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Fujitsu Group 2009 Sustainability Report FUJITSU GROUP SUSTAINABILITY REPORT 2009 Editorial Policy The 2009 Fujitsu Group Sustainability Report describes the Time Frame thinking, efforts, and accomplishments regarding the social and This report primarily focuses on the thinking, efforts, and accomplishments environmental dimensions of Fujitsu Group operations based on the of the Fujitsu Group for fiscal 2008, the period from April 1, 2008 to March Fujitsu Way, which is the corporate philosophy of the Fujitsu Group. 31, 2009, with the data reflecting the actual results for that period. The report also includes partially the Fujitsu Group’s thinking, approaches, •Special Feature Reports on Matters of High Interest and activity data prior to April 1, 2008 and for the period after April 1, 2009. We also make a point to include as many multi-year graphs as possible We analyze the opinions and inquiries received at the Fujitsu Group as so that performance trends can be seen clearly. well as the results of studies of social trends. Based on these, we select subjects for special feature reports, which are of great concern to our Organizations Covered stakeholders or are areas that the Fujitsu Group thinks important and is In principle, this report covers the entire Fujitsu Group, while the working on. environment-related sections cover a total of 108 consolidated subsidiaries This year, we have selected “The Fujitsu Group “Green IT” Program (domestic and overseas subsidiaries) that have formed environmental Contributes to Creating a Prosperous, Low-Carbon Society” as a special management systems in conjunction with Fujitsu Limited. The section theme and report on those efforts. on environmental burden data covers Fujitsu Limited (17 business We also report on representative activities of overseas group locations) and 34 of its major manufacturing subsidiaries (25 domestic companies as global activities. and 9 overseas).(Our electronics device division became a consolidated subsidiary, as Fujitsu Microelectronics Limited, as of the end of March 2008.) •This report is produced in printed format and Please note that this report generally uses the term “Fujitsu Group”, or “the published on our website. Group” to indicate the entire Fujitsu Group (although in some instances • This report presents our basic thinking with respect to the various this does not include overseas Group companies), and the term “Fujitsu” to stakeholders of the Fujitsu Group and the global environment, indicate Fujitsu Limited on an unconsolidated basis. concentrating on specific approaches taken and results achieved. Significant Changes in Coverage • We also make every effort to provide more detailed information and to We have revised the range of reporting for environmental burden data and present the activities of the Fujitsu Group as extensively as possible on have added Toyama Fujitsu Limited and Fujitsu VLSI Limited. our website. Guidelines Referenced WEB Fujitsu website: Our Approach to Corporate Social Responsibility http://www.fujitsu.com/global/about/responsibility/ • GRI Sustainability Reporting Guidelines, Version 3 http://www.globalreporting.org/ • A listing of the GRI guidelines is provided at the following website. •A Means of Communication with Our Stakeholders http://www.fujitsu.com/global/about/environment/communication/report/2009/ We see this report as a means of communication with the stakeholders • Ministry of the Environment: Environmental Reporting Guidelines (2007 edition) of the Fujitsu Group. We hope that you will take the time to provide http://www.env.go.jp/policy/report/h19-02/full.pdf (Japanese) feedback on this report, either by the attached questionnaire or via our • Ministry of the Environment: Environmental Accounting Guidelines (2005 edition) http://www.env.go.jp/policy/kaikei/guide2005.html (Japanese) website. Ensuring the Reliability of Information Disclosure •Target Audience This report has been reviewed by an independent body, Ernst & Young This report is written to be read by all Fujitsu Group stakeholders, ShinNihon Sustainability Institute Co., Ltd., whose independent assurance including customers, employees, shareholders and investors, suppliers report is appended. and business partners, global and local communities, public institutions, Furthermore, this report has been duly granted the sustainability report and governments. audit and registration mark stipulated by The Japanese Association of Assurance Organizations for Sustainability Information, which assures that A Note Concerning Future Projections, Forecasts and Plans the reliability of the information presented here meets its This report not only describes past and present facts related to Fujitsu Limited and its related subsidiaries (the Fujitsu Group), but also includes future projections, forecasts and plans. Such projections, forecasts standards . and plans are based on data available when the report was prepared, and therefore involve a degree of • The Japanese Association of Assurance Organizations for uncertainty. Accordingly, future results of operating activities and other new developments may differ Sustainability Information (a foundation with limited liability) Sustainability from the projections, forecasts and plans included in this report. We ask our readers’ understanding of the http://www.j-sus.org/index.htm (Japanese) report audit and fact that the Fujitsu Group cannot be responsible for such eventualities. registration mark. For inquiries about this report, please contact: Publisher Corporate Social & Environmental Affairs Office, Published: October 2009 by Fujitsu Limited FUJITSU Way Unit Next issue: Scheduled for September 2010 Fujitsu Limited (Previous issue: October 2008) 1-1 Kamikodanaka 4-chome, Nakahara-ku, Kawasaki, Authority for Publication: Michiyoshi Mazuka Kanagawa 211-8588, Japan Tel: +81-44-874-2439 Fax: +81-44-754-8716 Chairman, President and Representative Director Chief Planner & Editor: Corporate Environmental Affairs Unit Koichi Takahashi Fujitsu Limited Corporate Social & Environmental Affairs Office, FUJITSU Way Unit 1-1 Kamikodanaka 4-chome, Nakahara-ku, Kawasaki, Michinori Kutami Kanagawa 211-8588, Japan Sustainable Development Planning Division, Tel: +81-44-754-3413 Fax: +81-44-754-3326 Corporate Environmental Affairs Unit You can also contact us via the Fujitsu “Environmental Activities” Publisher: Sustainable Development Planning Division, website. Corporate Environmental Affairs Unit http://www.fujitsu.com/global/about/environment/contact.html This report is the English version of the Japanese report which was Copying, duplicating or reprinting part or all of the 2009 Fujitsu Group Sustainability Report without permission is a copyright infringement, except in cases authorized by law. published in June 2009, and the information provided here (page 2 All Rights Reserved, Copyright ©2009 FUJITSU LIMITED to 70) is based on the Japanese report. 1 2009 FUJITSU GROUP SUSTAINABILITY REPORT FUJITSU GROUP SUSTAINABILITY REPORT Editorial Policy 1 Message from Management 3 Our Customers With Fujitsu Group Profile 5 FUJITSU Way 7 Special Feature The Fujitsu Group “Green IT” Program Contributes to Creating a Prosperous, Low-Carbon Society 10 Our Employees With Highlights in 2008 18 Corporate Governance 19 Risk Management 21 Compliance 23 and Our Shareholders For Investors With Our Customers 25 With Our Employees 31 For Our Shareholders and Investors 35 With Our Business Partners With With Our Business Partners 37 With Global and Local Communities 39 For the Environment 43 Targets and Achievements 45 With Global and Local Global and Local With Environmental Management 46 Communities Environmental Accounting 50 Operating Activities and Environmental Burden (Material Balance) 51 Eco-Friendly Products 53 Environmental Solutions 57 Promoting Product Recycling 59 Efforts to Prevent Global Warming 61 Reducing the Environmental Burden of Factories and Business Offices 63 the Environment For Green Procurement 67 Environmental Considerations in Distribution 68 Environmental Contributions to Society 69 Independent Assurance Report 70 2009 FUJITSU GROUP SUSTAINABILITY REPORT 2 Message from Management Delivering Greater Value to Our Customers and Society The Transformation of Fujitsu Today, progress in information technology (IT) is transforming business, our personal lifestyles, and society itself. We are already at the stage where society could not function without IT. Within this context, the roles and responsibilities of the Fujitsu Group as a supplier of IT solutions are expanding faster than ever. To fulfill these roles and meet these responsibilities, we are transforming our approach to business in three ways: we are focusing on the customer’s customer; we are adopting a global perspective; and we are reinforcing our commitment to environmental sustainability. A Focus on the Customer’s Customer: Making the Customer’s Business Our Starting Point To contribute even more to the success of our customers’ business, we must satisfy not only their IT needs, but widen our perspective to also address the people and processes that drive their business. We aim to develop a deeper understanding of our customers and their business. Based on this thinking, we have developed “Field Innovation” as a new methodology for making continuous improvements for ourselves and our customers. Using this methodology, we make the relationship between people, processes and IT visible by taking advantage of people's unlimited knowledge. To put the Field Innovation methodology into practice, we are developing
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