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VOL IV No. 5 Dec. 2010 / Jan. 2011 Did You Know??? Many species of butterflies fly Hello Readers, south for the winter just like Tis the Season for spreading good cheer and thinking of those less fortunate than you. birds. Whether you are donating an item for our annual Toy Drive or serving meals at your local Your hair grows slower in the shelter, helping others is what makes this time of the year so gratifying. winter than in summer. We would like to thank all of the people that “Make It Happen” at the Custom Companies On average, one inch of rain is for our continued success! Your dedication is greatly appreciated. equivalent to 10 inches of snow. And don‟t forget about „Finding Perry‟s Moustache‟ and your chance to win a $50.00 gift th The number one forgotten thing card. Please send your answer to [email protected] no later than Friday, December 17 . to buy during the holidays – The committee wishes everyone a Holiday filled with joy and a New Year of good health and wealth! batteries! Happy Holidays, Jingle Bells is the most fre- The Newsletter Committee quently played holiday song. White Christmas is second. Of the 1300 species of mistletoe, only two are native to America; Custom Global’s New Cargo Security Measures by Matt Foley the American Mistletoe and the Dwarf Mistletoe. In an era with packages containing explosives, pat down procedures that are considered intrusive and The Romans named the first the looming air of 9/11 in the not too distant past it appears that even more stringent TSA regulations month of the year after Janus, are not only likely but inevitable. the god of beginnings and the guardian of doors and en- In the last issue we reviewed the mandatory 100% screening that went into place August 1. While Cus- trances. tom Global has been engaged in “known shipper” procedures and is completely compliant with all TSA regulations, we too went a step further to ensure the safety of our associates, customers and the entire nation. To alleviate any potential con- In December 1901, Walt Disney cerns, each and every employee within The Custom Companies was given a security threat assessment (STA). This is an was born in a cottage built by extension of the previous program which was limited to those who had access to air cargo shipments (all Custom Global his father located at 2156 N. Tripp Ave., Chicago. Logistics associates, all drivers and select dock personnel). Each associate has also been trained in security risk assess- ment, training that will be refreshed annually. Each associate has also been issued an emergency whistle and has been At age 35, Martin Luther King Jr. trained on the proper use of the whistle should someone who does not display a Custom or CDN ID badge be seen on the was the youngest person to win premises. the Nobel Peace Prize. Our cargo handling procedures have been revised as well. For more than 5 years, many of you have been aware of our air TSA Screening 1 freight “cage.” The purpose of that cage has not been to segregate or store high value cargo, but rather is to ensure that PSP 2 known shipper cargo that may travel on passenger planes is segregated from unknown shipper cargo. The procedures that are followed with known shipper cargo that will be travelling on passenger aircraft have been unwavering. All drivers that Auto-track 3 pick up this freight have STA’s and have been properly trained to accept cargo only from “known” individuals. To qualify a HR Corner 4 shipper as “known” is far more stringent that to simply “know” someone. It requires three ground shipments on non- consecutive days as well as a site verification form to be completed by a Custom Global representative. Once the ship- Black, Gold & Germs 5 ment is recovered, it is transported in a locked and secured vehicle either directly to the airport or to our facility. If it is Filling in the Blanks 6-7 dropped at our facility, it is then placed inside the “known shipper” cage until it is re-loaded on another secured and locked vehicle and taken directly to the airport. These procedures have never been compromised or deviated from. USA Cares 8 To take our process and procedures to the next level, you may notice that we have installed a WCPF 9 secondary cage “around” the original cage. What this means is that “ALL” Custom Global freight, deferred, expedited ground and true “air” freight is completely segregated from the Woods & Water 10 rest of the facility. The original cage has been maintained and even within the “outside” cage Mark’s Music Corner 11 the known shipper freight is still segregated from the unknown shipper freight inside the Custom Sports Center 12 “inside” cage. We are excited about the additional steps that have been taken by Custom Global and confident that we will continue to protect the nation’s security one shipment at a Halloween Contest 14 time. Recipes 15 The Custom Companies, Inc. - 317 W Lake Street Northlake, IL 60164 - www.customco.com VOL IV No. 5 December 2010 / January 2011 Page 2 PSP (Pre-Employment Screening Program) by Bruce Lenau Full implementation of CSA 2010 (CSMS) Carrier Safety Management System is just around the corner, it will be replacing the current SafeStat Carrier Safety Evaluation System (SEA’s) with Behavioral Analysis Safety Improvement Categories (BASICs). Following the rollout of the CSMS, another system the (DSMS) Driver Safety Management System will be implemented, estimates on time line for the complete roll-out of this system place it later in 2011. The DSMS will assign point values and scores to individual drivers based on their performance in the same BASICS that the carrier system. Another part of the new program that FMCSA has made available to carriers and drivers but that is not rolled out completely as of yet is called the (PSP) Pre-Employment Screening Program. I have included a link to the portal that has the methodology for scoring in this new system which is important to drivers (starting at page A.4 of the document). Carriers have access to driver PSP’s already and are using them to make more informed hiring decisions. We pay to obtain a prospective driver’s PSP which includes: DOT Recordable Accidents (Crash Indicator): Accidents and their scores remain on a driver’s (PSP) for a five year period. So if you have a DOT recordable accident here, and leave our company, that accident remains visible on your PSP to prospective employers for 5 years. Violations are based by category (BASIC) which include: Unsafe Driving (traffic citations) Fatigued Driving (hours of service violations) Driver Fitness (Suspensions, revocations, medical disqualifications, not possessing proper license or endorsement, etc.), Controlled Substance and NEW HIRES Alcohol (failed drug /alcohol test, refusal to test, etc.), Vehicle Maintenance (Any equipment violation cited during a roadside inspection), and Im- proper Loading /Cargo Securement (No or insufficient securement, wrong type or number of tie downs etc.) Violation severity weight is the number of points assigned to the Driver and Carrier Safety score for each violation. Violation in the DSMS “Y” indicates the violation the points will be as- sessed to the Driver’s Safety score as well as the Carriers. Violations that results in an Out Of Service will be assessed 2 additional points for each infraction. Scores are also weighted by time, a specific violation that happened within the last year has a multiplier of x3, within 1-2 years has a multiplier of x2, within 2-3 years ago the multiplier is x1 Robert Barbosa Joshua Beckman Francisco Hernan- dez Matt Howard Eric Inman Jasson Lansdown Jacklyn Mandera Gerald McPherson German Melendez Marcus Molina Raldo Moralde Christian Olsen Arturo Perez Angel Rodriguez Jose Scott Elesa Tofi The table above shows a violation of texting while driving (line 2); for this violation the driver would be assigned 10 points, plus 2 additional points Joel Vences would be added if the driver was placed Out of Service, making the total 12 points. For the first year after it occurred the driver point count would equal 36 points due to the x3 multiplier, the second year total would be 24 points, the third year total 12 points. After 3 years it falls completely off Jim Welsh the driver PSP. Violations that increase the risk of accidents are scored higher point severity weights, which is why speeding and texting while driv- ing are higher point values than the others. They create a higher risk factor for being involved in an accident than the others. Only one violation on the above table would be assessed only against the carrier, and not the driver as indicated by the “N” in the far right column. PSP profiles are requested after obtaining a signed release by the prospective driver, but must be ordered prior to making any offer of employment. A fee of $10.00 is charged for each order submitted. The profile contains basic driver information, 5 years of crash information, all roadside information data for 3 years including the date/location/inspection level and details of any violations cited, and a summary of all violations cited for the previous 3 year period. This provides an accurate picture for recruiters and hiring managers of the applicants’ compliance (or lack of) with the Federal Regulations. Trucking companies are not being required to obtain PSP’s at this point but many companies like ours are finding it to be an invaluable tool in helping to identify if potential drivers are qualified or unqualified for employment.

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