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ServerEPS User's Guide Table of Contents Table of Contents........................................................................................................................... iii Chapter 1 .................................................................................................................................. 6 Introduction .................................................................................................................................... 6 What is ServerEPS? ............................................................................................................ 6 Chapter 2 .................................................................................................................................. 9 The ServerEPS Web Interface ........................................................................................................ 9 ServerEPS Main Page ......................................................................................................... 9 Chapter 3 ................................................................................................................................ 17 Web Interface, Screen by Screen .................................................................................................. 17 Home ................................................................................................................................ 17 Transaction Search ............................................................................................................ 21 Reports .............................................................................................................................. 25 Management ..................................................................................................................... 29 Monitoring ........................................................................................................................ 33 Administration .................................................................................................................. 60 Help .................................................................................................................................. 76 My Account ...................................................................................................................... 78 Chapter 4 ................................................................................................................................ 81 Store Configuration Management ................................................................................................. 81 Store Configuration Management GUI Main Screen ........................................................ 82 Lane Configurations Setup Screens ................................................................................ 101 Store Configurations Setup Screens................................................................................ 161 Silverlight Store Configuration Manager ................................................................................... 173 Store Configuration Management GUI Main Screen ...................................................... 174 Lane & Store Configuration Universal Buttons .............................................................. 182 Lane Configurations Setup Screens ................................................................................ 184 Store Configurations Setup Screens................................................................................ 240 Contents iii ServerEPS User's Guide Chapter 5 ...............................................................................................................................255 Reporting Service ........................................................................................................................ 255 Report List ....................................................................................................................... 256 Schedule Reports: E-Mail Reports at Each End of Day .................................................. 257 Available Reports ............................................................................................................ 258 Information on Individual Reports .................................................................................. 265 Chapter 6 ...............................................................................................................................320 Transaction Search & Receipt Storage Service ........................................................................... 320 Transaction Search .......................................................................................................... 320 Chapter 7 ...............................................................................................................................331 Debit BIN File Update Service ................................................................................................... 331 Chapter 8 ...............................................................................................................................332 CSV/XML Report File Export .................................................................................................... 332 ServerEPS CSV/XML Export ......................................................................................... 332 Available Exports ............................................................................................................ 332 Web Services Setup for Report User ............................................................................... 333 CSV/XML Download Instructions .................................................................................. 337 CSV Specifications ......................................................................................................... 341 Chapter 9 ...............................................................................................................................347 Multi-Company Management Login ........................................................................................... 347 Multi-Company Accounts ............................................................................................... 347 Multi-Company Configuration Management .................................................................. 349 Appendix A ...........................................................................................................................353 Optional Components ................................................................................................................. 353 Virtual Terminal .............................................................................................................. 353 VeriFone Vx570 Terminal .............................................................................................. 357 Direct Fuel Integration .................................................................................................... 361 SendMesageSEPS.exe Utility ......................................................................................... 361 Appendix B ............................................................................................................................362 Contents iv ServerEPS User's Guide ServerEPS Response Codes ........................................................................................................ 362 Response Code Table ..................................................................................................... 362 Default Card Codes ......................................................................................................... 363 Appendix C .........................................................................................................................