KLGSDP

Kerala Local Government Service Delivery Project (KLGSDP) Project Management Unit Local Self Government Department Government of 4th Floor, Trans Towers, Vazhuthacaud 695014 0471 2333011, 2333015 [email protected] www.klgsdp.org www.facebook.com/KLGSDP Series No. 2 April 2014 Selected Examples on Service Delivery: Kerala Local Government Service Delivery Project (KLGSDP) Local Self Government Department, Government of Kerala KLGSDP – Documenting Success Stories Through A Compendium of Sample Projects

Projects implemented by LSGIs utilizing Performance Grant KLGSDP – Documenting Success Stories Through A Compendium of Sample Projects – Series No. 2, April 2014 Selected Examples on Service Delivery

Kerala Local Government Service Delivery Project (KLGSDP) Project Management Unit Local Self Government Department Government of Kerala 4th Floor, Trans Towers, Vazhuthacaud Thiruvananthapuram – 695014 0471- 2333011, 2333015 [email protected] www.klgsdp.org www.facebook.com/KLGSDP KLGSDP – SUCCESS STORIES

1. Connective Infrastructure 4

2. Education, Health, Social Services 7

3. Energy Generation 18

4. Income Enhancing and Public Safety 19

5. Modernisation of LSGIs 23

6. Water Supply, Sanitation, Solid / Liquid Waste Management 29 Connective Infrastructure

The road from Pannikkkala to Karippala in the Vithura Grama Panchayat of Thiruvananthapuram district was metalled and tarred util- ising the Performance Grant share of ` 9,50,000. The road has a natural drain. The road passes through the tribal area and the beneficiaries num- ber around 150 tribal families.

During the financial year 2012-13, the Thiruvarppu Grama Panchayat in District spent ` 10,00,000 for concreting the road connect- ing Ayyanmathra and Palathra. The length of the road is 400 metres and the width is 3 metres. Earth was filled at 29 cm thickness on existing sand road, quarry waste filling, metalling, soling, and tarring was carried out as part of the project.

4 KLGSDP – Documenting Success Stories The Enadimangalam Grama Panchayat of district undertook the concreting of the VV Sadanam Kanal- padi road. The total expenditure came to ` 4,62,000 of which the share of Perfor- mance Grant from KLGSDP was ` 3,92,000. During the rainy seasons, the road experi- enced heavy water flow and as a result the damaged road used to create traffic mess. Hence the Grama Panchayat took up the project. The road was constructed with a well designed side wall and drainage. During the rainy season road was heavi- ly flooded and soil erosion occurred. The 45m length side canal constructed to fa- cilitate regulated flow of water provides shelter to the road from heavy damages.

By undertaking the construction of culvert and the town area during monsoon. The inhabitants of approach road across Kariyapalli-Peruvamba the island were seeking a permanent solution to River at Ch.0/075 km of Peruvamba Dweep (is- their transportation problem. Some of the families land) road, the -Kuttur Grama Pancha- even migrated to another place. At present, the is- yat of district fulfilled the long-cherished land has 25 families. People voiced for the road at dream of the inhabitants of the Peruvamba Island. every Gramasabha and finally, the Grama Pancha- Peruvamba Dweep is one of the islands in Kariyap- yat sought to address the grievance permanent alli River and Kariyapalli River is one of the perenni- fashion. The total expenditure is ` 28,85,000. al rivers of this area. The islanders are isolated from

Kerala Local Government Service Delivery Project 5 Rayamangalam Grama Panchayat in carried out the re-tarring of PRK Eringoor Road. The total project cost is ` 10,25,000 of which the Performance Grant share is ` 5,00,000. It starts from ward number 10 and ends in municipal area. The road has 650 metre length and 3 metre width.

6 KLGSDP – Documenting Success Stories Education, Health, Social Services

The family welfare centre in the Grama Pancha- yat of Thiruvananthapuram dis- trict was functioning in a rented building. Also, it had limited facil- ities. The Grama Panchayat con- structed a new family welfare centre at Chani. The project was completed in two years with an expenditure of ` 10,45,000 which was met from the Performance Grant share of KLGSDP. The centre is functioning twice in a week. The doctors of the Primary Health Cen- tre visits the centre and give treat- ment for Blood Pressure and Blood Sugar. Prenatal and post-natal care is a key objective of the centre.

The Kottukal Grama Panchayat completed con- new family welfare centre for women due to the struction of a family centre during the financial inadequacies of the centre which functioned in a year 2012-13 which was a spill over project of rented building. Adolescent Out-Patient section is 2011-12. Performance Grant share is ` 1,00,000, currently available at the centre. The centre aims whereas the total project cost was ` 4,00,000. The to provide prenatal and post-natal care as well. Grama Panchayat ventured out to construct the

Kerala Local Government Service Delivery Project 7 The Grama Panchayat in Thiruvanan- ed community hall is used for Grama Panchayat thapuram district decided to take up the main- functions. The entire population of the Grama tenance and modification of the Community Panchayat is benefitted by the completed proj- Hall. The total project expenditure of ` 11,75,00 ect as it is available for conducting public func- was met from Performance Grant. The renovat- tions.

The decision of the Kottukal Grama Panchayat in Thiruvanan- thapuram district virtually recov- ered the public toilet in the coastal area from atrophy. A spill over proj- ect of 2011-12, the maintenance of public toilet was approved for implementation during the fi- nancial year 2012-13. The project incurred an expense of ` 90,000. The Grama Panchayat undertook maintenance work of the toilet such as fitting closets, taps, doors, and laying tiles. The consistent public pressure acted as a trigger in the case of the current project. The responsibility for maintenance of the public toilet has been vest- ed with one of the beneficiaries.

8 KLGSDP – Documenting Success Stories To give a fillip to the sports activities to the youth in the Grama Panchayat, the Kulathoor Grama Panchayat of Thiruvananthapuram district decid- Karoor Grama Panchayat in ed to construct a gallery in the play ground. The constructed an open stage in front of the Pan- total project cost stood at ` 12,80,000 was spent chayat office. The expenditure incurred was from Performance Grant of KLGSDP. The gallery ` 9,00,000, allotted as Performance Grant. The now play a major role in extending the facilities in open air cultural centre was opened in the office the playground. premises of the Grama Panchayat.

Kerala Local Government Service Delivery Project 9 The Government Lower Primary School at Ka- vubhagam in Municipality is well known with its pre-primary education section. It has a dedicated Parents Teachers Association. The Grama Panchayat carried out construction of the classrooms as the school found it diffi- cult to address the rush for admission to prima- ry and pre-primary classes. Constraints of space effectively blocked entry of new students. An amount of ` 8,50,000 was set apart for the pur- pose under KLGSDP. Now the building work is completed and handed over to school. A large number of students are now able to access bet- ter educational facilities.

The Mutholi Grama Panchayat in Kottayam dis- ect included construction of auditorium, Kitchen trict took initiative to renovate the Puliyannur and purchase of furniture etc are included in the Ashram School to improve facilities. Total project projects. cost stood at ` 7,00,000. The activities of the proj-

10 KLGSDP – Documenting Success Stories A women’s work shed was constructed in the Elanji Grama Pan- chayat of Ernakulam. Total project cost is ` 7,25,000. Of this, KLGS- DP share was ` 3,80,000, Block Panchayat share ` 2,00,000, and SFC Grant ` 1,45,000. The main objective is to conduct skill training programmes and mi- cro-enterprises groups for Kudumbashree members. The entire females of the Grama Panchayat turn out to be the beneficiaries of the project.

An Anganvadi was constructed by the Ram- ` 5,00,000. The beneficiaries of the project are the amangalam Grama Panchayat in Ernakulam children below five years in ward number one of district. The cost of the completed project is the Grama Panchayat.

Kerala Local Government Service Delivery Project 11 The Choornikkara Grama Panchayat of Ernakulam district constructed a new building for the ag- ricultural office. The total cost of the project is ` 10,70,000 whereas the Performance Grant share was ` 5,00,000. The full-fledged agri- cultural office is a boon to the farming sector in the entire Grama Panchayat. The project is beneficial to all the farmers in the Grama Panchayat.

The Kodassery Grama Panchayat of Thrissur dis- cost ` 7,50,000 of which the Performance Grant trict lies in a purely agricultural belt. Livestock is the share is ` 4,00,000. The hospital provides the ser- subsidiary occupation of the farmers in the Grama vice of a veterinary doctor. Majority of the Pancha- Panchayat. The newly constructed building for yat population is benefitted by the project. the veterinary hospital by the Grama Panchayat

12 KLGSDP – Documenting Success Stories Kaipramabu Grama Panchayat of Thrissur dis- trict undertook the renovation of the Nehru Gallery with a project cost of ` 5,00,000. The work Renovation of the BUDS school was the project included construction of an open-air stage, grill undertook by the Cherukavu Grama Pancha- works, and steel chains. The auditorium too was yat in Malappuram district. The project cost of renovated. The Grama Panchayat was suffering ` 5,00,000 was met by the Performance Grant. from inadequate space for conducting public pro- Plastering of present building and tiling with ce- grammes. With the completion of the project, the ramic tiles, wooden doors and windows, and Gama Panchayat got a service which is beneficial painting work was completed. BUDS school is an to both the Panchayat and the general public. institution meant for physically or mentally chal- lenged students.

Kerala Local Government Service Delivery Project 13 As part of the women empowerment initiatives, is ` 1,23,000. The canteen provides direct jobs to the Kayanna Grama Panchayat in Kozhikode 10 women who belong to the Below Poverty Line district built a women canteen. The building, strata of the society. The canteen is accessed by a adjacent to the Grama Panchayat office, cost large number of general public every day. ` 5,00,000 of which the Performance Grant share

The Ayanchery Grama Panchayat in Kozhikode construct- ed a building for the BUDS school, meant for the mentally chal- lenged children. The school has 23 regis- tered students. They are provided educa- tion and food. Moth- ers of the children too are getting training on providing care to their wards with spe- cial needs. The school has class room, kitch- en, and toilet. The total project cost is ` 8,20,000 of which the Performance Grant share is ` 7,76,400

14 KLGSDP – Documenting Success Stories The Kodiyathur Grama Panchayat in Kozhikode ment Upper Primary School Sasimala by the Mul- district built an Ayurveda hospital. Most of the lankolly Grama Panchayat of Wayanad district. villagers prefer ayurveda to modern medicine in The entire project cost of ` 1,30,000 was met from this hilly village. The total project cost is ` 4,78,000. the Performance Grant of KLGSSDP. The smart The new hospital has a separate building with con- class rooms include all modern facilities like LCD sulting room, visitors’ room, store room, and toilet. Projector, Laptop, etc. Online classes, subject-ori- A strong compound wall is constructed for the ented classes, and awareness programmes are hospital taking into consideration the geograph- conducted for the students. The technology helps ical uniqueness of the area. update the knowledge level in various subjects. The facilities are utilised for providing awareness Smart class rooms are constructed in Govern- classes for the parents as well. About 200 students ment Lower Primary School Kolavally and Govern- from these two schools are utilising the benefits.

Kerala Local Government Service Delivery Project 15 A community hall was constructed in the Kon- god district. The entire cost of ` 22,00,000 was met nakkad area by the Balal Grama Panchayat of from Performance Grant. The previous building Kasargod district. The community hall provides was in a dilapidated condition. As part of the reno- the Panchayat population with a social space for vation, ceiling was provided and the tiles were laid gatherings apart from providing reading materi- in the floor. The library has a stock of more than als. The project cost is ` 8,00,000. 1000 books and other reading materials. More than 200 persons including students make use of The renovation of the municipal library was car- the library per day. ried out by the Kasargod municipality in Kasar-

16 KLGSDP – Documenting Success Stories Thrippunithura Municipality in Ernakulam dis- Laptops were provided to the lower primary trict carried out the new extension of the Taluk school by the Balal Grama Panchayat in Kasar- Hospital. The cost of the project is ` 50,00,000. The god district. The project cost of ` 5,75,000 was met project included construction of a new building for by the Performance Grant share KLGSDDP. The the present taluk hospital. It includes nursing sta- Grama Panchayat provided laptop, printer, and tion and In-Patient rooms. The project is very help- other accessories to the school. The project was a ful to the people who were suffering from health big boost to the primary school education which is problems. It is very useful to the general public. facing numerous challenges of late. The students in the rural are being introduced into the world of modern, computer-aided education.

Kerala Local Government Service Delivery Project 17 Energy Generation

Kooroppada Grama Pan- chayat in Kottayam district ` 5,00,000 from Performance Grant during the 2012-13 fi- nancial year for installing So- lar panels in roof top of the Grama Panchayat office build- ing. Motors with 6KV capacity and panels are installed. As of now, 12 computers, 30 fans, and 30 tube lights are run- ning by utilising solar energy. At present only 4KV capacity is utilised and additional solar panels are required for utilising the full capacity. The project is intended for reducing the elec- tricity bill of the Grama Pancha- yat significantly. This also func- tions as a model for making use of non-conventional energy. Solar panels were installed at the Grama Panchayat office by the Kumbala Grama Panchayat utilising ` 9,80,000 of the Performance Grant from KLGSDP and ` 4,00,000 subsidy from ANERT. The panels produce about 9 KV power and the entire requirements of the Grama Panchayat office is met from this. The estimated monthly savings in electricity charges is pegged at ` 8,000.

18 KLGSDP – Documenting Success Stories Income Enhancing and Public Safety

Andoorkonam Grama Panchayat undertook the renovation of the Alummoodu market with a proj- ect cost of ` 15,00,000, which was met by Perfor- mance Grant. People and the merchants faced dif- ficulties before the renovation of the market due to the inadequate facilities. Hence the Grama Pancha- yat constructed open stalls with the facilities of waste water drain and biogas plant, the latter was imple- mented by using another fund.

The High Mast Street light is installed in the Kambal- akkad bus stand by the Kaniyambetta Grama Pan- chayat in Wayanad district. Performance Grant share is ` 3,00,000 of the total project cost of ` 4,00,000. The bus stand area is far from the Kambalakkad town and Grama Panchayat office. During nights, the area is suffering from inadequate light due to lack of street lights. After installing the high mast light, the bus stand and the surrounding area got a face lift. As the height of the lamp is 12.5 metre, larger areas are covered by the light.

Kerala Local Government Service Delivery Project 19 Ayarkunnam Grama Panchayat of Kottayam dis- Pulikkal bus stop was reconstructed by Cheru- trict spent ` 4,00,000 from Performance Grant for kavu Grama Panchayat in Malappuram district. re-tarring the bus stand constructing a com- The cost came to ` 1,50,000 which was met from pound wall for the same. The bus stand, accessed Performance Grant. The work was carried out by by a large number of people, can provide better using GI pipes and GI sheets (120 sq.ft.), and floor- service now. ing by gripped type ceramic tiles. As part of reno- vation, the commuters were provided with seat- ing arrangements by using steel pipes.

20 KLGSDP – Documenting Success Stories The present bus stand in Vythiri was renovated by the Vythiri Grama Panchayat in Wayanad district. Total cost of the project ` 10,00,000 was met from Performance Grant. The works included rising of the yard, paving of interlock tiles, and covered slabs for drainage facility. Earlier, during rainy seasons, water stag- nation was there. The buses could not enter the bus stand because of this and resultant regular traffic jam affected the entire town area. As a tour- ist place the town is crowded most of the time. The comple- tion of the work, helped find a solution to the problems. Kalpetta municipality in Wayanad district un- is not completed from the PWD electric section. dertook construction of fish market with a total It will be completed within two months and af- project cost of ` 63,16,600, of which was met from ter that the building will be allotted for wholesale the Performance Grant share in two years. The purpose. The current fish market is functioning project is for the completion work of building for in the centre of the Kalpetta town. Lack of prop- fish wholesale division. The building is well con- er space and waste management is a tough chal- structed with all facilities. It includes five rooms, lenge faced by the LSGI. Traffic jams are another toilet block, well, flooring with granite and walls issue. Shifting the wholesale division to the new with glazed tiles, proper drainage system, water building can solve many issues with a single solu- supply, and yard concreting. The electric connec- tion. tion is not yet sanctioned because of estimation

Kerala Local Government Service Delivery Project 21 The Coconut Processing Unit is an initiative of Ma- dikai Grama Panchayat of Kasargod district. It is a joint venture by Kanhan- gad Block Panchayat and Madikai Grama Pancha- yat, with a total project cost of ` 30,00,000. Per- formance Grant share is ` 9,00,000. The building is constructed with the pur- pose of starting a Coconut Processing Unit (produc- ing various food items by processing from coconut). The project has 500 ben- eficiaries and the families get direct benefit. Mampad Grama Panchayat in Malap- bridge. In this project, CFL lamp was used puram district carried out installation of for energy saving. Project is a big step to- flood light on both sides of the hanging wards ensuring public safety. Total project bridge. The Grama Panchayat provided cost is ` 1,70,000, of which ` 1,00,000 was two flood lights in both sides of hanging met from Performance Grant.

22 KLGSDP – Documenting Success Stories Modernisation of LSGIs

Andoorkonam Grama Panchayat of Thiruva- A new front office was built by the Vellanad nanthapuram district constructed a new front Grama Panchayat in Thiruvananthapuram dis- office to extend the facilities and services. The trict to provide better service to the large number total project cost of ` 6,00,000 was met from the of general public who visit the Grama Panchayat Performance Grant. As part of the project, seating office. The front office has seating arrangements, arrangements were added, drinking water facili- drinking water facilities, Television set, and Elec- ties were provided and LCD Television set was in- tronic Token System. The wall of the office displays stalled. the Citizen's Charter. The project cost is ` 3,00,000.

Kerala Local Government Service Delivery Project 23 The office building of the Neendakara Grama Pan- chayat in is situat- ed near the National High- way. It was an old building without modern facilities. The project undertook modernising the Grama Panchayat office by con- struction of section cabins and providing furniture enabling better function- ing of the office. The Proj- ect benefitted the staff as well as the public. The total project of ` 3,86,639 was met by Performance Grant.

Maravanthuruthu Grama Panchayat in Kottayam district spent `17,40,000 during the financial year for maintenance and fur- nishing of the Grama Panchayat office. Office cabins were con- structed, front office and front yard were renovated. Construction of meeting space and open stage were also included in the works.

24 KLGSDP – Documenting Success Stories Tirur Municipality in Malappuram district under- took the modernisation of municipal office. The total project cost of ` 26,64,000 is met from Per- formance Grant share. The work involved provid- Panchayat office building was renovated by the ing facilities like cabin for officials, tiling, ceiling, Vadakkekkara Grama Panchayat of Ernakulam windows, doors, and electrical items like fan and district. The project cost is ` 10,70,000. As part of lights in the municipal office. The municipal office the works, the present office was extended for which is accessed by a large number of citizens is providing more services to the general public. able to ensure better service delivery.

Kerala Local Government Service Delivery Project 25 The Kizhakkancheri Grama Panchayat in Pal- main Grama Panchayat office was thoroughly akkad district undertook the renovation of the modernised. All officials were provided with sep- Grama Panchayat office building at a cost of arate cabins and computers. ` 41,64,533 which was met by Performance Grant. The earlier office suffered from congestion and The Kattippara Grama Panchayat in Kozhikode many offices could not function properly due to district constructed an office for the Grama Pan- this. As part of the project, 95.45 sq m area for chayat. The new office provides sufficient area in front office, 64 sq m office space for Village Exten- front of office for parking. The double story build- sion Officer and ICDS supervisor, 64 sq m space for ing is equipped with all modern facilities. It also ar- MNERGS office, 112 sq m space for Kudumbashree, ranged facilities for drinking water and construct- ` Jagratha Samithi, and store room was built. The ed toilets. Of the total project cost of 14,91,024. Performance Grant share was of ` 9,20,000.

26 KLGSDP – Documenting Success Stories A new office was construct- ed by the Perambra Grama Panchayat of Kozhikode dis- trict by spending Performance Grant share of ` 21,00,000. The first floor of the double-storied building has meeting hall and cabin for the president. The second floor is allotted for gen- eral meeting hall. The office has modern amenities, includ- ing separate cabins for each of- ficial and the front office now has a more spacious office.

The construction of record room was imple- vanishing of files, which is quite often in govern- mented as part of the Total Quality Management ment offices. The birth, death, and marriage certif- (TQM) scheme by the Feroke Grama Panchayat icates have already been digitised in the GP. Soon, in Kozhikode district. The Feroke Grama Panchayat the Building tax, plan, and other services too will is one among the 29 GPs in the State chosen for the be digitised as part of the scheme. This is only a TQM. The Performance Grant share is ` 10,00,000 prelude to the comprehensive, complete comput- in the total cost of ` 14,70,000. All physical files in erisation of the Grama Panchayat. The Panchayat the Grama Panchayat will be sorted year-wise and has plans to introduce bio punching system and stored in the record room. This will serve the twin queue management system in the GP. purposes of preventing the misuse of files and

Kerala Local Government Service Delivery Project 27 The Ambalavayal Grama Panchayat in the Wayanad district carried out the renovation of office and front office. The total project cost is ` 9,95,000, which was met by Performance Grant. The work includes the renovation work of the ex- isting office with counters, shelves and cabins for staff, computer room and front office. The Medium Density Fibre (MDF) board is used for the panels. A ramp is constructed in the front of the Grama Panchayat office so that senior citizens and handi- capped persons who are unable to climb the stairs can make use of the facility as the office is in the first floor of the building. The ramp is construct- ed properly with GI Pipe and sheet. As a safeguard measure, hand rail too is fixed. Computerisation and renovation of Panchayat office was taken up by the Meenangadi Grama Panchayat in Wayanad district. Total project cost of ` 11,00,000 was met from Performance Grant. The office, situated in the bus stand building, is very congested due to lack of proper infrastructure facilities. In the financial year 2012-13 the Grama Panchayat Council decided to implement the proj- ect for the infrastructure facilities like modern fur- niture and computers, Front office, Touch screen facility, cabins for President, Secretary and elected members. The touch screen facility is made use by the general public to know the details and status of the applications submitted to the office. The issuing of various certificates is computerised. Thus with a computer and internet con- nection, a common man can take printouts of the certificates from anywhere.

28 KLGSDP – Documenting Success Stories Water Supply, Sanitation, Solid/Liquid Waste Management

Chenkal Grama Panchayat in Thiruvananthapuram district im- plemented the drinking water project with total project cost of ` 1,75,000. The project is located in Kalluvila Neerazhivettuvila Erap- pakkani Potta. The project is a spill over of 2011-12, approved for im- plementation in 2012-13. The aim of the project is to dig bore well, fit tank to store water and extend pipe line in an area where people are facing scarcity of drinking water. The work is completed. About 50 families are the beneficiaries of the project. Chenkal Grama Panchayat in Thiruvananthapuram district imple- mented the lift irrigation project. The scheme is located at Ven- chakulam. Total cost of the project is ` 10,00,000 of which the Perfor- mance Grant contribution is ` 7,50,000. It is implemented to meet the irrigation requirements of the Grama Panchayat. About 300 fami- lies are benefited from the project. Traditional farmers and others are depending on it for their agricultural productivity.

Kerala Local Government Service Delivery Project 29 The check dam was constructed at Kuttiayal field at Grama Panchayat of Thiruva- nanthapuram district. It is implemented for irri- Grama Panchayat in Ernakulam district gation purposes. The beneficiaries of the project constructed a guard room in the Waste Treat- number around 300 families. Traditional farmers ment Plant. The main activity is segregation of and others are depending on the scheme for their collected waste. The beneficiaries of the project agricultural productivity. The major impact of the are the entire population of the Piravom Grama project is the increase of groundwater recharge. Panchayat and nearby Panchayats. Total cost of ` The entire cost of ` 80,848 was met from Perfor- the project is 15,00,000. Of this the Performance ` mance Grant. Grant share is 13,91,248.

30 KLGSDP – Documenting Success Stories Modern waste bins were constructed in the Adat plant and turned into bio compost. Non-biode- Grama Panchayat of Thrissur district. The Grama gradable wastes (especially plastics) are shredded Panchayat constructed 15 permanent waste bins by using appropriate machines and used for tar- in public places in different wards. The main activi- ring process. Plastic shredding machine is already ties are pickup of the waste from the bins and seg- purchased by the Grama Panchayat by another regating at the waste disposal plant owned by the fund. Total project cost is ` 7,80,000. Performance Panchayat. The organic wastes is dumped into the Grant share is ` 4,00,000.

Kerala Local Government Service Delivery Project 31 32 KLGSDP – Documenting Success Stories