The Official Newsletter of Dallas Area Rapid Transit

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InSUMMERmotion 2020 THE OFFICIAL NEWSLETTER OF DALLAS AREA RAPID TRANSIT

Moving Onward DART’s Coronavirus Response AT A GLANCE • DART is committed to maintaining The coronavirus has dramatically altered every aspect of our daily service for riders – including many transit-dependent first responders and lives and every facet of DART’s operations. The agency continues essential workers – who rely to provide transit service while safeguarding its customers and on public transit. employees in response to the COVID-19 pandemic. • The agency expanded cleaning and safety protocols, began new boarding During the rapidly changing situation, the agency has updated procedures, and added physical its processes based on the latest guidance. Staff has remained in barriers to help increase social direct contact with local, state and federal authorities and distancing and decrease the spread of monitored the public health situation closely. the coronavirus on board vehicles. • New partnerships allow DART to Through news media and its own communications channels, utilize temporarily available assets DART regularly updates the community on changes to service and capabilities to help North Texans or procedures and conveys its measures to keep vehicles and in need. facilities clean. DART.ORG/HEALTH The agency also is using its buses and staff to help care for the DART.ORG/NEWS people and communities it serves. Through several partnerships, DART.ORG/DARTSERVES DART is delivering food and supplies to families and seniors who need assistance during this challenging time.

TIMELINE OF DART’S CORONAVIRUS RESPONSE

March 9-13 March 23-28

• Suspended in-person public meetings • Emphasized social distancing with new marketing • Limited vendor and contractor visits campaign on DART assets • Suspended nonessential DART employee • Closed transit center waiting areas business travel • Required bus customers to board at rear doors • Authorized remote work for office staff

March 16-20 March 30-April 4 April 6-10

• Expanded vehicle • Closed DART Headquarters  Began modified DART weekday service cleaning protocols lobby, including DARTmart • Launched the corporate social responsibility and Lost & Found • Began modified TRE platform called "DART Serves" weekday service • Installed aisle chains on all  Started delivering weekly meals for buses with two doors to • Launched Dallas ISD students and care packages enforce rear door entry/exit DART.org/health to Dallas seniors

2 DART installed plexiglass respiratory droplet shields on all buses to help protect operators and passengers. The new shield leverages DART’s initial investment in the operator barrier door by expanding the clear barrier forward toward the windshield and upward toward the ceiling.

April 13-17 April 27

• Strongly recommended face coverings when • Began sanitizing and disinfecting riding DART trains and buses with Halosil • DART Serves expanded outreach efforts foggers, which use a hydrogen peroxide-based cleaning solution  Began grocery pickup and delivery service with antimicrobial silver ions for paratransit customers  Helped deliver meals for Catholic Charities Dallas

April 20-24 June 1-5

• DART Serves assisted more communities • Began installing plexiglass  Started delivering weekly meals for Garland ISD students respiratory droplet shields on all buses  Helped deliver food and supplies to families in food deserts in southern Dallas  Started delivering meal packages for Network of Community Ministries to Richardson ISD and Richardson families

3 CARES Act Allocation DART’s priorities for the new federal

DART received $229 million from the Coronavirus Aid, surface transportation authorization bill Relief, and Economic Security (CARES) Act, enacted on March 27. GROW 8 CARES Act funding can be used for capital, operating and Increase funding for the Capital other expenses incurred to prevent, prepare for and respond Investment Grant program that to the COVID-19 pandemic. DART has provided transit supports Core Capacity projects service through the pandemic to ensure North Texans have like the D2 Subway through access to essential jobs and medical facilities. downtown Dallas.

The U.S. Department of Transportation’s Federal Transit Administration has distributed $25 billion in federal funding MAINTAIN 8 to the nation’s public transportation systems. Increase formula funding for transit programs, such TRANSIT.DOT.GOV/CARES-ACT as State of Good Repair, Bus & Rail Facilities, and Workforce Development. Federal Priorities INNOVATE 8 for the Surface Transportation Reauthorization Bill Increase funding for transit research that supports innovative projects like DART’s award-winning The DART System has grown rapidly because the agency has GoPass® app. leveraged nearly every federal grant and financing program available. Predictable, long-term funding allows agencies and local governments to make long-range plans and major INVEST 8 capital investments. Increase funding for discretionary grant programs, A new federal surface transportation authorization bill is such as Infrastructure for needed to replace the Fixing America’s Surface Transportation Rebuilding America (INFRA) and Act (FAST Act) when it expires Sept. 30. Better Utilizing Investments to Leverage Development (BUILD). DART supports the American Public Transportation Association (APTA) recommendation for a federal investment of $105 billion over six years to fund critical projects that will REHABILITATE 8 repair, maintain and improve our public transit and passenger rail systems today and in the future. Increase flexibility to infrastructure financing APTA estimates that for every $1 billion invested in public programs, such as the transportation, we create or sustain 50,000 jobs across Transportation Infrastructure Finance industries. Every $1 invested in public transportation generates and Innovation Act (TIFIA) and the approximately $5 in economic returns. Maintaining and Railroad Rehabilitation and Improvement expanding our public transportation network represent a Financing (RRIF), so that more public commitment to growing jobs, supporting our communities agencies, like DART, can utilize these and providing expanded mobility options. much needed programs.

4 M-Line Trolley ROUTH D2 Subway to CityPlace/ AT A GLANCE Uptown Station

• DARTNORTH and the FTA completed the PEARL DART is seeking to finish the projectCEDAR SPRINGS development phase of OLIVE SupplementalLIVE OAKDraft Environmental MCKINNEY the D2 Subway project,Victory Stationalso known as the DallasHARWOOD Central Impact Statement in May. ST. PAUL Pearl/Arts Live Oak Business District (CBD)VICTORY Second Light Rail Alignment. ERVAY District • TheGOOD LATIMER agencyStation has finishedGASTON preliminary Station engineeringDeep design Ellum to the 20% level In partnership with the Federal Transit FIELDAdministration (FTA), East WOODALL RODGERS FWY and will reachStation 30% by year end. MuseumLAMAR Transfer (To be relocated and the agency completed the Supplemental Draft Environmental renamed Live Oak Station) Way Station ROSS FEDERAL Center Impact Statement (SDEIS) in May. The SDEIS contains • DART is working with TxDOT to CONTINENTAL West Akard LIVE OAK integrate the D2 Subway design with several appendices, including 20%Transfer Preliminary StationEngineeringSt . Paul PACIFIC plans for I-345. design plans. A 45-day public commentCenter period for the SDEISStation CBD East West End ELM Station ran from May 15 to JuneStation 29. MAIN CESA Metro Center COMMERCE GOOD LATIMER DART.ORG/D2 Station JACKSON R CHAVEZ BLVD. DART also is meeting regularlyRosa with ParksPlaza the Texas Department Commerce Station CANTON of Transportation, the North Central Texas Council of WOOD W. COMMERCE Governments and the city of Dallas regarding the D2 SubwayYOUNG By the end ofHARWOOD the 2020, DART plans to complete the interface with Interstate 345. TxDOT is conductingFIELD a 30% designST. PAUL level and work with FTA to issue a combined GRIFFIN MARILLA LAMAR ERVAY

EBJ Union MARKET two-year feasibility study of options to rebuild or remove theAKARD Final Environmental Impact Statement and Record of Station HOUSTON elevated highway. DART plans to locate D2’s east tunnel Decision. These project milestones will ensure that the portal under the elevated I-345. To date, TxDOT options D2 Subway is ready to move forward at the appropriate time. Convention Center Station include D2 Subway as currently designed. FTA awarded DART $1 million to plan for transit-oriented The agency is working closely with FTA to advance the project development at the five D2 Subway stations. DART is into the engineering phase of the Capital Investment Grant coordinating with the city of Dallas and will engage key program to support a future grant. DART will also monitor stakeholders around the stations. The effort will support an other stimulus programs that could be announced implementation plan that outlines potential zoning changes in the future. and defines multimodal accessibility improvements.

M-Line Trolley ROUTH to CityPlace/ Uptown Station D2 Map Legend NORTH

CEDAR SPRINGS PEARL OLIVE LIVE OAK D2 Subway Station Victory Station MCKINNEY HARWOOD (Proposed) ST. PAUL Pearl/Arts Live Oak VICTORY ERVAY District GOOD LATIMERStation GASTON D2 Proposed At Grade Station Deep Ellum FIELD East D2 Proposed Subway WOODALL RODGERS FWY Station MuseumLAMAR Transfer (To be relocated and renamed Live Oak Station) D2 Tunnel Portal Way Station ROSS FEDERAL Center CONTINENTAL West Akard LIVE OAK Transfer Station St. Paul PACIFIC Blue Line Center Station CBD East West End Red Line ELM Station Station MAIN CESA Metro Center COMMERCE GOOD LATIMER Green Line Station JACKSON R CHAVEZ BLVD. Rosa ParksPlaza Commerce Orange Line Station CANTON WOOD W. COMMERCE Trinity Railway Express YOUNG HARWOOD

FIELD ST. PAUL M-Line Trolley GRIFFIN MARILLA LAMAR ERVAY

EBJ Union MARKET AKARD Station HOUSTON Dallas Streetcar Transit Center Convention Center Station

D2 Subway Station (Proposed) D2 Proposed At Grade D2 Proposed Subway D2 Tunnel Portal

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Hidden Ridge Station AT A GLANCE • DART expects to open Hidden Ridge DART awarded a contract in January to Archer Western Station in early 2021. Construction to build Hidden Ridge Station. Formerly • The new station will serve the known as Carpenter Ranch Station, the new Orange Line $1.5 billion Hidden Ridge stop is between the North Lake College and Irving mixed-use development. Convention Center stations.

Verizon Communications Inc. is creating a $1.5 billion, 110-acre development called Hidden Ridge. The first the most significant mixed-use developments in North Texas phase – Pioneer Natural Resources’ new 1.1 million-square- when completed,” Irving Mayor Rick Stopfer said. foot headquarters – was recently sold to a partnership of domestic and international investors. Verizon is building Hidden Ridge on the site of the former Carpenter family ranch, once home to the founders of the Now Verizon is working with the city of Irving to start Las Colinas development. DART agreed to the city of the next phase of the mixed-use Hidden Ridge project. Irving’s request to change the name to Hidden Ridge Station. Along with the Pioneer Natural Resources buildings, Hidden Ridge is designed to include an additional As part of a 2018 agreement, the city of Irving committed to 1.5 million square feet of offices for corporate tenants, funding station construction, originally deferred during a 200-room full-service hotel, more than 1,000 residential Orange Line construction. A grant from the North Central units, 80,000 square feet for restaurant and retail space, Texas Council of Governments covered the most of the cost. a 2-acre park and the new DART station. Construction began in February. DART expects to complete “Located between Dallas and Fort Worth, the station will the project in early 2021. The light rail station will include provide unbeatable passenger access to what will be one of 136 parking spaces and six bus bays.

DART is constructing the infill Hidden Ridge Station, formerly Carpenter Ranch Station, along the Orange Line to serve the new Hidden Ridge development being created on Verizon-owned land.

7 DARTzoom: A New Bus Network AT A GLANCE • DART is reimagining its bus network DART is reenvisioning its bus network to provide services to better meet the needs of its riders. that match how people use transit today. Branded • Consultant Jarrett Walker + Associates “DARTzoom: A New Bus Network,” the agency began is leading community input and the two-year bus network redesign process in October. design efforts. • Implementation of the new bus An effective bus network is critical to DART’s ability to service plan could begin as early provide Mobility as a Service (MaaS). A blank-slate redesign as January 2022. is needed to address population and employment growth throughout North Texas. DARTZOOM.ORG

DART hired a leading transit planning and policy consulting firm, Jarrett Walker + Associates (JWA), to conduct the public and stakeholder outreach process and design the new bus network. To date, JWA has completed a Choices Report With input from riders, employers, stakeholders and analyzing the current service and ridership; conducted community leaders, the DART Board will solidify its workshops with DART and municipal staff; and started the priorities between the extremes of pursuing high ridership first round of public involvement. and providing broad coverage. JWA and DART staff hope to present a final draft bus network plan for board and The agency postponed in-person events due to COVID-19 public consideration in Spring 2021. precautions but started holding web-based meetings in late April, with over 200 participants. A new project website – The agency is still evaluating the impact of the COVID-19 DARTzoom.org – contains a survey, reports and other pandemic on the financial plan, but the decrease in revenue resources. Nearly 600 people completed the survey as of June. will affect resources available for the new bus network.

Upon approval of the plan by the DART Board later in 2021, the agency could begin executing the first phase of the DARTzoom Bus Service Plan as early as January 2022. DART staff will implement as many recommendations as possible with available financial resources.

The bus network redesign is a collaborative planning effort to decide where bus lines should go, when they should run, and how frequent the service should be.

8 Interactive Digital Kiosks AT A GLANCE • DART will deploy up to 300 kiosks at In February, DART unveiled the first of its new interactive passenger facilities. digital kiosks at the J.B. Jackson Jr. Transit Center near • Installations began in early 2020. Dallas’ Fair Park. Over the next few years, DART will • The kiosks will provide free Wi-Fi install up to 300 kiosks at rail stations, transit centers and starting late this year. other high-traffic areas throughout the DART Service Area.

The kiosks display rail and bus schedules, wayfinding information and localized content, such as nearby restaurants, shops and entertainment venues. Customers The kiosks can translate information into nine languages and can use the trip-planning feature to get transit or walking comply with the Americans with Disabilities Act. instructions to nearby resources like medical facilities and Additionally, the kiosks include security cameras, can social service agencies. broadcast emergency notifications and will provide free Wi-Fi beginning late this year. “From a customer standpoint, interactive kiosks give our riders more ways to engage with DART,” Chief Marketing DART signed a master lease agreement with LD Flexgrid Officer Nevin Grinnell said. “They can customize a Dallas LLC for the design, installation and support of the trip plan and send it to their phone. It’s like having a interactive digital kiosks and the installation of cell tower personal assistant.” facilities on DART property.

DART will install up to 300 digital kiosks at rail stations, bus transit centers and other key locations to serve as digital signs for service information and as an interactive tool for trip planning and discovering nearby destinations.

9 ® Discount GoPass Tap Card AT A GLANCE • The new discount fare program provides DART’s new Discount GoPass Tap card brings affordable half-price fares to participants in any of the qualifying assistance programs. transportation to those who require financial support services. Participants from any of the approved assistance programs • DART partnered with social service automatically qualify for reduced fares. This two-year pilot agencies to reach lower-income riders. program began in January. • The pilot program expires Dec. 31, 2021.

With the reloadable Discount GoPass Tap card, customers DART.ORG/TAPFORHALF pay half price for DART fares. As with all GoPass Tap cards, riders enjoy fare capping, balance protection and best fare. The card also serves as a reduced fare photo ID for customers buying regional passes.

To increase awareness, DART partnered with social service In early 2022, the DART Board will review the results of agencies and other organizations that work with lower-income the pilot program to determine whether to make this individuals. Participants apply for a card at DARTmart in discount part of the agency’s fare structure. DART Headquarters. Since DARTmart is closed during the coronavirus pandemic, qualified applicants can call DART Customer Service to have a temporary discount applied to a registered, standard GoPass Tap card.

DISCOUNT GOPASS TAP AGENCIES8 Participants in these approved assistance programs automatically qualify for the Discount GoPass Tap card:

• Children’s Health Insurance Program (CHIP) • Comprehensive Energy Assistance Program (CEAP) • DHA Housing Solutions for North Texas • Housing Choice Vouchers (Section 8) or Public Housing Program • Medicaid • Medicare • Special Supplemental Nutrition Program for Women, Infants and Children (WIC) • Supplemental Nutrition Assistance Program (SNAP) • Texas Temporary Assistance for Needy Families (TANF)

10 DARTDART Current urrent and and Future uture Rail erices Services

NW PLANO PARK & RIDE PLANO

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DOWNTOWN CARROLLTON ADDISON CYPRESS WATERS TRANSIT CTR. DFW (DALLAS) SPRING VALLEY To Fort Worth AIRPORT FARMERS NORTH BRANCH DOWNTOWN FARMERS BRANCH GARLAND GARLAND LBJ/CENTRAL DFW DFW DOWNTOWN ROWLETT AIRPORT AIRPORT FOREST LANE FOREST/JUPITER Terminal B Terminal A HIDDEN ROYAL LANE LBJ/SKILLMAN BELT LINE RIDGE ROWLETT (Opens 2021) WALNUT LAKE HIGHLANDS D IRVING CONVENTION WALNUT HILL/DENTON HILL CENTER PARK LANE Lake Ray NORTH LAKE LAS COLINAS S. GARLAND Hubbard COLLEGE URBAN CENTER TRANSIT CTR. UNIVERSITY WHITE ROCK BACHMAN LOVERS UNIVERSITY OF DALLAS PARK LANE L LD White Rock VIA BUS 524 HIGHLAND LAKE RAY Lake LOOP 12 BURBANK PARK HUBBARD (future) INWOOD/LOVE FIELD SMU/MOCKINGBIRD TRANSIT CTR. IRVING SOUTHWESTERN MEDICAL DISTRICT/ PARKLAND DALLAS MESQUITE To Fort Worth CENTREPORT/ WEST IRVING DOWNTOWN IRVING/ MEDICAL/ MARKET CENTER DFW AIRPORT HERITAGE CROSSING MARKET CENTER CITYPLACE/UPTOWN DEEP ELLUM

PEAR VICTORY ST. PAUL BAYLOR UNIVERSITY MEDICAL CENTER AKARD WEST END L FAIR PARK /ARTS DISTRICT EDDIE BERNICE JOHNSON MLK, JR. T r UNION STATION rinity Rive CONVENTION CENTER LAWNVIEW CEDARS HATCHER COCKRELL HILL 8TH & CORINTH DALLAS ZOO LAKE JUNE TYLER/VERNON MORRELL HAMPTON ILLINOIS WESTMORELAND BUCKNER

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Blue Line Downtown Dallas Future Services

Red Line M-Line Trolley ROUTH to CityPlace/ DESIGN/CONSTRUCTION UNDERWAY Uptown Station NORTH PEARL Green Line CEDAR SPRINGS Silver Line (2022) OLIVE Victory Station MCKINNEY LIVE OAK HARWOOD Deep ST. PAUL Pearl/Arts Orange Line VICTORY Ellum PLANNING/DESIGN UNDERWAY ERVAY District GOOD LATIMERStation Station FIELD East D2 Subway (Inset Map) Orange Line LAMAR Transfer GASTON Weekdays Peak Only WOODALL RODGERS FWY ROSS FEDERAL Center CONTINENTAL West Akard LIVE OAK Transfer Station St. Paul PACIFIC Trinity Railway Express Center Station West End (No Sunday Service) ELM Station CESA TRE and TEXRail to Fort Worth MAIN GOOD LATIMER R TEXRail (Trinity Metro) COMMERCE CHAVEZ BLVD. Rosa Parks Plaza JACKSON CANTON WOOD A-Train (DCTA) W. COMMERCE YOUNG HARWOOD BELL

FIELD ST. PAUL GRIFFIN MARILLA ERVAY RICHLAND HILLS M-Line Trolley LAMAR EBJ Union MARKET AKARD Inset Map Station HOUSTON Dallas Streetcar Convention Center Station FORT WORTH Transit Center or FORT WORTH CENTRAL STATION Park & Ride FORT WORTH T&P STATION

11 DALLAS AREA RAPID TRANSIT TWO GREAT WAYS TO PAY & SAVE! MARKETING & COMMUNICATIONS P.O. BOX 660163 TAP MOBILE THE OFFICIAL NEWSLETTER OF DALLAS, TX 75266-7203 CARD APP DALLAS AREA RAPID TRANSIT

Nevin Grinnell Vice President Chief Marketing Officer Linda Webb-Mañon Senior Manager External Communications Jessica Jones Senior Manager Creative Services Denise Johnson Manager Customer Information/Production Christine Wilson Senior Graphic Designer Karen Ptacek Johnny Elbow Donn Coburn Writers Lupe Hernandez Reginald Loftin Photographers

CONNECT WITH DART Customer Information (routes & schedules) 214-979-1111 To subscribe or update your subscription: Online: www.DART.org/publications Phone: 214-749-3249 Mail: Inmotion - Marketing Department Dallas Area Rapid Transit P.O. Box 660163 Dallas, TX 75266-7203

PUBLISHED AUGUST 2020

FY 2020 DART Board of Directors

Paul N. Wageman – Chair ...... Plano

Michele Wong Krause – Vice Chair . . Dallas

Jonathan R. Kelly – Secretary . . . . Garland

Ray Jackson – Assistant Secretary . . Dallas

Robert C. Dye. . . . . Plano, Farmers Branch

Mark Enoch ...... Garland, Rowlett, Glenn Heights

MAKING NORTH TEXAS A BETTER PLACE Doug Hrbacek...... Carrollton, Irving

Patrick J. Kennedy...... Dallas DART and its employees serve in the community, aid our partners and neighbors, volunteer with local charitable causes, and implement Jon-Bertrell Killen...... Dallas sustainable initiatives that benefit the region. Amanda Moreno-Lake...... Dallas

Eliseo Ruiz III...... Dallas, Cockrell Hill

Rodney Schlosser...... Dallas

Gary Slagel. . . .Richardson, University Park, LEARN MORE: Addison, Highland Park DART.ORG/DARTSERVES Rick Stopfer...... Irving

Dominique P. Torres...... Dallas

12 132-016-0520 CW