Directory of Supporting People Services 2011
1 The Supporting People mission
To work in partnership with Local Government, Probation,
Health, voluntary sector organisations, housing associations, support agencies and service users to help vulnerable people to live more independently and maintain their tenancies.
To give people the choice to receive support in their own home or to move into supported accommodation.
To ensure the services provided are of high quality, are cost effective and meet the needs of service users.
2 What is supporting people?
Supporting People is a working partnership of local government, service users and support agencies, which offers vulnerable people the opportunity to improve their quality of life.
Who is the programme aimed at?
At the moment in Sandwell we have provision for the following groups:
People with mental health problems People with learning disabilities Frail elderly people Older people with support needs Young families Young people at risk People with alcohol problems Homeless families Single homeless people Women at risk of domestic violence Offenders or people at risk of offending Hearing impaired and deaf people People with HIV and AIDS
Who do I contact?
Sandwell Supporting People Team
Jack Judge House PO Box 15888 Oldbury West Midlands B69 9EN (sat nav B69 2AS)
T: 0121 569 5231 W: www.sandwell.gov.uk
3 Contents
Support for young people
Support for people with mental health problems
Support for people with learning disabilities
Support for older people
Other support (includes support for people with HIV and AIDS, alcohol problems, ex-offenders, those at risk from domestic violence and people who are deaf or who have a hearing impairment.
Other useful contacts.
4 Support for Young People (includes young families)
Support is provided in a variety of ways for young people who may be homeless or need to leave home for the first time. Most schemes that provide accommodation can be applied to directly.
Every effort is made to help people with particular problems and this may include finding the best place in Sandwell to help them.
“Foyers” offer structured programmes of education and training as well as independent living skills. A number of schemes are able to help young people move from a scheme with others to their own property, and continue to offer support if needed.
There are also services for young parents.
5 Fry Housing
Service Name: Chapter House
Service Type: Accommodation based
Address: Phoenix Street, West Bromwich, West Midlands, B70 0AJ
Contact number: 0121 558 5739
Email: [email protected]
Website: www.midlandheart.org.uk
Service Description: Supported accommodation for young single homeless people, ex-offenders and those deemed at risk of offending, aged 18+. Maximum stay up to two years, with the emphasis on resettling people who use the service, back into the community.
6 Bromford Support
Service Name: Sandwell Young Families Floating Support
Service Type: The service supports young families living in the Sandwell area to develop skills needed to live independently and maintain their tenancies, thereby reducing the risk of tenancy failure.
Address: Bromford Support, Flat 15 Hobart Road, Tipton, DY4 9LZ
Contact number: 0121 522 2734
Email: [email protected]
Website: www.bromfordgroup.co.uk
Service Description: Each service user will have their own floating support worker who will provide weekly keywork sessions in the service users’ home. Referrals to the scheme will be vulnerable young families aged 16 – 29, who live in the Sandwell area, have identifiable support needs, and are willing to engage and commit to the support offered.
We have a multi-agency approach with our services, and facilitate regular steering group meetings. The main agencies working with the service are Sandwell’s Community Care Team, Sandwell Homes, and Sandwell’s Primary Care Trust (mainly health visitors and midwives).
The support can be provided for up to two years, however generally the support is only needed for 9 – 12 months.
Accessing the service: Referrals are accepted from any agency or landlord. Self-referrals are also accepted. To apply please contact the above number for a referral form.
7 Bromford Support
Service Name: Hobart Road Young Families Supported Housing
Service Type: The service offers supported accommodation for nine young families in the Sandwell area, supporting young families to develop the skills needed to live independently, thereby reducing the risk of future tenancy failure or repeat homelessness.
Address: Bromford Support, Flat 15 Hobart Road, Tipton, DY4 9LZ
Contact number: 0121 522 2734
Email: [email protected]
Website: www.bromfordgroup.co.uk
Service Description: The service offers supported accommodation for nine young families in the Sandwell area, supporting young families to develop the skills needed to live independently, thereby reducing the risk of future tenancy failure or repeat homelessness. There is a support worker on site during normal working hours, providing weekly key-work sessions to each young family. The service is funded by Sandwell Supporting People to work with the nine young families living at the scheme. Referrals will be vulnerable young families aged 16 – 29, who are in housing need, have identifiable support needs, and must be willing to engage and commit to the support offered. We have a multi-agency approach with our services, and facilitate regular steering group meetings. The main, agencies working with this scheme are Sandwell’s Community Care Team, Sandwell Homes, Sure Start, and Sandwell’s Primary Care Trust (health visitors and midwives).
Accessing the service: Referrals to the scheme are via Sandwell’s Community Care Team or Sandwell’s Singe Referral Panel.
8 Midland Heart
Service Name: Gilbert Road
Service Type: Young single homeless
Address: 100 Gilbert Road Capehill Smethwick West Midlands B66 4PZ
Contact number: 0121-555-6500
Email: [email protected] [email protected]
Website: http://www.midlandheart.org.uk/
Service Description:
Gilbert Road provides semi-supported housing for 17-25 year olds who are ready to practice living independently.
We provide 14, one bed flats with kitchen, living room and bathroom. They are part furnished with carpets, curtains, cooker and fridge. They have their own separate entrance, access to communal garden and the use of the communal laundry room.
Our young people at Gilbert Road initially have a six-month assured short-hold tenancy agreement, which can be extended as appropriate. Tenants are responsible for their own gas, electricity, water and council tax bills.
9 Applications
All referrals are taken through the Single Referral Panel, an accommodation provider for young people who have completed a resettlement programme and require semi support accommodation.
Gilbert Road Services General Support
Support services available at Gilbert Road;
Individual support plans Personal key worker Training available from Rolfe House or Murdock Road Access to IT equipment via Rolfe House Education, employment & health advice Housing & welfare/benefit advice Referral to mainstream accommodation for independent living Resident meetings Tenant participation in the delivery of our services A safe & secure environment Staffing – office based hours at Gilbert Road Mon-Fri 8-4, but 24 hour staff available from either Rolfe House or Murdock Road
10 Midland Heart
Service Name: Grange Road
Service Type: Semi-supported housing
Address: 18-20 Grange Road, Carters Green, West Bromwich, B70 8PD
Contact number: 01215585739
Email: [email protected]
Website: www.midlandheart.org.uk
Service Description: Grange Road provides accommodation (nine self-contained flats) for single young people who are homeless, imminently homeless and have support needs. Customers should be aged 18–25 years. All applications will be assessed individually, but if you use alcohol, drugs or other substances you need to be engaging with a professional agency on a programme of recovery.
Our Support Worker can assist with a range of support services including support with managing your money, budgeting skills, accessing education, training, employment, and leisure. Staff will support and advise you in claiming the correct benefits to enable you to live at the scheme; these will include housing and Council Tax benefit.
Our staff team consists of the Projects Leader, Team Leader and 1 Project Worker. Our working hours are normally Monday to Friday between 8am – 4pm.
11 Midland Heart
Service Name: Murdock Road
Service Type: Young single homeless
Address: 1/3 Murdock Road Black Patch Smethwick West Midlands B66 2LS
Contact number: 0121-555-8444
Email: [email protected]
Website: www.midlandheart.org.uk
Service Description: We aim to provide safe and secure accommodation for 16 young people (16-25 years of age) in training employment or education. We will provide the necessary support and advice for our residents to achieve independent and successful lives
We have sixteen bed-sit rooms, three of which are dedicated to young people with psychosis and one is accessed through Sandwell’s Early Intervention Team.
All rooms are fully furnished (bed, chest of drawers, bedside cabinet, built in wardrobe space, central heating radiator, fridge and chair) each two units have a communal bathroom with toilet, bath and shower facilities
Kitchens and lounge are communal and are located on the ground floor at the end of the corridor from the main reception.
12 Applications
All referrals are taken through the Single Referral Panel, EIS (Early Intervention Service)
Early Intervention Service Murdock Road Project engages with Early Intervention Service to provide respite and housing related support to young people with low and first episodes of mental health related illnesses. The service will aim to support young people in crisis and seek to prevent hospital admission.
Murdock Road Services
General Support
Support Services Available at Murdock Road Individual support plans Personal key worker Training on-site or at Rolfe House Access to IT equipment. Education, employment & health advice Housing & welfare/benefit advice Referral to outside services/agencies Resident meetings
Tenant Participation in the Delivery of our Services
Early intervention project worker A safe & secure environment 24-hour staffing
13 Midland Heart
Service Name: Rolfe House Foyer
Service Type: Supported housing
Address: Rolfe House, 69 Rolfe Street, Smethwick, B66 2AR
Contact number: 0121 558 5739
Email: [email protected]
Website: www.midlandheart.org.uk
Service Description: Rolfe House provides accommodation for single young people who are homeless, imminently homeless and have support needs. Customers should be aged 16 – 25 years.
All applications will be assessed individually, but if you use alcohol, drugs or other substances you need to be engaging with a professional agency on a programme of recovery. The scheme consists of 24 rooms. There is access to a communal TV lounge, a training room, large IT suite with internet connection and laundry facilities. You have en-suite facilities in your room and you will share a kitchen with one other person.
Our support workers can assist with a range of support services including support with managing your money, budgeting skills, accessing education, training, employment, and leisure. Staff will support and advise you in claiming the correct benefits to enable you to live at the scheme; these will include housing and Council Tax benefit.
Our staff team consists of a Project Leader, Team Leader, four Day Support Workers and two Night Support Workers. Rolfe House Foyer is open and staffed 24 hours a day, 365 days a year.
14 Sandwell Homeless & Resettlement Projects Limited (SHARP) GAP Project
Service Name: GAP Project
Service Type: Accommodation based
Address: Selby House, 24 Wallace Close, Oldbury, West Midlands. B69 1HW
Contact number: 0121 544 0542
Email: [email protected]
Service Description: For young, single people and teenage parents aged 16-21. Provides 24 hour cover with sleep-in arrangements.
15
Service Name: Housing Vulnerable People Service
Service Type: Single Referral Process and Move on Process
Address: Sandwell Homes, Community Care Unit, Dartmouth House, Sandwell Road, West Bromwich, West Midlands B70 8TQ
Contact number: 0121 569 6000
Email: [email protected]
Website: www.sandwellhomes.org.uk
Service Description:
The Housing Vulnerable People Service is commissioned to administer the Single Referral Process for access to Supported Housing for young people under the age of 25 in Sandwell.
The Housing Vulnerable People Service also manages the process for move-on from supported accommodation in Sandwell.
16 Trident Reach the People Charity
Service Name: Riddins Mound and Meeting House Sandwell Young People Services.
Service Type: Support services for young people aged 16-25
Address: Riddins Mound Sandwell YPS Project Flat 4 Addenbrooke Court, Southbank Road, Cradley Heath, B64 6LL.
Meeting House Sandwell YPS Project Meeting Street Wednesbury WS10 7PS
Contact number: Riddins Mound Contact: 01384 567106 / 01384 413628 / 07789371205
Meeting House Contact: 0121 505 6317 (temporary) / 07795496674
Email: [email protected]; [email protected] [email protected]
Website: www.reachthecharity.org.uk
17 Trident Reach the People Charity
Service Description: Trident Reach is a charity that is dedicated to supporting people within the community. Trident Reach Young People services are currently based across the East and West Midlands in locations such as Sandwell, Birmingham, Worcester and Derbyshire. Our service provision includes mother and baby services, move on accommodation, specialist services for young people who are leaving care and accessing youth offending services.
Trident Reach’s Sandwell Young Peoples Services are funded by Supporting People to provide support to 82 young people aged 16-25 across Sandwell. The support is delivered in a personalised way that is life enhancing and that reflects our passion for people. We are able to provide support to young people within the community and we also have a resource of accommodation and move on accommodation in the Cradley Heath and Wednesbury areas. The support is individualised to the needs of each person and services can be offered in different areas such as homelessness, sustaining tenancies, developing life skills to sustain independent living such as budgeting, cooking, healthy living, and supports young people into education, training employment and we have also supported young people to start their own businesses.
Trident Reach works in partnership to make the hopes, dreams and aspirations of all who access and work in our services a reality, enhancing quality of life, retaining dignity and treating others with respect.
18
YMCA Foyer
Service Name: Foyer Project
Service Type: Accommodation based
Address: 38 Carter Green, West Bromwich, West Midlands, B70 9LG
Contact number: 0121 524 1950
Email: [email protected]
Website: www.wbymca.org.uk
Service Description: Housing for clients aged between 16-24, who have the drive to access our educational accredited programme, and to genuinely promote change within their lives.
19 YMCA – Supported Lodgings
Service Name: West Bromwich & District YMCA
Service Type: YMCA Open Door
Address: 38 Carters Green, West Bromwich, B70 9LG
Contact number: 0121 524 1950
Email: [email protected]
Website: www.wbymca.org.uk
Service Description: Supported accommodation lodging with approved host families aimed at age 16-18. Private bedroom and shared bathroom, kitchen and communal areas. Support provided by host and support worker.
20 Support for people with Mental Health problems
People with mental health problems are individuals who may be differently affected, will have different needs, and are likely to experience periods of illness and recovery.
These services provide both short and long term support, both in schemes and clusters and to people living in their own homes across Sandwell.
There is also support available specifically for people who are Asian or African Caribbean. Support workers work closely with the Community Mental Health Teams to help provide a service that meets health needs as well as helping people to live independently.
21 Dorcas – Kuumba
Provider Name Dorcas Housing Association
Service Name: Dorcas Kuumba Young People
Service Type: Floating support service
Address: Dorcas Housing Association 393A High Street West Bromwich B70 9QW.
Contact number: 0121 553 7737
Email: [email protected]
Website: www.dorcashousing.co.uk
Service Description: A mental health charity, providing floating support to 18-25 years olds of African and African Caribbean descent with enduring mental health problems.
22 Sandwell Women’s Service
Service Name: P3 Sandwell Women’s service
Service Type: Sandwell Women’s Service is a 24 hour staffed, Supporting People funded facility with an exclusively female client group and staff team.
Address: 65 Old Meeting Street West Bromwich B70 9SR
Contact Number: 0121 525 6880
Service Description: It has two distinctly separate functions. Seven rooms are designated for the accommodation of clients with mental health difficulties who require tenancy related support. Women accessing this service have a comprehensive assessment of need and are then involved in the formulation of a support plan designed to address these needs. This plan is then followed and regularly reviewed with the aim of promoting independence in the future.
Access to the remaining three rooms is managed jointly by P3 and Sandwell Crisis Home Treatment team as an alternative to hospital admission. Clients using this facility require access to 24 hour support for a short period of time due to a relapse of their mental health difficulties. During their time at the service their support will be reviewed, directed and delivered jointly by the Crisis Home Treatment team and P3 staff.
23
Phoenix House
Service Name: Phoenix House
Service Type: Supported accommodation for people with mental health needs
Address: 16 Trotters Lane, Hill Top, West Bromwich B71 2QF
Contact number: 0121 525 5777
Email: [email protected]
Website: www.phoenixhousesupport.co.uk
Service Description: Phoenix House is a supported accommodation for people with mental health needs. Phoenix House has 11 bedrooms and one crisis bed, in a shared house. We provide support to each service user to help gain independence for move on within a two year period. We offer support in areas such as gaining life skills, signposting to other services, help with budgeting, help with training and getting into work, making and attending appointments etc. The service is staffed 24 hours a day 7 days a week including bank and public holidays.
24 Sandwell Mind
Service Name: SORT (Sandwell Outreach Recovery Team)
Service Type: Mental health
Address: 3rd Floor Bradfield House, Oldbury. B69 4PA
Contact number: 0121 543 3931
Email: [email protected]
Website: www.sandwellmind.org.uk
Service Description: Offering short term floating support (up to two years), to people with mental health problems living within the Borough of Sandwell. Providing housing related support, whilst promoting greater independence.
25
Sandwell Mind
Service Name: Gharana Project
Service Type: Short-term support housing
Address: 23 South Rd, Smethwick, B67 7BN
Contact number: 0121 565 2901
Email: [email protected]
Website: www.sandwellmind.org.uk
Service Description: Two year short-term supported housing service in Smethwick, for people who live an Asian lifestyle. The aim of the project is to equip the residents with the necessary skills to gain greater independence with the prospect of moving on to independent living within two years.
26 Sandwell Mind
Service Name: Supported Housing
Service Type: Accommodation.
Address: Flat 5 Parkside Place West Bromwich B70 0SJ
Contact number: 0121-505-1825
Email: [email protected]
Website: www.sandwellmind.org.uk
Service Description: A purpose built supported housing scheme in West Bromwich. The scheme is made up of 10 short term self-contained flats and a staff office base. This service aim is to support service users to manage their mental health and learn or renew daily living skills. Service users are supported toward recovery and independent living and are limited to a two year stay.
27 Sandwell Mind
Service Name: Supported Housing
Service Type: Accommodation based.
Address: Flat 5 Parkside Place, West Bromwich, B70 0SJ.
Contact number: 0121-505-1825
Email: [email protected]
Website: www.sandwellmind.org.uk
Service Description: 33 self contained flats for people with longer term mental health needs. The accommodation is dispersed throughout the borough and applicants are encouraged to choose which area they wish to live in.
The focus is on promoting recovery and maintaining someone to live in the community successfully.
The support can be provided over a longer time, so long as the persons needs remain. The Supported Housing team works flexibly, including evenings, weekends and bank holidays, if there is a valid support task.
28 Brasshouse Lane
Service Type: Mental health
Address: 50 Crosswells Road, Langley B68 8HG
Contact number: 07919 690 620
Email: [email protected]
Website: www.reachthecharity.org.uk
Service Description: Age between 18-65 years. Stay between six months and two years.
Eight fully furnished one bedroom Flats, one full time and one part time member of staff based off-site, available: Monday - Friday 8.30am-4.30pm. Emergency on-call system. Keywork system. (8 residents per keyworker), with fortnightly meetings. Support plans reviewed every six months. Provides advice and support around daily living skills, budgeting, training and employment, and signpost to other services.
29 Crosswells Road
Service Type: Mental health
Address: 50 Crosswells Road Langley B68 8HG
Contact number: 07919 690 620
Email: [email protected]
Website: www.reachthecharity.org.uk
Service Description: Age between 18-65 years. Stay between six months and two years. Eight fully furnished one bedroom flats. One full time and one part time member of staff based off-site, available; Monday-Friday 8.30am-4.30pm, emergency on-call system. Keywork system. (8 residents per keyworker). Fortnightly meetings. Support plans reviewed every six months. Provides advice and support around daily living skills, budgeting, training and employment, and signpost to other services.
30
William Perry Court
Service Type: Mental health
Address: Chapel Street Tipton West Midlands DY4 8JB
Contact number: 0121 557 2001
Email: [email protected]
Website: www.reachthecharity.org.uk
Service Description: Between 18-65 years Between six months and two years stay. Eight furnished bedsits Seven full time staff, available on-site 7am-10pm daily, sleep-in cover. Key worker system (1-2 residents per key worker), with meetings at least fortnightly. Action plans with agreed outcomes reviewed every six months, cover self care, health, social and life skills, education and finance. Residents encouraged to be involved in daytime activities, life skills development and house activities.
31 Sandwell Homeless & Resettlement Projects Limited (SHARP)
Service Name: SHARP Housing Support Service
Service Type: Floating Support – mental health/complex needs
Address: 57 Edgbaston Road, Smethwick, B66 4LG
Contact number: 0121 555 5294
Email: [email protected]
Website: www.sharphostel.co.uk
Service Description: The Housing Support Service office is based at SHARP Hostel in Smethwick. The service provides housing related support to people with enduring and complex mental health needs; living in the community within the Borough of Sandwell. Visits are made between the hours of 9:00 and 18:00, Monday – Saturday; evening and Sunday visits may be accommodated by arrangement. Service users are encouraged and enabled to maximise their individual potential and maintain a suitable lifestyle within the community. The service is long term and may be provided for as long as required. Referrals are accepted directly from the interested party or through an agency or organisation.
32 Support for people with Learning Disabilities
Many people with a learning disability live independently in the community. Housing-related support can enable people to develop the skills to do this successfully and to lead active lives.
33
Options for Life
Service Name: Options for Life - Tenancy support
Service Type: Floating support
Address: Oak Green Lodge Oak Green Way Oldbury B68 8LR
34 Contact number: 0121 544 6611
Email: [email protected]
Website: www.optionsforlife.info
Service Description: Provides a floating tenancy support service across Sandwell which enables people with a learning disability to successfully develop and maintain their independence within their own homes.
35 Support for Older People
In this section you will find a range of services that provide floating support, visiting people where they live now, or sheltered accommodation with support for Extra Care needs.
These services provide both short and long term support.
Support is offered to help you manage finances, stay healthy and other needs.
Often people are good neighbours, and may organise social activities. If you also have a care need this can be arranged separately and the scheme will help if you have any problems getting your care.
36
Accord Housing Association Limited – Care & Support Department
Service Name: Tipton Extra Care Village
Service Type: Tipton Extra Care Village is a purpose built extra care scheme providing accommodation, support and domiciliary care services for over 55’s across three sites – Millennium Forge, Swallow Fields and Exon Court, all in the Tipton area.
Addresses: Millennium Forge, Coyne Close, Tipton DY4 8EL 17 - one bedroom flats. Including: hair salon, large communal lounge, conservatory, patio area, dining room, laundry, assisted bathroom, guest bedroom, lifts, staff offices.
Swallow Fields, High Street, Tipton DY4 8BJ 58 - two bedroom apartments plus four bungalows. Including: library, assisted bathroom, laundry, bistro/café, large gallery, lifts, staff offices.
Exon Court, Robert Road, Tipton, DY4 9BD 26 one bedroom flats and four two bedroom flats plus eight Bungalows. Including: hair salon, two lounges, laundry, communal bathroom, guest bedroom, lifts, staff offices
All apartments and bungalows each have a kitchen, lounge, shower room/toilet and bedroom(s). All accommodation is flexible with the option to adapt accommodation to suit individual’s requirements. All apartments are also fitted with alarm systems ensuring 24 hour access
Service Description:
37 We provide domiciliary care services in service users homes 24 hours a day. The service is provided for people over the age of 55 or living with physical disabilities, sensory loss, including difficulty with sight and hearing and for older people with learning disabilities, mental health problems including dementia.
The aim of our service is to provide help with health and social care needs in order for people to retain/regain their independence, the overall aim is that the service will be flexible enough to prevent you from having to move out of your home into residential care.
Tipton Extra Care Village recognises that each person is unique with their own likes, dislikes, references, history and make up and therefore understands that care and support will need to be flexible in order to reflect this to ensure that support with personal care reflects your unique needs.
Tipton Extra Care Village understands the importance of maintaining independence and therefore encourages involvement in all aspects of decision making;
We are committed to not only sustaining your quality of life but enhancing it.
Each of our services has a member of staff on duty 24 hours a day, the numbers of staff on duty at any one time will depend upon the level of care required within each scheme. Most of your care will be provided at regular times that you have selected when completing your care and support plan.
At Tipton Extra Care Village we are committed to not only sustaining your quality of life but maximizing and enhancing it, we aim to achieve this through providing; Good quality accommodation Support to develop and sustain relationships and social networks A wide range of recreational, educational and physical activities Social events and outings Good access to health and social care services A wide range of in-house facilities A safe and secure community
Website: www.accordha.org.uk
Tipton Extra Village Manager: Tina Walstrom - 0121 520 1973 / 0121 557 4157
Tipton Extra Care Services Manager: Elaine Butler - 0121 557 5473
38 Dorcas Housing Association
Service Name: Dorcas Housing Floating Support
Service Type: Floating support service
Address: Dorcas Housing Association 393A High Street West Bromwich B70 9QW
Contact number: 0121 553 7737
Email: [email protected]
Website: www.dorcashousing.co.uk
Service Description: A floating support service designed to meet the needs of African Caribbean elders and other minorities within Sandwell and Wolverhampton areas.
39 Midland Heart
Service Name: Aviary Court
Service Type: Extra Care
Address: Aviary Court, Wiltshire Way, West Bromwich, B71 1JR
Contact number: 0121 588 8444
Email: [email protected]
Website: www.midlandheart.org.uk
Service Description: 30 Flat Extra Care Scheme for people 55 plus. 24 hour care staff on site providing domiciliary care and support to residents. Communal lounge and restaurant providing cooked meals daily on site. Regular social activities include art, gentle exercise and parties.
40 Midland Heart
Service Name Penmakers Court
Service Type Supported housing
Address Penmakers Court, Millpool Way, Smethwick, West Midlands, B66 4HD
Contact number: 0845 850 1020 ex 5926
Website: www.midlandheart.org.uk
Service Description: Supported housing for over 55’s
41 Housing 21
Queensridge Court
Extra Care
Address: 82, Queensway, Oldbury.
Contact number: 0370 192 4619
Email: [email protected]
Website: www.housing21.co.uk
Service Description: Providing Extra Care housing, to people over 55.
42
What is extra care housing? You may be thinking of moving, or have to leave your home, because of life changes or health problems. A move to extra care housing means you can remain independent, but also get the care and support you need. It gives you the security and privacy of a home of your own, a range of facilities on site, with 24-hour care and support services on hand.
Where can I get more information or apply to go onto the waiting list? Staff at any of the following offices will be able to explain more about extra care and help you to apply.
Please contact: Sandwell Council ASSIST PO Box 15825 Oldbury B69 9EL Tel: 0845 352 2266 (Monday to Friday 8am - 8pm) Email: [email protected] Fax: 0121 569 5789
Sandwell Homes Housing Options Service: Tel: 0121 569 6000 Email: [email protected]
Or you could visit our website www.sandwell.gov.uk/extracare
How much will I have to pay? The amount you will have to pay will depend on your individual situation and income, and the scheme that you are moving into. Each scheme will charge a different amount depending on the size of the accommodation and the services provided. Costs could include rent or mortgage payments, service charges and payments for care and support. You may qualify for help with some or all of these costs. It’s important that you get advice before you move in and claim all the benefits you are entitled to.
43
Manifoldia Grange
Manifoldia Grange is centrally located in the West Bromwich area of Sandwell, less than half a mile from all local amenities. These include a library, public parks, and a large selection of high street shops. There are also several doctors surgeries and pharmacies near to the Grange as well as a central bus station which services the entire Sandwell area.
44 Walker Grange
Walker Grange is in the Tipton area of Sandwell. Local amenities include a library, parks and shops. There are also several doctors surgeries near to the Grange.
45 Holly Grange
Holly Grange is in the Smethwick area of Sandwell. It is situated close to shopping centres in West Bromwich, Oldbury, and Cape Hill. All are within easy reach by bus and there are plenty of bus routes available. There are several doctors surgeries near to the Grange. A park and local post office are some of the local amenities available.
46 Nehemiah United Churches Housing Association.
Service Name: Charles Pearson Court
Service Type: Supported housing
Address: Mill Drive, Smethwick, B66 3HE
Contact number: 0121 558 0904
Email: [email protected]
Website: www.nehemiah-ucha.co.uk
47
Other Support
This section covers a number of services for different client
groups.
Sandwell Council is keeping the need for more services
under constant review.
All services provide people with the kind of support they
need to live independently and improve their lives.
It includes services for: people at risk of homelessness, ex-offenders, people with HIV & AIDS, people who are deaf
or hearing impaired and women at risk from domestic
violence.
48 Action on Hearing Loss (previously RNID)
Service Name: Sandwell Floating Support
Service Type: Physical and sensory loss
Address: Office based at: Flat 3, 29-31 Lysways Street, Walsall, WS1 3AG
Contact number: 01922 723860
Email: [email protected]
Website: www.actiononhearingloss.org.uk
Service Description: Action on Hearing Loss’ focus, is to work with people who are deaf, hard of hearing or deaf blind. People using our services often have additional or complex needs which include learning disability, mental health, physical disability, autistic spectrum disorders, dementia, age related frailty, cognitive impairment.
Policies Action on Hearing Loss (previously RNID) is proud of policies in place. These are for the staff and service users alike. Policies/procedures in place cover equal opportunities, complaints, referral and admission to services, SU’s support and care planning, protection of vulnerable adults, risk assessments and more.
Action on Hearing Loss provides varied levels of support based on individual needs. We promote a quality lifestyle that upholds privacy, dignity, choice and independence and enhances personal fulfilment.
49
We take a person centred approach to the provision of support. We have excellent links with external agencies which includes housing associations, colleges and employment services. Action on Hearing Loss is a deaf charity. Support provided is governed by Supporting People. Regular assessments/audits are held by both Supporting People and internally to ensure our standards remain high. Staff receive appropriate training which includes signing to Level 2 British Sign Language.
50
P3
Service Name: Cooperage Court
Service Type: Multiple Needs
Address: Cooperage Court Parkes Lane Princes End Tipton West Midlands DY4 9DR
Contact number: 0121 522 4161 / 4868
Email: [email protected]
Website: www.p3charity.com
Service Description: Providing 8 individual self contained fully furnished flats for adults with multiple and complex needs.
Referrals Referrals are received from agencies currently working with or having worked with the individual being referred. There is a strong emphasis upon joint working with other agencies to enable individuals to stabilise their lifestyles, maintain accommodation and simplify the complexities.
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Criteria Potential clients will present with 2 or more of the following needs and have significant levels of exclusion throughout the Sandwell area:- Alcohol/Substance Misuse Challenging Behaviour Mental Health Vulnerability Physical Health Offending Behaviour
52 Sandwell Homes
Service Name: Floating support
Service Type: Generic housing support
Address: Sandwell Homes, Community Care Unit, Dartmouth House, Sandwell Road, West Bromwich, West Midlands.
Contact number: 0121 569 6000
Email: [email protected]
Website: www.sandwellhomes.org.uk
Service Description:
The service provides one to one housing support to a wide range of vulnerable people whether the accommodation is council, privately rented or owned. People are supported to resettle back in the community, manage and maintain their home, and to live independently.
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54 Sandwell Women’s Aid
Service Name: Refuge
Service Type: Refuge accommodation
Address: PO box 4941, Oldbury, West Midlands, B69 1Al
Contact number: 0121 552 6448 (24 hour helpline/Referrals) 0121 552 9975 (general office)
Email: [email protected]
Service Description: Sandwell Women’s Aid provides safe, secure and supportive accommodation available 24 hours a day for all women and their children escaping domestic abuse. Services include
One to one emotional support Support planning, and safety planning Assistance with both civil and criminal cases including child custody Culturally sensitive, multi lingual support including immigration advocacy and access to other agencies Emotional and practical support for children and families rebuilding their lives Support and advocacy with housing, welfare benefits, education, training and employment Group work and activities include ESOL courses, confidence building, Expect Respect programme, and Health and Wellbeing Referrals and signposting other services
55 Sandwell Women’s Aid
Service Name: Floating Support
Service Type: Floating support service
Address: Landchard House, Victoria Street, West Bromwich, B70 8HY
Contact number: 0121 553 0090
Email: [email protected]
Service Description: Humdard resettlement provides support to women resettling into the community after or during their escape from domestic abuse. Support services include:
One to one emotional support Support and safety planning Support and prevention of forced marriages and honour killings Assistance with both civil and criminal cases including child custody Immigration advocacy Support and advocacy with housing, welfare benefits, education, training and employment. Support with all aspects of setting up a new home such as utilities, tenancy agreements , schools and getting to know the local area
56 Sandwell Women’s Aid
Service Name: Humdard refuge
Service Type: Floating support service
Address: Landchard House, Victoria Street, West Bromwich, B70 8HY
Contact number: 0121 553 0090
Email: [email protected]
Service Description: Humdard Refuge provides safe, secure, supportive accommodation to South Asian women and their children escaping domestic abuse. Support services include:
One to one emotional support Support and safety planning Support and prevention of forced marriages and honour killings Assistance with both civil and criminal cases including child custody Immigration advocacy Support and advocacy with housing, welfare benefits, education, training and employment. Support with all aspects of setting up a new home such as utilities, tenancy agreements , schools and getting to know the local area
57 Sandwell Women’s Aid
Service Name: Dispersed accommodation
Service Type: Accommodation and support
Address: Landchard House, Victoria Street, West Bromwich, B70 8HY
Contact number: 0121 553 0090
Email: [email protected]
Service Description: The dispersed accommodation provides safe, secure, supportive accommodation to women and their children escaping domestic abuse. Support services include:
One to one emotional support Support and safety planning Support and prevention of forced marriages and honour killings Assistance with both civil and criminal cases including child custody Immigration advocacy Support and advocacy with housing, welfare benefits, education, training and employment. Support with all aspects of setting up a new home such as utilities, tenancy agreements , schools and getting to know the local area
58 Sandwell Homeless & Resettlement Projects Limited (SHARP)
Service Name: SHARP Hostel
Service Type: Direct access for single homeless
Address: 57 Edgbaston Road, Smethwick. B66 4LG
Contact number: 0121 558 2104
Email: [email protected]
Website: www.sharphostel.co.uk
Service Description: The Hostel provides furnished shared and single rooms for males and females over the age of 18. It is staffed 24 hours a day (sleep-over staff between the hours of 23:00 – 9:00) and offers a key worker support system in order to resettle residents into further accommodation. Service users are encouraged to work towards achieving support plan aims which are driven by the identified needs of the individual and locating appropriate re-housing. Self-referrals are accepted in addition to those from other agencies and organisations.
59 SIRS – Sandwell Integrated Resettlement support
Sandwell YOS (Youth Offending Service)
Service Type: Young offenders with housing issues
Address: SGS House, Johns Lane, Tipton Road, Oldbury, B69 3HX
Contact number: 0121 557 8804
Email: [email protected]
Service Description:
Sandwell Integrated resettlement Support (SIRS) offers voluntary support to all young people leaving custody and those on statutory court orders with accommodation issues.
SIRS visits young people in custodial establishments to compile a resettlement plan with them to prepare for their release. The resettlement plan includes planning appropriate accommodation and support to maintain this accommodation, support offered to parents & carers, identify peer influences and address them, help seeking education, training and/or work, access to constructive leisure time pursuits and the development of life skills e.g. budgeting, cooking and domestic management. The service also addresses any other issues identified e.g. accessing benefits, completing forms etc.
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Service Name: Summit House Support (SHS)
Service Type: Floating support
Address: Holloway House, Martin Hill Street, Dudley DY2 8RT
Contact number: 01384-243220
Email: [email protected]
Website: www.summithousesupport.co.uk
Service Description: SHS provides support to people affected by, or living with HIV, who live in the boroughs of Dudley and Sandwell, including partners, family and carers. We provide a safe and friendly environment for all enquiries and issues. Services include information on HIV and sexual health, referral/signposting, peer support and social groups, counselling and aromatherapy, benefits and housing advice/support plus access to the internet and supplies.
61 Useful Contacts
Citizens Advice Oldbury – 0121 552 2022 Out of hours – 01384 636988
Community Alarms – 0121 500 5500
Housing Options – 0121 525 4688
Private sector housing – 0121 569 5232
Sandwell Assist – 0845 352 2266
Welfare Rights – 0121 569 3158
Sandwell Drug and Alcohol Action Team (DAAT) - 0845 002 0037
Race Equality Sandwell - 0121 541 1775
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