Tram Transport Metro Transport Helsinki's City Bikes
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Metro transport ◊ Nearly 70 million passengers annually Jokeri Light Rail Helsinki’s city bikes The Jokeri Light Rail line will be built between Itäkes- ◊ 45,5 metro trains kus in Helsinki and Keilaniemi in Espoo. This is a shared Tram transport ◊ More than two million trips were project between the two cities, and responsibility for ◊ 36 trains running during the busiest times made in 2018, and this number will grow in the design and construction of the infrastructure lies with a project organisation operating under HKL. In the future as the service expands ◊ metro stations ◊ Nearly 60 million passengers annually addition, HKL will design and order the required tran- 25 sport fleet for the Jokeri Light Rail. ◊ About full-season users ◊ 36 kilometres of track ◊ 131 trams 50,000 Crown Bridges The Crown Bridges project covers a tram connection ◊ 2,4 billion seat kilometres ◊ 95 trams running during the busiest times ◊ Among the top utilisation rates globally: of more than ten kilometres from the city centre to Laajasalo via Hakaniemi, Kalasatama and Korkeasaari. the best weeks see as many as ◊ All metro stations are accessible ◊ Roughly 300 tram stops HKL’s expertise in tram transport is needed in this pro- 14 trips/bike/day ject. ◊ Approximately of track 50 kilometres Expanding metro network ◊ 1,500 city bikes On 18 November 2017, HKL began operating a metro ◊ 650 million seat kilometres line to Matinkylä in Espoo. Currently, the line is being annually extended from Matinkylä to Kivenlahti. We are part of The turnover ◊ 150 city bike stations this work as an expert in metro transport. in 2017 was ◊ HKL only uses low-floor trams (apart from €180.6 million it´s spare and museum carriages) Suomenlinna’s ◊ The majority of the tram stops ferry transport EMPLOYEES Tram drivers 463 are accessible Over two million ACCORDING Metro train drivers 150 passengers annually TO TASK Service and maintenance personnel 328 Administrative and support service personnel 295 Total 1236 elsinki City Transport HKL facilitates millions of On the customer’s terms – annual journeys and is an experienced specia- responsible reformation Hlist in urban transport. We produce and develop high-quality and cost-effective sustainable transport We at HKL are committed to services. We view rail transport as a whole, because we improving our customers’ experience even further. We measure customer are both the owner of Helsinki’s public transport infra- satisfaction with HSL’s customer structure and the operator of the city’s metro and tram satisfaction survey, the feedback received by HKL and HKL’s mystery network. In addition, we manage Suomenlinna’s ferries shopping analyses. We are constantly improving and The city’s best move and Helsinki’s city bike service. updating our operations to be able to offer a safe and high-quality travel experience for an increasingly cost- effective price. Through our idea and STRATEGIC GOALS: The leader in sustainable innovation work, we can harness TOGETHER ideas suggested by our personnel, HKL is Europe’s development ultimately benefiting the employer, WE ARE best rail traffic employees, and passengers. Rail traffic is one of the most efficient ways of decreasing traffic emissions operator in terms and improving air quality. The sustainable transport services produced by HKL CREATING reduce the need for private cars and facilitate a more compact community of cost efficiency. structure. The energy efficiency of our tram and metro train fleet is being THE WORLD’S continuously improved. We only use green electricity, meaning that our The modal share consumption produces no direct carbon dioxide emissions. The proportion of www.hkl.fi renewable energy will also increase, thanks to the solar power plant being built MOST of sustainable in the metro depot. @HKLhst FUNCTIONAL transport grows. HKL’s direct carbon dioxide emissions HKL operates responsibly CITY. HKL is the most (tonnes of CO2eq) Emissions % HKL promotes the We produce high- We produce sustainable valued expert in its (tCO ) overall interest of quality, reliable, safe, transport services 2 sector. society and produces and accessible transport that support the District heating 3 044 57 cost-effective services services for the environmental goals VALUES: Suomenlinna’s ferries 1 660 33 that result in sizeable owners, customers, and and the objectives ETHICALITY HKL is the best Fuel 494 10 benefits for the owners passengers. We care of creating tighter place to work in District cooling 14 0 and customers and about our staff’s well- urban structures in the provide the city’s being and maintain an Helsinki region. CUSTOMER CENTRICITY Finland’s public Electricity 0 0 residents with more for operating culture that Total 5 212 100 their tax money. values the staff. COMMUNALITY sector..