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TAO Handbook TAO Handbook PDF generated using the open source mwlib toolkit. See http://code.pediapress.com/ for more information. PDF generated at: Mon, 30 Sep 2013 08:05:34 UTC Contents Articles Introduction 1 TAO 1 Handbook Overview 2 Welcome to the Handbook 5 How to Contribute to the Handbook 6 Description of the Idea 9 Examples of Users and Communities 10 Background Information 12 Target Groups of Online Communities 12 Fostering Older Adults' Online Participation 16 Older Adults and Online Communities 19 Usability 21 Accessibility 25 What is and Online Community? 27 TAO Survey Among Older Adults - Wave 1 31 TAO Survey Among Elderly - Wave 2 34 Context Analysis 37 Activities 48 Initiation and Meaningful Use 48 Working with Volunteers 49 Facebook Activities 54 Free Cruise on the Internet 55 Online Learning Activities 58 Silver Knowledge 60 Silver Knowledge: Comparison of Different Locations 65 Silver Knowledge: Information for Cooperation Partners 69 Wikimedia Seniors' Outreach 72 Online Co-Creation 76 SeniorWeb NL's Online Contact Services 79 Activities at Seniorweb.ch 85 terzLivingLab 87 Online tools 89 Online Tools 89 Online Collaboration 92 Web Conferencing 93 Virtual classrooms 96 Online Tools for people 50plus 97 General Conditions 99 Public Relations 99 Communities of Practice 101 Business Models 104 Sponsorship and Fundraising 108 Methods and Practical Tools 112 Analytical framework for the evaluation of online communities 112 Co-Creation with Older Persons 116 Methods for Cooperation and Seminars 120 Accessibility Tool 127 Problem-oriented access 128 TAO/Handbook/Problem Motivation 128 TAO/Handbook/Problem Funding 128 TAO/Handbook/Problem Volunteers 128 TAO/Handbook/Problem Communities 129 TAO/Handbook/Problem Usability Accessability 129 TAO/Handbook/Problem Evaluation 129 TAO/Handbook/Problem Research 130 References Article Sources and Contributors 131 Image Sources, Licenses and Contributors 133 Article Licenses License 134 1 Introduction TAO TAO is about engaging older adults in online activities... TAO Handbook TAO Community of Practice You're looking for information on how to involve older adults in your You want to meet and exchange with other people community's activities?' who work with online communities and older adults? In our handbook, you'll find background information, descriptions of best We're building up a community of people from various practices and other things you need to know if you want to make your backgrounds who are ready to share their experiences online community a great place for older adults and tap into older people's and to provide mutual support. experience and collaborative energy. And you can add your own Join us for common learning, research and innovation experiences! activities in order to promote the active participation of For community managers, managers of educational institutions, teachers, older people in online communities and online volunteer co-ordinators, instructors, moderators, facilitators, consultants, collaboration projects. and other people interested in getting older people to play an active role in the web2.0 world. People&Learning Activities Contents Choose your Entry Point For staff members in a For teachers, instructors, For people who would like to You don't fall in one of those managing or co-ordinating moderators, facilitators support the community categories? function Tell us about yourself TAO 2 TAO is both a placeholder for the Chinese ideograph 道 (Pinyin: Dào source), meaning way or method, and an acronym for Third Age Online. The main target of the project is to highlight the ways in which the access of older persons to the opportunities offered by online communities can be facilitated. At the same time, the project aims to profit from the growing number of older persons to advance charitable projects of online communities. - Learn more about the project by checking out its official website [1]. TAO consortium members: You can still access the outdated version of this start page. References [1] http:/ / www. thirdageonline. eu/ Handbook Overview For expanding the list click "show". You can also download a “ready for printing” version of the handbook, it always represents the current state of the work done on these pages. Introduction Learn about the Handbook concept, how to read and edit the Handbook. Welcome to the Handbook Sharing your know-how with others - How to contribute Examples of users and communities Description of the Idea Definitions Clarification of some important terms and concepts. Target groups Online communities Handbook Overview 3 Background Information General information on older adults' internet use, online communities etc. Fostering older adults' online participation Older adults and online communities Volunteer Management and Motivation Mutual Benefits of Volunteer Work Usability Accessibility TAO Survey Among Older Adults - Wave 1 TAO Survey Among Older Adults - Wave 2 TAO Context Analysis Activities Case studies of activities involving older adults and online collaboration Some notes on different types of activities: Activities initiating older adults to meaningful use of the internet Activities with volunteer instructors: practical experiences Examples of activities: Facebook Activities (online community, workshops) Free Cruise on the Internet (online skills, online collaboration, workshops, volunteers) Online learning activities (online collaboration, intergenerational, reading) Open TAO Workshop (community building, workshop) Silver Knowledge (Wikipedia, mentoring, workshops) Wikimedia Seniors Outreach Online Co-Creation (online collaboration, workshops) SeniorWebNL's online contact services (online collaboration, workshops) Seniorweb.ch (e-Learning from Seniors for Seniors) terzLivingLab Online tools Some tools that will help you implement your activities Online tools: general remarks, approach and requirements Collaboration: working together, online and in real-time Web conferencing: communicating over the web Virtual classrooms: remote teaching Online tools and people 50+ Handbook Overview 4 General Conditions Information on how to organize events, projects and find appropriate funding Business Models Public Relations Sponsorship and Fundraising Communities of Practice Methods and Practical Tools Strategies for evaluating, implementing and planning seminars Analytical framework for the evaluation of online communities Co-Creation with Older Persons (online collaboration, mentoring, workshops) Geragogical methods for cooperation and seminars The CAC Accessibility Tool Problem-oriented access Where can I read some general information about online communities? How do I get members to participate? How do I manage volunteers? How do I develop a sustainable business model? How can I increase usability and accessability? How do I evaluate the current status of my online community? What are current findings of research on participation of older adults in online communities? You want to contribute? Find Tips on how to work with Wikiversity and on Technical Issues here: • Idea: What the TAO handbook is about • Contribute: How to edit pages in the TAO handbook and what to consider when you're contributing • Languages: How to handle the different language versions of this project • Overview: List of pages belonging to of in focus of the project • Templates: Collection of templates recommended for use Choose your Entry Point For staff members in a For teachers, instructors, For people who would like to You don't fall in one of those managing or co-ordinating moderators, facilitators support the community categories? function Tell us about yourself Welcome to the Handbook 5 Welcome to the Handbook Welcome to the TAO Handbook! The TAO [1] Handbook is a collection of practical and background information on how to involve older adults in online communities and online collaboration. It was conceived primarily for two types of users: •• managers of online communities and people in charge of online collaboration (in an educational setting or other); •• trainers and multiplicators in online communities and collaboration. A special characteristic of the Handbook is that it still can be edited by anyone. As it was created within the Wikimedia project Wikiversity you possibly hold in your hands a printed edition of the Handbook, however there may already be a version containing additional material available on the web. If you want to go on online right now follow this link http:/ / en. wikiversity. org/ wiki/ TAO/ Handbook''. We would be glad to also benefit from your experience! Contributing Our Handbook was set on a collaborative platform for a purpose. We think that you have a lot of relevant experience. Help us make this Handbook better, and add your own information! Find out how in the next module. Contents The Handbook contains several chapters that treat different types of information. We start out with a chapter containing background information on several relevant topics. To start with, the chapter outlines features of the group targeted by the Handbook users: older adults. Information is given on their internet use, motivation to join an online community and how they may benefit from it. Different strategies to foster their participation are outlined. Then, the important role of volunteers and a general information on usability issues are presented. The chapter closes with a definition of online communities and communities of practice, giving ideas on how to manage both types of communities. The following chapter presents activities that
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