UNIQUELY ENGAGING BUSINESS DEVELOPMENT COURSES BIGGER BRAINS “For A More Productive Team Give Them Bigger Brains!” February 2018 eLearning Course Catalog

Brain Bites Manage Your Time and Email, Organize Your Files, and Stay Safe Online with these new micro-courses!

Master Excel From Basics to Advanced, plus Pivot Tables, PowerPivot, and Dashboards

QuickBooks 2018 New courses on QuickBooks Online and Desktop, covering Basics to Advanced

Adobe Acrobat DC Learn how to use Adobe’s latest PDF Tool

Active Shooter The training you hope you never have to use BIGGER-BRAINS COURSES UNIQUELY ENGAGING ONLINE TRAINING

topic pages topic pages BRAIN BITES 4 - 5 PROJECT MANAGEMENT 16 EXCEL 6 - 7 GET IT DONE 17 8 - 11 BIGGER BRAINS TECH 18 GOOGLE 12 HIPAA 19 ADOBE 13 BUSINESS SKILLS 20 - 21 QUICKBOOKS 14 SALES AND MARKETING 22 - 23 WORKPLACE SAFETY 15 TEACHERS 24 - 25

To Our Valued Clients:

We know you count on us not only to keep your systems up and running, but to find new technology solutions to help you be more productive and more profitable.

Sometimes that means fixing problems, sometimes it means installing faster equipment, sometimes it means recommending and provisioning a new cloud solution.

What we’ve found though is that the best technology solutions do little good if no one knows how to use them!

That’s why we’re excited to partner with Bigger Brains, an award winning online training company who specializes in quick and convenient 10-minute training videos covering many of the applications you already have.

Many of our clients are amazed to discover new tips and tricks to make working in programs like Excel or Word faster and easier, or to discover new capabilities altogether that have a significant impact on their day-to-day productivity.

We are proud to be able to make this library of training courses available to you and your staff, and we hope you will take “The approach advantage of this opportunity to discover new ways to work of a teacher and more productively. learner together As always my staff and I are here to assist you with all your technology needs. in the videos Matthew Adkins works really well” Vanguard Technologies www.vanguardtech.net

2 Uniquely Engaging Online Training For a more productive team, give them Bigger Brains!

Bigger Brains’ award-winning, bite-sized eLearning courses are the perfect way to upskill your team. Combining TV-style video production with experienced teachers and entertainers, plus modern graphics and animation, Bigger Brains courses are popular with both learners and training professionals around the world.

Teacher/Learner Style Available Anytime, Anywhere Our unique video-based style keeps learners Mobile-friendly and available in SCORM, xAPI, interested and engaged with the material – it’s and video formats for any LMS, or available NOT the same old “recorded lecture” format through our online classroom

Responsive HTML5 – No Flash #1 Top Teachers Designed to work on any tablet, phone, PC or Average 17.3 years experience teaching in Mac their field

Searchable HD Video Jump straight to the training you need right HD All courses are filmed in HD, with professional now with our search tool graphics, music, animations, and more

Downloadable Handouts & Job Aids Subtitles and Transcripts Most courses include PDF supporting CC Select courses include downloadable documents to reinforce the key points transcripts and on-screen captions for better and provide additional Quick Reference accessibility information such as keyboard shortcuts.

..... Translations in Spanish and Hindi Social Responsibility (Español and हिंदी) A portion of all sales goes to help fund education initiatives in South Carolina and Select courses include subtitles and transcripts Rwanda in Spanish and Hindi languages

Competitive Pricing and Bundles Unique Technology $ As a small eLearning provider we have more As us about our Training Toolbar (which makes flexibility in licensing terms than some larger our searchable training courses available competitors inside Microsoft Office apps), our Quick Brains app for Windows, and our BrainBot eLearning reinforcement tool.

Award Winning Practice Files We have been honored to win the “Best IT Selected courses include downloadable Skills Training” award from eLearning magazine practice files so students can follow along with in 2016 and 2017 the exercises from their own PC or Mac

“Very easy to use and saved a lot of time having to deal with the technical stuff. I would recommend Bigger Brains for any online learning project.”

“To Be More Productive, You Need Bigger Brains!” 3 BRAIN BITES MINI-COURSES Learn New Skills In Just 10 to 30 minutes!

Some eLearning courses only apply to specific roles. Some are only necessary for certain industry certifications

But Brain Bites courses are designed to upskill almost anyone in business, from the entry-level admin to the C-suite executive.

Written by highly experienced subject matter experts and presented in a two-person video-based style, Brain Bites courses are the perfect way to educate today’s busy workforce.

Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and animation. With 5 minute video lessons and 30-minute-or-less courses, Brain Bites are the perfect tool to educate today’s busy workforce.

BRAIN BITES: Staying Safe Online The fast, effective way to a safer workforce (3 Modules, 18 Minutes)

Meet the hackers trying to break into your company, and learn how to recognize the ways they try to use you and your colleagues to steal money, data, and more.

BRAIN BITES: Using Windows 10 Updated for 2017! Learn how to really use the tools in Windows 10 to be more productive (7 Modules, 40 Minutes)

Windows 10 introduced many new tools, and updated others, including Cortana, Task View, Virtual Desktops, the Quick Access Screen, and more. In this mini-course we’ll show you how to get around in Windows 10, and how to customize and take advantage of the major features and tools Windows 10 provides.

4 Uniquely Engaging Online Training BRAIN BITES: Email Management From a frustrating chore to a powerful tool – learn how to make email work for you (5 Modules, 23 Minutes)

More than ever before, people rely on email in the workplace – but we dread the amount of time it takes to read through and respond to all our messages. This course will give you the skills you need to tame your email mountain and use it as the effective tool it’s meant to be.

BRAIN BITES: Time Management Take back your day – learn how to reduce distractions and focus on priorities to get more done (2 Modules, 10 Minutes)

Everyone is given the same twenty-four hours every day - how you use them is up to you! In this mini-course we’ll look at tips from some of the world’s top experts in time management, including Stephen Covey, Dave Crenshaw, Peter Drucker, and Tim Ferriss.

BRAIN BITES: Organizing Your Files How to stop wasting up to two hours per day looking for information (5 Modules, 28 Minutes)

On average office workers spend one to two hours per day looking for information. Having an organized, searchable file and folder structure makes everyone more efficient – and this course will show you how to do it.

“To Be More Productive, You Need Bigger Brains!” 5 Mastering Excel is our most popular training series!

It’s the ultimate number-cruncher, data-analyzer, list-builder, and more, and learning to use Excel effectively is a necessity in today’s business world.

For 2018 we are introducing our “Ultimate Microsoft Excel Training” bundle, which includes not only our comprehensive “Mastering Excel” courses (available for 2010, 2013, 2016, and coming soon for 2019), but also additional advanced courses covering Excel Dashboard, Pivot Tables, and . Additional Excel courses are planned for the future, including courses on Excel Online and Excel for Mac.

Mastering Excel The world is filled with two kinds of people: a handful of people who are masters of Excel, and the millions of others who wish they were (2010, 2013, 2016)

This is our most requested training course! If you learn to use Excel, you will start to see how useful it is in your life – from formatting your grocery list to calculating complex ROI values. Of course, you may have a rudimentary knowledge of how Excel works, but if you want to learn to get the most of it, then take this course.

Excel: Data Analysis with Pivot Tables PivotTables are a powerful tool for analyzing and summarizing huge amounts of data in Excel spreadsheets. (13 Modules, 2 Hours)

Being able to harness the power of advanced PivotTable features and create PivotCharts will help you gain a competitive edge when working with Excel data, and this course is the perfect place to start. After taking this course you will be able to: · Prepare data for PivotTable reporting · Create PivotTables from various data sources · Analyze Data using PivotTables · Work with PivotCharts

6 Uniquely Engaging Online Training Excel: Creating Dashboards Get more from Excel - Learn to use forms, lookup functions, charts, PivotTables, and slicers to turn data into answers (20 Modules, 2+ Hours)

Crunching numbers is what Microsoft Excel does best – but how do you use those numbers to get the answers you need? This course will show you how to use advanced Excel features to turn massive amounts of data into visual, customizable dashboards.

If you are comfortable with the basics of Excel, let our Microsoft Certified Trainer Barbara Evers walk you through more useful Excel topics and tools. In this course you will learn how to:

• Use range names in formulas • Create nested functions • Work with forms, form controls, and data validation • Use lookup functions • Combine multiple functions • Create, modify, and format charts • Use sparklines, trendlines, and dual-axis charts • Create a PivotTable and analyze PivotTable data • Present data with PivotCharts • Filter data with slicers

Excel: Using Power Pivot Learn how to transform excel into your big data power tool

Power Pivot is an Excel add-in you can use to perform powerful data analysis and create sophisticated data models. With Power Pivot, you can mash up large volumes of data from various sources, perform information analysis rapidly, and share insights easily. In this course we’ll show you everything you need to know in order to install and use Power Pivot in Excel. We strongly recommend you take our “Mastering Excel” courses before you proceed with Power Pivot, unless you are already comfortable with advanced Excel topics including basic PivotTables. In this course you will learn how to: • Enable the Power Pivot add-in and navigate its interface • Manage Data Relationships • Create a Power Pivot Report • Create calculations in Power Pivot • Create a Key Performance Indicator • Work with dates and time in Power Pivot

“To Be More Productive, You Need Bigger Brains!” 7 MICROSOFT OFFICE The Most Effective Training Your Team Will Ever Use

Over 750 million people use Microsoft Excel, Outlook, PowerPoint, Word, and OneNote, but less than 1% use them effectively!

Bigger Brains’ Microsoft Office training courses are an absolute MUST for any organization that wants to boost productivity, speed up projects, and increase employee confidence and morale.

Give your people the tools they need to truly master the world’s most popular productivity suite – give them Bigger Brains!

All Bigger Brains Microsoft Office courses are aligned to the Microsoft Office Specialist certifications (except Excel 2013). Office 2016 courses are also aligned to the Logical Operations curricula, to support classroom training.

Mastering PowerPoint Going from boring and plain presentations to something that makes people sit up and pay attention - How to effectively use PowerPoint (2010, 2013, 2016)

Have you seen someone deliver a PowerPoint presentation that was really well done? Do you remember the difference it made – not only in helping you understand the content, but the way it made you feel about the presenter? This course will show you how to turn lackluster presentations into something that is visually stimulating and works to keep your audience engaged.

Mastering Access Learn to build your own database apps quickly and easily! (2013, 2016)

Sometimes an off-the-shelf program isn’t the right choice, either because there’s nothing that quite fits your needs, or because it’s too expensive. lets you easily design, build, and share your own custom database applications, and with Access 2013 your custom-built apps can be deployed to your PC, your network, or on the web. In this course Microsoft Certified Trainers Peggy Ward and Kathy Jones will walk you through all the power and tools you have at your fingertips through Microsoft Access 2013. This course also covers all the objectives included in the Microsoft Office Specialist 77-424 exam.

8 Uniquely Engaging Online Training Mastering OneNote Organize your work and life into pages, sections, and notebooks! (2013, 2016)

OneNote is a powerful tool both for managing your own notes or idea, and for collaborating with others. In these courses, Microsoft trainers Christina Tankersley and Kathy jones will walk you through everything you need to know to be efficient with Microsoft’s incredibly popular note-taking platform. Mastering Word Learn everything you need to know about - Delivered in easily searchable, highly informative content modules (2010, 2013, 2016)

Microsoft Word: Hands-down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this course, produced by Microsoft Certified Trainer Christina Tankersley, we’ll show you everything you need to know to start harnessing the power of Microsoft Word, from the very basics to the most advanced features. Mastering Outlook Use to be more productive! (2010, 2013, 2016)

Few things have greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be either managed automatically or handled in a fraction of the time – if the Outlook user just knew how to use the proper tools. This Course Teaches How To Make The Leap From Being A Mere User To Being An Outlook Master Secrets of the Office Guru This is the course that’s chock – full of practical, productivity-boosting tips, tricks, and skills that will turn experienced Microsoft Office Users into gurus (25 Modules, 2+ hours)

Question: what can savvy Microsoft Office users do to improve their skills – without having to comb through hours of information that they already know to find those few useful gems of knowledge? Answer: take this course!

“To Be More Productive, You Need Bigger Brains!” 9 OFFICE 365 Training Unlocks Office 365’s Value

Office 365 promises a world of “work anytime, anywhere” productivity, but most users stick with what they know: basic email & the traditional Office applications (Word, Excel, etc).

Bigger Brains’ comprehensive Office 365 training unlocks the real value of Office 365, by using our “uniquely engaging” teacher/learner style to demonstrate how Office 365 can easily boost office productivity. Mastering Office 365 Learn to organize and maintain your virtual office using Microsoft Office 365: The powerful, everything-you-need-in-one-bundle online suite (56 Modules, 9+ Hours)

Office 365 is far more than classic Microsoft Office. Easy, collaborative tools like OneDrive, Groups, Planner, and FindTime combine with traditional Microsoft apps to form a powerful productivity-boosting tool – and in this course we’ll show you how to tap into all the power Office 365 has to offer!

For years there was a disconnect between the world’s most popular desktop suite (Microsoft Office) and the rapid shift to mobile computing. Office 365 effectively bridges the gap, providing the familiar tools you depend on with a cutting-edge cloud-based environment for sharing and collaboration. Intro to Sharepoint Learn the “swiss army knife” of business productivity from a top SharePoint author (7 Modules, 1 Hour)

Microsoft SharePoint has been called one of the most powerful tools for business collaboration. Steve Ballmer once said that SharePoint “unleashes a suite of capabilities that dramatically improves the way people work”.

Mastering Chat, call, and videoconference with ease using Microsoft’s business communication app

Skype for Business is an incredibly powerful communications tool, used for everything from simple chat conversations to webinars for 10,0000 people, and can even replace a business’s phone system. Also Available: Skype For Business Essentials and Microsoft Lync Essentials!

10 Uniquely Engaging Online Training Essentials Learn how Microsoft forms makes it easy to collect data via forms or quizzes (11 Modules, 1.5 Hours)

Easily create online forms, surveys, and quizzes, and view the results as they come in with Microsoft Forms!

Forms is super easy to use, but also powerful enough to be used for a variety of business purposes, so we’ll also cover what you need to know to keep your data secure and private.

Mastering Conversations, channels, and chatbots: learn how to get the most from Microsoft’s new communications hub: Teams (18 Modules, 2+ Hours)

The ability for teams to work together productively is perhaps the most important function in any business, and it’s the central focus of the new Microsoft Teams application.

From file sharing and co-editing to video calls, persistent chat, screen sharing, and more, learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners. Microsoft To-Do Essentials New for 2018: Learn how to use Microsoft’s newest task-management app

Outlook Online Essentials Office 365 Essentials What’s New In Office 2016? Communicate anywhere with How to use office 365: the powerful, Your shortcut to office 2016 success! Outlook Online, the web-based app all-in-one cloud based Microsoft for managing emails, calendars, and Office Suite people. OneDrive Essentials Essentials Office 365 OneDrive and OneDrive for Tired of PowerPoint? try Microsoft’s Groups Essentials Business can radically improve your new digital storytelling app! Learn how office 365’s powerful new productivity – we’ll show you how! groups feature help your team talk, plan, and collaborate. Office 365 Migrating from Planner Essentials Office 2003 to 2013 Learn how to use Office 365 It’s a big change but don’t worry – Planner to organize your team in a our experts will make it Easy for you powerfully simple visual format

“To Be More Productive, You Need Bigger Brains!” 11 GOOGLE

G Suite, aka Google Apps, aka Google Docs, aka Google Drive, is the cutting-edge cloud productivity suite from Google. Bigger Brains’ training library includes updated courses covering everything you need to know in order to be productive with Gmail, Docs, Sheets, Forms, Slides, Drive, Sites, and more!

G-Suite Essentials Learn How 11 Tools from Google Can Boost Your Productivity (17 Modules, 2+ Hours)

G-Suite (aka Google Apps and Google Drive) is more than just cloud-based email. This powerful and popular cloud-based suite includes apps to help you illustrate, communicate, collaborate, and organize your work – or your life. In this course, we’ll cover the top features you’ll find in your G-Suite.

Gmail Essentials (2015) Power Your Gmail Account - Get The Maximum Benefit From All The Tools Gmail Has To Offer (14 Modules, 2+ Hours)

Seamlessly Integrate Your Gmail Account With Other Google Apps For Business

With Gmail, Google provides unprecedented and inexpensive access to business tools that previously cost hundreds or even thousands of dollars. This course shows users how to use tools like Inbox Pause, HelloSign, Boomerang, Google Calendars, Google Contacts, and more to optimize the way you communicate and plan.

12 Uniquely Engaging Online Training ADOBE

Learn how to use Adobe’s business productivity tools with Bigger Brains’ “Uniquely Engaging” courses!

Adobe Acrobat DC Essentials Create, Manipulate, and Liberate your PDF Documents with Adobe Acrobat (17 Modules, 3 Hours)

In this “Uniquely Engaging” TM course from Bigger Brains you will learn to use Adobe Acrobat Pro DC to convert documents to PDF files, search within PDF documents, edit and markup PDF documents, and convert and optimize PDF files.

What’s New in Adobe CC 2015 Multimedia (14 Modules, 1+ Hours)

Adobe Certified Expert Amy Roberts takes us through all the new features and updates in Adobe Creative Cloud 2015’s Premiere Pro, After Effects, Adobe Stock, and Audition, with quick looks at new mobile collaboration tools Adobe Hue, Premiere Clip, and Adobe Color.

“Excellent content and pace. Material is clear and presented in a concise manner for easy and quick comprehension.”

“To Be More Productive, You Need Bigger Brains!” 13 QUICKBOOKS

Mastering QuickBooks Online (2018) Become A QuickBooks Online Guru. (45 modules, 4+ hours)

QuickBooks Online brings traditional QuickBooks accounting to a cloud-based solution, and this course will show you everything you need to know to manage your customers, vendors, invoices, bills, checks, and online payments through QuickBooks Online. Advanced QuickBooks (2016) Go Beyond Checks and Invoices – Learn How To Use QuickBooks Like A Pro (35 modules, 3 hours)

This is a course that many of our customers have requested, to help them move beyond the basics of QuickBooks and use features like payroll, sales tax, timesheets, barter transactions, and the document center correctly. Business Finance 101 Learn Debits, Credits, Assets, Liabilities, and all the Accounting Basics Every Business Professional Should Know (7 modules, 1 hour)

Confused By Debits, Credits, Balance Sheets, And Other Business Accounting Terms? This Is The Course For You! Learn the basic accounting and finance concepts you need to be successful in modern business. Mastering QuickBooks Desktop (2018) Do you feel like you don’t have time to learn how to use some advanced tools and functions in QuickBooks because you have other important work to do – like gathering or inputting data into QuickBooks? If we could show you how to perform in 30 seconds the same thing that normally takes you ten minutes, would you be interested? This course is loaded with those time-saving lessons that can change the way you think about QuickBooks Pro, Premier, or Enterprise.

14 Uniquely Engaging Online Training WORKPLACE SAFETY

Workplace Safety: Active Shooter

The Essentials You Need To Be Safe, Secure, and to Survive (7 modules, 45 minutes)

According to FEMA, an Active Shooter is “an individual actively engaged in killing or attempting to kill people in a confined and populated area. In most cases, active shooters use firearms and there is no pattern or method to their selection of victims. Active shooter situations are unpredictable and evolve quickly.”

In this course Officer Ben Cothran will train your staff to be prepared should an active shooter situation arise.

Topics covered include: · Who are Active Shooters & Why do they attack? · The importance of making and practicing a plan · The Safe-Secure-Survive strategy · Considerations for office, warehouse, and healthcare environments · What to expect from Law Enforcement

Active shooter training helps to prepare you and your staff to be ready - just in case. Workplace Safety: Ergonomic risks (Coming Soon) BRAIN BITES: Staying Safe Online The Fast, Effective Way to a Safer Workforce (3 Modules, 18 Minutes)

Meet the hackers trying to break into your company, and learn how to recognize the ways they try to use you and your colleagues to steal money, data, and more.

Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and animation. With 5 minute video lessons and 30-minute-or-less courses, Brain Bites are the perfect tool to educate today’s busy workforce.

“To Be More Productive, You Need Bigger Brains!” 15 PROJECT MANAGEMENT

PM Fundamentals Develop a Solid Understanding of Project Management Processes, Terms, and Techniques (24 modules, 2+ hours)

If you’re getting started with project management, you’ll want to familiarize yourself with generally accepted best practices. In this course, PMP and Project Management guru Christina Tankersley will show you all the basics you need to know in order to effectively manage projects. Mastering Part 1: Creating a Project In this course, PMP and Certified Technical Trainer Christina Tankersley will familiarize you with the basic features and functions of Microsoft Project Professional 2016 so you can use it effectively and efficiently in your real-world environment. (19 modules, 2+ hours)

This course covers the critical knowledge and skills a project manager needs to create a project plan with Project 2016 during the planning phase of a project. In other words, if your manager assigns you to lead a project, this course will enable you to draft a project plan with Project 2016 and share it with your supervisor (and others) for review and approval.

Mastering Microsoft Project Part 2: Managing a Project In this course PMP and Certified Technical Trainer Christina Tankersley will demonstrate how to use the features and functions of Microsoft Project Professional 2016 to effectively manage your project plans. (19 modules, 2+ hours)

This course covers the skills a project manager needs in order to manage a project plan created with Microsoft Project 2016. From updated task progress, work, and costs to creating reports, and including advanced topics such as sharing resources and linking project plans, this course covers everything you need to know in order to manage your projects using Microsoft Project.

16 Uniquely Engaging Online Training GET IT DONE Learn HOW to get things done with this library of task-based productivity courses Get It Done courses are task-based training courses developed by Bigger Brains. Each course focuses on a common business task such as managing email, organizing files, or sharing calendars, and provides recommended tools, techniques, and best practices to “get it done”. Get It Done: Sharing Calendars How Do You Let Everyone Know What’s Going On?

It’s a common situation: you’re working in an organization or department, and you need to share a calendar with your team. Whether it’s staffing schedules or company holidays, this course will demonstrate ten different ways you can share a calendar among your coworkers, including both physical (printed) and online calendars.

Many people make do with makeshift calendars taped on a wall or emailed around the group, where updates require handwritten adjustments or another email out to the group. There is a better way – in fact in this course we’ll take a look at ten different ways you can professionally share your calendar among a group or team.

Topics covered include: • Using calendar templates with Microsoft Word • Printing calendars via an outside service • Creating and editing a calendar with a free Google account • Sharing a Google calendar with others • Sharing your personal Office 365 calendar • Using a shared calendar using SharePoint, Groups, or Teams • Creating a shared resource calendar in Office 365

Get It Done: Managing Emails Take Control Of Your Inbox!

For many people email is a source of stress, when it really should be a valuable productivity tool. In this course we’ll show you how to combine email best practices with the tools in Microsoft Outlook in order to effectively manage your email.

Topics covered include: • Understanding the problems with Email Hoarders and Email Deleters • Striving for Inbox Zero • Creating an appropriate strategy for Folders and Categories • Managing the Three Excuses that keep us from organizing our inbox • Building to-do lists with Flags • Using Rules to automatically sort your email • Delegating access to your email folders • Techniques for sorting and filing your overloaded inbox

“To Be More Productive, You Need Bigger Brains!” 17 Designed Specifically For Techs Working In A Small To Mid-Sized Business IT Consulting Environment, Bigger Brains Tech courses use the Bigger Brains Teacher/Learner format to create “Uniquely Engaging” IT training courses. Networking Essentials The Critical Knowledge and Skills That All Techs Need To Effectively Build and Troubleshoot Networks (63 modules, 12+ hours)

Network Essentials is designed to give an experienced Level 1 tech a good foundation in networking technologies, both for real world benefits and to pass the newest CompTIA Network Plus certification (Exam N10-006).

The course runs a total of 12+ hours, divided into 55 lessons of approximately 10 minutes each. Subnets, Gateways, and DNS It’s not magic! Learn the essentials behind how Subnets, Gateways, and DNS work together in a modern TCP/IP network so you can design and troubleshoot new networks more effectively.

Future Planned Courses:

• The Art of Troubleshooting • Optimizing Wi-Fi • Malware & Cybersecurity • VoIP Basics

“Very nice pace and well structured.”

18 Uniquely Engaging Online Training Intro To HIPAA Three Courses Cover The Basics of The Health Information Privacy Law

HIPAA, the Health Insurance Portability and Accountability Act of 1996 (and amended by the HITECH Act of 2009) is something that every medical or insurance business and their key vendors must comply with. But very few are familiar with what HIPAA and “HIPAA Compliance” really means.

Learn The Basics of HIPAA, Including Who And What Are Covered Under The Law, In This HIPAA Essentials Course.

Donna Grindle, a Certified HIPAA Privacy and Security Expert (CHPSE) and author of the SmallProviderHIPAA. com blog, will lead you through the essential elements of the HIPAA law, including: • Definitions of CE, BA, PHI, HITECH, and more • The Three Rules of HIPAA Compliance: Security, Privacy, and Breach Notification • Roles and Requirements of Security Officers and Privacy Officers • Understanding Audits vs Assessments vs Risk Analysis Our main HIPAA Essentials course comes in three customized versions, each tailored for a specific audience:

Intro To HIPAA for Intro To HIPAA Intro To HIPAA for Managed Covered Entities (CE) for Business Associates Service Providers (MSP / (BA) ITSP) The perfect Introduction course If your business supports Covered While IT consultants are also Business for anyone working in a medical Entities and has any involvement Associates, their role leads to unique or insurance office who deals with in creating, receiving, transmitting, responsibilities and requirements under protected health information. This or maintaining protected health HIPAA. This course gives IT Consultants course covers what’s required under information, this course is for you. or MSPs the basics they need to HIPAA and why it’s important to keep understand their HIPAA requirements. patient medical information secure.

“To Be More Productive, You Need Bigger Brains!” 19 BUSINESS SKILLS Your Boss Will Be Impressed. CoWorkers Will Be Envious. Customers Will Rave.

Boost Your Career With Business Soft Skill Training from Bigger-Brains! In his landmark book “The 7 Habits of Highly Effective People”, Stephen Covey’s final recommended habit is “Sharpen the Saw”. Today there is no better way to sharpen your business skills than with these great business skills courses from Bigger-Brains. Remember, Bigger-Brains courses are mobile-friendly, so you can brush up on your skills anywhere from your iPhone, iPad, or other mobile device. Time Management Basics Are you a chronic time-overestimator? Do you suffer from the heartache of Procrastination, or are your Delegation levels dangerously low? Bigger-Brains’ Time Management course will help you to identify the areas that are causing you time stress, including: Un-SMART Goals Disorganized Environment Poor Meeting Management and more Increase Your Listening Power ”The single biggest problem in communication is the illusion that it has taken place.” -George Bernard Shaw

Many people believe they are effective listeners, but odds are they are missing some essential pieces of information and are unaware of techniques that improve their listening. This course begins with the mechanics Featuring Certified Trainer of communication to help you understand where the typical gaps in & Professional Writer Barbara Evers communication occur, and it moves into the difference between repeating back what someone says and really actively listening to that person. Keys To Excellence A classic keynote speech from the legendary Charlie “Tremendous” Jones. Converted to eLearning format with permission from Tremendous Life Books, www.tremendouslifebooks.com

20 Uniquely Engaging Online Training Motivational Ethics A lot of “good” people find themselves getting fired, or even getting arrested, and have to ask, “How did I end up here?” You likely didn’t wake up today and make a conscious decision to NOT steal a car or rob a bank. However, you already have made thousands of choices, and those choices will have an inevitable impact on your life, and the lives of others. This course shows how to recognize and understand HOW to be trustworthy, Chuck Gallagher is an reliable, and honest in your professional and personal life. international expert on Business Ethics and has been featured on CNN, CBS, and NPR. Persuasion: The Art of Communication Every form of communication is really a form of PERSUASION.

There are many reasons why we communicate – to inform, to share our viewpoint, to educate, and to sell. Communications guru Barbara Evers would argue that all these forms of communication are in fact forms of persuasion. In this course Barbara Evers and Wofford Jones walk through tips and techniques to take advantage of when you’re seeing to communicate and persuade.

Power-Up PowerPoint (Presentation Skills) Ditch The Defaults and Power-Up YOUR PowerPoint!

Knowing how to create a PowerPoint slide is one thing. Knowing how to create an effective slide is something all together different! As Roger Courville, author Featuring Award-Winning of The Virtual Presenters says - PowerPoint doesn’t teach you to do effective Speaker and Presentation Expert, slides anymore than Microsoft Word teaches you how to be a good writer. But Kelly Vandever this course will! During Power Up Your PowerPoint you’ll see and experience how creating effective slides will improve your presentations. Blind Spots Apply Biology to Business! This course will help you understand how our minds create blind spots and subconscious bias, and helps us evaluate the subconscious drivers that lead to ethical breakdowns Storytelling for Business Learn how storytelling helps you succeed in business! In this course legendary storyteller Andy Offutt Irwin and award-winning presentation skills expert Kelly Vandever explore ways to use storytelling in the workplace, including how to create and capture your own stories.

“To Be More Productive, You Need Bigger Brains!” 21 SALES AND MARKETING “I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard.” -Estée Lauder

The backbone of any successful company is it’s sales and marketing teams. They bring in new business, gather feedback on what the market wants, and creates the brand that customers and prospects will identify with.

At Bigger Brains we pay special attention to our Sales and Marketing library, selectively choosing Teachers who are not only knowledgeable but also PASSIONATE about their work. Both will come shining through in these courses.

Handling Sales Objections

Don’t Give Up Early! (9 modules, 90 minutes)

There are five common objections salespeople hear from prospects. In this course you will learn that they aren’t even REAL objections, just knee-jerk responses used by overcommitted customers trying to save by ending sales calls early.

A good salesperson expects these objections, plans for them, and uses them to his or her advantage to move beyond prospects’ automatic defenses and demonstrate how their product or service is truly beneficial.

Marisa Pensa, our trainer for this course, is the president and owner of Methods in Motion. With more than eight years of sales training experience and sixteen years of personal sales experience, her expertise and enthusiasm have resulted in hundreds of satisfied clients across a wide range of industries. Online Marketing 101 Strategies To Drive In More Profits Online (9 modules, 90 minutes)

You’ve heard of businesses making it big online, and others not making it at all – and the difference is whether or not they can master online marketing techniques.

Whether You’re Just Getting Started, Or Trying To Generate Better Results From Your Current Online Marketing Strategies – This Course Is A “How To” For Anyone Wanting To Generate More Profits Online. If you want to make money online, you simply must know what’s included in this course!

22 Uniquely Engaging Online Training The Top Five Marketing Mistakes Most Marketing Is An Absolute Failure Because They Fail To Deliver What Really Matters: RESULTS (21 modules, 180 minutes)

Most Marketing Is An Absolute Failure Because They Fail To Deliver What Really Matters: RESULTS

• How many ads do you see each day that you don’t even notice? How many ads do you completely ignore? • What Is The Difference Between A Marketing Campaign That Delivers Average Results, And One That Boosts Profits And Changes Your Bottom Line? (Hint: The keys to effective marketing are in this course).

In this course, legendary marketing guru Rich Harshaw explains why his famous statement, “Everything You Know About Marketing Is Wrong” is so universally true, and what businesses can do to revamp their marketing strategies to achieve superior results.

Special Course: Entrepreneuring Strategies To Drive In More Profits Online (14 modules, 5 hrs)

Featuring business legends Michael Gerber, Tom Hopkins, and Brian Tracy, this Entreprenuring course includes: 14 downloadable MP3 audio files A 104 page workbook A 208 page e-book in PDF format.

Topics Include: Michael Gerber: 1) Building The Vision & Setting The Foundation 2) A Systems Approach To Business And Life 3) Creating Your Success System

Brian Tracy: 1) What A Successful Business Looks Like Today 2) Marketing And Branding Your Business 3) Building An Everlasting Business

Tom Hopkins: 1) Preparing For Success 2) Designing Your Ideal Life 3) Creating Your Success System

“To Be More Productive, You Need Bigger Brains!” 23 TEACHERS

CHIP REAVES CHRISTINA TANKERSLEY Bigger Brains Founder and President PMP, Teacher Coordinator Chip Reaves is a serial entrepreneur who Christina Tankersley has been has started five successful IT companies. developing instructional materials and After 10 years building a successful IT Service Practice in Atlanta, Chip delivering them for over 22 years. She founded the Computer Troubleshooters started training by default when she USA franchise system alongside Wilson was in sales at IKON Business Solutions, & Suzanne McOrist, which became then recruited by IKON Education the world’s largest computer service Services to instruct Microsoft software franchise and received multiple awards from Entrepreneur Magazine, Franchise nationally. Business Review, and AllBusiness.com. Christina is currently a professional Chip has been interviewed on TV and instructor for Furman University, other major media on topics related to Greenville Technical College, small business technology, including Carolina Computer Training, and C3i ABC News, BusinessWeek TV, the Wall Street Journal, and the New York Times. (Pharmaceutical software sales force In 2010 Chip was listed among the Top training) as well as Bigger Brains and 150 most influential people in small other clients. business IT by SMB PC magazine.

RAYANNE BUCHIANICO Dr CHRIS CRAFT Teacher & Accounting Guru Teacher & Google Apps Guru Rayanne Buchianico, EA is the owner Dr. Christopher Craft is an award- of ABC Solutions, LLC, a consulting winning educator and speaker based in firm in Clearwater, Florida providing South Carolina. As a classroom teacher, complete accounting, business, and tax he has been recognized both locally consulting services to IT Professionals in and nationally for innovative teaching the United States, particularly to those with technology. Most recently he was using Autotask and looking to integrate named to the National School Board with their accounting systems. She is Association’s “20 to Watch” list for 2013. a Certified QuickBooks Professional He has a B.A. in Spanish, a M.Ed in Advisor and offers courses and blogs Educational Technology, and a Ph.D. in tips on QuickBooks regularly. Rayanne Educational Psychology and Research was named to the SMB150 list by SMB from the University of South Carolina. Nation and SMBTN for the past three Chris is a Google Certified Teacher, years and honored with the 2012 Jim and a Google Certified Trainer, and Locke Memorial Community Award. was recently accepted to be an Apple She holds a degree in Accounting and is Distinguished Educator. qualified to practice before the Internal Revenue Service.

BARBARA EVERS RICH HARSHAW Teacher & Writer Teacher & Marketing Guru Barbara Evers has over twenty Rich Harshaw is the CEO and author of years experience in training with an Monopolize Your Marketplace?, and one emphasis in Work Force and Personal of the nation’s leading marketing minds Career Development. Her industry and business leaders. At the age of 19, experience spans the corporate, he learned to speak Mandarin Chinese. non-profit, and government arenas, Two years later he started an import- and she excels in instructional design, export business in Taiwan and China. professional development, and training He graduated from Brigham Young management and facilitation. University with a degree in business and Barbara’s training certifications include: entrepreneurship. In 1994 he founded • Achieve Global Marketing Strategies, and over the next • DDI several years developed the Monopolize • Myers-Briggs Type Indicator Your Marketplace system. In 2000 he • Situational Leadership started Y2Marketing, which made the • Zig Ziglar Inc. 500 list of fastest growing privately held companies for three consecutive years (2002, 2003 and 2004). 24 Uniquely Engaging Online Training CHUCK GALLAGHER KATHY JONES Chuck Gallagher is an American Training professional with experience entrepreneur, speaker and author. He in all aspects of training and consulting, is the author of Second Chances and including classroom presentations, has been featured in media outlets project management process analysis, including Life & Health, Small Business program design and development, Opportunities, Business Week, CBS, CNN, and individual knowledge transfer. Lifetime, and National Public Radio. As Specialfocus on work with project a business ethics speaker and author management teams to improve his clients include Medtronic, the FBI, processes, as well as the soft skills U.S. Navy, University of Florida, Skanska, involved in managing projects and University of North Georgia, Barclays, teams such as negotiation and and United Healthcare. problem resolution. Also specialize in working with technical teams such as IT groups or help desks to improve MARISA PENSA communication and customer skills. Marisa launched Methods in Motion in 2004 as a spin-off from D.E.I. Management Group. Prior to launching AMY ROBERTS Methods in Motion, Marisa held Experienced educator with a positions that included Sales Director demonstrated history of working in with Marriott Hotels and Regional Sales the higher education industry. Skilled Manager with IDT/Winstar. It was at IDT/ in Adobe Creative Cloud Applications, Winstar that Marisa was introduced to Non-linear Editing, Advertising, D.E.I. Management Group. She was a Photography, and Videography. Strong client for four years before starting her arts and design professional with a business, which is a spin-off from D.E.I.. Bachelor of Arts (BA) focused in Arts, Entertainment, and Media Management from University of South Carolina- COURTNEY HERDA Columbia. Courtney Herda, founder and CEO of Smarter Searches, is an expert in digital marketing, having spent the JUNE PETERSON last twelve years working on SEO, PPC, social, and digital marketing June Peterson is a professional and campaigns for clients of all sizes at in-home educator, administrator, the agency level and in-house. Her and curriculum writer for all ages. knowledge of search engine strategies, With experience in everything from pay per click optimization and Human Resources as a PHR in 2001- auditing, and website user experience 2007, business owner for over 4 years, has made her a frequent speaker at real estate agent for over 10 years, conferences like Pubcon, ClickZ Live, administrator and Academic Dean for and Search Engine Strategies, and is a private college for over 5 years, and a contributor to Marketing Profs and educator for almost 10 years, June is the Online Marketing Institute. She both dynamic and versatile. was recently named a top 20 digital As the daughter of an IBM Marketing marketing strategist by the Online consultant in the 80’s and 90’s, June Marketing Institute, one of the top 15 grew up with Microsoft and the most influential educators in digital technology boom as it changed and marketing, and was a finalist for the developed into what it is today. She Young Entrepreneur of the Year at the continues to keep up with it all as a Pinnacle Awards. She was also named Certified Microsoft Innovative Educator to 2016’s class of 40 Under 40 by the and Certified Microsoft Office Specialist, Greater Knoxville Business Journal. so it’s no wonder that she now enjoys tinkering with any Microsoft product she can get her hands on. For a Complete List of Our Creative Team, Visit Our Website

“To Be More Productive, You Need Bigger Brains!” 25 Looking for something else? Many additional topics are available from our partners. Let us know what you are looking for and we can help procure the courses you need from a partner, or add them to our own production schedule