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MAY 7, 2012 | VOL. 90, NO. 9 WEST REGION Remarkable 6FRWWVGDOH,QVXUDQFH&RPSDQ\LVKHUHIRU\RXWRGD\DQG ZHOOLQWRWKHIXWXUH2XUOHDGHUVKLSDQGÀQDQFLDOIRXQGDWLRQ DUHVROLG7KHUHVXOW\HDUVRI OR\DOSDUWQHUVKLSVDQGWKH VWUHQJWKWRVXFFHHGLQDOOPDUNHWF\FOHV $QGWKDW·VUHPDUNDEOH A.M. Best Rating of A+XV (Superior) 7ROHDUQPRUHRUÀQGD6FRWWVGDOH,QVXUDQFHDJHQW YLVLWXVDWwww.scottsdaleins.com a Nationwide Insurance® company Scottsdale Insurance Company and design is a federally registered service mark of Scottsdale Insurance Company. %+,0#()&0*+.)"&-,/0)- $/+.,0&-#00%+,0&/$" -'.0'*(,/**0!.-# 0-./0%-,).-$0- /.0-'.0')'./0#()&0 /0+./0,*'.+,%/0.-/**(-,+$*0 ,%./+*/0,/"/,/,%/ &/$"(,!0-)&/.0,*'.+,%/0.-/**(-,+$* ./+$(/0)&/(.0'$$0'*(,/**0"-)/,)(+$ 0 0)-)+$0"./('0!.-#)&0(,0 //0&-#0)&/00 +,)+!/0%+, 0,%./+*/0-'.0./ /,'/0+*)/. 0#+*0$--(,!0-.0+0 +.(/)0-0(,*'.+,%/0 &/$"0-'.0+!/,%0!.-#0+)%&0)&/ )&+,0-'0/ /.0)&-'!&)0"-**($/ ".-'%)*0.-0+)(-,+$0 0/!(-,+$0%+..(/.* (/-0+)0###+*,-+%- (/- 000.- /,0/)#-.0-0'%%/**0 "$'*0-./0%-,).-$0- /.00')'./00&+ /0*//, "&/,-/,+$0!.-#)&0#()&00#&/,0-*) ® 0/%'./0+..(/.0+./)* +!/,%(/*0+./0!-(,!0+%#+.*0(,0./ /,'/ 00*)/$$+.0*'""-.)0**)/0-. &.(*)(,/0/#)-, 0&/*)/.)-, 0 ,/"/,/,)0!/,)*0 -')&0&-./0,*'.+,%/ ###+*,-+%- 0 WEST N12 On The Cover Special Report: 2012 Super Regional Inside This Issue P/C Insurers™ May 7, 2012 • Vol. 90, No. 9 • West Region 14 20 32 N32 NATIONAL COVERAGE WEST COVERAGE IDEA EXCHANGE N10 Insurance Jobs Outlook: 8 Meteorologist: Tornado Near 40 Cybersecurity Disclosure Getting Better, Region Stockton, Calif., not Unusual Obligations Raise Insurance by Region Coverage Questions 14 Replacement Costs Battle on N12 Special Report: 2012 Super the Road to Somewhere N1 Minding Your Business: Oak & Regional P/C Insurers™ Schoeffler 18 Path Set for ACOs in N20 Spotlight: AAMGA’s Chaffin Healthcare Delivery N2 General Ledger Accounting and Outlines Ingredients Premium Transactions for Success 20 West Insurance Employment: California Job Market to Stay N32 Closing Quote: Industry’s Role N22 New Ventures Ready and Soft in Preventing Contractor Fraud Waiting for Economy, Market to Turn 26 U.S. Tells Industry to Further Test Safety of N26 2012 Premium Finance Nanotechnology Products Directory 32 California Workers’ Comp Reform Taking Shape – Again 38 Current Market Not Yet DEPARTMENTS a ‘Classic’ Hard Market: P/C Executives 6 Opening Note 9 Declatrations 9 Figures 10 Business Moves 14 People 4 | INSURANCE JOURNAL-WEST REGION May 7, 2012 www.insurancejournal.com Do we cover landlords? Heck, we cover overlords. Umbrellas for 30 residential and up to 30 commercial units. Rentals and owner-occupied exposures. LLCs, DBAs, estates or trusts are A-OK, but legions of doom are excluded. PersonalUmbrella.com. We do. Available nationally. Underwriting criteria varies by state. Visit us online for guidelines. California Insurance License 0D08438 WEST COVERAGE EDITORIAL Editor-in-Chief Andrea Ortega-Wells | awells@insurancejournal V.P. Content Andrew Simpson | [email protected] Opening Note East Editor Young Ha | [email protected] Southeast Editor Michael Adams | [email protected] South Central Editor/Midwest Editor Stephanie K. Jones | [email protected] West Editor Too Old to Care Don Jergler | [email protected] International Editor Charles E. Boyle | [email protected] ut the following in the “I’ll be dead or too old to care” category. ClaimsJournal.com Editor Denise Johnson | [email protected] Drivers will save $68 billion in fuel costs when the Obama MyNewMarkets.com Associate Editor Amy O’Connor | [email protected] Administration’s 54.5 miles-per-gallon standard is fully implement- Columnists Catherine Oak, Bill Schoeffler ed in 2030, according to a report by the Natural Resources Defense Contributing Writers PCouncil. Barry Koestler, Chris Marinescu, Robert Passmore, Joseph Petrelli The 54.5 mpg by 2025 standard, if finalized, would double today’s average SALES V.P. Sales & Marketing Julie Tinney (800) 897-9965 x148 fuel efficiency, saving drivers $4,400 over the life of the vehicle, the report [email protected] West Dena Kaplan (800) 897-9965 x115 shows. That’s if the goal is reached by 3030, and if the administration and [email protected] South Central Mindy Trammell (800) 897-9965 x149 NRDC scientists are correct in their assumptions. [email protected] Rarely do projects get done on time. And plans that make sweeping Midwest Lauren Knapp (800) 897-9965 x161 [email protected] change — for better or worse — seem to take even longer. Southeast Howard Simkin (800) 897-9965 x162 [email protected] I recall the construction of the Century Freeway, Interstate 105 in Southern East Dave Molchan (800) 897-9965 x145 [email protected] California, and being a youth in the back seat of a car and the adult driver New Markets Sales Manager Kristine Honey | [email protected] would point and say “Look there, that’s going to be a freeway someday.” Classified Advertising (800) 897-9965 x125 Planning on the 105 began in [email protected] the 1960s. It opened in 1993. California’s high speed MARKETING/NEW MEDIA Marketing Administrator Environmentalists, communi- rail is another dream that, Gayle Wells | [email protected] Advertising Coordinator ty opposition and earthquakes Erin Burns | [email protected] when it comes to fruition, (619) 584-1100 x120 were among reasons given for New Media Producer the long completion time of most people reading this Bobbie Dodge | [email protected] Videographer/Editor a much needed highway that will long in the tooth – Matt Tolk | [email protected] takes drivers from the transit DESIGN/WEB and then some. Vice President/Design stop for the Green Line to Los Guy Boccia | [email protected] Angeles International Airport. Vice President/Technology Joshua Carlson | [email protected] But similar arguments can be made for all projects. Speaking of the Green Design and Marketing Executive Derence Walk | [email protected] Line, planning for Los Angeles County’s Metrorail system began in the 1970s Art Director Jamie Bethell | [email protected] and it wasn’t until 1990 that the first line was in operation. And don’t expect Web Developer Jeff Cardrant | [email protected] the Green Line to be able to take you all the way to LAX until 2028. Web Developer While people in the L.A. area are now able to take advan- Chris Thompson | [email protected] tage of the 105 and the Metro, I’m sure there were many area tax- IJ ACADEMY OF INSURANCE Director of Education paying residents who have long passed who would have liked to Christopher J. Boggs | [email protected] Online Training Coordinator have been served by these transportation options. Barbara Dooley | [email protected] California’s high speed rail is another dream that, when/if ADMINISTRATION it comes to fruition, most people reading this will be long in the Chairman Mark Wells tooth — and then some. As a reporter in the desert northeast Chief Executive Officer Mitch Dunford of L.A. I covered planning on the route expected to run from Accounting Manager Francisco to L.A. That was in the late 1990s, and cost estimates Megan Sinclair | [email protected] of around $30 billion were being tossed out for an efficient and FOR QUESTIONS REGARDING SUBSCRIPTIONS: speedy magnetic levitation train. Despite voter approval of more Call: 856-380-4176 or a $9 billion-plus bond, the project is still being debated, and it’s You may subscribe or change your address online at one that would provide a more conventional and slower moving train than insurancejournal.com/subscribe the maglev train under consideration early on. Insurance Journal, The National Property/Casualty Magazine (ISSN: 00204714) is published semi- monthly by Wells Publishing, Inc., 3570 Camino del Rio North, Suite 200, San Diego, CA 92108-1747. In April the California High-Speed Rail Authority passed a revised business Periodicals Postage Paid at San Diego, CA and at additional mailing offices. SUBSCRIPTION RATES: $7.95 per copy, $12.95 per special issue copy, $195 per year in the U.S., $295 plan that will provide a high speed train “within a decade” at a cost of $68.4 per year all other countries. DISCLAIMER: While the information in this publication is derived from sources believed reliable and is subject to reasonable care in preparation billion. Unlikely on either count. and editing, it is not intended to be legal, accounting, tax, technical or other professional advice. Readers are advised to consult competent professionals for application to their particular situation. Copyright 2012 Wells Publishing, Inc. All Rights Reserved. Content And I’ll be too old to care. Don Jergler may not be photocopied, reproduced or redistributed without written permission. West Editor Insurance Journal is a publication of Wells Publishing, Inc. POSTMASTER: Send change of address form to Insurance Journal, Circulation Department, PO Box 9049, Maple Shade, NJ 08052 ARTICLE REPRINTS: For reprints of articles in this issue, contact Rhonda Brown 6 | INSURANCE JOURNAL-WEST REGION May 7, 2012 at 1-866-879-9144 ext. 194 or [email protected]. Visit insurancejournal. com/reprints for more information. WEST COVERAGE News & Markets Meteorologist: Tornado Near Poll: Northwest Residents Stockton, Calif., not Unusual Rely on Vigilance to Protect he National