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Whanganui District Council Long Term Plan 2018-2028 Contents Page Contents Page Water supply Waste minimisation 120 Water supply 2 Pensioner housing 126 Stormwater drainage Community buildings 131 Stormwater 12 Emergency management 134 Waterways and natural drainage 20 Animal control 141 Sewerage and the treatment and disposal Building control 144 of sewage Environmental health 148 Wastewater 24 Parking services 153 Provision of roads and footpaths Resource management 157 Roading 33 Environmental policy 163 Footpaths and berms 42 Transportation Parks and recreation Airport 166 Parks and reserves 47 Port and river 171 Cooks Gardens 56 Durie Hill elevator 175 Swimming pools 60 Investments Community and cultural Investments 178 Community 65 Corporate Libraries 70 Governance 185 Sarjeant Gallery 76 Corporate management 193 Royal Wanganui Opera House 84 Community and operational property 202 War Memorial Centre 89 Whanganui Regional Museum 94 Economic development Whanganui & Partners - Economic 97 development i-Site Visitor Information Centre 108 Community facilities and services Cemeteries 111 CBD maintenance 116 Page 1 of 205 Whanganui District Council Long Term Plan 2018-2028 Water supply Why we do it The scope Safe drinking water is a fundamental requirement for public health. Water We are responsible for the provision and management of five water supply systems play a vital role in ensuring the health and safety of communities systems: – including through the provision of water for firefighting purposes in the Whanganui Urban Water Supply Scheme urban area. They also support a productive economy and a healthy Fordell Rural Water Supply Scheme environment. Under the Health Act, every local authority has a general Maxwell Rural Water Supply Scheme responsibility to improve, provide and protect public health. Mowhanau Rural Water Supply Scheme Westmere Rural Water Supply Scheme The rationale for service delivery also aligns with our overarching vision, mission and strategy to position our district as Leading Edge and to achieve The systems comprise of service lines, pipe networks, pump stations, our purpose – particularly by sustaining the welfare of our community. treatment plants and outfalls. What we do Key issues The bulk of our city’s water supply is sourced from bores in Kai-iwi. The Key issues Strategies to address key water is disinfected at the Westmere reservoirs. The remainder of the city’s issues water is sourced from Heloise bore and the Aramoho bore. The Heloise bore is treated at the Westmere reservoirs and the water from the No. 1 reservoir at Kai Iwi The No. 1 reservoir at Kai Iwi, parts Aramoho bore is treated on site. (Westmere reservoir) of which are collapsing and corroding, has a useful life Mowhanau is considered as part of the urban water system. Water is remaining of only four to five sourced from the bores in Kai-iwi. years. The reservoir will be a full roof replacement as the The Westmere scheme is supplied from the City reservoirs and has an surrounding reservoir is emergency bore located at Blueskin Pump St. structurally sound. Replacement scheduled for 2017/18 and Water supply for the Fordell scheme is sourced from a bore in Kauangaroa 2018/19 at a cost of approximately Road. $3.4M. Kai Iwi No. 1 bore The Kai Iwi No. 1 bore supplies bulk Water for the Maxwell scheme is sourced from a bore located in Maxwell water to the city. This bore is Station Road. failing because of high levels of Page 2 of 205 Whanganui District Council Long Term Plan 2018-2028 Water supply Key issues Strategies to address key Key issues Strategies to address key issues issues sand content limiting its flow from Consequence and likelihood of the bore. We are drilling a new failure. production bore next to the Kai iwi overbridge within Gilligans property completed by 2017 – Cost recovery There is an increase in water 2018. connection fees which will be at Trunk mains Trunk mains between the Kai Iwi cost and go through the bores and the Westmere reservoir connection process. are a critical part of the urban water supply. Leaking and high Community Outcomes repair costs mean sections need to be replaced at a cost of Community Outcomes How the activity contributes approximately $900,000 spread Community Protect the community from water over years 2015-2022. related health issues. Castlecliff water main Sections of the Castlecliff unlined steel pipe water main from Provide firefighting capacity and Belmont to Erin Road, which is hydrants to help protect property subject to increasing leakage, need and lives. replacing as any failures could Economy Provide a safe and reliable water result in significant disruption to supply with adequate quantities industry in the Castlecliff area. The for industries and commercial budget for this work is ventures to establish. approximately $1M spread over years 2016-2024. Provide a safe and reliable water Prioritisation of Critical Assets Revising the criticality of supply with adequate quantities to Whanganui District Council’s residents and to commercial (WDC’s) water supply customers. infrastructure and using this in future work to reduce the Page 3 of 205 Whanganui District Council Long Term Plan 2018-2028 Water supply Goal and principal objectives Loss of life and property due to Maintenance of water system. lack of fire fighting capacity. Goal Pressure and flow testing of fire To give consumers a continuous supply of water, at adequate quality, hydrants. quantity and pressure, to meet domestic, industrial and fire-fighting Disruption to public / traffic due to Traffic management procedures. requirements within the urban area. Restricted service is also provided in construction / maintenance works. the rural areas (Mowhanau, Fordell, Westmere and Maxwell). Public consultation. Health and safety risks associated Ensure compliance with legislation Principal objectives with the operation, maintenance, and Health & Safety Management To undertake prompt repair of water leaks and quick responses to or construction of water supply Plans. customer complaints. infrastructure. To provide for firefighting (urban area only). Maintain an Incidents Register. To meet resource consent requirements. Cost of water supply Maximising funding. To maintain a Ministry of Health water grading of ‘Aa’ or higher in infrastructure. the urban area. Development contributions. To provide sufficient potable water for domestic commercial and Excavation works associated with Communication with Iwi and industrial needs. water infrastructure that cause Historic Places Trust. damage to items of cultural Potential significant negative effects significance. Significant negative effect Mitigation of negative Assumptions effects Health related problems through Provision and maintenance of Storage and supply is reliant on power. the transmission of water related water treatment plants and Availability of resources 24/7. diseases. frequent monitoring of water No significant increase in demand from industries quality. Compliance under Chlorination is continued in the urban and rural supplies. DWSNZ. Criteria for water grading remain unchanged. Water Safety Plans. Asset management Loss of industrial business Maintenance of water system. For detailed asset management information including risks, maintenance, continuity due to inadequate Upgrade of main water supply operating issues and future demand please see our Asset Management supply. mains. Plans. These are available on our website (www.whanganui.govt.nz). Page 4 of 205 Whanganui District Council Long Term Plan 2018-2028 Water supply Funding the annual net cost – who pays? Please see the Funding Impact Statement in Volume 1 of the Long Term Plan 2018-2028. Page 5 of 205 Whanganui District Council Long Term Plan 2018-2028 Water supply Service levels, performance measures and targets The Council will continue to monitor and report on actual performance against the following measures: Community Customer levels of Customer Customer service performance measures Performance Initiatives to improve Outcomes service value level levels of service procedure Performance Baseline1 Year 1 Target Year 2 Target Year 3 Target Years 4-10 measure (2018-2019) (2019-2020) (2020-2021) Target (2021-2028) Works for A continuous Responsiv The total number 45 < 50 <45 < 40 < 40 Monthly Operation of a everyone / supply of water eness / of complaints reports from Customer Help Desk Deeply united is provided at Quality received about the maintenanc during working hours the right water (per 1000 e contractor and provision of an quantity, quality connections to the after hours service for and pressure so networked handling complaints; that residents reticulation operation of a 24 hour and industry can system) on-call maintenance do what they service; provision of Complaints may need to do (for information on include: drinking example, Council’s website water clarity; irrigation, explaining key aspects drinking water showering and of the water supply taste; drinking recreation) service; adherence to water odour; the special consultative drinking water procedures under the pressure or flow; LGA to encourage the continuity of community to supply; or participate in decision Council’s response making for the Council’s to any of these annual planning issues. processes. 1 The ‘baseline’ reflects actual achievement from the last year as reported in the 2016/17 Annual Report. Where this differs from the Annual Report a footnote is used and an explanation given. If it has not been measured in the Annual