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Supporter Charter 2020/21 Supporter Charter 2020/21 1 Supporter Charter 2020/21 CONTENTS: Anfield Red Together Fan Stadium P9. Red Together Engagement P10.Disabled Supporters P4. Supporting us safely P18. Supporter Liaison P18. Liverpool FC Disabled Supporters Association Football Safeguarding P18. Official Supporters Clubs P5. Melwood Training Ground P19. Complaints P12.. Safeguarding P6. Liverpool FC Academy P7. Liverpool FC Women Social Responsibilities P14. Club P15. Red Neighbours P16. Liverpool FC Foundation 2 Supporter Charter 2020/21 Liverpool Football Club Information Charter 2020/21 Liverpool Football Club always has - and continues to - enjoy a unique relationship with its loyal and dedicated supporters. It recognises and respects the invaluable contribution made by each and every one of them to the ongoing success and longevity of this historic Club. We’re proud of our relationship with our fans, we always endeavour to be open and accessible, and we constantly strive to improve supporters’ matchday experience. This charter provides information about the Club’s services, values and approach to supporter engagement and communication. We thank you for being part our story and the world’s greatest football family. We are Liverpool. This Means More. 3 Supporter Charter 2020/21 The opening fixtures of the 2020/21 season will take place behind closed doors until at least 1st October 2020. Guidance in relation to the safe return of supporters to Anfield is constantly under review. As part of LFC’s ongoing Anfield preparations for the 20/21 season and the potential return of supporters, the club continues to work closely with the Stadium Premier League, The Sports Grounds Safety Authority and the local authorities on planning for the safe return of supporters when it is permitted and safe to do so. It is essential that the season kicks off The 2020/21 Premier League season will The club would like to thank its fans for in the safest way possible prioritising commence on Saturday 12th September supporting the team safely during this public health of everyone involved. We 2020, with all matches taking place time. Whilst restrictions and guidelines have worked with local authorities and behind closed doors until at least the 1st are being gradually reduced, it is other key stakeholders to develop venue October 2020. The Reds will kick-start important that fans continue to support operation plans and COVID-19 stadium their Premier League title defence at the team safely. By following government risk assessments, minimising both the Anfield against newly promoted Leeds and public health guidance, supporters risk to public health and reliance on local United, on Saturday 12th September at can play their part to keep friends, family, health and other emergency services. 5.30pm. and the local community safe. We are also working closely with our Strict protocols have been put in place The government is using a 5-stage City partners and supporters’ clubs to to ensure that Anfield Stadium is as framework for the phased return of elite encourage fans to be safe by tuning safe as possible for everybody present. sport. Season 2020/2021 will commence in to watch games and supporting us These protocols are to ensure that the with games played behind closed doors safely whilst following public health and season gets underway with the least risk under Stage 3. This allows for domestic government guidelines. possible, without adding any further strain matches to be played, providing access on the NHS and other public services. is restricted to ‘individuals with essential functional roles.’ Supporters are not permitted and will not return until medical Liverpool Football Club advice and government legislation allows Anfield Road them to do so. Liverpool L4 0TH 4 Supporter Charter 2020/21 Melwood Training Ground Melwood is the training ground In July 2018 the club confirmed specialist sports rehabilitation of Liverpool FC, located in the that they would proceed with the suites. There will also be West Derby area of Liverpool, development of a new training dedicated TV studios, press it has been the Reds training ground at its Academy site in conference facilities and office ground since the late 1950s. Kirkby. accommodation. Legendary manager Bill Shankly helped to transform the training The project will see the Reds’ The project also includes the ground in to a top class training first team and Academy football redevelopment of Knowsley facility, players would change at training operations and facilities Council’s Eddie McArdle Anfield before getting the bus to come together on one site in a community playing fields train at Melwood. new training campus for the first and John O’Leary Pavilion time in the club’s history. at Simonswood Lane. In January 2001 Liverpool FC Improvements include five started work on the Millennium The new training ground will upgraded football pitches, new Pavilion, a modern facility for provide world-class training changing rooms and associated players and coaches, designed facilities, including an elite facilities including car parking in part and heavily influenced by performance centre for the first for 110 vehicles, a new former manager Gérard Houllier, team and state-of-the-art training pedestrian and cycle pathway, with some of the best facilities centre for its development squad lighting and improved security. in Europe. teams. The new changing facilities on Jürgen Klopp and his backroom The new 9,200sqm training site will include six separate staff are based at Melwood centre creates a combined first team changing rooms, coaches’ with facilities such as synthetic team and U23 Academy facility, changing room and a social pitches, rehabilitation rooms, along with new first-team pitches room for team and community press and meeting rooms, and parking within the site. The use. The facilities were officially gymnasium, swimming pool, facilities will incorporate two handed over to Knowsley restaurant and recreational gyms, a full-size sports hall, pool, Metropolitan Borough Council facilities available. hydrotherapy complex and and opened in November 2019. 5 Supporter Charter 2020/21 Liverpool FC Academy Liverpool FC Academy is committed to nurturing and developing young football talent with the aim of shaping its players to become elite players. The Academy was created in 1998, is based in Kirkby, Liverpool and trains players from Under 6 level through to the Under 23 squad. Alex Inglethorpe is the current Academy manager with Barry Lewtas as head coach of the Under 23 team. A whole host of stars have progressed through the Academy to the first team including players such as Jamie Carragher, Steven Gerrard, Robbie Fowler, Michael Owen and Trent Alexander-Arnold. 6 Supporter Charter 2020/21 Liverpool FC The Academy Women The Liverpool Girls RTC/Academy provides progressive coaching and Liverpool FC Women were one of eight founder members training within the North West. Training of the FA Women’s Super League (WSL) in 2011. is given to talented female footballers from some of the best youth coaches The club, playing as Liverpool FC Ladies, won its first WSL title in the city. Further to this, an education in 2013 and would go on to repeat the feat in 2014 after a of leadership, sports psychology, injury dramatic season finale saw them leapfrog from third to first. management, fitness and nutrition is Originally formed in 1989 as Newton Ladies FC, the club also given to players offering further morphed into Knowsley Ladies in 1991 and would go on to opportunity, knowledge and guidance. finish runners up in the Women’s FA Cup in 1994. The purpose of FA Centres is to identify players of outstanding ability and place Liverpool Ladies was established the following year as the them in a technical and educational club again reached FA Cup finals in 1995 and 1996. They won programme designed to produce the FA Women’s Premier League northern division in 2004, excellence in conjunction with personal 2007 and 2010. development. Liverpool FC Women secured a unique position in the women’s The FA Girls Centre of Excellence game in 2013 as the first fully professional female football is embedded into the female player team in the UK. pathway with talent identification days throughout the National Fixture The team is managed by Vicky Jepson who took on the role Programme which enables England in October 2018 and her squad includes captain Niamh Fahey, Scouts to watch the best girls from all vice-captain Rachel Furness and winger Rinsola Babajide. They over the county. The centre currently will play in the Women’s Championship in the 2020/21 season. has teams within the Under 9, Under 11, Under 13, Under 15 and Under 17 First team matches are played at Prenton Park and the team age categories. The main emphasis is train at The Campus in Wallasey. Standard Chartered are the on player development in the hope that front of shirt sponsor while Joie are the official family partner of many of our girls will continue to make Liverpool FC Women and have their name on the tail of the shirt. great strides towards the elite women’s game with our Development Squad and The club’s Academy team won the inaugural WSL Academy First team and also gain international league in 2019 and went on to make it a double by winning the recognition. FAWSL Plate final. 7 Supporter Charter 2020/21 Red Together 8 Supporter Charter 2020/21 Red Together is Liverpool FC’s approach your text with ‘LFC’. Or you can to Equality, Diversity & Inclusion. We are raise your concerns with a steward. the world’s greatest club supported by the Either option may allow us to take world’s greatest fans. We are aiming to be immediate action at the time or you the most inclusive football club - providing may report your concerns at a more fair opportunities to as many different convenient time to Liverpool FC people as possible, being welcoming and direct by email; meeting their needs as best we can in.
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