Office Products

Penny McIntyre Group President, Office Products

Office Products Key Brands

Markers & Everyday Writing Highlighters Fine Writing Technology

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Office Products Goal

3 Year Vision: $300 - $400 MM Net Sales Growth

¾ Streamlined, competitive portfolio

¾ Category leader within key channels/ customers

¾ 4 Mega Brands That Matter (Dymo, Parker, & )

¾ Robust innovation/renovation pipeline

¾ Engaged associates with single vision, clear strategy and commitment to win in the marketplace

Strategic Framework for Growth

Accelerate Growth Through Increased Penetration and Innovation

Leverage our global reach and supply chain

Accelerate ‘search and re-apply’ and ‘new to world’ innovation

Deepen connections to our mega-brands with our consumers and customers

Our Global Reach is Our Strength and Our Opportunity

3 Global Reach Equals Competitive Advantage

Our Global Network Our Market Share Leadership

EDW M&H ¾ Global supply chain Mkt Position Mkt Position ¾ Available in 136 countries NA - #1 NA - #1 EU - #2 EU - #3 ¾ Selling organizations LA - #2 LA - #3 in 43 countries ¾ Strong regional brands ƒ Mongol Technology Fine Writing ƒ Kilometrico Mkt Position Mkt Position NA - #2 NA - #3 ƒ Reynolds EU - #1 EU - #1 LA - #2 LA - #4 ƒ AP - #4 AP - #2 ƒ

Sources: Global Industry Analyst Report 2008, 2009 52 wk Nielsen, NPD, GfK & customer POS, 2008 A&U study, Region estimates

Quick and Effective Search and Re-apply

Consumer Insight 2007-2009 Launches Results & Concept

EMEA FlexGrip Elite captured Consumer insight +5% Value Share in key markets in Year 1 #1 demand of ball users is writing smoothness

The innovation Profile (USA) Sampling flyer Television Profile UP +48% Identified a new pen Bic Atlantis down -10% and ink combination that lays down a thicker line yielding a smoother writing experience PR campaign In-store displays

Consumer researched U.S. Top tier results Incorporated innovation into Profile pen

Sources: 2009 52 wk Nielsen, NPD, GfK & customer POS

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4 Strong & Iconic Mega Brands

Awareness: 85% Awareness: 96% NA Trial: 45% Trial: 86% NA

“Share leader in value added Ball Point ” “More Brand than Business” “Globally consistent, consumer preferred Brand” “Huge Global Opportunity”

Awareness: 75% EMEA / 84% China Awareness: 55% Trial: 38% EMEA / 52% China Trial: 27%

“The Most Widely Recognized & Used Fine Writing “Leading Labeling Brand throughout Europe” Brand in the World” “Master Branding across portfolio yields Impact “Ranked Among Asia’s TOP Brands in 2009 – and Preference” 57th out of 1000” Source: “Media Asia”, June 2009

Exploiting Untapped Potential Globally

Everyday Writing Markers & Highlighters Global NWL Market NWL Market Region Market Size Region Market Size Share Fair Share Share

NA $1,900M 21% NA $ 900M 67%

EMEA $2,100M 7% EMEA $1,900M 3%

APAC $3,300M 1% APAC $1,400M 2%

LA $ 800M 18% LA $ 600M 16% $1.4 Billion Technology Incremental! Fine Writing NWL Market NWL Market Region Market Size Region Market Size Share Share

NA $2,050M 7% NA $350M 8%

EMEA $1,200M 11% EMEA $800M 38%

APAC $ 400M 5% APAC $500M 29%

LA $ 150M 3% LA $250M 9%

Sources: Global Industry Analyst Report 2008, 2009 52 wk Nielsen, NPD, GfK & customer POS, 2008 Prismacolor A&U study, Region estimates

5 Everyday Writing

New Paper Mate Global Identity System

¾ Greater differentiation vs. competition

¾ Easier to navigate

¾ Greater shelf impact

¾ Greater design preference

¾ More appealing and approachable

¾ More emotional connection

¾ Greater brand equity

Current New

6 Faster Innovation with Greater Business Impact

2005-2008 2009-2010

New product launches 4 New product launches 10

Average # countries 2 Average # countries 12 in launch year in launch year

Time to be in NA Time to be in 2years >75% countries >75% countries

Average Year-1 Sales Up 2.5 X Average time to market Down 50%

Portfolio Expansion at Relevant Price Point

Product Portfolio To Fit Local Consumer Needs

OPP MPP HPP Products

Baracuda Kilometrico NP10 Emerging

Pen Style Comfortmate PM300 Transition

Flexgrip Elite 1.4 Profile PM Gel Developed

Availability Focus $6mm $8mm for example… Opportunity Opportunity Thailand Italy

7 Expansion of Portfolio to Leverage Our Footprint

Opportunity : +$6M expansion into , Thailand pens and markers 81% of Business

Opportunity : +$8M Italy expansion into mechanical 52% of Business pencils, pens, markers and correction

Investing in Brand Building

8 Markers & Highlighters

Faster Innovation with Greater Business Impact

2007-2008 2009-2010

New product launches 9 New product launches 18

Average Year-1 Sales Up 4 X Average time to market Down 50%

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A Consistent and Refreshed Brand ID

Fine Writing

11 DISC END ‘09 END DISC Streamlined & Simplified the Portfolio DISC END ‘10 END DISC DISC END ‘10 END DISC DISC END ‘10 END DISC DISC END ‘10 END DISC DISC END ‘09 END DISC ‘09 END DISC

NEW ‘09

$18MM in non-strategic, low margin/low volume Parker line exits

Streamlined & Simplified the Portfolio

NEW ‘09

7 Platforms will be innovation and support focus going forward

12 Upgrading to Premium Products at RRP Higher Price Points $65 - 210

RRP RRP $ 42 - 55 $26-39 RRP RRP $24 - 30 $20 - 26 RRP $250 - 570

RRP $50 - 335

RRP $23 - 39 RRP $16 - 30 RRP RRP $10 - 24 $10 - 19 Jotter Vector Parker IM Urban Sonnet Premier Duofold

Building From Recent Success in China

Improved In-Store Experience

2009: 16 Shop in Shops 2010: 77 Shop in Shops 160 POS Upgrades 200 POS Upgrades + EMEA Coming Online

13 Successful Global Product Launches

2008 – 2010 Launches Three New Platforms Premier $7.5 Million Now 35% of Total Sales

IM $35 million

Designer: Urban $16 million Beatrice Fontana

Technology

14 Dymo Labeling Reframes Opportunity

Medical Testing in Patch Panel the United States Installer in Europe Uses 4,000 labels Uses 900 tape per machine per year cassettes per year

Power Users

Facility Security Uses 750,000 labels per year

Continuing Revenue Stream Plus Source of Innovation

Dymo Industrial – Partnership with 3M

3M AND DYMO INDUSTRIAL ANNOUNCE STRATEGIC ALLIANCE TARGETING ELECTRICAL MARKETS

Co-branded industrial handheld labelers to be sold via 3M distribution in North America, and key countries in Latin America and Europe

Volume Lift of 70% Accelerated International Growth

15 Dymo Endicia Postage

Online Professional Sellers and High Volume Shippers: $1.3 Billion in Annual Postage Printed!

Classroom Of The Future

Short Throw Projectors Interactive Whiteboards

Curriculum Content

Wireless Tablets and Panels Document Cameras

Student Response Systems

Innovation Delivering Full Suite of Interactive Teaching Solutions

16 Office Products Commitment

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