GRID AUTOMATION PRODUCTS System Data Manager SDM600 Installation Guide Trace back information: Workspace SDM600 version a23 (not checked in) Published 2019-03-18 at 17:42:49 Skribenta version 5.3.020 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 3
Contents
1 Copyrights 5
2 Introduction 7
2.1 Intended audience 7 2.2 Use of symbols 7
3 Safety information 9
3.1 Backup copies 9 3.2 Fatal errors 9
4 Installation 11
4.1 SDM600 Server Installation 11 4.2 SDM600 Client Installation 15 4.3 Licensing of SDM600 21 4.4 Folder Structure 23 4.5 SDM600 Upgrade 23 4.6 Uninstall SDM600 23 4.7 Starting Up SDM600 for the First Time 30 4.8 Troubleshooting 31 4.9 Windows Agent Configuration 32
5 Other Applicable Documents 35
1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 5
1 Copyrights
The information in this document is subject to change without notice and should not be construed as a commitment by ABB Oy. ABB Oy assumes no responsibility for any errors that may appear in this document. In no event shall ABB Oy be liable for direct, indirect, special, incidental or consequential damages of any nature or kind arising from the use of this document, nor shall ABB Oy be liable for incidental or consequential damages arising from the use of any software or hardware described in this document. This document and parts thereof must not be reproduced or copied without written permission from ABB Oy, and the contents thereof must not be imparted to a third party nor used for any unauthorized purpose. The software or hardware described in this document is furnished under a license and may be used, copied, or disclosed only in accordance with the terms of such license. Copyright © 2017 ABB Oy. All rights reserved. Trademarks ABB is a registered trademark of ABB Group. All other brand or product names mentioned in this document may be trademarks or registered trademarks of their respective holders. Guarantee Please inquire about the terms of guarantee from your nearest ABB representative. Third Party Copyright Notices List of third Party Copyrights notices are documented in "about.htm" under the installation directory.
1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 7
2 Introduction
2.1 Intended audience
This document is intended for installation personnel, administrators and skilled operators to support the installation of the software.
2.2 Use of symbols
This publication includes warning, caution and information symbols where appropriate to point out safety-related or other important information. It also includes tips to point out useful hints to the reader. The corresponding symbols should be interpreted as follows:
Warning icon indicates the presence of a hazard which could result in personal injury.
WARNING!
Caution icon indicates important information or a warning related to the concept discussed in the text. It might indicate the presence of a hazard, which could result in corruption of CAUTION! software or damage to equipment/property.
Information icon alerts the reader to relevant factors and conditions.
Note!
Tip icon indicates advice on, for example, how to design a project or how to use a certain function.
Although warning hazards are related to personal injury, and caution hazards are associated with equipment or property damage, it should be understood that operation of damaged equipment could, under certain operational conditions, result in degraded process performance leading to personal injury or death. Therefore, comply fully with all warnings and caution notices.
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3 Safety information
This section has information on the prevention of hazards and taking backups from the system.
3.1 Backup copies
Taking backup copies
We recommend taking backup copies before making any changes, especially ones that might have side effects. Backup data needs to be copied to another place. Backup copying makes it easier to restore the application software in case of disk crash or other severe failure where stored data is lost. It is therefore recommended that backup copies are taken regularly. General best practices for backing up system is to have at least two backup copies. A new backup is copied over the oldest backup. This way the latest version is always available, even if the backup procedure fails. Detailed information on how to make a backup is available in the user manual.
3.2 Fatal errors
A fatal error is an error that causes a breakdown or a locked situation in the SDM600 program execution.
Handling
In case of a fatal error: 1. Write down the possible error messages 2. Copy the folder Log under SDM600 installation directory 3. Open Event Viewer and look for SDM600 errors under WindowsLogs Application folder 4. Restart the PC where SDM600 is installed
Avoid shutting down the PC by powering off the PC directly as this may cause damage on the base system file. CAUTION!
Report the program break-down together with the possible SDM600 error messages and the log files under the log directory to your SDM600 representative.
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4 Installation
4.1 SDM600 Server Installation
SDM600 Server Installation provides information that is needed to set up the SDM600 product on a computer.
4.1.1 Hardware and Software Requirements The SDM600 hardware specifications are similar with recommended specification of supported operating systems. Notice that SDM600 will run on host with minimal specification, however to ensure stable and seamless operation, it's recommended to install SDM600 on host with at least 8GB of RAM and at least two CPU cores.
SDM600 is a server product and designed to run continuously. Therefore, to ensure the availability of SDM600, it is important to set the power management of the computer to CAUTION! full performance and without sleep or standby mode to achieve smooth operation.
SDM600 is best deployed on a machine that has continuous operation capability (machine with server specification). Note!
SDM600 is a server product. It is important to deploy SDM600 on a dedicated PC that fulfills the hardware requirements mentioned before. Note!
List of supported opearting systems
The SDM600 server installation can be performed on following operating systems: Windows 7 SP1, Windows 8, Windows 8.1, Windows 10, Windows Server 2008 R2, Windows Server 2008 R2 SP1, Windows Server 2012, Windows Server 2012 R2.
4.1.2 SDM600 Installation Procedure SDM600 Installation installs the SDM600 system including the basic services and preconfigurations, such as database tables. To install SDM600, simply click on the SDM600 installation file.
It's recommended to perform restart of the computer before starting installation process. Restart is mandatory after uninstalling of ABB Authentication Service. CAUTION!
The following installation dialogs show the installation steps: 12 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide
SDM600 Installer User Interface
SDM600 Installer - Verify the Folders to Install and Agree on the EULA to Start Installation 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 13
SDM600 Installer - Installation Started
SDM600 Installer - Installation in Progress
During the installation, initial administrator credentials for SDM600 are requested. Enter the username and password for the administrator user and click Continue.
It is recommended that a strong password is used for the administrator user. As an example, a strong password contains at least one upper case character, one lower case character, CAUTION! one number and one special character. 14 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide
Enter the SDM600 Administrator Credentials
Although there is no enforcement on the password strength for the initial administrator user, however it's recommended to use strong passwords Note!
Use strong password for SDM600 Initial Administrator Password
The SDM600 installation also installs the database for the system. It is possible to re-use the previously used database. 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 15
SDM600 Installer - Installation Complete
After the installation of SDM600 is completed, it is necessary to restart the computer to ensure all the required services are up and running. Notice, that IIS service is configured WARNING! as 'delayed start', it means that ISS will start after 2 minutes after last 'automatic service' will start.
4.2 SDM600 Client Installation
The SDM600 Client installation provides two types of information: ● Information that is needed to set up a client (a web browser supported by Microsoft Silverlight) to fully access SDM600 ● Information on the application that is used to analyze the disturbance records received from devices
The SDM600 Client does not have to be installed on a separate computer, hovewer it's strongly recommended to run client on another computer than the SDM600 server. Note!
4.2.1 Setting Up a Web Browser to Access SDM600 In general, to access SDM600, a web browser supported by Microsoft Silverlight is needed. Microsoft Silverlight is an application framework that runs rich Internet applications.
Microsoft Silverlight Application Microsoft Silverlight is supported with multiple browsers and operating system platforms as shown in the following figure. 16 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide
Microsoft Silverlight Compatible Operating Systems and Browsers
The most updated information regarding Microsoft Silverlight browser compatibility can be found in http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx.
Microsoft Silverlight browser compatibility can change from time to time depends on the browser's vendor. As an example, as of Google Chrome version 42, Microsoft Silverlight is WARNING! not supported out-of-the-box, and the support is terminated after the release of Google Chrome version 45. To enable support for Microsoft Silverlight on Google Chrome version 42 until Google Chrome version 45, refer to https://support.google.com/chrome/answer/6213033.
If the SDM600 site is accessed using an IP address and the Microsoft Internet Explorer browser, it is important to run Internet Explorer using Administrator rights or the Protected WARNING! Mode for the local intranet address needs to be disabled. For more information, see SDM600 User Manual - Section 5.1. 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 17
If Microsoft Silverlight is not already installed on the computer, the user is re-directed to the SDM600 download page for Microsoft Silverlight installers. Click the link that Note! corresponds to the version of your operating system. Next, Microsoft Silverlight is downloaded to the computer and the installation can be started. Once it is done, click the link to your SDM600 website.
SDM600 Dedicated Download Page for Microsoft Silverlight
Microsoft Silverlight Installation
To download the latest version of your preferred browser, visit the official website for the browser. Note!
Installation of ABB SDM600 Certificate
To support the full operation of SDM600 while accessing it remotely, it is important that the ABB SDM600 Certificates are installed. This installation ensures that the PC that is used to access SDM600 trusts the SDM600 application, in other words, allows local access, such as exporting collected disturbance records information to a Microsoft 18 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide
Excel file, or allows the user to launch the preferred application for disturbance record analysis. Without this installation, such operations cannot be executed. To install the ABB SDM600 Certificates, navigate to username area on the top right part of the SDM600. Click on the icon next to the username - role information. A pop-up window will appear. Click on Download Installer on ABB SDM600 certificates. When the download is completed, run the download file and follow the given instruction.
Location to Download ABB SDM600 Certificates
4.2.2 Installation of Wavewin ABB Application for DR Analysis SDM600 includes the Wavewin ABB application for disturbance record analysis.
It is very important that the Wavewin ABB application is installed to all PCs that are used for accessing SDM600 and doing disturbance record analysis using Wavewin ABB. WARNING!
Install the Wavewin ABB application in the following way: 1. In the running SDM600 system, navigate to the top right corner of the page, to the username and role link. Click the username or the setting icon next to your username/role information.
SDM600 User and Application Settings - Downloads
2. In the User and Application Settings window, navigate to the Downloads tab. 3. Download the Setup File for the Wavewin ABB application by clicking the given link. 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 19
Download the Wavewin ABB Application
Depending on your browser, it may be possible to run the downloaded file immediately. If not possible, navigate to the directory from where the file was downloaded and run the setup file. 4. Follow the installation wizard instructions:
Start Installation of Wavewin ABB Application
Wavewin ABB Application Installation Wizard 20 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide
Wavewin ABB Application Installation Wizard - Define the Installation Folder
Wavewin ABB Application Installation Wizard - Confirmation to Start Installation
Wavewin ABB Application Installation Wizard - Installation Successful
5. After the installation is done, click Finish. 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 21
With Microsoft Internet Explorer 8, due to a default setting, it is not possible to download the Wavewin ABB installer file. Instead, the file can be downloaded in the following way: WARNING! 1. Go to Control Panel > Internet Options. 2. Navigate to the Advanced tab. 3. Scroll down the settings to the Security section. 4. Uncheck option Do not save encrypted pages to disk.
Unchecked the Security Option in Microsoft Internet Explorer 8
5. Click OK.
4.3 Licensing of SDM600
SDM600 requires a license. The available features are protected by a license file that has a .paf extension (the file name can be different). The operation of SDM600 itself is controlled by the USB hardware license key that acts as a hardware based protection key. The .paf file and the USB hardware license key allow the user to use the software immediately after the installation is completed.
It is important to obtain the SDM600.paf file for SDM600 from your SDM600 sales representative. Note!
To use SDM600, simply import SDM600 license using a feature on the installation wizard or manually copy the .paf file received from your SDM600 sales representative to directory
Import SDM600 License using a Feature on the Installation Wizard
As for the USB hardware license key, insert the license key into the available USB slot on the installed computer.
HASP Sentinel License Dongle
An SDM600 USB hardware license key can only be used to run the SDM600 application on one computer at a time. Note!
Both the hardware dongle and the SDM600.paf license file should match each other. A mismatch between these two licensing mechanisms leads to dysfunction of SDM600. Note!
Do not alter the .paf file, as this leads to dysfunction of SDM600.
WARNING!
It is important to ensure that there is only one license paf file in the license directory. If there exists more than one license paf file in the license directory, SDM600 will not work CAUTION! and subsequent error message on licensing error is shown. 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 23
4.4 Folder Structure
SDM600 is installed to the Program Files folder of your computer: ● C:\Program Files\ABB\SDM600 (on 32-bit Operating System) ● C:\Program Files (x86)\ABB\SDM600 (on 64-bit Operating System)
It is highly recommended not to interfere with or make any unnecessary changes or add files or folders to the SDM600 folder structure. Any unwanted deviation from the original WARNING! installation may lead to SDM600 not operating properly.
4.5 SDM600 Upgrade
Recommended method of the SDM600 upgrade is to install new SDM600 package without uninstalling previous version of SDM600. Upgrade process looks very similar to the first time installation.
During the upgrade process, you may be asked for administrator credentials. Please provide the current administrator login and password. Note!
4.6 Uninstall SDM600
In the unexpected event that SDM600 has to be uninstalled, go to Control Panel > Add/Remove Programs, then select ABB System Data Manager SDM600 and Remove.
Uninstalling ABB System Data Manager SDM600 removes the SDM600 application but not the database instance and users database. Note!
Complete Removal of SDM600
If a complete removal of SDM600 is needed, including removing the database instance from your PC, do the following: 1. Go to Control Panel > Add/Remove Programs. Next, double click on the ABB System Data Manager SDM600.
Windows Uninstall or Change a Program Dialog Box
2. The ABB System Data Manager SDM600 installation wizard will show up. Click on Uninstall. The uninstallation process first asks for user confirmation to uninstall the ABB SDM600. After the confirmation, the uninstallation process will be concluded and the related SDM600 files removed. 24 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide
SDM600 Uninstall Menu
SDM600 Uninstallation - Confirm Uninstallation
The uninstallation of SDM600 terminates all user sessions to SDM600 and any unsaved work is not saved. It is good to notify the SDM600 users before starting the WARNING! uninstallation.
The uninstallation of the ABB System Data Manager SDM600 does not automatically remove the SDM600 database. If the complete database needs to be removed, proceed Note! further. 3. Uninstall the Wavewin ABB Installation for SDM600. The uninstallation process first asks for user confirmation to uninstall the Wavewin ABB Installation for SDM600. Click Yes and the relevant prerequisites files are removed accordingly. 4. Uninstall ABB Autentication Service instance for SDM600 5. If the database instance of SDM600 needs to be removed completely, do the following: 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 25
a. Click Uninstall on Microsoft SQL Server. In the pop-up window, select Microsoft SQL Server.
Uninstall SDM600 Database Instance - Select Microsoft SQL Server to Uninstall
Uninstall SDM600 Database Instance - Choose Remove in the Microsoft SQL Server Dialog Box b. In the next uninstallation window, click OK. 26 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide
Uninstall SDM600 Database Instance - Click OK to Continue in the Microsoft SQL Server Dialog Box
The OK button is only available when testing has passed. If testing fails, check the requirements and click Re-run to run another test. Note! c. In the next window, select the SDMSERVER instance to uninstall. Then click Next.
If there is more than one database instance available, select only the SDMSERVER instance. If only the SDMSERVER instance is available in the database setting, it is Note! automatically selected.
Uninstall SDM600 Database Instance - Select the SDMSERVER database instance
d. In the next window, select the Database Engine Services to uninstall the SDMSERVER database instance. Then click Next. 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 27
Uninstall SDM600 Database Instance - Check on Database Engine Services
To remove other possible Microsoft SQL Server features, select them from the list of features. Note! e. Next, the Microsoft SQL Server does another rules check. When all the checks have passed, click Next.
Uninstall SDM600 Database Instance - Removal Rules Checked f. In the next window, Microsoft SQL Server confirms the removal of the features. If everything is confirmed, click Remove. The uninstallation starts. 28 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide
Uninstall SDM600 Database Instance - Ready to Remove
Uninstall SDM600 Database Instance - Uninstallation in Progress
g. Once the uninstallation is completed, click Close in the following window: 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 29
Uninstall SDM600 Database Instance - Uninstallation Complete h. Remove the directory where the SDM600 Database Instance is stored. By default, it is located directly under the C:\ drive (C:\SDM600Databases).
Delete Directory C:\SDM600Databases
Click Continue to Delete
To delete a folder permanently from Windows Explorer, click the folder, then press Shift+DEL. Note!
To successfully delete the C:\SDM600Databases\ folder, all SDM600 relevant application windows have to be closed. Note! 30 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide
6. Remove SDM600 directory. By default, it is located under the C:\Program Files (x86)\ABB\SDM600 path. 7. Remove SDM600 certificates from the Windows certificate store.
Your PC needs to be restarted after each uninstallation process. This is to ensure that all the registry entries related to the uninstallation are completely removed. CAUTION!
4.7 Starting Up SDM600 for the First Time
When the SDM600 installation is completed, SDM600 can be easily launched by opening one of the following links in your preferred browser: ● https://localhost/ABB_SDM600/sdm600.aspx This link can be used to access SDM600 directly on the computer where SDM600 is installed. In this link, the HTTPS protocol is used to connect to the web server. The HTTPS protocol is a secure protocol and all communication is encrypted. ● https://
When accessing using a localhost address, your computer redirects the search of the website directly on your own computer where SDM600 is installed. Note! When accessing using an IP address, your computer asks the router to get the necessary address information data and route the traffic accordingly.
It is also possible to configure the computer where SDM600 is installed to have a proper Fully Qualified Domain Name (FQDN). If an FQDN is used, SDM600 can be accessed by Note! entering the complete URL, such as https://sdm600.mysubstation.mycompany.com. For instructions, please consult your service provider or network administrator.
When starting up SDM600 for the first time in your preferred browser, SDM600 will request for an increase capacity on local storage. Click on Click here to increase local storage button. Next, additional window will pop up where the installed Microsoft Silverlight application requests to increase the buffer storage size to 10MB. Click Yes.
SDM600 - Increase Local Storage 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 31
Microsoft Silverlight Request to Increase Available Storage
4.8 Troubleshooting
In case of problems with the SDM600 installation, please refer to the log file. Log is saved under %TEMP% directory with file name starting by "ABB_System_Data_Manager_SDM600...". If SDM600 web page cannot be opened and web browser is showing information, that page cannot be displayed, follow steps below: ● check if W3SVC service (Word Wide Web Publishing Service) is running on the server. ● check webpage certificate and set it up if neccessary.
In order to check web site certificate follow steps below: 1. Press Win+R and type ‘inetmgr’. Expand tree on left side of newly opened window and select Sites -> Default Web Site.
Select Default Web Site in IIS configuration
2. Click on‘Bindings’ from right side of window: 32 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide
Select Bindings... in IIS configuration
3. Slelect row https... (1), then click on Edit button (2). 4. On new window check if SSL Cerificate is set to ABB SDM600(3), if not set it up from the pick list, then click OK
SSL Cerificate setting in IIS configuration
4.9 Windows Agent Configuration
The SDM600 Windows Agent is an application, which is running on Windows operation system and is collecting and sending to SDM600 server, system configuration and patch information. When installation package of SDM600 Windows Agent is created, IP address of default interface on SDM600 server is configured as communication address. 1MRS757749, ver. A/30.06.2017, System Data Manager Installation Guide 33
Interfaces setting
If computer where Windows Agent is running is connected to another interface than configured as default interface, then is necessary to update Windows Agent configuration file. In order to change Windows Agent communication address follow steps below: ● navigate to C:\Program Files (x86)\ABB\SDM600WindowsAgent on the computer, where agent is installed. ● Open for edit SDM600.WindowsAgent.exe.config file ● Update line :
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5 Other Applicable Documents
Relevant documents to the SDM600 Installation Guide are: ● 1MRS757748 - SDM600 User Manual ● 1MRS758202 - SDM600 Cyber Security Guide ABB Oy Grid Automation Products P.O. Box 614 FI-65101 Vaasa Finland Tel. +358 10 22 11 Fax. +358 10 224 1094 www.abb.com/substationautomation
— 1MRS757749 A/30.06.2017 © Copyright 2017 ABB. All rights reserved.