IN THIS ISSUE

▼ New fund calls for submissions

▼ Collaborative decision making

▼ He will be missed

▼ Moving day

▼ Air NZ names new CEO

Keeping you informed | ISSN 1176-9432 New fund calls for submissions He will be missed Gil Davies, or “Mr Airport” as he is more commonly known, sadly passed away recently following a long illness.

After joining Hawkins Construction in 1979, Gil’s first project at Airport was building ’s first Koru Lounge in 1987. Since then he has worked on the $180 million terminal expansion, the Auckland Airport launched the Tourism Fund after a series of “Let’s Get Ready” China workshops with TravConsult. domestic terminal building upgrade, Auckland Airport is calling for submissions The fund is aimed at helping innovative New Pier A new top floor segregation, for the new “Tourism Asia Marketing Fund” Zealand tourism operators develop business the level one terminal upgrade and as part of its Ambition 2020 initiative. from Auckland. Auckland Airport’s general many more projects both airside and manager aeronautical commercial, Glenn To help innovative New Zealand tourism landside. Wedlock, says it’s clear the best ideas come operators grow their business, the best from those who work in the industry. submission will receive $25,000 in marketing support and business development “Supporting the industry to innovate, grow assistance, including a development trip to and develop new key Asian markets is key to Asia with Auckland Airport. both achieving our ambitions and driving the expansion of our economy. The New Submissions can be a maximum of 1000 Zealand tourism sector has shown words and must provide a 12-month outstanding innovation and we’re backing marketing/business strategy for the Asia them in continuing to do so.” region with regards to their business, that can be rolled out in the next 12 months. The competition is open to all New Zealand-based tourism operators and the The submissions will be judged by members deadline for submissions is 5pm on July 31. of Auckland Airport’s Aeronautical The winner will be announced in August. Commercial team in conjunction with TravConsult, who will be looking for For further information about the companies that have viable marketing competition, as well as the full terms and He knew every centimetre of strategies, strong forward planning and conditions and submission form template, Auckland Airport and was a quiet can demonstrate innovation and an visit www.aucklandairport.co.nz/ achiever who never finished a job understanding of the target market. TourismAsiaMarketingFund late. For the past 25 years he lived and Collaborative decision making worked with a total passionate Auckland Airport’s operations team has set The COG is open to all operational commitment to his Auckland Airport up a new forum called the Collaborative stakeholders at the airport who might help clients, anticipating their needs and Operations Group (COG) to introduce make journeys better. going the extra mile. a more collaborative decision-making Contact Mark Croudace, manager A fine man respected by all, Gil framework that will improve passengers’ aeronautical operations, on (09) 255 9012 forged many great friendships end-to-end journey, as well as deliver for more information. over the years and contributed improved efficiencies and potential cost to an enduring legacy of airport savings to all participants. construction work. The forum aims to identify improvement He will be missed by many people opportunities by sharing operational data throughout the Auckland Airport and joint analysis, and also focuses on community and our thoughts are with improving real-time communication across his family. the entire operation. Airport Times | July 2012 2 Moving day Air NZ names new CEO Air New Zealand has named as the replacement for long-serving CEO Rob Fyfe, who is stepping down at the end of the year.

Christopher is currently the airline’s group general manager international, a position he has held since he joined Air New Zealand in May 2011. Originally from , he came to the company after a stint as president and chief executive of Unilever Canada.

Auckland Airport’s corporate staff will be first floor and mezzanine, a total of 1750m2 calling a new address home from July 23 of open plan office space. when they move into the newly completed Parts of the old offices in the international Quad 5 building on Leonard Issit Drive. terminal building will be used to provide hot Designed by the award-winning architects desks for contractors. Jasmax and built by Scarbro Construction, Auckland Airport staff will be sharing the Quad 5 is at the heart of the rapidly building with Jetts gym (opening July expanding Auckland Airport Business 14) and a number of retail and hospitality District and has been built to five green-star businesses including , rating standards. Szimpla gastro bar, Habitual Fix, Roka The 105 Auckland Airport management staff Sushi & Donburi and Jamaica Blue who are shifting will be occupying the entire Café.

Both Christopher and Rob were pleased that the worldwide search Recognising young role models ended with an internal promotion, with company chair John Palmer saying it was evidence of New Zealand’s ability to attract talent back from overseas. Christopher will take over the position when Rob steps down in December.

31.5% South Auckland honoured its many Maryanne, who has had a visual impairment exceptional young people last month at the from birth and had a stroke at the age of The increase in the South Auckland Youth Awards, sponsored seven, has overcome many challenges number of Chinese by Auckland Airport to become a role model to others at her visitor arrivals at school in Manurewa, including those with Organised by Hāpai Te Hauora Tāpui, disabilities. Auckland Airport over the awards are an opportunity for the community to celebrate youth success and Auckland Airport community relations the past 12 months support the good work young people have manager Katie Moore says this is the when compared to the done for the wellbeing of families and the second year the airport has been involved in community. the awards. previous 12-month

The overall winner in 2012 was Maryanne “We feel it is important to acknowledge the period. China was the Herbert, a student from the Homai Campus fantastic achievement of youth within our second-largest inbound of the Blind and Low Vision Education local community.” Network of NZ. market. Airport Times | July 2012 3 Real life education Fewer fog delays at Auckland Winter can mean “fog season” at Auckland Airport, but sophisticated systems also mean that most jet aircraft can land in even the thickest of fog. The airport usually experiences between 10 and 15 days of fog a year, and before 2008 this meant most departing flights had to be delayed or cancelled, and arriving flights were diverted to other cities.

The installation of a Category III Instrument Landing System, as well as additional approach and taxiway lighting, in 2008 has made it

Fia Tauvela, Security Manager speaks to a tourism class about his role at Auckland Airport. possible for appropriately equipped and crewed aircraft to carry out what is known as an “auto land”. This is Auckland Airport and students at Airport staff also find it rewarding and when the aircraft lands automatically Papatoetoe High School are feeling the gratifying to be able to share their skills and with assistance from radio beams benefits of their Business Education knowledge to help in the education of in the ground equipment and Partnership (BEP). Auckland’s youth. computers on board the aircraft. The partnership sees Auckland Airport staff Students have already benefited from members sharing their knowledge with airport staff engagement in the areas of students and teachers. IT, accounting, marketing and tourism, and Students gain access to business practices, they can look forward to briefings on retail cross-cultural knowledge and other engagement and business protocols in Asia, resources, while teachers gain up-to-date sources of passengers and their impacts on insights into their subject area and real- airport profitability, and the role of IT life examples that can demonstrate to information on passengers. students the usefulness of what they’re The partnership is part of Auckland Airport’s learning. community development programme, which It made sense to partner with Papatoetoe includes other educational activities such as free airport tours for schools and tertiary High School due to the school’s proximity to Staff and airport safety is also institutions, and partnerships with Mangere the airport. Many students already have ensured through special procedures College, Otahuhu College and Papatoetoe close links through parents or family known as “safeguarding”. Only High School through the Gateway members who work at the airport. essential staff are permitted on the programme. But the BEP is not a one-way experience. airfield, the number of vehicles is limited on the airfield and speed limits are reduced. Open all hours During normal times up to 40 aircraft movements can take place every Once the doors of Jetts Fitness open at their hour. This reduces to about 20 new Auckland Airport location on July 14, during fog because of the need to they won’t be closing. provide greater separation between The gym operates 24 hours a day, every aircraft. day of the week so that members can work out whenever suits them – particularly handy for the many people who do shift work at the airport and its environs.

Jetts’ latest location is situated in the brand new Quad 5 building on Leonard Issit Drive 706,665 and is already signing up members. Pricing session as well as the “Are You Ready” nutritional guide. starts from $19.95 a fortnight. The number of Australians You can secure a foundation membership Members don’t have to sign up to a contract by registering online or phone Caroline on who have arrived at and they get access to all clubs in New 021 323 557 for more information. Zealand and Australia. Every member Auckland Airport over receives a complimentary personal training www.jetts.co.nz the past 12 months Airport Times | July 2012 4 Why we love Queenstown Flights to the Sunshine Coast take off Kiwis can now fly into Queensland’s Sunshine Coast non-stop from Auckland, after the first of Air New Zealand’s seasonal flights between the two cities touched down at Sunshine Coast Airport on Sunday July 1.

An Argentinean working in Queenstown as Auckland Airport and $1000 spending a housekeeper has won Auckland Airport’s money, plus his photo and the rest of the top “I Love Queenstown” photo competition with 20 shots were displayed in Earnslaw Park stunning shot of paragliders over the city for the first few days of the Queenstown (shown above). Winter Festival.

Lucas Marin’s entry was one of more than You may also see them in overseas 500 received during the six weeks the marketing campaigns promoting competition was open, ranging from Queenstown as an exciting, action-packed wedding shots and family snaps, to destination. professional scenery photographs. They Lucas is an amateur photographer who showed a side of Queenstown you usually has another project on the go – taking a don’t see in the tourist books. shot every day for the next year from the The twice-weekly flights are part of As the winner, Lucas receives a trip for two same point up the gondola hill in the airline’s trans-Tasman alliance to Auckland, two nights at the Novotel Queenstown. with and will continue until mid-September.

Each year about 100,000 tourists fly Welcome to the neighbourhood into Brisbane from New Zealand and then drive the 100km north to the Sunshine Coast beach resorts of Noosa, Coolum, Mooloolaba and Maroochydore.

The new service eliminates this commute and leisure travellers are already showing their approval with ticket sales eclipsing other Queensland destinations such as Brisbane and Coolangatta.

www.airnewzealand.co.nz www.virginaustralia.com

Auckland Airport Business District officially The company has facilities in more than welcomed its newest tenant last month, 170 countries around the world and their when one of the world’s leading supply chain new building in the airport area will support companies, CEVA Logistics completed its expanding New Zealand operations. 42,600 their move into their new warehouse building New Zealand Country Manager for CEVA, in the Landing Precinct on Westney Road. Grant Lowe says the company is delighted to The number of Canadians The facility covers more than 10,000m2, be moving into the Auckland Airport Business including a 6500m2 warehouse, 600m2 office District. who have arrived at space, 560m2 canopy and 2500m2 yard www.cevalogistics.com Auckland Airport over area. the past 12 months

Auckland International Airport Limited PO Box 73020, Auckland Airport, Manukau 2150, New Zealand Phone: +64 9 275 0789 or 0800 247 767 (calls within New Zealand only) [email protected] Top 10 Airport 2011 2010 2009 www.aucklandairport.co.nz