e-brochure May 2004 – Dec 2005 Caribbean Cruises access any section of the e-brochure The e-brochure offers you enhanced information by using the bookmarks tab on the left side of the screen. click on the to help you plan your cruise vacation. In addition to all the essential topic of interest, and you will jump to that section immediately. details included in our printed brochure — port descriptions and photos, itineraries, itinerary maps, and ship deck plans — the e-brochure provides clickable links to the Holland America Line website www.hollandamerica.com for up-to-date information and resources.

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www.hollandamerica.com 2 There is every reason to believe that the Golden Age of ocean travel has just begun. It’s evident in the gleam of brass brightwork, the curve of a teak deck chair, the summons of pleasant musical chimes to dinner. Ours are the traditions that have long defined classic cruising, refined for a new generation seeking sophistication and romance.

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We believe a ship should look like a ship with spacious teak decks and graceful nautical lines.

Her public rooms should be sumptuously appointed. And each stateroom, a luxurious retreat.

8 www.hollandamerica.com On board a Holland America ship you’ll discover an ambiance of refined beauty and traditional maritime styling. Elegantly appointed interiors recall the glamour of ocean travel, as do our ships’ classic V-shaped prows, which slice gracefully through the waves.

classic design every stateroom a gracious retreat • Traditional, graceful ships designed as true ocean-going vessels • Spacious and elegantly appointed staterooms, many with private • Marine-blue hulls verandahs • Wraparound teak Promenade Deck • Luxurious beds featuring Sealy® and classic teak deck chairs Premium Euro-Top mattresses and • Spacious public rooms adorned finely woven cotton linens* with fine art and antiques from • 24-hour complimentary around the world in-room dining • Polished brass brightwork — • Fresh fruit assortment a nautical tradition • Large, plush towels and bathrobes mid-sized ships • Lighted magnifying mirrors and • Ships designed to be large enough salon-quality hair dryers to offer the amenities required of • Nightly turndown service today’s discriminating traveler while carrying far fewer guests penthouse verandah suites • More space per guest than other (category ps) and deluxe verandah suites (category s) major cruise lines • Use of the exclusive Neptune Lounge • More suites than any other cruise line and personal concierge services • Largest, most comfortable and finely appointed suites of any major • Luxurious duvets and pillows* cruise line • Fully stocked no-host mini-bar • Largest staterooms and verandahs • VCR or DVD players with access of any premium cruise line to a wide array of titles • Extensive suite amenities • Special (dis)embarkation privileges

*Euro-Top beds and duvets in suite categories PS and S effective spring 2004. Euro-Top beds extended to all stateroom categories on all ships spring 2004– fall 2006.

Luxurious living is found in every detail, from the soft caress of a personal bathrobe to European chocolates on your pillow at night.

www.hollandamerica.com 9 Fine and crystal set the stage for elegant dining.

Behind the scenes our master chefs bring flavors to perfection. All to ensure an utterly enchanting dining experience.

14 www.hollandamerica.com Across a myriad of venues, from a casual bite poolside to a formal five-course affair, the crew of Holland America Line knows, as few do, how to orchestrate a truly memorable dining experience.

the pinnacle grill • Complimentary 24-hour in-room experience dining or al fresco on your verandah • Fine dining, superlative service • Daily Afternoon Tea service, elevated and the flavors of Sterling Silver beef to Royal Dutch High Tea once per cruise and fresh seafood in an intimate, • Late-night snack, chocolate dessert reservations-only restaurant extravaganza • Elegant appointments such as Bvlgari® china, Riedel® stemware, the finest a master staff and crew Frette® linens • Menu design under the direction of • Extensive wine list featuring Master Chef Guenther Cussigh many selections rated “Excellent” • Executive chefs inducted into the by Wine Spectator prestigious Confrérie de la Chaîne the elegant world of the des Rôtisseurs, an international main dining room food and wine society • Two expert servers per table in • Luxurious two-tiered dining room*, graced with fine art and antiques the Main Dining Room, adept at remembering guest preferences • Five-course menus with offerings from continental to vegetarian and • Knowledgeable wine steward to low-carbohydrate cuisine suggest the perfect wines from our extensive cellar • Choice of four dinner sittings* • Romantic formal nights, a traditional signature touches cruise favorite • Signature Cocktails featuring fresh, hand-shaken innovations, as well as other delightful carefully crafted interpretations of ways to dine classic favorites • The relaxed Lido Restaurant for • Hand-dipped chocolates in the breakfast, lunch or dinner Explorer’s Lounge • The Terrace Grill on deck, where • Ice cream bar featuring swimsuits are suitable attire complimentary treats • Complimentary hot hors d’oeuvres • Complimentary popcorn in during cocktail hour in our lounges the movie theatre • The Windstar Café on our ms Oosterdam, ms Westerdam and * Ms Prinsendam Dining Room is on one level ms Zuiderdam, featuring pastries and and has two dinner sittings. made-to-order speciality coffee drinks

Each evening is a celebration of fine food and wine on board, a feast for the eyes, the palate and the soul.

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Things to do today: melt under the spell of a massage in the spa.

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Enjoy a dazzling evening of entertainment.

Breathe in the views from your private verandah.

20 www.hollandamerica.com Every day aboard a Holland America ship brings a wealth of activities and indulgences, along with the freedom to partake in as many — or as few — as you please. And at sea, surrounded by a superb staff, you have time as never before to try things that are new.

relax and re-charge just for kids • Opulent spa featuring aromatic • Full-time Club HAL® director sauna, steamroom and hydrotherapy • Games, arts and crafts, and parties poolsN, massage and spa treatments for ages 5–8; separate “tweens” • Sunning up on deck program for ages 9–12 • Jacuzzi® • Teen program with late-night disco, video game tournaments and sports • Luxury duty-free shopping tournaments alive at night personal growth • best onboard entertainment — • best shore excursions — Porthole Onboard Services Magazine Cruise Magazine Readers’ Choice Awards • Lavish Las Vegas-style production shows • Sidewalk Café / Exploration Center • Talented vocalists, illusionists, with books, maps and Internet comedians and variety acts research assistanceN • Casino gaming • Culinary Arts Theatre featuring • Recent-release movies celebrity cooking demonstrations and guest chefsN • Piano bar • Library well-stocked with books, • Late-night dancing in the Crow’s Nest current newspapers and magazines recreation & fitness • Guest speakers on regional history, art and culture on all sailings 10 days • Wraparound teak Promenade Deck or longer that invite a leisurely stroll • Art auction • Two large outdoor pools, one with sliding glass roof • 24-hour E-mail and Internet access • Fully equipped Fitness Center • Interdenominational worship services • Classes in kick boxing, low-impact * Available on all ships except the ms Prinsendam. aerobics, yoga and Pilates m Available on ms Westerdam, ms Oosterdam, ms • Basketball and volleyball courts* Zuiderdam and ms Prinsendam only. N m Hydrotherapy pool, Sidewalk Café and Culinary • Golf simulator and golf swing analysis Arts Theatre are new features expanded to all ships fall 2004 – fall 2005.

Try your luck in the Casino. Take a brisk walk up on deck. Enjoy the lavish evening shows. Activities on board abound!

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Here, every request — be it more ice or two sugars in your tea — is miraculously anticipated.

You are cared for completely by a crew who delight in saying “yes.”

24 www.hollandamerica.com At the heart of the Holland America experience is a crew adept at anticipating guests’ desires — and going above and beyond to fulfill them. Until you’ve experienced service like this, you don’t know why it’s so valued. Once you do, there’s no going back.

a signature style in the restaurants • best overall service — • Two expert servers per table in Porthole Cruise Magazine Readers’ the Main Dining Room, selected for Choice Awards their unique abilities to remember guest preferences • Academy-trained professional crew • Executive chefs inducted into the • Warm style of service that’s never in prestigious Confrérie de la Chaîne the way, never out of reach des Rôtisseurs, an international • Nearly one crew member for every food and wine society two guests • Wine steward adept at pairing • 130 years to learn and perfect the wine with food things that most please our guests • Year after year named highest-rated throughout the ship premium cruise line by readers of • Poolside beverage service available Condé Nast Traveler and Travel + Leisure featuring hand-crafted tropical cocktails and signature recipes in your stateroom using fresh-squeezed juices and • Daily housekeeping to refresh premium ingredients fruit, tidy belongings and keep your • Expert fitness instructors in yoga, stateroom immaculately clean Pilates and weight training • Nightly turndown service • Complimentary lemonade and iced tea • Complimentary 24-hour served on deck in mid-afternoon in-room dining • European-trained aestheticians • Use of the exclusive Neptune Lounge in the Spa and personal concierge service • Gaming lessons offered by casino staff for Penthouse and Deluxe Verandah • Social hosts for dinner and dancing Suite guests on sailings of 14 days or longer

Pleasant musical chimes summon guests to dinner, where gracious and attentive service sets the standard for excellence.

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Caribbean forecast: 82 degrees, light winds, classic elegance, perfect service.

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And on Half Moon Cay, your own private isle, a day like no other.

28 www.hollandamerica.com The quintessential Caribbean. That’s the way guests describe Half Moon Cay, Holland America’s private island in the Bahamas. This ,-acre island — only % of which is developed — features a two-mile crescent of perfect beach and a 700-acre interior lagoon.

on the waterfront kids’ fun • Beautiful shaded beachfront cabanas • Treasure hunt and ice cream party for rent each with fresh-water shower, (ages  – ) refrigerator, hammocks, sundeck, • Teen beach party with music, snacks, misting station, private dining and beach volleyball, tug-of-war and more butler service • Watersports Center with kayaks, in the village Hobie Cats, aqua cycles, floating foam • Colorful shops and boutiques mats and sailboats for rent • Bahamian-style hair braiding available • Banana boat rides • Tropical beach barbecue: a festive • Beverage service available island lunch catered by the ship’s crew • Beach front bar (shade available) • Chapel for weddings, renewal of vows fascinating excursions • Eco-lagoon tour to re-created inland new for 2004/2005 Caribbean Indian village • One-acre Aqua Park featuring water • Deep-sea fishing for wahoo, snapper toys, slides and floating platforms for and grouper kids of all ages • Historic nature walk with naturalist • Stingray adventure: snorkel or swim with these gentle creatures • Parasailing over the Caribbean Sea • Horseback beach ride and swim on • Flats fishing in the interior lagoon specially trained swimming horses • Glass-bottom boat ride • Guided Yamaha WaveRunnerTM course: • Certified scuba adventure pilot a WaveRunner ’round the buoys! • Snorkel excursion

A day of play on Half Moon Cay: sink your toes into white sand, swim with stingrays, ride a horse along the beach.

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White sand, black sand, talcum soft or shell-strewn. For the beauty of its beaches, the Eastern Caribbean is unequalled. Megan’s Beach, Trunk Bay, The Baths of Virgin Gorda are all in the plans. And we’ve deployed four distinctive ships to take you there, including our newest Vista-class ship, the ms Westerdam. Imagine lunch on the sunny Lido Terrace while a calypso band plays. Cocktails on your verandah while the sun sets on yet another perfect Caribbean day.

7-Day Eastern Caribbean

36 b ook early and save FT. LAUDERDALE

Nassau

Half Moon Cay Tortola 42A

St. Thomas

7-Day Saturday Departures Eastern Caribbean

Roundtrip Ft. Lauderdale from us$699 2004 sailing dates ms Zuiderdam:N May 8, 22; Jun 5, 19; Jul 3, 17, 31; Aug 14, 28; Sep 11, 25; Oct 9, 23, 30I; Nov 6, 13, 20, 27; Dec 4, 11 2005 sailing dates ps ms Zuiderdam: Jan 8, 15, 22; Feb 12, 19, 26; Mar 5, 12, 19, 26; Apr 2, 9, 16, 23, 30; May 14, 28; Jun 11, 25; Jul 9, 23; Aug 6, 20; Sep 3, 17; Oct 1, 15, 22, 29; Nov 5, 12, 19, 26; Dec 3, 10

DAY PORT ARRIVE DEPART Sat FT. LAUDERDALE, FLORIDA 5:00pm Sun Half Moon Cay, Bahamas 8:00am 4:00pm Mon At sea Tue St. Thomas, U.S. Virgin Islands 8:00am 11:00pm Wed Road Town, Tortola, British Virgin Islands 7:00am 6:00pm Thu At sea Fri Nassau, Bahamas 1:00pm 8:00pm Sat FT. LAUDERDALE, FLORIDA 8:00am

N 2004 port times vary as follows: Tue St. Thomas departs Midnight Fri Nassau Noon – 7:00pm I Oct 30 sailing calls on: Fri Freeport, Bahamas Noon – 7:00pm Conditions permitting.

onshore adventures Our shore excursions are designed to bring out the best in each destination, be it nature, history, culture or watersports. Below is a mere sampling of the adventure we offer in Ports of Call each port. To discover our full range of shore excursions and to pre-book your preferences, And a sampling of shore excursions. visit us online at www.hollandamerica.com.

basse-terre, guadeloupe cabrits /roseau, dominica costa maya, mexico Gorgeous, green and Gallic, butterfly- Wonderfully untouched. A sea of The quiet side of Mexico. Here, shaped Guadeloupe is made up of two greenery where ferns grow  feet along an unspoiled coastal paradise, islands — Grand-Terre and Basse-Terre tall and orchids sprout from trees. archaeology buffs discover Mayan — its wings connected by a drawbridge. Take in the thunder of Trafalgar ruins shrouded in magic and mystery, Here, on the western wing, explore Falls, breathtaking in tripicate; watch divers find treasure in fantastic tropical rainforests; explore the reefs for the rare and beautiful Sisserou coral reefs. Sample shore excursions: surrounding Pigeon Island, where parrot, found only here. Sample shore Kohunlich Mayan Ruins; Coral Reef Jacques Cousteau developed scuba. excursions: Emerald Pool & Rainforest Snorkel; x All-terrain Expedition. Sample shore excursions: Soufrière Drive; Hidden Treasures Adventure Volcano & Grand Island Tour; Carbet Hike & Caribbean Indians; Rainforest cozumel, mexico Falls & Hike; Pigeon Island & Glass- Aerial Tram. Once the destination of Mayan bottom Boat. women paying homage to Ixchel, castries/ soufrière, st. lucia Mayan goddess of fertility, today basseterre, st. kitts The island that changed hands  times ranked among the world’s premier Explore the capital’s beautiful old between France and Britain. Hence, both dive spots. Just a ferry ride away: the churches, bustling Fort Street, a famed cricket and creole flourish; the world’s Mayan ruins of Tulum, spectacularly batik studio and a former slave market. only drive-in volcano bubbles. Sample sited on the sea cliffs. Sample shore Sample shore excursions: St. Kitts ATV shore excursions: St. Lucian Heritage; excursions: Chac Tun Caverns & Tour; Catamaran & Snorkel Adventure; Catamaran to Fond Doux Estate; Queen’s Mayan Riviera Beach; Mayan Ruins Nevis Beach Barbecue. Route—Castries to Soufri`ere. of Tulum; Snorkel at Chankanaab National Park; Clear Kayak Peek belize city, belize catalina island, and Paddle. An eco-tourist’s paradise. Offshore, dominican republic friendly stingrays glide over the second- Thanks to a policy of non-development, el guamache, isla de longest barrier reef in the world; inland, this isle just off La Romana boasts white margarita, venezuela brilliant butterflies loop through steamy sand beaches and still, reef-protected Quaint colonial villages, restorative jungles. Sample shore excursions: Mayan waters. Your Holland America ship will mud baths and glorious unspoiled Ruins of Xunantunich & Marimba Lunch; anchor just offshore and tender you beaches await on this isle that once Shark Ray Alley & San Pedro. ashore for a day of play. Sample shore harvested lustrous pearls for European excursions: Horseback Riding; Country society. Sample shore excursions: bridgetown, barbados Safari Adventure; Cat Sail & Snorkel; Canaima National Park & Angel Falls Lovely beaches, hills carpeted in sugar Tale of Two Cities. by Air; Macanao -Wheel-Drive cane and a friendly island spirit (part Beach Explorer; Catamaran Sail to Bajan, part British) await on Barbados. Coche Island. Sample shore excursions: Natural Wonders of Barbados; Atlantis Odyssey Submarine; Harrison’s Cave.

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fort-de-france, martinique half moon cay, bahamas la romana, Stunning volcanic history (in  Holland America’s unspoiled ,-acre dominican republic Mont Pelée blew open with catastrophic private isle features a superb white sand Your portal to the island the House of force), rum distilleries and blooms in beach, nature preserve, inland lagoon, Columbus built. In Santo Domingo, its every tropical hue await on this verdant private cabanas with shower, misting bustling capital, visit the elaborate castle “Island of Flowers.” Sample shore station and butler service — and all from which Diego Columbus ruled as excursions: Tropical Tour & St. Pierre; manner of watersports and activities, viceroy and the majestic cathedral that Fort-de-France Historic Walking Tour; including a one-acre Aqua Park with entombs the remains of Christopher. Martinique by Land & Sea. water toys and slides. Sample shore Sample shore excursions: Horseback excursions: Deep-sea or Flats Fishing; Riding; Country Safari Adventure; Cat freeport, bahamas Banana Boat Ride; Eco Lagoon Cruise. Sail & Snorkel; Tale of Two Cities. Footloose and duty-free. Marvel at the array of goods from around the key west, florida montego bay, jamaica world at the ten-acre International An American town that moves to In this resort city, affectionately known Bazaar; sharpen your bartering skills the sensuous rhythms of the Caribbean. as Mo’Bay, great legends abound: a plate at the lively straw market. Or simply Conch culture, coral reefs, sleek of jerk and a Red Stripe, tales of the browse the lush Garden of the racing catamarans and rich fishing “White Witch of Rose Hall,” the reggae Groves. Sample shore excursions: grounds await. Sample shore excursions: rhythms of Bob Marley. Sample shore Freeport Highlights Tour; Glass- Old Town Trolley & Conch Train; excursions: Rafting on the Martha Brae; bottom Boat; Lucayan National Park Key West Cup Regatta; World-class Montego Bay Highlights & Rose Hall Kayak & Cave Tour. Light-tackle Fishing. Great House; Jamaica by ATV; Canopy Adventure. george town, grand cayman kralendijk, bonaire nassau, bahamas Crystalline waters, snorkeling with Preservation rules on Bonaire, long- tame stingrays, civilian submarines: known to divers and snorkelers for Colorful, captivating Queen of the this duty-free port has them all, plus its pristine, unspoiled reefs. Feast Bahamas. Choose from literally Seven Mile Beach and a charming your eyes on gorgeous coral gardens; thousands of great dives, ranging turtle farm. Sample shore excursions: take in the blush of thousands of pink from wrecks to reefs, blue holes to Stingray City Cruise & Island Drive; flamingoes reflected in the still salt sea gardens; catch the pink flamingo Reef & Wreck Snorkel by Boat; Atlantis lake, the hush of the mangroves. show at the famed Ardastra Gardens, Deep-dive Submarine. Sample shore excursions: Samur Sail & the action at the Straw Market. Sample Snorkel Adventure; Sportfishing; Nature shore excursions: Nassau Helicopter Bike Tour; Mangrove Boat Tour. Flightseeing; Stingray City Snorkel at Blue Lagoon; Nassau See & Sea.

www.hollandamerica.com 61 the medallion collection Holland America Line is proud to present the Medallion Collection, a series of exclusive shore excursions designed to accommodate our most discerning guests. Each has been carefully chosen to offer a truly different experience, providing an in-depth perspective and unparalleled access to events and sights not otherwise available. For more details, visit us online at www.hollandamerica.com.

ocho rios, jamaica ponce, puerto rico road town, tortola, On the island that gives sway to reggae, The quintessential Spanish colonial british virgin islands drift dreamily down a tranquil river on town, with cobbled plazas, fountains An enticing mix of pink and blue a bamboo raft, sip a planter’s punch and lacey wrought-iron balconies buildings, yachts, rum cocktails on the porch of a restored great house, brimming with brilliant geraniums. and pirate lore. Play on a soft sand climb the natural stone steps up Dunn’s For those who climb the “Cresceta” beach or sail away to islands of River Falls. Sample shore excursions: in the mountains above the city,a buccaneer legend: Dead Chest, Dolphin Cove and Dunn’s River Falls; breathtaking panoramic view. Sample Great Dog, Treasure Island. Sample Mountain to Sea by Bicycle; Catamaran shore excursions: We are currently shore excursions: Cane Garden Beach; Sail & Beach Tour. working out the details for your onshore The North Shore & Pusser’s Landing; adventures in this port of call. Wreck of the Rhone Two-Tank Certified oranjestad, aruba Dive; Virgin Gorda & The Baths. Colorful floating markets, wondrous port of spain, trinidad coral reefs and landscapes dotted with Vibrant, busy, constantly in tune with roatán, honduras curiously-bent divi-divi trees await on saucily suggestive calypso and resonant An isle of wonders: lizards that run this, the “A” of the Antilles sounds of the steel pans that began upright on their hind legs; brilliant famous ABC islands. (Bonaire and here. Catch the rhythm at the cultural macaws and parrots found only in Curaçao round out the trio.) Sample show; take in the spectacle of scarlet Honduras; a reef second in size only shore excursions: Natural Wonders of ibis as they take wing from their feeding to ’s Great Barrier Reef. Aruba; Spanish Lagoon Kayak Adventure; grounds to roost in the trees at sunset, Sample shore excursions: Catamaran Jolly Pirates, Sail, Snorkel, Swim & Swing. transforming the foliage into a blaze Sail & Snorkel; Dive with Sharks; of scarlet. Sample shore excursions: Roatán West Side Island Tour. philipsburg, st. maarten Port of Spain City & Mount St. Benedict san blas islands, panama An island under two flags. On the Monastery; City Tour & Historic Lopinot Home of the Cuna Indians, a warmly Dutch side: chocolates, cheeses, Estate; Asa Wright Nature Center. casinos. On the French side: bistros, hospitable people famous for their boulangeries and boutiques. Sample puerto limón, costa rica finely-sewn, tropically colored molas. shore excursions: Golden Eagle A jumping-off point for Costa Rica’s Organized shore excursions are not Catamaran Sail to Tintamar Island; wonders. Ride an aerial tram through available here, but the thatched-hut Hidden Forest Adventure Hike & the rainforest canopy, cruise a jungle villages and silken beaches are easily French Marigot; America’s Cup Regatta; canal or take in the dazzling Jade explored on your own. 4x4 Island Safari. and Gold Museum in San José. Sample san juan, puerto rico shore excursions: Rio Reventazon y day, see the monuments: historic White Water Rafting; The Tortuguero B Canals; Rainforest Aerial Tram; forts, the stately governor’s mansion, Old San Juan. By night, do the town. San José Town & Country. There are roulette wheels to spin, fiery flamenco shows to catch. Sample shore excursions: Old San Juan Historic Walking Tour; El Yunque Rainforest Drive; World Heritage Fortress & Art Museum.

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santa bárbara de samaná, st. george’s, grenada st. john, u.s. virgin islands dominican republic The heady scent of nutmeg, cinnamon So idyllic that nearly a third of the Tranquil, tropical and perfectly situated and cloves turns the simple act of island and much of its coral reef are for explorations of the Dominican breathing into an exotic experience. preserved as a national park. Take in Republic’s finest treasures: unspoiled Here, too, find mountain waterfalls, the mesmerizing underwater world at Bacardi Island; the amber-rich north white sand beaches and lagoons of Trunk Bay, the laid-back life in Cruz coast; and Bahia de Samaná, mating mottled blues. Sample shore excursions: Bay. Sample shore excursions: St. John and birthing ground for thousands Star Wind Catamaran & Snorkel Trunk Bay Beach Tour; St. John Five-star of humpback whales. Sample shore Adventure; Nature Trail & Beach Tour; St. John Eco Hike; National Park excursions: We are currently working Swim; Island Tour; Grand Etang Lake Island Tour. out the details for your onshore & Fort Frederick. adventures in this port of call. st. thomas, st. john’s, antigua u.s. virgin islands santo tomás de castilla, Here find neatly restored Nelson’s The lovely, European-influenced port guatemala Dockyard (home of the invincible of Charlotte Amalie wins the prize for Your portal to the fascinating Mayan British Royal Navy during the Great Caribbean shopping thrills. Cameras, ruins of Guatemala and Honduras: the Age of Sail), smooth Cavalier rum jewelry, watches, perfumes are all here. mighty Acropolis of Quirigua National and  beautiful beaches, one for So are beautiful beaches, undersea Park and Copán, Paris of the ancient every day of the year. Sample shore gardens and tales of Blackbeard. Mayan world. Each an enigma waiting excursions: Historical Antigua; Off-road Sample shore excursions: Sea Trekking to be solved. Sample shore excursions: x Safari; Kayak & Snorkel Adventure; Helmet Dive & Coral World; Helicopter Archaeological Copán & Honduras Dolphin & Stingray Adventure. Flightseeing Adventure; Champagne Countryside; Amatique Bay Resort; Catamaran Sail & Snorkel to St. John. Quirigua Archaeological Ruins; Hacienda Tijax; Eco-adventure Hike. willemstad, curaçao Amsterdam-like canals, gabled Dutch colonial buildings, an exotic floating market. This bustling duty-free port has it all. Plus the world-famous Curaçao Liqueur Distillery and an intriguing coral reef teeming with parrotfish and queen angelfish. Sample shore excursions: Spanish Water Snorkel Expedition; Curaçao See & Sea Tour; Highlights of Curaçao with Folkloric Show; Canoe Safari; Willemstad Trolley Train.

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ms Westerdam ms Oosterdam ms Zuiderdam

The Greenhouse Spa & Salon

ms Oosterdam Vista Show Lounge

Spacious and airy, our new Vista-class ships offer all the amenities and comforts demanded by today’s sophisticated travelers: more verandah staterooms, more dining choices, more understated elegance.

ship features • Luxurious beds featuring Sealy ® Premium Euro-Top mattresses and • Elegant two-tiered Dining Room, finely woven cotton linens intimate reservations-only restaurant, poolside Terrace Grill, casual Windstar • A no-host mini-bar for easy Café and the Lido Restaurant with its entertaining in your suite relaxed culinary courtyard • DVD player and the use of an • Two outdoor swimming pools, extensive DVD library The Greenhouse Spa & Salon, fitness center, golf simulator penthouse verandah suites (category ps) and deluxe • State-of-the-art show lounge, Casino, verandah suites (category s) Nightclub, Internet Center • Exclusive lounge and concierge service Includes all the Superior Verandah for guests staying in Penthouse and Suite amenities, plus: Deluxe Verandah Suites • Use of the exclusive Neptune Lounge and personal concierge service suite amenities • Complimentary laundry, pressing and For guests choosing suite accommodations, dry cleaning throughout your cruise Holland America Line offers a host of • Premium duvet, oversize bath towels complimentary services that will forever and soft, cotton bathrobes spoil you for any other stateroom. • Gorgeous corsages and boutonnieres superior verandah suites for the first formal night (category ss) • Hors d’oeuvres served before dinner • Personalized cruise stationery each evening on request • Elegant bathrobe for use on your cruise • Binoculars and umbrellas for your use on the cruise • Fresh flowers and fruit assortment • VIP party with the Captain • Priority boarding for tender ports of call

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p i h s

ms Oosterdam The Pinnacle Grill at the Odyssey

spacious, elegant ships 65 C22 M4 K6 soft wall wall bath room cabinets other furniture hilites color items & furniture C38 M16 K6 K05 K30 M4 Y16 K6 M10 Y25 K15 white

Holland America / HA7085 room #6 - penthouse verandah

ms Westerdam ms Oosterdam ms Zuiderdam

penthouse verandah suite note: Room measurements are approximate, and some rooms in the same category may vary in size Approx. 1,318 sq. ft. and/or have different furniture placement from that pictured. with Verandah

column 1 column 2 column 3 bahamas 7–day cruises holiday

2004 2004 2004 2004 2004 Fares Bahamas Eastern/Western Eastern/Western Western/Eastern ZU WE/OS/ZU OS WE 5-Day 7-Day 7-Day 8-Day

OUTSIDE STATEROOMS TARIFF ES TARIFF ES FROM ES TO TARIFF ES FROM ES TO TARIFF ES FROM ES TO PS Penthouse Deluxe Verandah Suites $5,808 $3,523 $8,124 $4,044 – $6,044 $14,130 $8,530 –$10,630 $16,150 $9,750 –$11,030 S Deluxe Verandah Suites 2,737 1,680 3,824 1,937 – 2,862 6,930 4,210 – 5,230 7,921 4,813 – 5,435 SS Superior Verandah Suites 2,023 1,251 2,824 1,447 – 2,122 4,630 2,830 – 3,505 5,293 3,236 – 3,647 A Deluxe Verandah Outside 1,620 1,009 2,260 1,171 – 1,705 2,880 1,780 – 2,193 3,293 2,036 – 2,287 AA Deluxe Verandah Outside 1,566 977 2,185 1,134 – 1,649 2,780 1,720 – 2,118 3,179 1,967 – 2,209 B Deluxe Verandah Outside 1,513 945 2,110 1,097 – 1,594 2,680 1,660 – 2,043 3,064 1,899 – 2,132 BA Deluxe Verandah Outside 1,459 913 2,035 1,060 – 1,538 2,580 1,600 – 1,968 2,950 1,830 – 2,054 BB Deluxe Verandah Outside 1,405 881 1,960 1,024 – 1,483 2,480 1,540 – 1,893 2,836 1,761 – 1,976 BC Verandah Suites 1,380 N/A 1,924 N/A – N/A 2,130 N/A – N/A 2,436 N/A – N/A C Large 1,337 840 1,864 977 – 1,412 2,420 1,504 – 1,848 2,767 1,720 – 1,930 D Large 1,315 827 1,834 962 – 1,389 2,380 1,480 – 1,818 2,721 1,693 – 1,899 DD Large 1,294 814 1,804 947 – 1,367 2,340 1,456 – 1,788 2,676 1,665 – 1,867 E Large 1,258 793 1,754 923 – 1,330 2,290 1,426 – 1,750 2,619 1,631 – 1,829 F Large 1,223 771 1,704 898 – 1,293 2,230 1,390 – 1,705 2,550 1,590 – 1,782 G Large 1,187 750 1,654 874 – 1,256 2,180 1,360 – 1,668 2,493 1,556 – 1,743 H Large 1,151 N/A 1,604 N/A – N/A 2,130 N/A – N/A 2,436 N/A – N/A

INSIDE STATEROOMS I Large 1,090 692 1,519 808 – 1,156 2,020 1,264 – 1,548 2,310 1,446 – 1,619 J Large 1,073 681 1,494 795 – 1,138 1,980 1,240 – 1,518 2,264 1,419 – 1,588 K Large 1,037 660 1,444 771 – 1,101 1,940 1,216 – 1,488 2,219 1,391 – 1,557 L Large 1,005 641 1,400 749 – 1,068 1,900 1,192 – 1,458 2,173 1,364 – 1,526 M Large 975 622 1,357 728 – 1,036 1,860 1,168 – 1,428 2,127 1,336 – 1,494 MM Standard 944 599 1,314 699 – 999 1,820 1,149 – 1,399 2,081 1,299 – 1,449 N Standard 913 N/A 1,271 N/A – N/A 1,780 N/A – N/A 2,036 N/A – N/A NN Standard 883 N/A 1,228 N/A – N/A 1,740 N/A – N/A 1,990 N/A – N/A , 3rd/4th Person – Adult – Inside 290 290 399 399 399 910 910 910 1,050 1,050 1,050 , 3rd/4th Person – Adult – Outside 362 362 499 499 499 910 910 910 1,050 1,050 1,050 , 3rd/4th Person – Adult – Verandah 433 433 599 599 599 910 910 910 1,050 1,050 1,050 , 3rd/4th Person – Child – Inside 219 219 299 299 299 910 910 910 1,050 1,050 1,050 , 3rd/4th Person – Child – Outside 290 290 399 399 399 910 910 910 1,050 1,050 1,050 , 3rd/4th Person – Child – Verandah 362 362 499 499 499 910 910 910 1,050 1,050 1,050 , Infant – Under Age 2 219 219 299 299 299 380 380 380 400 400 400 I Non–Discountable Amount INCLUDED 94 94 124 124 124 130 130 130 150 150 150 G Taxes 48.55 48.55 82.69 82.69 82.69 77.75 77.75 77.75 85.62 85.62 85.62 Deposit Requirement 350 350 350 350 350 350 350 350 350 350 350 Cancellation Protection Plan (CPP) 4.75% of Tariff 4.75% of Tariff 4.75% of Tariff CPP Platinum Plan 6.25% of Tariff 6.25% of Tariff 6.25% of Tariff

Fares in U.S. dollars per person based on double occupancy. I Non-Discountable Amounts are included in , Adult: Age 19 and older. Child: Age 2 – 18. fares presented. Early Savings (ES):The fares shown G axes are additional. , Based on sharing accommodations with two full-fare guests. T are early savings fares and are subject to change. 3rd/4th Person and Infant Fares are $200 higher Single Partners Program: categories F and K. for cruises departing 5/1/04 – 8/14/04. Single Occupancy: categories PS – BC at 190% Book early to ensure the best possible rate. of double occupancy; categories C – NN at 150% of double occupancy. 66 b ook early and save n o i t a

C22 M4 K6 soft wall wall bath room cabinets other C22 M4 K6 soft wall wall bath room cabinets other furniture hilites color items & furniture furniture hilites color items & furniture m C38 M16 K6 K05 K30 M4 Y16 K6 M10 Y25 K15 white C38 M16 K6 K05 K30 M4 Y16 K6 M10 Y25 K15 white

Holland America / HA7085 r room #5 - deluxe verandah suite C22 M4 K6 soft wall wall bath room cabinets other Holland America / HA7085 furniture hilites color items & furniture room #3 - deluxe verandah outside C38 M16 K6 K05 K30 M4 Y16 K6 M10 Y25 K15 white o

Holland America / HA7085 room #4 - superior verandah suite f n i

p i h s

deluxe superior deluxe verandah verandah suite verandah suite outside double Approx. 510 sq. ft. Approx. 389 sq. ft. Approx. 249 sq. ft. with Verandah with Verandah

column 4 column 5 bahamas 7–day cruises

2004 2004 2005 2005 2005 Eastern Western 2005 Fares Bahamas Bahamas Eastern/Western ZU ZU ZU WE WE/OS/ZU 7-Day 9-Day 4-Day 5-Day 7–Day

TARIFF ES TARIFF ES OUTSIDE STATEROOMS TARIFF ES TARIFF ES TARIFF ES FROM ES TO $14,130 $9,930 $18,160 $10,060 PS Penthouse Deluxe Verandah Suites $4,650 $2,319 $5,809 $3,182 $8,129 $4,049 – $6,049 6,930 4,890 8,903 4,969 S Deluxe Verandah Suites 2,190 1,114 2,739 1,525 3,829 1,942 – 2,867 4,630 3,280 5,946 3,342 SS Superior Verandah Suites 1,510 781 1,889 1,066 2,629 1,354 – 1,979 2,880 2,055 3,696 2,105 VA Deluxe Verandah Outside 1,220 639 1,529 871 2,129 1,109 – 1,609 2,780 1,985 3,567 2,034 VB Deluxe Verandah Outside 1,190 624 1,489 850 2,079 1,085 – 1,572 2,680 1,915 3,439 1,963 VC Deluxe Verandah Outside 1,170 614 1,459 833 2,029 1,060 – 1,535 2,580 1,845 3,310 1,893 VD Deluxe Verandah Outside 1,140 599 1,429 817 1,979 1,036 – 1,498 2,480 1,775 3,181 1,822 VE Deluxe Verandah Outside 1,110 585 1,389 796 1,929 1,011 – 1,461 2,130 N/A 2,731 N/A VF Verandah Suites 1,090 N/A 1,359 N/A 1,889 N/A – N/A 2,420 1,733 3,104 1,779 C Large 1,080 570 1,349 774 1,874 984 – 1,420 2,380 1,705 3,053 1,751 D Large 1,060 560 1,329 763 1,834 964 – 1,391 2,340 1,677 3,001 1,723 DD Large 1,030 546 1,289 742 1,794 945 – 1,361 2,290 1,642 2,937 1,687 E Large 1,010 536 1,259 725 1,759 928 – 1,335 2,230 1,600 2,860 1,645 F Large 980 521 1,229 709 1,709 903 – 1,298 2,180 1,565 2,796 1,610 G Large 950 506 1,189 688 1,659 879 – 1,261 2,130 N/A 2,731 N/A H Large 920 N/A 1,149 N/A 1,609 N/A – N/A

INSIDE STATEROOMS 2,020 1,453 2,590 1,497 I Large 890 477 1,109 644 1,539 820 – 1,172 1,980 1,425 2,539 1,468 J Large 860 462 1,079 628 1,499 800 – 1,143 1,940 1,397 2,487 1,440 K Large 830 448 1,039 607 1,449 776 – 1,106 1,900 1,369 2,436 1,412 L Large 820 443 1,029 601 1,419 761 – 1,084 1,860 1,341 2,384 1,383 M Large 790 428 989 580 1,369 737 – 1,047 1,820 1,299 2,333 1,349 MM Standard 760 399 949 549 1,319 699 – 999 1,780 N/A 2,281 N/A N Standard 730 N/A 909 N/A 1,269 N/A – N/A 1,740 N/A 2,230 N/A NN Standard 700 N/A 879 N/A 1,219 N/A – N/A 910 910 1,180 1,180 , 3/4 Adult age 19+ 291 291 363 363 499 499 499 910 910 1,180 1,180 , 3/4 Child age 18 and under 291 291 363 363 399 399 399 910 910 1,180 1,180 , Infant – Under Age 2 205 205 224 224 304 304 304 910 910 1,180 1,180 I Non–Discountable Amount INCLUDED 80 80 99 99 129 129 129 910 910 1,180 1,180 G Taxes 50.58 50.58 50.74 50.74 78.88 78.88 78.88 910 910 1,180 1,180 Deposit Requirement 250 250 350 350 350 350 350 380 380 410 410 Cancellation Protection Plan (CPP) 4.75% of Tariff 4.75% of Tariff 130 130 160 160 CPP Platinum Plan 6.25% of Tariff 6.25% of Tariff 58.77 58.77 101.61 101.61 350 350 500 500 Fares per person in U.S. dollars based on double occupancy. Single Partners Program: categories F and K. , 4.75% of Tariff Adult: Age 19 and older. Child: Age 18 and under. Single Occupancy: categories PS – VF at 190% , Based on sharing accommodations with two full-fare guests. of double occupancy; categories C – NN at 150% 6.25% of Tariff 3rd/4th Person and Infant Fares are $200 higher for cruises of double occupancy. departing 6/11/05 – 8/20/05. I Non-Discountable Amounts are included in fares presented. G Taxes are additional.

www.hollandamerica.com 67 MAIN DECK LOWER PROMENADE DECK UPPER PROMENADE DECK VERANDAH DECK UPPER VERANDAH DECK Rooms 1001-1127 PROMENADE DECK Rooms 4001-4185 Rooms 5001-5187 Rooms 6001-6169 252 ft. from bow 102 ft. from bow 102 ft. from bow 112 ft. from bow to Rooms 1001 & 1002. to Rooms 4001 & 4002. to Rooms 5001 & 5002. to Rooms 6003 & 6004.

BC4002 BC4001 A6004 A6003 1 BC4004 BC4003 SS5002 SS5001 2 0 0 0 0 6 6 F AA6006 F AA6005 B4006 B4005 B5004 B5003 5 8 7 0 0 0 0 AA6008 1 AA6009 0 0 0 B4008 B4007 0 5 5 6 6 L B5006 L B5007 L AA6012 L AA6011 1 VISTA LOUNGE B4010 B4009 0 1 1 0 B5012 0 B5009 5 5 L B4014 B4013 L AA6016 AA6013 7 B5014 8 B5013 1 B4016 B4015 1 AA6018 AA6017 0 0 5 5 5 4 L VISTA LOUNGE L 1 B5016 B5015 1 0 VISTA LOUNGE 0 6 B4020 B4019 AA6020 6 AA6019 3 2 K K 2 2 0 B5020 0 B5019 1 2 5 5 2 B4022 B4021 2 L L AA6024 AA6023 0 0 6 6 K K 9 B5024 0 B5021 2 VIDEO ARCADE B4026 B4025 3 AA6026 AA6025 0 0 8 7 5 5 2 2 L L

B5026 B5025 0 0 6

B4028 B4027 AA6030 6 AA6029 K K 4 3

B5028 0 B5027 B4032 B4031 4 5 AA6032 3 AA6031 L 0 6 B4034 B4033 B5032 B5031 AA6036 K AA6033 DD1002 DD1001 B4036 B4035 B5036 B5033 AA6038 AA6035 DD1004 DD1003 B4038 B4037 B5038 B5035 AA6040 AA6037 DD1006 E E DD1005 B4040 B4039 B5040 B5037 AA6042 AA6039 DD1008 E E DD1007 B4042 B4041 B5042 B5039 AA6044 AA6041 DD1010 DD1009 E E B4044 B4043 E E B5044 B5041 AA6046 AA6043 D1014 N1012 N1011 D1013 E E E E E E B4046 E E B4045 D1016 D1017 B5046 B5043 AA6048 E E AA6045 B4048 E E B4047 J1015 B5048 E E B5045 AA6050 AA6047 D1020 J1018 D1021 B4050 B4049 B5050 E E B5047 AA6049 1 D1022 D1023 2

J1019 1 PIANO BAR 1 SS6052

B4052 B40510 0 4 J1024 INTERNET 4

N AA6051 N B5052 B5049 N D1026 D1027 CENTER B4054 N B4053 7 J1025 8 SS6054 1 CASINO HALF MOON 1 AA6053 0 D1030 D1029 0 BB5054 BB5051 4 J1028 G4056 4 G4055 N N 3 D1032 J1031 D1033 4 BB5056 BB5053 SS6056 SS6055 2 H4058 2 H4057 0 J1034 0 4 4 N D1036 D1035 H4060 N H4059 BB5058 BB5055 9 J1037 0 SS6058 SS6057 2 HUDSON 3 0 D1038 J1040 D1039 0 4 JAVA H4062 4 H4061 BB5060 BB5057 N D1044 D1041 CORNER N SS6059 J1042 J1043 SPORTS BAR G4064 G4063 BB5062 BB5059 SS6060 C1046 C1045 STUYVESANT H4066 H4065 BB5064 BB5061 C1050 J1048 C1047 SS6062 SS6061 J1049 NIGHT CLUB H4068 H4067 BB5066 BB5063 C1052 C1051 PERFUMERY J1054 H4070 H4069 BB5068 BB5065 SS6064 SS6063 C1056 J1053 C1055 G4072 G4071 BB5070 BB5067 SHOPS SS6066 SS6065 C1058 J1060 C1057 ERASMUS H4074 H4073 J1059 LIBRARY BA5072 BA5069 C1064 C1061 H4076 H4075 I-6067 J1062 J1063 BA5074 BA5071 SS6068 SS6069 C1066 C1065 H4078 H4077

QUEEN’S E I-6071

D BA5076 BA5073 C1070 J1068 C1069 A SS6073 LOUNGE C SS6070

R G4080 G4079

J1067 A

G BA5078 BA5075 I-6075

C1072 C1071 N I

P H4082 H4081 P SS6077

O SS6072

C1076 J1074 C1075 H BA5080 BA5077 J1073 S H4084 H4083 I-6079 C1078 C1077 BA5082 BA5079 H4086 H4085 SS6074 I-6081 SS6083 C1080 C1079 G4088 G4087 BA5084 BA5081 SS6076 SS6085 C1082 M W C1081 BA5086 BA5083 E E E E W BA5088 BA5085 SS6078 SS6087 E E M BA5090 BA5087 M / W AA6080 AA6089 E E E E E E F4090 F4089 BA5092 BA5089 E E AA6082 AA6091 PANTRY E E E E E E E E BA5094 BA5091 E E E E E E BA5096 BA5093 E E THE ATRIUM G4092 G4091 BA5098 BA5095 FRONT SHORE H4094 H4093 E E E E S6084 S6093 OFFICE EXC.

T ATRIUM H4096 H4095

N ATRIUM

A E E R

U H4098 H4097 S6086 S6095 A T S

E BA5100 BA5097 R

Y H4100 H4099

E OCEAN BAR S

S BA5102 BA5099 Y

D G4102 G4101

O S6088 S6097 WINDSTAR BA5104 BA5101 CAFE H4104 H4103 BA5106 BA5103 COFFEE H4106 H4105 SS6090 SS6099 BAR H4108 H4107 BA5108 BA5105 D1084 D1083 SS6092 SS6101 H4110 H4109 BA5110 BA5107 D1086 D1085 G4112 G4111 BA5112 BA5109 SS6094 SS6103 D1088 D1087 H4114 H4113 BA5114 BA5111 D1090 D1089 SS6096 SS6105 H4116 H4115 BA5116 BA5113 D1092 D1091 H4118 H4117 BA5118 BA5115 SS6098 SS6107 Y R E D1094 Y

D1093 L R L

E H4120 H4119 A EXPLORER’S L BA5120 BA5117 L G

A T G D1096 D1095 R LOUNGE SS6100 SS6109 A

O F4122 F4121 T BA5122 BA5119 O

D1098 D1097 H P B4124 B4123 D1100 D1099 BA5124 BA5121 SS6102 SS6111 B4126 B4125 D1102 D1101 BA5126 BA5123 B4128 B4127 SS6104 SS6113 DD1104 DD1103 BB5128 BB5125 B4130 B4129 DD1106 DD1105 BB5130 BB5127 SS6106 SS6115 B4132 B4131 BB5132 BB5129 DD1108 E E DD1107 B4134 B4133 SS6108 SS6117 DD1110 E E DD1109 BB5134 BB5131 B4136 B4135 AA6110 AA6119 E1112 E1111 E E BB5136 BB5133 M E E B4138 B4137 AA6112 AA6121 E1114 E1115 E E W E E B4140 E E B4139 BB5138 BB5135 E1118 K1116 K1113 E1117 AA6114 AA6123 B4142 E E B4141 BB5140 BB5137 E1120 E1121 AA6116E E AA6125 K1119 B4144 B4143 B5142 B5139 E1122 E1125 AA6118 E E AA6127 B4146 B4145 B5144 B5141 K1123 E1127 AA6120 AA6129 8 B4150 7 B4149 4 4 B5146 B5143 1 1 AA6122 K6124 K6131 AA6133 4 4 M B4152 M B4151 B5148E E B5145 4 3 AA6128 AA6137 5 5 K6126 K6135 1 1 4 LOWER VISTA B4156 4 B4155 M M B5150E E B5147 UPPER VISTA AA6132 K6130 K6139 AA6141 8 DINING ROOM B4160 7 B4159 5 5 1 DINING ROOM 1 B5152 B5149 4 4 AA6136K6134 K6143 AA6145 M B4162 M B4161 B5154 B5151

5 AA6140K6138 K6147 AA6149

B4164 6 B4163 1 6 4 5 B5158 5 B5153 M 5 1 AA6144K6142 K6151 AA6153 1 5 M 5 B4167 L B5160 L B5157 8

1 AA6148K6146 K6155 AA6157 6 4 7 1 1 B4169 6 1 6 4 1 4 1 5 M B5159

M B5162 5 L AA6150K6159 AA6161 M L B4166 M B4173

B5168 5 B5163 AA6152 AA6163 6 B4170 B4175 6 1 6 5 1 L 5 4 5 7 S61586 S6169 B5170 L B5167 5 6 6 B4172 B4177 5 3 1 1 1 1 7 6 6 6 6 1 A A S S

S4180 S4185 B5172 5 B5169 6 4 9 1 L 7 7 7 8 8 3 1 1 1 1 7 8 7 4 4 4 4 1 1

102 ft. to stern 7 A A A A B5174 B5171 4 4 1 A A 5 A A from Rooms 1122 & 1127. B5176L B5175 B5178 B5179 4 2 0 1 3 5 8 8 8 8 8 8 1 1 1 1 1 1

5 5 5 5 5 5 33 ft. to stern from Rooms 6158,

S5186A A A A A S5187A 9 ft. to stern 6156, 6154, 6165, 6167 & 6169. from Rooms 4180, 4178, 4176, SHIP SPECIFICATIONS & FACILITIES 4174, 4179, 4181, 4183 & 4185. Sports Deck • 1,848 Passengers • 4 Restaurants • Casino Observation Deck • 82,000 Gross Tons • Outdoor Swimming • Fitness Center 23 ft. to stern from Rooms 5186, Lido Deck • 950 Feet Long Pools (one with • Basketball Court 5184, 5182, 5180, 5181, 5183, Navigation Deck 5185 & 5187. • Automatic Stabilizers sliding glass roof) • Volleyball Court Deck Upper Verandah Deck • 11 Passenger Decks • Spa & Salon • Golf Simulator Verandah Deck • 14 Passenger Elevators • Two Show Lounges • Internet Center Upper Promenade Deck • 4 Outside Elevators • Duty-Free Shops • Suite Lounge Promenade Deck • 24 Public Rooms • Library Lower Promenade Deck Main Deck

68 b ook early and save ROTTERDAM DECK NAVIGATION DECK LIDO DECK OBSERVATION DECK SPORTS DECK ms Westerdam Rooms 7001- 7133 Rooms 8001- 8135 121 ft. from bow 186 ft. from bow ms to Rooms 7001 & 7002. to Rooms 8001 & 8002. Oosterdam ms Zuiderdam CROW’S NEST DECK PLANS & STATEROOMS OBSERVATION DECK A7002 A7001 The deck plans are color-coded by category of stateroom, A7004 A7003 GYMNASIUM and the category letter precedes the stateroom number A7008J7006 J7005 A7007 in each room. All staterooms are equipped with A7012J7010 J7009 A7011 THE GREENHOUSE SPA & SALON A7016J7014 J7013 A7015 A8002 A8001 W television, mini-bar, mini-safe, data port, telephone M A7020J7018 J7017 A7019 A8006J8004 J8003 A8005 and multi-channel music. A7024J7022 J7021 A7023 A8010J8008 J8007 A8009 THERAPY OAK ROOM A8014J8012 J8011 A8013 Important Note: Not all staterooms within A7028J7026 J7025 A7027 S M

O M

O CANVAS CANVAS R

A8016 A8015

A7032J7030 J7029 A7031 Y

P COVER COVER each category have the same furniture A R A8018 A8017 E H

A7034 A7033 T W E E A8020 A8019 configuration and/or facilities. Appropriate A7036 A7035 E E A7038 A7037 A8022 A8021 symbols within the rooms on the deck plans A7040 A7039 A8024 A8023 E E THERMAL describe differences from the stateroom A7042 A7041 A8026E E A8025 SUITES E E descriptions below. A7044E E A7043 A8028E E A8027 E E A8030 A8029 OUTSIDE STATEROOMS A8032 A8031 A8034 A8033 HYDRO POOL PS Penthouse Verandah Suites: Bedroom PS7046 PS7045 A8036 A8035 with 1 king-size bed, oversize whirlpool bath SS8038I-8037 SS8039 & shower & additional shower stall, living S7048 S7047 SS8040I-8041 SS8043 room, dining room, dressing room, private I-8045 SS8042 SS8047 verandah with whirlpool, pantry, 1 sofa bed S7050 S7049 I-8049 SLIDING DOME for 2 persons, DVD player, microwave, SS8044 SS8051 COVER S7052 S7051 refrigerator, guest toilet, private stereo SS8046 SS8053 LIDO POOL DECK LIDO system, floor-to-ceiling windows. POOL S7054 S7053 SS8048 SS8055 S Deluxe Verandah Suites: 2 lower beds SS8050 SS8057 S7056 S7055 convertible to 1 king-size bed, bathroom with SS8052 SS8059 dual sink vanity, full-size whirlpool bath & S7058CONCIERGE S7057 J8056 SS8054 SS8061 LIDO BAR shower & additional shower stall, large sitting NEPTUNE LOUNGE S7060 S7059 SS8058 SS8063 TERRACE area, dressing room, private verandah, 1 sofa GRILL bed for 2 persons (except aft suites), DVD SS8060 SS8065 S7062 S7061 E E player, floor-to-ceiling windows. SS8062 SS8067 S7064 S7063 SS Superior Verandah Suites: 2 lower beds A8064 A8069 M W GOLF SIMULATOR A8066 A8071 E E E E convertible to 1 queen-size bed, sofa bed for S7066 S7065 GAME E E E E E E 1, bathroom with dual sink vanity, full-size M / W ROOM E E E E E E whirlpool bath & shower & additional shower E E SS8068 SS8073 KID WAVE stall, private verandah, DVD player, ZONE RUNNER S7068 S7067 SS8070 SS8075 floor-to-ceiling windows. SS8072 SS8077 A Deluxe Verandah Outside: 2 lower beds S7070 S7069 LIDO SS8074 SS8079 RESTAURANT or convertible to 1 queen-size bed, bath & S7072 S7071 VA shower, sitting area, private verandah, SS8076 SS8081 T E

F floor-to-ceiling windows. F T E U VOLLEYBALL F B F S7074 S7073 SS8078 SS8083 U O COURT B D

I L O D I

L AA Deluxe Verandah Outside: 2 lower beds SS8080 SS8085 S7076 S7075 or convertible to 1 queen-size bed, bath & SS8082 SS8087 VB shower, sitting area, private verandah, S7078 S7077 SS8084 SS8089 BASKETBALL floor-to-ceiling windows. COURT S7080 S7079 SS8086 SS8091 B Deluxe Verandah Outside: 2 lower beds SS8088 SS8093 or convertible to 1 queen-size bed, bath with S7082 S7081 VC SS8090 SS8095 tub or shower, sitting area, private S7084 S7083 verandah, floor-to-ceiling windows. SS8092 SS8097

S7086 S7085 SS8094 SS8099 BA Deluxe Verandah Outside: 2 lower beds or convertible to 1 queen-size bed, bath & A8096 A8101 VD S7088 S7087 A8098 A8103 shower, sitting area, private verandah, PANTRY E E A8100 A8105 W M floor-to-ceiling windows. A7090 A7089 E E A7092 A7091 A8102E E A8107 A8104 A8109 BB Deluxe Verandah Outside: 2 lower beds A7094E E A7093 E E A8106 A8111 or A7096E E A7095 SEA VIEW convertible to 1 queen-size bed, bath & BAR A7098 A7097 A8108 A8113 VE shower, sitting area, private verandah, A7102J7100 J7099 A7101 A8110 A8115 floor-to-ceiling windows. A8112 A8117 A7106J7104 J7103 A7105 AFT POOL A7110 A7109 A8114 A8121 BC Deluxe Verandah Outside: 2 lower beds

J7108 J7107 9 1 1

A8116 A81238 A7114J7112 J7111 A7113 J or convertible to 1 queen-size bed, bath with 5 A81208 A8127 2 1 1 A7118J7116 J7115 A7117 1 8 8 VF J J tub or shower, sitting area, private A7122J7120 J7119 A7121 S8128 S8135 3 1 9 2 4 6 3 3 2 2 2 2 INSIDE STATEROOMS 1 1 1 1 1 1 verandah, floor-to-ceiling windows. 8 8 8 8 8 A7124 A7125 8 A A A A A J7123 A S7132 S7133 I Large: 2 lower beds convertible to C Large: 2 lower beds convertible to 6 1 8 9 0 7 2 3 2 2 3 2 1 1 1 1 1 1 7 7 7 7 7 7 A A A A A A 1 queen-size bed, shower. 1 queen-size bed, bathtub & shower. 68 ft. to stern from Rooms 8128, 8126, 8124, 8122, 8129 J Large or Standard: 2 lower beds D Large: 2 lower beds convertible to 8131, 8133 & 8135. convertible to 1 queen-size bed, shower. 1 queen-size bed, bathtub & shower. 56 ft. to stern from Rooms 7132, 7130, 7128, 7126, 7127, K Large or Standard: 2 lower beds DD Large: 2 lower beds convertible to 7129, 7131 & 7133. convertible to 1 queen-size bed, shower. 1 queen-size bed, bathtub & shower. L Standard: 2 lower beds convertible to E Large: 2 lower beds convertible to 1 queen-size bed, shower. 1 queen-size bed, bathtub & shower. STATEROOM SYMBOL LEGEND M Standard: 2 lower beds convertible to F Large: 2 lower beds convertible to 1 queen-size bed, shower. 1 queen-size bed, bathtub & shower. Shower only Connecting rooms MM Standard: 2 lower beds convertible to G Large: 2 lower beds convertible to Staterooms S6156, S6167, SS5001, SS5002, 2 lower beds or converts to 1 queen-size 1 queen-size bed, shower. 1 queen-size bed, bathtub & shower. All SS6108, SS8068, A6003, A6004, A8031, A8032, N Standard: 2 lower beds convertible to G-category cabins have a partial sea view. Triple (2 lower beds, 1 sofa bed) AA6049, B4051, B4052, B4131, B4132, BB5051, 1 queen-size bed, shower. Quad (2 lower beds, 1 sofa bed, 1 upper) BB5054, BB5137, BB5140, C1081, C1082, D1100, H Large: 2 lower beds convertible to F4089, F4090, I-8037, J1074, N1011, N1012 NN Standard: 2 lower beds convertible to 1 queen-size bed, bathtub & shower. All Partial sea view are wheelchair accessible, shower only. 1 queen-size bed, shower. H-category cabins have fully obstructed views. Fully obstructed view Staterooms have solid steel verandah railing Effective January 2005 all A stateroom codes will change to VA, AA to VB, B to VC, instead of clear-view Plexiglas railing. BA to VD, BB to VE and BC to VF. All amenities and configurations remain as is.

www.hollandamerica.com 69 Hotel Packages A few extra days to relax and enjoy.

ft. lauderdale miami philadelphia N N N HYATT REGENCY PIER 66 HOTEL MIAMI AIRPORT HILTON SHERATON SOCIETY HILL Oct – Dec 25, 2004 1 NIGHT 2 NIGHTS 3 NIGHTS 2004 and 2005 1 NIGHT May 2004 1 NIGHT 2 NIGHTS 3 NIGHTS

Shared Double US$125 US$220 US$315 Shared Double US$80 Shared Double US$145 US$225 US$305 Single Occupancy 220 410 600 Single Occupancy 130 Single Occupancy 225 385 545 3rd Person 45 60 75 3rd Person 40 3rd Person 80 95 110 May – Sep 2004 1 NIGHT 2 NIGHTS 3 NIGHTS tampa new york Shared Double US$105 US$180 US$255 N N TAMPA MARRIOTT WATERSIDE SHERATON NEW YORK Single Occupancy 180 330 480 2004 1 NIGHT 2 NIGHTS 3 NIGHTS May 2004 1 NIGHT 2 NIGHTS 3 NIGHTS 3rd Person 45 60 75 Shared Double US$145 US$240 US$335 Shared Double US$300 US$450 US$600 Dec 26, 2004 – Mar 31, 2005 1 NIGHT 2 NIGHTS 3 NIGHTS Single Occupancy 240 430 620 Single Occupancy 450 750 1,050 Shared Double US$140 US$245 US$350 3rd Person 90 130 170 3rd Person 190 230 270 Single Occupancy 245 455 665 2005 1 NIGHT 2 NIGHTS 3 NIGHTS 3rd Person 50 65 80 norfolk N Shared Double US$110 US$185 US$260 NORFOLK WATERSIDE MARRIOTT Apr 1 – 30 and Single Occupancy 180 325 470 Oct – Nov 2004 1 NIGHT 2 NIGHTS 3 NIGHTS Oct 1 – Dec 25, 2005 1 NIGHT 2 NIGHTS 3 NIGHTS 3rd Person 45 55 65 Shared Double US$180 US$275 US$370 Shared Double US$130 US$225 US$320 N HILTON TAMPA AIRPORT WESTSHORE Single Occupancy 275 465 655 Single Occupancy 225 415 605 2004 and 2005 1 NIGHT 3rd Person 85 85 85 3rd Person 50 65 80 Shared Double US$70 Apr – Sep and May 1 – Sep 30, 2005 1 NIGHT 2 NIGHTS 3 NIGHTS Single Occupancy 115 Dec 1 – 25, 2004 1 NIGHT 2 NIGHTS 3 NIGHTS Shared Double US$110 US$185 US$260 3rd Person 35 Shared Double US$145 US$205 US$265 Single Occupancy 185 335 485 Single Occupancy 205 325 445 3rd Person 50 65 80 port canaveral N 3rd Person 85 85 85 N MARRIOTT’S ORLANDO WORLD CENTER WESTIN FT. LAUDERDALE Apr 8 – Dec 25, 2004 1 NIGHT 2 NIGHTS 3 NIGHTS Dec 26, 2004 – Dec 2005 1 NIGHT 2 NIGHTS 3 NIGHTS 2004 and 2005 1 NIGHT 2 NIGHTS 3 NIGHTS Shared Double US$125 US$215 US$305 Shared Double US$175 US$250 US$325 Shared Double US$80 US$130 US$180 Single Occupancy 215 395 575 Single Occupancy 250 400 550 Single Occupancy 130 230 330 3rd Person 35 35 35 3rd Person 100 100 100 3rd Person 40 50 60 Jan 5 – Apr 15 and orlando Sep 26 – Dec 16, 2005 1 NIGHT 2 NIGHTS 3 NIGHTS N Hotels of equal standards may be substituted N ORLANDO AIRPORT MARRIOTT Shared Double US$140 US$245 US$350 when necessary. 2004 1 NIGHT Single Occupancy 245 455 665 Rates for hotels are per person and include applicable Shared Double US$60 3rd Person 35 35 35 room taxes and bellman gratuities. Transfers between N Single Occupancy 105 RENAISSANCE ORLANDO RESORT (AT SEA WORLD) airport and hotel or hotel and airport are provided 3rd Person 25 2004 1 NIGHT 2 NIGHTS 3 NIGHTS only for guests participating in Holland America’s

2005 1 NIGHT Shared Double US$95 US$155 US$215 Fly Cruise Plan.

Shared Double US$65 Single Occupancy 155 275 395 Cancelling pre- and post-cruise hotels (and/or tours) Single Occupancy 110 3rd Person 35 35 35 between 16 – 45 days before commencing your cruise 3rd Person 25 will result in a cancellation fee of 50% of the hotel amount; the fee increases to 100% for cancellations less than 16 days before commencing travel.

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Before You Go e v a

Helping you plan your cruise. r t

It is a privilege to welcome you on board our ship, and it is our sincere desire that you enjoy an extraordinary vacation. Here are answers to the questions we are most frequently asked.

How can I host a bon voyage party? Normal meal hours in the main dining Holland America’s Club HAL® program room are: offers fully supervised activities, games, For security reasons, parties, menus and shore activities — Holland America Line has implemented Breakfast Open seating 8:00am broken out by ages 5–8; 9–12 and teens a “no visitor” policy and regrets 12:30pm Lunch Open seating 13–17. KidZone and WaveRunner rooms any disappointment this may cause. Dinner Early sitting on the ms Maasdam, ms Zuiderdam and However, family and friends wishing Upper level of ms Oosterdam offer separate children’s you bon voyage may send a gift Dining Room 5:45pm computer and video game areas, a dance directly to your stateroom. Or you floor, and outside play area. may host a party of your own, Early sitting ordering champagne, canapés, and Lower level of What provisions for single travelers Dining Room 6:15pm cocktail set-ups delivered to your are made on board? stateroom beforehand via your travel Main sitting Take advantage of our Single Partners agent or by calling Ship Services at Upper level of Share Program whereby you may share 1-800-541-1576. Dining Room 8:00pm a stateroom with another non-smoking How do I make dining room Main sitting guest of the same sex and pay only the reservations? Lower level of per person double occupancy rate — Dining Room 8:30pm even if we are unable to find a partner Whatever your dining preferences — for you. In addition, on sailings 14 days early or late sitting, for two or with Ms Prinsendam has two dinner sittings: or longer, a carefully selected group of convivial groupings of four, six or First sitting 6:00pm gentlemen have been invited to serve eight guests, with family or friends — Second sitting 8:15pm as social hosts, offering single ladies Holland America Line will make every pleasant company for dining, dancing effort to honor your request. All dining Alternate Dining Rooms and conversation. requests should be made in advance Our intimate reservations-only of sailing through your travel agent restaurants — a delicious alternative Can you accommodate special diets? and confirmed or waitlisted at the time to the main Dining Room — are very of booking. popular. We recommend you make We make every effort to assist special dietary requests, including vegetarian, Upon embarkation you will find a reservations early in your cruise. fat-free, sugar- or salt-free if advised confirmation card in your stateroom at time of booking. Kosher, gluten- confirming your seating assignment and What provisions for children are * made on board? free or special medical diets must be table number. If, for some reason, your pre-ordered a minimum of 30 days dining request was not submitted before For infants, Holland America Line prior to sailing. your cruise date, the Maître d’ will assign provides baby food, diapers, high chairs, you to the sitting that is available. booster chairs and cribs upon special 30 *Kosher meals are prepared off the ship in a request ( days notice) via your travel kosher kitchen, frozen and brought to the table agent or by calling Ship Services at sealed in their original containers. There is 1-800-541-1576. For our younger guests no kosher kitchen on board.

www.hollandamerica.com 93 Smooth Air Travel Connecting to your cruise.

Flight delays, diversions, cancellations — with Holland America’s Fly Cruise Plan you have the resources of our entire air/sea staff behind you.

holland america’s fly cruise plan airfares/air taxes/surcharges In these changing times, it’s worth every dollar — and then some. Airfares will be quoted at the time of booking. Quoted fares may not include Passenger When your airfare is arranged through Holland America Line, you are Facility Charges assessed by airports (us$3 – $27), segment taxes (us$3 – $20), September 11 automatically enrolled in our Fly Cruise Plan, a program which entitles Security Fee (up to us$10), international arrival you to a whole host of benefits: and departure taxes assessed in foreign countries (the amount of which may be charged in the • flight delay assistance If your flight is delayed, we’ll make sure someone currency of the foreign country and is subject is at the airport to meet you and help you with your luggage. to change), or new taxes which may be enacted after this brochure was published. At the time flight cancellation assistance of booking, you will be informed of the air taxes • If your flight is cancelled or a revised and surcharges applicable to your ticket(s). schedule no longer connects to the ship or tour, we will alter your ticket at no charge; if necessary, we’ll even rebook on an alternate airline. • transfer service We include all transfers between airport and ship, ship and hotel, hotel and airport.

• custom travel Our AirPlus Service ® allows guests to select which airplus service® airlines they prefer, upgrade flight class, and/or travel to and from AirPlus Service is available for Fly Cruise their (dis)embarkation port on dates other than those usually booked. guests who wish to customize their air travel. Popular options include: • Scheduling your travel to allow for an extended stay either before or after your cruise • Upgrading to First or Business class, arranged at the time of your booking, subject to availability • Choosing preferred airlines to gain credit for mileage programs, or because your plans require a certain flight or particular time • Designating a different gateway city than the one closest to home Written requests should be faxed to AirPlus Service at (206) 298-3008 or mailed to: Holland America Line Inc. Attn: AirPlus Service 300 Elliott Avenue West Seattle, WA 98119

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Mariner Society i t

“Once aboard, never forgotten.” Our past preferred pricing • Invitation to a Mariners-only a guests are members of a distinguished • Special Mariner fares (on select sailings), Champagne reception and awards m travel group known as the Mariner Society. and even savings for relatives and friends ceremony, hosted by the Captain r o Membership is automatic and entitles special events and gifts mariner® magazine f you to special rewards and extra privileges n • Mariner lapel pins, luggage tags, special • Complimentary subscription to i and rewards like these. Whether you’ve pillow gifts our travel magazine, featuring news l cruised with us fifty times or just once, we’re and Mariner Society updates e honored to welcome you aboard again v a

as a special and honored guest, a Mariner. r t

Requests should be submitted prior to final air schedule changes cruise-only guests payment in order to assure proper consideration. Due to late changes by airlines in their schedules, We recommend that you schedule a minimum All requests are subject to availability and we recommend a phone call to your airline of four hours both at the beginning and end of are not guaranteed. If confirmation is possible, to reconfirm your flights just prior to travel. If your cruise to allow for transfers, customs us$50 a non-refundable service charge and airlines change their schedules after tickets are clearance and airport security checks. Note: If additional airline costs incurred will be assessed. issued, we will adjust your itinerary or air you purchase air transportation independently A service charge will be assessed for each carrier accordingly. from Holland America Line, you will be additional request that is confirmed. Confirmed responsible for any and all expenses incurred requests to fly in early or fly out late forfeit air changes/refunds when joining the vessel in progress. the associated transfer. Changes to existing reservations initiated by home city motorcoach service book early guests will result in a rescheduling charge if the changes are made within 65 days of departure. Roundtrip motorcoach service is available from The availability of the air rates that we have Airline tickets are issued based on fares which the cities listed below for cruises departing from arranged may be limited. Therefore, it is are highly restrictive and often cannot be reissued Ft. Lauderdale. Home City Motorcoach program advantageous for you to book your vacation or exchanged for another carrier or routing. is available only on cruises which embark and as early as possible. We reserve the right to disembark from the same port (not available on limit or close sales from cities without notice. Once ticketed or anytime within 65 days of travel, a per-person fee (plus the amount of any one-way cruises). A us$50 per-person fee will apply. liability and relation airline imposed cancellation charge) will be CRUISES DEPARTING FROM FT. LAUDERDALE: with airlines assessed for guests who delete the Fly Cruise Plan Boca Raton, FL Orlando, FL We reserve the right to use the carriers, routing, from their booking. Bradenton, FL Palm Coast, FL and fare structure of our choice, and to utilize The maximum refund for unused air tickets will Clearwater, FL Port Charlotte, FL commuter and/or charter air service without not exceed the air add-on paid to us. There are Daytona Beach, FL St. Petersburg, FL prior notice. As the airfares we use are based on no partial refunds. Due to changing airline tariffs, Ft. Myers, FL St. Augustine, FL capacity-controlled, promotional, and group your tickets may reflect fares higher or lower Ft. Pierce, FL Sarasota, FL fares, we may limit or close sales without prior than our air add-on amounts. The difference is Jacksonville, FL Stuart, FL notice at any time. If, due to any cause beyond neither chargeable nor refundable. Lady Lake, FL Sun City, FL our control, we are unable to arrange for air Leesburg, FL Tampa, FL travel or the air travel we arrange is unavailable baggage Melbourne, FL Vero Beach, FL or otherwise fails to materialize, our liability will Baggage allowance is governed by airline Naples, FL Venice, FL be limited to refunding the air add-on amount regulations. Excess baggage charges are Ocala, FL West Palm Beach, FL paid to us. We assume no liability for any acts or the responsibility of the passenger. We assume omissions of any airline, including, without no responsibility for loss, damage, or delay limitation, those involving cancellation of while baggage is in the custody of airlines. flights, schedule changes, re-routings, damage ® to or delay or loss of baggage, flight delays, overnight hotel accommodations equipment failures, accidents, pilot or other It may be necessary to overnight passengers amtrak® train travel staff shortages, overbooking or computer en route to or from their cruise due to airline errors. The liabilities and obligations of an airline schedules and/or availability. If necessary, Travel by Amtrak and received special discounts to you, and your rights against an airline, are the cost of hotel accommodations is not included up to 25%* on travel between cities in the U.S. subject to any and all terms and conditions of in the air add-on amounts. Hotels will be & Canada and select Holland America Line ports the airline’s ticket and tariffs. selected by Holland America Line and may not of embarkation. Simply book your cruise and call Amtrak at 1-800-usa-rail for train travel seat assignments/special requests be at the port of (dis)embarkation. Passengers are responsible for meals and items of a information and reservations. We cannot confirm seat assignment requests or personal nature. * Restrictions apply. requests for special meals or other special services Amtrak is a registered service mark of the National Railroad not mentioned in this brochure. Your travel transfers Passenger Corporation. agent may assist with these arrangements once A complimentary transfer service between the you receive your tickets. Some airlines or charter airport and the ship will be provided for Fly operators may not offer advance seat assignments. Cruise guests whose flights arrive or depart on Passengers traveling with other guests who (dis)embarkation day only. originate from different cities or who request the Fly Cruise Plan at a later time may not receive routing on the same flights.

www.hollandamerica.com 95 Name changes require the prior approval of Holland America Line and may not always be Details, Details possible. Cruise contracts are nontransferable. Name changes and departure date changes are considered reservation cancellations and Lorem ipsum dolorn/c set amet nominis. are subject to cancellation fees. cruise fares Details, Details Traveling with Holland America Line is one of the best vacation values around. Your cruise fare includes accommodations aboard an elegant Important policies for your review. Holland America , most meals and entertainment on board ship and, where applicable, transfers between airport, hotel and ship. Not included, however, are items of a personal nature or optional programs or optional activities, such as alcoholic beverages, soft drinks, laundry and dry cleaning, shore excursions, medical, barber and beauty shop reservations Payment by American Express, VISA, MasterCard services. All fares are per person in U.S. dollars. Travel agencies provide valuable service and or Discover Card is also accepted. gratuity policy counseling to prospective travelers. We encourage For faster processing, please include a you to make your Holland America reservations confirmation number on your check. Exceptional service is part of the Holland America with a travel agent who understands your Travel agents please note that MCOs will cruise experience. Because you are our guest, individual needs. Travel agencies are not owned not be accepted. it is our goal to make sure you receive the finest or controlled by Holland America Line. Your service possible. And we have made it easy for deposits and payments for Holland America’s upgrade policy you to reward excellent service on board. services are to be paid to the travel agency Holland America Line reserves the right to A gratuity of us$10 per guest per day for dining with which you made your reservations. Since upgrade a guest or guests to more expensive and stateroom services will be automatically accommodations are limited by the number category accommodations at no additional cost. added to your shipboard account on a daily basis. of staterooms on each ship, reservations should We are confident that you will find the service on be made as early as possible. Travel documents change charges board exemplary, and should you wish to make will be issued only if and when full payment Changing your itinerary after reservations adjustments, you may do so at the end of the has been received by Holland America Line from have been made can result in loss of advantages cruise by contacting the front office. A 15% service the travel agency. Refunds for cancelled or unused gained by early planning. In addition, the results charge will be automatically added to your bar services will normally be made to the same travel of last-minute changes may be disappointing. charges and dining room wine account. agency on the basis of the amount actually To cover administrative costs, a per-person In terminals, airports, ports of call and on shore received by Holland America Line less any charge will be made if you request a change in applicable cancellation fees and charges. You are excursions, we suggest that you extend gratuities your travel arrangements after the final payment consistent with customary local practices. responsible for obtaining from your travel agency due date. Change charges are not assessed monies either retained by the agency or received for stateroom upgrades or for the addition of fares, non-discountable amounts, by the agency from Holland America Line. services, unless air reservations are altered and/or taxes and surcharges For further information visit our website at travel documents must be reissued. www.hollandamerica.com or call 1-877-sail hal. Holland America Line reserves the right not to Passengers under 21 years of age must be cancellation policy honor any published prices that it determines accompanied by a parent, guardian or chaperone were erroneous due to printing, electronic, A full refund (except for amounts paid for CPP) who is at least 25 years old; one adult chaperone or clerical error. Each cruise fare includes a will be made for written cancellations received is required for every five people under 21. “Non-Discountable Amount.” That portion by Holland America Line, 300 Elliott Avenue of the fare is neither commissionable to travel deposit and final payment West, Seattle, WA 98119 at least 76 days prior to agents nor subject to reduction in the event requirements the date on which you are to commence travel of a percentage discount promotion, 2-for-1 by air, rail, sea or otherwise. Cancellation fees promotion or otherwise. Fares quoted in this The per-person, per-cruise deposit for passengers who cancel after that date requirements to secure reservations and brochure are those in effect at the time of for any reason, including medical or family printing. If cost factors dictate the need for fare Cancellation Protection Plan costs are reasons, are subject to the following per-person listed with the cruise prices. increases, Holland America Line may do so at cancellation fees: any time prior to departure. Passengers can A deposit is required at time of cruise booking. 75 – 46 days before commencing travel: cancel (without paying a cancellation fee) rather Cancellation Protection Plan, if desired, must an amount equal to deposit requirement; than accept a fare increase. This right does not be paid for at time of deposit; see Cancellation 45 – 16 apply to increases in Taxes or to surcharges, as Protection Plan and Additonal Baggage days before commencing travel: 50% of gross fare; described below. The term “Taxes” as used by Protection for details (pages 90 – 91). Holland America Line refers to certain taxes, fees 15 Final payment is due no later than 75 days days or less before commencing travel: and charges imposed by governmental or quasi- 100% prior to departure. In most cases, we are able to of gross fare. governmental authorities, including port provide you with travel documents, including Given that the resale of cancelled space will authorities, relating to any aspect of your cruise your cruise contract, approximately 30 days likely result in a lost opportunity to sell other or tour. If governmental action results in any prior to departure. Travel documents, however, space, these fees are due regardless of resale. element of Taxes exceeding the estimates used are issued only after final payment has been Fees incurred as a result of cancellation cannot by Holland America Line for purposes of received by Holland America Line. be applied to future bookings. Refunds will preparing this brochure, we reserve the right to Travel agents should make checks payable and normally be made to your travel agent. Travel pass through the extra amount. Similarly, send to: agents may impose their own cancellation fees. Holland America Line reserves the right to Agency fees of any nature are a matter to be impose or pass through fuel surcharges, security Holland America Line Paymaster Corporation decided on solely by the agency and passengers. surcharges or similar incidental surcharges. P.O. Box c34013 No right of cancellation exists under either Seattle, WA 98124-1013 of these circumstances. U.S.A.

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guests with disabilities department for specific recommendations responsibility i

We do not discriminate against persons on and/or requirements. Additionally, you may find The ms Oosterdam, ms Prinsendam, t a the basis of disability. We seek, to the extent some helpful information on the U.S. Centers ms Zuiderdam, ms Volendam, feasible, to accommodate the needs of persons for Disease Control website at www.cdc.gov/travel ms Zaandam, and ms Westerdam are m or call toll free 1-877-fyi trip. Some countries r

with disabilities. We have a limited number owned by HAL Antillen N.V. and o have special requirements for minors (under 18) of staterooms designed for wheelchair access. chartered to Holland America Line N.V. f who are not traveling with both parents. Please Service animals are permitted on board ships if The ms Rotterdam and ms Maasdam are n prior arrangements have been made. You need discuss this with your travel agent. owned by HAL Nederland N.V. and i to be aware, however, that certain land and shore chartered to Holland America Line N.V. l baggage policy e facilities may not be fully accessible to persons The ms Veendam is owned by Wind Surf v with disabilities. While Holland America Line Holland America Line will carry as baggage Limited and chartered to HAL Cruises a endeavors to contract with companies which only your personal effects for your wearing, Limited. All of these entities are affiliates of r provide accessible services and facilities, we comfort or convenience during your travel Holland America Line Inc. Transportation t cannot guarantee that all services and facilities with Holland America Line. Your baggage aboard the ship is provided solely by the will be fully accessible. In limited situations needs to be placed in securely constructed Shipowners and Charterers and pursuant where an individual with a disability would and locked suitcases or trunks. If your travel to the Cruise Contract that you will receive be unable to satisfy certain specified safety includes a land component, you are limited prior to embarkation. A copy of the form and other criteria, even when provided with to two pieces of checked baggage and one of cruise contract will be provided upon appropriate auxiliary aids and services, we overnight or light flight bag which must request or can be viewed on our website: may find it necessary to ask the individual remain in your custody at all times. www.hollandamerica.com. Please note that to make alternative travel arrangements. We Holland America Line does not assume any the contract includes a clause specifying must be notified of any special medical, liability for loss of or damage to or delay of certain courts in the State of Washington as physical or other requirements of passengers perishable items, medicine, liquor, cash, credit the exclusive forum for resolving disputes. at the time of booking. Please contact our or debit cards, jewelry, gold, silver or similar Non-Holland America Services (such as airlines Access and Compliance Department at valuables, securities, financial instruments, and ground carriers, shore excursions, restaurants, [email protected]. records or other valuable or business documents, air ambulance, hotels and shoreside physicians) computers, cellular telephones, cameras, hearing are generally performed by independent medical services /infants/ aids, electric wheelchairs, scooters, or other pregnancy contractors. These Non-Holland America Services video or electronic equipment, binoculars, film, are solely at your risk and subject to the terms Each of our ships is equipped with limited videotape, computer disks, audio disks, tapes or arrangements made by you or on your behalf medical facilities that are staffed by a physician or CDs. These items should not be left lying with the independent contractor. We assume and registered nurses. The physician is an about the ship or your stateroom, nor should no responsibility with respect to these Non- independent contractor. There will be a fee they be left unattended on other vessels, railcars Holland America Services (including cancellation, charged for all medical services and medications or other vehicles or in hotels, nor placed in delay, injury, death or damage to property) even obtained on board. If you become ill during luggage other than the bag you carry with you. though we may collect monies or make bookings. the voyage and the physician is unable to care In addition, Holland America Line will not Situations may arise which, in our opinion, for your needs on board, you will be transferred assume any liability for any loss of or damage make it necessary for us to cancel, advance or to medical facilities on shore. If your condition to carry-on baggage left unattended on the ship postpone a scheduled departure, change will require that you have special medical or on other modes of transportation or in hotels. itineraries or make substitutions involving apparatus or assistance on board, we must be Holland America’s ships provide, at no extra hotels, restaurants, ports of call, other travel made aware of that at time of booking in order charge, either safe-deposit boxes in the ship’s components, vessels or other modes of to determine whether we can accommodate Front Office or stateroom safes. Certain hotels transportation. In that event, we do not assume your needs. If you are using prescription drugs, may also provide similar facilities. Your use responsibility or liability for any resulting please bring an adequate supply with you and of safe-deposit boxes, stateroom safes or similar losses, expenses or inconvenience. Your full keep them in your carry-on luggage. Due to the facilities will not increase Holland America’s cruise fare will be refunded, however, if the limited medical facilities on the ships, we will liability as described below. cruise is cancelled prior to initial embarkation. not accept reservations for infants 12 weeks or Holland America Line cannot be responsible We are not required to make refunds once younger at time cruise commences, or women for any loss, delay or damage that occurs before travel commences regardless of the reason for who will be 24 or more weeks pregnant at the time baggage comes into Holland America’s actual guests being unable to complete their travel. their cruise with Holland America Line concludes. custody when you begin your travel with us immigration and immunization or after baggage leaves Holland America’s actual ships’ registry custody at the end of your travel with us. The ms Westerdam, ms Oosterdam, For cruises beginning and ending in U.S. In particular, please note that we assume no ms Prinsendam, ms Zuiderdam, ms Zaandam, ports, government-issued photo identification responsibility for loss, damage or delay while ms Volendam, ms Maasdam and ms Rotterdam together with an original or certified copy of baggage is in the custody of airlines. are registered in The Netherlands; ms Veendam your U.S. or Canadian birth certificate or your If Holland America Line, due to any cause in the Bahamas. Holland America Line naturalization certificate is acceptable. Non-U.S. whatsoever, is liable for loss of, damage has registered trademarks in the United citizens must have a valid passport and any to or delay of your property, the amount of States and various foreign countries for necessary visas. Please verify carefully the Holland America’s liability will not exceed the names and phrases “Holland America,” existing identification requirements for your us$100 (us$600 for passengers who have “Holland America Line,”“Westours,” particular travel situation. In addition, non-U.S. purchased Cancellation Protection Plan) unless “A Tradition of Excellence,”“AirPlus Service,” citizens who have previously been admitted to you have specified to Holland America Line “Oceans Apart,”“Club HAL,”“Wayfarer,” the United States for permanent residence must in writing the true value of your property and “Westfarer,”“Seafarer,”“Sunfarer,”“Eastfarer,” carry their Permanent Resident Card (Form paid to Holland America Line before departure and “The World In Your Hands,” as well as i-551), commonly known as a Green Card. You 1% of the value in excess of US$100 or us$600,as for the modern and antique ship design logo. are also responsible for securing necessary visas applicable. In that event, Holland America Line’s and immunizations. Information on visas, if Should you need to contact liability will be limited to the amount so specified. applicable, is provided to travel agents by Holland America Line prior to sailing, Holland America Line. Information on visas please use this address: may also be obtained by contacting Zierer Visa Holland America Line Inc. Service at 1-866-788-1100 or by sending an 300 Elliott Avenue West e-mail to [email protected]. Guests Seattle, Washington 98119 are responsible for staying apprised of any U.S.A. changes. As to immunizations, please check with a travel medicine specialist or local health

www.hollandamerica.com 97 world’s leading cruise lines Holland America Line is a proud member of

The five-star sophistication of Holland America Line is one of the distinctive cruising styles available through World’s Leading Cruise Lines.

Each of our members excels in a And only the members of World’s particular style of cruise vacationing. Leading Cruise Lines can offer excellent In addition to Holland America Line, values through Vacation Interchange we offer the contemporary sparkle of Privileges®. If you have previously Carnival Cruise Lines, the affordable cruised on any of our member lines, luxury of Princess Cruises, the classic VIP entitles you to sail Holland America British tradition of , the Line for your next vacation and Italian charm of , the casual receive any currently applicable elegance of Windstar Cruises and the Holland America Line past-guest indulgent intimacy of The Yachts of savings when you book. With World’s Seabourn. Individual styles, individual Leading Cruise Lines, you’re sure to ships, sailing with a shared commitment choose the vacation experience that to excellence. best fits your lifestyle. To find out more, visit www. worldsleadingcruiselines.com

Sail on any member of World’s Leading Cruise Lines and you’ll be entitled to the same past-guest savings currently being extended by any of our lines to their past guests.

www.hollandamerica.com 1-877-sail hal highest-rated premium cruise line best overall service Readers of Condé Nast Traveler and Travel + Leisure Porthole Cruise Magazine Readers’ Choice Awards high deluxe five-star-plus rating best overall cruise value World Ocean & Cruise Liner Society World Ocean & Cruise Liner Society eight of the world’s twenty top-rated ships World Ocean & Cruise Liner Society

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