MADRID Practical GUIDE FOR INTERNATIONAL STUDENTS IN INTRODUCTION TO OUR GUIDE

1. DOCUMENTATION 1.1. Students from European Union countries. 1.1.1. What documentation is needed for Spanish residence. 1.1.2. Mandatory documentation for stays of over three months. 1.2. Students from other countries. 1.2.1. What documentation is needed for Spanish residence. cont 1.2.2. Mandatory documentation for stays of over three months. 1.3. Additional Documentation. 1.4. Useful links, addresses and telephone numbers.

2. ACCOMMODATION 2.1. If you study at the Villaviciosa de Odón Campus. 2.1.1. The Villaviciosa de Odón Campus Student Residence. 2.1.2. Renting an apartment or a room in a shared apartment. 2.1.2. a. Nearby areas recommended for renting. 2.2. If you study at the Campus. 2.2.1. Renting an apartment or a room in a shared apartment. 2.2.1 a. Nearby areas recommended for renting. 2.3. Rental contract. Contract types. 2.4. How to get a bank guarantee, if required. 2.5. What kind of advice you need. Where to get it. 2.6. Useful services and utilities when you rent an apartment. 2.6.1. Services you may need. 2.6.2. Utilities you need to contract. 2.7. Useful links, addresses and telephone numbers.

3. HEALTH CARE 3.1. If you are an EU citizen. 3.1.1. In your country. 3.1.2. How to get health care through the Public Health System of the or the Spanish State. 3.1.3. How to make a doctor’s appointment and where to go. 3.2. If you are not an EU citizen. 3.2.1. Procedure for taking out private health insurance in . 3.3. Practical examples: What to do in the following cases. 3.3.1. What to do if you go to the emergency room. 3.3.2. What to do if you need an ambulance. 3.3.3. How to find a 24-hour pharmacy. 3.3.4. What documentation you need to get medicine prescribed through Social Security. 3.4. Useful links, addresses and telephone numbers. 4. CELL PHONE, PHONE CARDS, INTERNET 4.1. How to get a cell phone contract. 4.1.1. Types of contracts. 4.1.1. a. Prepaid card. Procedure for getting a prepaid card and phone options. 4.1.1. b. Contract. Procedure for getting a contract and phone options. 4.1.2. Telecoms in Spain. 4.2. Phone card. Where you can buy them. 4.3. Internet. How to get Internet service. 4.4. Useful links, addresses and telephone numbers.

5. TRANSPORTATION 5.1. From Madrid airport. 5.2. How to get around Madrid. 5.2.1. City transportation options 5.2.2. Intercity transportation options. 5.3. How to get to other parts of Spain from Madrid. content5.4. Useful links, addresses and telephone numbers. 6. ABOUT THE UNIVERSITY 6.1. Directions to: Campus and Clinics. 6.1.1. Alcobendas campus 6.1.2. Villaviciosa de Odón Campus 6.1.3. Dental Clinic 6.1.4. University Health Clinic 6.2. What to do when you arrive and whom to contact. 6.3. Student services. 6.4. Map of Madrid showing the locations of the Campuses and Clinics.

7. OTHER USEFUL INFORMATION 7.1. You want to open a checking account with a bank or savings bank. 7.1.1. Documents that you’ll need. 7.2. Currency exchange. 7.3. Cost of living in Madrid. 7.4. What to do if you are robbed in Madrid. Who to call. Where to go. 7.5. Lost and found. Procedure. 7.6. How to send or receive a letter or package. 7.7. Useful links, addresses and telephone numbers.

8. ALL ABOUT MADRID. ACTIVITIES OF INTEREST 8.1. Climate. 8.2. Culture and entertainment. 8.2.1. Cinemas and theaters. 8.2.2. Nightlife. 8.3. Customs and opening hours. 8.4. Map of the city. 8.5. Tourist attractions. 8.5.1. Sightseeing in Madrid. 8.5.2. Sightseeing around Madrid. 8.6. More useful information that you will need in Madrid. 8.7. Useful links, addresses and telephone numbers.

9. USEFUL ADDRESSES AND TELEPHONE NUMBERS 9.1. List of important addresses and telephone numbers. WELCOME TO MADRID!

We have prepared this guide to make your stay in our city as easy as possible.

In it you will find complete information about your daily life, paperwork, enter- tainment, culture and the customs you will have to get used to during your stay, to make your time with us as easy as possible.

READY TO BEGIN?

The first steps...they may seem complicated but we’re sure you will find them much easier now that you have all the information we’ve provided below.

4 Table of contents DOCUMENTATION

CONTENTS

1.1. Students from European Union countries.

To stay in Spain legally as a student you Avda. de los Poblados, unnumbered will need to complete the following proce- (28024 Madrid). Metro stop: dures: Tel.: (+34) 91 322 85 67 Tel.: (+34) 91 322 85 68 1.1.1.What documentation is needed Fax: (+34) 91 322 85 29 for Spanish residence. If you prefer, you can go to the Immigration Office 1. If you are staying for less than three in the area you will be living in. To get the address, months you just need to have the valid telephone numbers and business hours of the passport or photo ID that you used to Immigration Office, visit the following website: enter Spain. http://www.seap.minhap.gob.es/servicios/ 2. If you are staying over three months, as extranjeria/extranjeria_ddgg.html. a citizen of a European Union Member State or other State party to the Agree- Keep in mind that you must submit your ment on the European Economic Area, application within three months of your arrival you are required to personally apply for in Spain, at which time they will immediately registration in the Central Registry of issue a registration certificate with your name, Foreign Nationals with the Immigration nationality and address, your Foreigner ID Office in your province of residence or Number (NIE) and the date of registration. In at the appropriate Police Station. You addition to your registration should go to the International Student application, you must bring your valid passport Office in Madrid- National Police Bureau or national photo ID and the documentation of Immigration and Documentation. listed below.

5 Table of contents 1.1.2.Required documentation for staying The following additional documents are also over three months. usually requested:

To get the Registration Certificate you will need • Census certificate to bring: If you are applying to live in Madrid: • Application form. Visit the website: • Valid passport or ID document. https://sede.madrid.es/portal/site/tramites

• Enrollment confirmation. Online: through the link in the section called:

• European health card or insurance card. Processing - Online: • Without an electronic certificate: • Affidavit certifying your financial - Request a census registration form: it will be solvency for your time in Spain. Being sent by mail to the address used for the enrolled in educational exchange census within approximately 10 days. programs in the European Union is - Request a census certificate: it will be sent considered sufficient proof of financial by mail to the address used for the census solvency. within approximately 15 days.

• Two passport-sized photos. • By phone: call the Madrid Hotline at 010 ((+34)91 529 82 10 if you are calling from • Census certificate. outside the city of Madrid). • By mail: send your request by mail to the following address: Dirección General de Estadística. Departamento de Datos Censales. C/ no 24; L 20- 28001 Madrid

• In person: go to the Citizen Service Office (Online Madrid) in your district.

Documentation: • In-person requests: Tax ID, or passport, or Foreign ID Card, or ID card if you are a citizen of the European Union.

6 Table of contents • Requests by mail: apartment where you will live. Written request signed by you, indicating: - NIE (Foreigner ID Number) or passport. - What you are requesting. - The filled out form that they give you - Full name. - Photocopy of your Tax ID, or passport, or They will give you the census registration form Foreign ID Card or ID card for citizens of when you are there and the census certificate the European Union. the next day. - Full mailing address where you want to receive information.- Contact number. If you are applying to live in Alcobendas: You will have to go the Town Council Offices • Requests by Internet: you do not need to located at Plaza Mayor, 1. Alcobendas. submit documentation. You just need to fill out - Original copy of the rental contract for the the fields of the application form. apartment where you will live.- NIE (Foreigner ID Number) or passport. If you are applying to live in Villaviciosa de - The filled out form that they give you Odón: You will have to go the Town Council Offices They will give you the census certificate. located at Plaza de la Constitución no. 1. Registry Office. You’ll have to bring:

- Original copy of the rental contract for the

1.2. Students from other countries.

- Photocopy of the rental contract for the 1.2.1 . What documentation is needed for renewed in Spain, so you will have to apply Spanish residence. for a new visa if you want to extend your stay. To do so, as an international student As a student you can apply for different you must go to a Spanish embassy or kinds of visas: consulate abroad, either in your country of International students who are not origin or in a different country. residents or citizens of the European Union, Norway, Iceland or Liechtenstein B. For studies or research that will last will have to apply for a visa for the exact longer than six months, request a visa duration of the desired program. You for the total time needed to complete will have to apply for it at the Spanish your selected program. The embassy consulate in your country of origin or or consulate will issue you a visa valid residence, as follows: for 90 days, which can be extended (for the total time needed to complete A. For stays of less than six months the program) once you are in Spain, as request a visa for 180 days. It is important explained below in the section on the to remember that 180-day visas cannot be Foreigner ID Number (NIE).

7 Table of contents You can get the address of the Spanish Any student wishing to attend any program at consulate or embassy in your country of origin Europea may do the same. at the website: www.maec.es for the Spanish Ministry of Foreign Affairs and Cooperation. PLEASE REMEMBER that the visa granted by Spain allows students to travel freely within The embassy or consulate will tell you which all Schengen countries. The visa is not valid documentation you will need to apply for the outside of this area. visa. Although the approximate wait time for a visa varies between four and six weeks, we B. Once in Spain recommend starting the application In addition to a visa you will need to apply process at least two months before the start for a student residency card or Foreigner ID of your academic program so that you will be Number (NIE). You have a month from when able to begin your classes on time. you entered Spain before the visa runs out and you apply for it at the Immigration Offices of the National Police. 1.2.2. Mandatory documentation for stays of over three months. International students in Madrid - National Police Bureau of Immigration and A. To help you, we have provided a list of the Documentation. requirements and documents you will need to get a visa: Avda. de los Poblados, unnumbered (28024 Madrid). Metro stop: Aluche. • Passport that is valid for at least another Tel.: (+34) 91 322 85 67 six months (to be provided by the student). Tel.: (+34) 91 322 85 68 • Document accrediting economic solvency Fax: (+34) 91 322 85 29 (to be provided by the student). • Letter of admission to the educational Documentation and process: institution (to be provided by Universidad Europea de Madrid) You must take your original passport and • Certificate of criminal record visa to any of these police stations, where (to be provided by the student). they will schedule an appointment for you • Private medical insurance with to have your fingerprints taken and pay repatriation coverage (to be provided and the legally established fees. paid for by the student). Below is a link to take out a policy with AON Seguros, You will be given an appointment and told although you may use a different company which documents you have to bring, to if you prefer: prove that: www.aonstudentinsurance.com • You fulfill all the requirements for entering and staying in Spain, including a visa For programs that involve time in a country granted specifically for completing or outside of Europe, students should consider, extending your studies at any officially together with their insurance company, the recognized public or private educational need to take out additional medical insurance center (passport and visa). to cover that time.

8 Table of contents • You have been officially admitted to an Online: through the link in the section called: officially recognized public or private Spanish educational or science center for Processing – Online: the purpose of completing or extending your • Without an electronic certificate: studies or performing unpaid research or - Request a census registration form: it will training work, including a schedule of be sent by mail to the address used for the the classes you will attend and an expected census within approximately 10 days. duration of no less than three months, - Request a census certificate: it will be sent including the curriculum or approved by mail to the address used for the census research or training (letter of admission). within approximately 15 days.

• That you have sufficient financial solvency • By phone: call the Madrid Hotline at 010 to cover the cost of your studies, your stay ((+34) 91 529 82 10 if you are calling from and your return to your country, and to outside the city of Madrid). cover your family members as well, where applicable. • By mail: send your request by mail to the following address: • You have guaranteed health care through Dirección General de Estadística. a medical insurance policy with unlimited Departamento de Datos Censales. coverage in Spain (health insurance). C/ Goya no 24; L 20- 28001 Madrid.

• Two (2) passport-sized photo- graphs (3x4 • In person: go to the Citizen Service Office cm). (Line Madrid) in your district.

• Passport and visa. Documentation: • Letter of admission. • In-person requests: • Financial solvency. Tax ID, or passport, or Foreign ID Card, or • Health insurance. ID card if you are a citizen of the European • Two passport-sized photos. Union. • Census certificate. • Requests by mail: Written request signed by you, indicating: The following additional documents are also - What you are requesting. usually requested: - Full name. - Photocopy of your Tax ID, or passport, or • Census certificate. Foreign ID Card or ID card for citizens of the European Union. If you are applying to live in Madrid: - Full mailing address where you want to receive information. Visit the website: - Contact number. https://sede.madrid.es/portal/site/ tramites

9 Table of contents • Requests by Internet: you do not need to With the residence card they assign you submit documentation. You just need to fill out a Foreigner ID Number (NIE). We do not the fields of the application form. recommend leaving Spain before you have this card as you may have difficulties coming If you are applying to live in Villaviciosa de Odón: back in. This document will let you stay in Spain You will have to go the Town Council Offices for the duration of the studies you have enrolled located at Plaza de la Constitución no. 1. in and you can extend it annually if you can Registry Office. You’ll have to bring: prove that you still fulfill the required conditions - Photocopy of the rental contract for at the time the extension is granted, as well as the apartment where you will live.- NIE the conditions of the educational center you (Foreigner ID Number) or passport. wish to attend. - The filled out form that they give you They will give you the census In any case, for the renewal of authorization of registration form when you are stay for study purposes, international students there and the census certificate the must provide a certificate issued by the center next day. where the studies will be undertaken accrediting that they fulfill the requirements for continuing If you are applying to live in Alcobendas: said studies, or a favorable report on the You will have to go the Town Council Offices progress of their research. You can get more located at Plaza Mayor, 1. You’ll have to bring: information at the following websites: - Original copy of the rental contract for the apartment where you will live. www.policia.es - NIE (Foreigner ID Number) or passport. www.maec.es - The filled out form that they give you www.interior.gob.es They will give you the census certificate.

10 Table of contents 1.3. Additional Documentation

As a student you are entitled to several transportation, lodging, museum entrances, discount cards during your stay in Spain, etc. You must be able to certify that which are listed below: you are a student. The card is valid from September of the current year through 1. UNIVERSITY STUDENT ID December of the following year, starting This card is managed through the from the processing date. University’s student affairs service and gives you great discounts at certain stores. 4. FYTO (FEDERATION OF YOUTH TRAVEL ORGANIZATIONS) 2. YOUTH CARD This is the name of the international youth This card is part of the European Network identity card. This document has the and is for young people aged 14 to 30. same benefits as the international student Card holders are entitled to discounts and identity card, but you do not have to be services for young people throughout a student to get it. The card is valid from Europe on transportation, stores, sports, September of the current year through gifts, computer equipment, etc. It is December of the following year, starting valid indefinitely from its issue date until from the processing date. December 31 of the year you turn 30. It can be used in all the other Autonomous 5. YOUTH HOSTELS (REAJ - IYHF) Communities of Spain and in the 41 This lets you stay at the 206 youth hostels European countries that are part of the in Spain (Spanish Youth Hostel Network or program. It includes travel insurance with REAJ) and at the more than 4,200 hostels coverage anywhere in the world. The in other countries that are members of the insurance goes into effect as soon as you International Youth Hostel Federation get the youth card. (IYFF). It is available to foreign nationals over the 3. ISIC INTERNATIONAL STUDENT age of 14. IDENTITY CARD This card identifies its holder as a student and entitles you to discounts on

11 Table of contents 1.4. Useful links, addresses and telephone numbers

International student identity card National Police: http://www.policia.es/ information: http://www.isic.org/

Ministry of the Interior: FYTO card information: http://extranjeros.empleo.gob.es/es/ http://www.isic.org/ InformacionInteres/ (In this section you can find information sheets on immigration Youth hostel information: permits with details on the requirements and conditions for obtaining http://www.reaj.com/es/carne.html a permit, procedures, required documentation, deadlines, where to submit applications, fees, etc. You can also find a list of online services offered by the various ministries, a directory of Immigration Offices Community of Madrid website: and Spanish consulates in other countries and information on the www.madrid.org/inforjoven voluntary return of foreigners to their countries of origin.)

Youth card information: Community of Madrid information about http://www.carnejovenmadrid.com/ youth cards: http://www.madrid.org/cs/ EU student card information: Satellite?menuIzquierdo http://madrid.universidadeuropea.es/ =true&rootpageid=1152517028724 alumno-uem/atencion-al-estudiante/carne?_ &pagename=PortalJoven%2FPage% ga=1.227913502.240002196.1411543375 2FJUVE_listado&language=es&cid= 1157440205805

Addresses for information and processing of youth cards in Madrid: Community of Madrid Youth Office Regional Youth Information and - TIVE Docu- mentation Center (CRIDJ) C/ Fernando el Católico, 88 Paseo de , 7-9 28015 - Madrid 28004 - Madrid Telf.: (+34) 91 543 74 12 Open from Monday to Friday, 9:00 am to E-mail: [email protected] 2:00 pm and 5:00 pm to 8:00 pm. Open from Monday to Friday, 9:00 am Tel.: 901 510 610(*) and (+34) 91 276 75 63 to 2:00 pm E-mail: [email protected]

(*) Telephone numbers that begin with 800 or 900, and with 901 or 902, can only be called from inside Spain.

12 Table of contents ACCOMMODATION

CONTENTS

2.1. If you study at the Villaviciosa de Odón Campus.

2.1.1. The Villaviciosa de Odón • Dining hall schedules that are tailored to Campus Student Residence. the university’s class schedules. • Special menus if medically prescribed and Universidad Europa’s Leonardo Da Vinci permission to use other campus dining student dormitories provide housing for halls if a resident’s class schedule so students enrolled at the university. requires. We have two student dormitories that are • Single and double rooms. All are street- right on campus and that can house more facing with garden views and private than 550 people. They are designed to meet bathrooms. all our students’ domestic, academic and • Exclusive dining halls just for residents safety needs. • Individual air-conditioning/heating control. FACILITIES AND SERVICES • Study rooms, computer rooms, library, • Located within the Villaviciosa de Odón video library and periodicals. university campus. • Movie rooms, meeting rooms, TV rooms • Stop (UEM Dormitories) on the main and game rooms. lines (indicated in section 6 “About the • Theater-auditorium for free rehearsals University”). and activities. • The safety and convenience of being on • Rooms that are equipped for studying campus. Security service with a 24-hour with a free wireless broadband Internet response team. connection with a private line and secure • Vehicle parking on campus. personal access key. • Free calls from your dorm room to • Co-ed dormitory with zoned teaching departments. accommodations for resident privacy. • Free membership to the University Sport • Sports teams that participate in intramural Complex. competitions in Madrid. • Activity and welcome committees by • Resident activities committees department or degree.

13 Table of contents • All the support residents require to 2.1.2. Renting an apartment or a room in pursue their hobbies and interests and a shared apartment. to foster a mutually enriching and friendly environment that will persist in the long If you want to rent an apartment in Madrid, term. the monthly cost will be between € 600 and • Free direct calls from your dorm room to € 900, approximately. If, on the other hand, teaching departments. you prefer to share an apartment with other • 24-hour medical coverage (with home students, the average monthly cost will be doctor visits). around € 400. • A study environment that promotes enthusiasm and experiences among 2.1.2.a. Nearby areas recommended for students in different courses of study and renting. in all the university’s academic areas. Villaviciosa de Odón is a Spanish town in the CONTACT province and Community of Madrid, located If you are interested in living in our Leonardo to the west of the capital city. It is a relatively Da Vinci University Dormitories, please use quiet town. The best part about this area is the contact information listed below. the quality of life and the beauty of its natural surroundings. Dormitory Administration University Campus at Villaviciosa de Odón Other areas near campus where you can Business hours: M-F, 9:00 am to 6:00 pm. also look for accommodation: Príncipe Pío Telephone number to request a place: and Moncloa- are areas of the city 902 23 23 50(*) of Madrid that are conveniently located near Contact numbers: our campus. (+34) 211 50 03 / (+34) 91 211 50 12 Fax: (+34) 91 141 21 58 [email protected]

(*) Telephone numbers that begin with 800 or 900, and with 901 or 902, can only be called from inside Spain.

14 Table of contents 2.2. If you study at the Alcobendas Campus.

If you have decided to study at this campus, around € 450 and two- and three-bedroom below are some accommodation options for apartments with average prices between that area: € € 550 and € 900. Another affordable option is the industrial 2.2.1. Renting an apartment or a room in area, where you can find spacious lofts a shared apartment. with average prices of € 750, approximately. In the more expensive El Soto area of 2.2.1.a. Nearby areas recommended La Moraleja you can find very nice large for renting. apartments with two, three or four bedrooms, or larger, and prices starting at Three good areas near our campus to rent or € € 2,000. share an apartment: 2. SAN SEBASTIÁN DE LOS REYES: another 1. ALCOBENDAS: this is the best option, nearby area with cheaper rentals, with given its location and the public average prices ranging between € 600 and transportation that is available. Rents will € € 900. vary depending on location, because one of the most expensive neighborhoods of 3. IN THE CITY OF MADRID: the northern Madrid, called “La Moraleja”, is located in are also very convenient, this district. There are reasonably priced including Fuencarral-, Plaza de apartments ranging from € 600 to € , , Sanchinarro, Montecarmelo 1,000 and apartments that rent for and Las Tablas. € 2,000 and up.

The most affordable parts are in central Alcobendas, where you can find small studios and one-bedrooms starting

15 Table of contents 2.3. Rental contract. Contract types.

Rental contracts are usually standard 5. Security deposit and Bank guarantee: contracts that you should read carefully. ethe owner will require you to pay a security deposit, usually one or two If you want to rent an apartment by months’ rent, when you sign the contract. yourself to live in during your time at the Keep in mind that the security deposit university, the landlord will usually give cannot be used to pay rent, so the you a standard contract detailing the rental landlord should never use it to cover your conditions, the most important of which rent if there is a month when you cannot include: pay. The security deposit is used to cover any possible damage that may exist 1. Assignment: it will detail the when you leave the apartment at the end instructions you must follow while living of the rental contract. in the apartment. If you fail to comply with any of them you could lose the A bank guarantee, on the other hand, apartment. means that a third party –the guarantor 2. Term: it will indicate how long you will bank– will be responsible for paying your have the rental before it needs to be rent in the event of a default. Landlords renewed. You can negotiate the contract often request bank guarantees to prevent term if you wish. possible defaults. If they do, remember 3. Rent: a very important point indicating that the money will be held at the bank the amount of the monthly rent and the until the end of the rental contract. deadline for paying it. You usually have to pay during the first week of each month, and a bank account number is given to you for you to deposit the rent. 4. Expenses: it will detail the expenses of living in the apartment. You will have to pay the general expenses: electricity, water, gas, telephone, DSL, etc. The contract may also include the IBI (Property Tax), which is paid once a year, usually by the owner, as well as the monthly building association fee. These two line items, the IBI and the building association fee (called “comunidad”) can usually be negotiated with the landlord.

16 Table of contents 2.4. How to get a bank guarantee, if required.

To request a bank guarantee you just have to guarantee; these commissions usually range open an account at the Spanish bank of your between 0.5% and 1%. choice. You will need your Foreigner ID Card (NIE) or Residence card. The bank is responsible for organizing Once you have opened an account, you the documentation and processing the can request the guarantee required by the transaction. Finally, to complete the landlord by doing the following: transaction they will call you to sign the document in the presence of a notary and If you need a bank guarantee the bank they will give you the guarantee, which you will take the guarantee amount and set it must then give to the landlord. aside in a blocked deposit. For example, if your monthly rent is €600 and the landlord The beneficiary of the guarantee. This requires a guarantee to cover three months is none other than the landlord, so if they in the event of default, you must deposit cannot collect the rent, they can go to the €1,800 in the bank. In addition to the bank and use the guarantee to get the guarantee amount, you will have to pay money. the bank a quarterly fee, which is usually around €25. You will also have to pay the To do so, the landlord must prove that you fees usually charged by the finance company have defaulted on your rent. for analyzing, opening and riskassessing the

2.5. What kind of advice you need. Where to get it.

1. Directly from the landlord.

2.From a real estate company; there are many to choose from in Madrid and if one has a rental you are interested in you can manage everything through them.

Keep in mind that real estate companies charge you a commission for their services, which is usually one month’s rent.

17 Table of contents 2.6. Useful services and utilities when you rent an apartment.

2.6.1. Services you may need • YELLOW PAGES: in print or on the Internet, listing all the companies and Remember that landlords must always have services in Madrid. homeowners insurance. Many of these http://www.paginasamarillas.es policies include coverage for any problems that may occur in the home. For example: you • ALCOBENDAS BUSINESS DIRECTORY: need a locksmith because you locked your a list of all the businesses in the Alcobendas keys inside and you can’t get in, or a water area. http://www.alcobendas.org/ pipe breaks and you need a plumber, etc. DirEmpresasComercios/index.aspx When you have a problem you should call your landlord right away to find out what you • VILLAVICIOSA DE ODÓN BUSINESS need to do. DIRECTORY: a list of all the businesses in the Villaviciosa area. You can find a wide range of professionals to http://www.envillaviciosadeodon.es/ help you at the following websites: empresas

• SAN SEBASTIÁN DE LOS REYES BUSINESS DIRECTORY: a list of the businesses in this area. http://www.ssreyes.org/

18 Table of contents 2.6.2. Utilities you need to contract.

If the landlord requires you to take over the utilities for the apartment, you will have to either put the existing account into your name, or if there is no existing account, open up a ELECTRICITY AND GAS new one in your name. Here you have several options, as the market Listed below are the utilities you will need has been deregulated. You can choose and contact information so you can make the from the following companies: IBERDROLA, necessary arrangements. ENDESA, UNIÓN FENOSA, EON.

Just as with the water contract, you can either put the account in your name or open up a new account. If you change the name on the account you will need the landlord to provide a document stating their and your information to make the change. WATER Keep in mind that it is managed differently at each company, so the best thing to do is to You will have to contact the Canal de make the change over the phone, following Isabel II. You can find information and the instructions they give you. documentation on their website.

Options for paying the water bill: Iberdrola 1. The landlord receives the bills and tells you You will need to have an Iberdrola bill or the the amount you have to pay each month. NIF/NIE (Spanish ID number) of the person 2. The landlord, as the owner of the account, whose name is on the contract. You can get arranges it so that the monthly payments information from Spain or abroad at: are directly debited from your account; you will have to provide the following information: • Full name. • NIE. • Bank account number. • A phone number to contact you.

19 Table of contents TELEPHONE NUMBERS - LANGUAGES

Language Calls from Spain Calls from abroad

French 900 322 033 (+34) 96 232 80 22 English 900 322 044 (+34) 91 649 63 30 German 900 322 049 (+34) 96 232 80 21 Spanish, Catalan, Basque 900 322 235 (+34) 91 649 63 28 and Valencian

Endesa Options for paying the electricity and gas bill: As with Iberdrola, you can make the arrangements over the phone with Endesa, 1. The landlord receives the bills and tells you and they will tell you the steps you need to the amount you have to pay each month. take. 2. Set up a direct debit from your account Unión Fenosa using the information from a recent electricity bill, and the following: You can open an account online or over the • Recent bill. phone, and you will need to have: • Full name. • Recent electricity bill. • NIE. • NIF/NIE (Spanish ID number) or passport. • Bank account number. • Bank account number.. 3.Another option is putting everything into your name, and when the rental contract EON ends the landlord just has to change it all back. This is free to do and you will need: You can open an account online or over the • Recent bill. phone. They will tell you which information • Full name. you need. • NIE. As with other companies, you will need to • Bank account number. have: • Recent bill. • NIF/NIE (Spanish ID number) or passport. • Bank account number.

20 Table of contents TELEPHONE AND INTERNET In section 4 of this guide we explain the steps for getting cell phone or Internet There are many telecoms to choose from service in more detail. for landlines and cell phones. Below are the ones that offer both services: You can get a telephone and Internet package with any of these four companies. • : telecom providing fiber We recommend looking into current offers optics to homes. and figuring out which is best for you before • ONO: telecom providing fiber optics to deciding on one. homes. • VODAFONE: cell phone company with options for landlines (recent merger with ONO). • ORANGE: cell phone company with options for landlines.

21 Table of contents 2.7. Useful links, addresses and telephone numbers.

The Regional Government of Madrid, accommodation options (shared rooms, home through its Department of Higher Education stays with families, apartment rentals, etc.) in and Research, offers a “Virtual University the Community of Madrid. Accomodation” service where university students can find all kinds of

Direct link: http://www.emes.es/ Utilities VivirenMadrid/Alojamientoestudiantes/ CANAL ISABEL II: 900 365 365(*) tabid/219/Default.aspx https://oficinavirtual.canalgestion.es

Website for shared apartments: IBERDROLA: 900 225 235(*) http://www.pisocompartido.com/ https://www.iberdrola.es

Popular sites for finding apartments by ENDESA: 800 760 909(*) area: http://www.endesaclientes.com/

Fotocasa: UNION FENOSA: 900 333 555(*) http://www.fotocasa.es/ http://www.gasnaturalfenosa.es/

Idealista: EON: 900 118 866(*) http://www.idealista.com/ http://www.eonclientes.com/

Pisos.com: MOVISTAR: 900 016 655(*) http://www.pisos.com/ http://www.movistar.es/

Segunda mano: ONO: 800 400 307(*) http://www.segundamano.es/ http://www.ono.es/

Mil anuncios: VODAFONE: 1444 http://www.milanuncios.com/ http://www.vodafone.es/

ORANGE: 1414 http://www.orange.es/

(*) Telephone numbers that begin with 800 or 900, and with 901 or 902, can only be called from inside Spain.

22 Table of contents HEALTH CARE

CONTENTS

3.1. If you are an EU citizen.

3.1.1. In your country. For more information: https://sede.seg-ocial.gob.es/Sede_1/ You must get a European Health Card through ServiciosenLinea/Ciudadanos/index. the local health authority in your country. htm?ssUserText=232000

3.1.2. How to get health care through the 3.1.1. How to make a doctor’s Public Health System of the Community appointment and where to go. of Madrid or the Spanish State. To make an appointment at your Health The Spanish state covers the health Center: care needs of all its citizens through the 1. You must determine which Health Center National Health System managed by each corresponds to your home address. You can Autonomous Community. In general it find out by searching on: only covers health care; dental and eye http://www.centrossanitarios. treatments (other than general consultations) sanidadmadrid.org/ are excluded and you will need to go to a You just have to go to the site, click private medical service for them. Citizens of on localizador de centros, enter your European Union member countries or Iceland, information and it will indicate your health Lichtenstein, Norway center. and Switzerland may use Spain’s health care services during their time studying or doing 2. Call the center by phone to make an research by presenting their European health appointment; an operator or recording will card. You can get this card by contacting your ask you for your date of birth and will local health authority, which is the agency confirm your name, then give you the time responsible for producing and distributing the slots available and finally confirm the date card in each country. and time you have chosen.

23 Table of contents 3.2. If you are not an EU citizen.

Medical insurance is mandatory for any If you are going to attend a program that international student who requires a visa to involves time in a country outside of Europe, study in Spain (that is, students who are not you should consult with your insurance residents or nationals of EU countries, Norway, company on the need to take out additional Iceland or Liechtenstein). By not taking out this medical insurance for that time. insurance you assume the risk of not receiving adequate medical assistance. This insurance can be taken out by any student attending any of the programs 3.2.1. Procedure for taking out private offered by Universidad Europea de Madrid. health insurance in Spain. There are several companies that provide You can take out an insurance policy with private medical insurance in Spain, apart AON Seguros, through the link below, or with from the one mentioned above. They include: any other company of your choice. You are Sanitas, Asisa, Mapfre, Generalli, Santa Lucia, responsible for the cost and processing of the DKV, etc. insurance policy. www.aonstudentinsurance.com

3.3. Practical examples: What to do in the following cases.

3.3.1. What to do if you go to the 3.3.2. What to do if you need an emergency room. ambulance.

If you go to an emergency room in the social To call an ambulance in the social security security system, whether it be your Health system, call 112 and indicate the reason Center or the Hospital, the first thing they will for your emergency. The ambulance will ask you for is your Health Card. If by chance pick you up and bring you to the nearest you still don’t have it, they will ask for your hospital. NIE (Foreigner ID number) and personal details to check your situation. You will never If you have private insurance, you will have be denied care, but you will have to confirm been provided with a telephone number your registration in the social security system to call in these situations. The ambulance afterwards if you do not want to have to pay. will pick you up and bring you to the If you go to an emergency room from your corresponding health center. private insurance, it is just as easy. You can go to any of the hospitals or health centers listed in your insurance policy, and you just have to show your Insurance card and they will be able to process your case.

24 Table of contents 3.3.3. How to find a 24-hour pharmacy. 3.3.4. What documentation you need to get medicine prescribed through Social To find the closest 24-hour pharmacies to Security. your location, go to the web page for the Madrid Pharmacists Association and use You will have to show your European the search engine to enter your address and Health Card and the prescription given find the closest pharmacies that are open to you by your primary care doctor. 24 hours. Sometimes they also ask to see your NIE (Foreigner ID number) or passport, so we http://www.cofm.es/ recommend you always bring it with you.

3.4. Useful links, addresses and telephone numbers.

European Health Card information and Asisa: (+34) 91 715 81 00 - (+34) 91 601 09 00 student coverage: http://www.segurosasisa.es/ http://www.seg-social.es/ Mapfre: 902 204 060(*) To find the address of your Health http://www.mapfre.es/ Center: http://www.centrossanitarios. Generali: 902 400 300(*) sanidadmadrid.org/ http://www.generali.es/

Social Security emergency number: Santa Lucía: 902 242 000(*) 112 http://www.santalucia.es/

Private health insurance options: DKV: 902 499 499(*) http://dkvseguros.com/ AON: 31(0)104488270 www.aonstudentinsurance.com

Sanitas: 901 441 004 (*) http://www.sanitas.es/

(*) Telephone numbers that begin with 800 or 900, and with 901 or 902, can only be called from inside Spain.

25 Table of contents CELL PHONE, PHONE CARDS, INTERNET

CONTENTS

4.1. How to get a cell phone contract. Options for getting a phone: 4.1.1. Types of contracts. A good idea is to bring an unblocked phone with you and buy the SIM card of your choice, that way you won’t have any roaming problems 4.1.1. a. Prepaid card. Procedure for when you get to Spain. getting a prepaid card and phone options. If you want, you can buy a phone at the same place you buy the card, or through promotions Getting a prepaid card is easy: offered by telecoms for signing up for a contract.

1. There are various telephone websites online 4.1.1. b. Contract. Procedure for getting a where you can buy a prepaid card. (Example: contract and phone options. on Tuenti you can buy them through the website, and there is a customer service chat If you want to get a contract with a specific and competitive prices. Or you can buy them telecom, you will have to provide your personal at the following stores: Telecor, VIPS, Caprabo, information and a bank account number for El Corte Inglés, Hipercor, Supercor, the post the monthly bills to be directly debited. You will office, Movistar distributors, Eroski, call shops, need to have: newsstands, etc.) • NIE (Foreigner ID card) or passport. • Bank account number. 2. To buy one you need to fill in your personal information as well as your NIE or passport If you want to buy a phone: the various number. telecoms offer good promotions for buying phones, and sometimes you can even get them 3. You can put as much money on the card as for €0. you want. If you already have an unblocked phone, you can just buy a new SIM card.

26 Table of contents 4.1.2. Telecoms in Spain. TUENTI: https://www.tuenti.com/movil Listed below are the most popular: : MOVISTAR: http://www.simyo.es/ http://www.movistar.es/ PEPEPHONE: ONO: http://www.pepephone.com/ http://www.ono.es/ : VODAFONE: http://www.yoigo.com/ http://www.vodafone.es/ Below is a link to a page where you can see ORANGE: all the telecoms in Spain and choose the http://www.orange.es/ one that is best for you. http://www.moviles.com/operadores

4.2. Phone card. Where you can buy them.

You can buy prepaid phone cards at call well as at shopping centers (El Corte Inglés, shops, newsstands and tobacco stores, as Carrefour, etc.) and post offices.

4.3. Internet. How to get Internet service.

If you are just looking for an Internet plan and coverage existing in your area. not a landline, it can be a way to pay less for your DSL, although it does not always make To sign up for Internet service, call the tele- financial sense to not have a landline. com you have chosen and indicate which plan you are interested in. The most popular companies are: Movistar, Vodafone, Ono and Orange. Although other They will ask you for: telecoms also offer this option, so you should carefully determine which has the best • Personal details: full name, address, etc. rates and be sure to look out for possible extras that could raise the final price on • NIE (Foreigner ID card) or passport. your bill. The telecoms that offer fiber optic connections to homes are Movistar and Ono. • Bank account number.

Although the DSL + CELL system is also • Telephone number or e-mail address to a good option, it is the subject to the contact you.

27 Table of contents 4.4. Useful links, addresses and telephone numbers.

MOVISTAR: 900 016 655(*) SIMYO: 1644 http://www.movistar.es/ http://www.simyo.es/

PEPEPHONE: 902 337 373(*) ONO: 800 400 307(*) (+34) 871 570 391 http://www.ono.es/ http://www.pepephone.com/

VODAFONE: 1444 YOIGO: 1707 - 800 622 801(*) http://www.vodafone.es/ http://www.yoigo.com/

ORANGE: 1414 http://www.orange.es/

TUENTI: https://www.tuenti.com/movil

(*) Telephone numbers that begin with 800 or 900, and with 901 or 902, can only be called from inside Spain.

28 Table of contents TRANSPORTATION

CONTENTS

5.1. From Madrid airport.

There are various means of public transport TAXIS from the airport to anywhere in Madrid you need to go. Look at the map on page 30 to Every terminal has a taxi stand outside the see where you get them and where each one arrival area, just follow the signs. Official takes you: taxis are white with a red stripe and the coat of arms of the Madrid City Council on the METRO: doors. You must go to the official taxi stand to catch a taxi. Ignore any people who offer RENFE CERCANÍAS: Line C-1 you taxi services inside the terminals. Make sure the taxi driver starts the meter running 24-HOUR EXPRESS BUS LINE when you start moving. Ask for a receipt if you wish to file a complaint. EMT CITY : 101 and 200 Flat rate to/from the airport

INTERCITY BUSES: Taxi rides to or from the airport and inside 822, 824, 827, 828 the Calle 30 ring road (formerly the M-30), including taxis that you call, have a fixed rate of €30. The taxi driver may not add any supplements to this price, nor can taxis that you call add supplements to the maximum amount as long as the passenger is at the pick-up point at the agreed time.

29 Table of contents Table of contents Universidad Autónoma Alcobendas San Sebastián de los Reyes

Aeropuerto Adolfo Suárez Madrid- Airport

Fuente de la Mora

IFEMA Cuatro Torres Business Area Mar de Campo de Cristal las Naciones Chamartín Barajas Plaza de Castilla

Colombia Nuevos Ministerios Avenida de América Torrejón O’Donnell de Ardoz Alcalá de Henares Recoletos Puerta Príncipe Pío de Alcalá Puerta Pirámides del Cibeles Delicias Madrid Río Méndez Álvaro

Madrid

Metro Línea 8 de Metro de Madrid Autobuses Línea Exprés 24 horas www.aena-aeropuertos.es/ madrid-barajas Underground Line 8 Buses Express line 24 hours Autobuses urbanos City buses Tren Línea C-1 Renfe Cercanías Autobuses interurbanos Suburban railway Line C-1 Renfe Cercanías Intercity buses Minimum rate to the airport

In taxi rides from the airport when the flat Bringing luggage in a taxi is free, as long as it rate does not apply and if you had not called fits in the trunk and on the roof rack. It is also the taxi, a minimum rate will be charged free to transport guide dogs and any other for the first ten kilometers or under of €20. pets in approved cages. After 10 kilometers, the taxi meter will run at its usual rate.

TAXI PRICES Time Price Monday to Friday (not holidays) from 6:00 am to 9:00 pm € 2,40 Other days and times € 2,90 PRICES PER KILOMETER Time Zona Tarifa Price A 1 € 1,05/Km Monday to Friday (not holidays) from 6:00 am to 9:00 pm B 2 € 1,20/Km A 2 € 1,20/Km Other times B 3 € 1,25/Km CALLING A TAXI Zone Price Zone A € 5,00 Zone B € 8,00 SUPPLEMENTS Item Price Taxi ride to airport passenger terminals, when the flat rate is not applied € 5,50 Taxi ride from bus and train stations € 3,00 Taxi ride on Christmas Eve and New Year’s Eve (from 9:00 pm to 6:00 am) € 6,70 Taxi ride to or from the Juan Carlos I Trade Show Center (IFEMA) € 3,00

31 Table of contents 5.2. How to get around Madrid.

5.2.1. City transportation options.

Below are descriptions of the various forms of city transportation you can use to get around the city of Madrid:

BUS

The EMT (Municipal Transport Company) is the company that runs Madrid’s blue city buses. There are 215 lines, including 177 night bus lines that are called Búhos. The bus system works very well and on their website you can find the bus you will need to take to get anywhere in Madrid, the wait time at each stop, etc. There is also free Wi- Airport express ticket: valid for a single Fi on the buses. ride on the Airport Express bus. It costs You can pay your fare using: €5 and you buy it on the bus. They will not make change for bills larger than €20. Single-ride ticket: valid for one bus ride only. It costs €1.50 and you have to buy it MONTHLY TRANSIT PASS on the bus when you get on. Try to have correct change or coins, because they You can put money on the Public Transit don’t make change for large bills. Card (TTP) any day of the month and it will be valid for 30 calendar days after the day Ten-ride ticket: they are also known as when it is first used, which must be under “metrobus” tickets. They are valid for 10 10 days from when you put the money on it. rides anywhere on the EMT lines, in the entire Madrid Metro network and on The monthly transit pass gives you of the Light Rail System. You have to punch unlimited rides for the calendar month in your ticket by inserting in the machine when which you bought it on all the lines in the you get on. network including EMT, Madrid Metro, Light Rail Trains (), Suburban They cost €12.20 and you can buy them Rail Lines (Cercanías) and all city and at the ticket machines in Metro stations, intercity bus lines not managed by EMT or at newsstands or authorized tobacco (prices range depending on type of pass shops. and fare zone).

32 Table of contents NORMAL YOUTH ZONES ALLOWED SENIOR TRANSIT PASS TRANSIT PASS TRANSIT PASS

A € 54,60 € 35,00 B1 € 63,70 € 39,60 B2 € 72,00 € 45,00

B1-B2, B2-B3, B3-C1, C1-C2 € 47,90 € 30,30 12,30

B3 € 82,00 € 51,60 C1 € 89,50 € 56,20 C2 € 99,30 € 61,80 E1 € 110,60 € 78,30 E2 € 131,80 € 97,40

You can buy them through the ticket all EMT and RENFE lines between stations machines in Madrid metro stations and inside zone A. In addition to those services, at authorized tobacco shops. You can buy transit passes valid for Zone T can also be them any day of the year. used for all Metro services, all lines of all regular road transport services and EMT, Tourist transit pass: transit passes are valid and on all suburban railroad (Cercanías) for the calendar days specified for each lines. kind of card starting on the day they are first used. When you use the pass for the More information is available at: first time, its expiration date gets printed http://www.madridcard.com/ on the back. It is valid until 5:00 am the following day on all nighttime services. The cards valid for Zone A can be used for all Metro lines and stations inside zone A, and

ZONES 1 DAY 2 DAY 3 DAY 5 DAY 7 DAY A € 8,40 € 14,20 € 18,40 € 26,80 € 35,40 T € 17,00 € 28,40 € 35,40 € 50,80 € 70,80

33 Table of contents The Tourist Transit Pass can be bought at: NAVEGA MADRID

The Municipal Transport Company (EMT) • The offices of the Regional Transport has launched “Navega Madrid”, an interacti- Consortium (Plaza Descubridor Diego de ve map at the following link: Ordás, 3). http://www.emtmadrid.es/mapaweb/emt. html • Ticket machines in Madrid metro stations. You can use this tool to:

• Certain tobacco shops and newsstands • Calculate personalized bus routes around in Madrid. Other tourist attractions. the city of Madrid • Find out which lines pass by a specific • Metro Customer Service Desk at the point in the city. Adolfo Suárez Barajas Airport. • Look up wait times at bus stops. • Look up schedules for EMT lines. • Authorized newsstands and tobacco • Find out about service problems in real shops. time.

• Tourist attractions.

34 Table of contents MADRID METRO: FARES

As you can see above, you can use your bus SINGLE RIDE Price ticket on the subway: EMT Ticket € 1,50 Metro ticket (Metro Zone A and € 1,50 € 2,00 You can bring bikes aboard at all Madrid ML1(*) Metro stations on the days and times listed Ticket for MetroEste, MetroNorte € 1,50 below: y MetroSur TFM ticket € 2,00 SATURDAYS, SUNDAYS AND HOLIDAYS: Combined Metro ticket (**) 3,00 during all hours of service. € TEN RIDES Price MONDAY TO FRIDAY: from 10:00 am to Ticket for Metro Zone A, EMT and € 12,20 12:30 pm and from 9:00 pm until close. ML1 (Metrobús) 10 ride EMT ticket with transfer (***) € 18,30 Ticket for MetroEste, MetroNorte € 11,20 y MetroSur

TFM ticket € 12,20 Combined Metro Ticket (**) € 18,30 TICKETS TO OR FROM Price THE AIRPORT

Single Ride + Supplement (*) € 4,50 € 5,00 Combined Single Ride + Supplement € 6,00 Airport Supplement € 3,00 Airport Express bus ticket € 5,00

(*) Trips passing up to five subway stations:€ 1.50.

Trips passing six to nine stations: €0.10 additional for each station.

Trips passing 10 or more stations: €2.00.

You select your destination on the ticket machines and they automatically calculate the number of stations on your ride and the corresponding price for the shortest possible route.

(**) Valid for the entire Metro network in the Community of Madrid, TFM, Madrid Light Rail (ML1) and Light Rail West (ML2 and ML3).

(***) Valid for 10 trips with a SINGLE EMT+EMT transfer for a maximum of 60 minutes starting when the first ride is validated

35 Table of contents Table of contents CERCANÍAS RENFE: Bonotren: with this pass you can take 10 trips within a month on all Cercanías lines, except You can get around Madrid and its surroundings line C-9. on the suburban railway; see the map on the next page. Monthly pass: this pass lets you take two rides a day for a month as from the day it is FARES: first used. Single-ride ticket: valid for travel any day of the week. Other valid passes:

Round-trip ticket: the price is equal to two Transit pass: valid on the Cercanías one-way tickets and the return trip must be network at stations inside the indicated within the areas in which the ticket is valid, but zone. It cannot be used on regional trains does not necessarily have to be the reverse of except when indicated. the first leg. The first leg must be taken within two hours of buying the ticket, and the return Tourist ticket: just like the Transit Pass, trip can be taken at any time the following day. there are different types of Tourist Tickets with different zones.

CERCANÍAS RENFE FARE

SINGLE 10 TRIP MONTHLY UNIVERSITY QUARTERLY ZONES TICKET BONOTREN PASS PASS One/two zones € 1,65 € 9,85 € 28,40 € 87,75 Three zones € 1,80 € 13,45 € 36,05 € 110,90 Four zones € 2,55 € 18,25 € 58,05 € 179,00 Five zones € 3,35 € 23,85 € 67,45 € 208,35 Six zones € 4,00 € 28,05 € 79,45 € 258,75 Seven zones € 5,40 € 37,75 € 91,20 € 328,45 * Green Zone € 8,55 - (*) -

GREEN ZONE:

Flat rate of €8.55 each way and €17.10 round trip from any zone on the Cercanías network on C-9.

(*) For rides on C-9 between -Cotos (Green Zone) and other lines in the Madrid Cercanías Network, including rides on C-9, the prices defined in the general zone-pricing fare system will only apply to the Monthly Pass for up to seven zones.

37 Table of contents Table of contents - Plaza Elíptica: underneath the Fernández 5.2.2. Intercity transportation options. Ladreda traffic circle and serving the towns of , and Leganés, connecting Intercity buses are green and are used with Metro lines 6 and 11. to travel to the towns outside of Madrid. They stop at specific public transport hubs - Príncipe Pío: intercity buses serving (intercambiadores) in Madrid, located at: Alcorcón and Móstoles in particular and the A-5 corridor in general. - Plaza de Castilla: the underground transport hub in Plaza de Castilla is located - Moncloa: with 74 intercity daily and nightly underneath Calle San Aquilino and Avenida bus lines. de Asturias. You can catch intercity buses that use the A-1 and M-607 highways. - Canillejas: with 12 EMT lines and many other intercity bus lines, as well as Metro - Avenida de América: located in the center- . west of Madrid near the junction of two of its main access routes, the A-2 and the M-30. It serves the Alcalá de Henares corridor and northeastern Spain.

Single-ride A B1 B2 B3 C1 C2 A € 1,50 B1 € 2,00 € 1,30 B2 € 2,60 € 2,00 € 1,30 B3 € 3,60 € 2,60 € 2,00 € 1,30 C1 € 4,20 € 3,60 € 2,60 € 2,00 € 1,30 C2 € 5,10 € 4,20 € 3,60 € 2,60 € 2,00 € 1,30

Ten rides A B1 B2 B3 C1 C2 A B1 € 12,20 € 8,50 B2 € 16,10 € 12,20 € 8,50 B3 € 23,00 € 16,10 € 12,20 € 8,50 C1 € 29,70 € 23,00 € 16,10 € 12,20 € 8,50 C2 € 37,40 € 29,70 € 23,00 € 16,10 € 12,20 € 8,50

39 Table of contents 5.3. How to get to other parts of Spain from Madrid.

There are many transportation options for SOUTH STATION - MÉNDEZ ÁLVARO. traveling from Madrid to other places in Metro: Méndez Álvaro (circular ) Spain: Cercanías: Méndez Álvaro Buses: 113-141-8 BY PLANE: There are flights from Adolfo Suárez Companies that operate in this station: Madrid- Barajas airport to all provinces in Spain. - Alsa: their bus network covers most of Spain. They also go to several cities in BY TRAIN: and European countries (Germany, The high-speed AVE, ALVIA and AVANT Andorra, Belgium, Bulgaria, France, Great trains go to many cities around Spain. The Britain, Holland, Italy, Luxembourg, Moldavia, website for more information about routes, Poland, Portugal, Czech Republic, , rates and schedules can be found on the Switzerland and Ukraine). useful links page of this guide. - Enatcar: buses to , , BY BUS: , , and towns on This is the least expensive transportation the Mediterranean coast. option. Madrid has three large bus stations where - Socibus: buses to and from , Cádiz, most of the buses leave and arrive for Córdoba, and . destinations around Spain and part of Europe: Méndez Álvaro, Avenida América - Continental-Auto: buses to Toledo and and Conde de Casal. .

- Auto Res: buses to and Benavente (Zamora).

40 Table of contents AVENIDA DE AMÉRICA STATION Cities and bus companies that serve them: Avenida de América, 9. Metro: Avenida de América (L4, L6, L7, L9). A Coruña / : Compañía Intercar Alicante / Albacete: Compañía Enatcar Buses to several cities in Spain leave from Almería: Compañía Almeraya this station, as do most intercity bus lines Avila: Compañía Larrea connecting Madrid and nearby towns in the / Cáceres: Compañía Res Auto Res Community of Madrid. To see the complete Barcelona: Compañía Enatcar list of intercity buses within the Community : Compañía Continental Auto of Madrid, visit the Community of Madrid : Compañía Continental Auto Transport Consortium website. Cádiz / Córdoba / Huelva / Sevilla: Compañía Secorbus Companies that operate in this station: Cuenca / Castellón: Compañía Auto res : Compañía Autommnibus - Continental-Auto: serves Bilbao, San Guadalajara: Compañía Continental Auto Sebastián, Vitoria, Burgos, Santander, Granada: Compañía Autobuses Mad-Gra. , Logroño, Soria and Granada. Jaén: Compañía La Sepulvedana León / / : Compañía - Alsa: several bus lines from this station Fernández-Res go to 12 Spanish cities, including Barcelona, Málaga: Compañía Daibus Huesca, Lérida, and Zaragoza. Orense / : Compañía Auto-Res : Compañía Alsa CONDE DE CASAL STATION Pamplona: Compañía Continental Auto C/ Fernández Shaw, 1. / Zamora: Compañía Auto-Res Metro: Conde de Casal. San Sebastián / Vitoria: Compañía Continental Auto Companies that operate in this station: Santander: Compañía Continental Auto Segovia: Compañía La Sepulvedana - Auto Res: serving Badajoz, Cáceres, Soria: Compañía Continental Auto Castellón, Cuenca, Mérida, Orense, Tarragona / Zaragoza: Compañía Tte. Pontevedra, Salamanca, , Zamora Viajeros Aragón and Lisbon (Portugal). Teruel: Compañía Autocares Samar Toledo: Compañía Galiano Continental Below is a list of Spanish provinces and which Valencia: Compañía Auto-Res companies service them, so you will know who to contact if you need to take a bus.

41 Table of contents 5.4. Useful links, addresses and telephone numbers.

EMT: (+34) 91 406 88 10 ALSA: 902 422 242(*) http://www.emtmadrid.es/ http://www.alsa.es

METRO: 902 444 403(*) Enatcar (+34) 91 779 63 99 http://www.enatcar.es http://www.metromadrid.es/ Socibus: 902 229 292(*) RENFE: (+34) 91 372 94 01 http://socibus.es/wp/ http://www.renfe.com Continental-Auto: 902 33 04 00(*) ESTACIÓN SUR - MÉNDEZ ÁLVARO: http://www.continental-auto.net (+34) 91 468 42 00 http://www.estaciondeautobuses.com Consorcio de Transportes de la Comunidad de Madrid: ESTACIÓN DE AVENIDA DE AMÉRICA: 012 - (+34) 91 580 42 60 when calling 902 422 244 (*) from outside Madrid. http://www.ctm-madrid.es ESTACIÓN DE CONDE DE CASAL: (+34) 91 551 56 01 Auto Res: 902 020 999(*) http:// www.auto-res.net

(*) Telephone numbers that begin with 800 or 900, and with 901 or 902, can only be called from inside Spain.

42 Table of contents ABOUT THE UNIVERSITY

CONTENTS

6.1. Directions to: Campuses and Clinics.

6.1.1. Alcobendas Campus

The Alcobendas campus is easy to reach by any means of transportation, as described below:

BY CAR: The Alcobendas campus is just 15 minutes from Plaza Castilla.

Take the A1 in the direction of Burgos and get off at exit 17 to take the M-12 in the direction of Alcobendas/S.S. de los Reyes/ de Barajas/-2, as shown on the map below. At the traffic circle take the third exit towards Avda. de Barajas (450 m), turn right towards Avda. de Fernando Alonso, go If you have a GPS system, the correct through two traffic circles (1 km), then take address is: the fourth exit on the second traffic circle and continue on Avda. de Fernando Alonso. Campus Alcobendas The campus is on the left (350 m). Avda. Fernando Alonso, 8 28108 Alcobendas Madrid

GPS coordinates: Latitude: 40.538287 (40º 32’ 17.83” N) Longitude:-3.61244099999999 (3º 36’ 44.79” W)

43 Table of contents BY BUS: Bus lines: The monthly transit pass that includes 827 – Canillejas Alcobendas –the B1– lets you travel in Zone 159 – Plaza de Castilla A (center), and to the following areas: 10 y 11 - Conde de Casal Cercanías Alcobendas (stop at the corner of the • Alcobendas Avenida de Barajas traffic circle and • Alcorcón Avenida de la Vega) • Cantoblanco 2, 9, 10 y 11 - Moraleja Metro station • Coslada on Avda. Bruselas (stop at the corner of • Computer Sciences Department the Avenida de Barajas traffic circle and (only line 591) Avenida de la Vega) • Getafe • Leganés From the stop at the corner of Avenida de • Paracuellos del Jarama (except Los Barajas and Avenida de la Vega, the walking Berrocales and Belvis residential areas) directions to campus are: • Pozuelo de Alarcón • Rivas-Vaciamadrid residential areas 1. From the bus stop, take Avenida de • San Fernando de Henares Barajas all the way to Avenida de • San Sebastián de los Reyes * Fernando Alonso and turn left. 2.Walk through two traffic circles, then the campus will be on your right. It is 850 m from the bus stop.

Below are schedules and routes for Alcobendas buses:

BUS STOP (Lines 159, 2, 9, 11) ALCOBENDAS CAMPUS

*City fare

44 Table of contents Frequency Frequency Frequency Bus stop Monday-Friday Saturday Holidays Avda. Barajas (fire Every 15 minutes Every hour star- Every hour star- 827 department) starting at 6:20 am ting at 6:45 am ting at 6:45 am At 6:45 am Bus stop five minutes’ walk Avda. Barajas (fire Every 15 minutes Every hour star- Every hour 828 from campus department) starting at 6:20 am ting at 6:45 am starting Intersection Avda. de Barajas - Avda. Every 10 minutes 159 No service No service de la Vega at the starting at 6:45 am traffic circle Intersection Avda. de Barajas - Avda. Every 15 minutes 9 No service No service de la Vega at the starting at 7:05 am traffic circle Intersection Avda. de Barajas - Avda. Every 15 minutes Every 40 minutes 10 No service Bus stop 12 minutes’ de la Vega at the starting at 7:30 am starting at 9:40 am walk from campus traffic circle Intersection Avda. de Barajas - Avda. Every 15 minutes Every 40 minutes 11 No service de la Vega at the starting at 7:30 am starting at 9:20 am traffic circle Every 20 minutes Intersection Avda. from 7:10 am to de Barajas - Avda. 2 9:20 am No service No service de la Vega at the traffic circle Every hour from 12.45 pm to 4.50 pm

BY METRO: Coming from the North of Madrid . La Moraleja: take the Avda. Plaza It’s best to take the M-40 and get off at de Toros exit and either take a taxi to the exit 36 onto the M-501 towards Boadilla university or walk to the bus stop at Calle del Monte. Get off at exit 8 for Villaviciosa Real and take the 159, 2, 9, 10 or 11 to de Odón. The vertical purple signs on the campus. M-501 will clearly indicate when you are coming up on the university campus. BY TRAIN: Cercanías station: C4 Alcobendas- S.S. de los Reyes: you will have to take a bus from there Coming from the South of Madrid to campus. Lines 2, 9 or 11. Or you can walk It’s best to take the M-50 and get off at down Avda. de España to Avda. del Juncal, exit 69 onto the M-501 towards Villaviciosa take that to the first traffic circle, turn right, de Odón. The vertical purple signs on the and when you get to another traffic circle M-501 will clearly indicate when you are take Avda. de Rafael Nadal and follow it to coming up on the university campus. campus. Coming from the West of Madrid 6.1.2. Villaviciosa de Odón Campus. It’s best to take the M-50 and get off at exit 72 onto the M-501 towards Villaviciosa There are two ways to get to this campus, de Odón. Get off at exit 8 for Villaviciosa described below: de Odón. The vertical purple signs on the M-501 will clearly indicate when you are BY CAR: coming up on the university campus. C/ Tajo s/n, Villaviciosa de Odón, 28670 Madrid GPS coordinates: 40.372,-3.915

45 Table of contents FROM THE WEST OF MADRID

FROM THE SOUTH OF MADRID

46 Table of contents FROM THE NORTH OF MADRID

47 Table of contents BY BUS: anterior está en la C/ Duero deberás Villaviciosa de Odón is located inside seguir esta, bien andado hasta la calle Zone B2 in the Community of Madrid Tajo, en taxi o cogiendo la línea 538 que public transport system. The transit te dejará en el Campus. pass for travel between Zone B2 and other zones can be purchased at tobacco • Line 567 - Villaviciosa de shops, metro stations and EMT stations. Odón. It drops you at the intersection of Don’t forget about the discounted youth EU- El Bosque and from there you can transit pass. There is also a special pass walk down Calle Tajo to campus. for people who only travel to Villaviciosa to go to the university (Urb. El Bosque.) 6.1.3. Madrid Dental Clinic. Information about transit passes: (+34) 91 580 45 40 Located at Paseo Santa María de la Cabeza, 92. 28045 Madrid. Information about transportation lines: (+34) 91 580 19 80 Directions:

The following regular bus lines go to METRO: campus from several areas of Madrid: (L3) and Acacias (L5).

• Line 518 Madrid (Príncipe Pío)- EMT BUS: Villaviciosa de Odón. Príncipe Pío Lines 50, 60, 62, E1, 78 and 148. subway station. Metro line 6 (circular), 10 and (branch line). Get off at 6.1.4. University Health Clinic. the “Campus Universidad” stop located at the university. Located in Plaza Francisco Morano (unnum- bered). 28005 Madrid. • Line 538 Villaviciosa (Universidad)- Boadilla (Pta. de Boadilla). It also leaves Directions: you right on the university campus. CERCANÍAS: • Line 519 Móstoles- Villaviciosa de Odón. Pirámides. The last stop is the El Bosque Shopping Center, so to get to campus you can METRO: either take a taxi, bus line 538 or walk Puerta de Toledo (L5), Pirámides (L5). down Calle Duero to Calle Tajo and take that to campus, which will take BUS: approximately 28 minutes. Lines 17, 36 (Plaza de los Pontones), Lines 3, 18, 23, 35, N13, N14, and Circular (Puerta de • Line 510 Alcorcón- Villaviciosa de Odón Toledo traffic circle). - El Bosque. En este caso esta línea de dejaría en la Urbanización El Bosque por lo que aunque igual que en el caso

48 Table of contents 6.2. What to do when you arrive and whom to contact.

Each School has an International Academic in person at the Villaviciosa campus (Building Coordinator who can help you with any B) or the Alcobendas campus. questions about your academic and/ or professional development at the By e-mail: The university will contact you via international level: e-mail during your time here. These e-mails are sent to you from the university’s e-mail • School of Arts and Communication: address: [email protected] You Miguel Ángel Alonso are responsible for checking your e-mail [email protected] regularly. We recommend using your student e-mail account to read and respond to UEM’s • School of Architecture and Engineering: mails. Andrés Abasolo André[email protected] Try to always reply from your Universidad Europea de Madrid e-mail account, as we will • School of Sports Science: accept no claims from outside accounts. Laura Augusta Gostian [email protected] Online Campus: You can enter the Online Campus through the home page of the • School of Health Sciences: Universidad Europea de Madrid website by Laura Augusta Gostian clicking on “Student Access”. You can get a [email protected] username and password at the International Office. • School of Biomedical Sciences: Marta Lesmes Use the Online Campus to get information [email protected] about class schedules, study guides, changing classes and useful information posted by • School of Socials Sciences: professors. Julieta Espín [email protected]

For non-academic questions (administrative, registrar, student record, validations, using the online campus, etc.) contact Student Affairs online:

http://madrid.universidadeuropea.es/ alumno-uem/atencion-al-estudiante or by phone by calling 902 232 350(*) or

(*) Telephone numbers that begin with 800 or 900, and with 901 or 902, can only be called from inside Spain.

49 Table of contents 6.3. Student services.

Universidad Europea provides its • STUDY ROOMS students with an extensive range of You have access to study rooms with a perfect services and facilities with top equipment atmosphere to concentrate and be productive and the widest selection of activities: during your study time.

• LANGUAGE CENTER • LABORATORIES The Language Center is a comprehensive We have the latest facilities for student service encompassing all kinds of training. activities for quality language learning. Each academic area has specific laboratories It offers classes in English, Spanish as for doing practical work in. These include a foreign language, German, French, labs for media planning, cinema, sound, Chinese, Italian and Portuguese. photography, information graphics and Located in Building B on the Villaviciosa multimedia, dentistry, podiatry, optometry, de Odón Campus. exercise physiology, physical therapy, nursing, anatomy and histology and biomedicine/ • COPY CENTER pathobiology R&D. You can get your documents photocopied and bound. There are also self-service • UNIVERSIDAD EUROPEA DE MADRID photocopy machines that work with SPORTS CENTER prepaid cards. You have access to the sports center facilities. Located in Building A and Building C on Our club offers great value for money with the the Villaviciosa de Odón campus. latest advances in sports equipment, facilities At the Alcobendas campus. and material and a team of more than 40 qualified professionals. Its more than 35,000 • COMPUTER ROOMS m2 of sports facilities include: Rooms with free computers for student use located around campus. • Fitness room • Swimming pools • LIBRARY • Group activities The Dulce Chacón Library has all the • Other facilities resources needed for an excellent • Physical therapy office university education. • Personal trainer service Located in Building C on the Villaviciosa de Odón campus. All this along with its convenient opening At the Alcobendas campus. hours, unbeatable resources and equipment, exceptional professionals, a • STUDENT WORK ROOMS full range of services, convenient parking The Universidad Europea library has several and the safety of a closed campus make student work rooms. it easy for you to stick to your guided

50 Table of contents regimen of physical activity in line with current exercise trends. Location: Juan Mayorga Building at the Villaviciosa de Odón campus. (+34) 91 211 55 00

• CAFETERIA There are two types of service: a dining room with affordable daily student menus and fast food served by servers. There are also self-service machines located around campus that you can use 24 hours a day. Cafeterias at the Villaviciosa de Odón Campus. Building A Building B. Building C. Sports complex. Building E. Cafeteria at the Alcobendas Campus.

• TRAVEL AGENCY There is a travel agency right on campus at Universidad Europea to help you plan your trips. They offer discounts and special student prices. Located in Building B on the Villaviciosa de Odón campus.

• MEDICAL SERVICE Free medical service for all students and any emergencies that may occur on campus.

Universidad Europa de Madrid has a free MEDICAL SERVICE for all our students’ health consultations as well as for any accidents or medical emergencies that may occur. We provide primary care and refer students to the appropriate health care network, if necessary.

We also carry out prevention and health campaigns that you can take advantage of.

You can find them at different areas on the Villaviciosa de Odón campus and they each have different service hours.

51 Table of contents • OFFICE OF THE REGISTRAR Students who live in university responsible for managing students’ dormitories have a remote 24-hour academic records. Its entire staff is medical service for urgent care. We also available to our students to help with cover health care for all users of the whatever needs they may have during sports center on weekends. their time at the university. Contact: (+34) 91 211 55 48 [email protected] • STUDENT AFFAIRS This department will deal with all your • UNIVERSITY CARD needs in terms of your relationship with You must identify yourself to access the university: requesting certificates Universidad Europea services and and diplomas, changes in personal facilities. details, enrollment, complaints, academic enquiries and requests for university • BANK services. There is a branch of Banco Santander located near Building B on the Villaviciosa de Odón campus.

• CAREER AND PLACEMENT OFFICE. You will find a wide selection of internships to supplement your academic training, as well as individual and group activities aimed at increasing your prospects for success in the job market or developing your business idea and helping you create your own company. Located in Building E on the Villaviciosa de Odón campus.

• UNIVERSITY DORMITORY The Universidad Europea’s Leonardo Da Vinci dormitories are located on the Villaviciosa de Odón campus and can house more than 550 people.

52 Table of contents Map of Madrid showing the locations of the Campuses 6.4. and Clinics.

MAP WITH LOCATIONS OF THE ALCOBENDAS CAMPUS AND VILLAVICIOSA DE ODÓN CAMPUS

MAP WITH MADRID LOCATIONS OF THE UNIVERSITY DENTAL AND HEALTH CLINICS

University Health Clinic

University Dental Clinic

53 Table of contents OTHER USEFUL INFORMATION

CONTENTS

7.1. You want to open a checking account with a bank or savings bank.

Opening a bank account in Spain is the most To get more information about the practical way to manage your money, and procedure for opening a bank account as an does not require government authorization. international student, you should contact the financial institution where you would like to It is the easiest and safest way to control your open the account as well as our University’s income and transactions while you are living in International Relations Office. Spain. All banks accept foreign customers. Generally, banks will ask for your In addition to opening an account, students passport when you are opening an account, usually request a debit card so they can use but some banks require other documents like ATMs 24 hours a day. a certificate from the institution where you are studying or your student ID card. If you are a student under 26 years old you can get 7.1.1. Documents that you’ll need. discounts and promotions on the commission fees charged by the banks. • NIE (Foreigner ID Number) or passport. In Spain there are several types of financial institutions, but the best known are banks • University Certificate stating that you and savings banks, which effectively offer very are an enrolled student. similar services. In terms of business hours, banks are open from Monday to Friday in • Student Card. the mornings as well as Saturday mornings (except in summer when they have a reduced schedule), while savings banks do not open on Saturdays but are usually open one afternoon during the week. They are usually open to the public from 9:00 am to 2:00 pm

54 Table of contents 7.2. Currency exchange.

You can exchange money at: - Those that can also send and receive foreign wire transfers. • Financial institutions (banks, savings banks and credit unions). You can make If you need to make transactions other than any transaction. They are the best option, currency exchange, like loans in a foreign even though sometimes they charge high currency, opening an account in a foreign commissions. currency, etc. you must go to a bank to do so. • Currency exchange shops. There are different types: Most banks offer a currency exchange service, - Shops only authorized to buy foreign bills but they are not required to provide it; the or travelers checks and pay out Euros. service is free, like other bank services. - Shops also authorized to sell foreign bills or travelers checks.

7.3. Cost of living in Madrid.

Make sure you have enough money to cover the costs of your stay in Spain. For your basic expenses (housing, food, electricity, heat, transport, etc.) you will need between €800 and €1,000 each month. Useful information:

Room in a shared apartment €300-500 1/2 lb. of coffee €2.50 Cup of coffee at a bar €1.50 2 pounds of meat €10-20 Movie ticket €8 Can of Coca-Cola at the supermarket €0.55 Concert €12-40 Drink at a nightclub €8- €15 Dozen eggs €1.50 1 quart of milk €0.80 Baguette €0.80 2 pounds of potatoes €1.50 Newspaper €1.20 Meal at an inexpensive restaurant €15 Magazine €3 1 lb. of spaghetti €2.50 1 quart of olive oil €3.00

55 Table of contents What to do if you are robbed in Madrid. Who to call. 7.4. Where to go.

Madrid is a safe city to live in and is also safe etc., you should call the general emergencies for travelers who are visiting the capital. Just as number for Madrid (112) or go to a police in any other country, if you are robbed, station to report the incident.

7.5. Lost and found. Procedure.

You should go to the Lost and Found Office Location and contact information: which is responsible for managing all lost items handed in by private citizens, taxis, •Address: Paseo Molino, 7, 28045 EMT, Metro, the post office, AENA and RENFE Madrid within the Madrid city limits. This office keeps •Neighborhood / District: the lost items for two years after they are / received. •Phone number: (+34) 91 527 95 90 •E-mail address: [email protected]

7.6. How to send or receive a letter or package.

The postal service in Spain is provided by the If you wish to send a package, a money order Sociedad Estatal de Correos y Telégrafos, otherwise known as Correos. It provides or a telegram you must go to a post office. universal access to postal services for all These offices also provide other services like people located inside Spain, including sending telex and fax. You can also send faxes from documentation, packages and money. most hotels, call shops and book/stationery stores. You can send letters from anywhere in Spain to anywhere else in the world. You have to use You can also use a private courier company to stamps, which you can buy in tobacco shops send your shipments inside or outside Spain. or at post offices, where they will tell you how Here are a few of the popular ones: DHL, much it will cost to mail your letter. Once you NACEX, SEUR, UPS, etc. have paid for the stamp, you must put the letter or postcard in a mailbox, which are found on streets and in stations, airports and some hotels. To find your nearest post office or any other information you may need, go to the Correos website or call the number listed below.

56 Table of contents 7.7. Useful links, addresses and telephone numbers.

Lost and Found Office: NACEX: 900 100 000(*) (+34) 91 527 95 90 http://www.nacex.es/ [email protected]

Sociedad Estatal de Correos y Telégrafos SEUR: 902 101 010(*) (Correos): 902 197 197(*) http://www.seur.com/ http://www.correos.es/

DHL: 902 122 424(*) UPS: 902 888 820(*) http://www.dhl.es/ http://www.ups.com/

(*) Telephone numbers that begin with 800 or 900, and with 901 or 902, can only be called from inside Spain.

57 Table of contents ALL ABOUT MADRID. ACTIVITIES OF INTEREST.

CONTENTS

8.1. Climate.

Visit the State Meteorology Agency website to In summer the weather becomes very hot and check the latest weather forecast and current sunny with temperatures getting up to 95º F conditions. In general, Madrid enjoys a dry during the day, but dropping to 70º F at night. continental climate. You will note the changing seasons in the city. Spring and fall are the seasons with the most As a reference, and to help you adjust to the rainfall. There are often short storms during the climate: warmest periods. Temperatures at this time of year can range between 40º F and 75º F in a In winter it is cold, with freezing temperatures single day. at night and very occasionally a little snow. Temperatures range between 40º F and 60º F.

8.2. Culture and entertainment.

Madrid is known for its rich cultural life, and shopping. Finally, madrid.lecool.com nightlife and gastronomy, and offers many has a selection of interesting cultural and activities such as conferences, theater, movies, nightlife events each day. You’ll find the best concerts, festivals and more. For up-to-date exhibitions, films, concerts, recitals, festivals, information, visit the links listed in section 8.7: performances and other unusual activities, as well as unique bars, restaurants and other Other useful websites like guiaspunto. com spots worth visiting. (and its mobile app) have recommendations about unique spots, and madriddiferente.com You can visit several museums including provides a guide to Madrid’s bars, restaurants the Museo Nacional del Prado, the Museo

58 Table of contents Thyssen- Bornemisza and the Nacional around between neighborhoods. Plaza de Arte Reina Sofía. Look at the culture tab Santa Ana is the hub of the area, which at http://www.esmadrid.com to get full continues down Calle Huertas and the information about them, as well as other surrounding streets. cultural, nightlife and youth content. MONCLOA – ARGÜELLES: Tirar cañas is much more than pouring beer There is a young atmosphere at the tapas into a glass: there are few cities in which the bars from early in the evening until late at art of beer pouring is more debated than in night. Madrid. Placing the glass, letting the beer Located in the northwest of the city, it is rest, the correct temperature, the foam, the quintessential university area because etc. Explore the wonderful taverns in the it is very close to universities and student traditional neighborhoods of La and residences. Lavapiés, true shrines to the caña and the tapa, to enjoy this Madrid tradition. MALASAÑA: In times past it was the cradle of the In Madrid, getting together with friends Madrid “movida” movement in the 1980s, for a bite to eat can end up becoming an centered around the Plaza del Dos de endless tasting menu of the city’s exquisite Mayo. cuisine. Don’t miss the cocido madrileño stew, It is the city’s “alternative” area, with rock a regional specialty, or the typically Spanish bars and affordable prices compared to street life that makes downtown Madrid such other neighborhoods. a great place to be at night, a reflection of the warm and welcoming nature of the city and its : people. Restaurants, bars and outdoor seating with a lively cosmopolitan atmosphere right in 8.2.1. Cinemas and theaters. the center of Madrid.

In Madrid there is a wide variety of cinemas Not so long ago it was one of those areas and theaters. The most well-known are on to “avoid”, but since the early 1990s a Gran Vía. Leisure guides have all the listings steadily growing gay community has been largely responsible for changing the face 8.2.2. Nightlife. of the neighborhood, renovating buildings, opening up new businesses and turning it Here are some neighborhoods where you into what is now known as Madrid’s gay can sample Madrid’s nightlife. neighborhood.

SANTA ANA – HUERTAS: It centers around Plaza de Chueca. Its Right near Puerta del Sol is one of the most Gay Pride festivals held in late June have popular areas for nightlife in Madrid. become famous. It has theaters, beer halls, tapas bars, restaurants and pubs that stay open until late. The atmosphere is a mix of ages and nationalities, but it is definitely a good option if you don’t want to be moving

59 Table of contents ALONSO MARTÍNEZ: near the Santiago Bernabéu stadium. The hub is Plaza de Santa Bárbara, which is There are many basement clubs and pubs surrounded by typical beer halls and pubs, in the neighborhood. Calle Orense is known all with different atmospheres. for its salsa bars and Avenida de Brasil for its large nightclubs where people stay out until AZCA: morning. Located in one of the city’s most modern areas, alongside Paseo de la and

8.3. Customs and opening hours.

About opening hours: it is common to go Breakfast: the Spanish breakfast is usually very to bed between 11 and 12 pm or even later, light. It often consists of coffee and toast. though this doesn’t mean you don’t have to get up at 7 or 8 in the morning. Lunch: is the biggest meal of the day. It can start between 2 and 3:30 pm. Dessert is often The “siesta” is a very Spanish custom of having fruit, as sweet desserts tend to be reserved for a nap after eating lunch, although these days it special occasions. has fallen into disuse. Dinner: dinners are usually light and quick. Shops normally close in the afternoon between Dinner times range from 9 to 11 pm. 2 and 5 pm, but shopping centers stay open all day from 10 am to 9 pm.

8.4. Map of the city.

Visit the following pages to find any address in Madrid: http://www.callejeromadrid.eu http://www.gomadrid.com

60 Table of contents A BURGOS 237 Km A BURGOS 237 Km

N-I N-I Av. Monforte de Lemos H E L L CA CALLE SINESIO DELGADO Ciudad Residencial PEÑA Parque de ILUSTRACIÓN Sánchez GRANDE Altamira Juan METRO La Ventilla CHAMARTÍN AV. César Manrique C. d e Villa Límite i METRO Avenida SANTIAGO C. Melchor Fernández Calle AVDA. Calle de Eladio Vilches Vda. Ganapanes APÓSTOL ESTACIÓN Calle de Ribadavia C. General DE CHAMARTÍN Avenida de Betanzos CALLE Murias Parque ción NadorMártires C. Est. MADRID ec C. PÍO ir DE LA HIEDRA Los Pinos D Cedros Aranda C. San Ctra. CALLE SINESIO DELGADO de Calle de Julio Dávilo Mesena de Calle

Calle C. C. Burgos Luis Cº. de Peña Grande Sorolla Calle la los FOXÁ C. la de de de de Ventilla Saavedra PEÑA CALLE XII C. Gómez Hermans de DE Paseo C. Baracaldo Curtidos San de CASTILLA Calle del Baja Molina Antonio Vereda al Barrio del Pilar Emilia CASTELLANA GRANDE C. Cañaveral Leopoldo de Arroyo Calle METRO C. C. Mauricio Legendre J. Castillo de C. D E Parque Agustín VENTILLA METRO Pinos San P C. Marcelina C. DUQUE DE PINAR ANTONIO Rguez. Sahagún CAPITÁN Cantueso ANTONIO A Apolinarde Benito PASTRANA S C. Plátano AGUSTÍN Añastro DEL MACHADO E de Avda. M 3- 0 Alfalfa METRO Calle Caídos de REY San de Fdez. C. C. Ramonet de Jaén Rodríguez C. DELGADO Gredilla Calle Inurria Gerardo Valdeverdeja DE Calle Cotrón INTERCAMBIADOR Calle Calle Sorgo C. Delfín Valderrey BLANCO DE TRANSPORTES Mateo la Div. Azul C. de la Veza METRO Calle C. Agave PLAZA DE SINESIOE. Zurilla LA Calle Calle Calle CASTILLA Plaza XII

Voluntarios de Castilla C. de Mesena C. D J. Serra I Catalanes Habana CALLE Pascua Villamil RE ARGIBAY CC Avenida Comandante Franco Isla de IÓ C. Piquer C. de Francisco Suárez Santa P. Ureña Long Parque Calle de las Azucenas METRO MURILLOVALDEACEDERAS LA Huerta METRO PÍO MACHADO Plaza de Calle de Jerez VIRGEN DE Calle Fray M. Uribe Isla LA PALOMA del Obispo La Remonta PÍO XII

de la Isla Marqués C. Apolonio Morales METRO Maestro Chapí María Avenida Alzaga Calle Félix Boix Aleixandre Gran Vía de Hortaleza Hoyos Oza Avda. Mercedes Drácena Martín C. P. Villar Pº. C. de NIETO Calle C. NUEVA Bellver Calle Nenúfar Alcalde Fray B. Sahagún Magdalena C. de Azuaga de C. de la Madre de Dios A R T U R O C. Santo Rosario ESPAÑA Dirección Pino C. Emeterio Castaños Alesanco Calle Viana de

Calle Fleming J. R. Pinilla Ntra. Salmón Ángel C. Gral. MargalloCalle OFELIA Panizo Algodonales AVENIDA D E de Av. Mártires Maristas Francisco Turrión Sra. TETUÁN C. Emilio Rubín Gervás Pl. C. de Asura de Plaza METRO Emperador de C. Santo Ángel del C. Lino Sor Ángela Avenida de Perú Alfonso XIII Crucero 25 de Mayo

DE del Irán la Jiménez

de J.C. Federico Carmen Damián C. Honduras Matias CALLE Doctor Calle Guatemala la Villa Guarda de la Cruz de Pl. de R. Plaza C. Dehesa C. Burgos Berruguete AV E N I D A D E A L B E R T O Paseo Pl. Rep. J. M. Soler Alonso Núñez Villamil P. Vidal BRAVOLérida CUZCO COLINAS O R IA DE Risco ALCOCER Dominicana COSTA RICA P. Occidental Infanta Avda. Aster Levante CALLE Calle Huesca METRO M. Auxiliadora FRANCOS C. Juan Gris Juan C. Nicaragua Calle López FRANCOS METRO A. Vallejo Calle Serna del Calle Calle F. Núñez Dehesa de PirineosC. Fco. de Diego RODRÍGUEZ RODRÍGUEZ Colombia Lope de Haro C. Pamplona R. A. Alfonso 0 3 M - General Girón Calle Potosí C. Cuarta la Villa Calle C. San Enriquede Yagüe Padre Baldasano Orense Jacintos Diego Chacón los PASEO Rico

C. de la Coruña la C. C. Cochabamba de Pl. Rep. de Calle Alejandro Los C. Pedro Arturo METRO Teixeira del Ecuador METRO Calle Uruguay Roldán Alhelies C. Conde del Val DE Habana Calle del Capitán Haya COLOMBIA AVDA. DE ARTURO Leñeros P. Carmona C. Pintor Ribera Calle ESTRECHO LA PAZ C. AgastiaSORIA Calle C. Gral. Orgaz C. I. María Teresa METRO Calle de C. JOSÉ SILVA METRO Calle AVENIDA Navarra DE Calle C. Jerónima Llorente C. J. de Olías C. HISPANOAMÉRIC Puerto Moreno CONGRESOS Narcisos CAJAL Castilla de la A Calle Eucalipto M. Pedraza Calle de Ávila ESTADIO Pl. Rep.

Federico C. Gori Avenida del General Perón El Víctor Y A. Fco. Plaza SANTIAGO BERNABÉU R A M Ó N Olite

Calle Moreras XIII SAN JUAN las de Lima Gabriel y Galán Calle San Raimundo Calle de Teruel AVDA. DE CONCHA Pl. Virgen AVDA. BAUTISTA METRO CONCHA ESPINA ESPINA TenerifeCarolinas GuadalupanaC. Marcenado Sorzano Rubio Zorita C. Pereira DE LIMA de C. Segre METRO Fdez. METRO Dulcinea CIUDAD de ALVARADO

A

UNIVERSITARIA Calle Jaén Parque CidamónBARCELONA Moscardó Luis Larrainza Balbuena Vanadis C. Zamora Calle de Berlín de

Calle Marín BELLAS C. Topete Plaza de C. Cinca Treviana Calle Calle CUATRO C. del Arga Almansa VISTAS CALLE Los Vascos PABLO Pablo Picasso Maeztu Calle CAMINOS S. Calleja de Almansa Paseo Plaza Pradillo Aravaca Muriel Ega

Comandante AVENIDA General C. Calle Ramiro C. Cataluña C. Beatriz CRUZ ROJA C. del Darro

Calle Km 621 C. Guadiana Hoyos Martín Machio de NierembergPantoja Calle XXIII CUATRO Hernani ALFONSO XIII Bobadilla H Dr. Santero C. Bidasoa CIUDAD GUZMÁN CAMINOS EL METRO Artistas NUEVOS Calle JARDÍN Luis EL BUENO METRO C. Tambre Salazar Claret METRO Calle MINISTERIOS VISOC. Guadalquivir Calle

Calle VICTORIA Glorieta de Pacheco Ramos Rey Juan METRO María

C. RAIMUNDO FDEZ. Nervión N-II GREGORIO AV.MONCLOA Juan Montalvo REINA Calle de Serrano Dr. Arce Hernández Carrión Rodríguez Suero CONSEJERÍA DE C. S. Hortensia AMO de C A L L E D E Pl. Calle de METRO AVENIDA POLÍTICA TERRITORIAL República Oria C. de García Luna Sta. IGLESIAS Vinaroz Rita CONGRESOS DE P IFEMA AEROPUERTO METROPOLITANO ESTACIÓN Cano DEL Argentina Avenida Cardenal MUNICIP ALACIO Maudes AUDITORIO de Quiñones Gral. CONTINENTAL-AUTO Padre Paseo Esquilache METRO C. Lóriga

M. de Lema C. Carbonero y Sol Calle Asensio Cabanillas EN SA GN RTA AC I A LE NACIONAL Gral. I. Ibero REPÚBLICA General Betancourt J O A Q C U O ÍN S TA MURILLOC. ARGENTINA María C. AMÉRICA

L. CabreraAlustante METRO Guzmán NUEVOS de Parque Alenza Antonio López de Canillas CIUDAD MINISTERIOS METRO Ponzano

Avda. Valle CalleSantander Santander C. C. Jorge

Calle Lafuente del del A. UNIVERSITARIA Calle Cristóbal Manrique CRUZ Silíceo Depósitos DEL RAYO Zabala Alonso Bordiú

Calle de Julian Romea Avenida Canal Isabel II Pérez METRO DE AL

C. RÍOS DE LA CASTELLANA C. Zabaleta Calle de Ríos Rosas Calle de Vitruvio C. Gabriel Lobo PROSPERIDAD de C. P. Aranda Plaza C. Quintiliano C. Cartagena Plaza J. Maestro Estadio METRO Vallehermoso RÍOS San Juan Clara Venecia Pte. de la Paz de Puenteareas Corazón de HOSPITAL BRAVO C. Oquendo Bristol-B. ROSAS de la Cruz de CLÍNICO Calle Espronceda MUSEO DE PARQUE Isaac Parque

Modesto CIENCIAS NATURALES DE LAS Breogán H Bruselas AVENIDAS

CALLE DEL PRÍNCIPE DE VERGARA

de Calle de Velázquez METRO METRO Guzmán El Bueno PASEO SAN FRANCISCO Avenida DE SALES de Islas Filipinas Calle Zurbano Avda. Bonn Plaza de Bretón de los Herreros C A L L E C. P. del Valle Boix i Morer Calle de Serrano CARTAGENA DE C.

MUSEO Cristo Rey C A L L E D E C E A B E R M Ú D E Z Pedro de AVENIDA 609 Km PASEO M - 3 0 Madariaga Calle de RESIDENCIA DE Valdivia

DE AMÉRICA Calle de METRO ISLAS C A L L E D E J O S É A B A S C A L ESTUDIANTES Calle CENTRO CULTURAL N-VI C. San Fernando AV. FILIPINAS METRO Plaza Pinar de Peral ISLÁMICO (MEZQUITA) FranciscoM. Ramiro CANAL METRO Dr. Marañón C A L L E D E M A R Í A D E M O L I N A Pintor M. Carbonero ARCO Joaquín María López Glorieta C. Conde Vilches Plaza FARO DE METRO METRO Monteagudo CORUÑA C A LE ALONSO C. Coslada del General Iriarte de Boston Avda. A AVDA. MADRID CATÓLICOS Calle CANO Brasilia Eslava VICTORIA Álvarez de Castro Calle GREGORIO MUSEO R. Calle DE AMÉRICA C. J. de la Hoz Brescia Salvador Bueno Calle García Paredes MARAÑÓN Garay LÁZARO GALDIANO ARCO DE Calle Vallehermoso V. de Lourdes Calvo Mellado Donoso Calle Pilar LA VICTORIA Cortés Calle Calle del D E GAZTAMBIDE de Viriato MUSEO Gta. de General Oráa C. Béjar CALLE

SOROLLA Ángel Emilio Castelar DIEGO INTERCAMBIADOR Calle de Fdez. Glorieta de Villafranca CONCEPCIÓN de los Ríos Campos DE LEÓN I z q u i e r d o El General Martínez DE TRANSPORTES Paseo Cartagena Avda. Donostiarra Chapí Pintor Sorolla Calle Colomer

de METRO Diego de Eraso Pte. Ruperto METRO León Zaragoza METRO Hilarión C. Gonzalo Calero Fernando Magallanes Juan de Austria IGLESIA HOSPITAL DE Azcona MONCLOA El Católico Glorieta EloyCalle

Miguel Calvo Galileo Rafael Coello Paseo Andrés LA PRINCESA CalleCardenal de Quevedo S A N TA Calle H F R A N C IS C O Martínez V. del Coro RUBÉN Calle Porlier Calle CALLE R. Domingo Serrano Calle Maldonado

DARÍO METRO Calle Lagasca Toreros Paseo de Moret Blasco METRO Balboa Guzmán Calle Velázquez Meléndez Valdés Plaza Gta. de Calle Calle QUEVEDO Dato Pardiñas Eduardo Calle VERGARA Calle Olavide Paseo Rubén Dario de GUINDALERA PLAZA DE TOROS Juan Calle C. Pl. Conde Peñalver Bravo los Julio MONUMENTAL de Cnal. Calle Trafalgar de Calle Rodríguez Valle Suchil CASTELLANA Pte. Virgen de la Alegría San Calle Gral. Arrando C. Jénner Avenida ae dl Pintor RosalesPaseo del de ARGÜELLES Pedro Palafox Camba de Cisneros Calle Londres ALCALÁ Pº. de Calle de Romero Robledo Calle Díaz de Covarrubias de Calle Belluga Avda. Daroca METRO E N G R A C I DE Calle METRO Calle Calle

Calle Luchana Padilla M. Calle Manuel Silvela Calle Fco. DE de C. de Benito Gutiérrez Caracas DE SAN BERNARDO M. de Riscal Calle VENTAS C. CALLE BERNARDO METRO Castelló Camoens ALBERTO Calle Pl. Marqués S ILV E L A Calle Antonio Pirala Calle de Altamirano Glorieta de de AGUILERA de José Parque

Ruiz Jiménez de Salamanca Ortega Montesa de Calle Calle Eva Perón CARRANZA Calle CASTELLANA y Gasset de Zurbarán METRO NÚÑEZ DE BALBOA CALLE Pl. América del Santa Glorieta Calle Parque C. del Marqués de Urquijo Calle Claudio Española LA C. M. Malasañade Bilbao Don Cruz Duque LA Ramón del Oeste Dr. Gómez Ulla Ricardo CALLE ALMAGRO Gral. de Calle Sancho Dávila de Calle Gral. la PALACIO METRO SAGASTA Cruz de Rufino de BILBAO Plaza Fernando Plaza de Jardines C. del Buen Suceso DE LIRIA C. El Santo SALAMANCA Divino DE de Teleférico ARGÜELLES Pl. de las Alonso Martínez Núñez Roma Sancho Tutor Pastor ALONSO Alcántara CASA Calle PRÍNCIPE los Comendadoras METRO Calle METRO Dávila Calle Conde Pl. Dos MARTÍNEZ CALLE de M-30 Ferraz SAN DE CAMPO Calle NOVICIADO Ayala VENTURA de Mayo Plaza MANUEL Blanco R. Aguinaga San Marcelo Francisco Calle Mejía de Plaza Rosaleda Víctor RODRÍGUEZ METRO de MUSEO Sta. Bárbara BECERRA Calle Marqués de Mondéjar PRINCESA la Conde Palma GÉNOVA de San San Antonio METRO CUARTEL DE Calle Marqués de Zafra MUNICIPAL Calle Calle Rey Lequerica Calle Emilio de la Florida FernandaHeros CONDE DUQUE Noviciado C. Espíritu PASEO SERRANO de METRO MateoMUSEO DEL Santo Plaza de la Plaza METRO ALCALÁHermosilla SAN ANTONIO IGLESIA de Tesoro San ROMÁNTICO Calle Calle Lanuza DE LA FLORIDA C. L. Villa de París de Colón Calle Dolores Romero C. Argensola Jardines del S. MARCOS de GOYA Toledano Ortiz C. Castaños METRO C. Calle Descubrimiento Fundadores TEMPLO Pl. de METRO Goya Paseo de la Florida V. Rodríguez Amaniel Pl. de del COLÓN DE ESQUERDO Pradera Calle DE DEBOD PLAZA DE J. del Valle Fuencaral Pelayo las Salesas BIBLIOTECA RECOLETOS GOYA Aniceto MaderaS. Ildefonso PALACIO DE Calle Av. Felipe II ESPAÑA Reyes UNIVERSIDAD NACIONAL LOS DEPORTES Ambros VENTAS MUSEO METRO C. Pez Celestino M. R. León Hortaleza C. Calle Plaza Piamonte MUSEO CALLE Antonio de del Marinas Parque de CERRALBO Jorge de España S. Pablo de METRO ARQUEOLÓGICO METRO Juan FUENTE Parque Fuente CALLE

la Calle Calle Calle C. del la Montaña G R A N Barco CHUECA Almirante PRÍNCIPE DE Leganitos Silva RECOLETOS Maiquez DEL del Berro Luna de Barquillo C. IGLESIA S. ANTONIO Recoletos VERGARA Duque de Calle San C. Prim Sesto BERRO Reloj C. Baja DE LOS ALEMANES Calle Rueda Eduardo Aunos

ESTACIÓN Iturbe ESTACIÓN DE Arrese V Í A Calle CALLE Calle C. Marcos J. Luis LA SEPULVEDANA PRÍNCIPE PÍO SANTO Desengaño METRO DOCTOR SENADO Calle CASA DE AMÉRICA METRO CALLE D E Baranda M 3- 0 PRÍNCIPE PÍO DOMINGO Calle O´DONNELL RÍO METRO Infantas (PALACIO DE LINARES) de Gta. de METRO Red de Calle España • Spain Espagne Spanien S. VICENTECONVENTO DE LA Plaza de Plaza G R A N PUERTA CUESTA METRO San Luis PASEO Doctor S. Vicente Jardines ENCARNACIÓN Sto. Domingo del Callao DE ALCALÁ Castelo Antonio Casero O ´ D O N N E L L GRAN VÍA METRO Plaza de Calle C. de GraciaV Í A BANCO Puente de Sabatini Lope Calle HOSPITAL C. Bola C. Preciados DE ESPAÑA Cibeles ALCALÁ Calle

del Rey IGLESIA DE P. Bolivia METRO Menorca Calle

TRACCIONES ARQUE DE GREGORIO

Pl. del METRO PELAYO

ZOO A P MONASTERIO Carmen IBIZA Puerto REAL ACADEMIA SAN JOSÉ DE MARAÑÓN Plaza Carmen de BAILÉN DESCALZAS REALES BELLAS ARTES DEL de Oriente BANCO DE MUSEO MUSEO DE Casa PALACIO REAL Plaza METRO ÓPERA ESPAÑA ARTES DECORATIVAS Calle H SEVILLA NAVAL Calle de de Campo TEATRO C. MonteraSOL C. Ibiza Isabel II C. del Arenal METRO C. de los Madrazo Plaza de REAL SOL Puerta CALLE Campo METRO Paseo Duque de Fernán Núñez del Moro la Armería del Sol Pl. de Plaza Carrera CONGRESO BOLSA Calle Sáinz Elipa COMUNIDAD Carretas San Alcalde del Jerónimo la Lealtad MONISTROL Herradores Echegaray C. MUSEO PRADO Parque de MAYOR DE MADRID MUSEO La PALACIO THYSSEN- JERÓNIMOS a

N-V Plaza de DEL EJÉRCITO El Retiro M. CATEDRAL DE PLAZA S. Miguel i BORNEMISZA METRO LA ALMUDENA AYUNTAMIENTO C. MAYOR CASÓN DEL SÁINZ Parque Plaza P. de Venezuela Calle Doce de Octubre de la Bolsa Prado BUEN RETIRO DE BARANDA de Roma M-30 P. Bajo Virgen del Puerto

C. Sta. Cruz del i de PALACIO DUQUES C. de laPlaza Cruz de Y C. Paseo Ecuador del PALACIO Vallecas Sta. Ana CALLE PASEO DE UCEDA Sacramento PALACIO CALLE CASA DE Virgen Parque de Atenas Pasa DE VELÁZQUEZ HOSPITAL DEL Av. Dr. García Tapia VIADUCTO DE STA. CRUZ Calle LOPE DE VEGA IGLESIA DE NIÑO

N-V NIÑO JESÚS Volador Ctra.

BADAJOZ 401 Km CALLE Jerónima DE SEGOVIA de LOS JERÓNIMOS JESÚS A Concep. TIRSO las Pez

PTE. DE SEGOVIA C. Segovia Huertas H C. ColegiataDE MOLINA DEL la Plaza de MANZANARES Jardines de ANTÓN PALACIO ja Duque METRO Alameda Linneo La Paja MARTÍN MUSEO Baro del Las Vistillas DE CRISTAL Pío Samaría Calle C. Manzanares Pl. Tirso Relatores METRO DEL PRADO

Alfonso de Molina Plaza C. de Moratín C. MEDIA Moreno Nieto CALLE Lavapiés Cabeza Antón Martín LEGUA CavaCava Baja Alta C. Sirio de RedondillaPl. Puerta LATINA Duque de Alba Calvario C. ESTRELLA Gran María Nazaret Sur Pte. de

C. Humilladero C. de Juan Glorieta de Moros METRO Pl. de S. Ildefonso Almadén Calle METRO Valderrábano TOLEDO Calle ATOCHA Real Paseo del Uruguay Magos Astros Polar La Estrella Fósforo Melancólicos del C. San RudaCascorroRibera Mesón a de Jardín nid ESQUERDO Camino de Ave Angel Caido Av. ve los BASÍLICA DE Vía Francisco Encomienda n Santo del P. Botánico e

SAN FRANCISCO PASEO i Pizarra Ana B Estrella EL GRANDE de San Francisco Santa C. A.

C. P. Duque de Fernán Núñez C. Ángel Sta. C. Moyano Lituania EMBAJADORESde Pl. del Reyes del C. C. del C. Diego

PASEO los Plaza de C. Salitre C. Pl. Virgen de Daimiel Calle Emperador de Isabel

Curtidores Lavapiés XII Esteban la Estrella RONDA Carlos V C. Poeta Conde de Cruz Calle Arganzuela de Villegas MENÉNDEZ

AV. METRO Calle C. Urbieta Calle CALLE C. Carnero Rodas C. de Valencia de P. Lira Paseo C. METRO Corregidor Paloma SombrereteLAVAPIÉS Argumosa CartagenaAbtao CONDE SEGOVIA PUERTA Embajadores CENTRO DE ARTE Arroyo S. Galo Paredes Av.

Ermita i TOLEDO Sol REINA SOFÍA ATOCHA INFANTA Pl. Mariano DE CASAL DE el DOCTOR de de Cavia METRO A METRO Amparo Calle Glorieta Mira AV E N I D A Perseo V de CRISTINA Casino ALENCIA la Puerta de Toledo ATOCHA Glorieta Calle del ATOCHA-RENFE ISABEL REINA Calle de S. Rufo R O N D A D E T O L E DC. O RDA. METRO P. Conde de Casal D E L

IMPERIAL EMBAJADORES de M E D I T E R R Á N E O N-III LA PUERTA Cavanilles Mármol METRO Álvaro MéndezCalle ESTACIÓN MENÉNDEZ DE TOLEDO VALENCIA AV E N I D A PELAYO Sta. Paseo Olmos C. Pl. Glorieta RDA. Elcano Murcia DE ATOCHA Juan Km 352 de Casilda los Pontones METRO DEL ESTACIÓN Elvira VIRGEN de Embajadores Valderribas Francisco Sebastián Vizcaya AVENIDA

Paseo Calle Martín de Vargas Calle DE AUTO-RES Morano Calle Embajadores de PACÍFIC Moncayo Paseo de J. Cerro Calle PALOS C. Calle DEL Calle C I U D A D O Calle DE MOGUER Toledana al Ercilla Calle Calle Pl. Dr. TOLEDO Paseo Granada N METRO Laurel de Lozano Paseo Alejandro la Frontera Plaza M-30 T. Pastora DEL de Acacias Palos Calle Áncora de Ortega y C. METRO CALLE Baltasar Santos de PALOS DE PACÍFICO C. Pajaritos Munilla C. Adelfas Sierra STA. MARÍA DE LA CABEZA LA FRONTERA C. Comercio D E Valderribas Calle METRO Suárez C. Sicilia Prieta Paseo las ESTADIO CALLE Paseo Canarias Mitjans la Calle Tarragona Corrochano VICENTE CALDERÓN Dumas PIRÁMIDES ACACIAS ATOCHA Glorieta Glorieta Peña METRO B A R C E L O N A Esperanza Peñuelas Sta. María Calle Ferrocarril PUERTO de Pirámides Calle Arganda de la Cabeza Calle Bustamante 15 M - 3 0 Catalina 0 Avda. 200 400 800 m M Bosch Mesejo Luis A Calle de de NZA Table of contents C. de Ciudad Real Mayo NARE PTE. DE TOLEDO S C. Ramírez Prado ESTACIÓN SUR Los CARTOGRAFÍA: GCAR, S.L. Cardenal Silíceo, 35 PASEO Calle Gral. Palanca PLANETARIO Pedro Carvajales Tel. 914167341 - 28002 MADRID - AÑO 1999 N-401 Cáceres IMAX C. N-IV El Cafeto Seco A TOLEDO 71 Km A CÁDIZ 663 Km 8.5. Tourist attractions.

de la Morería, the oldest in the world; Torres 8.5.1. Sightseeing in Madrid. Bermejas where flamenco icon Camarón de la Isla performed; the emblematic Café de Culture can be found around every corner Chinitas and the modern Las Carboneras are in Madrid. You can find everything from the some of the best examples. countless art galleries in Chueca and Malasaña to three of the world’s major museums on the Closely related to flamenco is “La Fiesta Paseo del Arte. Nacional”: bullfighting. Madrid has the largest and most important bullring in Spain: Las Ventas. Located on are the , the world’s second largest Sports have put Madrid on the national stage. museum; the Museo Thyssen-Bornemisza, Lovers of soccer can get a close look at the the world’s largest private collection; the Centro “churches” of Real Madrid and Atlético de Caixa Fórum; the Mapfre Recoletos exhibition Madrid. center; and, of course, the Museo de Arte Contemporáneo Reina Sofía, home to Picasso’s In short, Madrid is a city that intermingles culture, Guernica. The best way to visit these temples of tradition, modernity and a different way of seeing, art is with the Madrid Card, the official cultural tasting and feeling. card of Madrid with special entry to save you from having to wait in lines. 8.5.2. Sightseeing around Madrid.

“The other Madrid” is without a doubt a magical Madrid’s excellent road and rail connections put city that is full of history. Discover its mysteries: it at under an hour from several monumental the strange sounds of the Casa América, the cities. These include the former imperial capital Casa de las Siete Chimeneas, and the “Fallen of Toledo. Angel” sculpture, located exactly 666 m above sea level in El Retiro Park, the green lung of the You can also take a day trip to the El Escorial city. Monastery, a masterpiece of Herreran artistry in the town of San Lorenzo, or visit the medieval But Madrid is much more. Tour the plazas where cities of Ávila and Segovia on a single trip. It is the Inquisition executed heretics, or explore the a region brimming with culture, including other city’s historical center and its most emblematic cities such as Cuenca with its “Casas Colgadas” sites: Puerta del Sol, Plaza de la Villa, Plaza and its “Ciudad Encantada”, Alcalá de Henares, Mayor, San Miguel Market and the entire Los with its magisterial cathedral, university and Austrias neighborhood. Cervantes house museum; and with its Royal Palace, a former summer residence of Art, flamenco and bullfighting are also essential Spanish royalty. elements of Madrid and some of its main attractions for visitors.

The most famous flamenco venues both inside and outside Spain are in Madrid: Corral

62 Table of contents 8.6. More useful information that you will need in Madrid.

Telephone calls electricity supply is 240 V and the plugs have To call Madrid from your country of origin you three pins, you will need an adapter to use your will need to dial Spain’s international calling code electrical devices. 0034 and the Madrid prefix 91 before the landline telephone number. For example: 0034 Water 91 654 32 10. The water in Madrid is potable. It is perfectly safe to drink. Electricity The electricity supply is 220 V in Spain and the plugs have two round pins. If you come from the United Kingdom or Ireland, where the

8.7. Useful links, addresses and telephone numbers.

State Meteorology Agency: Other useful pages: http://www.aemet.es/ http://guiaspunto.com/ http://madriddiferente.com/ GUIDES FOR MADRID TOURISM AND http://madrid.lecool.com/ NIGHTLIFE: MADRID CITY COUNCIL WEBSITE: Websites with free activities in Madrid: http://www.madrid.es/ http://www.esmadrid.com/ http://www.madridgratis.net/ COMMUNITY OF MADRID TOURISM: http://madridfree.com/ http://turismomadrid.es/

63 Table of contents USEFUL ADDRESSES AND TELEPHONE NUMBERS

CONTENTS

9.1. List of important addresses and telephone numbers.

Information about procedures for entering Municipal Police Spain. 092 Ministry of the Interior 900 150 000(*) Fire department 080 Public information (Madrid City Council) 010 Community of Madrid emergencies, fire department, national police, municipal police Public information 112 (Community of Madrid) 012 Medical emergencies (Insalud) 061 Spanish Government Information 060 Red Cross www.060.es 902 222 292(*) - (+34) 91 522 22 22

Telephone information service 24-Hour Pharmacies 11818 010

International telephone information service Traffic information 11825 011

Civil Guard Traffic police reports 900 101 062(*) 902 508 686(*)

National Police Lost and Found 091 (+34) 91 527 95 90

64 Table of contents Taxi Youth Institute (INJUVE) (+34) 91 447 51 80 - (+34) 91 371 21 31 C/ José Ortega y Gasset, 71 (+34) 91 405 12 13 - (+34) 91 547 82 00 28006-Madrid Telf.: (+34) 91 363 77 00 Transportation information service http://www.injuve.mtas.es 012 Regional Youth Information and Adolfo Suárez Madrid - Barajas Airport Documentation Center (CRIDJ) 902 404 704(*) - (+34) 91 321 10 00 Pº de Recoletos 7-9, planta baja 28004 - Madrid RENFE (Train) www.madrid.org/inforjoven 902 240 505(*) [email protected] Telf.: 901 510 610(*) EMT Buses 902 507 850(*) - (+34) 91 406 88 10 Sol Youth Information Office Estación de metro Sol, vestíbulo principal South Bus Station Horario: lunes a viernes, de 8.00 a 20.00 h (+34) 91 468 42 00 ininterrumpidamente. Telf.: (+34) 91 521 95 11 Metro 902 444 403(*) – (+34) 91 779 63 99 Embassies Información diplomática de lunes a viernes de Community of Madrid Tourist Office 9:00 a 14:00 horas facilita información sobre las 902 100 007(*) sedes diplomáticas en España y de España en el extranjero. Madrid Tourist Office Telf.: (+34) 91 379 96 00 902 100 007(*) www.embajada-online.com

(*) Telephone numbers that begin with 800 or 900, and with 901 or 902, can only be called from inside Spain.

65 Table of contents