Vitality Stadium Access Statement 2017/18 SEASON VITALITY STADIUM ACCESS STATEMENT 2017/18 SEASON
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Vitality Stadium Access Statement 2017/18 SEASON VITALITY STADIUM ACCESS STATEMENT 2017/18 SEASON WELCOME We look forward to welcoming you to Vitality Stadium. We are committed to ensuring all our disabled supporters and visitors have as much access as reasonably possible to all goods, services and facilities provided or offered to the public by the club. If you have any queries, then please do not hesitate to contact me. Alice Jeans Disability Access Officer Telephone Number: 01202 726311 E-mail: [email protected] 1 Photo: Raised Viewing Platform VITALITY STADIUM ACCESS STATEMENT 2017/18 SEASON Contents 3 Welcome to Vitality Stadium 4 Purchasing Tickets 5 Travelling to Vitality Stadium 10 Stadium Map 11 Arriving at the Stadium 14 Stadium Access 17 Accessible Toilets 21 Catering 22 Additional Information 23 Contact Information 2 Photo: Supporter enjoying match VITALITY STADIUM ACCESS STATEMENT 2017/18 SEASON vitality stadium STADIUM ADDRESS AFC Bournemouth Vitality Stadium Dean Court Kings Park BH7 7AF Telephone: 0344 576 1910 Email: [email protected] The Vitality Stadium is situated within the heart of Kings Park. Park land surrounds both the south and main stand, with the east and north stands backing onto residential areas. Vitality Stadium is approximately 3.2 miles from Bournemouth Town Centre, and 7.8 miles from Poole. AFC Bournemouth takes much pride in welcoming visitors to our stadium, and wish you an enjoyable matchday experience. 3 Photo: Vitality Stadium VITALITY STADIUM ACCESS STATEMENT 2017/18 SEASON • Receipt of standard or enhanced rate of Personal Independence Payment (PIP) for Purchasing mobility, and/or care • Receipt of either Severe Disablement Allowance or Attendance Allowance Tickets • War Pensioners’ Mobility Allowance or War or Service Disablement pension for 80% or To buy tickets supporters must be registered more disability with the ticket office and have the correct • Blind or partially sighted registration number of loyalty points required for that certificate (BD8 or CV1 certificate) or match. Details of the points required, and the evidence from an eye specialist, for example on-sale details can be found at the following an optometrist, that the individual would link- https://www.afcb.co.uk/tickets/on- qualify to be registered as severely sight sale-dates impaired (blind) or sigh impaired (partially PM 27 SAT FEB sighted). Further advice can be found on 2017 If in receipt of the required number of loyalty 7.45 points, supporters can purchase tickets by the Royal National Institute of Blind people 11 calling the ticket office on 0344 576 1910, (RNIB) website SEAT £30.00 option 1, in person at the ticket office or The ticket office is based in the Superstore online at https://tickets.afcb.co.uk/Online/. 000000 Order# away from matchdays. Supporter# 000000 together, anything is possible. together, V You may be asked to provide proof of N OPENING TIMES ARE: ROW eligibility for your complimentary personal assistant’s ticket. The club accepts the Monday – Friday: 9am – 5pm following documents- Sponsor: Hearn and Sons Limited Match WEST ALBION BROMWICH WEST AFC BOURNEMOUTH Non-matchday Saturday: 9.30am – 4pm Adult Steve Fletcher Vitality North Stand Vitality Fletcher Steve • Receipt of the higher or middle rate of 5 Disability Living Allowance (mobility and/or Sunday: 10am – 3pm BLOCK Mr Junior Stanislas Junior Mr care component) Via Reception Enter Saturday matchday: 9am - kick-off (open 30 minutes after match) Midweek matchdays: 9am - kick-off (open 30 minutes after match) Photo: Sample AFC Bournemouth Home Ticket 4 VITALITY STADIUM ACCESS STATEMENT 2017/18 SEASON Travelling to vitality stadium BY CAR ACCESSIBLE PARKING The club’s postcode is BH7 7AF. Following a Directions from the south east: Follow the The club offers 41 accessible parking spaces sat navigation will lead you to the stadium. A27, M27 and A31, exiting onto the A338 on site at the Vitality Stadium. These are towards Bournemouth. Take the exit towards issued on a seasonal, free of charge basis When driving to the ground, follow the brown Boscombe, taking the second exit at the and are prioritised by season ticket status road signs with a football logo to get to roundabout into Kings Park Drive. The ground and rate of mobility received. Vitality Stadium. Please note, some of the is on the left. signs may refer to the ground as Dean Court. Parking is also available to the south of the Supporters are advised to travel in plenty of Directions from the south west: Follow ground for just £1 for the duration of the time for the game. the A35 to the A338. On the A338 take the match. The club’s policy is to reserve a bay slip road to the Springbourne Roundabout for the use of disabled supporters for as long Follow the Directions from the north: signposted Kings Park. Take the third exit as possible. The fee is payable on entrance M6, exiting onto the M42 towards London, off the roundabout and at the fire station to the car park upon production of a valid Warwick and Solihull, exiting at junction 3a stay in the left hand lane and turn left onto match ticket. Supporters wishing to park at onto the M40. Leave the M40 at junction 9, Holdenhurst Road. Stay to the left and go the ground are advised to arrive early as the taking the A31 / A34 exit. At the Wendlebury straight through at the traffic lights (the car park usually reaches capacity around Interchange, take the 3rd exit onto the A34 Queens Park Pub should be on your right). 75 minutes before kick-off. Supporters may towards Oxford / Newbury. Take the third exit at the small roundabout experience delays in leaving the car park At the roundabout, take the third exit onto and into Kings Park itself. after the final whistle. Please be aware, there the M3. Follow the M27 and A31, exiting onto is a left turn at the exit of the south end of the A338 towards Bournemouth. Take the the car park, which will bring you out on to exit towards Boscombe, taking the second Gloucester Road in Boscombe. Access from exit at the roundabout, into King’s Park Drive. this car park to the Stadium is step free and The ground is on the left. up to 100m in distance. 5 Map A VITALITY STADIUM ACCESS STATEMENT 2017/18 SEASON Travelling to vitality stadium ACCESSIBLE PARKING (cont) Free matchday parking is available at mindful of existing drive entrances and avoid Harewood College, which is a 10-minute parking illegally as this can cause particular walk across the park to Vitality Stadium problems for residents and is a safety hazard. – highlighted on the map A. This parking Parking enforcement officers and police will facility has the advantage of being away respond to residents’ complaints. from the congestion around Kings Park, and Car parking is also available upon request will be manned by a steward until kick-off. to visiting disabled supporters. Visiting Map B The postcode for Harewood College is BH7 supporters will need to contact the DAO 6NZ. in advance of the matchday, should Alternatively, the Sovereign Shopping they wish to book a car parking space by Centre on Christchurch Road, which is either calling 01202 726311 or e-mailing approximately a 15-minute walk from the [email protected]. ground – highlighted on the map B, offers The matchday parking attendants do allow low cost easy parking (£2 for 4 hours), for disabled supporters without parking with 600 spaces. This parking facility has to be dropped off in the main car park. the advantage of being away from the Thistlebarrow Road is also recognised as a congestion and has cafés for food and main pick up point, providing it is not within snacks. the coned areas. Several residential roads adjacent to the ground have parking restrictions, which the club asks supporters to adhere to. Please be mindful of existing drive entrances and avoid 6 VITALITY STADIUM ACCESS STATEMENT 2017/18 SEASON Travelling to vitality stadium BY TRAIN Pokesdown Station The nearest train station to the stadium is Pokesdown, which is roughly a mile from the ground and around a 15-minute walk Photo: Bournemouth Central Train Station away. This station is not currently accessible for wheelchair users. There is no step free access or staff assistance currently at Bournemouth Central Address: Holdenhurst Road, Pokesdown Station. Exit the station and Bournemouth, BH8 8HX turn right down the main Christchurch Road A large majority of trains arrive at (A35) for 400m and turn right into Gloucester Bournemouth Central, which is 1.3 miles • Helpline contact - 0800 52 82 100 from the stadium and a 30-minute walk. Road. Follow signs for Kings Park to arrive at • Staff help available – Yes Monday – Vitality Stadium. Bournemouth Central is accessible and Sunday, 24 hours a day offers step free access and ramp access Address: Christchurch Road, onto trains. Wheelchairs are available and the • Ramp for train access – Yes Pokesdown, BH7 6DL station is staffed 24 hours a day, they also • Step free access – Yes, there is step free • Helpline contact - 0800 52 82 100 have a fitted induction loop. To get to the access from both station entrances to both • Staff help available – No stadium, leave the station by the south exit, platforms. Interchange is via either a stepped • Ramp for train access – No (facing Asda) and turn left to head towards footbridge or a ramped underpass. A buggy • Step free access – No the main road. Turn left again and walk is available for passenger use on request. straight up Holdenhurst Road for around 25 • Wheelchairs available – No minutes, until you reach a roundabout at • Wheelchairs available – Yes For more information go to nationalrail.co.uk/ which you turn right into Kings Park Drive.