50: (l50g) caster sugar: 2 eggs, size 3, beaten; 3 with cooked noodles. I~ medium-sized bananas; 80z (225g) self-raising flour: I tbsp (15ml) lemon juice. fr I BBLLLU ENKTOB STIR FRIED BEEF WITH CORIANDER Cream together the wholenut peanut butter, softened but­ --.J (serves 4) ter and sugar, and beat in the eggs a little at a time. Mash GIWRPPAHT I 'I,lh (750g) rump or sirloin steak; 1 onion, finely the bananas and fold into the mixture with the flour and chopped: I tbsp (15m!) oil; I green pepper, de-seeded and lemon juice. Turn into a lined 21b (900g) loaf tin. Cook in 6 cu t into strips: I red pepper, de-seeded and cut into strips; the oven at 350F, 180C, mark 4 for one hour. Cool in the tin. Cut into slices and spread with wholenut peanut butter. 4 30: (75g) crunchy peanut buttei'; 'I. pint (125ml) white 5 R wine; 'I. pint (125m I) chicken stock; 'I. tsp (I.25ml) ground § coriander. PEANUT SALAD DRESSING ~ Cut the beef into thin strips. Heat the oil and stir-fry the 50: (I50g) cartonnatura{ thick set yoghurt; 3 tbsp (45ml) onion until tender. Add the meat and cook until brown all wholenut peanut butter; 2 thsp (30ml) tomato ketchup; 1 ETBRPCT ESLIMEO KMAPSTUEE over. Add the peppers and cook for one minute. Stir in the tbsfJ (15m!) Worcestershire sauce: I tbsp (I5ml) lemoll crunchy peanut butter, then add the wine stock and corian­ juice. der. Bring slowly to the boil and simmer for two to three Mix all the ingredients together with a fork. Chill before *THE winner of last month's Abbreviations competition is Runcorn Meter Reader Brian Marsh, who gave the following correct answers: 1. minutes, stirring occasionally. Serve with rice. For tougher using with any combination of vegetables or salad ingredi­ Non Fossil Fuel Obligation, 2. Director General of Electricity SuppIJ', 3. cuts of mea't, continue to simmer for an extra few minutes, ents. Public Electricity Supply (Company), 4. Office of Electricity Regulation, 5. National Grid Company. CONTACT Page 1l

tains and sea Beautiful scenery Near Snowdon - Quiet valley. and lovely walks. Prices from Modern flat, all facilities. Sleeps DRIVING TUITION £100 to £220 per week. Tel:0341 four. Beautiful views, free fish­ Robin Jones School of Motoring 423912. ing. Contact Mrs A Bohannon, 028685537. Department of Transport approvced driving instructor. French Riviera - Six-berth cara­ Member of the Institute of Advanced Motorists. ROSPA Advanced Driving Cerificate. Member of the Motor Schools van, all amenities on site, within South of France - Six-berth car­ of Great Braitain easy reach of Monaco, St avan to let on site with all ameni­ HOLIDAYS Tropez, etc. Golf, riding close by. ties. Easy reach of Monaco, SPECIAL DISCOUNT FOR MANWEB STAFF Newquay - Cornwall, family-run SAE to MWiliiams, The Lodge, Monte Carlo, St Tropez etc. * Beginners to Advanced Brittany/SW France - Caravans guest house with good home Lingen , Bucknell, Shropshire, or Some * MotorWay Courses and mobile homes. Self-drive cooking . Family rooms. Friendly tel : 0544 267579. dates July and August. Tele­ * Dual Controlled Metro pack. Tel: Crewe Internal 178 or atmosphere, Sea views. 200 phone 0544 267579 after 6pm . * Free Pick Up Service 0270 766675 (Ian Linford). yards from town centre. Dinner, Newquay - Cornwall. Guest ESI staff only. For details telephone 0836 259896 (daytime) or 051 339 bed and breakfast from £70 per house, sea views, two minutes 8135 (evenings). Caravan - Towyn, Near Rhyl, week. Former Merseyside family from beaches. Quiet area close Costa del Sol - Puerto Six-berth , two bedrooms, will make you welcome. Disc. for to town, good food, comfort, Cabopino, situated between shower,fridge,fully fitted. From quick sale. Room needed. Con­ sad bereavement. Manweb empls. Apply Avondale, prkng. BB/ EM £65 - £80 per Marbella and Fuengirola. Supe­ £75 per week.Tel : 0978 362615/ tact Brian Crabtree on Farndon 28 George Road, Newquay, week. ESI staff. Tel :063787 rior 2-bedroom apartment, plus 352653. (0829) 270541. TUITION Cornwall. Tel : 0637872234. 4291 (Mr Pleasants). settee in lounge converts to 2 single beds. Superb views over Driving Lessons - Arnold Costa Del Sol - Benalmadena Camera - Olympus OM 10 with Algarve - Privately- owned villa Anglesey - Tal-y-Bont Cottages, yacht marina and sea, lovely flash , carry bag, self timer and Hughes, D.O.T. A.D'\', School of studio apartment, suitable for set in large gardens in the Dwyran. Luxury cottages set in a beach and swimming pool. Ideal Motoring. Expert Tuition. Door to two or three people. Excellent instruction books. £110 ono. Con­ Monchique Hills. Spilt level/din­ 17-acre smallholding, 11 /2 miles for family or golfing holiday. tact Bob Cook at North Wirral Dis­ Door service. Refresher and pool and facilities. Shops and ing room , good kitchen facilities, from shingle beach of Menai Supermarket, video bar, restau­ motorway lessons if requested . bars with entertainment nearby. trict ext. 2298 or 051-639 6433 utility room , two-good sized bed­ Straits and four miles from rants etc on site. Fully equipped after 6 p.m. Discount for Manweb employees. 10 minutes walk to beach . As rooms, terraces with garden fur­ sandy beaches of Uanddwyn. for self catering. Available for 2 Telephone Warrington 50178 or advertised in Global and Sol hol­ niture. Panoramic views of the Nature reserve, bird sanctuary, weeks, Saturday October 13 to 39421. CARS iday brochures. Telephone Joe West Coast, 24 kms away, sea zoo, shops and restaurant Saturday October 27. Rental Flanagan, H.O. int. ext. 2957 or Swimming pool. Maid service. nearby. Weekly prices - includes electricity, linen, towels Nissan Sunny Coupe - 1.5 SGL LEISURE 024441097 evenings. Food hamper provided. Flights July/August £220, September 1 and weekly maid service. Con­ Maxima. C Reg ., 39,000 miles, arranged. Tel : 0352 55090 or to 15 £180, September 16 to 30 tact J. Bird, Southport (0704) vgc, full service history, £2,750. Sea Fishing - On board Miranda Criccieth - North Wales House 074570474. £160, October £130. Telephone 38645. Reason for sale - su rplus to out of Holyhead, Anglesay. Deep overlooking village green , Deeside 819768. requirements. Contact Brian Crab­ sea, reef or wreck fishing . Trips Sleeps six. CTV. Beach and arranged for 4 to 12 hours, Anglesey - Self catering and Caravan - 6-berth to let. Fully tree on Farndon (0829) 270541. shops two mins. Tel : 0766 522 licensed and insured for parties of coarse fishing holidays. Two Llandudno - Rosaire Private equipped with electricity, cooker, 614 (Ann Tudor) . 12. Boat hire from £50. Rods , lakes on 15-acre site overlook­ Hotel. Family run and situated in fridge, inside flush toilet. Beauti­ FOR HIRE tackle and bait available. Contact ing Snowdonia. Touring cara­ lovely garden area of town , yet ful and peaceful countryside. £8 Rolls Royce - White , for wed­ Kevin Wright, Miranda Sea France - B&B, H/B, Caravans vans and tents welcome. close to all entertainment and per day. Contact Mrs. R. Evans dings, etc. Contact D. H. Davies Angling, Mon Elian , Moelfre, and camping. Tarn et Garrone Brochure available. Tel: 0248 shops with no hills to climb. Free on 049084 208. on Ruthin 2040. Region. Close to junction 8 and 713410. car park. Tea/coffee facilities. Anglesey, Gwynedd, Tel 0248 9 on Autoroute between Bor­ 88459. Some en suite rooms available. Snowdonia National Park - deaux and Toulouse. Excellent ACCOMMODATION Weston-sup'r-Mare - Static car­ Excellent home cooking, served Comfortable modern flat, all catering, including French , Tennis - Liverpool Electric Supply avan on farm . Six berth , sep. at separate tables. Telephone facilities. Sleeps 4. Beautiful To Let - Room in pleasant house. Indian, and vegetarian cooking. Tennis Club welcomes new mem­ dbl. bedroom, shower, toilet, TV, 0492 77677 or write for brochure quiet valley, 6 miles from Walking distance to town centre Much to see and do, or just relax bers, established or beginners. etc. All season price £70 per to Mr and Mrs WG.Evans, 2 St Caernarfon. Close to shop and and Manweb, Chester. £40 per in sunshine. Ex-SEB employee. club sessions Sunday am/pm and week. Tel: 093472 292. Seiriols Road , Uandudno, pub. Free fishing . Tel 0286 week inclusive. Contact Tim Read­ Tel : David Boniface, 010-33 (63- Wednesday evenings. League Gwynedd LL30 2YY. 85537. ing on Chester 376017. 95-95-20). matches played mid week Newquay - Cornwall. Luxury evenings. Contact Ken Rigby at caravans with shower, and econ­ Anglesey Bed and Caravan - New 31' , 6.7 berth. WANTED Lister Drive, int. ext. 2170 or 051 Pony Trekking - And farm holi­ omy vans. Colour TV, flush toi­ Breakfast/self catering summer All maons services. Gas, elec­ 2541900. days. Accompanied one-hour to Back Mudguard - Deep valance let, etc. Pleasant site near town let. Secluded farmhouse with tricity and colour TV included. full-day treks for novices or type for D1 BSA Bantam Motor and beaches. Cleaned and panoramic views of the Snowdo­ Sited on Haven's Ty Mawr Holi­ Season Tickets - 1990 for Afon experienced riders. Holiday cot­ Cycle. Contact Mr. R. Steele on maintained by owners. From £50 nia range. Within 10 minutes of day Park near Abergele (Dragon Dwyryd in the Vale of Ffestiniog. tages available. Self-ctrng. or 0691 777765. per week. Tel:0637 876589 the main town Uangefni and Award). Free entertainments, Salmon, sea and trout and trout. bed and breakfast or half-board. (Gill). sandy beaches. Idyllic for bird heated indoor swimming pool, Excellent runs of sea trout Lic. restaurant open to non-resi­ PERSONAL watchers, Tel : Bodorgan (0407) family club, disco, children's throughout the summer, also dents. Lunch, afternoon tea, din­ Spain - Lu xury villa, three dbl 840038. Tiger Club etc. Near all major Astbury - Mrs. E. Astbury is enviable run of salmon. On ly ner. Private parties catered for. bedrooms and two two bath- . resorts. Telephone Chester deeply grateful for the many com­ three tickets available at £300 Further details: Hwylfa Ddafydd rooms. Private swimming pool. Presthaven Sands - North 372860 for details. Families only forting messages received and each for 21 /2 mile stretch of pri­ Country Farm Holidays. Tel : Col­ Quiet area "Calpe" Costa Wales. Caravan to let. Colour (sorry, no pets) . Discount for tokens of sympathy shown by col­ vate beat, both banks. Contact wyn Bay 516965. Blanca. Walled gdns, terraces TV. Shower. Fully fitted . Good Manweb employees and fami­ leagues and friends in her recent Gareth Price on 076676 2451 . ect. Five minutes from site facilities. Tel: 061 3668789. lies. Port Grimaud - Si x miles St uncrowded beaches. Available Tropez. Four /six-bth. caravans, from £150 per week. Telephone City of Chester - Self catering Toomargoed, Rhyl - Take that PLEASE PRINT YOUR FREE AD. ON THIS with electricity, h. and c. water, 0736 664177. flat. Centrally heated. TV, fridge, break you 've been promising shower. on three star hotel site . COUPON OR ON PLAIN PAPER linen provided. Parking, all inclu­ yourself. Relax in a family hotel Lu xury coach travel from most Dolgellau- Traditional farm­ sive. Tel: 024442538. and enjoy good home cooking areas. Tel : 0670 712399. house cottage set in a seven­ and fully licensed bar. Weekly acre small holding in Snowdonia Luxury Caravans - Eight berth . rates for B & B and evening (BLOCK CAPS PLEASE) Porthmadog - Holiday bunga­ National Park. Sleeps seven Uanrhystyd, West Wales (on the meal from £50, weekend or mid­ low, sleeps six. Black Rock plus cot. Tastefully modernised. Cardigan coastline) . Pleasant week breaks from £30 per per­ Sands five minutes' drive. Con­ Fully-fitted kitchen, inc dish­ site (no club) nine miles from son. Ring Len or Sandy on 0745 venient Ffestiniog Railway, washer and microwave. Storage Aberystwyth and 11 miles from 334103 or 678 3003. Snowdonia National Park. For heaters and large inglenook fire­ Newquay. Near to beach with infmtn .: C.Jones, 2 Meadow place. Ample parking and beautiful scenic views. Families Sailing Holidays - Artemis. Drive, Porthmadog. Tel: 0766 grounds. Kennel for pet by only. Sorry, no pets. Contact K. Comet's 850 (28ft) Bareboat 2519. arrangmt. Easy access to moun- A. Cull on 0939 33005. Charter. Moody 37, Bareboat or skippered charter. Corfu based. Tuition available. Full inventory. Contact H. J. Hargrove on 0270 WELl-, :t'VE. 67556. ALREADV ' Name: ...... (7", E~ yO'\) Work place (or retired) ...... FOR .SALE SOTH~ Sun Bed - Top grade model. 20 Tel : ...... tubes in total for a safe tan. 10 x 6ft tubes under, plus 10 x 6ft Send to: 'CONTACT' FREE ADS, MANWEB, SEALAND ROAD, CHESTER CH1 4LR. tubes over pine frame. Cost £1,000. Will accept £275 for CONTACT Page 12 Best feet forward SUNDAY, October 7, 1990 is a date for your diary. The annual ESI 10-mile Road Race will be held on that day and, in its seventh year, the popular event will return to Ferrybridge Power Station, Yorkshire, where the race was first held in 1984 • Details and application forms resulted in the champion Beck­ will appear in Contact in the with Knowle team - winners of coming months. the 'Wylfa Shield'in 1989 - 10 Reorganisation of the elec­ being broken up. The shield is tricity supply industry has presented to the fastest team from any ESI location, so now bridge, on CTN 614-371 or is the time to start training! 0977 674141, or from Geoff Further details are available Gee on CTN 211-5547 or 01 Gymnast Gordon feels from Colin Todd at Ferry- 6345547. head over Kart racing by for charity Jackie Unsworth heels MANWEB staff are being offered the chance to expe­ rience the thrills and spills of indoor karting ...and at GYMNAST Gordon Park is feeling "head over heels" the same time raise money for charity. A special "Race for Life" event has been organised after winning a pair of gold medals and a trophy in a in aid of Mersey Kidney Research at the new Deeside recent acrobatics event. Karting Centre on Saturday, May 12. Each entrant Gordon, a 2nd Engineer in ning the Varsity match against will be guaranteed five practic'e laps of the circuit the Special Developments Sec­ Oxford. and four races (four laps per race). tion of Network Services at Following another long The winners of the heats will then go through to Head Office, took the top break, Gordon, who has worked the finals and there will be trophies and champagne awards in the Tumbling and for Manweb for just over a year, at stake. Entry costs £40 per person, and tickets are Mixed Pairs events during the joined Wrexham Olympic Gym available from the Deeside Indoor Karting Centre, Welsh Sports Acrobatics Cham­ Club last November, and soon Going for gold ••• gymnast Gordon Park with the medals and trophy tel. 0244 531652 or from Peter Lyne on 051 6483457. Full race suits including helmets and gloves will be pionship, held at PI as Madoc got back into the swing of he won in the Welsh Sports Acrobatics Championship. Sports Centre near Llangollen. things. provided. A former English Schools He said: "When I joined tumbling and pairs events. To He was partnered by Heather champion, 25-year-old Gordon Wrexham Club, I decided to prepare him for the tough com­ Wale, of Yale College, Wrex­ took up gymnastics when he take up Sports Acrobatics, petition, rigorous training ses­ ham, and a fellow member of was nine, joining a local club in which is quite different from sions at the National Sports Wrexham Olympic Gym Club, Crossword his home town of Southampton. the traditional gym work in that Centre in Lilleshall, Shropshire, in the mixed pairs event. Up to the age of 15, when he it involves circus-type exercises are now on the agenda. "I didn 't expect to do so well, decided to concentrate on his - tumbling, floor and balancing The recent Welsh event at and I really entered for the fun school work, he mastered tradi­ work. It's slightly easier and a PI as Madoc was his first com­ of it. But everything went well Solution tional gymnastics, becoming an lot more fun!" petition in several years and, on the day and I'm really expert on the parallel and high Gordon, whose wife Sandra although delighted to win a pleased with the results," said ACROSS: 3. Exporter, 7. Marina, 8. Circus, 10. Clutch, 13. bars. until recently also worked for couple of golds, Gordon was Gordon, who also coaches other Time, 14. Drift, 15. Brazier, 17. Wheedle, 19. Catch, 20. Loss, Later, as a student at Cam­ Manweb, in Marketing Services disappointed to narrowly miss gymnasts in his spare time. 22. Hatred, 25. Engage, 26. Afraid, 27. Pargeter. bridge University and spon­ at Head Office, was selected for picking up the trophy for the "It's quite a dangerous sport DOWN: 1. Rail, 2. Pict, 3. Each, 4. Purser,S. Rout, 6. sored by SEEBOARD as a tech­ the Welsh National Sports overall highest score for Tum­ if you fall wrongly, but it's this Researched, 9. Sinister, 10. Codswallop, 11. Universe, 12. nical staff trainee, he revived Acrobatic Squad in January and bling. The consolation, how­ element of risk that I enjoy. Cited, 16. Accra, 18. Levant, 21. Guns, 22. Hear, 23. Thrk, 24. his interest, becoming Captain is now likely to take part in ever, was the trophy for the best You've got to be confident Exit. of the gymnastics club and win- national competitions in the pairs score! about what you do," he added. Unit's Proud to work for Manweb Continued from Page 1 privatisation. will within Manweb - and But the biggest concern you only by finding out what you teddy You want more personal expressed is whether there will REALLY think can informed contact as a way of finding out be a continued commitment to changes take place." information - especially from customer service after privati­ Manweb's management tonic your immediate boss, through sation. Customer care, emer­ have been looking at the team briefings and by visits gency services and safety are results of the survey to see from senior managers. areas of particular concern. how they intend to act on the You also felt you don't have There are also worries that views of staff. This will be IT was just what the enough opportunity to let there will be less commitment covered in detail in next doctor ordered when a Manweb management know to looking after staff well. month's Contact. batch of toy bears your views. Others think that privatisation arrived at Arrowe Park "'Too much talking and not will bring benefits in terms of Hospital, Wirral. •• enough listening' is the mes­ better management and that AIR FLIGHTS courtesy of Manweb pic. sage to management, as we Manweb will become more often find in organisations forward looking and modem. WORLDWIDE The teddy "tonic" was occasions, and as a result in helping deprived fami­ going through a period of Concerns about privatisation SPECIAL PRICES FOR prescribed for the Chil­ four of the bears were lies. important change," said Stew­ are all underpinned by the con­ EMPLOYEES AND FAMILIES dren's Unit following a allocated to Arrowe Park. Pictured with the ted­ art. cern that in becoming more A seiec;!ion of our cheap return BBC radio appeal to find The rest were earmarked dies at Arrowe Park Hos­ fares; other low-cost, one-way and What do you think of pri­ profit-orientated there will be European prices on request. Prices s uitable homes for a for use by social worker pital are (I-r) Nurse Man­ vatisation? conflicts of priorities for the from dozen furry bears, left nun Sister Frances, of St ager Mrs Mary Stubbs, You expressed mixed views management. Paris £43 Miami £217 over from an electricity Margaret's Convent, Sister Barbara Jones, about privatisation. The So, what conclusions did we Bertin £99 Boston £236 Alicanle £89 Orlando £273 promotional campaign. Rockferry, in her work Chris and Laura McCourt, majority of you are interested draw? in buying shares because it's a Stewart said: "The poll has Rome £69 SydIMel. £770 The Children's Unit was with deprived children. Manweb's North Wirral Malta £96 Jo'burg £506 good financial decision. A certainly highlighted some nominated by Mrs Iris Sister Frances was nom­ Energy Marketing Engi­ Faro £105 Toronlo £203 secondary consideration is that areas which you, the Manweb Malaga' £109 Bankok £465 Taylor, of Kingsley Road, inated by Mrs Mary Lon­ neer Ian Cross, Nurse it gives a sense of involvement staff, feel could be improved. New Yor1l £240 Tokyo £630 Los Angeles £303 Poulton, Wallasey, whose ergan, Secretary at St Helen Hosker, Joan and in the organisation. Some "Whilst there is considerable lO-year-oI9 daughter Laurence's School, Julie Hind, and (front have decided not to buy apprehension about the future, Cheap Air Travel Servies Ltd. Sarah has been a patient Birkenhead, as a tribute to row) James and Robert 0638-661219 shares as a matter of principle there is clearly a great deal of ATOLB22 at the hospital on several her "energy and devotion" Cutts. because they disagree with staff commitment and good- Published by Manweb pic, Registered Office: Sealand Road, Chester CHI 4LR. Registered in England, No 2344937. Printed by W. H. Evans & Sons Ltd., Knutsford Way, Seal and Road Trading Estate, Chester CHI 4NS.

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