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Servereps User's Guide

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Servereps User's Guide Version 2.25 November 2014 Copyright © 2014 NCR Corporation. Duluth, GA U.S.A. All rights reserved. Address correspondence to: Manager, Information Solutions Group NCR Corporation Discovery Centre, 3 Fulton Road Dundee, DD2 4SW Scotland Internet Address: http://www.info.ncr.com/Feedback The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. NCR SelfServ is a trademark of NCR Corporation in the United States and/or other countries. Other product names mentioned in this publication may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Where creation of derivative works, modifications or copies of this NCR copyrighted documentation is permitted under the terms and conditions of an agreement you have with NCR, NCR's copyright notice must be included. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current. To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book. ServerEPS User's Guide Table of Contents Table of Contents........................................................................................................................... iii Chapter 1 .................................................................................................................................. 6 Introduction .................................................................................................................................... 6 What is ServerEPS? ............................................................................................................ 6 Chapter 2 .................................................................................................................................. 9 The ServerEPS Web Interface ........................................................................................................ 9 ServerEPS Main Page ......................................................................................................... 9 Chapter 3 ................................................................................................................................ 17 Web Interface, Screen by Screen .................................................................................................. 17 Home ................................................................................................................................ 17 Transaction Search ............................................................................................................ 21 Reports .............................................................................................................................. 25 Management ..................................................................................................................... 29 Monitoring ........................................................................................................................ 33 Administration .................................................................................................................. 60 Help .................................................................................................................................. 76 My Account ...................................................................................................................... 78 Chapter 4 ................................................................................................................................ 81 Store Configuration Management ................................................................................................. 81 Store Configuration Management GUI Main Screen ........................................................ 82 Lane Configurations Setup Screens ................................................................................ 101 Store Configurations Setup Screens................................................................................ 161 Silverlight Store Configuration Manager ................................................................................... 173 Store Configuration Management GUI Main Screen ...................................................... 174 Lane & Store Configuration Universal Buttons .............................................................. 182 Lane Configurations Setup Screens ................................................................................ 184 Store Configurations Setup Screens................................................................................ 240 Contents iii ServerEPS User's Guide Chapter 5 ...............................................................................................................................255 Reporting Service ........................................................................................................................ 255 Report List ....................................................................................................................... 256 Schedule Reports: E-Mail Reports at Each End of Day .................................................. 257 Available Reports ............................................................................................................ 258 Information on Individual Reports .................................................................................. 265 Chapter 6 ...............................................................................................................................320 Transaction Search & Receipt Storage Service ........................................................................... 320 Transaction Search .......................................................................................................... 320 Chapter 7 ...............................................................................................................................331 Debit BIN File Update Service ................................................................................................... 331 Chapter 8 ...............................................................................................................................332 CSV/XML Report File Export .................................................................................................... 332 ServerEPS CSV/XML Export ......................................................................................... 332 Available Exports ............................................................................................................ 332 Web Services Setup for Report User ............................................................................... 333 CSV/XML Download Instructions .................................................................................. 337 CSV Specifications ......................................................................................................... 341 Chapter 9 ...............................................................................................................................347 Multi-Company Management Login ........................................................................................... 347 Multi-Company Accounts ............................................................................................... 347 Multi-Company Configuration Management .................................................................. 349 Appendix A ...........................................................................................................................353 Optional Components ................................................................................................................. 353 Virtual Terminal .............................................................................................................. 353 VeriFone Vx570 Terminal .............................................................................................. 357 Direct Fuel Integration .................................................................................................... 361 SendMesageSEPS.exe Utility ......................................................................................... 361 Appendix B ............................................................................................................................362 Contents iv ServerEPS User's Guide ServerEPS Response Codes ........................................................................................................ 362 Response Code Table ..................................................................................................... 362 Default Card Codes ......................................................................................................... 363 Appendix C .........................................................................................................................
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