Choosing Your Hospital, Contact: Choosing Your Hospital

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Choosing Your Hospital, Contact: Choosing Your Hospital hospital North Somerset Primary Care Trust your Choosing PHOTOGRAPHY COPYRIGHT: ALAMY, GETTY, JOHN BIRDSALL, NHS LIBRARY, REX, SPL, ZEFA/CORBIS copy of this booklet is also Crown copyright 2005. available on: www.nhs.uk A Tel: 01454 883655 BS37 4AF Bristol Yate 248 Station Road Chipping Sodbury Memorial Day Centre Referral Management Centre Patient Choice Coordinator For more help with choosing your hospital, contact: © 270744/151 What is patient choice? Things to think about If you and your GP decide that you need to see a specialist Where can I go for treatment? for further treatment, you can now choose where to have You might already have experience of a particular hospital or know someone who has. Now you can choose – where would you like to go? Or, if you like, your treatment from a list of hospitals or clinics. From April, your GP can recommend a hospital where you can be treated. you may have an even bigger choice – full details will be How do I find out more information on the NHS website (www.nhs.uk). about my condition? Your GP should be able to give you the answers to some of the questions This guide explains more about how the process works. you have. Or contact NHS Direct: visit www.nhsdirect.nhs.uk or call It also gives you answers to some questions you may have. 0845 4647 and ask to speak to a health information advisor. Plus, there are details of the hospitals you can choose and How long will it take? some information to help you choose the one that will be How quickly do you want to be treated? Would you be willing to travel best for you. If you need more help, details of your local further away if it meant you could be treated quicker? support services are on the back of this booklet. Where’s closest? You might want to think about how you will get to hospital. Who will take As well as the hospitals listed in this booklet, your GP may you there and pick you up when your treatment is finished? If you are going also be able to refer you to community-based services, to stay in hospital for a while, do you want to be close to family or friends? such as GPs with Special Interests or community clinics. Where’s best for me? Alternatively, if your GP decides to refer you to a Clinical Different people have different priorities. You know what’s most important for you – hospital cleanliness or location, for example. This booklet gives you Assessment Service and you then need to go to hospital, an overall idea of what each hospital is like, so you can work out which one you will be able to choose from this list of hospitals. suits you. If you want to find out more visit www.nhs.uk, the NHS website. Your questions answered Making your choice Why would I want to choose which Is there help available for my travel You may already have a clear idea as to where you would like to be treated. If so, this hospital treats me? arrangements to get to hospital? booklet will give you more information on the hospital you have chosen. If you haven’t made If you choose which hospital you are treated If your GP or the person who has referred you up your mind, you could: in, you can make sure that you go to the determines that you have a medical need for place that will best suit your needs. transport to get to hospital, patient transport Find out what your choices are services should be provided. You may also Talk to your GP or local support services about the choices that are available to What if I don’t want to choose? have your travel expenses paid through the you and where you can get more information and support. You do not have to make the decision Hospital Travel Costs Scheme, if you get Get the information you need yourself. If you prefer, your GP can still Jobseeker’s Allowance, Working Tax Credit, make the choice for you and recommend Child Tax Credit or Pension Credit. This guide should give you most of the information you need to help you make a hospital for your treatment. your choice. For more details visit www.nhs.uk, the NHS website. Which hospital should I choose? Talk it through with someone else What if I don’t want to go to a The hospitals you can choose from will depend You may want to discuss your choices with family or friends, especially if you different hospital? on the type of specialist you need to see. This are going to need their help with travel or care after your treatment. You don’t have to. If you would rather visit booklet shows you which hospitals carry out Weigh up the pros and cons the hospital that you usually go to, then you the treatment you need (Where can I have my can make that choice. treatment?). The table How does your Hospital Consider your needs and compare each hospital using the information you have, Trust score? gives you more information about bearing in mind what is most important to you. Is patient choice offered for all these hospitals and will help you make a Book your appointment medical conditions? choice that best suits you. You will be advised how to book your hospital appointment. Once you have A choice of hospital is available for most decided where you want to go, follow this guidance. And don’t be afraid to ask medical conditions. However, not all What happens if I change my mind? if you need help with booking an appointment. hospitals treat every medical condition If you decide that you do not want to be and some patients may need a more treated at the hospital where you have your specialist service. first appointment, you can go back to your GP, who will go through the other options If I need treatment after my first available to you. appointment, will I be treated at Your hospitals the same hospital? Where can I get the information I need In most cases you will. But if you need very to help me make my choice? The next few pages will help you decide which hospital will be best for you: specialised treatment, you may have to go If you want to know something that isn’t to another hospital. covered in this guide, or you want more Where can I have my treatment? shows which Hospital Trusts treat advice, you can talk to your GP or other which conditions. There are descriptions of each of your local hospitals Will I have to pay? local support services. You’ll find the details and how to get to them. No, not as an NHS patient. All the hospitals of your local support services on the back The map shows where each hospital is. listed provide services to NHS patients. As cover of this booklet. You may also want to How do your hospitals score? gives ratings for each Hospital Trust, long as you choose one of the hospitals talk things through with family and friends. so that you can compare their performance in nine different categories. listed in this booklet, you won’t have to pay. For further information you can visit www.nhs.uk, the NHS website. This datawas correctatthetime ofgoingtoprintand maybesubjecttoamendments. you iftheserviceneedisnotlisted. services. Askhimorherwhat’savailableinyourlocalarea.Heshewillalsoadvise to thehospitalslisted,yourGPmaybeablereferyoucommunity-basedorother Use thechartbelowtocheckwhichhospitalsprovideserviceyouneed.Inaddition Where canIhavemytreatment? Gloucestershire HospitalsNHSFoundationTrust Royal UnitedHospitalBathNHSTrust United BristolHealthcareNHSTrust Taunton andSomersetNHSTrust Salisbury HealthCareNHSTrust Weston AreaHealthNHSTrust North BristolNHSTrust Hospital provider Specialty name GGGGGGGGGGGGGG GGGGGGGGGGGGGG GGGGGGGGGGGGGG GGGGGGGGGGG GG GGGGGGGGGGGGGG GG Cardiology Dermatology Ear, nose & throat Gastroenterology General medicine General surgery Gynaecology Neurology Ophthalmology GG Oral-maxillo surgery Paediatrics Rheumatology Trauma & orthopaedics Urology The listshowswhichhospitalsareinHospitalTrust. information islistedbyTrust,notindividualhospital. one hospitalinasingleTrust.TheNHScollectsinformationatTrustlevel,solotof Hospital TrustsareNHSorganisationsthatmanagehospitals.Theremaybemorethan Hospital Trusts y Salisbury HealthCareNHSTrust t Bath NHSTrust Royal UnitedHospital r e North BristolNHSTrust w q Foundation Trust Gloucestershire HospitalsNHS Salisbury DistrictHospital Royal UnitedHospital Southmead Hospital Frenchay Hospital Gloucestershire RoyalHospital Cheltenham GeneralHospital g Weston AreaHealthNHSTrust f d s a o i Healthcare NHSTrust United Bristol u Somerset NHSTrust Taunton and Weston GeneralHospital St Michael’sHospital Bristol RoyalInfirmary Children Bristol RoyalHospitalfor Bristol EyeHospital Bristol DentalHospital Bristol GeneralHospital Musgrove ParkHospital Find your hospital Your hospitals The numbers on this map refer to the numbers on the hospital list on the previous page. GLOUCESTERSHIRE HOSPITALS NHS GLOUCESTERSHIRE HOSPITALS NHS FOUNDATION TRUST FOUNDATION TRUST CHELTENHAM GENERAL HOSPITAL GLOUCESTERSHIRE ROYAL HOSPITAL CHELTENHAM GLOUCESTER 1 2 SWINDON BRISTOL Sandford Road, Cheltenham, Great Western Road, Gloucester, 4 3 M4 Gloucestershire GL53 7AN Gloucestershire GL1 3NN 12 10 9 11 BATH Tel: 08454 222222 Tel: 08454 222222 WESTON-SUPER-MARE 14 13 8 10 5 www.gloshospitals.nhs.uk www.gloshospitals.nhs.uk MINEHEAD AT A GLANCE AT A GLANCE SHEPTON A30 BRIDGEWATER MALLET This 400-bed hospital, in the centre This 670-bed city-centre hospital SALISBURY of Cheltenham, provides general covers all major specialties for TAUNTON 7 6 hospital services and specialises in inpatients, outpatients and day cases. YEOVIL cancer care. It also provides services A354 PUBLIC TRANSPORT M5 A30 such as angioplasty (vein) and ophthalmology (eye) treatment. Nearest train station: Gloucester, five minutes walk. EXETER DORCHESTER
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