Annual Performance

Key Facts [email protected] 40.4 million @Stagecoach_East passenger journeys were made on Stagecoach 01223 433250 East buses Stagecoach East Head Office 21.4 million 100 Cowley Road miles operated Cambridge across East Anglia CB4 0DN www.stagecoachbus.com/east 99% services operated throughout the region 436 buses across Bedford, Cambridge, Huntingdon, Norfolk and Peterborough 1078 Annual staff employed across four Stagecoach East depots Performance £4.5 million Printed on recycled paper. East investment in new vehicles Please recycle this leaflet after use. All details correct at the time of going to print, July 2016. May 2015 - April 2016 Stagecoach East provides local bus services throughout Cambridgeshire, Norfolk and Bedfordshire, including the cities of Over £4.5 million invested in new vehicles in the Cambridge and Peterborough. We aim to provide safe, reliable, past year comfortable services with best value ticket offers. our services The Cambridgeshire Guided Busway our investment our environment continues to flourish as a service. There has been continual growth in As in previous years, we have We used 2.6 million gallons of fuel We actively encourage feedback passengers on this prestigious route last year, at an average of 8.15 miles from our customers through letters, continued to invest in the fleet of and we have plans to introduce more buses we operate across the counties. per gallon. We operate our fleet on a telephone calls, emails and social buses when the large new town of bio-diesel mix, manufactured in part We endeavour to provide safe, Across the company, 25 new vehicles media. In the past year, we received Northstowe has residents in place. from recycled waste products. All reliable, punctual, clean and have been purchased and introduced complaints about our services The Coasthopper route is another our fleet run on Ultra Low Sulphur our results comfortable services, and offer a onto our services within the year. equivalent to just one for every 7,919 well known and respected route that Diesel, with the additive Envirox range of value for money ticketing miles we operated. We observed 20 new vehicles specifically designed we operate from our King’s Lynn and branded to operate on the which reduces pollution and improves Stagecoach East provides local bus options. This report covers our over 89,000 journeys at various times depot. It forms a key part of the world’s longest Guided Busway have fuel consumption. 96% of the fleet services throughout Cambridgeshire activities between May 2015 and April of the day and days of the week. North Norfolk network, and connects been introduced and 5 new Optare meet the strict Euro 3 Emissions and Bedfordshire including the cities of 2016. Over 90% of our journeys met the numerous picturesque towns and Solo vehicles have been brought requirement, with 41% achieving Cambridge and Peterborough. Since industry standard for punctuality. We villages for local residents and tourists into the King’s Lynn depot for use Euro 5 and 7% Euro 6 standards. We May 2015, our services also include have seen the end of some roadworks our staff alike to enjoy the attractive landscape on the busy town network. This recycle 61% of our waste, including those in North Norfolk, including the which affected our services, however including Sheringham and Blakeney office waste, litter, used oil filters, new road scheme initiatives have investment totalled over £4.5 million, well established Coasthopper route We are a major local employer, batteries and used parts. The water occurred which impact on a number and there are purchases for further from King’s Lynn through Hunstanton with 853 drivers, 158 engineers and used to wash our vehicles each night of routes across the county. We investment in King’s Lynn for the to Wells-next-the-Sea and Cromer. cleaners, as well as 4 directors and 63 our fares is recycled and enthusiastic Green endeavour to minimise the impact of popular Coasthopper route in the We operate from five main depots; supervisory and managerial staff. champions at each depot keep a such works to our customers as much next financial year. This investment Bedford, Cambridge, Fenstanton, We continue to invest heavily in We offer a range of value for watch on our performance with aims as possible. Our fleet is fitted with has improved our overall fleet age King’s Lynn and Peterborough. In training and development for all money tickets including recurring to reduce wastage and promote Automatic Vehicle Location facilities profile and all our operational fleet for addition buses run from a number our staff. All our licence holders monthly payment options for regular energy efficiency. This information which assists us in tracking vehicles, regular services is fully accessible. of smaller outstations in the market are continually trained to uphold customers, through the Stagecoach is then relayed to staff to raise and as a result allows us to monitor towns surrounding these locations. their Certificate of Professional smartcard. Now over 90% of awareness of how we are doing as our performance and adjust our Our Head Office which is based Competence (CPC). We remain weekly tickets are purchased on our a company and how they can assist timetables where possible to improve in Cambridge provides necessary committed to providing skills for the Smartcards at four of our depots, with our customers improving our green credentials. service reliability. Over 99% of our support to the operational depots. future, with the continuation of our the newer acquisition of Stagecoach in services operated, a figure we have This year over 40.4 million passengers apprenticeship programme and our Norfolk moving onto smart products achieved for seven consecutive years. travelled on our bus services, and we graduate training scheme. in the coming financial year. operated 21.4 million miles..

Load more