July 2011
Issue 33 The Swimming Pool
Newsletter for the SWIMS Network
Inside this issue
SHALL Copyright Workshop 2011 -Bristol 17th May 2
A day in the life of … Jenny Toller 4
Featured Library Service – WSM 6
NHS Evidence - presentation to South West trainers 8
News from around the Network 9
Sharing good practice – bargain barcodes 11
And finally….. 12
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Conference Report /Study day reports SHALL Copyright Workshop 2011 – Bristol 17th May
The Bristol workshop was led by Naomi Korn, a copyright consultant, and Helen Bingham, in place of Charles Oppenheim who was unfortunately unable to be there. Following introductions and a brief outline of the day we were challenged to complete a small quiz that tested our knowledge of copyright before the workshop began in earnest. For instance, we discovered that Intellectual Property Rights can be bought, sold, rented, gifted or bequeathed, as well as the fact the copyright exceptions can be over-ridden by contracts.
Facilitators, Naomi Korn and Helen Bingham
The workshop presentations and teaching clearly assumed that we all had some baseline knowledge of copyright as we were taken through the varying levels of permissions:
Fair Dealing - whereby users can make copies for themselves, Library Privilege which applies to all NHS libraries – by definition “prescribed libraries” - allowing library staff to make copies on behalf of users. These of course are superseded by NHS England CLA licence (currently expired, but being renegotiated and so still stands) which allows for more flexibility such as scanning articles, providing multiple copies, and for ILLs.
However, we were reminded that we need to keep in mind that the NHS CLA only applies to England, so, for instance, we would not be able to supply more than one article from a single issue to an NHS library in Wales or Scotland, which we would be able to do under Library Privilege.
Electronic licences were also discussed, specifically with reference to the National Core Content. While attempts have been made to streamline them so that they all permit the same level of use, it was interesting to learn that EBSCO are not able to offer the same permissions as other suppliers, i.e. we would not be able to use full-text articles from CINAHL, and EBSCO product, in course packs. Another point to note is that while the NHS England Framework Agreement expires in July 2011, a new agreement is being developed that will encourage the use of more standardised licences so that we don‟t have to check the detail of several licences for journals purchased on a local basis.
We finished the day by working through various scenarios with regards copyright, e.g. Scenario two: The NHS/CLA Licence allows copying of several articles from a single issue if they are on the same theme; it also allows multiple copies to be made. Does this mean I can make multiple copies of the several themed articles from the same issue, e.g. for a journal club?
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I shall leave it to you to decide what the answer is – it is not quite as straightforward as you might think – if you are a bit stumped, please do contact me!
The main message that I took away from the day was that we need to read the small print, especially with regards any e-licences that we hold for individually purchased e-journals. Even when it comes to the NHS England CLA we need to be sure that we are clear with regards the various clauses of the licence and any changes to it, i.e. what is defined as an “authorised user” has been expanded in recent years to include students on placement.
All the presentations, links and FAQs are now made available on the SHALL website, full details in the box below.
During the day, Naomi Korn was keen to highlight the Hargreaves Report on Intellectual Property and Growth due to be published the following day. If recommendations are adopted it may well have implications for us as library staff, for instance it recommends that format shifting be allowed, i.e. “digital copying of medical and other journals for computerised 1 analysis in research” which I assume would be permitted without need of a licence like the NHS CLA – the report is available at http://www.ipo.gov.uk/ipreview.htm
Attendees at the Copyright Workshop
1 – Intellectual Property Office, 18th May 2011 “The Hargreaves Report shows potential to boost economy.” http://www.ipo.gov.uk/about/press/press-release/press-release- 2011/press -release-20110518.htm Press release. (Accessed 19th May 2011)
Sam Burgess Head Librarian Great Western Hospital (W01)
Resources from the 2011 SHALL Copyright Workshops delivered by Naomi Korn and Professor Charles Oppenheim
These are now available at http://www.libraryservices.nhs.uk/forlibrarystaff/membersarea/Copyright_Resources.html (note that this is the members only section of the site – if you don‟t have a password, register for one at http://www.libraryservices.nhs.uk/register.aspx).
The resources include the slides and group work questions from the workshops, a set of FAQs, and tip sheets on topics such as document supply, multiple copies and the NHS CLA licence for HE librarians. Here you will also find information about how to raise questions not answered by the FAQs
Helen Bingham Page 5 The Swimming Pool Page 4
A day in the life of … Jenny Toller
Electronic Knowledge Resources Manager, NHS South West Wed 8th June
I‟m the Electronic Knowledge Resources Manager for NHS South West. My job is to manage the SWIMS system, to oversee administration of the SWIMS ILL network, and to manage NHS South West regional electronic resources. I also help out with overseeing national systems such as the link resolver and HLISD. My office base is the Severn Deanery in Bristol. A very pleasant workplace but sadly not a library – which I do miss - I‟m a libraria n by training and have spent most of my career in HE libraries.
Start the day by cycling to my office at the Severn Deanery in Bristol. 5 miles – not too
hilly and mostly on dedicated cycle track – but the laptop weighs heavy in my bike bag. As soon as I am underway it starts to rain. Serious rain. When I arrive I feel more like I have swum to work rather than cycled.
Choose a desk, then switch on the phones and dock the laptop and, while it is firing up I dry off and change. I found my Nancy Pearl action figure http://www.mcphee.com/laf/ at home last
I found my Nancy Pearl action figure http://www.mcphee.com/laf/ at home last night so I‟ve brought her into the Deanery so I‟m not the only librarian. Also it gets a bit noisy sometimes so maybe she can help in that respect. She has an „amazing push-button shushing action‟.
Once logged into my email, my first job, as always, is to forward the SWIMS final overdues.
No meetings or WebEx‟s today but I‟ve got a variety of things on the go at the moment:
I‟m working with colleagues on an enhanced circulation statistical report; on behalf of several SHAs I‟m taking forward outstanding problems with the way that ProQuest holdings display in My Journals search results; keeping in touch with the other OLIB User Group committee members regarding the planning for our upcoming conference; liaising with OCLC over problems with SWIMS fine payments.
This morning I am also putting together my suggestions for HDAS improvements and looking through recent LIS-E-RESOURCES mailings for anything of interest. At the same time I‟m also keeping an eye out for emails from SHA colleagues – David Cameron‟s speech yesterday may prompt further discussion or meetings at the SHA. Also of course eavesdropping on the office chat in case I pick up anything of interest.
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Quick lunch and then a walk round a nearby public field which is an oasis amongst the office buildings and fast roads here. The chiff-chaffs and blackcaps are in good voice at the moment.
The same issues continue to evolve during the afternoon and generate more discussions at a tangent. I take a little time to make sure I‟m ready for tomorrow‟s meetings, and I have a phone conversation with our IT manager about how networks allocate IP addresses, in case this can help me with some SWIMS related login problems. As queries pop up in my email during the day I try to respond as soon as I can; today they include how to send emails to LIS-SWRLIN, WorldView disconnections, SWIMS reporting, and how to implement SWIMS emailed overdues.
My bike ride home takes me back past Filton airfield with Concorde parked in the distance (I‟m no biking athlete but I go faster than Concorde does now), then once home, after I recover it‟s straight on with daily fiddle practice and, with my husband, organising our musician friends for upcoming gigs.
Apology to Ruth Compton
Apologies to Ruth Compton who was wrongly acknowledged as 'Sue Compton' in the July issue for her contribution to the Library Assistants' Away Day article.
I am pleased to say that she was correctly acknowledged for her Day in the life piece.
Trish McLean
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Featured Library Service – North Somerset Healthcare Library: small but perfectly formed - WSM A day in the life of …. The Royal Berkshire Hospital Library and e-Learning Hub
Nestling snugly on the edge of the Bristol Channel, Weston General Hospital is the smallest Acute Trust in the south west region. The four staff (3 WTE) at North Somerset Healthcare Library strive to provide an efficient, cost-effective and flexible library and information service to staff of the hospital and the PCT and nursing, medical and allied health professionals on placement. PCT staff are quite heavy users of the library service, and some of our most interesting literature searches originate there. It‟s been very reward ing to receive comments like “this article will help us cure someone” and confirmation that we have helped contribute to the evidence to support someone‟s treatment, hopefully helping, however indirectly, to improve that individual‟s quality of life.
The library is very light and airy, with windows on three of the four walls. From one side of the library there is a lovely peaceful view towards the Ruined Church of St Nicholas in Uphill. There are around 2,000 books and a couple of dozen current print journal titles. Library users have access to 18 computers, which are well used for everything from e- portfolios to elearning. Users can also ask for the Wifi code to use on their own laptops. With 2 scanners, a photocopier and a DVD recorder also available, the library is well equipped to help support a wide range of learning and information. There‟s also a small selection of leisure and fiction books in the „book swap‟ area. Hospital staff can borrow the items on an honesty basis. We also offer the usual range of services expected of a small medical/healthcare library, including literature searching, one-to-one training on how to use bibliographic databases, interlibrary loans, and general enquiries.
There are 4 staff at Weston (3 FTE). Paula Younger is the (often somewhat baffled!) Library Manager. Since starting in post in 2009, she‟s tried to bring the library in line with others in the region. This has involved automating the overdues (with help from Jane Villa and Jenny Toller), updating the book stock, „electronifying‟ many of the journal subscriptions and working with two of the Nursing Sisters to devise and deliver a Study Skills pilot course to nurses about to embark on university study.
Nicola Forgham - Healey is the other Chartered Librarian. Her r emit now involves supporting hospital staff to access mandatory elearning, from fire awareness, and e- resources in general. Since starting in post in 2010, Nicki has achieved a TAP Training Foundation Diploma in Elearning and is just about to complete her DTTLS course (DTLLS - Diploma in Teaching in the Lifelong Learning Sector). She has also taught sessions on the Study Skills course and delivered inductions.
Gill Eley and Jo Hunt share the Library Assistant position, with Gill supporting Paula and Nicki at the beginning of the week, and Jo in situ Thursday and Friday. Jo has recently moved to a more rural part of Somerset – where she‟s finding out the WI isn‟t just about making jam and dodgy calendars. All the staff are very partial to biscuits (which probably won‟t come as much of a surprise to anyone who‟s ever worked with us!).
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The push towards elearning has meant that we now regularly see housekeepers and nursing assistants in the library as well as our more traditional user base of doctors and nurses. The library has a presence on the Trust‟s monthly inductions, where, as well as a visual overview of the facilities, a short quiz means attendees can learn which superhero (or heroine) has a librarian alter-ego*, and what the connection is between David Tennant and libraries** (apart from Dr Who, that is). Although Weston definitely has its quirks as a very small hospital, and can be a very “challenging” place to work, it is extremely friendly with a „family‟ feel. Over the last two years the library has gradually moved from being regarded as „the doctors‟ library‟ to a place where, hopefully, anyone feels welcome and can ask for support.
So, if you‟re ever passing, why not pop in and say hello? We promise not to „shush‟ you!
* Batgirl ** Casanova. For a short time, Casanova worked as a librarian
Paula Younger Library Manager North Somerset Healthcare Library (WSM)
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Training/Outreach/e -resources NHS Evidence - presentation to South West trainers by Anne Weist th 13 May 2011
Anne Weist and Suzanne Woods from NHS Evidence presented at the trainers meeting held at WSM on 13th May 2011. Their aim was to give us an overview and update following the launch of NHS Evidence R4.
The new look NHS Evidence website was launched on Tuesday 10th May at the NICE conference. There was a delay with the completion of the site which is why things went quiet in the run up to the launch. There are still a number of aspects of site in development.
The salient points to come out of the talk were:
Why has it changed?
Feedback - NHS Evidence user research team carried out an in depth study.
The development and digitisation of Nice Pathways - (not to be confused with Care pathways or the Map of Medicine although some of us thought it was very similar in look).
A great deal of work has been done on improving information around medicines.
The Specialists Collections were expensive to maintain and not used enough.
Key changes to Release 4
Searching
Anne was keen to stress the aim of NHS Evidence search is to aid access to quality
secondary healthcare information that sits on the web in disparate web sites so that
users don‟t have to search lots of separate sites: the equivalent of searching all your
„favourites‟ in one go.
Anne recommended searching using a „simple‟ search. The search will automatically add „AND‟ to your terms. You can also use „NOT‟ and phrase searching , wildcards* and truncation, trunc*
Search results are returned in order of priority according to search term(s) relevance. You can then apply filters such as information type, date, etc to break search down further. Depending on number of hits the first 2 to 3 pages will contain the most relevant information. Uses an „intellisense‟ search - e.g. similar to Google it will complete the search for you / recognise misspellings etc
A-Z of browse of topics and medicines - The topics concentrate on broad areas. Both resources are in development. Page 9 The Swimming Pool
Nice Pathways - developed to make NICE Guidelines more accessible to clinicians and
the public. Also in development - currently 16 topics but aim to have 60 by the end of the
financial year.
Quality, Innovation, Productivity and Prevention (QIPP) - revamped database for
sharing good practice around service provision for healthcare staff, containing real life
examples.
Journals, HDAS, ebooks and Athens link - now contains link to Cochrane.
As quite a lot of the site is still in development NHS Evidence are keen to gain feedback and
Anne stressed the importance of contacting them in order to report any problems or suggest
any solutions / ideas at [email protected]
You can keep up to date with developments and news via the Librarian‟s bulletin - to join the
list contact Kristin.O'[email protected]
You can check the service update page for news of issues and resolutions etc at:
http://www.evidence.nhs.uk/about-us/service-update-page
NHS Evidence are touring the country in the coming months doing more talks with hands on th practice - the South West talk is scheduled for July 5 at Exeter EXE. More details to
follow.
Helen Watts
Avon and Wiltshire Mental Health Partnership Trust
Librarian for Blackberry Hill and Callington Road Hospitals
News from around the Network
Staff news from RBH
Jemma Burchett-Vass is leaving the RBH for a new job with NICE in London. In the 18 months that she has been with us Jemma has been an invaluable member of the team and we are very sorry to see her go. Whilst here Jemma developed our netvibes site so she leaves a lasting legacy. She is off to a great new job – and we now have a mole in NICE! So good luck for the future and we hope you keep in touch, and one day return to the NHS!
Rowena Perry Library Services and E-Learning Manager Royal Berkshire NHS Foundation Trust (RBH)
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Thanks and Farewell
Please may I give heartfelt thanks for all the messages, cards and presents I have received to mark my retirement . I have been quite News from H34 overwhelmed by it all.
The tea party in particular was a great occasion Isabelle Gologly our much missed library and one I will not forget. Thanks to all those who assistant had a second son on 14th June 2011. came, I hope you all had your share of cake! My He weighed in at 8lb 14oz and is called Matthew. thanks to the organisers, who kept me mostly in the Isabelle, Brendan, big brother Ethan and baby dark about it all. Matthew are all doing well. My career in NHS libraries in Dorset has given me great job satisfaction. I have been fortunate in so Christine many ways. There have been many challenges and Healthcare Library problems, of course, but the wonderful thing has Royal Hampshire County Hospital (H34) been the support always available from colleagues. And because of that, my final message must be to urge everyone to nurture, support and protect the regional network. There is so much knowledge, advice, empathy and friendship available from you all.
Thank you. NOC staff changes John Gill Our research librarian, Dor Wilson, has now left us Formally Principal Librarian having completed the systematic literature Poole Hospital (D01) searching and review, and conceptual synthesis of qualitative findings related to chronic non-malignant pain using the methods of meta-ethnography for the Physiotherapy Research department. Dor is News from PPH now working at NICE in Manchester but will be popping back here to assist the team over the next Dear Everyone few years until the research is completed. Thank you all for the money and the lovely messages. Sikander Abbas has also left his temporary post as I was given a book about Reading and a £90 library assistant to pursue his dream of becoming a voucher for House of Fraser. I was able to qualified librarian. buy a large Portmeiron bowl to match my dinner plates, which will always remind me of I am thrilled to say that Ambrose Phillips has been what nice colleagues I had in my last job. tempted back to the NOC from Spain and will be There is still £25 left on the voucher, and I working in the library, delivering document supply shall probably use it to buy lampshades for and other services here for the foreseeable future. our new house which we are buying in He can be contacted on Exeter. We haven't yet exchanged contracts, [email protected] or tel: 01865- but hope to move on 11 August, if all goes 738147 well. Visitors will always be welcome - we have a nice spare room. You can contact me Sue Robertson on [email protected] Library and Information Services Manager The Library NOC NHS Trust Chrissy Allott Formally at Healthcare Library Prospect Park Hospital (PPH)
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Sharing good practice – Bargain barcodes
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And finally……. The Swimming Pool
Here in the South West we are very proud of our jute SWICE bags, produced a couple of years ago and funded by the SHA. They have been great marketing tools, seen all over hospitals, in the community, and popping up in all sorts of unexpected places. Here is a flavour…..
Alice Conroy
Daughter of Dan and Vicky Conroy, A&E Nurse and Alcohol Specialist Nurse respectively at the Bristol Royal Infirmary.
Val d’Isere
Apparently the bags are ideal for carrying ski boots at the end of the day
Kenya
Paula Younger from Weston super Mare – the first person to feed a giraffe from a SWICE bag.
John Loy Learning Resources Manager Avon and Wiltshire Mental Health Partnership NHS Trust
Editorial team Page 13
Trish McLean, Senior Library Assistant, Swindon Academy Library & Information Service (W01): [email protected]
Syed Adil , Knowledge Support Librarian, Hampshire Healthcare Library Service (H18): [email protected]
Pam Geldenhuys, Electronic Resources Co-ordinator, Exeter Health Library (EXE): [email protected]
Helen Bingham, Library & eLearning Resources Manager, NHS South Central: [email protected]
John Loy, Learning Resources Manager, Avon & Wiltshire Mental Health Partnership NHS Trust: www.awp.nhs.uk