DELEGATES PROGRAMME
Local Government Conference 2019 TOWNSVILLE | 10-12 September President’s Message
Welcome to the 2019 Local Government Conference, Transformations!
It is a pleasure to welcome you to Townsville!
For Queensland local governments, change is occurring simultaneously in multiple components of our business. Disruptive technologies and social demands all contribute to an expected future which is vastly different to what we previously envisaged. As the conference theme suggests, we are considering the transformational approaches to meet these changes and new demands.
This conference is LGMA Queensland’s flagship event – an essential component of the Queensland local government calendar. In keeping with tradition, there are many opportunities for delegates to network, meet our valued corporate partners and explore the Townsville region and its many attractions.
The 2019 social programme commences with the President’s Welcome Reception on Tuesday afternoon, the ever popular yet competitive Beach vs. Bush activity (great fun for participants and spectators alike) on Wednesday afternoon and, to close proceedings on Thursday, the Gala Dinner. We will ensure you have a chance to broaden your networks, share your experiences and views and consider what you will take back to share with your council and teams.
I would like to take this opportunity to thank you for your continued support. I would also like to show my sincere appreciation for our corporate partners and suppliers whose significant contributions greatly assist us in delivering a conference that showcases and celebrates Queensland councils and their communities.
Have a great couple of days and I look forward to catching up with you!
Susan Jarvis LGMA Queensland President
2 | LGMA QUEENSLAND DELEGATES PROGRAMME | 3 Programme CEO Panel The CEO Panel is a regular feature of the Local Government Conference, allowing delegates to hear from a panel of CEOs about current challenges, distractions and satisfactions as well as pending changes. Keynote Session: accreditation. Learn more about Welcoming Cities and This year, the CEOs will focus on the future local government workforce. What is it that they anticipate Prepared for its impacts in Queensland communities. shifting in their organisations in coming years, from a structural and workforce perspective? What does Transformations Jane has been working in the community sector as a this mean for officers, what new or different skills will be required and what can we do to prepare? facilitator, manager, artistic director and community- Michael McQueen worker for the past 18 years. Focussing on using the Session Chair – Brett de Chastel arts as a method for engaging with communities she Every sector today is facing a Brett is the inaugural Chief has worked with all levels of government and has an Michael Fallon perfect storm of disruption and Town Planning Officer at Cook Shire, Executive Officer of the Noosa upheaval. In the face of the extensive work history with Brisbane City Council. Michael has a strong passion and Shire Council. He has held changes ahead, agility and adaptability will be more Jane is highly skilled in cross-cultural practice and sense of place for the Cook Shire senior management roles in important than ever. The future success and survival of has worked consistently with Aboriginal, Torres Strait local government for over 25 your organisation will rest on the ability to anticipate, community, with a focus on ensuring Islander, Pacific Islander and recently arrived migrant years throughout South East prepare for and pre-empt disruption. In this fast-paced that sustainable development is and refugee communities. She is currently the Queensland. He has experienced and compelling session, discover: achieved throughout the Shire. Queensland Coordinator for Welcoming Cities and in With almost 2 years in the public sector, Michael has plenty of local government change • The 4 forms that disruption will take in the coming this role supports, engages and connects with local said he has had to use his exceptional time-management in that time including two amalgamations and now a decade; Councils, shires, municipalities and communities to and collaborative skills which he developed through “start-up” council. Brett has also had five years in the develop and maintain diverse and thriving communities. • The key technology trends that will shape the future academic studies, elite athlete programs and living private sector operating a boutique local government including artificial intelligence, robotics and business overseas. Michael has a bachelor’s degree in Town consulting business. During this time, he provided local automation; Transforming Planning. government consultancy services to over 25 councils • The common culture and mindset traps that will Engagement across Queensland. set any organisation on a collision course with obsolescence – and how to avoid them; Dr Geoff Woolcock Ross Musgrove Brett holds a number of qualifications including a • Proven and practical strategies for staying one step Ross Musgrove has been the Chief Bachelor of Arts, a Bachelor of Law, a Masters’ of Geoff is a Senior Research Fellow ahead of change and remaining relevant. Executive Officer at Western Business Administration and an Australian Institute of at the University of Southern Downs Regional Council since Company Directors Diploma. Brett is also a Fellow of Michael McQueen understands what it takes to thrive in Queensland’s Institute for Resilient mid-2015 and in this short time has the Australian Institute of Company Directors, a Fellow a rapidly evolving world. Widely recognised for having Regions, and an Adjunct Associate injected a renewed confidence in of Local Government Managers Australia and is on the his finger on the pulse of business and culture, he has Professor at Griffith University’s Queensland Board of LGMA. helped some of the world’s best-known brands navigate School of Human Services and Social Work and QUT’s the organisation and its people to change and stay ahead of the curve. Centre for Children’s Health Research. He works with a be the best local government in In his down time, Brett can be found staying fit by Michael has written six bestselling books, including diverse range of public and private sector organisations Queensland. paddling on the Noosa River or doing surf patrols on helping develop whole of community outcome measures his latest book ‘Preparing Now for What’s Next’ and Clocking an impressive list of achievements for council Noosa Main Beach. for a variety of social interventions, particularly in socio- features regularly as a commentator on TV and radio. as CEO, Ross was named the 2017 Manager of the Year His work has featured in publications ranging from the economically disadvantaged communities. by Local Government Managers Australia in recognition UK Daily Mail to Medium.com and the Huffington Post. Gary Stevenson Geoff is an experienced social researcher with of his leadership and management excellence and in He is a familiar face on the international conference Gary Stevenson, Chief Executive considerable expertise in social and community service 2019 he succeeded in reducing the borrowings of WDRC circuit, having spoken to over 500,000 people across 5 Officer for Isaac Regional Council, planning and evaluation, including social impact to zero. continents since 2004, and is known for his high-impact, is an outstanding local government research-rich and entertaining conference presentations. assessment and project evaluation. He has more than 25 years’ community-based research experience nationally Ross has held senior positions in the Queensland leader with a very strong track Michael’s upcoming book, Teaching for Tomorrow, and internationally, in housing, youth and health sectors. Government, where he was instrumental in-service record. Gary has experienced the identifies the key trends that will shape the world of delivery improvement across the public sector. Ross full spectrum of leadership roles Geoff is a board director on the Australian National tomorrow, while providing a blueprint for ensuring our has served as Deputy Commissioner of the Queensland and possesses extensive knowledge Development Index (ANDI), the Brisbane Housing schools, students and educational systems are fit for Public Service Commission, Deputy Director-General and in local government. Gary’s local Company and the Logan Child-Friendly Community the future. He is the author of bestselling books “The Chief Operating Officer of the Department of Premier government experience spans three states over 35 years, Ultimate Book of Influence” which has been published Charitable Trust, a critical catalyst for the Logan and Cabinet, was a Clerk of the Executive Council and fulfilling roles from rural community councils through to in five languages and his latest release, “Useful Belief”, Together collective impact initiative, for which Geoff served on the Council for the Order of Australia. large city councils. which is one of the highest selling Australian business chairs its Research Alliance. Geoff was the chair of the books of all time, and his latest “Cut the Noise”. Australian Community Indicators Network (ACIN) from Gary has 21 years’ experience as a CEO, serving the 2010-2014, is on the executive steering committee for City of Perth, Redland City Council, Rockhampton City Transitioning Community Indicators Queensland (CIQ), an international Council and Corangamite Shire Council. With a robust research partner in the Korean Research Foundation’s Communities and caring leadership style, Gary has a strong passion Community Wellbeing Institute, is a contributing writer for grassroots local government service and ensuring the Jane Jennison for the community cultural development company future of communities is sound and sustainable. Beyond Empathy, a Fellow of the Life Course Centre of Welcoming Cities recognises that, Excellence, and is on the inaugural organising committee Listed amongst his achievements is being awarded of all tiers of government, local for the Queensland SIMNA chapter. the Public Service Medal in the 2008 Queens Birthday governments are best placed to Honours List for leadership in local government at Geoff is a frequent public speaker, commentator, understand the complexity and local, regional and state levels. He has a Masters’ of workshop facilitator and writer about building more diversity of their communities. However, they often effective evidence of what place-based approaches work Business Administration, Company Directors Diploma - engage in this work with limited resources and support. to improve community wellbeing. Australian Institute of Company Directors, post-graduate Members of Welcoming Cities provides unprecedented studies in Local Government and Engineering, and an access to a community of like-minded local government undergraduate degree in Civil Engineering. and community stakeholders engaged in community building through; knowledge sharing, partnership development, celebrating success, standards and
4 | LGMA QUEENSLAND DELEGATES PROGRAMME | 5 Future of Work Director-General The Millennial Panel Damien Walker Cathryn Lee The organisations senior local government officers are building today are not going to be enjoyed by the Damien was announced as current senior staff but by those coming up through the ranks. What do these millennials see as important There is plenty of noise about the the Director-General of the and what do they want their organisations to look like, for themselves and for the communities they serve? future of work. What jobs will be Department of Innovation, automated, what will happen to This panel flips the traditional CEO panel on its head. The millennial panellists will share their experiences and views Tourism Industry Development workplaces, how will we manage about local government. They will discuss what attracted them to roles in local government, what they like about local and the Commonwealth Games in virtual offices, the list is endless. government work and how they feel about councils as employers. They will explore their thoughts on might make December 2017. But what is the outlook really and them consider leaving a local government role, what will make them stay, what irritates them about the sector and its what are the timeframes that may apply? How much Previously he was the Director-General of the structure. Importantly, they will outline their expectations of their roles, their councils and their leaders and managers. will change and to what extent do we need to prepare Department of Tourism, Major Events, Small Business now? This session will explore the Future of Work in and the Commonwealth Games (DTESB). Australia as identified through Deloitte’s analysis of this Session Chair - Kayla Hales Damien has also been a Deputy Director-General (DDG) complex area. Kayla is the Asset Accountant at in DTESB and the Department of Housing and Public Andrew Chesterman Andrew is the CEO of Redland Mareeba Shire Council and has Works and was Queensland’s Deputy Coordinator- Cathryn is an Associate Director in the Macroeconomic City Council. He has an extensive worked for council for around two General. Policy and Forecasting Group of Deloitte Access background in strategic leadership and half years. Kayla participated Economics. Cathryn has extensive experience as an Before leaving Adelaide to live in Queensland, Damien and public administration and has in the north Queensland Rural economist in both the public and private sectors, held senior executive roles in the South Australian held various senior executive and Management Challenge in 2018. having joined Deloitte Access Economics from the Government in infrastructure planning and delivery, Director-General/CEO positions Kayla has a bachelor’s in business Commonwealth Treasury. Her work focuses on investment facilitation, contract management and within the public sector. Andrew has an authentic and majoring in Accounting and she has providing economic forecasts in relation to mergers and reform implementation. Just prior to his move, Damien motivating leadership style that builds purpose-driven, commenced studies for CPA Accreditation. She enjoys acquisitions, trade and infrastructure assets, as well as led the delivery of major health infrastructure, including collaborative organisations. He has led significant keeping fit and spending time with family fishing and government budget analysis. Cathryn was one of the the $2 billion New Royal Adelaide Hospital, the South cultural and organisational change programmes across camping. main authors of the latest edition of Deloitte’s Building Australian Health and Medical Research Institute and the a wide range of organisations including local and state the Lucky Country series, titled ‘The path to prosperity: Glenside Campus Redevelopment. governments. why the future of work is human’. Teagan Collier Damien holds academic qualifications in public policy Andrew is a values-driven individual who has a history of Teagan is Library Assistant at and planning and has broad experience, particularly Facilitating Transparency building cohesive teams, often in the face of significant Noosa Council. In this role, in the economic development and strategic planning disruption, and apply his strategic planning abilities to she is responsible for planning Neil Glentworth arena. forge and communicate a new direction and obtain buy- and delivering digital literacy in from customers and stakeholders alike. programmes across the community. OpenGov was founded in 2012 She also manages the Library’s by Zac Bookman, Joe Lonsdale, As the Qld Public Service Commission CEO, Andrew Facebook and Instagram accounts and technologists from Stanford garnered the support across all Directors-General in which are very active pages, University, who studied government the Queensland Government to raise departmental describing coming events and the diverse activities the budgeting in the aftermath of the awareness and implement workplace strategies to libraries offer. Teagan has worked for Noosa Council Great Recession. They observed respond to domestic and family violence. He also for about 5 years. Surprisingly for her role, she says she dedicated public servants struggle against outdated personally initiated Government’s involvement in the doesn’t like to read print books and instead prefers to technology that prevented them from accessing timely Queensland Male Champions of Change programme and listen to audiobooks, mostly while walking, running, or spending information and communicating their priorities commenced its current Diversity and Inclusion Strategy. climbing mountains. to citizens and elected officials. Their response was to He is a strong believer in motivating employees by build a cloud-based solution to power more effective communicating strong purpose and by allowing people and accountable government. Today, OpenGov is the autonomy necessary to make decisions. Luke Porter providing public service agencies (local and state) Luke Porter started in Western across the world with the network and data to achieve Downs Regional Council (WDRC) better budgeting, performance, communications, Sha-Lane Gibson with a cadetship in civil engineering reporting, and open data that ultimately result in better Sha-lane is the Indigenous Projects and has now taken on a new role as outcomes for the public. Learn about what OpenGov Officer at Cook Shire Council, Engineering Project Manager. He can do and how it is being rolled out in Australian local a newly created role. She has has worked in local government for government. previously worked with Cape York 9 years and his roles have included Partnerships and PAMA Futures. Neil is the founder and chair of information and data Civil Design Cadet (5 years), Utilities She is currently studying a Diploma management firm GWI, growing the business from his Technical Officer, Civil Design Officer (3 years) and of Business Administration. She is kitchen table into the respected national professional currently Project Manager, where he has worked with particularly interested in community services company it is today. He is passionate about projects involving roads, bridges, bikeways and more. engagement and has been part of the Reconciliation productivity at a macro level and is an active advocate Luke studied engineering at USQ and enjoys fishing, Working Group in Cooktown. of economic growth and the creation of public and hiking, and more recently, Toastmasters. shareholder value. Neil is known for his no-nonsense advice with a focus on practical ways to leverage data for social and economic benefit. Most recently Neil developed Democracy Intelligence, a data-driven service that understands the political, social and economic activities in a given geographical region, ultimately empowering decision makers in this growing age of
6 | LGMA QUEENSLAND DELEGATES PROGRAMME | 7 Concurrent Session 1 Concurrent Session 3
Service Planning in the context of Sustainable Councils Collaboration in Transformation: Delivering Owen Harvey Digital Solutions from Co-Design to Execution Owen Harvey was appointed a Director of the Board of CT Management Group in October Fiona Cullen and Keirstyn Spencer 2016 and manages the Queensland division. A qualified engineer, Owen has over 30 years’ experience working in private sector consultancy firms and Australian and Queensland Join Fiona Cullen, Communications Manager and Keirstyn Spencer, Responsive Government departments in various senior management and project management roles. Councils Lead from Redman Solutions. Cities and communities are going He has extensive experience supporting clients in government, local government and through a period of rapid change. The way we work and the technologies private industry on a wide range of building and infrastructure projects across the full we are exposed to have the ability to transform the way councils deliver asset lifecycle. His expertise and knowledge lies within the management of assets, services to their communities. The number one thing that stands in the way facilities, projects, contracts and risk management as well as feasibility assessments. of great transformation is effective execution. Redman Solutions has been Owen has a full appreciation of the challenges faced by public sector working with councils to deliver people-first digital transformation projects organisations in terms of service delivery requirements, stakeholder for over 15 years. Fiona and Keirstyn will share some of their execution accountability, procurement and corporate sustainability. experience, give you some insights of what’s coming and explore the opportunities for councils to collaborate and embrace digital transformation. Industrial Manslaughter: the new framework Martine Care Collaboration, Koalas and Coalitions – Changes to industrial manslaughter provisions in Work, Health and Safety legislation have Forging a new National Park for SEQ created new provisions and penalties for persons conducting a business. Martine will explain the provisions and what they mean for local government officers. Brett de Chastel Martine has nearly seven years’ experience in local government and industrial relations law, and Hear from the winner of the Local Government Excellence Award for in addition has spent three years working at Cairns Regional Council (first as a property officer, Collaboration as to how Noosa Council managed to forge a 10 year then as an HR officer). With this experience, Martine has seen first-hand the types of challenges partnership agreement by convincing three different government and opportunities that local governments face, and knows how to achieve quick, favourable, and low cost solutions to their legal issues. Acting for a range of local governments, Martine departments, a private sector logging company and a large not for advises on issues involving general compliance with the Local Government Act 2009 and Local profit community environment group to put a shared aspirational goal Government Regulation 2012, rating issues, local laws, and tendering and contracting. ahead of their own agendas. Learn about this unique koala preservation project that has now attracted international philanthropists such as She has acted in complex land tenure issues, and has extensive experience in managing Indigenous matters. Martine assists Aboriginal and Torres Strait Islander councils with leasing, the UK Body Shop and created regional scale koala corridors. land management, land trust and council meetings. Martine also has significant experience advising councils on employee and industrial relations issues. She not only provides general advice, but also regularly completes workplace investigations and has appeared in both the Concurrent Session 4 Queensland Industrial Relations Commission and the Fair Work Commission on behalf of her clients. Economic Outlook Concurrent Session 2 Guy Rundle Economic outlook predictions are varied and, in the current environment, rarely Transforming Security very positive. What is really going on and what does this mean for Queensland Georg Thomas communities: the larger coastal cities, the resource centres, agricultural areas, isolated islands and everywhere in between? Guy is the Head of Investment In this session, Georg Thomas, National Security and Risk Manager at Corrs Chambers at LGIAsuper and is well placed to explore the outlook and trends across the Westgarth will present on key cyber risk areas for local government and best practices for state, focusing on the future of different regions and their economies. mitigating those risks. The session will finish by walking through an actual incident that occurred at a Council that the Corrs Cyber team responded to, including a brief demonstration on how easy it is to Fraser Coast Regional Council, Community Builders conduct an attack. James O’Connor Speaking their Language – Through the exploration and practical application of asset-based community development principals, the Community Builders Program worked to empower Building disaster resilience in the City of Logan members of the small communities in the Fraser Coast Region to drive Laura Cooper community led change. The Community Builders Program helped to develop strong partnerships between the regions’ communities, whilst also providing The City of Logan is a diverse and growing community that is home to more than 320,000 an opportunity to develop and repair relationships with key community drivers people from more than 217 cultures, with more than 17,000 people living in Logan requiring and influencers. The program has led to the development and implementation help due to disability. The disaster management team saw a need to ensure that local disaster management information is accessible and inclusive to all community members. of three community driven initiatives and a governance program working to New resources were developed to enable people living with disability and people from support community run organisations in the region. different cultural backgrounds to understand the risks associated with disasters, while As the Coordinator of Community Development with the Fraser Coast Regional also encouraging the broader community to take responsibility for its safety by identifying Council James leads the Community Development team in building the means to better prepare for, respond to and recover from natural disasters. The subsequent strength, social wellbeing and resilience of the region’s communities. development of audience-specific resources in partnership with key service providers and the community promotes and encourages a shared responsibility for disaster resilience. With 11 years in councils, James is a passionate advocate for supporting and promoting social justice for minorities in our communities, and the social and Laura Cooper has experience in disaster management arrangements, policies and procedures having spent 11 years in disaster management roles focussing on the principles of planning, wellbeing factors that lead to inequality in our society. He believes in working preparedness, response and recovery. Laura has formed part of various response teams with our youth in building better, resilient and accepting communities for our for events such as the Brisbane 2011 floods, the G20 Global Leader’s Summit in 2014 and future generations. Logan’s largest flood event in 2017. Laura has held pivotal roles in operations management and provides representation on local and district disaster management groups for Logan.
8 | LGMA QUEENSLAND DELEGATES PROGRAMME | 9 2019 Australasian Southern Downs Regional Council Minister’s Update Management Challenge Carly Hansen Minister for Local The Australian Management Challenge is a unique Carly started with Southern Government, Racing and experiential learning programme which puts council Downs Regional Council 13 Multicultural Affairs – The teams in competition to complete a range of tasks. years ago as a Swimming Hon Stirling Hinchliffe MP The learning opportunity offered is exceptional Teacher and has since moved Stirling Hinchliffe is the Minister but, even more, the innovation that the teams through the Indoor Recreation for Local Government, Minister show in solving problems in their communities is and Aquatic Centre, Customer for Racing and Minister for Multicultural Affairs. an exemplar to councils across the state. Four of Service and Revenue and Records Stirling has served in a variety of economic and this year’s teams will outline some of their ideas. before taking on her current role as Administration Officer for Parks and social portfolios, overseeing the development of Cairns Regional Council Gympie Regional Council Operations. She recently completed her first Project affordable housing choices, a strong regional plan Management stint being responsible for the design balancing economic growth and protection of our local Gympie’s Management Challenge Team, The From winning challenge team, 100% Humidity from and construction of two off-leash dog parks. environment, and delivering employment programmes Empowered VI, was formed in February 2019 through Cairns Regional Council, presenting are Sophie including Skilling Queenslanders for Work. a process of self-nomination. There were so many Outside of work, Carly volunteers at the Warwick Barrett, Angelo Finocchiaro and Marina Dunstan. applicants that interviews had to be held with Hockey Association as a player and as Secretary on As Local Government Minister, Stirling recently oversaw Sophie Barrett candidates pitching themselves and the benefits of the Board. She enjoys promoting the sport in Warwick the passage of historic new laws aimed at increasing the LGMA Management Challenge to the panel. and getting people out and active in the community. transparency and accountability in the sector. Prior to Sophie is a Strategy and She is particularly proud that, this year, she and her his election as the State Member for Sandgate, Stirling The resulting team came from all corners of the Sustainability Advisor at Cairns daughter took on the leadership of the Girl Guide worked for a training company and has worked in public organisation; from Corporate and Community Regional Council and holds a Unit in Warwick after a 7-year hiatus. They have loved and private sector jobs and run his own small business. Services, Iona Armstrong and Dylan Teakle; from Bachelor of Science in Architecture getting back to the Girl Guide Unit and spending time Infrastructure Services, Kurt Madden; from the Office (USyd) and qualifications in with an amazing group of young women and she says of the CEO, Thomas Daunt and Kymbeline Russell; Sustainability. She has worked for that being able to offer the girls an opportunity to Keynote Session: and from Planning and Development, Sam Cook. over 20 years in local government develop socially and emotionally is very rewarding. Transition from the Noise and private practice in the areas The team brought a diverse range of work and personal of architecture, urban design, sustainability and experience to the challenge and showed great drive Chris Helder strategic planning. She is currently managing the Sean Beck and commitment throughout taking home some high This is a session which Cairns Coastal Hazard Adaptation strategy and leads scores. Still meeting regularly following the challenge, Sean Beck is the current acknowledges our daily inundation a cross Council team of managers for a coordinated the team hopes to bring about positive organisational Development Assessment of so much NOISE! With everything approach to Liveability and Sustainability. She has change as well as empowerment to others wishing to Coordinator at Southern Downs from media, social media, endless a particular interest in Tropical Urbanism, Smart begin the LGMA Management Challenge journey. Regional Council. Graduating emails and countless meetings, it can feel like fifty Cities, Sustainability, Liveability and Innovation. from University in early 2018, thousand things hitting us from every direction. In Redland City Council Sean started his career as this context, it becomes more important than ever to a Planning Officer with the Angelo Finocchiaro identify what gets results and what is simply a waste of Kailesh Naidu Development Assessment team. During his time as time. This compelling keynote will have an immediate Angelo is an economist with Planning Officer, Sean was a member of the SDRC impact on your ability to focus and prioritise for greater Kailesh Naidu is the Principal over 20 years’ experience. team that competed in and won the 2018 LGMA Rural success. This session will explore these new techniques: Adviser Internal Audit at Currently employed as the Management Challenge (Southern Queensland). The Redland City Council and heads • Accelerated Focus – technique to Program Leader for Economic management skills that were developed in this challenge up the internal audit function. increase concentration and demonstrate Development at the Cairns helped provide a foundation for Sean’s current role Kailesh is both a Certified how to achieve more in less time; Regional Council, the emphasis as the Development Assessment Coordinator. Practicing Accountant and • Circles of Importance – technique for prioritisation, of his work is sees him involved Certified Internal Auditor. He Sean is a determined young professional who believes simplification and eliminating distraction; in investment facilitation and support, stakeholder has over 10 years’ experience that sustainable planning requires a delicate balance and community engagement, project management, • 10 Seconds of Guilt…Move On – technique to manage in various industries including local government, between the objectives of a developer and the council. industry development and international trade. He is a internal negativity and increase individual production telecommunications, hospitality and public practice. He has a keen interest in all facets of local government strategic and innovative thinker in addressing key public Chris Helder is a business communication genius and Kailesh is passionate about embedding robust and enjoys playing and watching a variety of sports. policy challenges to drive economic development. master storyteller whose presentations have radically governance and risk management practices and transformed how thousands of people worldwide has a keen interest in emerging technologies. communicate with clients, customers, colleagues, Marina Dunstan staff and teams. He has been a professional speaker for 16 years and has done over 2,000 presentations With a background as a criminal around the world. He is a certified practitioner defence lawyer, Marina left the of Neuro-Linguistic Programming specialising in dark side and joined Cairns advanced communication and behavioural modelling. Regional Council in 2013 in the Planning & Environment For those in the business of selling a proposal or an Department. Since then, Marina’s idea, the ability to influence and persuade others is experience has spanned across one of the most valuable skills you can have. Given managing multi-disciplinary teams in planning, that we are now living in an age where digital building, environmental, environmental health communication often compromises our powers and local law compliance. As the Coordinator of of persuasion, our need to engage in effective Licensing & Approvals she has the responsibility face-to-face communication has never been more for managing Cairns Regional Council’s property important. Chris teaches how to choose the right portfolio, directly overseeing the cemetery operations, kind of communication techniques for any situation, management of health and local law licensing. so when you speak, you know people are listening!
10 | LGMA QUEENSLAND DELEGATES PROGRAMME | 11 TUESDAY 10 SEPTEMBER 2019 THURSDAY 12 SEPTEMBER 2019
Delegates’ Registration 08.00am – 08.30am Coffee on Arrival 08.30am - 08.45am LGMA Queensland Update Damien Walker, Director General 3.30pm – 4.30pm 08.45am – 09.00am Department of Innovation, Tourism Industry Development and the Commonwealth Games The Millennial Panel: Designing Councils for Future Employees Session Chair: Andrew Chesterman, President’s Welcome CEO, Redland City Council 4.30pm – 6.30pm Announcement of the: 09.00am – 10.00am Sha-Lane Gibson, Cook Shire Council 2019 Young Manager of the Year Award Kayla Hales, Mareeba Shire Council Teagan Collier, Noosa Council Luke Porter, Western Downs Regional Council WEDNESDAY 11 SEPTEMBER 2019 10.00am – 10.30am Morning Tea
08.00am – 08.30am Coffee on Arrival 10.30am – 11.50am Concurrent Sessions Service Planning in the context 08.45am - 09.00am Welcome 10.30am – 11.50am of Sustainable Councils Keynote Session Owen Harvey, CT Management 09.00am – 10.00am Prepared for Transformations Industrial Manslaughter: the new framework Michael McQueen 10.30am – 11.50am Martine Care 10.00am – 10.30am Morning Tea Transforming Security 10.50am – 11.10am Transitioning Communities Georg Thomas, Corrs Chambers Westgarth 10.30am – 11.15am Jane Jennison, Welcoming Cities Speaking our Language 10.50am – 11.10am Transforming Engagement Laura Cooper, Logan City Council 11.15am – 12.00pm Geoff Woolcock, Griffith University Collaboration in Transformation: Delivering Digital Solutions from Co-Design to Execution 12.00pm – 12.45pm Lunch 11.10am – 11.30am Fiona Cullen and Keirstyn Spencer, Redman CEO Panel Session: The Change Agenda Solutions Session Chair: Michael Fallon, Town National Park Collaboration 11.10am – 11.30am Planning Officer, Cook Shire Council Brett de Chastel, Noosa Council Ross Musgrove – CEO, Western Economic Outlook 12.45pm – 1.45pm 11.30am – 11.50am Downs Regional Council Guy Rundle, LGIAsuper Community Builders Brett de Chastel – CEO, Noosa Council 11.30am – 11.50am James O’Connor, Fraser Coast Regional Council Gary Stevenson – CEO, 12.15pm – 1.00pm Lunch Isaac Regional Council 2019 Australasian Management Challenge Future of Work 1.45pm – 2.15pm Cairns Regional Council Cathryn Lee, Deloitte Access Economics 1.00pm – 1.45pm Gympie Regional Council Facilitating Transparency 2.15pm – 3.00pm Redland City Council Neil Glentworth, OpenGov Southern Downs Regional Council LGMA Queensland 3.00pm – 4.30pm The Hon Stirling Hinchliffe MP - Minister for Local Annual General Meeting 1.45pm – 2.00pm Government, Racing and Multicultural Affairs Beach vs. Bush Challenge 3.30pm – 5.00pm Keynote Session After 5.00pm – At Leisure 2.00pm – 3.00pm Transition from the Noise Chris Helder
Gala Dinner 6.30pm – 11.30pm Announcement of the: 2019 Manager of the Year Award!
12 | LGMA QUEENSLAND DELEGATES PROGRAMME | 13 Venues
Delegates’ Registration Pavilion 1 Terrace
Conference Sessions/Networking Lounge Pavilions 1,2,3
President’s Welcome Reception Pavilion 3 Terrace
AGM Pavilion 1
Gala Dinner Pavilions
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DLGRMA_LGMA_mag_advert3_v2.indd 1 26/07/2019 4:55:05 PM WELCOME TO THE 2019 LGMA QUEENSLAND LOCAL GOVERNMENT CONFERENCE CORPORATE PARTNERS
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CREATING COMPANY PAGE# Bing Technologies...... 22 MUTUAL Colin Biggers & Paisley...... 22 Corrs Chambers Westgarth...... 23 LGRS BENEFITS CQ University...... 23 CT Management...... 24 LGIS FOR LOCAL Tasmania Department of Communities, Disability Services and Seniors...... 24 JMAPP Department of Local Government, Racing and Multicultural Affairs...... 25 GOVERNMENT Energy Queensland...... 25 Gadens...... 26 jlta.com.au .id the population experts...... 26 Infocouncil...... 27 IT Vision...... 27 JLT...... 28 King and Company...... 28 LGAQ...... 29 LG Hub...... 29 7500_16_EV_HF_NQLGA_Conference_Advertisement_JLT.indd 1 13/07/2016 11:44:29 AM LGIAsuper...... 30 LGMS...... 30 LOGO Appointments...... 31 MacDonnells Law...... 31 McArthur...... 32 McCullough Robertson...... 32 McInnes Wilson Lawyers...... 33 Mead Perry Group...... 33 Nexium...... 34 Peak...... 34 PKF...... 35 Preston Law...... 35 QTC...... 36 Redman Solutions...... 36 Shepherd Services...... 37 SPA...... 37 TechnologyOne...... 38 Telstra...... 38
DELEGATES PROGRAMME | 21 BING TECHNOLOGIES PTY LTD COLIN BIGGERS & PAISLEY CORRS CHAMBERS WESTGARTH CQUNIVERSITY AUSTRALIA Suite 54, 26-32 Pirrama Rd Level 35, Waterfront Place, 1 Eagle Street GPO Box 9925 Queensland Campuses: Brisbane, Pyrmont NSW 2009 Brisbane QLD 4000 Brisbane QLD 4000 Bundaberg, Cairns, Emerald, Gladstone, Contact: Carl McClure Contact: Contact: Brent Lillywhite, Partner Mackay, Rockhampton, Townsville T: 1300 309 800 T: 07 3002 8700 T: 07 3228 9420 Student enquiries: 13 27 86 M: 0430 064 145 E: [email protected] E: [email protected] W: www.cqu.edu.au E: [email protected] W: www.cbp.com.au W: www.corrs.com.au W: bingmail.com.au
Bing Technologies provides a secure outbound Colin Biggers & Paisley is the trusted partner of Corrs is Australia’s leading independent law CQUniversity Australia has one of the communications solution to facilitate the automated Queensland local governments, for whom we are firm, focussed on bringing insight, innovation largest footprints of any university in delivery of postal mail, fax, email, SMS and voice on the legal and policy designers of strategic and and agility to create success for our clients. Australia, proudly offering a wide variety tactical solutions to exceptionally challenging of TAFE and university qualifications. behalf of organisations, both public and private. We are local government experts who provide problems. We have more than 50 years’ experience Many local governments across Australia comprehensive legal support to local governments Our courses are designed alongside of planning, designing and executing legal and have streamlined communication, simplified around Australia. Our superior level of legal industry, to prepare you with up-to-date, policy solutions for Queensland local governments. workflows and generated savings by reducing service is founded on a deep understanding of real-world knowledge and skills. We are passionate about local government law and local government processes, motivators and the overall costs associated with the processing Choose to study on campus at one of our many policy, and we pride ourselves on acting for a wide culture. We create true partnerships with our of outbound communications to residents. locations or online and benefit from our award- range of urban and regional local government entities. local government clients in which we share the Bing integrates seamlessly with existing technology winning and experienced teaching professionals, as The solutions we design extend beyond legal and challenges and opportunities faced, corresponding platforms and maintains strict policies and well as our focus on student services and support. policy advice, and represent sensible, commercially with our commitment to provide ‘top tier’ legal procedures for safeguarding data privacy. focussed outcomes which accommodate private service to drive the success of our Council clients. Ranked in the top two per cent of universities interests in the context of established public interests. worldwide* and awarded five stars for Full-time Requiring no upfront investment, no process Corrs is independently recognised as the leading change, Bing is easy to use and comes with Employment and Starting Salary+, CQUniversity Colin Biggers & Paisley has built long and firm in both Australia and the Asia-Pacific, having full training and cost transparency across can help you be what you want to be. trusted relationships through continuous and recently been voted as the number one firm in departments and organisations and will digitally exceptional performance. We understand that the whole APAC region by the legal 500 Client *Times Higher Education World University Rankings transform your internal mail process. exceptional performance is the foundation Intelligence Report. As a pre-qualified supplier of 2017–2018. Visit www.cqu.edu.au/reputation. legal services through the Local Buy panel, Corrs It’s simple. It’s secure. It’s Bing. of success, and we apply our philosophy of +The Good Universities Guide 2018. critical thinking and our process of strategy to provides industry-leading service and advice to ensure an unparalleled level of planning, design local governments throughout Queensland. and manoeuvre to achieve that success. We are known for our Trusted Partners, Strategic Thinkers, Legal and Policy Designers and Tacticians. Our credo is to Lead, Simplify and Win with Integrity. Our credo therefore requires us to partner by integrity, lead by planning, simplify by design and win by manoeuvre.
22 | LGMA QUEENSLAND DELEGATES PROGRAMME | 23 CT MANAGEMENT GROUP DEPARTMENT OF COMMUNITIES, DEPARTMENT OF LOCAL ERGON ENERGY 39 Old Cleveland Road DISABILITY SERVICES GOVERNMENT, RACING AND Energy Queensland Limited Capalaba QLD 4157 AND SENIORS MULTICULTURAL AFFAIRS E: [email protected] T: 1300 500 932 111 George Street, Brisbane QLD 4000 Level 12, 1 William Street, Brisbane QLD 4000 W: www.communities.qld.gov.au PO BOX 15009 City East QLD 4002 Ergon Energy and Energex, as part of Energy CT Management Group’s core business is providing W: www.dilgp.qld.gov.au Queensland, are Australia’s largest electricity services and support to all disciplines and service The Department of Communities, Disability Services distribution company, connecting electricity supply areas to the Local Government sector nationally. and Seniors is the Queensland Government The Department of Local Government, Racing to 2.3 million customers across Queensland. agency focused on building thriving communities, and Multicultural Affairs is a contemporary CT Management Group’s vision is: “CTMG is the The business was formed as a Queensland delivering quality, targeted support. organisation enabling sustainable, vibrant trusted partner in building the financial sustainability Government-owned corporation in 2016 through inclusive and confident local communities. and service capacity of organisations nationally”. We aim to improve the social and economic the merger of Ergon Energy and Energex. wellbeing of people and places by delivering Our services and products are provided from offices Energy Queensland is driven by its vision to energise quality targeted support, so that Queenslanders located in Queensland, Victoria and Tasmania. Queensland communities not just through its of all ages, backgrounds and abilities can 220,000km of electricity network, but also through For over 23 years our company has been driven participate, are included and resilient, and enjoy its commitment to deliver better outcomes for by its values, providing professional assistance to high levels of social and economic wellbeing. customers, employees and all Queenslanders. numerous councils and organisations across Australia. Distributed energy, energy storage and electric CT Management Group’s distinctive competencies vehicles all have a part to play in the future Energy are their experience, maturity and independence Queensland is developing for its customers. delivered to Councils by over 115 highly qualified and experienced associates. Our Group provides high quality consultancy services and technology driven products specialising in Financial Management, Asset Management, Organisation Development, Service Planning, Contract & Project Management and Professional Placements. Sustainability is a key priority of councils and providing Financial Sustainability Reviews, to ensure sustainable service delivery and capital investments is our core business. CT Management Group’s business model offers Clients the best possible combination of experience and value matched to needs. If we can assist you in anyway, then please contact us on 1300 500 932.
24 | LGMA QUEENSLAND DELEGATES PROGRAMME | 25 GADENS .id – THE POPULATION EXPERTS INFOCOUNCIL IT VISION Level 11, 111 Eagle Street 10 Easey Street Unit 1/33 Ryde Rd PO Box 881, Canning Bridge WA 6153 Brisbane QLD 4000 Collingwood Vic 3066 Pymble NSW Australia T: 08 9315 7000 Contact: Greg Meek T: 03 9417 2205 T: 61 2 9496 9500 F: 08 9315 7088 T: 07 3114 0215 E: [email protected] E: [email protected] W: www.itvision.com.au W: www.id.com.au Gadens is a full service commercial law firm and With over 240 clients, Infocouncil is the leading IT Vision has been developing Digital Enterprise has been owned and operated in Queensland for .id’s team of population experts combine an in- solution in Australia and New Zealand for Solutions for Local Government and similar more than 30 years. We have 26 partners and depth knowledge of people and places with online managing council agendas and minutes. industries for more than 30 years. over 280 employees in our Brisbane office. information tools to help local councils and regional Creating and distributing agendas and minutes Proudly Australian privately owned and authorities decide when and where to deliver services Gadens has been a long standing advisor and is a repetitive, labour-intensive process which operated, we are the provider of a range to meet the changing needs of their community. training provider to government at all levels (local, benefits greatly from automation. So much so that of Local Government software packages state and federal). Our advice is far reaching .id’s online tools include profile.id (community governance staff wonder how they ever managed including our flagship ERP, SynergySoft, and and covers all statutory functions, procurement, demographic profile), atlas.id (spatial atlas), before. Additionally, the Infocouncil workflow more recently the Altus platform solution. planning and environment, property, contracting, allows you to run a paperless meeting process. forecast.id (population forecast) and economy. Our fully integrated SynergySoft suite delivers a governance, construction and infrastructure, id (economic profile including impact analysis). The dedicated Infocouncil team continue to wide array of modules and features based around administration law, employment and industrial .id currently has over 320 local government refine and enhance our product with regular the everyday needs of council staff, and our latest relations, regulatory, litigation and debt recovery, clients across Australia and New Zealand, provide updates. Our customer support is legendary. We addition, Altus, is a fully cloud-based solution. commercial and corporate services. more than 600 interactive website tools and work hand in glove with Microsoft technology, Other additions to the IT Vision Altus product We are members of the Local Buy Legal Services also offer comprehensive consulting services including Office 365 and Azure cloud. portfolio include business analytic tools, risk Panel. We are proud of our culture where the including housing studies, economic analysis/ management, a suite of mobile apps and purchasing principles of sustainability and sound corporate profiles and strategic planning assistance. and online timesheet solution, to name a few. responsibility are embraced and lived by our These products add significant efficiency and people every day. We provide a personalised business value to your organisation. Coupled service for our clients with the partners taking with our range of Business Process Management a hands on approach to every matter. We are Service such as Payroll, Rates and Finance enthusiastic supporters of local government through processing, these solutions have become the organisations such as LGMA Queensland and cornerstone of productivity improvement and have a fast growing local government practice. risk mitigation for many of our customers. We pride ourselves on the ability to deliver on the needs of our customers and the provision of excellent service in a highly competitive environment. Due to our large and regionally diverse customer base, we are continually developing services that use the latest in telecommunications, technology and business processes to ensure that our customers receive the very best assistance, training, support and value for money, regardless of location. With over 180 councils already using our software in support of their organisations, IT Vision is the perfect choice for your council. For further information please contact [email protected]
26 | LGMA QUEENSLAND DELEGATES PROGRAMME | 27 JLT KING & COMPANY LOCAL GOVERNMENT LG HUB PO Box 2321 Level 7, Quay Central, 95 North Quay ASSOCIATION OF QUEENSLAND Contact: David Chapman Fortitude Valley Qld 4006 Brisbane Qld 4001 T: 1300 542 700 Level 20, Contact: Jenny Dooley Contact: Tim Fynes-Clinton E: [email protected] 320 Pitt Street T: 07 3000 5519 T: 07 3243 0000 Sydney, NSW, 2000 E: [email protected] E: [email protected] The Local Government Association of T: 02 8014 7665 W: www.jlta.com.au/rsqnt W: www.kingandcompany.com.au Queensland (LGAQ) is the peak body for local E: [email protected] government in Queensland. We are a not-for- W: www.lghub.com.au At JLT Public Sector we do things differently. King & Company has been servicing the legal needs profit association setup solely to serve the of Queensland Councils for over 100 years and is state’s 77 councils and their individual needs. Business Papers on Mobile Devices and Much More JLT Public Sector is a Client First service proud of this unique and long term association. provider. We use our experience, expertise and We have been advising, supporting and LG Hub is the next generation in content systems to achieve the results you require. Of equal importance is the value which King & representing local councils since 1896, aiding management and delivery for mobile devices. Company places on its long term relationship them to improve their operations and strengthen We are recognised market leaders in the It can be deployed on iPads, Android and Windows with LGMA Queensland and its members. relationships with their communities. field and bring unparalleled experience in tablets and is also available as a web app. managing insurance program, claims and King & Company’s personnel (18 qualified LGAQ is 100% council-owned, offering a LG Hub is delivering real benefits risk requirements for public authorities. lawyers), knowledge and experience enables range of support services and solutions to Councils including: it to provide the high quality legal advice to all levels of council employees. This includes a boutique service in which our and support your council requires. • Better management and control of content. senior management perform an active role The LG Sherlock and Digital Services teams will in the management of your portfolio. You King & Company – Effective. Practical. Proven. be at Conference this year to showcase two • Faster distribution of content to will benefit from our extensive experience major projects that LGAQ is working on. Councillors and Management. and broad network of industry contacts. LG Sherlock is a world-first data storage and • A better user experience for Our unrivalled understanding of Government analysis tool being introduced across an entire Councillors and Management equips us to strategically manage program tier of government. Developed by LGAQ to help • Reduction in the cost of printing requirements and deliver commercially viable Queensland councils convert their data to insights and distribution of content results in line with value for money principles. they can use to make the best-possible decisions. • On Boarding and training to make Jadu is a leading global provider of web experience management software, specialising in web CMS, forms it easy to implement and customer case management for the enterprise. See why over 150 Councils in Australia and LGAQ’s new partnership with Jadu will give councils New Zealand have chosen LG Hub to organise access to a world-class content management system. and deliver Council Business Papers, Agendas We’d love to chat with you at the booth. and much more to mobile devices.
28 | LGMA QUEENSLAND DELEGATES PROGRAMME | 29 LGIAsuper LOCAL GOVERNMENT LO-GO APPOINTMENTS MACDONNELLS LAW T: 1800 444 396 MUTUAL SERVICES PO Box 1048 Level 12, 200 Mary St, Brisbane QLD 4001 W: lgiasuper.com.au 27 Evelyn Street Newstead QLD 4006 Buddina Qld 4575 Contact: Patrick Day, Practice Leader T: 07 3000 5555 T: 07 5477 5433 T: 07 3031 9741 LGIAsuper has looked after the retirement E: [email protected] E: [email protected] E: [email protected] savings of Queensland local government W: www.logoapp.com.au W: www.macdonnells.com.au employees and their spouses for over 50 years. Dependable Insurance I Unrivalled On 30 June 2017, we opened our doors to Value I Owned by Members Established in 1995, LO-GO Appointments offers MacDonnells Law is one of Queensland’s largest a unique service specialising in the provision of and longest established independent law welcome new members from communities A one-stop-shop for tailored and local government- recruitment services to Local Government throughout firms with offices in Cairns, and Brisbane. everywhere. We’re a growing fund but our specific coverage through the LGM Liability, LGM Queensland, New South Wales and Western Australia. core values will always remain the same. Assets and LGW Workcare mutual insurance schemes. For more than 135 years, MacDonnells Law has We are experienced in all aspects of end-to-end advised a wide range of companies, government • Trusted advice leading to real growth. Providing insurance cover to Queensland recruitment and offer a range of human resource authorities and high net worth individuals, and prides Councils for over 20 years, set up to protect • Reliable services that deliver consistent results. solutions from contract technical and professional itself on its innovative approach to client service, the interests of Members and provide placements, permanent placements, executive work practices, and market-leading thinking. • Understanding the needs of our members stability, reliability and longevity needed. and their local communities. staff selection and labour hire engagements. The commercial insurance market cannot match the LO-GO Appointments is experience in sourcing and Today, we look after over $11billion in retirement value, services, benefits and certainty of coverage. savings for 85,000 members – and we’re still growing. supplying Employees within the following Local Focus on stability of costs and cover through a Government fields; Corporate / Community Services, We believe there has never been a more collective focus on risk which offers resilience to Communications, Engineering, Environmental, exciting time to be an LGIAsuper member. external factors not possible in the open market. Finance, Human Resources, Local Laws, Management, Be part of our strong future. Office & Administration, Science & Technology, Unallocated capital funds are used Town Planning, Trades and Skilled Workers. Join at lgiasuper.com.au to benefit Members, to manage their exposures and reduce costs with more Our aim is to work collaboratively with than $20 million returned to Members. our Clients and to provide Councils with a tailored recruitment process that reflects a Significant cost and time savings with no comprehensive understanding of the specific need to tender to procure your insurance. needs of Local Government Employment. Limits of liability are established through a rigorous To find out how we might be able to assist you in risk-based approach and integrated support services your recruitment and staffing needs please visit the offer unrivalled value, including claims and risk LO-GO Appointments stand in the exhibition area. management from industry-leading professionals.
30 | LGMA QUEENSLAND DELEGATES PROGRAMME | 31 McARTHUR MCCULLOUGH ROBERTSON McINNES WILSON LAWYERS MEAD PERRY GROUP Level 17, Brisbane Club Tower, 241 Adelaide Street Level 11, 66 Eagle Street Level 23, Central Plaza, 345 Queen Street, PO Box 142 Brisbane QLD 4000 Brisbane QLD 4000 Brisbane QLD 4000 Highfields QLD 4352 Contact: Harley Hammelmann Contact: Troy Webb T: 07 3231 0600 T: 07 4615 4902 T: 07 3211 9700 T: 07 3233 8928 E: [email protected] E: [email protected] E: [email protected] W: www.mcw.com.au Mead Perry Group are Local Government W: www.mcarthur.com.au W: www.mccullough.com.au specialists who deliver quality support, McInnes Wilson Lawyers is a full service law firm services and solutions backed up by practical McCullough Robertson was founded in Barcaldine McArthur has been providing innovative which has represented local government for nearly experience and academic qualifications. in 1926 and has acted for Local Governments for recruitment and HR consulting solutions to Local 30 years. The firm has a proven track record of Specialist services include: over 25 years. We are passionate about the work Government for nearly 40 years and are recognised providing quality, cost effective legal services we do for Local Governments and the community, • Corporate Governance; as the industry leader on a national basis. to Queensland local governments of all sizes. and we care about how our advice is delivered McInnes Wilson works with clients to understand • Financial Sustainability; We employ over 20 recruitment and HR professionals and implemented. We understand the essential local concerns, gives advice which is focused on solely focused on the government and public sector, roles Local Government plays across different achieving policy objectives and are dedicated to • Human Resource Management; and the McArthur team represents the most insightful industries, and State and Federal Governments achieving exceptional outcomes on all matters. • Change Management and and experienced specialist resource in Australia. in the context of serving their communities. Continuous Improvement; Our recruitment expertise covers Permanent, • Organisational & Community Development; and Temporary and Contract solutions across all levels and McCullough Robertson’s commitment to the industry disciplines. Through our HR Consulting arm, Talent • Workplace mental well-being and resilience. is much more than sponsorship. It is demonstrated by: Architects, we provide a wide range of expertise We understand the Local Government and insight across the broader HR landscape, • our dedicated Local Government industry Industry and its processes. including Organisational Design and Development, group, consisting of a number of lawyers Talent Management, Remuneration Advice, from across our full-service firm We are an ISO 9001 quality certified company and Talent Engagement, Learning and Development, we have consultants based throughout Queensland. • our deep experience gained from working Succession Planning and Outplacement. with many councils across Queensland We are committed to the advancement and best practice in Local Government Organisations. • being a long time to supplier to, and supporter of Local Buy, and We deliver outcomes that meet your needs and support your delivery of effective • being a long-time supporter to key governance and operational performance Local Government industry associations to your Council and your community. such as the LGMA, and IPWEA. Call us on (07) 4615 4902 or visit our website to discuss ways in which we may be able to assist you.
32 | LGMA QUEENSLAND DELEGATES PROGRAMME | 33 NEXIUM PEAK SERVICES PKF INTEGRITY SERVICES PRESTON LAW T: 1300 798 976 T: 07 3000 2148 Level 6, 10 Eagle Street Level 1, 15 Spence Street E: [email protected] E: [email protected] Brisbane QLD 4000 Cairns QLD 4870 W: Nexium.net.au W: wearepeak.com.au David Morgan [email protected] Level 3, 240 Queen Street T: 07 3839 9733 Brisbane QLD 4000 Peak Services has an enviable track record of helping Nexium Telecommunications was created in 2003 Queensland councils get more out of their workforce, Key Contacts as a wholly owned subsidiary of Ergon Energy, an Part of the PKF Australia Network, PKF Integrity services and assets. Owned by the Local Government Andrew Kerr, Partner electricity distribution company supplying power to Services is a national business, with staff in Association of Queensland (LGAQ). Peak was 07 4052 0710 97 per cent of Queensland. We offer competitively Brisbane, Sydney and Melbourne. This business established to meet the complex service delivery [email protected] priced, resilient, commercial grade, high capacity provides forensic investigation, whistle-blower challenge of local government across Queensland. connections where you need them, when you need hotline, background research and risk advisory Mal Skipworth, Partner With 100% of returns generated by Peak reinvested them. Our tailored solutions connect businesses services. The practice is conducting services in 07 4052 0705 back into the sector though the initiative of the LGAQ. located anywhere, even in remote and regional areas, seven local government Councils in Queensland [email protected] with the rest of the world. Our staff are industry leading experts in their and a number of other Councils across Australia. Martine Care, Partner fields, and we offer an unmatched depth of It is fully committed to servicing this sector. David As part of the Energy Queensland Group we provide 07 4052 0730 knowledge of local government under one Morgan is the National Head of this Practice. customers with peace of mind, knowing they are [email protected] roof. Through our procurement, legal, managed working with one of Australia’s largest infrastructure PKF Integrity is part of a network of independent services, technical and consulting services we Eleanor Scott, Partner owners. accounting firms acting locally and offering national help Queensland councils achieve more. 07 4052 0736 and international capacity. In Australia, the PKF Nexium has been working with the Queensland [email protected] Based on our experience, we are equipped Australia network offers clients the expertise Government, Councils and industry for over 15 years, to meet the challenges of change and of more than 80 Partners and 750 staff, across www.prestonlaw.com.au during this time we have helped meet the challenges are constantly develop new ways to help audit, taxation and specialist advisory services. of establishing and running complex operations in councils harness emerging opportunities. PKF offices are located in Sydney, Newcastle, With 18 qualified lawyers supported by 7 remote locations. Melbourne, Brisbane, Perth, Rockhampton, experienced paralegals, Preston Law is one of the Our commercial grade high-capacity bandwidth Tamworth, Gold Coast, Canberra and Hobart. largest law firms in Regional Queensland. Since fibre optic and radio network, with large fibre and establishment in Cairns in 1992, we have earned a microwave footprints across many regional towns and reputation for first-rate local government advisory communities. This enables customers to access the services as well as for our expertise in native title, Nexium network without the need to build costly new cultural heritage, and probity and procurement. connection links, sometimes over vast distances. Preston Law’s dedicated local government team Our commercial grade infrastructure reaches across has the experience to provide local governments Queensland, connecting large public and private with sound advice which is value for money enterprises in metro, regional and remote locations. and which balances the legal approach with an With highly available, high capacity links, we’re right understanding of real-world practicalities across where you need us, when you need us. a spectrum of commercial and other issues. We can play a vital role in the early planning and Preston Law – Strong connections. Longstanding tendering of new networks, contributing scope and relationships. Positive outcomes. budget advice on essential telecommunications and data infrastructure that needs to be considered from the beginning. We do business where you do business. Let’s talk about your network, 1300 798 976, nexium.net.au 1300 798 976
34 | LGMA QUEENSLAND DELEGATES PROGRAMME | 35 QUEENSLAND TREASURY REDMAN SOLUTIONS SHEPHERD SERVICES PTY LTD SALARY PACKAGING AUSTRALIA CORPORATION 139 Gotha Street GPO Box 422 1/10 Hudson Road Level 31 Fortitude Valley QLD 4006 Brisbane QLD 4001 Albion QLD 4010 111 Eagle Street Contacts: Geoff Redman T: (07) 4911 2716 Contact: Adam McGilchrist BRISBANE QLD 4000 T: 1300 797 097 E: [email protected] T: 1300 786 664 T: +61 7 3842 4600 E: [email protected] W: shepherdservices.com.au Services T: 0448 033 301 F: +61 7 3221 4122 W: www.redmansolutions.com.au E: [email protected] The SHEPHERD Difference W: www.salpacaus.com.au QTC EDUCATION PROGRAM When engaged people, blend the best process, with the right technology, they produce Innovative Thinking | Practical Solutions SPA Pty Ltd is a private Australian owned and T: 1800 974 551 consistently great outcomes. That’s what we’ve • We are 100% Local Government specialists operated business, specialising in providing an E: [email protected] found when we work with hundreds of councils • We understand Local Government because outsourced salary packaging service to employers. W: clients.qtc.com.au/education across Australia and New Zealand. Our solutions we are from Local Government They have been trading since 2002 and provide are built for local government and combine strong • We believe that financially fit councils deliver a complete salary packaging solution, including technology partnerships with tailored consulting QTC has joined forces with The University of better outcomes for local communities remote area benefits, relocation and LAFHA benefits, and training services. We exist to help people Queensland Business School to expand and associate and novated leasing and many more, in local government transform the way they • We go beyond compliance to strengthen the QTC Education Program in an to over 385 Australian employers. These include deliver digital planning and approvals, community deliver outcomes that work innovative education partnership. over 85 state and local government entities. SPA’s consultation, and information management. Visit • We align financial sustainability with service is reliable and consistent, and best of all, In addition to core workshops on financial, treasury, www.redmansoltuions.com.au to find out more. practical engineering outcomes their service comes at no cost to the employer. and business management outcomes, QTC delivers • We inform your strategic decisions tailored workshops, which are developed for specific with quality information SPA is Localbuy approved under client contexts and needs. The QTC Education the BUS249-0515 program. • We share our expertise and experience Program delivers a range of benefits to the to build the capacity of your team Queensland public sector, including access to: • We stand by the quality of work we • a suite of 19 contemporary cost effective, one deliver and warrant our service day workshops such as Project Management, Business Cases in Practice, Procurement, Asset Servicing the Industry for 20 Years Management and Financial Management for Our integrated and specialised services include: Decision Makers; all contextualised for the Queensland public sector • Asset Management Services • GIS Services • a bespoke Graduate Certificate in Business Leadership (Public Sector Finance) • Road Asset Condition Assessment Services (RACAS) • tailored workshops, which can be delivered to any • Valuations Services location across Queensland • Roads Maintenance Management Systems • world-leading, industry-current facilitators • Project Management Services • specialist academic and program administration • Flood Restoration Services expertise • Training Services • credit towards compulsory professional development units
36 | LGMA QUEENSLAND DELEGATES PROGRAMME | 37 NOTES
TECHNOLOGYONE TELSTRA Level 11, TechnologyOne HQ Level 4, 275 George Street 540 Wickham St Brisbane, QLD 4000 Fortitude Valley Qld 4006 Jason Law Contact: Ben Malpass National Local Government Manager T: 07 3167 7300 or freecall: 1800 671 978 [email protected] E: [email protected] T: 07 34553817 W: www.technologyonecorp.com W: www.telstra.com.au/business
TechnologyOne is Australia’s largest enterprise Telstra is a company of connection. software company and one of Australia’s top Every day we help millions of Australians 200 ASX-listed companies, with offices across six connect to the people and things that matter countries. We create solutions that transform business most to them – anywhere, anytime – because and make life simple for our customers. We do this we believe the more connected people are by providing powerful, deeply integrated enterprise the more opportunities they have. software that is incredibly easy to use. Over 1,200 leading corporations, government departments and That’s why we build technology and content solutions statutory authorities are powered by our software. that are simple and easy to use – including Australia’s largest fully integrated IP network and Australia’s We participate in only eight key markets: government, largest and fastest wireless broadband network. local government, financial services, education, health and community services, asset intensive industries, That’s why we strive to serve and know our customers project intensive industries and corporates. For better than anyone else – offering a choice of not these markets we develop, market, sell, implement, just digital connection, but digital content as well. support and run our preconfigured solutions, which And that’s why we have an international presence reduce time, cost and risk for our customers. For spanning 15 countries, including South East Asia. 30 years, we have been providing our customers In the 21st century, opportunity belongs to connected enterprise software that evolves and adapts to governments, connected businesses, connected new and emerging technologies, allowing them communities and connected individuals. to focus on their business and not technology. Today, our software is available on TechnologyOne As Australia’s leading telecommunications and SaaS and across smart mobile devices. information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
38 | LGMA QUEENSLAND DELEGATES PROGRAMME | 39 LGMA QUEENSLAND CORPORATE PARTNERS
PRINCIPAL PARTNER
PLATINUM PARTNERS
EXECUTIVE PARTNERS
CONFERENCE PARTNERS
Level 7 Quay Central | 95 North Quay, Brisbane Qld 4000 Australia T 07 3174 5006 | E [email protected] W www.lgmaqld.org.au | ABN 97 968 931 841