Annual Report 2009-10 Proof Read
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East Gippsland Shire Council Annual Report 2011/12 What is the Annual Report? East Gippsland Shire Council is committed to transparent reporting and accountability to its community. The 2011/2012 Annual Report details Council’s activities, achievements, challenges and financial performance during the 2011/12 financial year, and informs the community on how the commitments set out in the Council Plan 2009-2013 and the 2011/12 Annual Budget were delivered. The Annual Report is an important part of Council’s performance monitoring process, to ensure resources are used efficiently and East Gippsland communities are provided with value-for-money services. This report also gives information on the elected Council, the organisation and statutory information. Council’s overall financial position and performance is reported in the Audited Financial Statements for the period 1 July 2011 to 30 June 2012. Reporting framework The Council Plan 2009-2013 details Council’s vision, values and how it will deliver the strategic priorities identified in the community’s 2030 Vision - Unlocking the Future. The plan gives a clear direction to the organisation about specific outcomes to be pursued over the four-year period. Full year results on Council’s progress against these outcomes can be found in Section two: Performance against the Council Plan 2009-2013. Where to get a copy You can view a printed copy of the full Annual Report at any East Gippsland Shire Council Library/Business Centre, or download a copy from Council’s website. If you would like a copy of the full report sent to you, please contact our Citizen Service Centre. This year we have also produced a printed summary, available in the same way and from the same places as the full Annual Report. Contact us This document contains important information Fax (03) 5153 9576 about East Gippsland Shire Council. If you do Web www.eastgippsland.vic.gov.au not understand the content or would like further Email [email protected] information, please contact us in one of the following ways: In person Visit us at Telephone Bairnsdale - Corporate Centre: 273 Main Street Residents’ Information Line 1300 555 886 Lakes Entrance - Library/Business Centre: 18 Citizen Service Centre: (03) 5153 9500 (open Mechanics Street 8.30 am to 5.00 pm Monday to Friday) Omeo - Library/Business Centre: 179 Day Avenue Hearing or speech impaired customers Orbost — Library/Business Centre: 1 Ruskin Contact Council through the National Relay Street Service on 133 677. Paynesville - Library/Business Centre: 55 The Esplanade Post Write to us at: Outreach Centres East Gippsland Shire Council Bendoc Outreach Centre PO Box 1618 Buchan Resource Centre Bairnsdale 3875 Australia Cann River Community Centre Contents Section One: Overview of Council and the Strategies and Plans adopted in 2011/12 55 Organisation How we report on our strategies and plans 57 Performance against the Council Plan 2009- What is the Annual Report? 2 2013 57 How to read this Annual Report 4 Liveability 59 Our vision 5 Achievements and highlights 59 Values 5 Council Plan progress report 61 Community satisfaction - Liveability 65 Summary of highlights 2011/12 6 Liveability challenges 66 A message from the Mayor 10 Looking ahead 66 Sustainability 68 A message from the Chief Executive Officer 11 Achievements and highlights 68 Summary of financial performance 12 Council Plan progress report 70 Community satisfaction — Sustainability 73 Where does the money come from? 12 Sustainability challenges 73 How is the money distributed? 13 Looking ahead 74 End of year result 15 Productivity 76 Financial sustainability 15 Achievements and highlights 76 Council Plan progress report 78 Our region, our people, our diversity 16 Community satisfaction - Productivity 81 Productivity challenges 81 Our region 16 Looking ahead 82 Our people 16 Our heritage 18 Governance 83 Our diversity 18 Achievements and highlights 83 Your Council 20 Council Plan progress report 84 Community satisfaction - Governance 87 How the Council works 20 Governance challenges 87 Corporate governance 20 Looking ahead 88 Your Councillors 22 Fulfilling Councillors’ obligations 28 Statutory information 89 Council and committee meetings 30 Information available for public inspection 89 Events 33 Risk management 92 Awards and recognition 35 Insurances 92 Fraud Prevention Policy 93 Our organisation 38 Audit Committee 93 Internal audit 95 Executive management team 38 Local Government Investigations and Organisational structure 39 Compliance (Inspectorate) 95 Council activities and services at a glance 40 Best Value Victoria 96 Staff profile 47 Municipal Emergency Management 96 National Competition Policy Compliance 97 Organisation development 50 Donations and grants 98 Victorian local government indicators 104 Occupational Health and Safety 51 WorkCover 51 Section Three: Financial Report Section Two: Performance against the Council A guide to the Financial Report 107 Plan 2009-2013 Annual Fianancial Statements 30 June 2012 108 Planning framework 53 Glossary 184 Contact details 186 How to read this Annual Report This Annual Report is presented in three sections: Overview of Council Performance against the Council Plan 2009-2013 Financial performance 1. Overview of Council This section includes: summaries of Council’s achievements, highlights for the year and looking ahead; a summary of our financial performance; and information about East Gippsland, our Council and our organisation. 2. Performance against the Council Plan 2009-2013 This section provides more information about: the status and outcomes of the commitments made in the Council Plan; highlights, challenges and looking ahead to deliver these commitments; and Council’s overall performance against the Plan. Status Council’s progress against each commitment is shown by the following symbols: Target Achieved/Completed () Commenced and progressing to achieve target () Delayed (X) Where an action is delayed, an explanation of what is causing the delay is given. 3. Financial performance This section of the Annual Report shows how East Gippsland Shire Council performed financially from 1 July 2011 to 30 June 2012. It also shows the overall financial position of Council as at 30 June 2012. The financial report contains four sections: Summary Report Financial Statements Notes to the Accounts Standard Statements Section One Overview of Council Our vision This report shows how Council is delivering its vision to “work with the community to ensure a sustainable future through liveable and productive communities supported by a healthy environment”. This statement of purpose was made by the Council elected in November 2008. Values East Gippsland Shire Council is committed to achieving the strategic outcomes outlined in the community vision document 2030 — Unlocking the Future through the following values: Leadership Sustainability Transparency Accountability Engagement Innovation Social Responsibility Financial Responsibility Strategic Thinking Responsiveness Respect Equity Council East Gippsland Shire Council Annual Report 2011‐12 Page 5 of 187 Summary of highlights 2011/12 Liveability Goal Achievements Challenges and Looking Ahead Community Satisfaction Results Progress toward target Strong and vibrant Council’s library service was transferred to a place- Challenges Community satisfaction rating on communities create based model, delivering a larger range of services Working with the community to develop the appearance of public healthy, productive that are more flexible and responsive to the needs resilience in emergencies, with a focus places* and fulfilling places of individual communities. on vulnerable persons. Of the 36 activities to live. Community consultation took place to develop Rapid advances in the development of 100 aligned to this concept plans for the re-development of the new technology and increased demand 90 commitment in 2011/12, 80 Bairnsdale Library. within our communities for these 70 25% are complete and 71 Banking services have been kept in the Omeo services. 60 70 69% are progressing 50 region through a Westpac banking agency in Changes to Victorian Government laws 40 toward target. Council’s Omeo Service Centre. for health services. 30 20 An ongoing partnership with the East Gippsland 10 Aboriginal Arts Corporation to exhibit local Looking ahead 0 East Gippsland Shire Large Rural Councils Aboriginal artwork in the Brabuwooloong Gallery. Construction of the All Abilities Council Index Score average index score Council partnered with artists, performers, galleries Playground in Bairnsdale. An accessible 2012 2012 and venues to deliver events as part of the highly themed play space that reflects East successful Creative Gippsland Be Inspired festival. Gippsland’s landscape and major The festival is a cross-border initiative between the regional activities. Jointly funded by six neighbouring Councils in Gippsland. Council, the Victorian Government and The Let’s GET Connected project implemented 42 from community fundraising. new and improved public bus services between Implementation of the Access and Marlo and Bairnsdale at peak commuter times, Mobility Plan. The plan will guide the benefiting more than 20 townships. development of footpath infrastructure in Victoria’s high country towns have been linked with East Gippsland over the next 10 years. public transport for the first time. A Permanent bus Re-development of the Bairnsdale service has been established between Omeo and Library.