Heating up and Cooling out at the Community College: the Potential of Student-Faculty Interactions to Contribute to Student Aspiration
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HEATING UP AND COOLING OUT AT THE COMMUNITY COLLEGE: THE POTENTIAL OF STUDENT-FACULTY INTERACTIONS TO CONTRIBUTE TO STUDENT ASPIRATION A Dissertation Submitted to Temple University Graduate Board In Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy By Elena M. Nitecki Spring 2009 ii © Copyright 2009 by Elena M. Nitecki All Rights Reserved iii ABSTRACT Heating Up and Cooling Out at the Community College: The Potential of Student-Faculty Interactions to Contribute to Student Aspiration Elena M. Nitecki Doctor of Philosophy Temple University, 2009 Erin McNamara Horvat, Doctoral Advisory Committee Chair This study examines the potential of faculty at the community college to positively influence, or “heat up,” student aspirations. With increasing emphasis on graduation and transfer rates in higher education, the importance of micro-level interactions that shape student aspiration has been neglected. To better understand how individuals within the institution, especially faculty, contribute to student aspirations, this study attempts to bridge the “cooling out” and “heating up” literature in the context of the modern community college by recognizing the role of the individual academic program. Applying organizational theory from a systems perspective, as well as the theories of Paolo Freire, the study examines the nature of student-faculty interactions that have the potential to contribute to student aspiration in the context of institutional limitations. The participants include students and faculty in three academic programs that have different approaches to student success within one urban community college. The case study involves a combination of qualitative approaches, including interviews and observations. The study inductively examines student-faculty interactions and their potential to contribute to student aspirations within three different academic programs. The most significant barriers to student success and increasing aspirations are found on the institutional level. These limitations, including bureaucratic confusion, advisement issues, remediation, variation in attendance policies, financial constraints, and lacking a cohesive institutional culture and commitment, have the potential to “cool out” student aspiration, as iv supported in the majority of the community college literature on this topic. However, the mezzo- level effects of programs and the micro-level practices of the individuals hold substantial potential in terms of “heating up” student aspiration. Programs vary in the degree to which they handle the institutional limitations. Programs that take an active role in mediating between the limiting institutional barriers and students provide a cushioning program-wide protection from the cooling out elements. The micro-level interactions between individual students and faculty also hold potential to heat up by helping students navigate the systematic confusion that seems characteristic of the community college. Therefore, this study suggests that there is hope for the community college in fulfilling its promise of educational opportunity. Macro-level institutional challenges, as well as larger societal inequalities, are substantial and pervasive at the community college and solutions are often limited by financial constraints. However, the programs and individuals within the community college hold promise. The study suggests that the roles of the program and the individual are instrumental in shaping student aspiration. v ACKNOWLEDGEMENTS The completion of this dissertation was not an accomplishment that I alone can claim. As I reflect on the last four years while in this doctoral program at Temple University, I am amazed that I worked full-time, endured two pregnancies, cared for a family, and am completing a degree. Certainly, I could not have managed all of this without vital support from my family, the faculty and students at Temple University, cooperation at my site, and support from my colleagues. First and foremost, I acknowledge and thank my family for supporting me. My father, who first planted the seed that I should pursue a doctoral degree, will always be an inspirational role model. My mother is my sounding board, my babysitter (even in a crunch), and most importantly, my reliable friend. My sisters were a support too, especially Cristina, who helped with technical support and computer issues. My husband, Victor, made many sacrifices so that I could complete my work and I thank him for his patience and tolerance with “the time being.” In the midst of this work, Victor and I shared the joy of having our first child, Draven, who has provided me with perspective, happiness, and a love I never knew before. The anticipation of our second child is exciting and also provided an incentive for me to finish my dissertation this semester. In addition to my family, there have been many others who have assisted in my graduate work and the completion of my dissertation. The faculty and staff at Temple University were wonderful in teaching and helping me to explore my interests. I am especially thankful to my Chair, Dr. Erin McNamara Horvat, who always had time for me, despite her numerous obligations. Thank you for not just “doing your job,” but for really pushing me to think deeper and do beyond what I thought I could with this dissertation. On my committee, I thank Dr. Kate vi Shaw, who first encouraged me to pursue academic research during my first year at Temple University by including me in the Lumina study and encouraging me to submit my work to AERA. Dr. Corrinne Caldwell provided valuable insight and practical input into how I could improve my work. I would also like to thank Dr. Will Jordan and Dr. Kimberly Goyette for providing the opportunity to focus my academic interests early in my coursework and for serving on my dissertation examination committee. This study would not exist had I not worked with the faculty, administrators, and students at “Fairview Community College,” who welcomed me into their institution, made time for interviews, and were a very friendly group of people. Although I promised to keep their names confidential, the participants know who they are. The faculty’s positive energy and commitment to teaching and learning at the community college is remarkable. The students were accommodating, honest, and quite insightful. Prior to beginning the dissertation, several classmates supported me throughout my coursework at Temple. Jo, Dan, Hazel, Stephanie, and Kim were great listeners and valuable peers to have. Special thanks to Kim who took time out of her life to show me how to use various software programs and provide me with some necessities for qualitative research. Of course, being a graduate student was not a full-time responsibility for me. I would like to thank my employer, Camden County College, for assisting me with tuition. Several administrators and peers were especially encouraging and instrumental in helping me to manage a full-time job, a family, and being a graduate student. I would also like to thank my students over the years. Both the students lost and the “success stories” first inspired me to pursue this topic. They know who they are. Last but not least, I would like to thank God for the life and blessings He has given to me and my family. vii To Draven and the Baby viii TABLE OF CONTENTS Page ABSTRACT iii ACKNOWLEDGEMENTS v LIST OF TABLES xi LIST OF FIGURES xii CHAPTER 1. INTRODUCTION 1 Statement of the Problem 1 Research Questions 5 Significance of the Study 7 2. REVIEW OF THE LITERATURE AND THEORETICAL FRAMEWORK 9 Introduction 9 Part I. Review of the Literature on the Community College, Cooling Out, and Heating Up 10 Historical Context 10 Stratification in Higher Education 13 The Multiple Functions and Contradictory Mission of the Community College 17 Institutional Influences on Student Ambition: Cooling Out and Heating Up 23 Institutional Barriers to Heating Up 29 Possibilities of Micro-Level Interactions 38 Part II. Theoretical Framework 46 “Cooling Out” and Functional Alternatives 47 The Conflict Critique 51 Micro-Level Perspectives 62 The Intertwined Relationship between Structure and Agency 64 Possibilities: “Heating Up” Student Ambition 68 Bridging Cooling Out and Heating Up with Organizational Theory 73 Organizing the Theoretical Framework from a Systems Perspective 79 Conclusion 81 3. RESEARCH METHODOLOGY 83 Introduction 83 Methodological and Epistemological Assumptions of Qualitative Research 83 Strengths and Limitations 86 Research Site and Participants 87 Data Collection Procedures 88 Document Analysis 89 ix Faculty and Student Interviews 90 Classroom Observations 92 Data Analysis 93 Strategies for Validating Findings 96 Role as Researcher 96 Ethical Considerations 98 4. THE “FAIR VIEW” AT FAIRVIEW: MACRO-LEVEL PRACTICES THAT COOL OUT STUDENT ASPIRATION 99 Overview of Fairview Community College 100 Historical Context of Fairview Community College 106 Theoretical Framework for Historical Context 106 Historical Development of Fairview Community College 108 What are the Institutional Limitations at Fairview? 122 Bureaucracy and Institutional Confusion 122 Advisement 130 Remediation 135 Attendance Policies 137 Financial Constraints 139 The Culture at Fairview 143 Institutional Implications 147 Macro-Mezzo: How the Institution Influences Programs 147 Macro-Micro: How the Institution Influences Faculty and Students 148 Institutional Limitations and Possibilities 149 Summary 152 5. PROGRAM VARIATION: MEZZO-LEVEL VARIATION